ETERNITY PENX

IP-PBX System for SOHO and SMB

The modern growing businesses often face

bigger challenges than those faced by the
established and large entities. These small-sized
organizations need to be more agile and

ETERNITY productive with limited resources.

With that idea, we present this modern Phone

PENX system that is tailor-made for small and medium
businesses. Designed to maximize the
reachability and accessibility of an organization,
this device boosts productivity.
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OVERVIEW
ETERNITY PENX is a product designed for the SMB market segment. It is an integrated IP-PBX with
seamless mobility. The new PENX platform offers higher RAM and Flash with enhanced features of
SARVAM application. In addition to this, with SARVAM application, the user will also get benefits of
advanced features such as VMS V7, VARTA and much more.

The hardware upgradation with “VoIP DSPs” helps the user to increase the number of SIP users and
enhance other existing functions to offer better products in the market.

This all-new device offers IP users up to 100 with a license fee. However, to provide convergence
with traditional technology, PENX now runs on SARVAM UCS platform. So, it will allow customers to
access new features of SARVAM which was not available in ETERNITY.

Key Features

Product Offerings
ETERNITY PENX
Application license SARVAM UCS SMB
Free IP USER 5
Free VoIP Channel 4
Free VMS Channel 4

Note:
- Above table indicates Product Offering with ETERNITY PENX and SARVAM UCS SMB license
- Free IP USER can only be used when NX DBM VOCODER64 is installed in ETERNITY PENX
- Free VoIP Channel can only be used when NX DBM VOCODER64 is installed in ETERNITY PE
- Free VMS Channel can only be used when NX DBM VMS64 is Installed in ETERNITY PENX.
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Technical Specifications
System Capacity ETERNITY PENX
Universal slots 6
FXS Ports (SLT) 48
DKP Port 16
IP User 100
FXO Ports (CO) 16
PRI ports 2
GSM/3G/LTE Ports 8
SIP Trunks 50
Max. VoIP Channel 64
Max. VMS Channel 16
Max. IP to IP Call (Transcoding) 32
Max. IP to IP Call (DRTP/Relay RTP) 64
Max. IP to TDM Call 64
Max. TDM to TDM Non-Blocking
No of Voice Module 16
Simultaneous Voice Module Playback 5
Max. Audio conference Participants (System 48
Wide)
Max. Audio conference Participants (In a single 15
Multi-Party Conference)
Max. Number of Simultaneous 3-party 16
conference
VoIP Protocol SIP, SDP, RTP, SRTP
Network Protocol IPV6, IPV4, TCP, UDP, VLAN, DHCP, PPPoE, QoS,
STUN
Transport Protocol UDP, TCP, TLS
Codec G.711(A-law, μ-law), G.723,G.729AB,GSM-FR,iLBC
DTMF RTP(RFC2833), SIP Info, IN-Band
LAN Gigabit port
WAN Gigabit port
Voicemail Yes
Call Recording 2170 Hr.
Max. External Storage 32GB
Inter USB Port 1
External USB Port 1
Environment Operation Range: 0°C to 45°C,
Storage Range: -20°C to +70°C,
Operating Humidity: 5-95% RH Non-Condensing
Mounting 1U Rack Mount
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Supported Features
Call Features
Abbreviated Dialling Call Toggle Internal Call Restriction
Access Codes Call Transfer Last Caller Recall
Account Codes Conference-3 Party Last Number Redial
Alternate Number Dialling Conference-Multiparty Intercom
Auto Answer Dial-In Conference Live Call Supervision
Auto Call Back (ACB) Department Call Macros
Auto Redial Dial by Name Mobility Extension
Automatic Number Translation Distinctive Rings Multi-Stage Dialling
Barge-In Do Not Disturb (DND) Mute
Busy Lamp Field for Trunks DSS Call Pick-Up Number Lists
Call Back on Trunk Ports Dynamic Lock OFF-Hook Alert
Call Chaining Emergency Conference One-Touch Transfer
Call Duration Display Emergency Detection and Paging
Reporting
Call Forward Emergency Dialling PIN Dialling
Call Forward-Remote Flexible Numbers Pre-set Call Forward
Call Forward-Scheduled Follow Me Quick Dial
Call Forward-When Not Forced Answer Raid
Registered
Call Hold Forced Call Disconnection Reminder
Call Park Handover and Handoff Shared Call Appearance
Call Logs Hotline Conflict Dialling
Call Pick Up Hot Desking Call Progress Tones

Advance Features
Auto Attendant Daylight Saving Time (DST) Room Monitor
Conversation Recording LDAP Static Routing Table
Day-Night Mode Direct Dialling-In (DDI) System Configuration
COSEC Integration Logical Partition Call Taping
BCCH Selection Music on Hold (MOH) Time Zone Display
AC Impedance Test Real-Time Clock (RTC) Alarms
Holiday Table PC/Laptop Telephony Direct Inward System Access
Integration (DISA)
Direct Station Selection Auto Sign-In for Softphones License Management
Console
Gain Settings Remote Programming Presence Sharing
SMTP Cancel All Station Features Selective Port Access
Flash Timer Extended IP Phone/VARTA UC Self-Ring Test
Client - Operation
SMS Gateway Power Fail Transfer SIM Card Balance and
Recharging
Apple Push Notification Uploading Custom MoH RCOC (Return Call to Original
Service Support Caller)
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Call Routing / Trunking Cost Management

Closed User Closed User Dial Plan for Call Budget on Call Cost Calculation
Group (CUG) Group with SIP Extension Extension (CCC)
Exchange ID
Least Cost Trunk Auto Trunk Call Call Budget on Call Cost Display
Routing Answer Waiting Trunk
Trunk Class of Service CLI Based Call Duration Toll Control
Reservation (COS) Routing Control (CDC)

Station Message Detail Recording SMS

(SMDR) Server
Station Message Detail Station Message Detail Bulk SMS SMS Server - SMS Server
Recording-Online Recording-Report Mail Reports
Settings
Station Message Detail Station Message Detail SMS Routing SMS/Email SMS
Recording-Posting Recording-Storage Group over IP

Other Features
Accessing your Mailbox Recording Conditional Accessing the General
Greetings Mailbox
Alarms and Reminders Message Verification Forwarding Messages
VMS DISA Login Message Notification Email Based Notification
Sending Messages Mailbox Settings Message Wait Notification
via Call
Redirecting Message Listening to Messages Dial by Name
Auto & Scheduled Backup of Leaving a Message Dial by Extension Number
VMS

Maintenance & Troubleshooting

System Activity Log System Security VoIP Debug
System Fault Log Configuration Backup/Restore VMS Debug
System Log Notification Firmware Management System Details
System Debug Default Settings PCAP Trace
Restart the System Network Diagnosis Network Drive Settings
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Product Licensing
License Description
SARVAM UCS SMB License for unified communication server for a small
medium business running on eternity PENX.
SARVAM HOSPITALITY SMB License for hospitality functions suite for SARVAM UCS SMB to
support hospitality functions and features used in a hotel
motel.
SARVAM HOSPITALITY E911 License for SARVAM UCS SMB to enable dialling of emergency
SMB number 911 to enable dialling of emergency number 911 in
the hospitality mode.
SARVAM PMS SMB License for property management system interface for
SARVAM UCS SMB to connect with 3rd party property
management system (PMS) used in a hotel-motel.
SARVAM QSIG SMB License for QSIG interface for SARVAM UCS SMB to connect
with other matrix or 3rd party PBX for seamless calling and
interworking of certain PBX features.
SARVAM CTI SMB License to enable CTI (TAPI 2.2) functionality FOR SARVAM UCS
SMB to connect to 3rd party CTI application.
SARVAM GATEWAY SMB License for SARVAM UCS SMB to support gateway functions in
addition to UCS functions. This license allows using SARVAM
as UCS and gateway simultaneously. This is different from a
dedicated UMG gateway application.
SARVAM VOCODER CHNL4 License for activating 4 vocoder channels. Common for all
SMB, SME and ENT UCS servers.
SARVAM VOCODER CHNL16 License for activating 16 vocoder channels. Common for all
SMB, SME and ENT UCS servers.
SARVAM VMS CHNL4 Licence for activating 4 VMS channels. Common for all SMB,
SME and ENT UCS servers.
SARVAM IPSUB5 License for 5 IP subscribers for SARVAM UCS to create 5 VOIP
subscribers. Common for all SOHO, SMB, SME and ENT UCS
servers.
SARVAM IPSUB10 License for 10 IP subscribers for SARVAM UCS to create 10 VOIP
subscribers. Common for all SMB, SME and ENT UCS servers.
SARVAM IPSUB50 License for 50 IP subscribers for SARVAM UCS to create 50 VOIP
subscribers. Common for all SMB, SME and ENT UCS servers.
SARVAM VARTA USER5E License for 5 VARTA UCS soft clients with essential features.
SARVAM UCS SMB needs this license to register
android/iOS/windows UCS clients. This license is not required
for hard IP-phones. Common for all types of SOHO, SMB, SME
and ENT UCS servers.
SARVAM VARTA USER10E License for 10 VARTA UCS soft clients with essential features.
SARVAM UCS SMB needs this license to register
android/iOS/windows UCS clients. This license is not required
for hard IP-phones. Common for all types of SMB, SME and
ENT UCS servers.
SARVAM VARTA USER50E License for 50 VARTA UCS soft clients with essential features.
SARVAM UCS SMB needs this license to register
android/iOS/windows UCS clients. This license is not required
for hard IP-phones. Common for all types of SMB, SME and
ENT UCS servers.
SARVAM VARTA USER5P License for 5 VARTA UCS soft clients with professional
features. SARVAM UCS SMB needs this license to register
android/iOS/windows UCS clients. This license is not required
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for hard IP-phones. Common for all types of soho, SMB, SME
and ENT UCS servers.
SARVAM VARTA USER10P License for 10 VARTA UCS soft clients with professional
features. SARVAM UCS SMB needs this license to register
android/iOS/windows UCS clients. This license is not required
for hard IP-phones. Common for all types of SMB, SME and
ENT UCS servers.
SARVAM VARTA USER50P License for 50 VARTA UCS soft clients with professional
features. SARVAM UCS SMB needs this license to register
android/ iOS /windows UCS clients. This license is not required
for hard IP-phones. Common for all types of SMB, SME and
ENT UCS servers.
SARVAM VARTA USER5C License for 5 VARTA UCS soft clients with collaboration
features. SARVAM UCS SMB needs this license to register
android/iOS/windows UCS clients. This license is not required
for hard IP-phones. Common for all types of SOHO, SMB, SME
and ENT UCS servers.
SARVAM VARTA USER10C License for 10 VARTA UCS soft clients with collaboration
features. SARVAM UCS SMB needs this license to register
android/iOS/windows UCS clients. This license is not required
for hard IP-phones. Common for all types of SMB, SME and
ENT UCS servers.
SARVAM VARTA USER50C License for 50 VARTA UCS soft clients with collaboration
features. SARVAM UCS SMB needs this license to register
android/iOS/windows UCS clients. This license is not required
for hard IP-phones. Common for all types of SMB, SME and
ENT UCS servers.
SARVAM SMS SERVER SMB License for SARVAM UCS SMB to enable SMS server
functionality to connect any email client and send/receive
email to SMS and vice versa over gsm sim installed on gsm
interface card.
SARVAM SMS GATEWAY SMB License to enable SMS Gateway functionality for SARVAM UCS SMB to
connect to 3rd party SMS Gateway Client (SMPP v3.4) to send/receive
SMS over GSM SIM installed on GSM interface card.
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About Matrix
Established in 1991, Matrix is a leader in Telecom and Security solutions for modern businesses and
enterprises. Matrix, an innovative, technology driven and customer focused organization, is
committed to keep pace with the revolutions in the telecom and security industries. With more than
40% of its human resources dedicated to the development of new products, Matrix has launched
cutting-edge products like IP-PBX, Universal Gateways, VoIP Gateways and Terminals, GSM
Gateways, Access Control, Time-Attendance and Video Surveillance solutions. These solutions are
feature-rich, reliable and conform to the international standards. Having global footprints in Asia,
Europe, North America, South America, and Africa through an extensive network of more than 2,500
channel partners, Matrix ensures that the products serve the needs of its customers faster and
longer. Matrix has gained trust and admiration of customers representing the entire spectrum of
industries. Matrix has won many international awards for its innovative products.

MATRIX COMSEC
Head Office
394-GIDC, Makarpura, Vadodara-390 010,
India.
Ph: (+91) 265-613-7222
E-mail: [email protected]

Factory
19-GIDC, Waghodia,
Dist. Vadodara-391 760,
India.
Ph: (+91) 265-613-7222

MATRIX COMSEC - North America

2 Wickstead Crt, Brampton,
Ontario, L6R 1N8
+1 408-643-0581 (USA)
+1 437-266-1005 (Canada)