Shotter, J. (1993) - Vygotsky The Social Negotiation of Semiotic Mediation
Shotter, J. (1993) - Vygotsky The Social Negotiation of Semiotic Mediation
MEDIATION
JOHN SHOTTER
Department of Communication, University of New Hampshire, Durham,
NH 03824-3586, U.S.A.
INTRODUCTION
Vygotsky opens his discussion in Thought and Language by pointing out that the
problem of development is to do with an understanding of the changing
relations between different mental functions--especially the relation between
thought and word. He claimed that interfunctional relations had been ignored
because everyone took it for granted that they are constant and fixed: that
perception is always connected with attention, memory with perception, thought
with memory, affect and idea, and so on, in ways which are unchanging
(Vygotsky, 1988, pp. l-2). In other words, like Wittgenstein and other
antifoundationalists now, he opened up a ‘gap’ between words and the world,
and raised the question of what the character of the ‘link’ or ‘hook up’ between
the two might be. And the answer he gave was, that they are “mediated” by
temporary, artificially created, semiotic links, by signs that are at first used like
‘tools’* to control the behavior of others, but which later, can be used to control
one’s own behavior.
Here, I want to explore two new and hitherto ignored themes in the
Vygotskian study of the process in which these links are developed-the process
he calls the internalization of higher psychological functions (1978, p. 52).t I want to
*Vygotsky distinguishes tools from signs: tools are externally directed, toward changes in the
nonsocial, material world, while signs are used internally, within a social group. Below I distinguish
within signs themselves a ‘tool’ (hence the scare quotes) from a symbolic aspect: for, although what
one has said specifies what one’s position ‘is’ (a meaning), the activity of speaking functions as a tool-
like means to specify it further, their use makes a difference in the lives of speakers.
tAll references given by citing only the year are by Vygotsky.
61
62 ,I. Shotte1
A speaker often takes several minutes to disclose one thought. In his mind the
whole thought is present at once, but in speech it has to be developed
successively. A thought may be compared with a cloud shedding a shower of
words. Precisely because thought does not have its automatic counterpart in
words, the transition of thought to word leads through meaning. In our
speech, there is always the hidden thought, the subtext. (1988, p. 251)
*I mean here to honor Vygotsky’s (1988, p. 10) concern with a “dynamic system of meaning within
which the affective and the intellectual unite,” and in which “every idea contains a transmntcd
affective attitude toward the bit of reality to which it refers.”
64 J. Shatter
considerations relevant to their application is still necessary amongst those who must use then). Fat
example. those using a set of coding procedures to select cases tar treatment in a clinic, it was “not the
caw that the ‘necessary and suf’ficient’ criteria are procedurally defined by the coding instt-uctions.
Vygotsky: Social negotiation of semiotic mediation 65
know how to make appropriate ‘moves’ within such a context, they must
understand the structure of motivation and desire, so to speak, to which such a
context gives rise, as well as their position and the position of others within it.
In such processes, though, more than just rhetorical matters are at stake,
ethical issues are important too. Vygotsky himself, in his own talk about
internalization, makes a central distinction between things people do sponta-
neously and those they do deliberately. Indeed, he claims that “the general law
of development says that awareness and deliberate control appear only during a
very advanced stage in the development of a mental function, after it has been
used and practiced unconsciously and spontaneously. In order to subject a
function to intellectual and volitional control, we must first possess it” (1988,
p. 168). Clearly, for him, a central criterion in our mastery of a function is being
able to perform it consciously rather than unconsciously,* thus focusing his
concern, if only implicitly, upon the distinction between those activities for which
people themselves can be held responsible and those which are beyond their own
agency to control. A concern connected with what was said above about us
learning how to be a proper member of our society.
The consequences of conceptualizing human activities in moral terms have not
yet been fully recognized and explored. If we were tq treat social relationships
ethically rather than causally (which we do not at the moment do in social
theory), this would change their character entirely. They would have to be seen
as involving in their proper conduct, a socially negotiated or negotiable,
dialogically structured process of formation. A process which, in its moment by
moment conduct or ‘management’, must be morally sensitive to the social being
of the other people involved in it. In other words, those involved in it, in
assessing their continually changing ‘semiotic positions’ within the process, must
be aware of what, morally, their positions allow or permit. Indeed, even moves
within fully ‘internalized’ (cognitive) processes ‘within’ single individuals, if they
are to be accounted as appropriate, that is as both intelligible and legitimate
moves, they must ‘fit into’ the changing moral privileges and obligations in
operation from moment to moment within the process.
*Rather than marking this distinction in terms of. the comparison between unconsciously and
consciously, I shall talk in terms of the child coming to act self-consciously-the reasons for this will
become aDDarent
.. later.
tThe contrast, as we shall see, is with an onM@al process, where, merely cognitive processes
affect the content of people’s ‘minds’, while ontological ones affect people in their ethical being, that
is, they determine the kind of world to which people are responsive.
66 J. Shottel
was at first inside only the adult’s head is transferred into the child’s head, or is
he talking about a process in which things that at first a child only does
spontaneously and unselfconsciously, under the control of an adult, come under
the control of their own personal agency?
Clearly, as we have already seen, he means the latter; although, as I said above,
Vygotsky never explicitly made this distinction in ethical terms. But conside
what is actually involved in what he calls ‘internalization’: Our higher mental
functions are developed, he suggests, not by more fully developing any ‘natural’
potentials we may contain within ourselves organically, but by discovering how to
make use of what he calls “psychological tools or instruments”~onlplerely
artificial aids or devices of our own invention-which we can put to use tirst as
external intermediaries, to redirect our lower, organic capacities toward new,
humanly created ends. The major psychological tool for influencing people’s
behavior is, of course, language. And this is his central and most important
notion: In the development of behavior, says Vygotsky (1966), “the child begins
to practice with respect to himself the same forms of behavior that others
formerly practiced with respect to him” (pp. 39-40). ‘I’hus, what at first appears
on the social plane as something between people (an interpersonal process), late1
appears as something psychological within the child alone (as an intral~ersonal
process) (1978, p. 57). Where, to repeat, the same ethical concerns that held in
the social realm are still of importance in the new ‘inner,’ psychological realrn of
the individual has now incorporated or embodied.
As an example of such a process, he discusses the development of the child’s
ability to pronounce individual speech sounds upon request as a result of the
child learning the grammar* of his or her native tongue as they learn to write in
school. As Vygo’sky points out, before the young pre-school child learns to write,
if you ask him or her to produce an isolated speech sound, for example .tk, the
task is usually too difficult. Yet within the context of a familiar word-such as
Moscour--the child finds the task easy. But through learning to write,
[the child] may not acquire new grammaticat or syntactic forms in school but,
thanks to instruction in grammar and writing, he does become aware ot \vhat
he is doing and learns to use his skills consciously. ,Just as rhe child reati/es for
the first time in learning to write that the word Mmcozc~consists of‘tlle sountts
m-o-.-k-oul and learns to pronounce each one separately, he also learns to
consmuct sentences, to do consciously what he has been doiug unconsciously
in speaking. ( 1988, 11. 184)
*M’har the child learns, 0f.course, are written ‘grammatical forms, ’ hcnc-c\‘yptskj’s (196”. ,>.9X)
claim that: “In learning to write, the child must disengage himself tram the sensor\’ aspect o!‘spccc h
and replace words by images of words.” It is this which makes it possible, of COIII‘SC.to think about
linguistic- forms dicorrrd from their (so&-ethic-al) functions.
Vygotsky: Social negotiation of semiotic mediation 67
means to bring their speech under their own control; to speak as they rather
than their circumstances demand. What in detail is actually happening here?
that nlake sense within the terms of’ their culture. ‘l‘hey find themselves
confronting a ‘given’ but unique situation, a situation which, given who and what
they are (as members of’and as individuals in their culture), is tlwir situation and
no one else’s; they cannot wish it away; they must themselves respond to it and
ac1 upon it personally.
What changes as the child grows up, then, according to Vygotsky, is not.just a
matter of’ the child being simply able to remember more things, along with a
larger number of’ connections between them. But the child is ‘instructed’ in the
use of’ various, culturally inventecl, mediational means, and enabled, in the
development of’ various intrr.funrtionr~l relations between them, to develop
capacities in which mediated and nonmediated functions are interwoven.
Indeed, he claims, the interf’unctional relations involved in learning mediated
remembering reverse their direction:
For- llrr yuug thild, 10 /kink vw~~u.~ to 1w111; Out /or tlrr adulrscr~~~, lo uw11l trwom to
/hick. Her memory is so ‘logicdized that renlernbeting is reduced to
establishing arid finding logical relations; recognizing cottsisrs in discovering
tha( elemrttr whic.h //w /mk i)d/cof~.\ [my etnphasts] has to be f’ound. When a
~tttmtn being ties a knot in her handkerchief as a remittder, she is, in essence,
cottslt~ucting the process of. tnentoriAng by forcing an external object to
retttittd her of sotiiethittg; she transfortns t~ctrienibering it110 an external
;icTivity. It1 the elementary form something is remembered; in the higher
f’ornt humans remembet- something. In the first case a tetttpot-q link is
f’ormed owing to the simultaneous occurrence of rwo stimuli tttac affect the
organism; in the set-and case humans personally create ;I temporary link
rhrough the artif‘ici;rl cotnhittatiott ot stimuli. (1958, p. 3 I)
What is missing from it, is what I alluded to above: that when Vygotsky says
that human beings create a temporary link /~rsonull~, he fails to explicate what it
means to do things ‘personally,’ that is, what it is to be and to act as a person
within a particular culture. Further, \vhat is wrong, is that he claims that the
child, in discovering what he or she must do, discovers like the adults 1
mentioned above, what “the task” demands. How should we react to these
deficiencies?
Clea1-ly, what Vygotsky means in saying that people come to remembel~
something ‘personally’ is that, as their skill at using mediational devices develops,
they become able to subject remembering to intellectual and volitional control;
they become able to be themselves responsible for the way in which it is clone-
where an important part of‘ what it is to be responsible for something is, as Winch
( 1958) fi)llowing Wittgenstein points out, knowing how to correct oneself’ if’ one
goes wrong. In other worcls, what Vygotsky does not make clear is how the child
learns i7~ 7~4~1 u~n$l a task mu.~/ be done, and in what way mistakes must be
corrected. For the task taced by the children in the cards-experiment is notjust
Vygotsky: Social negotiation of semiotic mediation 69
to learn a way of using the cards, but to make use of them in the right way at the
right time, according to how the adults (who are leaching them) have arranged
the task. Thus at first, it is not “the task” itself that indicates what children have
to do, and which corrects them if they go wrong, but the adults around them to
whom they are responsible. They are the ones who can and do judge whether the
child is acting correctly or not. They are the ‘keepers’, so to speak, of the culture
that the child must acquire.
Thus, in learning how to make appropriate use of the colored cards, children
do not simply learn the ‘logical’ relations between the cards and the questions, in
general-for indeed, there are no such relations in general and none as such are
taught to the child. Different cards must be used in different ways in different
situations, and the children themselves must work out how to apply the cards to
the task. It is this that Vygotsky perhaps means when he talks of the child’s
memory becoming ‘logicalized,’ that is, it is perhaps this which prevents him
from writing the word logical without the scare quotes. But it leads him to miss
the importance of the fact that the children’s initial grasp of what the task ‘is,’ is
not in itself immediately obvious-it is something culturally defined. The
children only gain a grasp of it in their conversations with their adult teachers;
and both at the start of the experiment and right the way through it, the adults
continue to correct the children in their attempts to do the task, until a point
comes at which (presumably) no further corrections are necessary. At that point,
the children do not just know how ‘personally’ to create an appropriate
‘temporary link,’ but also how to ‘see’ what the problem ‘is’ for which they must
create a solution. It is the development of this ‘way of seeing’ the problem
situation that is almost more important than the development of the personal
ability to solve it-it is a paradigm of the kind of ‘embodied’ learning (mentioned
above) involved in becoming the right kind of being to be a member of a culture.
The distinction I am drawing here is that drawn some time ago by Winch
(1958), between interpreting someone’s actions us if being according to rules,
and their action actually being a genuine attempt by them to apply a rule. For the
fact that a person’s actions can be ‘seen as if’ being due to the application of a
rule by a third-person ‘outside’ observer is no guarantee that the person
themselves, as a first-person actor, is doing any such thing. For the actor to be
self-consciously acting according to a rule, the actor must not only know the rule,
but he or she must be reflexively knowledgeable about its nature, that is, they
must (like even the bureaucrat discussed above) know how to justify their
application of it if challenged by others to do so, and how to correct their
behavior to accord with it if shown by others to be wrong. They must possess
(embody) certain sensitivities, and be able to make judgments about whether the
conditions are such that it is socially acceptable to apply the rule or not, and to be
able to give the reasons for such judgments.*
Indeed, if one had to state the major change wrought in recent years by the
work of Austin (1962), Ryle (1949), and Wittgenstein (1953) in the philosophy of
*Conditions which are not themselves specified in the rules. Attempting to specify them in a
further set of rules fails because the application of those rules remains unspecified.
70 .I. Sl1orte1
human action, it is the recognition of the fact that a11 OLII- talk about human
conduct is uormuti~w, that is, that in anything intelligible we say about it, we
presuppose jucipmt.c as to whether it is right or WI-ong, fitting or unfitting,
appropriate or inappropriate, successful or unsuccessful, etc.. judgments which
themselves may be grounded in reasons that in turn may be evaluated as good or
bad reasons. And only those who have con~e to embody the ability to make such
judgments can he accounted full and proper members of‘ their culture. ‘l‘hus, as
Winch (1958, p. 57) points out,just as in learning how properly to make logical
inferences we are learning how to do something, a morally regulated social
practice, so also, in learning how properly to speak, perceive, and act we are also
learning how to do something: literally, hot h how to ‘make something OCCLI~
according to cotn111011 ways anti means, md, if necessary, to indicate to others the
b2iys and means used. Thus our task in learning how to act personally, as an
autonomous rnembel- of’ our culture, is in learning how to do all the thiugs in 0~11’
culture, like measur-ing, inferring, remembering, perceiving, listening, speaking,
etc., we must learn how to do them as the others around LIS do then-we must
learn how to br as they are. Indeed, if we do not, then they will sanction LIS anti
not accord us the right to act freely.
But to be able to do this, to make our conduct appropriate precisely to the
variability in the occasion of‘ its perf’ornlance, we must be able ourselves to check
out its changing appropriateness, moment by nlonlent, on-the-spot, so to speak.
It is this that makes it impossible to plan nlany of our performances ahead ot
time, and to execute them unaware of‘ the circumstances of their production. But
what is the nature of‘ this awareness, the nature of tlrt. ‘~,ra~ti~al-liior~il’
knowledge, as Bernstein (1983) calls it, that makes the performance of‘ the
“higher fi~rrns” of‘ human behavior within ;I culture possible? “‘1‘0 explain the
higher forms of‘ human behavior,” says Vygotsky (1988, p. 102), “we must
~incovet- the means by which man learns to organize anti direct his behavior”-
we must explore what it is in the ‘nlems’ we use that makes it possible for us to
act in this way.
A most essential difference between a sign and a tool, and the basis for a real
divergence of the two lines, is the different ways that they orient human
behavior. The tool’s function is to serve as the conductor of human
influence on the object of activity; it is externally oriented; it must lead to
change in objects. It is a means by which human external activity is aimed at
mastering, and triumphing over, nature. The sign, on the other hand,
changes nothing in the object of a psychological operation, it is a means of
internal activity aimed at mastering oneself; the sign is internally oriented.
(1978, p. 57)
72 j. Shottel
Now as I have already intimated, what we must add to Vygotsky’s account* is,
that linguistic signs themselves can also have both a ‘tool’ and a ‘prosthetic’
function,? as well as sign functions (in the sense of these terms outlined above).
At first, the child may be influenced by the externally oriented language of
others; they can use it in an ‘inner-tool’ like way to influence his or her activity, to
‘move’ the child to certain actions. Later, this interpersonal function of language
can be transformed into an intrapersonal one: children may come to use the
words used by others to control them, to control themselves. What they learn in
the course of being ‘instructed’ by adults becomes incorporated into their very
being as members of their society; they incorporate in the so&-cultural nature
of their being certain ‘mental’ organs, certain mental prostheses, through which
they act upon and understand ‘their’ culture.
It is this prosthetic aspect of our being I particularly want to emphasize.
Usually, if asked to reflect upon the process of speaking, we ‘see through’ the
speech we use, that is, we see ‘from’ what we say ‘to’ either its effects, or ‘to’ its
meanings; its prosthetic functioning remains ‘invisible’ to us. We fail to notice it
because, in speaking, we act ‘through’ our utterances in ‘making sense’. But
clearly, if this account is correct, as a very special form of ‘psychological
instrument’, linguistic signs possess what might be called, a “prosthetic-(tool)/text
ambiguity,” the three different aspects each becoming visible according to the
different ‘direction’ of our view: Acting towards the future, prospectively and
creatively, in the suying of’an utterance, we attempt to use it both prosthetically,
as a device ‘through’ which to begin to express our own being in the world, and,
as a tool-like means to ‘move’ other people. Indeed, we can go so far here as to
say that this prosthetic-(tool) function of speech works on one’s surroundings
formatively, to specify them further. Ketrospectively, however, what we (and
others) have already said remains ‘on hand,’ so to speak, as like a ‘text,’
constituting a given aspect of the situation between oneself and one’s interlocu-
tors, into which they (as well as oneself) must direct their speech. Indeed, it is in
the tensions between the retrospective and the prospective, the given’and the
created, between ‘finding’ and ‘making,’ in the expression of an utterance, that
the ‘movement of mind’ is at work.
Acts of speaking and the reactions of’ others to them, develop, then, a socio-
cultural, so&-historical, intralinguistic, textual context. And it is this context, as
it is temporally developed* by what is said, that everyone contributing to its
*Here Bakhtin’s (1984) influcncc is at work. III what he calls ciouhlr-~wrcrd d~wurcrw, a person’s
utterances are “directed both toward the referential object of speech, as in ordinal-y disc-ourse, and
toward nwthw’c d~mur.w. toward .wvwo~~c rlsr’.$ cprwh” (1). 1X5),as when one speaks with a sideways
glance at one’s potential rritics.
tlinguistically. the ‘tool’ f’utlctiotl of language extends out- instrumental cjpacities to act. while the
‘prosthetic’ function of language extends our ontological skills at brag a pemon of this or that kind,
for example, at being a listener, a speaker, a disinterested observer. a storytellet-, a thinkcI, etc.
$Bakhtin (198 1, pp. 84-258) gives the name C/rwuoto/~t (literally ‘timespa<-es’) to the ditterent
structuring structures which are developed within different fbr-ms of literature and discoul-w.
ALcording the different so&l realities they construct, differrnt temporal trajectories withirl
different chronotopes open up dif.ferent spaces of possibility, that is, different possible forms of
interaction and of. fitting rextions.
Vygotsky: Social negotiation of semiotic mediation 73
development must take into account. They must be knowledgeable about their
continuously changing ‘semiotic/ethical positions’ within it. If, that is, their
actions are to be judged as appropriate to it. A certain ontological skill is involved
in being a proper participant in communication. It involves the realization that,
as one speaks, due to the grammar of one’s speech, a temporal-spatial network
of intralinguistic references is constructed into which one’s future speech must
be directed, a network that carries in it the traces of one’s socio-cultural history.
It is this which is the key to a fully socio-cultural and historical understanding of
the nature of our mental processes.