Veritas NetBackup™ 5230

Appliance Hardware
Installation Guide
Veritas NetBackup™ 5230 Appliance Hardware
Installation Guide
Last updated: 2018-09-21

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 Contents

Chapter 1 Overview ................................................................................ 7

Product overview ........................................................................... 7

Appliance front panel ...................................................................... 8
Appliance rear panel ....................................................................... 9
PCIe riser assemblies and slots ........................................................ 9
3U16 storage shelf ....................................................................... 10
2U12 storage shelf ....................................................................... 10
Product documentation .................................................................. 11

Chapter 2 Preparing for hardware installation .............................. 12

Tools .......................................................................................... 12
Hardware installation flow .............................................................. 13
3U16 storage shelf weights and dimensions ....................................... 14
Rack guidelines ........................................................................... 14
Power supply overview .................................................................. 15
Electrical safety ............................................................................ 16
Heat dissipation ........................................................................... 16
Checking the shipping packages ..................................................... 16
Removing the protective film from the 3U16 storage shelf ..................... 17
Locating hardware serial numbers ................................................... 18
Prerequisites for IPMI configuration on a 52xx and 5330 ...................... 19

Chapter 3 Installing an appliance and 3U16 storage shelves

into racks ........................................................................ 20
Precautions - heavy equipment ....................................................... 20
Installing the 3U16 storage shelf guide rails ....................................... 21
Installing the 3U16 storage shelf into a rack ....................................... 23
Installing the appliance guide rails .................................................... 23
Installing the appliance into a rack ................................................... 25

Chapter 4 Cables ................................................................................... 27

About the cables .......................................................................... 27
Connecting the VGA cable ............................................................. 28
Connecting the network cables ........................................................ 28
 Contents 5

Connecting the appliance to one or more 3U16 storage shelves ............ 29

Connecting the small form-factor pluggable (SFP+) transceivers ............ 33
Connecting the power cables .......................................................... 34

Chapter 5 Verifying hardware operation and configuring

IPMI ................................................................................. 35

Hardware verification .................................................................... 35

Turning on the storage shelves ....................................................... 36
Turning on the appliance ............................................................... 40
Configuring the IPMI port from the NetBackup Appliance Shell Menu
........................................................................................... 42
Accessing and using the Veritas Remote Management interface ............ 44

Appendix A Adding 3U16 storage shelves to an operational

NetBackup 5230 Appliance ...................................... 48
About adding 3U16 storage shelves to an operational appliance ............ 49
Shutting down the appliance ........................................................... 50
Preparing the appliance to install the additional hardware ..................... 51
Installing the additional memory ...................................................... 52
Installing the additional Maintenance-Free Backup Unit (MFBU) ............. 55
Installing the external RAID controller card ........................................ 58
Removing the protective film from the storage shelf ............................. 63
Installing 3U16 storage shelves into the rack ...................................... 63
Connecting the 3U16 shelves to an appliance or to other 3U16 shelves
........................................................................................... 66
Connecting the 3U16 storage shelf and appliance power cords .............. 72
Turning on the hardware and verifying operation ................................. 74

Appendix B Adding 2U12 storage shelves to an operational

NetBackup 5230 Appliance ...................................... 80
About adding 2U12 storage shelves to an operational appliance ............ 81
Shutting down the appliance ........................................................... 85
Preparing the appliance to install the additional hardware ..................... 85
Installing the additional memory ...................................................... 87
Installing the additional Maintenance Free Backup Unit (MFBU) ............. 90
Installing the external RAID controller card ........................................ 93
Installing 2U12 storage shelves into the rack ...................................... 99
Connecting the 2U12 shelves to an appliance or other storage shelves
.......................................................................................... 101
Connecting the 2U12 storage shelf and appliance power cords ............ 121
Turning on the hardware and verifying operation ............................... 122
 Contents 6

Appendix C Adding new disk space to the appliance

configuration ................................................................ 135
Adding the disk space of additional storage shelves from the NetBackup
Appliance Web Console ......................................................... 135
Adding the disk space of additional storage shelves from the NetBackup
Appliance Shell Menu ............................................................ 136

Index .................................................................................................................. 138

 Chapter 1
Overview
This chapter includes the following topics:

■ Product overview

■ Appliance front panel

■ Appliance rear panel

■ PCIe riser assemblies and slots

■ 3U16 storage shelf

■ 2U12 storage shelf

■ Product documentation

Product overview
Note: The majority of this document explains the installation of a new NetBackup
5230 Appliance and optional storage shelves that ship at the same time. If you have
an existing appliance and want to add new storage shelves, refer to the appendices
at the end of this guide.

Up to four external storage shelves can be used to increase the storage capacity
of the appliance.
The following storage shelves can be used with the NetBackup 5230 Appliance.
■ 3U16 24TB storage shelves
■ 3U16 36TB storage shelves
■ 2U12 49TB storage shelves
 Overview 8
Appliance front panel

Any combination of these shelves can be used, however they must be connected
in a specific order. A total of four storage shelves is supported for each NetBackup
5230 Appliance.
Refer to the Veritas NetBackup 5230 Appliance Product Description for information
about:
■ Storage capacities
■ Disk drive functions
■ I/O configurations

Appliance front panel

NetBackup 5230 appliances contain 12 disk slots. They are numbered from 0 to
11, starting at the lower left-hand corner.

Each hard disk drive has two LEDs which give the drive status (1) and activity (2).

A small panel is attached to the right side of the appliance. The panel contains
system function LEDs and operations buttons.
 Overview 9
Appliance rear panel

Refer to the following section for details about the disk LEDs and the control panel.
See “Turning on the appliance ” on page 40.

Appliance rear panel

The appliance rear panel provides access to the communication ports, PCIe add-in
cards, and the hot-swappable power supplies.
NetBackup 5230 appliances ship with grounding studs that are located on the rear
panel of the appliance. You can use standard grounding practices to connect
grounding wires to the studs.

PCIe riser assemblies and slots

Each appliance contains two PCIe riser assemblies with three slots. The risers R1
and R2 and slot numbers determine which slot a card can occupy.
 Overview 10
3U16 storage shelf

3U16 storage shelf

The 3U16 storage shelf front panel contains 16 disk drives.

The 16 disk drives in the 3U16 storage shelf are numbered from 1 to 16 starting at
the top left corner.
The storage shelf front panel includes two sets of three LEDs embedded in the
handle on the right side of the shelf. These LEDs provide information about the
overall storage system and about the system components.
The rear panel of the 3U16 storage shelf contains two I/O modules and two power
supplies. The I/O modules connect the appliance to a storage shelf.

2U12 storage shelf

The front panel of the 2U12 storage shelf contains 12 disk drives. The disks are
numbered from 0 to 11 starting at the top left corner.
 Overview 11
Product documentation

The rear panel of the 2U12 storage shelf contains two power cooling modules and
two I/O modules. The power modules are on the left and the right sides of the rear
panel. The I/O modules are horizontally placed in the center of the rear panel.

Product documentation
The following table describes the hardware and the software documents that are
available at the following website.
NetBackup Appliance Documentation

Table 1-1 NetBackup Appliance and Storage Shelf documentation

Document Description

Product Description Describes all aspects of the appliance and the attached
storage shelf.

Safety and Maintenance Guide Provides the safety, maintenance, physical monitoring,
and compliance information.

Initial Configuration Guide Provides the information to set up the appliance in your
network and to create storage partitions.

Administrator's Guide Describes the aspects of the NetBackup appliance

software, and how to implement a storage pool across
your company's network.

Command Reference Guide Contains the detailed information about the NetBackup
appliance shell commands.

Release Notes Lists the important information for a specific software

release.
 Chapter 2
Preparing for hardware
installation
This chapter includes the following topics:

■ Tools

■ Hardware installation flow

■ 3U16 storage shelf weights and dimensions

■ Rack guidelines

■ Power supply overview

■ Electrical safety

■ Heat dissipation

■ Checking the shipping packages

■ Removing the protective film from the 3U16 storage shelf

■ Locating hardware serial numbers

■ Prerequisites for IPMI configuration on a 52xx and 5330

Tools
The following tools and supplies are required for hardware installation.
■ Phillips screwdrivers M3-M6
■ Knife (for opening cartons)
■ ESD preventive wrist strap or gloves
 Preparing for hardware installation 13
Hardware installation flow

■ Cable labels
■ Pen or pencil with which to write on labels
■ Cable ties and diagonal cutting pliers (optional)
■ Multimeter (optional)

Hardware installation flow

Warning: NetBackup equipment and containers can weigh in excess of 70 lbs
(31.75 kg). Improper handling can result in injury or equipment damage. Use
appropriate techniques, tools, and materials when you handle NetBackup equipment.

The hardware installation flow is as follows:

■ Unpack the devices.
■ Remove the protective film from the 3U16 storage shelf.
■ Install rack rails in the equipment racks for the appliance and 3U16 storage
shelf. The appliance height is two rack units (RU) and the 3U16 storage shelf
height is 3RU. The storage shelf is heavier than the appliance. Storage shelves
should be installed at the bottom of the rack, below the appliance.
■ Install the appliance and the storage shelf into the rack rails. Screws are provided
with the hardware as needed.
■ If your appliance rails have built-in pins instead of screws, secure the pins in
the rack holes. The blue pin indicates the bottom of the rail.
■ Connect the appliance and the 3U16 storage shelf that is closest to the appliance
with SAS2 cables.
■ Connect additional 3U16 storage shelves to each other with SAS2 cables.
■ Plug the two power cables which are provided for each device into appropriate
AC power supplies.
■ Turn on the storage shelf first, and let it initialize. If you have two or more storage
shelves, turn on the storage shelf that is farthest from the appliance. When that
storage shelf has initialized turn on the other storage shelves one by one and
let them initialize.
■ Turn on the appliance.
■ Ensure that the devices operate properly.
 Preparing for hardware installation 14
3U16 storage shelf weights and dimensions

3U16 storage shelf weights and dimensions

Storage shelf weight and dimensions:
■ Weight: 32.5 kg (71.7 lbs)
■ Height: 13.1 cm (5.15”)
■ Width: 44.7 cm (17.6”)
■ Depth: 56.1 cm (22.1”)
Appliance weight and dimensions:
■ Weight: 23.58 kg (52 lbs)
■ Height: 8.76 cm (3.45")
■ Width: 43.8 cm (17.24")
■ Depth: 69.59 cm (27.39")
See “Appliance front panel” on page 8.

Rack guidelines
Use the following guidelines to ensure proper rack installation.
■ The heaviest devices in any equipment rack should be installed in the bottom
of the rack. If heavy devices are installed at the top of the rack, the rack may
tip over. Injury to personnel and damage to equipment is very possible. The
Storage Shelf is heavier than the appliance. Therefore, you must install the
storage shelf in the bottom of the rack. Install the appliance on top of the storage
shelves.
■ Ensure that the rack is properly installed and grounded.
■ The rack rails that are provided for the appliance are extensible to 31.5” (800mm).
The part number of these rails is AXXPRAIL. This distance is the maximum
depth that is allowed between rack posts. If the distance between rack posts is
longer than 31.5” (800mm) the rails and the appliance cannot be properly
installed. Other rails may have different lengths. The width of the appliance is
19” (482.6mm).
■ The rack rails that are provided for the 3U16 storage shelf are extensible to 36”
(914mm). This distance is the maximum depth that is allowed between rack
posts. If the distance between rack posts is longer than 36” (914mm) the rails
and the appliance cannot be properly installed. The width of the 3U storage
shelf is 19” (482.6mm).
■ Make sure that the installation location has extra space for the following:
 Preparing for hardware installation 15
Power supply overview

■ Front bezels and rack handles

■ Rear panel power supply latches
■ Rear panel cable connectors

■ Ensure that the rack is at least 100 cm (approximately 3 feet) away from the
walls.
■ Ensure that the clearance between any racks is at least 120 cm (approximately
4 feet) for maintenance, adequate ventilation, and effective heat dissipation.
Data centers with two foot spaces in the front and in the back of the appliances
are acceptable with proper cooling and ventilation.
■ Ensure that other equipment does not prevent air transfer between the cabinet
and the room. Adequate distance is necessary for cooling of the devices.

Power supply overview

The appliance and the 3U16 storage shelf each have two power modules, which
connect to the main AC power source. Both modules, on both devices, provide
redundant power in case of failure.
Two power cords are provided for each device. Connect each power cord to an
independent AC power source.

Caution: If multiple appliances are to be installed on site, check whether the power
distribution in your equipment room satisfies the power requirements. You should
include the maximum input power and the quantity of devices in your planning.

Table 2-1 Power values

Component Appliance Storage Shelf

Maximum power consumption 750 W 580 W

AC voltage range 100 V to 240 V 100 V to 240 V

AC frequency range 47 Hz to 63 Hz 50 Hz to 60 Hz

When selecting the installation site of the appliance and storage shelves, consider
the following:
See “Heat dissipation” on page 16.
 Preparing for hardware installation 16
Electrical safety

Electrical safety
Use the following best practices to ensure that your environment has the correct
electrical setup.
■ Verify proper grounding for the main AC power supply.
■ Overcurrent and overload protection must be available for the entire system.
■ The circuits and the associated circuit breakers must provide enough power
and overload protection.
■ Separate the power supply from other large distribution loads or engines to
prevent possible damage to the appliance. Examples of systems that have a
large power draw include air-conditioners, elevators, or factory machines.
See “Power supply overview” on page 15.

Heat dissipation
This section describes heat dissipation requirements of the appliance and the
storage shelf. Before installing the devices, check whether the heat dissipation on
site satisfies the conditions for proper running of the device. For optimal
maintenance, ventilation, and heat dissipation, pay attention to the following when
installing the appliance and the storage shelf into the rack cabinet.
■ For proper ventilation, the rack cabinet should be at least 100 cm (4 ft) away
from surrounding walls and at least 120 cm (4 ft) away from any other cabinet(s).
■ To keep a convective air flow between the cabinet and the equipment room,
ensure there are no obstructions on all sides of the cabinet.
The applince takes in air from the front panel and circulates the air through the
system. Fans discharge air from the rear of the appliance. Air flows from front to
rear. The optional bezel can be installed on the front panel without any reduction
in air movement.

Checking the shipping packages

Before unpacking devices, verify that the packages are intact and undamaged.
The appliance package should include the following items:
■ The appliance
■ Mounting rails for the appliance
■ Snap-in screw locks for attaching the appliance to the rack
 Preparing for hardware installation 17
Removing the protective film from the 3U16 storage shelf

■ Two AC-power cords for the appliance

■ An envelope containing license information and a USB stick that contains the
factory ISO image.
If one or more storage shelves are included with the appliance, each storage shelf
package should contain the following:
■ A 3U16 storage shelf
■ Mounting rails for each shelf
■ Screws to attach the rails to the rack
■ Snap-in screw locks to secure the screws that attach the rails to the rack
■ Two AC-power cords for each shelf
■ Two SAS2 cords for each shelf

Removing the protective film from the 3U16

storage shelf
The 3U storage shelf ships with a clear, protective film on the top, bottom, and sides
of the chassis. You need to remove the film before you install the storage shelf into
the rack. The storage shelf does not install properly if the film is not removed.
The front panel and the rear panel do not include any film.
To remove the protective film

Warning: Make sure that another person is available to help lift the storage shelf.

1 Peel the protective film from the top of the storage shelf.
2 Lift up one end of the storage shelf and peel the film from the bottom of the
chassis.
3 When approximately half of the film is removed, lift the other end of the storage
shelf and remove the remaining film.
4 Peel the film from the sides of the storage shelf.
5 Discard all of the film.
See “Installing the 3U16 storage shelf guide rails” on page 21.
 Preparing for hardware installation 18
Locating hardware serial numbers

Locating hardware serial numbers

You can locate the serial numbers on the hardware to record the units that you
need to install.

Serial number location for the NetBackup 5230 Appliance

The serial number of the appliance is located on a vertical bar on the rear panel.

Figure 2-1 NetBackup 5230 Appliance serial number location

Serial number location for the 3U16 storage shelf

The serial number of the 3U16 storage shelf is located on the rear panel of the
storage shelf. On the right side of the shelf pull the white tab from the storage shelf.

Figure 2-2 3U16 Storage Shelf serial number location

Note: Earlier models of the storage shelves may have two numbers. The HOST
number applies to an appliance, which you can disregard. In these models the
STORAGE number is the serial number for the storage shelf.
 Preparing for hardware installation 19
Prerequisites for IPMI configuration on a 52xx and 5330

Prerequisites for IPMI configuration on a 52xx and

5330
Verify the following configuration prerequisites:
■ Ensure that you have a dedicated network infrastructure. The remote
management port is 1 Gbps for NetBackup 5230 appliances.
■ The remote management port auto-negotiates its link speed to 1 Gbps.

Note: If the IPMI port is connected to a managed switch port, it is recommended

that you configure the switch port to auto-negotiation.

■ If a firewall exists between the appliance and the remote devices that manage
an appliance (like a laptop computer), open the following ports:

22 SSH

80 HTTP

162 SNMP

443 HTTPS

623 KVM

5120 RMM ISO/CD

5123 RMM floppy

5124 CD

5127 SSL

5900 KVM CLI

7578 RMM CLI

7582 SSL

Note: If you have a private internal network, remember to configure the settings
accordingly in your network address translation (NAT).

■ The remote management port must be configured as a DHCP or static address.

 Chapter 3
Installing an appliance and
3U16 storage shelves into
racks
This chapter includes the following topics:

■ Precautions - heavy equipment

■ Installing the 3U16 storage shelf guide rails

■ Installing the 3U16 storage shelf into a rack

■ Installing the appliance guide rails

■ Installing the appliance into a rack

Precautions - heavy equipment

Inappropriate handling of hardware can result in serious injury, equipment damage,
or both. Always use appropriate practices, techniques, and tools.
Install the heaviest devices in the bottom of a rack. The rack may tip over if heavy
devices are installed at the top of the rack. Injury to personnel and damage to
equipment is likely. The storage shelf is heavier than the appliance. Install the
storage shelves in the bottom of the rack. Install the appliance higher in the rack
than the storage shelves.
The following appendix provides information regarding the installation of 2U12
storage shelves.
See “About adding 2U12 storage shelves to an operational appliance” on page 81.
 Installing an appliance and 3U16 storage shelves into racks 21
Installing the 3U16 storage shelf guide rails

Installing the 3U16 storage shelf guide rails

The 3U16 storage shelf is shipped with left and right mounting rails. These rails
install in a standard 19-inch rack. The front plates of the rails are marked left and
right. Two-inch lips on the bottoms of the rails provide a shelf on which the storage
system sits. Extenders that are built into the rails let you adjust the rails for the
depth of the rack.

Caution: Due to the weight of the units, Veritas recommends that storage shelves
be installed at or near the bottom of the rack.

Requirements
■ 19-inch equipment rack
■ Available 3U slot
■ Six M5 screws (provided)
■ Six cage nuts (provided)
■ Number 2 Phillips screwdriver
■ Flashlight
 Installing an appliance and 3U16 storage shelves into racks 22
Installing the 3U16 storage shelf guide rails

To install the 3U16 storage shelf guide rails

1 Determine the installation positions of the guide rails in the rack.

This list describes the components in the diagram.

Number Description

1 Location of a screw on the rear of the storage shelf handle. Insert

the screw here to connect the bottom of the rail to the rack. The
shelf sits on the ledge of the rail.

2 Location of a second screw to hold the storage shelf to the rack.

2 Locate the left mounting rail in the box in which the 3U16 storage shelf is
shipped. The mounting plate at the front end of the rail is marked Front Left.
3 Install snap-in cage nuts in the rack as follows:
■ Locate the M5 snap-in cage nuts in the package in which the storage shelf
was sent.
■ Identify the bottom third of the 3U section in the front and back of the rack
where you want to install the storage shelf.

Note: The mounting rails are 1U high. The holes that are used to secure
the rail in the rack are in the middle of that height.

■ From the inside of the rack, insert snap-in cage nuts in cutouts in the front
and back where you want to install the mounting rail. Make sure that the
nuts are installed at the same level.

4 Orient the left mounting rail so that the lip is at the bottom and on the inside of
the rack. You can adjust the length of the rail to fit the depth of the rack.

Note: The lip on the rail that supports the 3U16 storage shelf must be on the
inside of the rack and at the bottom of the rail.
 Installing an appliance and 3U16 storage shelves into racks 23
Installing the 3U16 storage shelf into a rack

5 Align the screw holes in the rail with the snap-in cage nut that you installed in
the rack.
6 Insert M5 screws and tighten. Screws are shipped with the unit.
7 Repeat Steps 1 through 6 for the right mounting rail. Be sure that rails are
installed at the same height.

Installing the 3U16 storage shelf into a rack

Caution: Due to the weight of the units, Veritas recommends that storage shelves
be installed at or near the bottom of the rack.

Warning: A Storage Shelf weighs about 71.7 lbs (32.5 kg). Use appropriate
practices, techniques, and tools when handling these components.

To install the Storage Shelf into a rack

1 Verify that the guide rails are properly installed and securely fastened in the
rack.
2 Insert snap-in cage nuts in cutouts on both sides of the front of the rack to
secure the storage shelf. The snap-in cage nuts must align with through-holes
in top third of each storage shelf when the storage shelf is installed.

3 Slide the storage shelf along the mounting rails into the rack cabinet.
4 Insert M5 screws in the through-holes in the ears of the front panel and tighten.
The through-holes must align with the snap-in cage nuts installed earlier.
See “Installing the appliance guide rails” on page 23.

Installing the appliance guide rails

Before you install the devices in a rack:
■ Determine the installation positions of the guide rails in the rack.
 Installing an appliance and 3U16 storage shelves into racks 24
Installing the appliance guide rails

This list describes the components of the drawing.

Number Description

1 Captive screw that connects the appliance to the rack.

2 Blue peg that connects the rail bottom to the rack.

3 Empty (no screws or pegs).

4 Silver peg that connects the rail top to the rack.

The silver peg is on the top of each rail. The blue peg is on the bottom of each rail.
The blue peg and the square silver peg snap into the rack without screws or cage
nuts.

To install the rack rails

1 Identify the one RU on each side of the rack where you plan to install the rails.
2 Verify that there is one complete RU available under the RU used for rail
installation.
 Installing an appliance and 3U16 storage shelves into racks 25
Installing the appliance into a rack

3 Locate the left rail, with the L at the front end. The L faces the left side wall of
the rack, not the center of the rack.

4 Guide the rail into the two holes in the one RU that you selected.
5 Hook the silver peg on the front of the rail into the top hole in the RU.
6 Snap the blue peg on the front of the rail into the bottom hole in the RU.
7 Repeat steps 3 to 6 for the rail on the right side of the rack.

8 Verify that both rails are parallel and fastened securely.

See “Installing the appliance into a rack” on page 25.

Installing the appliance into a rack

The appliance should be installed on top of any storage shelves. This configuration
allows proper weighting of the rack.
 Installing an appliance and 3U16 storage shelves into racks 26
Installing the appliance into a rack

To install the NetBackup appliance into a rack

1 Verify that the guide rails are properly installed and securely fastened.
2 Insert two snap-in screw locks into the rack immediately underneath the guide
rails.
These locks secure the appliance when it is fully installed into the rack.
3 Pull out both the rail extenders as far as they can easily and safely extend.
The release button should click when the rails have been fully extended.

Warning: The appliance weighs at least 52 lbs (23.58 kg). Use at least two
people to lift or move the appliance.

4 Lift the appliance with the rear panel facing towards the rear of the rack.
5 Tilt the device down towards the back of the rack.
6 Insert the two rear "standoff" pegs extending from the side of the device into
the rail slots at the back of the rail extenders.
7 Slowly drop the front of the device into the rail slots at the front of the rail
extenders. A peg in the middle and a peg at the front of the device fit into the
rail slots.
8 Lift up on the guide rail release buttons and push the device into the rack.
9 Fasten the appliance to the rack with the two screws that are attached to the
device. Screw them into the snap-in cage nuts previously attached to the rack
in the correct position.
See “About the cables” on page 27.
 Chapter 4
Cables
This chapter includes the following topics:

■ About the cables

■ Connecting the VGA cable

■ Connecting the network cables

■ Connecting the appliance to one or more 3U16 storage shelves

■ Connecting the small form-factor pluggable (SFP+) transceivers

■ Connecting the power cables

About the cables

The NetBackup appliances and storage devices use the following cables.
Cables shipped with the product:
■ Power Distribution Unit (PDU) cords for connecting the devices to main AC
power source.
Most NetBackup appliances and storage shelves ship with two PDU compatible
cords (C13-C14). Other power cables ship to limited, specified, countries.
■ SAS2 cables to connect the appliance to a 3U16 storage shelf and to connect
3U16 storage shelves to each other.
■ SAS2-to-SAS3 cables to connect the appliance to a 2U12 storage shelf.
■ SAS3 cables to connect 2U12 storage shelves to each other.
Cables which the customer must provide:
■ 1-Gb/s network cables
■ 10-Gb/s network cables
 Cables 28
Connecting the VGA cable

■ Fibre Channel cables for client and device connections

■ PS/2 to USB adapter cable
■ KVM cable

Connecting the VGA cable

When the appliance is initialized, a monitor can be connected to the Video Graphics
Array (VGA). You can attach a keyboard to the USB port. Alternatively, you can
connect the VGA to a Keyboard Video Mouse (KVM) adapter or switch.
To connect the VGA Cable
1 Insert the connector of a VGA (DB15) cable into the video port on the rear
panel of the NetBackup appliance.
See “Appliance rear panel” on page 9.
2 Connect the other end of the cable directly to a monitor, or to a KVM adapter,
or KVM switch.

Connecting the network cables

The networking ports are accessed on the rear panel of the appliance. The following
picture shows the layout of the network ports. It includes the four 1 Gb Ethernet
ports on the left and the two 10 Gb Ethernet ports on the right. The remote
management (IPMI) port is located to the left of the 10 Gb Ethernet ports.

NIC1/ NIC2/ NIC6/

IPMI
ETH0 ETH1 ETH5

NIC5/
NIC3/ NIC4/
ETH4
ETH2 ETH3

By default, NIC1 (eth0) is factory set to IP address 192.168.229.233. This private

network address is reserved to provide a direct connection from a laptop to perform
 Cables 29
Connecting the appliance to one or more 3U16 storage shelves

the initial configuration. Once the initial configuration has been completed you can
connect NIC1 (eth0) to an administrative network.
Ethernet ports NIC2/eth1, NIC3/eth2, NIC4/eth3, NIC5/eth4, and NIC6/eth5 can be
connected to public networks.
See “Connecting the small form-factor pluggable (SFP+) transceivers” on page 33.

Connecting the appliance to one or more 3U16

storage shelves
SAS2 cables must be used to connect the appliance with one or more 3U16 storage
shelves.
The first 3U16 storage shelf is connected to the SAS RAID ports in the appliance
PCIe RAID card. The SAS_IN ports on the 3U16 storage shelf must connect to the
SAS RAID ports in the appliance.
Each 3U16 storage shelf has two sets of SAS-2 ports with one set in each I/O
module. Each set of ports has one SAS_IN port and one SAS_OUT port.

To connect the SAS2 cables

1 Connect a SAS2 cable to each of the two ports marked "SAS_IN" on the 3U16
storage shelf.
2 Connect the other end of each SAS2 cable to a SAS port on the PCIe RAID
card in the appliance.
 Cables 30
Connecting the appliance to one or more 3U16 storage shelves

3 For more than one 3U16 storage shelf, connect the SAS_OUT ports in the first
3U16 shelf to the SAS_IN ports in the second 3U16 shelf.
4 Connect the SAS_OUT ports on the second 3U16 storage shelf to the SAS_IN
ports on the next storage shelf.
5 Connect the SAS_OUT ports of each 3U16 storage shelf to the SAS_IN ports
on the next 3U16 storage shelf.
6 Do not connect the SAS_OUT ports of the last 3U16 storage shelf to any device.

Table 4-1 Appliance and 3U16 storage shelf components

Numbers Feature

1 SAS RAID PCIe card

 Cables 31
Connecting the appliance to one or more 3U16 storage shelves

Table 4-1 Appliance and 3U16 storage shelf components (continued)

Numbers Feature

2 SAS2 cables

3 3U16 storage shelves

The following diagram shows a NetBackup 5230 appliance that is attached to the
maximum number of four 3U16 storage shelves.
 Cables 32
Connecting the appliance to one or more 3U16 storage shelves

See “Connecting the power cables” on page 34.

 Cables 33
Connecting the small form-factor pluggable (SFP+) transceivers

Connecting the small form-factor pluggable

(SFP+) transceivers
The NetBackup appliance requires an SFP Fibre Channel adapter to be plugged
into the Fibre Channel ports if the appliance uses a Fibre Channel plug-in. The
adapter allows usage of optical and copper Fibre Channel cables.
The NetBackup appliance supports Fibre Channel (FC) tape out PCIe add-in cards.
The cards connect to other devices through fiber optic cables.
The fiber optic cables require Small Form-factor Pluggable (SFP+) transceivers.
The diagram shows the SFP (1) and the fiber optic cable which is attached to it (2).

Warning: The laser beams of an optical interface board or inside an optical fibre
can cause eye damage. Do not look directly into the transceiver or point the
transceiver at another person's eyes.

When connecting optical fibers, note the following:

■ An optical transceiver is electrostatically sensitive and it should be placed in an
ESD-preventive and dust-proof environment for transportation, storage, and
use.
■ Optical fibers and optical transceivers not in use must be protected with dust
caps seated properly on the connectors. If the optical transceiver is contaminated,
carefully clean the optical interface.
■ Keep the surface of all optical connectors clean and free from scratches.
■ Do not squeeze, distort, fold, or repair an optical fiber.
■ Do not bend the optical fiber into a circle with a radius less than 5 cm. Otherwise,
the optical fiber may be damaged, which reduces the system performance or
causes data loss.
To connect optical fibers
1 Put on proper ESD-preventive gloves or wrist straps.
2 Take the cap of the optical transceiver out of the interface of the tape out card
(two-port 8 Gb FC HBA).
 Cables 34
Connecting the power cables

3 Remove an optical fiber from its packaging.

4 Remove the caps of the optical connectors.
5 Plug an optical connector into the interface of the card.
6 Ensure that the optical connector is securely inserted into the optical transceiver.
7 Connect the other optical connector of the optical fiber to a Fibre Channel
switch.
See “About the cables” on page 27.

Connecting the power cables

Caution: The equipment should be completely installed and all network cables
should be connected before any devices are connected to power sources.

The rear panel of the appliance has two power modules. Each module requires a
separate AC power cable or PDU cord. Connect one end of the cable or cord to a
power module. Then, plug the other end into a 110 VAC or a 220-VAC socket.

The rear panel of the 3U16 storage shelf also has two power modules. Each module
requires a separate AC power cable or PDU cord. Connect each module to a
110-VAC or a 220-VAC socket.
 Chapter 5
Verifying hardware
operation and configuring
IPMI
This chapter includes the following topics:

■ Hardware verification

■ Turning on the storage shelves

■ Turning on the appliance

■ Configuring the IPMI port from the NetBackup Appliance Shell Menu

■ Accessing and using the Veritas Remote Management interface

Hardware verification
Review the information in Table 5-1 after the hardware installation and cable
connections are complete, but before the devices are turned on.

Note: Do not attach external devices, such as tape drives or SAN clients, to the
appliance until this process has been completed.

Warning: Confirm that all power to the devices is turned off to prevent personnel
injuries and to prevent damage to the devices.
Verify that the devices and cables are installed correctly. The following table provides
instructions to verify the device installation.
 Verifying hardware operation and configuring IPMI 36
Turning on the storage shelves

Table 5-1 Installation confirmation

Component Correct installation Incorrect installation

Storage shelves The storage shelves are installed The storage shelves are
securely in the lowest portion of the insecurely mounted or
rack cabinet. mounted too high within the
rack cabinet.

Appliance The appliance is installed securely The appliance is insecurely

in the rack cabinet, on top of any mounted or mounted too high
storage shelves. within the rack cabinet.

AC power cables The AC power cables of the Only one power cable is
appliance and all storage shelves connected to the device.
are connected to the power
modules and the AC power supply.

Turning on the storage shelves

These steps should be followed in the given order when turning on the devices for
the first time.

Caution: You must turn on each storage shelf before you turn on the appliance.
When the storage shelves have initialized, proceed to turn on the appliance.

Note: In this release, when you turn on a new storage shelf, a “foreign configuration”
AutoSupport alert with UMI code V-475-100-1004 is generated for each storage
disk in the shelf. You can safely ignore these alerts.
If you connect the storage shelf during initial configuration, the alerts are cleared
when initial configuration is complete.
If you connect the storage shelf after initial configuration, the alerts are cleared
when you run the storage scan as part of installation. In this case, the NetBackup
Appliance Web Console and the NetBackup Appliance Shell Menu may show
incorrect data for the storage shelf for approximately five minutes after installation
is complete.

To turn on the 3U16 storage shelves

1 Connect both AC power connectors of each storage shelf to two main AC
power supply outlets or PDU connections.
2 Identify the storage shelf that is farthest from the appliance.
 Verifying hardware operation and configuring IPMI 37
Turning on the storage shelves

3 Turn on both power switches.

4 On the front panel of the storage shelf locate the system LEDs.

System LEDs State Description

Power (1) Not lit Off

Solid green On

Global enclosure Not lit Off

status (2)
Solid green On

Amber One power supply offline

Red Both power supplies offline

Reserved (3) N/A N/A

I/O Module 1 Not lit No activity

activity (4)
Flashes green Activity

I/O Module 2 Not lit No activity

activity (5)
Flashes green Activity

Heartbeat (6) Not lit System off

Flashes green Normal operation

 Verifying hardware operation and configuring IPMI 38
Turning on the storage shelves

5 Observe the disk drive LEDs.

Disk drive LEDs State Description

Disk status (1) Green Normal operation

Amber Abnormal or no operation

Power/activity (2) Green Normal operation

Amber Abnormal or no operation

6 Make sure that the disk status and activity LEDs on each disk drive are green.
If they are not green, contact Veritas Technical Support.
 Verifying hardware operation and configuring IPMI 39
Turning on the storage shelves

7 Verify that the LEDs on the rear panel of the storage shelf show correct
operation.

Number Element Details

1 SAS_IN port LED Not lit - no link available

Solid green - link available

Flashes green - activity

Red - power supply failure

2 SAS_IN port Connected to the appliance

3 SAS_OUT port Connected to a second storage shelf, if used

4 SAS_OUT port LED Not lit - no link available

Solid green - link available

Flashes green - activity

Red - power supply failure

5 I/O module LED Not lit - off

Solid green - ready (optimal)

Flashes green - N/A

Red - starting up

6 Power supply LED Not lit - power is not detected

Solid green - power is ok

Flashes green - power supply is not turned on

Red - power cannot be turned on

 Verifying hardware operation and configuring IPMI 40
Turning on the appliance

Note: When the 3U16 storage shelf starts, the primary I/O module (on the left
side of the rear panel) starts first. Its LED turns green a few seconds after the
start. The LED of the secondary I/O module (on the right of the rear panel)
starts after the primary module is operational.

8 Repeat this procedure for all storage shelves.

See “Turning on the appliance ” on page 40.

Turning on the appliance

All devices must be correctly installed and all cables must be connected properly.
When turning on the hardware, do not remove or handle any disks, optical fibers,
or network cables. Otherwise, data may be lost and equipment may be damaged.
To turn on the appliance
1 Connect both AC power connectors on the rear panel of the appliance to two
main AC power supply outlets.
2 Attach a monitor to the VGA plug, and a keyboard to one of the USB ports. If
a KVM switch is available, attach both the monitor and keyboard to the switch,
and plug the switch into the VGA.
3 Verify that each storage shelf has been turned on and is running properly.
4 Turn on the appliance, using the power button which is located on the right
side of the front panel.

5 Determine if the appliance is running properly.

■ Observe the Status LED (1) and the Activity (2) LED on the disk drives on
the front panel.
 Verifying hardware operation and configuring IPMI 41
Turning on the appliance

The Status LED (1) should not be lit. The following indications are possible:
■ A solid, amber, LED indicates a disk fault.
■ A blinking, amber, LED indicates that a RAID rebuild is in progress.
The Activity LED (2) indicates the following:
■ The LED is not lit when the disk has spun down, although power is on.
■ The LED is solid green when there is no disk activity, although power
is on.
■ The LED blinks green when the disk spins up.
■ The LED blinks green occasionally when commands are processed.

■ Review all LEDs on the front control panel.

Number LED description

1 AC power button with integrated LED

2 Hard drive activity

3 ID button with integrated LED

 Verifying hardware operation and configuring IPMI 42
Configuring the IPMI port from the NetBackup Appliance Shell Menu

Number LED description

4 Cold reset button (instantly restarts the appliance)

5 NIC4/eth3 activity

6 NIC3/eth2 activity

7 NMI button (This button triggers a non-maskable interrupt. All server

data is lost.)

8 NIC1/eth0 activity

9 NIC2/eth1 activity

10 Status

■ Observe the power supply module LEDs on the rear panel. Each module
has one LED.

Configuring the IPMI port from the NetBackup

Appliance Shell Menu
This section explains how to configure IPMI from the NetBackup Appliance Shell
Menu.
If you have more than one node in your system you must configure each node’s
IPMI port individually.
Before starting the IPMI configuration, obtain the following information for the
appliance for which you want to configure the IPMI:

IP address IP address for the remote management port so that the default static IP
address of the remote management port can be changed.

Subnet mask Enable connectivity between your network computer and the remote
management port.
 Verifying hardware operation and configuring IPMI 43
Configuring the IPMI port from the NetBackup Appliance Shell Menu

Gateway IP Enable connectivity between your network computer and the remote
address management port.

The defaults for the remote management port are:

■ IP Address: 192.168.0.10
■ Subnet Mask: 255.255.255.0
Also review the following section on the IPMI prerequisites.
See “Prerequisites for IPMI configuration on a 52xx and 5330 ” on page 19.
To configure the IPMI port by using a keyboard and monitor
1 Connect the following components to the appropriate ports on the rear panel
of the appliance:
■ A standard video cable between the VGA (Video Graphics Array) port and
a computer monitor.
■ A USB keyboard to a USB port on the appliance.

2 Verify that the appliance is turned on.

Once the startup process is complete, a login prompt appears.
3 Enter the username and password for the appliance. By default, the user name
is admin and the password is P@ssw0rd where 0 is the number zero.
4 At the Main_Menu prompt, type Support to navigate to the Support menu.
5 From the Main_Menu > Support view, enter the following command to
configure the remote management port:
IPMI Network Configure <IPAddress> <Netmask> <GatewayIPAddress>

where IP address is the new IP address of the remote management port. The
Subnet mask and Gateway enable connectivity between your network computer
and the remote management port.
The remote management port must be configured as a DHCP or static address.
At any point in time, you can run the following command to see the IPMI network
details:
IPMI Network Show
 Verifying hardware operation and configuring IPMI 44
Accessing and using the Veritas Remote Management interface

6 Enter the following command if you want to add a new user to access the IPMI
sub-system. Note that this is an optional step.
IPMI User Add <User_Name>

At the New Password prompt, enter a password for the user.

The default user name is sysadmin. The default password is P@ssw0rd,
where 0 is the number zero.
At any point in time, you can run the following command to view the users who
can access the IPMI:
IPMI User List

7 Type Return to return to the Main_Menu prompt.

8 Use a Cat5 or a Cat6 cable to connect the remote management port to the
network.
9 Make sure you can reach the Veritas Remote Management Console over the
network by using the new address in a web browser.
10 The appliance is ready for initial configuration. See the NetBackup Appliance
Initial Configuration Guide for the appropriate platform for information about
initial configuration requirements and procedures.

Note: Once the initial configuration has been completed, you can connect NIC1
(eth0) to an administrative network that does not provide any backup data
transfer.

Accessing and using the Veritas Remote

Management interface
The IPMI web interface is known as Veritas Remote Management interface. You
can use Veritas Remote Management interface to log on to the NetBackup Appliance
Shell Menu.
Before you use the Remote Management interface, the following prerequisites must
be met:
■ The Remote Management interface must first be configured using the NetBackup
Appliance Shell Menu.
■ At least one power cable must be connected to a functioning power source.
■ At least one user must be enabled to use the LAN channel(s).
 Verifying hardware operation and configuring IPMI 45
Accessing and using the Veritas Remote Management interface

To access and use the IPMI web interface from a remote computer
1 Log on to a remote computer in the network and open a supported Windows
browser.
2 Enter the remote management port IP address that is assigned to the remote
management port. The following page appears:

3 Enter your login information. The default user name is sysadmin. The default
password is P@ssw0rd, where 0 is the number zero.
Click Login.
 Verifying hardware operation and configuring IPMI 46
Accessing and using the Veritas Remote Management interface

4 The Remote Control section lets you remotely monitor and control the server.
Click Launch Console under the Console Redirection tab to launch the
appliance NetBackup Appliance Shell Menu.

The following figure shows the interface for a 5230 or 5330 appliance.
 Verifying hardware operation and configuring IPMI 47
Accessing and using the Veritas Remote Management interface

5 A JViewer application opens that enables you to remotely monitor and control
the appliance. This application requires Java Runtime Environment (JRE)
version 6.0 or later. Install Java (as needed).

Caution: Starting with Java 7 update 45, you may receive a security warning
when you launch the KVM remote console from the appliance IPMI port. The
warning states that you do not have proper permissions and prevents appliance
access from the IPMI port. For information about how to resolve this issue,
refer to the following document:
https://www.veritas.com/support/en_US/article.100011121.html

6 You can now access and log on to the NetBackup Appliance Shell Menu. Enter
the user name and password for the appliance.
By default, the user name admin has the password, P@ssw0rd where 0 is the
number zero.
 Appendix A
Adding 3U16 storage
shelves to an operational
NetBackup 5230
Appliance
This appendix includes the following topics:

■ About adding 3U16 storage shelves to an operational appliance

■ Shutting down the appliance

■ Preparing the appliance to install the additional hardware

■ Installing the additional memory

■ Installing the additional Maintenance-Free Backup Unit (MFBU)

■ Installing the external RAID controller card

■ Removing the protective film from the storage shelf

■ Installing 3U16 storage shelves into the rack

■ Connecting the 3U16 shelves to an appliance or to other 3U16 shelves

■ Connecting the 3U16 storage shelf and appliance power cords

■ Turning on the hardware and verifying operation

 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 49
About adding 3U16 storage shelves to an operational appliance

About adding 3U16 storage shelves to an

operational appliance
Configurations
The NetBackup 5230 Appliance supports up to four storage shelves.
The following scenarios define the supported and unsupported configurations.
■ You can add up to four 3U16 shelves to a standalone NetBackup 5230 Appliance
that has no storage shelves attached.
■ You can add 2U12 storage shelves to an NetBackup 5230 Appliance that already
has at least one 3U16 shelf for a total of four shelves. In doing so, you must
connect the 2U12 storage shelf to the last daisy-chained 3U16 storage shelf
that is connected to the appliance.
For example, NetBackup 5230 Appliance + 3U16 24TB Storage Shelf + 3U16
24TB Storage Shelf + 3U16 36TB Storage Shelf + 2U12 49TB Storage Shelf.
In addition, attaching a 2U12 storage shelf to a 3U16 storage shelf requires a
SAS3-to-SAS2 cable to connect the shelves. Finally, the SAS3 data transfer
rate of the 2U12 storage shelf drops to match the SAS2 data transfer rate of
the 3U16 storage shelf.
■ You cannot add additional storage shelves to an NetBackup 5230 Appliance
that already has four connected shelves.

Note: You can add storage shelves to a functional system without turning off the
power. A NetBackup 5230 Appliance that does not have any attached storage
shelves requires the installation of additional hardware components to the inside
of the appliance. All work that is performed inside the chassis must be performed
with the power turned off.
See “Shutting down the appliance” on page 50.

Hardware requirements
A NetBackup 5230 Appliance that does not have storage shelves needs additional
components to support the new storage shelves. The components in the NetBackup
Expansion Storage Kit must be installed into the appliance. The appliance must be
turned off during the installation.

Caution: Veritas service technicians must perform all tasks that involve the inside
of the appliance chassis.
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 50
Shutting down the appliance

Note: When you add an additional storage shelf to an operational appliance, Veritas
recommends that you schedule this task during low system activity.

The Expansion Storage Kit contains the following components.

■ One external RAID controller PCIe card
■ Eight, 8Gb, Dual in-line memory modules (DIMMs)
■ One Maintenance Free super-cap Backup Module (MFBU) Kit
The procedures in this appendix explain the following tasks.
■ Turning off the appliance and removing it from the rack
■ Installing the Expansion Storage Kit components into the appliance
■ Installing one or more storage shelves into a rack
■ Connecting the appliance to the storage shelves
■ Connecting the storage shelf power cords
■ Turning on the storage shelves and verifying operation
■ Turning on the appliance and verifying operation
These tasks must be performed in the order that is provided in this appendix.

Shutting down the appliance

This section describes how to perform a shutdown of the NetBackup 5230 Appliance.
The process is designed to ensure an orderly system shutdown so that data is
neither lost nor corrupted. Perform this procedure before you turn off the power
switches on the unit.

Caution: Never turn off the appliance by using the power button on the control
panel. Using the power button to turn off the appliance can cause data loss or
corruption.
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 51
Preparing the appliance to install the additional hardware

To shut down the NetBackup 5230 appliance

1 Use PuTTY to start an SSH session to access the NetBackup Appliance Shell
Menu on the appliance.

Note: You can also access the NetBackup Appliance Shell Menu using a KVM
or laptop with a remote terminal emulator.

2 At the appropriate prompt, enter the host name or IP address of the appliance.
The command-line interface, NetBackup Appliance Shell Menu, is launched.
3 At the login prompt, type admin and press Enter.
4 At the Password prompt, type the password that is assigned to the administrator
for this application. The default password is P@ssw0rd. The Main_Menu prompt
appears.
5 At the Main_Menu prompt, type support and press Enter. The Support prompt
appears.
6 At the Support prompt, type shutdown and press Enter.
7 Wait for the appliance to shut down gracefully. (About five minutes.)
8 Turn off the switches on the power supplies.

Preparing the appliance to install the additional

hardware
Best practices recommend removing the appliance from the rack to access the
inside of the chassis. Alternatively you can pull out the appliance on its rails. Be
sure that the appliance and rack are stable.
To prepare the NetBackup 5230 appliance for the installation of the hardware
1 Verify that the appliance is turned off. Refer to this section as needed.
See “Shutting down the appliance” on page 50.
2 Disconnect the AC power cords and peripheral cables as applicable.
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 52
Installing the additional memory

3 Slide the NetBackup 5230 appliance forward on the rails to the full extension.

Caution: The unit weighs up to 65 lbs (29.5 kg). Make sure that sliding it forward
does not destabilize the rack.

Note: If it is necessary to remove the unit from the rack, place the unit on a
grounded, ESD protective surface.

4 Do the following to remove the chassis cover:

■ Put on a grounded ESD wrist strap or take other precautions against ESD
damage.
■ Remove the four screws (1) from the top of the chassis cover as shown in
the figure above.
■ Press the blue thumb grips (2) to release the locks and slide the cover back
0.5 inches (1.27 cm).
■ Lift the cover off the chassis and set it aside where it cannot be damaged.

Installing the additional memory

Base NetBackup 5230 appliances are equipped with 64GB of memory in the form
of Dual In-line Memory Modules (DIMMs). When a base unit is upgraded to use
storage shelves, 64GB of additional memory must be installed.
To install the memory
1 Remove the air duct as follows:
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 53
Installing the additional memory

Note: The air duct is the plexiglass cover behind the fan bulkhead as shown
in the following figure. The air duct has two blue latches attached.

■ Locate the two, blue latches (A) that secure the back end of the air duct to
the chassis. Push the latches in to release the air duct.

■ Lift the back edge of the air duct to disengage the two tabs from the fan
bulkhead (B).
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 54
Installing the additional memory

■ Set the air duct aside in a safe location.

2 Obtain the DIMMs from the Expansion Storage Kit.

3 Locate the DIMM sockets next to the CPUs on the mainboard.

A blank card is installed in each memory socket that is not used.

4 Install the new DIMM cards in slots A2, B2, C2, D2, E2, F2, G2, and H2 as
follows:
■ In each slot that requires new memory, remove the blank DIMM card. Open
the retaining clips (A) at each end of the socket and remove the blank card.
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 55
Installing the additional Maintenance-Free Backup Unit (MFBU)

■ Grasp a DIMM card by the edges and remove it from the anti-static package.
Do not touch the components or gold fingers on the card.
■ Position the DIMM card over a socket. Align the notch on the bottom edge
of the DIMM card with the key in the DIMM socket. (B)
■ Push the card straight down (C).
■ Slide the side retaining clips towards the card (D).
■ Verify that the retaining clips are inserted properly (E).

Installing the additional Maintenance-Free Backup

Unit (MFBU)
The external controller card that supports the 3U16 storage shelves has a
maintenance-free backup unit installed. To ensure that data is retained should the
appliance lose power, an MFBU is shipped with the external controller.
To install the MFBU
1 Put on an ESD wrist strap or take other ESD precautions.
2 Remove the following components from the Expansion Storage Kit.
■ MFBU (battery)
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 56
Installing the additional Maintenance-Free Backup Unit (MFBU)

■ MFBU case

■ MFBU cable

3 Insert the MFBU into the case. Do not damage or twist the wires that are
attached to the MFBU.

4 View the appliance from the front left side.

5 Locate the fan on the left side of the chassis.
6 Remove the air baffle that is located near the fans as needed.
7 Remove the fan on the far left.
8 Attach the separate MFBU cable to the connector on the MFBU. The other end
of the cable attaches to the external RAID card when it is installed.
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 57
Installing the additional Maintenance-Free Backup Unit (MFBU)

9 Position the MFBU against the chassis side wall (1) and through the opening
in the fan bulk-head (2).

10 Align the tabs on the MFBU case with the mounting holes in the chassis.

11 Slide the MFBU case towards the front of the appliance until the tabs engage
with the mounting holes.
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 58
Installing the external RAID controller card

12 Route the MFBU cable along the side of the chassis towards the rear of the
appliance.

13 Proceed to the next section to install the external RAID PCIe card and to
connect it to the MFBU cable.
See “Installing the external RAID controller card” on page 58.

Installing the external RAID controller card

This section describes how to install the external controller card.
To install the RAID controller card
1 Put on an ESD wrist strap or take other ESD precautions.
2 Locate PCIe riser assembly 2 slot 1. Riser 2 is located next to the power supply.
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 59
Installing the external RAID controller card

3 Remove the PCIe riser assembly as follows.

■ Disengage the two hooks (1) from the chassis slots (2) that secure the riser
2 assembly to the chassis.

■ Grasp the riser assembly with both hands. With firm even pressure lift it
out of the connector on the mainboard.

■ Slot 1 is on the bottom of the riser. Remove the screw that secures slot 1
to the riser assembly.
■ Remove the metal cover plate from slot 1.

4 Remove the RAID controller card from the Expansion Storage Kit.
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 60
Installing the external RAID controller card

5 Align the edge connector on the card with the bottom PCIe-card socket (or slot
1). The edge connector is keyed to install one way only.

6 Firmly and evenly insert the card in the socket.

7 Use the screw you removed earlier to secure the RAID controller card in the
PCIe riser assembly.
8 Connect the cable on the MFBU to the separate cable from the kit.
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 61
Installing the external RAID controller card

9 Connect the MFBU cable to the rear of the RAID controller card.

10 Reinstall the riser into the chassis.

■ Insert the hooks on the riser (1) into the slots on the chassis (2).
■ Firmly push down on edges of the assembly to engage the mainboard
connector with the riser.

11 Replace the air duct as follows:

 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 62
Installing the external RAID controller card

■ Align the two latches at the back of the air duct (A) behind the fans. Press
the latches in to secure them in the tabs.
■ Lower the front edge of the air duct to engage the two side tabs (B).

12 Replace the chassis cover as follows.

■ Align the cover with the edge along the top of the chassis.
■ Place the cover on the chassis so that there is about 1.5 inches of overhang.
■ Use the blue tabs (1) to slide the cover forward until the cover slides into
place.
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 63
Removing the protective film from the storage shelf

■ Insert the four screws (2) and secure.

13 Reinstall the appliance into the rack as needed.

■ Toward the rear of the chassis, locate the levers in the extensions on both
sides of the appliance.
■ Push up and hold the levers to release the extension locking mechanism.
■ Slide the appliance into the rack. Do not force the appliance into the rack.
■ If you disconnected the data cables, reconnect them according to the labels
you placed on them earlier.

Removing the protective film from the storage

shelf
The 3U16 storage shelf ships with a clear, protective film on the top, bottom, and
sides of the chassis. You need to remove the film before you install the storage
shelf into the rack. The storage shelf does not install properly if the film is not
removed. The front panel and the rear panel do not include any film.

Warning: Make sure that another person is available to help lift the storage shelf.

To remove the protective film

1 Peel the protective film from the top and the sides of the storage shelf.
2 Lift up one end of the storage shelf and peel the film from the bottom of the
chassis.
3 When approximately half of the film is removed, lift the other end of the storage
shelf and remove the remaining film.

Installing 3U16 storage shelves into the rack

Precautions - heavy equipment

Warning: Inappropriate handling of NetBackup components can result in serious

injury, equipment damage, or both. Use appropriate practices, techniques, and
tools when handling these components.

The heaviest devices in any equipment rack should be installed in the bottom of
the rack. If heavy devices are installed at the top of the rack, the rack may tip over.
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 64
Installing 3U16 storage shelves into the rack

Injury to personnel and damage to equipment is very possible. The storage shelf
is heavier than the appliance. Therefore, you must install the storage shelf in the
bottom of the rack. Install the appliance higher in the rack than the storage shelves.

Storage shelf weight and dimensions:

■ Weight: 32.5 kg (71.7 lbs)
■ Height: 13.1 cm (5.15”)
■ Width: 44.7 cm (17.6”)
■ Depth: 56.1 cm (22.1”)

Installing the 3U16 storage shelf rails

The 3U16 storage shelf is shipped with left and right mounting rails. These rails
install in a standard 19-inch rack. The front plates of the rails are marked left and
right. Two-inch lips on the bottoms of the rails provide a shelf on which the storage
system sits. Extenders that are built into the rails let you adjust the rails for the
depth of the rack.

Caution: Due to the weight of the units, Veritas recommends that storage shelves
be installed at or near the bottom of the rack.

Requirements
■ 19-inch equipment rack
■ Available 3U slot
■ Six M5 screws (provided)
■ Six cage nuts (provided)
■ Number 2 Phillips screwdriver
■ Flashlight
To install the 3U16 storage shelf guide rails
1 Determine the installation positions of the guide rails in the rack.
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 65
Installing 3U16 storage shelves into the rack

This list describes the numbered components in the diagram.

■ 1 - Location of a screw on the rear of the storage shelf handle. Insert the
screw here to connect the bottom of the rail to the rack. The shelf sits on
the ledge of the rail.
■ 2 - Location of a second screw to hold the storage shelf to the rack.

2 Locate the left mounting rail in the box in which the 3U16 storage shelf is
shipped. The mounting plate at the front end of the rail is marked Front Left.
3 Install snap-in cage nuts in the rack as follows:
■ Locate the M5 snap-in cage nuts in the package in which the storage shelf
was sent.
■ Identify the bottom third of the 3U section in the front and back of the rack
where you want to install the storage shelf.

Note: The mounting rails are 1U high. The holes that are used to secure
the rail in the rack are in the middle of that height.

■ From the inside of the rack, insert snap-in cage nuts in cutouts in the front
and back where you want to install the mounting rail. Make sure that the
nuts are installed at the same level.

4 Orient the left mounting rail so that the lip is at the bottom and on the inside of
the rack. You can adjust the length of the rail to fit the depth of the rack.

Note: The lip on the rail that supports the 3U16 storage shelf must be on the
inside of the rack and at the bottom of the rail.

5 Align the screw holes in the rail with the snap-in cage nut that you installed in
the rack
6 Insert M5 screws and tighten. Screws are shipped with the unit.
7 Repeat these steps for the right rail. Be sure that rails are installed at the same
height.

Installing the 3U16 Storage Shelf into a rack

Caution: Due to the weight of the units, Veritas recommends that storage shelves
be installed at or near the bottom of the rack.
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 66
Connecting the 3U16 shelves to an appliance or to other 3U16 shelves

Warning: A 3U16 storage shelf weighs about 71.7 lbs (32.5 kg). Use appropriate
practices, techniques, and tools when handling these components to prevent harm
to personnel and equipment.

To install the storage shelf into a rack

1 Verify that the guide rails are properly installed and securely fastened in the
rack.
2 Insert snap-in cage nuts in cutouts on both sides of the front of the rack to
secure the storage shelf. The snap-in cage nuts must align with through-holes
in top third of each storage shelf when the storage shelf is installed.

3 Slide the storage shelf along the mounting rails into the rack cabinet.
4 Insert M5 screws in the through-holes in the ears of the front panel and tighten.
The through-holes must align with the snap-in cage nuts installed earlier.

Connecting the 3U16 shelves to an appliance or

to other 3U16 shelves
Connecting a 3U16 shelf to an appliance that does not
have any shelves
This section describes how to connect the SAS2 cables between the NetBackup
5230 appliance and the first 3U16 storage shelf.
To connect a single 3U16 storage shelf to an appliance
1 Obtain the two SAS2 cables that ship with the 3U16 storage shelf.
2 Locate the RAID controller in slot 1 of the appliance. The controller has two
SAS2 ports.
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 67
Connecting the 3U16 shelves to an appliance or to other 3U16 shelves

3 If a RAID controller card is not installed it and other components of the

Expansion Storage Kit must be installed. A Veritas-authorized field technician
performs the installation.
4 Use the following diagram as a reference.

SAS2 cable

5 Connect one end of a SAS2 cable to the right-hand port on the RAID controller.
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 68
Connecting the 3U16 shelves to an appliance or to other 3U16 shelves

6 Locate the storage shelf I/O module that is on the same side as the RAID
controller connector into which you connected the SAS2 cable. The I/O module
is located above the power supply and fans.
Plug the other end of the SAS2 cable into the SAS_IN port in the I/O module.

7 Plug one end of the second SAS2 cable into the second connector in the RAID
controller.
8 Plug the other end of the second SAS2 cable into the second I/O module
SAS_IN port.
You can connect up to four storage shelves to the appliance. Refer to the following
section for instructions.
Connecting additional 3U16 storage shelves

Connecting additional 3U16 storage shelves

This section describes how to connect additional 3U16 storage shelves. You can
connect up to four storage shelves to one NetBackup 5230 Appliance.
Refer to the following diagrams as needed. Detailed instructions are provided after
the diagrams.
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 69
Connecting the 3U16 shelves to an appliance or to other 3U16 shelves

SAS2 cable
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 70
Connecting the 3U16 shelves to an appliance or to other 3U16 shelves

SAS2 cable
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 71
Connecting the 3U16 shelves to an appliance or to other 3U16 shelves

SAS2 cable
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 72
Connecting the 3U16 storage shelf and appliance power cords

To connect additional 3U16 storage shelves

1 Locate the two SAS2 cables that are shipped with the 3U16 storage shelf.
2 Locate the SAS_IN and SAS_OUT ports on both I/O modules on the rear of
the storage shelf.

3 Locate the left I/O module of the 3U16 storage shelf that is connected to the
appliance.
4 Plug one end of a SAS2 cable into the SAS_OUT port in that I/O module.
5 Connect the other end of the SAS2 cable to the SAS_IN port in the left I/O
module in the additional storage shelf.
6 Plug one end of another SAS2 cable into the SAS_OUT port in the right I/O
module of the storage shelf that is connected to the appliance.
7 Connect the other end of the SAS2 cable to the SAS_IN port in the right I/O
module in the additional storage shelf.

Connecting the 3U16 storage shelf and appliance

power cords
Each appliance and each storage shelf contain two AC power supplies. To ensure
power redundancy, connect the power supplies on each component to separate
AC power sources.
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 73
Connecting the 3U16 storage shelf and appliance power cords

Caution: Do not turn on the power to any components while connecting the power
cords. The components must be turned on in a specific sequence to ensure correct
communication.

To connect the power cables

1 Verify that the AC power supply input for the appliance and for the storage
shelf is within one of these ranges.
■ 100 - 127 VAC at 50/60 Hz
■ 200 - 240 VAC at 50/60 Hz

2 For each shelf, obtain two power cords that are appropriate for your region and
equipment.
3 Locate the power sockets in the shelf.

4 Connect one cable between each socket and a socket on the Power Distribution
Unit (PDU) for your rack.

Note: The following steps apply if you removed the appliance from the rack to
install additional components.

5 Obtain two power cords for your appliance.

 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 74
Turning on the hardware and verifying operation

6 Locate the power sockets in the appliance.

7 Connect one cable between each socket and a socket on the Power Distribution
Unit (PDU) for your rack.

Turning on the hardware and verifying operation

If you have turned off your appliance you must wait to turn it on again. The appliance
and the attached storage shelves must be turned on in a specific order. If the
hardware is not turned on correctly the appliance RAID controller may not recognize
some storage units.
If you have turned off your appliance you can begin turning on storage shelves.
Use the following procedure to turn on the storage shelves in the required order.
To turn on the 3U16 storage shelves
1 Start with the storage shelf that is farthest in distance from the appliance.
2 Flip on the power switches on each power supply on the rear of the shelf.
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 75
Turning on the hardware and verifying operation

3 Verify that the power LED on each power module is green.

4 Locate the LEDs on each I/O module.

The following list describes the I/O module LED states.

■ Not lit - off
■ Solid green - ready (optimal)
■ Flashes green - N/A
■ Red - starting up
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 76
Turning on the hardware and verifying operation

5 Move to the front of the storage shelf to check the system LEDs.

System LEDs State Description

1 - Power Not lit Off

Solid green On

2 - Global enclosure status Not lit Off

Solid green On

Amber One power supply offline

Red Both power supplies offline

3 - Reserved (N/A) N/A N/A

4 - I/O Module 1 Not lit No activity

Flashes green Activity

5 - I/O Module 2 Not lit No activity

Flashes green Activity

6 - Heartbeat Not lit System off

Flashes green Normal operation

6 When all of the storage shelves are operational, turn on the appliance if needed.
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 77
Turning on the hardware and verifying operation

To turn on the appliance

1 Connect both AC power connectors on the rear panel of the appliance to two
main AC power supply outlets.
2 Turn on the appliance, using the power button which is located on the right
side of the front panel.

3 Determine if the appliance is running properly.

■ Check the Status LED (1), and Activity (2) LED on the installed disk drives
on the front panel.

The Status LED (1) should not be lit. The following indications are possible:
■ A solid, amber, LED indicates a disk fault.
■ A blinking, amber, LED indicates that a RAID rebuild is in progress.
The Activity LED (2) indicates the following:
■ The LED is not lit when the disk has spun down, although power is on.
■ The LED is solid green when there is no disk activity, although power is on.
■ The LED blinks green when the disk spins up.
■ The LED blinks green occasionally when commands are processed.
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 78
Turning on the hardware and verifying operation

4 Review all LEDs on the front control panel.

Number LED description

1 AC power button with integrated LED

2 Hard drive activity

3 ID button with integrated LED

4 Cold reset button (instantly restarts the appliance)

5 NIC4/eth3 activity

6 NIC3/eth2 activity

7 NMI button (This button triggers a non-maskable interrupt. All

server data is lost.)

8 NIC1/eth0 activity

9 NIC2/eth1 activity

10 Status
 Adding 3U16 storage shelves to an operational NetBackup 5230 Appliance 79
Turning on the hardware and verifying operation

5 Check the power supply module LEDs on the rear panel. Each module has
one LED.
 Appendix B
Adding 2U12 storage
shelves to an operational
NetBackup 5230
Appliance
This appendix includes the following topics:

■ About adding 2U12 storage shelves to an operational appliance

■ Shutting down the appliance

■ Preparing the appliance to install the additional hardware

■ Installing the additional memory

■ Installing the additional Maintenance Free Backup Unit (MFBU)

■ Installing the external RAID controller card

■ Installing 2U12 storage shelves into the rack

■ Connecting the 2U12 shelves to an appliance or other storage shelves

■ Connecting the 2U12 storage shelf and appliance power cords

■ Turning on the hardware and verifying operation

 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 81
About adding 2U12 storage shelves to an operational appliance

About adding 2U12 storage shelves to an

operational appliance
The NetBackup 5230 Appliance supports up to four storage shelves. The following
scenarios define the supported and unsupported configurations.

Configurations
The following scenarios define the supported and unsupported configurations.
■ You can add up to four 2U12 shelves to a standalone NetBackup 5230 Appliance
that has no storage shelves attached.
■ You can add 2U12 shelves to an appliance that already has at least one 3U16
shelf for a total of four shelves. In doing so, you must connect the 2U12 storage
shelf to the last daisy-chained 3U16 storage shelf that is connected to the
appliance.
For example, NetBackup 5230 Appliance + 3U16 24TB Storage Shelf + 3U16
24TB Storage Shelf + 3U16 36TB Storage Shelf + 2U12 49TB Storage Shelf.
In addition, attaching a 2U12 storage shelf to a 3U16 storage shelf requires a
SAS3-to-SAS2 cable to connect the shelves. The SAS2 connector attaches to
the 3U16 shelf. The SAS3 connector attaches to the 2U12 shelf. Finally, the
SAS3 data transfer rate of the 2U12 storage shelf drops to match the SAS2
data transfer rate of the 3U16 storage shelf.
■ You cannot add any storage shelves to an appliance that already has four 3U16
shelves.

Note: You can add storage shelves to a functional system without turning off the
power. A NetBackup 5230 Appliance that does not have any attached storage
shelves requires the installation of additional hardware components to the inside
of the appliance. All work that is performed inside the chassis must be performed
with the power turned off.
See “Shutting down the appliance” on page 85.

Software requirements
NetBackup 5230 appliances with software version 3.0 and later support the use of
the 2U12 49TB Storage Shelf.
A software patch allows the installation of 2U12 49TB storage shelves to a
NetBackup 5230 Appliance running appliance version 2.7.3. The patch is available
from the following article.
https://www.veritas.com/support/en_US/article.000116670
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 82
About adding 2U12 storage shelves to an operational appliance

Hardware requirements
A NetBackup 5230 Appliance that does not have storage shelves needs additional
components to support the new storage shelves. The components in the NetBackup
Expansion Storage Kit must be installed into the appliance. The appliance must be
turned off during the installation.

Caution: Veritas service technicians must perform all tasks that involve the inside
of the appliance chassis. Veritas recommends that you schedule this activity during
low system activity.

The Expansion Storage Kit contains the following components.

■ Eight, 8Gb, Dual in-line memory modules (DIMMs)
■ One Maintenance Free super-cap Backup Module (MFBU) Kit
■ One external RAID controller PCIe card
The procedures in this appendix explain the following tasks.
■ Turning off the appliance and removing it from the rack
■ Installing the Expansion Storage Kit components into the appliance
■ Installing one or more storage shelves into a rack
■ Connecting the appliance to a storage shelf
■ Connecting the storage shelves to additional storage shelf
■ Connecting the storage shelf power cords
■ Turning on the hardware and verifying operation
These tasks must be performed in the order that is provided in this appendix.
Refer to the following sections for correct cable usage.
SAS2 and SAS3 cables
2U12 rear panel

SAS2 and SAS3 cables

The appliance, the 2U12 shelves, and the 3U16 shelves have various SAS ports.
■ The ports in the external RAID PCIe card in the NetBackup 5230 appliance
requires SAS2 compliant connectors.
■ A 2U12 shelf requires SAS3 compliant connectors.
■ A 3U16 shelf requires SAS2 compliant connectors.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 83
About adding 2U12 storage shelves to an operational appliance

SAS2-to-SAS3 cables have a SAS2 connector on one end and a SAS3 connector
on the other end. This arrangement enables a connection between the SAS2 ports
and the SAS3 ports.
Note the difference between the SAS2 and the SAS3 connectors.
■ SAS2 connectors have a long connector and a small blue tab. One horizontal
pin board resides inside the connector.

■ SAS3 connectors include a short connector and a long blue tab. Two horizontal
pin boards reside inside the connector.

2U12 rear panel

The rear panel of the 2U12 storage shelf includes one Power Cooling Modules
(PCMs) on each side. In the middle of the rear panel are two canisters. The top
and the bottom canisters connect to the appliance or to other storage shelves.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 84
About adding 2U12 storage shelves to an operational appliance

The ports in the top canister are labeled A, B, and C from left to right.
The ports in the bottom canister are labeled A, B, and C from right to left.

SAS3 cables attach to the ports in the top and the bottom canister.
The long blue tabs on the SAS3 connectors must point toward the center of the
shelf.

In the top canister the tab faces down, toward the bottom canister.
In the bottom canister the tab faces up, toward the top canister.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 85
Shutting down the appliance

Shutting down the appliance

This section describes how to perform a shutdown of the NetBackup 5230 Appliance.
The process is designed to ensure an orderly system shutdown so that data is
neither lost nor corrupted. Perform this procedure before you turn off the power
switches on the unit.

Caution: Never turn off the appliance by using the power button on the control
panel. Using the power button to turn off the appliance can cause data loss or
corruption.

To turn off the NetBackup 5230 appliance

1 Use PuTTY to start an SSH session to access the NetBackup Appliance Shell
Menu on the appliance.

Note: You can also access the NetBackup Appliance Shell Menu using a KVM
or laptop with a remote terminal emulator.

2 At the appropriate prompt, enter the host name or IP address of the appliance.
The command-line interface, NetBackup Appliance Shell Menu, is launched.
3 At the login prompt, type admin and press Enter.
4 At the Password prompt, type the password that is assigned to the administrator
for this application. The default password is P@ssw0rd. The Main_Menu prompt
appears.
5 At the Main_Menu prompt, type support and press Enter. The Support prompt
appears.
6 At the Support prompt, type shutdown and press Enter.
7 Wait for the appliance to turn off gracefully. (About five minutes.)
8 Turn off the switches on the power supplies.

Preparing the appliance to install the additional

hardware
Best practices recommend removing the appliance from the rack to access the
inside of the chassis. Alternatively you can pull out the appliance on its rails. Be
sure that the appliance and rack are stable.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 86
Preparing the appliance to install the additional hardware

To prepare the NetBackup 5230 appliance for the installation of the hardware
1 Verify that the appliance is turned off. Refer to this section as needed.
See “Shutting down the appliance” on page 85.
2 Slide the NetBackup 5230 appliance forward on the rails to the full extension.

Caution: The unit weighs up to 65 lbs (29.5 kg). Make sure that sliding it forward
does not destabilize the rack.

3 Use these steps if it is necessary to remove the appliance from the rack.
■ Label and disconnect all cables, including the power cords, from the rear
panel of the appliance.

Warning: If the cables are reconnected to the wrong ports, data can be
corrupted or lost when the appliance is turned on.

■ Loosen the two front screws that secure the appliance in the rack and
remove the appliance from the rack cabinet.
■ Place the unit on a grounded, ESD protective surface.

4 Do the following to remove the chassis cover:

■ Put on an ESD-compliant wrist strap or take other ESD-protective measures.
■ Remove the four screws (1) from the top of the chassis cover as shown in
the figure.

■ Press the blue thumb grips (2) to release the locks and slide the cover back
0.5 inches (1.27 cm).
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 87
Installing the additional memory

■ Lift the cover off the chassis and set it aside where it cannot be damaged.

Installing the additional memory

Base NetBackup 5230 appliances are equipped with 64GB of memory. When a
base unit is upgraded to use storage shelves, 64GB of additional memory must be
installed. Memory is included in the upgrade kit. Additional components are not
required to install additional storage shelves.
To install the memory
1 Remove the air duct as follows:

Note: The air duct is the plexiglass cover behind the fan bulkhead as shown
in the following figure. The air duct has two blue latches attached.

■ Locate the two, blue latches (A) that secure the back end of the air duct to
the chassis. Push the latches in to release the air duct.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 88
Installing the additional memory

■ Lift the back edge of the air duct to disengage the two tabs from the fan
bulkhead (B).

■ Set the air duct aside in a safe location.

2 Obtain the DIMMs from the Expansion Storage Kit.

 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 89
Installing the additional memory

3 Locate the DIMM sockets next to the CPUs on the mainboard inside the
appliance chassis.

A blank card is installed in each memory socket that is not currently used.
4 Install the new DIMM cards in slots A2, B2, C2, D2, E2, F2, G2, and H2 as
follows:
■ In each slot that requires new memory, remove the blank DIMM card. Open
the retaining clips at each end of the socket and remove the blank card.
(A)
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 90
Installing the additional Maintenance Free Backup Unit (MFBU)

■ Grasp an expansion DIMM card by the edges and remove it from the
anti-static package. Do not touch the components or gold fingers on the
card.
■ Position the DIMM card over a socket. Align the notch on the bottom edge
of the DIMM card with the key in the DIMM socket. (B)
■ Push the card straight down (C).
■ Slide the side retaining clips towards the card (D).
■ Verify that the retaining clips are inserted properly (E).

Installing the additional Maintenance Free Backup

Unit (MFBU)
To install the MFBU
1 Put on an ESD-compliant wrist strap or take other ESD-protective measures.
2 Remove the following components from the Expansion Storage Kit.
■ MFBU (battery)
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 91
Installing the additional Maintenance Free Backup Unit (MFBU)

■ MFBU case

■ MFBU cable

3 Insert the MFBU into the case. Do not damage or twist the wires that are
attached to the MFBU.

4 View the appliance from the front left side.

5 Locate the fan on the left side of the chassis.
6 Remove the air baffle that is located near the fans as needed.
7 Remove the fan on the far left.
8 Attach the MFBU cable to the MFBU. The other end of the cable attaches to
the external RAID card when it is installed.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 92
Installing the additional Maintenance Free Backup Unit (MFBU)

9 Position the MFBU against the chassis side wall (1) and through the opening
in the fan bulk-head (2).

10 Align the tabs on the MFBU case with the mounting holes in the chassis.

11 Slide the MFBU case towards the front of the appliance until the tabs engage
with the mounting holes.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 93
Installing the external RAID controller card

12 Route the MFBU cable along the side of the chassis towards the rear of the
appliance.

13 Proceed to the next section to install the external RAID PCIe card and to
connect it to the MFBU cable.
See “Installing the external RAID controller card” on page 93.

Installing the external RAID controller card

This section describes how to install the external RAID controller card.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 94
Installing the external RAID controller card

To install the RAID controller card

1 Put on an ESD wrist strap or take other ESD precautions.
2 Locate PCIe riser assembly R2 and slot 1. Riser 2 is located next to the power
supply.

3 Remove the PCIe riser assembly as follows.

■ Disengage the two hooks (1) from the chassis slots (2) that secure the riser
2 assembly to the chassis.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 95
Installing the external RAID controller card

■ Grasp the riser assembly with both hands. With firm even pressure lift it
out of the connector on the mainboard.

■ Slot 1 is on the bottom of the riser. Remove the screw that secures slot 1
to the riser assembly.
■ Remove the metal cover plate from slot 1.

4 Remove the RAID controller card from the Expansion Storage Kit.
5 Align the edge connector on the card with the bottom PCIe-card socket (or slot
1). The edge connector is keyed to install one way only.

6 Firmly and evenly insert the card in the socket.

7 Use the screw you removed earlier to secure the RAID controller card in the
PCIe riser assembly.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 96
Installing the external RAID controller card

8 Connect the cable on the MFBU to the separate cable from the kit.

9 Connect the MFBU cable to the rear of the RAID controller card.

10 Reinstall the riser into the chassis.

 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 97
Installing the external RAID controller card

■ Insert the hooks on the riser (1) into the slots on the chassis (2).
■ Firmly push down on edges of the assembly to engage the mainboard
connector with the riser.

11 Replace the air duct as follows:

 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 98
Installing the external RAID controller card

■ Align the two latches at the back of the air duct (A) behind the fans. Press
the latches in to secure them in the tabs.
■ Lower the front edge of the air duct to engage the two side tabs (B).

12 Replace the chassis cover as follows.

■ Align the cover with the edge along the top of the chassis.
■ Place the cover on the chassis so that there is about 1.5 inches of overhang.
■ Use the blue tabs (1) to slide the cover forward until the cover slides into
place.
■ Insert the four screws and secure.

13 Reinstall the appliance into the rack as needed.

■ Toward the rear of the chassis, locate the levers in the extensions on both
sides of the appliance.
■ Push up and hold the levers to release the extension locking mechanism.
■ Slide the appliance into the rack. Do not force the appliance into the rack.
■ If you disconnected the data cables, reconnect them according to the labels
you placed on them earlier.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 99
Installing 2U12 storage shelves into the rack

Installing 2U12 storage shelves into the rack

Warning: Inappropriate handling of NetBackup components can result in serious
injury, equipment damage, or both. Use appropriate practices, techniques, and
tools when handling these components. The heaviest devices in any equipment
rack should be installed in the bottom of the rack. If heavy devices are installed at
the top of the rack, the rack may tip over. Injury to personnel and damage to
equipment is very possible. The storage shelf is heavier than the appliance.
Therefore, you must install the storage shelf in the bottom of the rack. Install the
appliance higher in the rack than the storage shelves.

Be sure to install all 2U12 shelves after 3U16 are installed closest to the appliance.

Storage shelf weight and dimensions

■ Weight: 28 kg (62 lbs)
■ Height: 8.89 cm (3.5") (approximately 2U)
■ Width: 48.3 cm (19")
■ Depth: 63.0 cm (24.8")
There must be a minimum depth of 76 cm (30 in.) between the front of the rack and
the rear of the rack. Veritas recommends that two people install the rails; one person
at the back of the rack and one at the front. Veritas also recommends that two
people lift and place the storage shelf into the mounted rails.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 100
Installing 2U12 storage shelves into the rack

To install storage shelf rails

1 Identify the front and the rear of each rail. The following illustration shows the
front of the left-hand and the right-hand rails. Red arrows show the pins that
fit into the rack.

2 Align the rails with the rack holes. Be sure to use the same holes on each side
of the rack.
3 Place the left rail inside the rack. Extend the front and back of the rail to fit into
the rack.

4 Secure the front pins (1) and the rear pins (3).
5 Insert the screw (2) in the front of the rail. Do not over-tighten the screws.
6 Repeat for the right rail.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 101
Connecting the 2U12 shelves to an appliance or other storage shelves

7 Install the storage shelf from the front of the rack.

8 Use two people to lift the shelf.
9 Slide the rear of the shelf into the front of the rails. Be sure that the shelf is
straight and even inside the rack. Do not force the shelf to fit.
10 Carefully push the shelf towards the rear of the rails.
11 Remove the cap from the left and the right sides of the front of the shelf, if they
are attached.

12 Insert one screw into the front of the rack, on both sides of the shelf.
13 Replace the end caps or attach the bezel to the front of the shelf.

Connecting the 2U12 shelves to an appliance or

other storage shelves
You can connect 2U12 shelves to an operational appliance or to existing 2U12 or
3U16 shelves. Use the details in the following topics.
Connecting a 2U12 shelf to an appliance that does not have any shelves
Connecting 2U12 shelves to an existing 2U12 shelf
Connecting 2U12 shelves to one existing 3U16 shelf
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 102
Connecting the 2U12 shelves to an appliance or other storage shelves

Connecting 2U12 shelves to two existing 3U16 shelves

Connecting one 2U12 shelf to three existing 3U16 shelves
Be sure to follow supported configurations.
■ You can install up to four storage shelves with one NetBackup 5230 Appliance.
■ Any 3U16 storage shelves must be installed in front of any 2U12 shelves.
■ Cable connections follow standard daisy chain protocols.

Connecting a 2U12 shelf to an appliance that does not

have any shelves
This section describes how to connect the SAS2-SAS3 cables between the
NetBackup 5230 appliance and the one 2U12 storage shelf.
To connect a single 3U16 storage shelf to an appliance
1 Obtain the two SAS2-SAS3 cables that ship with the 2U12 storage shelf.
2 Locate the RAID controller in slot 1 of the appliance. The controller has two
SAS2 ports.

3 Connect the SAS2 end of one cable to the left port in the RAID controller.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 103
Connecting the 2U12 shelves to an appliance or other storage shelves

4 Connect the SAS3 end of the same cable to port A in the top canister of the
2U12 storage shelf. Port A is the leftmost port on the top canister.

SAS2-SAS3 cable

5 Connect the SAS2 end of the second cable to the right port in the RAID
controller.
6 Connect the SAS3 end of the same cable to port A in the bottom canister of
the 2U12 storage shelf. Port A is the rightmost port on the bottom canister.

SAS2-SAS3 cable
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 104
Connecting the 2U12 shelves to an appliance or other storage shelves

Connecting 2U12 shelves to an existing 2U12 shelf

To connect an existing 2U12 storage shelf to a new 2U12 storage shelf
1 Verify that you have a NetBackup 5230 appliance and a 2U12 storage shelf
with the correct cabling as shown.

SAS2-SAS3 cable

The SAS2 connectors attach to the appliance.

The SAS3 connectors attach to the storage shelf.
2 Verify that the SAS3 connectors in the storage shelf are inserted in port A in
the top and the bottom canister.
3 Obtain two SAS3 cables.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 105
Connecting the 2U12 shelves to an appliance or other storage shelves

4 In the existing shelf, connect port B in the top canister to port A in the top
canister of the new shelf.
In the existing shelf, connect port B in the bottom canister to port A in the bottom
canister of the new shelf.

SAS2-SAS3 cable

SAS3 cable
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 106
Connecting the 2U12 shelves to an appliance or other storage shelves

5 Use the same scenario to connect up to four 2U12 storage shelves with SAS3
cables, as shown.

SAS2-SAS3 cable
SAS3 cable
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 107
Connecting the 2U12 shelves to an appliance or other storage shelves

SAS2-SAS3 cable
SAS3 cable
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 108
Connecting the 2U12 shelves to an appliance or other storage shelves

Connecting 2U12 shelves to one existing 3U16 shelf

To connect an existing 3U16 storage shelf to a new 2U12 storage shelf
1 Verify that you have a NetBackup 5230 appliance and a 3U16 storage shelf
with the correct cabling as shown.

SAS2 cable

SAS2 connectors attach the appliance to the 3U16 storage shelf.

2 Obtain two SAS2-SAS3 cables.
3 Identify the SAS_OUT ports on each I/O module in the 3U16 storage shelf. A
diamond shape identifies the SAS_OUT ports.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 109
Connecting the 2U12 shelves to an appliance or other storage shelves

4 Connect the SAS2 connectors on the SAS2-SAS3 cables to the SAS_OUT

ports on the 3U16 storage shelf.

SAS2 cable
SAS2-SAS3 cable

5 Identify port A in the top and the bottom canister of the 2U12 storage shelf.
Note that the port labels A, B, and C are reversed in the two canisters.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 110
Connecting the 2U12 shelves to an appliance or other storage shelves

6 Connect the SAS3 connectors of the SAS2-SAS3 cables to port A in the top
and the bottom canister of the 2U12 storage shelf.

SAS2 cable
SAS2-SAS3 cable

You can add two additional 2U12 storage shelves to this configuration. You
cannot have more than four storage shelves of any type attached to the
appliance.
7 Obtain two SAS3 cables.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 111
Connecting the 2U12 shelves to an appliance or other storage shelves

8 From the first 2U12 shelf, connect port B in the top canister to port A in the top
canister of the new shelf.
From the first 2U12 shelf, connect port B in the bottom canister to port A in the
bottom canister of the new shelf.

SAS2 cable
SAS2-SAS3 cable
SAS3 cable
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 112
Connecting the 2U12 shelves to an appliance or other storage shelves

9 Use the same cabling scenario to add a third 2U12 shelf.

SAS2 cable
SAS2-SAS3 cable
SAS3 cable
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 113
Connecting the 2U12 shelves to an appliance or other storage shelves

Connecting 2U12 shelves to two existing 3U16 shelves

To connect two existing 3U16 storage shelves to new 2U12 storage shelves
1 Verify that you have a NetBackup 5230 appliance and two 3U16 storage shelves
with the correct cabling as shown.

SAS2 cable

SAS2 connectors connect the appliance and the 3U16 storage shelves.
2 Obtain two SAS2-SAS3 cables.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 114
Connecting the 2U12 shelves to an appliance or other storage shelves

3 Identify the SAS_OUT ports on each I/O module in the 3U16 storage shelf. A
diamond shape identifies the SAS_OUT ports.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 115
Connecting the 2U12 shelves to an appliance or other storage shelves

4 Connect the SAS2 connectors on the SAS2-SAS3 cables to the SAS_OUT

ports on the 3U16 storage shelf.

SAS2 cable
SAS2-SAS3 cable
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 116
Connecting the 2U12 shelves to an appliance or other storage shelves

5 Identify port A in the top and the bottom canister of the 2U12 storage shelf.
Note that the port labels A, B, and C are reversed in the two canisters.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 117
Connecting the 2U12 shelves to an appliance or other storage shelves

6 Connect the SAS3 connectors of the SAS2-SAS3 cables to port A in the top
and the bottom canister of the 2U12 storage shelf.

SAS2 cable
SAS2-SAS3 cable
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 118
Connecting the 2U12 shelves to an appliance or other storage shelves

7 Ensure that the long blue tabs on the SAS3 connectors point toward the center
of the 2U12 shelf.

8 If you plan to connect a second 2U12 shelf, obtain two SAS3 cables.
■ In the first 2U12 shelf, connect port B in the top canister to port A in the top
canister of the new 2U12 shelf.
■ In the first 2U12 shelf, connect port B in the bottom canister to port A in the
bottom canister of the new 2U12 shelf.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 119
Connecting the 2U12 shelves to an appliance or other storage shelves

SAS2 cable
SAS2-SAS3 cable
SAS3 cable
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 120
Connecting the 2U12 shelves to an appliance or other storage shelves

Connecting one 2U12 shelf to three existing 3U16 shelves

A NetBackup 5230 Appliance that already has three storage shelves only supports
one additional storage shelf. The following diagram shows one 2U12 shelf and
three 3U16 shelves.

SAS2 to SAS2 cables

SAS2 to SAS3 cables
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 121
Connecting the 2U12 storage shelf and appliance power cords

Connecting the 2U12 storage shelf and appliance

power cords
Each appliance and each storage shelf contain two AC power supplies. To ensure
power redundancy, connect the power supplies on each component to separate
AC power sources.

Caution: Do not turn on the power to any components while connecting the power
cords. The components must be turned on in a specific sequence to ensure correct
communication.

To connect the power cables

1 Verify that the AC power supply input for the appliance and for the storage
shelf is within one of these ranges.
■ 100 - 127 VAC at 50/60 Hz
■ 200 - 240 VAC at 50/60 Hz

2 For each shelf, obtain two power cords that are appropriate for your region and
equipment.
3 Locate the power sockets in the shelf.

4 Connect one cable between each socket and a socket on the Power Distribution
Unit (PDU) for your rack.

Note: The following steps apply if you removed the appliance from the rack to
install additional components.

5 Obtain two power cords for your appliance.

 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 122
Turning on the hardware and verifying operation

6 Locate the power sockets in the appliance.

7 Connect one cable between each socket and a socket on the Power Distribution
Unit (PDU) for your rack.

Turning on the hardware and verifying operation

If you have turned off your appliance you must wait to turn it on again. The appliance
and the attached storage shelves must be turned on in a specific order. If the
hardware is not turned on correctly the appliance RAID controller may not recognize
some storage units.
If you have turned off your appliance you can begin turning on storage shelves.
Use the following procedure to turn on the storage shelves in the required order.
To turn on the 2U12 storage shelves
1 Start with the storage shelf that is farthest in distance from the appliance.
2 Flip on the power switches on each power supply on the rear of the storage
shelf.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 123
Turning on the hardware and verifying operation

3 Verify that the power LED on each power module is green.

The LED icons are explained in the following table.

LED Description

Green = power cooling module ok

Amber = AC power fault

Amber = Fan fault

Amber = DC power fault

The following table provides LED status details about the fans, AC and DC
power, and the power cooling modules (PCMs).
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 124
Turning on the hardware and verifying operation

Status PCM Ok Fan fault AC power DC power

(Green) (Amber) fault fault
(Amber) (Amber)

No AC power in either Off Off Off Off

PCM

No AC power in a Off Off On On

specific PCM

AC power present in a On Off Off Off

PCM

PCM fan out of On Off Off On

tolerance

PCM fault (over temp., Off On Off Off

over voltage, over
current)

Standby mode Flashing Off Off Off

PC firmware download Off Flashing Flashing Flashing

 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 125
Turning on the hardware and verifying operation

4 Locate the LEDs on each I/O module canister.

The LED in the red area with the white X-mark is amber when there is a fault
in the I/O module canister.
The LED in the ID area is blue when each module is identified.
The LED in the green area with a white checkmark is green when functions
are normal.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 126
Turning on the hardware and verifying operation

5 Locate the SAS port LEDs.

Note: The illustration shows the LEDs for port B in the top I/O module. The
LEDs for all six ports are the same.

The Fault LED is the LED that is farthest from the SAS port.
The Activity LED is the LED that is closest to the SAS port.
The following table describes the SAS port LEDs.
Note that the combination of both LEDs provides the status.

Status Activity (green) LED Fault (amber) LED

No cable present Off Off

Cable present, no activity On Off

Cable present, all links Blinking if one or more disk Off

active drives are active.

Critical fault Off On

Non-critical fault Blinking if one or more disk Blinking at a rate of one

drives are active. second on, and one second
off.

6 Move to the front of the storage shelf.

 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 127
Turning on the hardware and verifying operation

7 Identify the control panel LEDs and components.

The following table describes the control panel functions.

Number Item Description

1 Input switch The Input switch enables you to set the

Unit Identification display.

2 Power on/standby LED The Power On/Standby LED shows

(Green or Amber) Amber when only standby power is
available. Otherwise, the LED shows
Green when system power is available.

3 Module Fault LED (Power The Module Fault LED illuminates when
Cooling Module, cooling, there is a system hardware fault. The
I/O module status) (Red) fault may be associated with a fault on a
Power Cooling Module (PCM) or on an
I/O module.

4 Logical status LED The Logical Status LED shows a change

(Amber) of status or a fault. Typically these
changes of status or faults are associated
with the shelf's disk drives. However, the
Logical Status LED can also indicate an
issue with an internal RAID controller or
external RAID controller, or with a host
bus adapter.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 128
Turning on the hardware and verifying operation

Number Item Description

5 Unit Identification Display The Unit Identification Display is a dual

digit display that provides information
about the storage shelf. Its primary
function is to assist in the configuration
of multiple storage shelves.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 129
Turning on the hardware and verifying operation

8 Verify that the Power on/Standby LED is green.

If the Power LED or the other two LEDs are amber, escalate the issue.
The default Unit ID display is 88. You are not required to change this number.
The following table provides details of the control panel LEDs.

System Module fault Logical fault Associated Status

power (Amber) (Amber) LEDs and
(Green or alarms
Amber)

On (Amber) Off Off None Standby power

present, the
overall power
failed, or is
turned off

On (Green) On (Amber) N/A Single beep, Control panel

then double power is on, in
beep test state (5
seconds)

On (Green) Off Off None Power is on, all

functions are
good

On (Green) On (Amber) N/A Power Cooling Any PCM fault,

Module (PCM) fan fault, or an
fault LEDs over or under
temperature
Fan fault LEDs
issue

On (Green) On (Amber) N/A I/O module LED Any I/O module

fault

On (Green) On (Amber) N/A None Enclosure

logical fault

On (Green) Flashing N/A Module fault Unknown I/O

LED located on module type
an I/O module installed

(Invalid or
mixed)
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 130
Turning on the hardware and verifying operation

System Module fault Logical fault Associated Status

power (Amber) (Amber) LEDs and
(Green or alarms
Amber)

On (Green) Flashing N/A Array is in a Drive failure has

failed or occurred to
degraded state cause loss of
availability or
redundancy

On (Green) N/A On Array is in a Drive failure has

failed or occurred, to
degraded state cause loss of
availability or
redundancy

On (Green) N/A Flashing Arrays are in an Array operating

impacted state background
function

On Flashing N/A State Event Enclosure ID

System (SES) setting is
state S1 different from
"start of day"
setting
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 131
Turning on the hardware and verifying operation

9 Observe the LEDs on each disk drive carrier.

The following table describes the disk drive carrier LEDs. Note that the
combination of both LEDs provides the status.

Status Activity (green) LED Fault (amber) LED

No disk drive installed. Off Off

Drives are installed, turned Blinks during I/O activity Off

on, and operational. and during startup.

Device identity. On Blinks at a rate of one

second on and one second
off.

Drive slot fault. Off On

Drive fault. Power control On On

circuit fault.

Possible drive fault. On Blinks at a rate of one

second on and one second
off.

10 Repeat these steps for each storage shelf. Let each shelf initialize before you
turn on the next shelf. Initialization should take 2 minutes to 3 minutes.
11 When all of the storage shelves are operational, turn on the appliance if needed.
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 132
Turning on the hardware and verifying operation

To turn on the appliance

1 Connect both AC power connectors on the rear panel of the appliance to two
main AC power supply outlets.
2 Turn on the appliance, using the power button which is located on the right
side of the front panel.

3 Determine if the appliance is running properly.

■ Observe the Status LED (1), and Activity (2) LED on the installed disk drives
on the front panel.

The Status LED (1) should not be lit. The following indications are possible:
■ A solid, amber, LED indicates a disk fault.
■ A blinking, amber, LED indicates that a RAID rebuild is in progress.
The Activity LED (2) indicates the following:
■ The LED is not lit when the disk has spun down, although power is on.
■ The LED is solid green when there is no disk activity, although power
is on.
■ The LED blinks green when the disk spins up.
■ The LED blinks green occasionally when commands are processed.

■ Review all LEDs on the front control panel.

 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 133
Turning on the hardware and verifying operation

Number LED description

1 AC power button with integrated LED

2 Hard drive activity

3 ID button with integrated LED

4 Cold reset button (instantly restarts the appliance)

5 NIC4/eth3 activity

6 NIC3/eth2 activity

7 NMI button

(This button triggers a non-maskable interrupt. All server

data is lost.)

8 NIC1/eth0 activity

9 NIC2/eth1 activity
 Adding 2U12 storage shelves to an operational NetBackup 5230 Appliance 134
Turning on the hardware and verifying operation

Number LED description

10 Status

4 Observe the power supply module LEDs on the rear panel. Each module has
one LED.
 Appendix C
Adding new disk space to
the appliance configuration
This appendix includes the following topics:

■ Adding the disk space of additional storage shelves from the NetBackup
Appliance Web Console

■ Adding the disk space of additional storage shelves from the NetBackup
Appliance Shell Menu

Adding the disk space of additional storage

shelves from the NetBackup Appliance Web
Console
The following procedure describes how to add new storage shelf disk space to a
NetBackup appliance using the NetBackup Appliance Web Console.
To add new storage shelf disk space to a NetBackup appliance using the
NetBackup Appliance Web Console
1 Launch the NetBackup Appliance Web Console and verify that the new storage
devices appear on the Monitor > Hardware page. If the new storage devices
do not appear, check the cable connections and make sure that the power is
on.
2 Click Manage > Storage.
3 Select the Disks tab.
4 Click the Click here to scan for new disks option.
5 In the Do you want to scan for new disk? dialog box, click OK to start the
scan.
 Adding new disk space to the appliance configuration 136
Adding the disk space of additional storage shelves from the NetBackup Appliance Shell Menu

6 When the scan is complete, click OK to refresh the Disk tab.

In the Disk column, a new ID should appear for the new storage shelf units.
The new entries should have the following attributes:
■ Type = Expansion.
■ Status = New Available

7 In the Status column, next to New Available, click Add to activate the storage
in the RAID.
8 In the Confirmation dialog box, click Yes to start a scan.
When the process completes, the following message should appear:
Storage operation completed. Succeeded.
9 Click OK to refresh the system.
After the system refreshes, the Disks tab should show the following attributes
for the new storage shelf units:
■ Type = Expansion
■ Status = In Use
■ Unallocated = n TB
Where n is the usable volume or disk space available in the new storage
shelf.

Adding the disk space of additional storage

shelves from the NetBackup Appliance Shell Menu
The following procedure describes how to add new storage shelf disk space to a
NetBackup appliance using the NetBackup Appliance Shell Menu.
To add new storage shelf disk space to a NetBackup appliance using the
NetBackup Appliance Shell Menu
1 Use PuTTY to start an SSH session to access the NetBackup Appliance Shell
Menu.

Note: You can also connect a laptop, keyboard and monitor, or KVM to the
appliance to access the NetBackup Appliance Shell Menu.

2 Log on to the NetBackup Appliance Shell Menu. The Main_Menu prompt

appears.
 Adding new disk space to the appliance configuration 137
Adding the disk space of additional storage shelves from the NetBackup Appliance Shell Menu

3 Go to the Monitor view as follows:

Type Monitor and press Enter.
4 Type Hardware ShowHealth and press Enter. Verify that the new storage
devices appear. If the new storage devices do not appear, check the cable
connections and make sure that the power is on.
5 At the prompt, type return to return to the Main menu.
6 Perform a scan as follows:
■ At the Main_Menu prompt, enter Manage and press Enter.
■ Enter Storage and press Enter.
■ Enter Scan and press Enter.
The scan takes a couple of minutes to complete.
7 Navigate to the Storage view.
From the Storage menu, enter Add and press Enter. It displays the disks that
are in a New Available state and can be added. Copy a disk ID that is
displayed.
8 At the prompt, enter add < disk ID > and press Enter. < disk ID > is the disk
ID that you copied. Repeat step 7 and 8 to add each disk ID that is displayed.
9 View the available storage space as follows:
■ Navigate to the Storage menu.
■ At the prompt, enter Show Disk and press Enter. The status of the newly
added disks is displayed as In Use and space in the Unallocated column
is the disk space available for the new disk.
 Index

Symbols air duct

2U12 storage shelf appliance
adding to an operational NetBackup 5230 removing 52, 87
appliance 81 replacing 61, 97
configurations 81 air flow 16
connections 101 appliance
connector tab orientation 84 air duct
front panel 10 removing 52, 87
hardware requirements 82 replacing 61, 97
LEDs connecting to a 3U16 storage shelf 29
disk drive carriers 131 dimensions 14
I/O modules 125 DIMM
power modules 123 installing 52, 87
SAS ports 126 location 52, 89
system power 127 front panel 8
rear panel 11, 83 grounding studs 9
SAS3 ports 84 memory
software requirements 81 installing 52
total quantity 81 MFBU
3U16 storage shelf installing 55
adding to an operational NetBackup 5230 network ports 28
appliance 49 process flow 13
configurations 49 RAID controller card
connecting to the appliance 29 installing 93
dimensions 14 rear panel 9, 28
front panel 10 remote management port IP address 43
hardware requirements 49 removing the cover 51
installing into a rack 23 replacing the cover 62
LEDs serial number 9
I/O modules 75 shutdown 50, 85
power 75 weight 51
system 76
rack rails 21 C
rear panel 10, 29 cable diagrams
removing the protective film 17 appliance and 2U12 storage shelves 105
serial number 18 connecting 2U12 storage shelves and 3U16
storage shelves 108
A cables
add disk space of additional storage shelf connecting a NetBackup 5230 Appliance and a
from NetBackup Appliance Shell Menu 136 3U16 storage shelf 29
from NetBackup Appliance Web Console 135 connecting SAS2 29
 Index 139

cables (continued) M
fiber 33 MFBU
network 28 case 91
power 34 installing 55, 90
SAS2 82 location 92
SAS2-SAS3 82
SAS3 82
SFP transceivers 33
P
VGA 28 ports
configure 2U12 storage shelf rear panel 84
IPMI 42 appliance 28
power supplies 15
protective film, removing from the 3U16 storage
D shelf 17
dimensions
2U12 storage shelf 99
3U16 storage shelf 14, 64
R
appliance 14 rack rails
DIMM 2U12 storage shelf 99
blank card 52 3U16 storage shelf 21
installing 52, 87 appliance 23
location 89 rear panel
documentation 11 2U12 storage shelf 11
3U16 storage shelf 10
appliance 9
E
expansion storage kit
2U12 storage shelf 82
S
3U16 storage shelf 50 safety
electrical 16
heavy equipment 26
F power cables 35
front panel serial number
2U12 storage shelf 10 3U16 storage shelf 18
3U16 storage shelf 10 SFP+
appliance 8 connecting to fiber cables 33
shutdown
H appliance 50, 85
hardware preparation small form-factor pluggable (SFP+) transceivers 33
check packages 16
rack preparation 14 T
tools 12 turning on hardware
heat dissipation 16 2U12 storage shelf switches 122
3U16 storage shelf switches 74
I appliance 77, 132
IP address
remote management port 43 V
IPMI configuration 42 validation
prerequisites 19 3U16 storage shelf 36
appliance 40
 Index 140

validation (continued)
appliance hardware checks 35

W
weight
2U12 storage shelf 99
3U16 storage shelf 64
appliance 51