1-Jake's communication teacher had just assigned groups for a problem-solving discussion
project. After briefly introducing themselves, Jake's group quickly began talking over the topic
they would select. Charise suggested, "Let's discuss alcohol abuse on campus; there's lots of
information available, and we all know someone it applies to." Jeremy piped in, "Yes, let's do it.
Why waste time haggling over topics? Let's just get on with it." Jake replied, "Why don't we hold
off deciding until we think of some additional topics. That way, we'll have several to choose from
and we can compare." Which function is Jake suggesting for his group?
Suggest options.
2-After Jennifer's group in her communication class had met twice, they finally began to get serious
about selecting a topic for their project. Several of the group members wanted to do a project
concerning the parking situation on campus, because they thought it would be easy to understand.
Tyler, a member of student government, wanted to do a project on the use of student fees, because
he had worked on that already and had a lot of information. Each person in the group had a favorite
topic, and no one wanted to consider the other topics. Most of the discussion revolved around trying
to persuade the others to choose a given topic. Which phase is this group experiencing?
Conflict
3-George, Paul, and Sue tend to sit together at meetings and like telling stories to each other, sharing
private jokes, and sometimes talking about other group members. Within the larger group, the trio
would be known as a
Clique
4-Ian, Mike, and Paul are assigned to work in a group. Ian is from England, Mike is from the United
States, and Paul is from Australia. How will the group use assumptions noted in your book?
They will likely employ the assumptions of individualistic cultural groups
5-A collectivistic assumption is that
The individual should work primarily for the group
6-A vigilant thinker is focused on the _____ of problem solving.
Process
7-Samir notices Anna in his public speaking class and asks a mutual friend about her. This example would
characterize which stage in relational escalation?
Pre-interaction awareness stage
8-Vlad is the leader of a group; he receives most of the messages from the group members, and he
provides most of the information the group members receive. This is an example of a(n) _____ network.
Wheel
9-jennifer’s project group in her communication class selected the topic of improving services for non-
traditional students on campus. each member in the group has volunteered to talk to a different
member of the university staff, and several members has volunteered to search the internet for what
other schools might be doing. ricardo had volunteered to be moderator and was efficient at running the
group meetings. on their fifth meeting, members of the group shared information they had gathered.
what phase is this group experiencing?
Emergence
10-Mauri was working with a very diverse group at her new job. As they tried to identify and define their
goal, tempers flared and emotions were tense. What is recommended to manage this conflict?
Taking a break
11-Groups that are organized around the action steps needed to achieve their goals are _____.
results driven
12-The functional approach to group communication _____.
attempts to describe types of behaviors that lead to better quality solutions
13-Karla says, "I'm listening," while staring intently at her computer screen rather than looking at the
client in her office. What function is Karla's nonverbal communication serving?
To contradict
14-When a group becomes familiar with its members and the group task, this is known as the _____
phase of group development.
Orientation
15-Joshua called his uncle to get instructions for driving to the airport. It was important to him to know
which highways to take, which terminal to go to, and where to park. Joshua's listening goal was to _____.
Learn
16-According to your book, the delivery style that is appropriate to most circumstances is _____
speaking.
Extemporaneous
17-Albert spoke about how the temperature of the globe was increasing and offered possible ways to
correct global warming. What organizational pattern did Albert use?
Problem-solution
18-Reverend Jesse Jackson says, "We must relate instead of debate; we must inspire instead of retire;
and we must repair instead of despair." Rev. Jackson is using all of the following stylistic devises EXCEPT
_____.
Simile
19-Tomas was asked to speak to his local Rotary Club. From what he could learn about the club, the
membership was made up of professionals who attended on their lunch hour between other business
appointments. When Tomas went to speak, he wore his favorite sweater and some jeans. What advice
does your book offer when deciding if this was appropriate?
Your dress should conform to the audience's expectations for the occasion.
20-Shawna planned to demonstrate the two-step for one of her informative speeches and needed a
partner to make the demonstration successful. Which important guideline should she consider when
using people as visual aids?
If she wants to use a partner, she should rehearse with her partner ahead of time.
21-Howard taped pictures of rainbows all around the room as visual aids for his speech. He never
referred to the pictures but simply created an atmosphere for his presentation. Was this an effective use
of visual aids, according to textbook guidelines?
No; because you should explain your visual aids, not just show them.
22-Nicole was planning a speech advocating the position that all students be required to take two years
of a foreign language prior to graduation. She was fairly certain that most of the people in her class were
against her position. She felt that the strongest argument she had for this audience was the value of this
skill when seeking employment. She decided to present that argument as her first main point. What
principle is Nicole using?
Primacy
23-A few minutes remain in the class period. The teacher assigns a student to stand before the class and
give a brief speech on effective study habits. What method of delivery is utilized in this situation?
impromptu speaking
24-In her speech on gardening, Elvira noted that she planted similar vegetables together, based on the
idea that "foods that grow together go together." By focusing on where she planted each vegetable,
Elvira used which organizational strategy?
Spatial
25-Maxine develops a speech in which her main ideas include the following: I. Fuel emissions from cars
result in pollution. II. Driving alternative fuel vehicles will help decrease the pollution. What type of
organizational pattern is Maxine using
problem-solution
26-J.P. wants to develop a presentation about the five bases of interpersonal power (legitimate, reward,
coercive, expert, and referent). His topic would be best suited for what type of organizational pattern?
Topical
27-In a persuasive speech on lowering tuition, Alvaro wanted to discuss the various sources for the
university's operation budget such as tuition, state aid, federal aid, private donations, and endowments.
In order to present the information as a percentage of overall income, which of the following visual aids
should he choose?
pie graph
28-Prior to class, Ralitza received a phone message alerting her to call home immediately. As a result of
receiving this message, Ralitza is unable to focus on the class discussion. Which component of the
communication process does this describe?
Noise
29-Janine organized her three statistics on organ transplants according to their significance. She saved
her "clincher" point about how easy it is to indicate your willingness to donate by signing the back of
your driver's license for the last point before her conclusion. What organizational principle did Janine
demonstrate in this speech?
Recency
30- La Verne makes the claim in her persuasive speech that unregulated cars in major urban areas
contribute to the depletion of the ozone layer, and depletion of the ozone layer contributes to global
warming. Which type of organizational pattern is reflected in this example?
cause-effect
31- Stephen was planning a speech on the environmental impact of the eruption of Mt. St. Helens. He
planned to organize his speech by starting at the area immediately around the cone, move to a
discussion of the areas directly east of the mountain, then move counterclockwise to the north and west
of the mountain. What type of organizational pattern was he using?
Spatial
32- Which of the following suggestions are made for using manuscript speeches?
Use manuscript speaking when you have to speak on a sensitive, critical, or controversial issue.
33-Dallas has begun her main points with some that are very easy-to-understand and has then moved to
concepts that are more difficult to understand. She has used which organizational style
Complexity
34-Which method of delivery has a speaker delivering his or her speech from a word-for-word written
text?
Manuscript speaking
