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Syllabus Term 1

This document outlines an operations management course for an executive MBA program. The course is designed to provide students with foundational knowledge of key operations management areas and how they relate to corporate strategy and value creation. It will cover topics such as process design, capacity planning, location and layout decisions, aggregate production planning, inventory management, and quality management. Students will learn about operations strategies and how to analyze and solve business problems in complex situations. The course will utilize lectures, cases, discussions, presentations and exercises to develop students' problem-solving and analytical skills. It aims to help students understand operational excellence and supply chain management.

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Cmde Aseem Anand
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29 views

Syllabus Term 1

This document outlines an operations management course for an executive MBA program. The course is designed to provide students with foundational knowledge of key operations management areas and how they relate to corporate strategy and value creation. It will cover topics such as process design, capacity planning, location and layout decisions, aggregate production planning, inventory management, and quality management. Students will learn about operations strategies and how to analyze and solve business problems in complex situations. The course will utilize lectures, cases, discussions, presentations and exercises to develop students' problem-solving and analytical skills. It aims to help students understand operational excellence and supply chain management.

Uploaded by

Cmde Aseem Anand
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Indian Institute of Foreign Trade, Delhi

Executive Programme in Business Management (DGR)


Operations Management
Course Co-coordinator: Dr. Rajesh Sikka

Term: I Credits:2

Course Introduction

This is course designed for Executive Programme in Business Management for the officers of Armed
Forces for understanding design, operations and coordination functions in manufacturing and service
organizations. Operations Management deals with creation of value to the customer directly or supports
the value creation from the perspectives of corporate strategy. It encapsulates designing, developing,
planning, managing and changing business processes that transform the inputs to the desired output. The
course has a focus:

Ø To facilitate basic foundation in operations management areas

Ø To understand long term concepts related to Conversion Process, Design of product and services,
Capacity, Location and Layout decisions, Process/Technology selection.

Ø To understand short/medium-range decisions in operations (Operations Planning/Scheduling, Quality


Management, Value Management, Maintenance Management.)

Ø To gain knowledge in the field of operational excellence and leading to supply chain function.

Course Objectives

Ø To provide an integrative overview of Operations Management from an interdisciplinary perspective,


giving students a better appreciation on how operations management relates throughout the entire
business.

Ø To emphasize and bring out the strategic role of Operations Management (OM)

Ø To understand the issues involved in Strategic Choices, Processes, Quality and Capacity, Location &
Layout, Project Management, Information Technology, Inventory Management and Resource
Planning.

Ø To help the students understand Designing Value Chains, understand the broad concept of operational
excellence leading to supply chain.
1
Programme Learning Goals covered through this Course

LEARNING GOAL 2: Innovative Thinking in Complex Business Situations

LO 2.1: Able to apply knowledge of business management concepts to analyze business problems
critically and suggest innovative solutions

Pedagogy

The course will be based on lectures, cases, discussion, presentation and exercises. A problem-solving
analytical approach will be developed among the students throughout the course. Students would be
encouraged to work individually as well as in teams.

Students to come prepared to the class by going through each case (whenever assigned) and whole chapter,
as per the session plan, for discussion and participation in the class.

Linkages with Other Courses

This will build the basic foundation for taking next course of supply chain management as well as
specialized courses in operations management areas in due course like advanced supply chain
management.

Evaluation Components
Evaluation Criteria:
1. Quiz
2. Group Project/ Case Study

Text Book / Reference Text

Text Book-
1. Operations Management by Russell and Taylor, latest edition, Wiley

Other References:

1 Principles of Operation Management, Heizer & Render, Pearson Publication


2 Operations Management by Gaither and Frazier, Cengage Learning

2
3 Operation Management: Strategy & Analysis, Lee J. Krajewski & Larry P.Ritzman, Pearson
Education.
4 Cases/ articles: to be provided during the course.

Session Plan:

Session Topic and Sub topics Reading


(with brief description of what intends to be Reference/Cases
achieved)

1,2 Introduction to Operations Management


Operations Strategy
Chapter 1
• Achieving Competitive advantage through
operations
• Strategic OM Decisions
• Strategy Development and Implementation
• Global Operations Strategy options

3,4 Design issues for Process


• Process Analysis and Design
• Service Process Design Chapter 6
• Process and Capacity Planning
• Four Process Strategies
Process Focus
Repetitive Focus
Product Focus
Mass Customization Focus

5,6 Design issues for Product


• Design of products and services
• Goods and services Selection Chapter 4 and 5
• Generating New products and Product
development
• Documents for Production and services

7,8 Location and Layout Decisions


• Location & Layout Analysis
• Factors that affect Location Decisions
Methods of evaluating Location alternatives,
Services location strategy
• Product Oriented layout
Chapter 7
Process Oriented Layout
Fixed Position Layout

3
• Other layouts
9,10 • Aggregate Production and Services Planning
Aggregate Production Planning
• Nature of Aggregate Planning
• Aggregate Planning Strategies
Capacity Options
Demand Options
Mixing Options to develop a Plan Chapter 14

11 Inventory Management
• Inventory classification
ABC Classification system Chapter 13

• Inventory control under certainty


Basic EOQ model and the reorder point

Scheduling and Sequencing of Operations


• Scheduling Issues
Forward and Backward Scheduling
Scheduling Criteria
12 Gantt Charts Chapter 17
• Sequencing jobs
Priority Rules for Dispatching Jobs
Critical Ratio

13 Quality Management
• Continuous Improvement
• Six Sigma Chapter 2 and 3
• Benchmarking
• Tools of TQM
Statistical Process Control
• Control charts for variables
• Control charts for attributes

4
Any Other Detailed Instructions / Information (optional)
Group Project
The group project will be one of the most important learning tools of the course. Each group will comprise
of 4/6 students. This is a business situation based project, which requires analysis from operations
perspective and tangible recommendations. The groups are required to identify a company/sector as well
as the project. The deliverables of the project will be discussed in class.

Additional Readings/ Journals (optional)

Articles /research papers from IIFT library e-databases like Emerald Insight and Science Direct
can be referred to for advanced knowledge of concepts, frameworks and applications.

Assurance of Learning (AOL) – Evaluation of LG –2

LEARNING GOAL 2: Innovative Thinking in Complex Business Situations

LO 2.1: Able to apply knowledge of business management concepts to analyze business problems
critically and suggest innovative solutions

Evaluation measuring tool: Case study/Quiz/ Group Projects

***********************************************************************************

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