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GIP Guidelines for Audit and Metrics

Risk management planning involves identifying risks and developing responses. The Defect to Remark Ratio metric directly indicates the efficiency of the QA Test Team. The Process Tailoring Record is optional for small enhancement projects and maintenance projects. For the Defect to Remark Ratio metric, the number of defects (7) should be used. Creating and submitting the Project Closure Report and Project Case Study documents would have helped ensure proper preservation of knowledge from a completed project. Requirements development needs to be detailed with complete information on non-functional requirements to prevent issues like a website crashing with high user traffic.
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0% found this document useful (0 votes)
224 views5 pages

GIP Guidelines for Audit and Metrics

Risk management planning involves identifying risks and developing responses. The Defect to Remark Ratio metric directly indicates the efficiency of the QA Test Team. The Process Tailoring Record is optional for small enhancement projects and maintenance projects. For the Defect to Remark Ratio metric, the number of defects (7) should be used. Creating and submitting the Project Closure Report and Project Case Study documents would have helped ensure proper preservation of knowledge from a completed project. Requirements development needs to be detailed with complete information on non-functional requirements to prevent issues like a website crashing with high user traffic.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

1.

Risk management planning encompasses all of the following EXCEPT

Identifying risks and developing responses

2. Defect to Remark Ratio metric is a DIRECT indicator of

Efficiency of the QA Test Team

3. The Process Tailoring Record, an artifact of the Environment Discipline is optional for which type of
Project

a) Small Enhancement Project

b) Maintenance Project

c) Development Projects

d) SQA Projects

All client project require PTR

4. Surya reviewed the piece of code developed by Sujatha and reported the following in Chorus:

Enhancements - 3 Suggestions - 2

Defects - 7 Clarifications - 4

Which of the following numbers should be used for computing the defect metrics other than "Defect
to Remark Ratio"?

7 (only defects)

[Link] is the technical architect for developing a configuration management system. The system will
store identified CI and track their lifecycle. System features are heavily dependent on the state of the
CI at any point in time. What would BEST help Shyam in detailing the system design

State Chart Diagram

6. Sumathy is testing her unit. She is using her peer reviewed Developer Test Plan to check her
program. She finds that a critical test mentioned in her test case is not being met by her unit. She
fears this will involve a lot of rework and hence a delay in delivery. What Sumathy should FIRST do

Sumathy should subject her unit to another round of developer testing

7. While executing a project, a project manager identifies that some resources are not skilled enough.
He immediately raises a training request and addresses the issue before it is too late. Later on the
customer comes back complaining about the quality of deliverable, which was traced back to the team
member who was identified for skill training. What could have been done to avoid dissatisfaction to
the customer?

Performing skill assessment while initiating the project

8. One of the teams just finished a very challenging and unique project with high CDI. Unfortunately
when a similar project came up, the project manager for the previous project executed had left. No
one was aware of what needs to be done and how, what value adds could be provided to the client.
What should have the PM done to ensure proper preservation of knowledge on project
success/failure/lessons learnt/value add to customer?

Create and submit the Project Closure Report and Project Case Study documents

9. A website is developed and delivered to a retail client. The customer comes back informing that the
website is as per the functional requirements agreed upon but the website crashes when more than
500 users login at the same time. This issue could have been prevented if:

Requirements development was detailed with complete information on non functional requirements
(NFRs)

10. A customer comes back to the project manager informing that the product delivered is not
acceptable. The project manager goes back to the acceptance plan but notices that the plan was not
signed off by the customer, due to which there was rework on the delivered product to meet client
expectations. Which process has failed?

Requirements Management

Communication Management

11. At the end of an audit, who is responsible for classification of the findings as Major NC / Minor NC
and AFI

The Auditors as per guidelines provided in the GIP

12. For projects with large code base, what is the recommended sampling % for work product audit

5-10%

13. As per GIP, inception review is to take place

By the 10th working day of the project start

[Link] to time constraint the team has only limited time to close comments arising out of the
workproduct audit. What should be the BEST consideration to identify the subset of comments for
closure?
All comments whose impact on non-implementation is high needs to be closed

15. Identify who is responsible for the activity "Facilitate Process Institutionalization"

Account Quality Partner

16. Suyash is the Project Manager. A minor NC is recorded in the project audit regarding absence of
certain review report documentation. Suyash contacts the reviewer and gets the documents
prepared. What is this response best categorized as

Correction

[Link] document contains the naming conventions for the database tables to be used in the
project?

Project Engineering Guideline

[Link] is NOT a required input for designing of User Interface?

UI requirement specification

19. Shyam is a technical architect at Virtusa. He has been given some documents by his project
manager as input documents to design. Which document should he refer for restriction if any on
design and technical aspect?

Project Engineering Guideline

b) Architecture Document

20. Shyam is the technical architect at Virtusa for an online assessment system. For encryption of the
questionnaire, he decides to opt for a tool developed by the popular vendor AES. What is the MOST
important activity that shyam is to do next?

He should obtain approval to use the tool from the Project Manager

21. What is the PRIMARY consideration while deciding on the build or buy option

Cost Benefit Analysis

22. While performing the Detailed Design of a system, significant number of requirement related
changes arise. What could have BEST avoided this situation

System Analysis should have considered preliminary design implication


a) Non-functional requirements should have been captured better

23. Identify who is authorized to raise a change request in a project?

Any Project Staff

24. Identify the CORRECT statement with respect to Physical Configuration Audits

Mandatory for all projects.

25. What is the source of CI for configuration audits

As contained in the project configuration repository

26. A configuration management plan will provide for all information BUT

Details of change requests

Change Management policies and directives

27. Sumathy is performing a configuration audit for a project. From where can she find information
regarding individuals authorized for change approval

Configuration Management Plan

[Link] what is NOT a direct intent of Change Management Process

Control of effort variance

29. The QA testing report indicates certain critical errors which have been agreed to by the Project
Team as requiring closure. What is the FIRST step to be undertaken now?

Change Request should be raised for the agreed defects

b) Client must be updated of these critical issues


30. Where do you find the list of Business Objectives of Virtusa?

Metrics Description Document (MDD)

31. Deployment Plan is BEST prepared in

Early Construction Phase

a) Early Elaboration Phase


32. What is the BEST method for preparation of User Manual

Prepared by the technical writer with inputs from the team

[Link] of the acceptance test is PRIMARILY dependent on

Baselined Acceptance Plan

34. What is NOT normally contained in an installation guide?

User Side Operator Details

35. Client Release Note is mandated for which Client releases?

For all Client releases

36. Decision Analysis and Resolution is a MUST HAVE activity in which phase

Elaboration

37. Identify the statement that is NOT correct with respect to PTR

PTR is frozen at inception phase and used subsequently as guiding principle

38. Sumathi is the Quality Partner for a Project. What is Sumathi's role in developing the PTR for the
project

Review PTR

39. Suyash is new to Virtusa. He has to choose the process framework for execution of his project.
What would help him in arriving at the MOST appropriate framework for his project

PTR of similar projects

40. Sumathy is testing her unit. She has detected four errors in the first round of testing. She has
completed the defect fixing. What should be the appropriate action to be taken now

Sumathy should subject her unit to another round of developer testing

41. Identify what is NOT a prerequisite for the "Integrate System" activity

Approved Deployment Plan

42. Identify the discipline on which the integrity of the "Integrate System" is PRIMARILY dependent on

Configuration Management

c) Implementation

Common questions

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A skill assessment conducted during the project initiation phase helps identify any gaps in the team's expertise early on. This proactive approach ensures requisite training or resource allocation adjustments can be made in time, preventing deliverable quality issues that might arise due to insufficiently skilled team members. This contributes to satisfying client expectations and avoiding client dissatisfaction, as mentioned when a customer's complaint traced back to the team member who needed training could have been avoided by assessing skills early.

The Project Engineering Guideline is essential as it sets standardized practices, including naming conventions for database tables and other technical guidelines. It ensures consistency, uniformity, and adherence to best practices across the project, which helps maintain quality and facilitates collaboration among team members. For instance, Shyam would refer to this guideline to understand any restrictions on design and technical aspects, ensuring that all elements of the system comply with organizational standards.

The Project Closure Report and Project Case Study documents are vital for preserving knowledge because they capture the project's key learnings, successes, and areas for improvement. In high complexity projects, these documents serve as a comprehensive resource that future project teams can reference to understand past methodologies, decision-making processes, and client interactions. This is crucial when team members, such as the project manager, leave, ensuring continuity and informed decision-making in similar future projects.

Ineffectively classifying audit findings can lead to misprioritization of issues, insufficient corrective actions, and compliance risks. Proper classification guides project managers in addressing issues according to their severity and impact. The responsibility for this classification lies with the auditors, who use guidelines such as those provided in the General Inspection Plan (GIP) to classify findings as Major Non-Conformance (NC), Minor NC, or Areas for Improvement (AFI). This ensures that the necessary attention and resources are directed towards critical areas.

Obtaining approval for third-party tools is essential to ensure compliance with organizational policies, budget constraints, and project requirements. It allows the project manager to validate the tool's suitability, license compliance, and integration capability with existing systems. In Shyam's case, before using the AES tool for encryption, obtaining approval would ensure it meets the project's technical and security criteria. This step is critical for managing risks associated with dependencies on external solutions.

Disregarding the impact during the closure of audit comments can result in unresolved high-impact issues, leading to project inefficiencies and potential compliance failures. Prioritizing comments where non-implementation would have significant adverse effects ensures that critical risks are addressed timely, maintaining project integrity and operational stability. Given limited time, focusing on such impactful comments allows project teams to maximize the audit's efficacy within constraints.

The Process Tailoring Record (PTR) is an artifact of the Environment Discipline that is mandatory for all client projects. This record is essential as it helps tailor standard processes to meet specific project needs, ensuring that the processes align with the client's requirements and project size. The PTR is crucial for maintaining consistency and control across projects, helping document any deviations from the standard methodology and articulating the reasons for these adjustments.

Properly capturing non-functional requirements (NFRs) ensures that the system can handle expected load and perform under specified conditions, such as user concurrency and system uptime. Inadequate NFR capture can lead to issues like system crashes under high load, as exemplified when a website crashed with over 500 users logging in simultaneously. Properly defined NFRs allow developers to anticipate and mitigate potential performance issues, leading to improved system performance and higher client satisfaction.

An unsigned acceptance plan means there is no formal agreement on deliverables' criteria, leading to misalignment between client expectations and what is delivered. This oversight can result in rework, as seen when a project manager had to address client dissatisfaction due to a lack of official sign-off. Proper management of the Requirements Management process, including ensuring all documentation is approved, prevents such issues by providing a clear, agreed-upon framework for assessing project deliverables.

A Configuration Management Plan facilitates the management of changes by outlining policies and directives, aiding in tracking, analyzing, and executing configuration changes efficiently while minimizing risks. It ensures all modifications are documented, approved, and implemented systematically. Information on individuals authorized for change approval is located within this plan, enabling clear communication and accountability in the change management process. This structured approach aids in maintaining project stability and traceability.

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