I N V E S T O R D AY

PROPRIETARY AND PROTECTED INFORMATION. MAY NOT BE COPIED, SHARED OR DISTRIBUTED WITHOUT CITIGROUP WRITTEN CONSENT. ©2022 CITIGROUP INC.
 MARK MASON
CHIEF FINANCIAL OFFICER, CITI

1
 STRATEGY
• Focused on businesses with competitive advantages
• Focused on growth opportunities where the foundation
is already in place
• Investment plans and capital are aligned with our
strengths and opportunities

The Path EXECUTION

• An organization executing with urgency
Forward • Culture shifts and simplification initiatives underpin
the path forward
• Leaders are experienced, energized and motivated

ACCOUNTABILITY
• Clear metrics to judge success and align with shareholders
• Leaders “own” the challenges and the solution
• We will not be successful unless we deliver on our
strategic and financial commitments

We are on the right path to realize our full potential

2
We Have a Multi-Year Strategy to Drive Shareholder Value
GOALS • Interest rates and consumer lending recovery are

1 important drivers in the near and medium-term

• Medium and longer-term, business-led
• Higher Quality investments will drive growth, particularly
Earnings Mix... REVENUE
in growth priorities

• Leading to
• Near-term expenses will increase as we invest
Improved
Returns… 2 in Transformation
• Technology spend remains a priority
EFFICIENCY
• Lowering Overall • Management and organizational simplification
Cost of Equity…

• Positioning 3 • Incremental capital will go to growth priorities

the Company or be returned to shareholders
for Future Growth CAPITAL
• Improving capital productivity is a priority
PRODUCTIVITY

3
 Brief Recap of Our Historical Performance
Assessment of our challenges and drivers
of underperformance

4
Our Results Highlighted Challenges in Our Business Model
($ in Billions, except per share data)

REVENUE EXPENSES AND EFFICIENCY RATIO

~$1.4B Revenue growth ‘17-’19
2.80% 2.75% 2.69% 2.22% 67.0%
1.99% 59.0%
NIM 58.1% 58.8%
70. 0%

57.0%
60.0%

$73.7 $74.0 $75.1 $75.5 $71.9

$44.4 $48.2
$43.5 $43.0 $42.8
50.0%

NIR 27.4 26.3 26.9 30.8 29.4 40.0%

30.0%

NII 46.3 47.7 48.1 44.8 42.5 20.0%

10.0%

2017 2018 2019 2020 2021 2017 2018 2019 2020 2021

Total Expenses Efficiency Ratio

NET INCOME AND EPS RoTCE2

$10.14 2017–2021 Average RoTCE of 10.2%
$8.04 13.4%
$6.65 12.1%
$5.33 $4.72 10.9% 8.9%
$22.0 Ex – ACL3
$19.4 8.1% 11.9%
$18.0
$15.8 Ex – ACL3
$11.0
6.6%

2017 1 20181 2019 2020 2021 2017 2018 2019 2020 2021
Net Income EPS

Note: Totals may not sum due to rounding. All footnotes are presented on Slide 40.
5
 The Pandemic Drove a Shift in Our Balance Sheet
END OF PERIOD ASSETS ($B) LOAN QUALITY ($B)
Corporate Credit Exposure5 U.S. Card FICO6
$2,291 $794 $134
$1,951 262
$1,842
Cash 181 194 513
369 17% 18%
Investments, Net 352
527 659
Trading-Related Assets1 485 CAGR: CAGR:
+2% (3)%
Loans, Net2 655 687 651
83% 82%
Other1 170 175 206
2017 2019 2021
3
LOAN YIELD
IG Non-IG <680 >=680
6.5% 7.0% 5.3%

END OF PERIOD LIABILITIES AND EQUITY ($B) STABLE DEPOSIT BASE ($B)
$2,291 $1,317 LCR
$1,951 353 Outflow3
$1,842 ~$1,000
Trading-Related Liabilities4 281 286
CAGR: CAGR: 19% 40%
Deposits 960
+6% 1,071 +11% 1,317

Other Liabilities4 163 152 164 25%

LTD 237 249 254
Equity 202 194 203 81%
2017 2019 2021
<25%
3
RATE ON INTEREST-BEARING LIABILITIES
1.18% 1.95% 0.46% Interest Bearing Liquidity Value 3
Non-Interest Bearing

Note: All balances are EOP and as of December 31, 2021, unless otherwise indicated. Totals may not sum due to rounding. IG: Investment Grade. Non-IG: Non-Investment Grade. All footnotes are presented on Slide 40.
6
We Returned Capital to Shareholders; Capital Remained Strong
($ in Billions, except per share data and ratios)

CAPITAL RETURN
REGULATORY
MINIMUM 2021 Aggregate Return of ~$77B
CET1 Capital 12.4% 11.9% 11.8% 12.2%
10.5% 12.2% 11.5%
Ratio1
$22.3
$17.1 $18.4 4.4
Total Capital
13.5% 16.0% 2.6 3.9
Ratio1 $11.8
17.9 $7.2 4.2
14.5 14.5
Supplementary 4.3
CAPITAL Leverage Ratio2
5.0% 5.7%
2.9
7.6

2017 2018 2019 2020 2021

TLAC3 4.5% 4.8% Share Repurchases Common Dividends CET1 Capital Ratio1

G-SIB4 3.0% 3.0% TANGIBLE BOOK VALUE PER SHARE5

$73.67 $79.16
LCR 100% 115% $63.79 $70.39
$60.16
LIQUIDITY
NSFR >100% >100%

2017 2018 2019 2020 2021

Note: Totals may not sum due to rounding. All footnotes are presented on Slide 40.
7
Our Underperformance Versus Peers Arises from Multiple Factors
16.0% 12.0%
4.8% 0.5%
REVENUE
(0.6)% (2.9)%
CAGR Peer 1 Peer 2 Peer 3 Peer 4 Citi Peer 5
(2017-2021)
Non-interest Revenue as % of Total Revenue (Average 2017–2021)
89% 89% 52% 49% 38% 46%

EXPENSE 9.0%
13.3% 15.4%
CAGR 4.6% 4.9% 4.4% 4.3% 4.8%
(2017-2019 0.1% (0.3)%
(3.8)%
AND 2019-2021) (0.8)%
Peer 1 Peer 2 Peer 3 Peer 4 Citi 1 Peer 5

11.0%
REVENUE AS 7.3% 7.0% 6.6% 6.2% 6.0%
% OF RWA
(AVG. 2017-2021)
Peer 1 Peer 2 Peer 3 Peer 4 Citi Peer 5

Citi averaged a 10.2% RoTCE2 from 2017 to 2021, compared to ~13% at peers
Note: All footnotes are presented on Slide 41.
8
Our Path Forward Comes in Three Phases
OUR CITI’S VISION
Be the preeminent banking partner for institutions with cross-border needs, a global
leader in wealth management and a valued personal bank in our home market

PHASE 1 PHASE 2 (3-5 YEARS) PHASE 3

Execute and Invest Deliver Medium-Term Targets Longer-Term
• Ramp up of execution against • Mix begins to shift towards higher • Further revenue growth from
Transformation milestones returning businesses (Services, CCB1 investments
and Wealth)
• Investment-driven revenue growth • Normalization of expenses will start
• Transformation efficiencies begin to to self-fund investments
• Top-line benefits from macro factors materialize
• Higher returns
• Continued investments in front office, • Improved returns
technology and digital • Simpler organization

• Rigorous tracking of progress

Lay the Foundation ~11-12% RoTCE2 Longer-term Benefits Materialize

Note: All footnotes are presented on Slide 41.

9
 Phase 1 – Execute and Invest
Deliver on strategic refresh, transformation
and investment agenda

10
Our Well-Positioned Businesses Give Us a Foundation for Growth
INSTITUTIONAL LINKAGES ACROSS PERSONAL BANKING &
CLIENTS GROUP THE FIRM WEALTH MANAGEMENT
• $40B Revenue • $23B Revenue
• $789B Deposits • $446B Deposits
• $285B Loans ICG Revenue Capital Markets • $318B Loans
from Payments & Revenue from
• 15% RoTCE1 • 23% RoTCE1
Lending Partners Wealth Clients
INSTITUTIONAL
• 95 Countries • 75M Clients
CLIENTS GROUP
• >90% of Fortune 500 • $940B Client Assets6
• #1 TTS2 • #2 U.S. Cards7
• #4 Markets3 • #5 Private Banking8
• #4 Securities Services4 • #3 Asia Wealth9
• #5 Investment Banking5 • Top 10 U.S. Deposit Franchise10

LINKAGES WITHIN ICG LINKAGES WITHIN PBWM

U.S. GLOBAL
Services PERSONAL WEALTH U.S. Personal Banking
BANKING MANAGEMENT
Securities Payments & Retail
TTS
Services Lending Bank

Wealth Clients from Global Wealth

Banking Markets
Management
Branch Network

Note: All balances are EOP and as of December 31, 2021, unless otherwise indicated. All footnotes are presented on Slide 41.
11
We Are Investing to Transform Our Operations and Grow
($ in Billions)

$48
$43 $43 $44 LEGACY • Mexico Consumer, Asia Consumer
$43 Legacy
Franchises FRANCHISES1 and Legacy Holdings
Legacy Legacy
Franchises Legacy Legacy Franchises
Franchises Franchises
TRANSFORMATION • Consent Orders
~4% / $2 • Enterprise-wide investments

BUSINESS-LED • Front office hires

INVESTMENTS • Business-related technology spend
$40 ~7% / $3 • Advertising and Marketing
$35 $35 $37
$35
VOLUME-RELATED • Variable expenses related to business
~22% / $9 volumes

STRUCTURAL • BAU Compensation and Benefits

COSTS
• Real estate
~67% / $27
2017 2018 2019 2020 2021 • BAU third party costs
ICG + PBWM + Corp / Other Legacy Franchises • Insurance and other operating expenses
• Legacy technology to run the bank
& support safety and soundness
• Historically under-invested in risk & control and infrastructure
• Partially offset by efficiency savings
• 2021 Total Technology Spend of ~$10B
‒ ~50% Change the Bank / ~50% Run the Bank in 2021

Note: Totals may not sum due to rounding. All footnotes are presented on Slide 42.
12
We Are Building a Modern, Well-Controlled and Simpler Bank

DEFINITION OF TRANSFORMATION INVESTMENT IN TRANSFORMATION

Consent Orders Foundational Enterprise ($ in Billions)
Planning & Execution Technology Investments
$3 – $3.5

EXPECTED BENEFITS OVER TIME $1.7

$1.7
Ensures Safety & Soundness
Improves Operational Efficiency
Supports Client Service & Growth $0.6
$0.6
Technology
Third Party
Compensation
RISK & CONTROLS DATA 2020
2020 2021
2021 2022
2022
More proactive and Improved linkages
preventative controls across data sets • Mix will shift from third-party to technology and deliver structural
cost reductions over time
COMPLIANCE INFRASTRUCTURE • Around 4K non-Tech direct staff dedicated to executing the
Ability to better anticipate Reduced costs due to automation Consent Orders in 2021
and stay in compliance and improved controls

Note: Bar chart represents absolute dollars.

13
We Continue to Invest to Support Accelerated Growth Priorities...
INVESTMENT 17-21 AVG
BUSINESS THEMES PROGRESS TO DATE KPIs RoTCE1

• Cross-border payments • Introduction of CitiConnect

• Average Deposits
• Improving client • Instant payments in 28 markets
TTS experience
• USD Clearing Volumes2 ~22%
• Deployment of notional pooling
• Cross-Border Transaction Value3
SERVICES

• Integrated solutions to more than 60 countries

• Grew AUC / AUA at ~11% CAGR

• Servicing capabilities • Assets Under Custody / Assets
SECURITIES to support pipeline of
over last five years
Under Administration4 ~26%
SERVICES mandates • Increased capacity and enhanced
• Deposits
capabilities

• Hiring Client Advisors5 • Client Assets6

GLOBAL WEALTH • Hired 400+ new client advisors in 2021
• Client and advisor • Deposits ~20%
MANAGEMENT experience and product • Launched Citi Self Invest in 2021
capabilities • Loans

Note: All balances are EOP, unless otherwise indicated. All footnotes are presented on Slide 42.
14
...And to Capture the Momentum with Targeted Share Gains
INVESTMENT 17-21 AVG
BUSINESS THEMES PROGRESS TO DATE KPIs RoTCE1

• Hired ~70 MDs with 25 in high growth • M&A Wallet Share

• Talent in key growth areas
sectors over last two years
BANKING • Seamless client • ECM Wallet Share ~15%
• Increased share in ECM over last
experiences • DCM Wallet Share
five years

• Grew Equities share by • Revenue / RWA

• Improved capital
~100 bps over last five years
MARKETS management • Fixed Income Wallet Share ~10%
• Developed embedded FX solution
• Digital solutions • Equities Wallet Share
in partnership with Services

• New products and

• Launched Flex Loan, Flex Pay and new
partnerships and deepen
U.S. PERSONAL Custom Cash products • Card Loans
share in 6 core markets ~12%
BANKING • Personalized offers and
• Increased digital deposits by ~$13 billion • Deposits
over last two years
digital experience

Note: All balances are EOP, unless otherwise indicated. All footnotes are presented on Slide 42.
15
In 2022, We Expect Revenue Growth Across Both NII and NIR

NET INTEREST INCOME ($B) FY 2022

Low-single digit growth in total revenue,
$44.8 $42.5 excluding 2022 divestiture impacts3
$5.2 Markets 1
$5.2 0%
• Interest Rates

$39.6 (6)%
• Modest Loan Growth
Ex-Markets $37.3
• Modest Deposit Growth

2020 2021
• Fee Momentum
• Markets1 Revenue

NON-INTEREST REVENUE ($B)

(2)%
$30.8 $30.1
1Q 2022
$15.9 Markets 1 $12.7 (20)%
Mid-single digit decline in total revenue,
Ex-Markets $17.3
excluding divestiture impacts3
$14.8 17%
• ~10% YoY decline in Markets1
2
2020 2021

Note: Totals may not sum due to rounding. All footnotes are presented on Slide 42.
16
Near-Term Expenses Will Continue to Increase
($ in Billions)

TOTAL EXPENSE GROWTH OF ~5-6%, EXCLUDING 2022 DIVESTITURE IMPACTS1

FY 2022
FY 2022 vs. PY ~3-4% ~2% ~1% ~(1)% ~5-6%1
~5-6% growth
in expenses, ex-
2022 Divestiture
• Inflation / ~7-8% impacts1
merit Ex-2021
Impact of Asia • Transformation
• Non-Consent Divestitures2
• Business-led
$48.2 Order
Investments
~$1.2 • Other risk and • Volume-related
Impact of Asia • Consent Order control
Divestitures • Efficiency
• Enterprise-wide • Offset by
investments
$47.0 efficiency and
Ex-Impact of Asia absence of
Divestitures2 ~$1.2B of 2021
impact of Asia 1Q 2022
Divestitures ~10%-12% growth
in expenses, ex-
2022 Divestiture
impacts1
2021 Actuals Transformation Business-Led Volume- Structural 2022 Outlook
Investments Related Costs

Note: Totals may not sum due to rounding. All footnotes are presented on Slide 43.
17
We Expect Cost of Credit to Begin to Normalize in the Near-Term
($ in Billions)

U.S. CARD BALANCES BY FICO1 & NCL RATE CURRENT RESERVE LEVELS

CECL
3.7% 3.9% CREDIT COMPARISON DAY 12 4Q21
3.5% 3.7%
PBWM
2.3%
NCLs3 $1.4 $0.6
$145 $149
$140 % of Loans 1.7% 0.7%
$130 $134
33 90+ DPD4 0.7% 0.4%
31 33
24 ICG
26
NALs $1.9 $1.3
% of Loans 0.6% 0.5%
ACLL/Loans

116 PBWM 3.7% 3.8%

109 112 104 110
ICG 0.6% 0.8%
Total Citi5,6 2.4% 2.5%

CECL
2017 2018 2019 2020 2021 MACRO ASSUMPTIONS DAY 12 4Q21
13-Quarter Unemployment 6.1% 3.8%
>=680 <680 NCL Rate
Next Year GDP (1.3)% 4.0%

Note: Totals may not sum due to rounding. All footnotes are presented on Slide 43.
18
Our Priority is to Return Capital While Building to ~12% CET1

CET1 RATIO CAPITAL RETURN DRIVERS AND EXPECTATIONS

Day 1 Impact Build up to
from SA-CCR 3.5% G-SIB • Significant drivers of capital capacity:
Adoption Requirement1
12.2% – Earnings contribution
~12%
~11.7% – Disallowed DTA utilization
1.7% 1.0%
1.2% – Legacy asset reduction
3.0% – Consumer exits
3.0% 3.0%
• 1Q 2022 Capital Return Expectations4
– Dividends of ~$1 billion
3.0% 3.0% 3.5%1
– Share repurchases in line with prior guidance

• 2Q-4Q 2022 share repurchases subject to:

– Timing of consumer exits5
4.5% 4.5% 4.5%
– Timing and form of Mexico consumer, small business
and middle market banking exit5
2021 Actual 1Q 2022 Near-Term 2 – Results of 2022 DFAST (SCB)
(post-SA-CCR)
– Macro environment
Regulatory Minimum G-SIB SCB Management Buffer/Excess 3

Note: Totals may not sum due to rounding. All footnotes are presented on Slide 43.
19
 Phase 2 – Path to Medium-Term Targets
Transparent path to achieving our plan
and delivering shareholder value

20
In Phase 2, We Expect Revenue Growth to Accelerate
MEDIUM-TERM
REVENUE
BUSINESS BUSINESS FOCUS KEY DRIVERS CAGR TARGET

Build on established • Growth in cross-border commerce

SERVICES

TTS High single digits

leadership • E-commerce expansion

SECURITIES Continue recent share • Investments in infrastructure

High single digits
SERVICES gains & client wins to support pipeline
ICG

Investing for targeted

BANKING • Hiring bankers in high-growth areas Low single digits
share gains

Capital productivity and targeted • Expand high-margin episodic business;

MARKETS share gains digital solutions
Mid single digits

Lead in payments and lending, • Strengthen cards leadership and build

U.S. PERSONAL maximize value from retail bank our lending continuum High single digits
PBWM

BANKING and drive digital leadership • Deepen in footprint and grow digitally

GLOBAL WEALTH Scale wealth management globally • Investments in scaled, global solutions
High single digits
MANAGEMENT to low teens

Revenue expected to grow at a 4-5% CAGR in the medium-term

Note: Medium-term represents 3-5 years.
21
Faster Revenue Growth Will Come from a Variety of Factors
ILLUSTRATIVE CONTRIBUTION OF REVENUE
GROWTH OVER THE NEXT FEW YEARS DRIVERS

Rates Consumer • Existing balance sheet well-positioned to capitalize

RATES on higher interest rates given asset sensitivity
Lending
Recovery

CONSUMER • Partial recovery of consumer lending balances

~20-25% ~20-25% with strong post-pandemic card spend
LENDING
RECOVERY • Lower payment rates, driving higher loan balances,
but not to pre-pandemic levels

ACCELERATED
• Revenue growth from investments in technology
GROWTH and talent in Services and Wealth
~25-30% ~25-30% BUSINESSES

Accelerated Targeted
Growth Share Gain TARGETED
• Growth in businesses like Banking, Markets and
Businesses Businesses SHARE GAIN U.S. Personal Banking
BUSINESSES

Business-led investments will drive an increasing share of revenue growth over time, shifting our business mix

22
In Phase 2, Our Expenses Will Begin to Normalize
($ in Billions)

Efficiency Ratio excluding 65%

60% – 63%2
impact of Asia Divestitures1
< 60%

Expenses excluding
impact of Asia ~$47 Legacy Franchises
Divestitures1 Legacy Franchises
Legacy Franchises

~$40

2021 Near-Term Medium-Term

ICG + PBWM + Corp / Other Legacy Franchises

Note: Medium-term represents 3-5 years. All footnotes are presented on Slide 44.
23
Continued Capital Allocation Shift to Higher-Returning Businesses
($ in Billions)

2022 MEDIUM-TERM
ALLOCATED TCE1 TCE DIRECTION MEDIUM-TERM DRIVERS
• Services —
• Markets — • Continue to grow loans and deposits
in Services
• Banking —
• Improve capital productivity in Markets
ICG $96
• U.S. Personal Banking —
• Wealth Management — • Continue to grow loans and deposits
in PBWM
PBWM $33
TCE Deployed to Core Businesses $129
Legacy Franchise $11
• Rundown of legacy assets and
• TCE Supporting Disallowed DTA2 $10 consumer exits
• Capital Above 11.5% CET1 Target $5 • Disallowed DTA Utilization
Corporate/Other $17 (~$800M — $1B)
Total TCE $156

Note: Totals may not sum due to rounding. Medium-term represents 3-5 years. All footnotes are presented on Slide 44.
24
We Will Continue to Prioritize Returning Excess Capital
MEDIUM-TERM CET1 TARGET MEDIUM-TERM PAYOUT EXPECTATION

We have multiple paths to lowering our required • Significant drivers of capital capacity
capital levels over the medium-term ‒ Earnings contribution
~12% ~11.5-12.0% ‒ Disallowed DTA utilization
Evaluate adjusting the management buffer
1.0% <1.0% over time ‒ Legacy asset reduction
Strategy refresh provides the opportunity ‒ Consumer exits
3.0% <3.0% to manage risk exposure to drive SCB lower
over time

Continue to advocate for G-SIB calibration, • Maintain robust dividend payout

3.5%1 <3.5% but consumer exits should also and yield, aligned with peers
lower our score over time

• Repurchasing shares is compelling

4.5% 4.5% at the current valuation

Near-Term 2 Medium-Term

Regulatory Minimum G-SIB1

Management Buffer SCB

Note: Totals may not sum due to rounding. Medium-term represents 3-5 years. All footnotes are presented on Slide 44.
25
Taken Together, We Expect Returns of 11-12% in the Medium-Term
ASSUMPTIONS RoTCE1 TARGETS BY BUSINESS
• Healthy macro environment 2021 RoTCE, TARGET
2021 RoTCE1 EX-ACL2 RoTCE
• Fed funds target of 2.00% by Medium-term Institutional
15% 13% ~14-16%
• Revenue CAGR of ~4-5% Clients Group

• Loan CAGR of ~6-7% Personal Banking &

23% 13% ~16-18%
Wealth Management
• Deposit CAGR of ~4-5%
Firm RoTCE 13.4% 8.9% ~11-12%
• Cost of credit at ~1% of loans; Consumer ~3% NCL

RoTCE BUILD ILLUSTRATION

13.4%
~110-130 bps ~11%-12%
~180-215 bps
8.9% ~(40-80) bps
~(450) bps

2021 2021 ACL 2021 Adjusted ICG PBWM Legacy Franchises Medium-term
RoTCE1 Release2 RoTCE2 & Corp Other RoTCE1

<60% ~11.5%-12% ~11%-12%

Efficiency Ratio CET1 Capital Ratio RoTCE

Note: Totals may not sum due to rounding. Medium-term represents 3-5 years. All footnotes are presented on Slide 44.
26
 Phase 3 – Longer-Term

27
Our Strategy Will Shift Our Business Mix and Grow Returns
ILLUSTRATIVE BUSINESS MIX EVOLUTION BUSINESS CHARACTERIZATION

ACCELERATED GROWTH • We have characterized our businesses into

CCB3
two categories: Targeted Share Gains and
Accelerated Growth
Services
Wealth
• Targeted Share Gains – scaled businesses
TARGETED SHARE GAINS
where we are looking to increase RoTCE
with improved margins and capital allocation
RoTCE1

Banking
• Accelerated Growth – faster growing
U.S.
Personal businesses and the beneficiaries of a large
Banking proportion of our business investments as
Markets we look to capture additional market share

• We continue to take steps to reduce the

negative impact of Legacy Franchises and
Revenue Growth CAGR Corporate/Other on our RoTCE
Size of Bubble = TCE2

Note: All footnotes are presented on Slide 44.

28
Summary — Our Plan and Execution Priorities Are Clear

CLEAR CULTURE
OF ACCOUNTABILITY
FOCUSED STRATEGY STRONG EXECUTION AND EXCELLENCE

Judge us not on what we say… but what we do

A multi-year journey… need patience and conviction
Longer-term benefits for shareholders… and benefits along the way
Transparency in our goals… and how we measure success

29
 Forward-looking Statements
Certain statements in this presentation are “forward-looking statements” within the Private Securities
Litigation Reform Act of 1995, including statements made orally by Citi’s management. Such statements
may be identified by words such as believe, expect, anticipate, intend, estimate, may increase, may
fluctuate, target, illustrative and similar expressions or future or conditional verbs such as will, should,
would and could. These statements are based on management’s current expectations and are subject to
uncertainty and changes in circumstances. These statements are not guarantees of future results or
occurrences. Actual results and capital and other financial condition may differ materially from those
included in these statements due to a variety of factors, including, among others: the efficacy of Citi’s
business strategies and execution of those strategies, such as those relating to its growth, investment,
efficiency and capital optimization initiatives; governmental or regulatory requirements, actions or
approvals; macroeconomic and other challenges and uncertainties, such as those related to the COVID-19
pandemic, inflationary pressures and the level of interest rates; the precautionary statements included in
this presentation; and those contained in Citigroup’s filings with the U.S. Securities and Exchange
Commission, including without limitation the “Risk Factors” section of Citigroup’s 2021 Form 10-K. Any
forward-looking statements made by or on behalf of Citigroup speak only as to the date they are made,
and Citi does not undertake to update forward-looking statements to reflect the impact of circumstances
or events that arise after the date the forward-looking statements were made.

30
 I N V E S T O R D AY

PROPRIETARY AND PROTECTED INFORMATION. MAY NOT BE COPIED, SHARED OR DISTRIBUTED WITHOUT CITIGROUP WRITTEN CONSENT. ©2022 CITIGROUP INC.
Total Medium-Term Walk by P&L
ASSUMPTIONS RoTCE1 TARGETS BY BUSINESS
• Healthy macro environment 2021 RoTCE, TARGET
2021 RoTCE1 EX-ACL2 RoTCE
• Fed funds target of 2.00% by Medium-term
Institutional Clients Group 15% 13% ~14-16%
• Revenue CAGR of ~4-5%
• Loan CAGR of ~6-7% Personal Banking &
23% 13% ~16-18%
Wealth Management
• Deposit CAGR of ~4-5%
Firm RoTCE 13.4% 8.9% ~11-12%
• Cost of credit at ~1% of loans; Consumer ~3% NCL

RoTCE BUILD ILLUSTRATION

13.4%
~100-130 bps ~20-70 bps
~110-135 bps ~11%-12%
~80-100 bps ~(100-120) bps
8.9%
~(450) bps

2021 2021 2021 NII - Rate NII - Volume NIR Expenses Cost of Medium-term
RoTCE1 ACL Adjusted Credit RoTCE1
Release2 RoTCE2
Note: Totals may not sum due to rounding. Medium-term represents 3-5 years. All footnotes are presented on Slide 45.
32
KPIs to Track Our Accelerated Growth Businesses

17-21 DRIVER 17-21 REVENUE

BUSINESS KPIs 2021 CAGRs CAGRs

• Average Deposits • $664B • 10%

0%
TTS • USD Clearing Volumes1 • 146M • 8%
3% NIR
• Cross-Border Transaction Value2 • $280B • 12%
SERVICES

SECURITIES • AUC / AUA3 • $24T • 11%

4%
SERVICES • Deposits • $134B • 11%

• Client Assets4 • $814B • 9%

GLOBAL WEALTH
• Deposits • $329B • 11% 2%
MANAGEMENT
• Loans • $151B • 9%

Note: All balances are EOP and as of December 31, 2021, unless otherwise indicated. All footnotes are presented on Slide 45.
33
KPIs to Track Our Targeted Share Gain Businesses

17-21 DRIVER 17-21 REVENUE

BUSINESS KPIs 2021 CAGRs CAGRs

• M&A Wallet Share1 • 4.3% • ~0 bps

BANKING • ECM Wallet Share1 • 5.4% • +30 bps 6%
• DCM Wallet Share1 • 4.9% • (80) bps

• Revenue / RWA • 4.5% • (80) bps

MARKETS • Fixed Income Wallet Share2 • 11.4% • (40) bps 3%
• Equities Wallet Share3 • 6.0% • +100 bps

U.S. PERSONAL • Card Loans • $134B • (1%)

(3)%
BANKING • Deposits4 • $219B • 10%

Note: All balances are EOP and as of December 31, 2021, unless otherwise indicated. All footnotes are presented on Slide 45.
34
Planned Execution Timelines
2021 2022 2023
Buyer Country
2H’21 1H’22 2H’22 1H’23 2H’23

NAB Australia Closing

Signed

Union
Philippines Signed
Closing
Bank

Thailand Signed
Closing

Malaysia Signed
Closing

UOB
Indonesia Signed
Closing

Vietnam Signed
Closing

DBS Taiwan Signed

Closing

Note: Closing timelines represent estimated closing dates based on expected satisfaction of all closing conditions, reflecting latest available information, including with respect to migration approach (e.g., certain markets will require
transitional services agreements after closing while others will not which will impact closing timeline.
35
Adjusted Results Reconciliations – Citigroup
2021 2020 2019 2018 2017
($ in M)

Reported Non-Interest Revenue $29,390 $30,750 $26,939 $26,292 $27,383

1
Impact of Gain / Loss on Sale related to Asia Divestitures (694) - - - -
Adjsted Non-Interest Revenue $30,084 $30,750 $26,939 $26,292 $27,383

Reported Revenue $71,884 $75,501 $75,067 $74,036 $73,693

1
Impact of Gain / (Loss) on Sale related to Asia Divestitures (694) - - - -
Adjusted Revenue $72,578 $75,501 $75,067 $74,036 $73,693

Reported Expenses $48,193 $44,374 $42,783 $43,023 $43,481

2
Impact of costs related to Asia Divestitures 1,171 - - - -
Adjusted Expenses $47,022 $44,374 $42,783 $43,023 $43,481

Reported Net Income (Loss) $21,952 $11,047 $19,401 $18,045 ($6,798)

Impact of 2021 ACL release (7,043) 7,950 - - -
Net Income (Loss) excluding the impact of 2021 ACL release $14,909 $18,997 $19,401 $18,045 ($6,798)
Less: Preferred Dividends 1,040 1,095 1,109 1,174 1,213
Net Income to Common Shareholders excluding the impact of 2021 ACL release $13,869 $17,902 $18,292 $16,871 ($8,011)

Reported Net Income (Loss) $21,952 $11,047 $19,401 $18,045 ($6,798)

Impact of Tax Reform3 - - - 94 (22,594)
Adjusted Net Income (Loss) $21,952 $11,047 $19,401 $17,951 $15,796
Less: Preferred Dividends 1,040 1,095 1,109 1,174 1,213
Adjusted Net Income to Common Shareholders $20,912 $9,952 $18,292 $16,777 $14,583

Reported EPS $10.14 $4.72 $8.04 $6.68 ($2.98)

3
Impact of Tax Reform - - - ($0.03) $8.31
Adjusted EPS $10.14 $4.72 $8.04 $6.65 $5.33

Reported EOP TCE $157,077 $153,389 $148,809 $151,078 $154,611

3
Impact of Tax Reform - - - 94 (22,594)
Adjusted EOP TCE $157,077 $153,389 $148,809 $150,984 $177,205
Average TCE $156,253 $149,892 $150,994 $153,343 $175,939
Adjusted Average TCE $156,253 $149,892 $150,994 $153,324 $180,458
4
RoTCE 13.4% 6.6% 12.1% 11.0% (4.6)%
4
RoTCE excluding the impact of 2021 ACL release 8.9% 11.9% 12.1% 11.0% (4.6)%
4
Adjusted RoTCE 13.4% 6.6% 12.1% 10.9% 8.1%
Note: Totals may not sum due to rounding. All footnotes are presented on Slide 46.
36
Adjusted Results Reconciliations (continued)

INSTITUTIONAL CLIENTS GROUP PERSONAL BANKING AND WEALTH MANAGEMENT

2021 2021
($ in M) ($ in M)

Reported Net Income (Loss) $14,225 Reported Net Income (Loss) $7,734
Impact of 2021 ACL release (2,216) Impact of 2021 ACL release (3,346)
Net Income (Loss) excluding the impact of 2021 ACL release $12,009 Net Income (Loss) excluding the impact of 2021 ACL release $4,388
Average TCE $94,338 Average TCE $33,239
RoTCE1 15.1% RoTCE
1
23.3%
1 1
RoTCE excluding the impact of 2021 ACL release 12.7% RoTCE excluding the impact of 2021 ACL release 13.2%

Note: Totals may not sum due to rounding. All footnotes are presented on Slide 46.
37
Common Equity Tier 1 Capital Ratio1 and Components
2021 2020 2019 2018 2017
($ in M)
2
Citigroup Common Stockholders' Equity $183,108 $180,118 $175,414 $177,928 $181,671
Add: Qualifying noncontrolling interests 143 141 154 147 153
Regulatory Capital Adjustments and Deductions:
Add: CECL transition and 25% provision deferral3 3,028 5,348 - - -
Less:
Accumulated net unrealized gains (losses) on cash flow hedges, net of tax 101 1,593 123 (728) (698)
Cumulative unrealized net gain (loss) related to changes in fair value of financial
liabilities attributable to own creditworthiness, net of tax (896) (1,109) (679) 580 (721)
Intangible Assets:
4
Goodwill, net of related deferred tax liabilities (DTLs) 20,619 21,124 21,066 21,778 22,052
Identifiable intangible assets other than mortgage servicing rights (MSRs),
net of related DTLs 3,800 4,166 4,087 4,402 4,401
Defined benefit pension plan net assets; other 2,080 921 803 806 896
Deferred tax assets (DTAs) arising from net operating loss, foreign tax credit
and general business credit carry-forwards 11,270 11,638 12,370 11,985 13,072

Common Equity Tier 1 Capital (CET1) $149,305 $147,274 $137,798 $139,252 $142,822

Risk-Weighted Assets (RWA)3 $1,219,175 $1,278,977 $1,168,848 $1,174,448 $1,155,099

Common Equity Tier 1 Capital Ratio (CET1 / RWA) 12.2% 11.5% 11.8% 11.9% 12.4%

Note: Totals may not sum due to rounding. All footnotes are presented on Slide 46.
38
Supplementary Leverage Ratio; TCE Reconciliation
SUPPLEMENTARY LEVERAGE RATIO TANGIBLE COMMON EQUITY & TANGIBLE BOOK VALUE PER SHARE
2021 2021 2020 2019 2018 2017
($ in M) ($ in M)
1
Common Equity Tier 1 Capital (CET1) $149,305 Total Citigroup Stockholders' Equity $201,972 $199,442 $193,242 $196,220 $200,740
Less: Preferred Stock 18,995 19,480 17,980 18,460 19,253
Additional Tier 1 Capital (AT1)2 20,263
Common Stockholders' Equity $182,977 $179,962 $175,262 $177,760 $181,487
Total Tier 1 Capital (T1C) (CET1 + AT1) $169,568
Less:
Total Leverage Exposure (TLE)1 $2,957,764 Goodwill 21,299 22,162 22,126 22,046 22,256
Supplementary Leverage Ratio (T1C / TLE) 5.7% Intangible Assets (other than Mortgage Servicing Rights) 4,091 4,411 4,327 4,636 4,588
Goodwill and Identifiable Intangible Assets (other than Mortgage
Servicing Rights) Related to Assets Held-for-Sale 510 - - - 32
Tangible Common Equity (TCE) $157,077 $153,389 $148,809 $151,078 $154,611
Common Shares Outstanding (CSO) 1,984 2,082 2,114 2,369 2,570
Tangible Book Value Per Share (TCE / CSO) $79.16 $73.67 $70.39 $63.79 $60.16

Note: Totals may not sum due to rounding. All footnotes are presented on Slide 46.
39
Footnotes
Slide 5
Note: NIM (%) includes the taxable equivalent adjustment (based on the U.S. federal statutory tax rate of 21% for 2018-2021 and 35% for 2017).
1. Net Income, EPS and RoTCE exclude the one-time impact of Tax Reform in 2017 and 2018 and are non-GAAP financial measures. For a reconciliations to reported
results, please refer to Slide 36.
2. Return on Tangible Common Equity (RoTCE) is a non-GAAP financial measure. RoTCE represents annualized net income available to common shareholders as a
percentage of average TCE. For a reconciliation to reported results, please refer to Slide 36.
3. RoTCE excluding the impact of the ACL release in 2021 is a non-GAAP financial measure. The pre-tax ACL release in 2021 consists of an approximately $8.0 billion
credit reserve release for loans and an approximately $800 million release for unfunded lending commitments. The pre-tax ACL build in 2020 consists of an
approximately $8.3 billion credit reserve build for loans and an approximately $1.4 billion build for unfunded lending commitments. For a reconciliation to report
results, please refer to Slide 36.
Slide 6
1. Trading-related assets include securities borrowed or purchased under agreements to resell net of allowance and trading account assets. All other assets include
brokerage receivables net of allowance, goodwill, intangible assets, deferred tax assets and all other assets net of allowance.
2. Represents loans net of allowance for credit losses on loans.
3. Loan Yield: Gross interest revenue earned on loans divided by average loans. Rate on Interest-Bearing Liabilities: Represents interest expense divided by average
interest-bearing liabilities. LCR Outflow: Estimated outflow rates applied to Citi’s operational and non-operational deposits as required by the U.S. Liquidity Coverage
Ratio (LCR) rule. Liquidity Value: Citi’s estimated remaining deposits after a hypothetical stressed 30-day period under the U.S. LCR rule.
4. Trading-related liabilities include securities loaned or sold under agreements to repurchase and trading account liabilities. All other liabilities include short-term
borrowings, brokerage payables and other liabilities.
5. As of December 31, 2021. Total exposure includes direct outstandings and unfunded lending commitments as well as certain corporate exposures in the private bank.
6. As of December 31, 2021. FICO scores are updated as they become available. The FICO bands are consistent with general industry peer presentations. Results include
immaterial balances for Canada.
Slide 7
1. Citi’s reportable CET1 Capital ratio as of December 31, 2021, was derived under the Basel III Standardized Approach framework. Citi’s Total Capital ratio as of December
31, 2021, was derived under the Basel III Advanced Approaches framework. The reportable ratios represent the more binding of these risk-based capital ratios under
both the Standardized Approach and Advanced Approaches under the Collins Amendment. For the composition of Citigroup’s CET1 Capital, please see Slide 38.
2. For the composition of Citigroup's Supplementary Leverage Ratio, please see Slide 39.
3. As of December 31, 2021, Citi exceeded each of the minimum Total Loss-Absorbing Capacity (TLAC) and LTD requirements, resulting in a $10 billion surplus above its
binding TLAC requirement of LTD as a percentage of Total Leverage Exposure.
4. Based on Citi’s method 2 result as of December 31, 2020, and its estimated method 2 result as of December 31, 2021, Citi’s GSIB surcharge is expected to increase to
3.5% effective January 1, 2023.
5. Citi’s Tangible Book Value per Share is a non-GAAP financial measure. For additional information, please refer to Slide 39.

40
Footnotes (continued)
Slide 8
Note: Peer information sourced from company filings. Peer set is BAC, GS, JPM, MS and WFC.
1. Excludes the impact of costs related to the Korea Voluntary Early Retirement Program (VERP) of approximately $1.1 billion (approximately $0.8 billion after-tax) and
contract modification costs related to the Asia divestitures of approximately $119 million (approximately $98 million after-tax) in 2021. For additional information on
the Korea VERP, see Citigroup’s Current Report on Form 8-K filed with the SEC on October 25, 2021 and Citigroup’s Current Report on Form 8-K/A filed with the SEC
on November 8, 2021. Results of operations excluding these Asia divestiture-related impacts are non-GAAP financial measures. For a reconciliation to reported results,
please refer to Slide 36.
2. Return on Tangible Common Equity (RoTCE) is a non-GAAP financial measure. Citi’s RoTCE excludes the one-time impact of Tax Reform in 2017 and 2018 and is a
non-GAAP financial measure. RoTCE represents annualized net income available to common shareholders as a percentage of average TCE. For a reconciliations to
reported results, please refer to Slide 36.
Slide 9
1. Citi Commercial Bank (CCB) is not an operating segment or reporting unit. CCB financial metrics represent Citi’s business with mid-sized companies across our product
suite. Financial results from this client group are embedded in the ICG’s various products, including Services, Banking and Markets.
2. Return on Tangible Common Equity (RoTCE) is a non-GAAP financial measure. RoTCE represents annualized net income available to common shareholders as a
percentage of average TCE.
Slide 11
1. Return on Tangible Common Equity (RoTCE) is a non-GAAP financial measure. RoTCE represents annualized net income available to common shareholders as a
percentage of average TCE. For a reconciliation to reported results, please refer to Slide 37.
2. Source: Coalition Greenwich. As of December 31, 2021, preliminary results. Results are based upon Citi’s internal product offering taxonomy and Citi’s internal
revenues, ICG client segment. Peer group includes BAC, BARC, BNP, DB, HSBC, JPM, SG, SCB and WFC.
3. Source: Externally Reported Earnings. As of December 31, 2021, preliminary results. Represents Fixed Income and Equity Markets revenues. Results are based upon
Citi’s internal product offering taxonomy and Citi’s internal revenues. Peer group includes: BAC, BARC, BNP, CS, DB, GS, JPM, MS, RBS and UBS.
4. Source: Coalition Greenwich. As of December 31, 2021, preliminary results. Results are based upon Citi’s internal product offering taxonomy and Citi’s internal
revenues. Peer Group includes BAC, BBH, BNP, BNY, CACEIS, DB, HSBC, JPM, NT, RBC, SCB, SG and ST.
5. Source: Based on wallet share data per Dealogic as of Feb 23, 2022.
6. Client assets include AUMs, deposits and trust and custody assets.
7. Source: Company filings. Based on EOP Loans as of December 31, 2021. Includes Citi Branded Cards and Citi Retail Services.
8. Source: Tricumen, an intelligence provider for financial services; benchmarking in $25MM+ wealth band, 2020.
9. Source: Tricumen, an intelligence provider for financial services; benchmarking in $200k to $10MM wealth band, 2020.
10. Source: FDIC and other regulatory filings. Based on Citi’s internal definition of deposits, which excludes commercial deposits. Top 10 U.S. deposit franchise includes
branch driven consumer wealth deposits reported under Global Wealth Management. Peer group includes ALLY, BAC, COF, JPM, PNC, TD, TFC, USB and WFC.

41
Footnotes (continued)
Slide 12
1. Represents a segment that will consist of all the businesses Citi intends to exit including the 13 Asia / EMEA consumer markets, Mexico consumer,
small business and middle market banking and remaining Legacy Holdings assets.
Slide 14
1. Return on Tangible Common Equity (RoTCE) is a non-GAAP financial measure. RoTCE represents annualized net income available to common shareholders as a
percentage of average TCE. Historical average RoTCE is revised to largely conform with our current TCE allocation approach and also reflect the new operating
segments and reporting units.
2. U.S. Dollar Clearing Volume is defined as the number of USD Clearing Payment instructions processed by Citi on behalf of U.S. and foreign-domiciled entities
(primarily Financial Institutions).
3. Cross-Border Transaction Value is defined as the total value of cross-border FX Payments processed through Citi’s proprietary Worldlink and Cross-Border Funds
Transfer platforms. Includes payments from Consumer, Corporate, Financial Institution and Public Sector clients.
4. Securities services and issuer services managed $24.0 trillion in assets under custody and administration at December 31, 2021, of which Citi provides both custody
and administrative services to certain clients related to $1.9 trillion of such assets.
5. Client advisors include bankers, financial client advisors, relationship managers and investment counselors.
6. Client assets include AUMs, deposits and trust and custody assets.
Slide 15
1. Return on Tangible Common Equity (RoTCE) is a non-GAAP financial measure. RoTCE represents annualized net income available to common shareholders as a
percentage of average TCE. Historical average RoTCE is revised to largely conform with our current TCE allocation approach and also reflect the new operating
segments and reporting units.
Slide 16
1. Markets represents Fixed Income Markets and Equity Markets.
2. Excludes a pre-tax loss related to the sale of the Australia consumer business in 3Q21 of approximately $680 million (approximately $580 million after-tax) and a
true-up of approximately $14 million (approximately $12 million after-tax) in 4Q21. For additional information, see Citigroup’s Current Report on Form 8-K filed with the
SEC on August 9, 2021. Results of operations excluding the Asia divestiture-related impacts are non-GAAP financial measures. For a reconciliation to reported results,
please refer to Slide 36.
3. Excludes any potential impacts associated with divestitures of 13 exit markets in Asia or Mexico consumer, small business and middle-market banking operations.

42
Footnotes (continued)
Slide 17
1. Excludes any potential impacts associated with divestitures of 13 exit markets in Asia or Mexico consumer, small business and middle-market banking operations.
2. Excludes the impact of costs related to the Korea Voluntary Early Retirement Program (VERP) of approximately $1.1 billion (approximately $0.8 billion after tax) and
contract modification costs related to the Asia divestitures of approximately $119 million (approximately $98 million after tax). For additional information on the Korea
VERP, see Citigroup’s Current Report on Form 8-K filed with the SEC on October 25, 2021 and Citigroup’s Current Report on Form 8-K/A filed with the SEC on
November 8, 2021. Results of operations excluding these Asia divestiture related impacts are non-GAAP financial measures. For a reconciliation to reported results,
please refer to Slide 36.
Slide 18
1. FICO scores are updated as they become available. The FICO bands are consistent with general industry peer presentations. Results include immaterial balances for
Canada.
2. At the January 1, 2020 date of adoption, based on forecasts of macroeconomic conditions and exposures at that time, the aggregate impact to Citi was an approximate
$4.1 billion increase in the Allowance for credit losses.
3. Represents fourth quarter net credit losses (NCLs).
4. Excludes loans in North America that are primarily related to U.S. mortgages guaranteed by U.S. government-sponsored agencies since the potential loss
predominately resides with the U.S. agencies.
5. Includes Legacy Franchises and Corporate / Other.
6. Loans carried at fair value do not have an ACLL, therefore they are excluded from the ACLL ratio calculation.
Slide 19
1. Based on Citi’s method 2 result as of December 31, 2020, and its estimated method 2 result as of December 31, 2021, Citi’s GSIB surcharge is expected to increase to
3.5% effective January 1, 2023.
2. Effective January 1, 2023.
3. Management Buffer is 100 bps.
4. Subject to approval from Citi’s Board of Directors.
5. Citi is pursuing exits of its consumer franchises in 13 markets across Asia and EMEA and will focus its consumer banking franchise in the two regions on four wealth
centers: Singapore, Hong Kong, the UAE and London. As previously disclosed, Citi entered into an agreement to sell its consumer banking business in Australia and
announced a decision to wind-down and close its Korea consumer banking business. Citi also announced agreements to sell its Philippines consumer banking business
as well as its Thailand, Malaysia, Indonesia, Vietnam and Taiwan consumer banking businesses. Citi also announced its intention to exit Mexico consumer, small
business and middle market banking.

43
Footnotes (continued)
Slide 23
1. Excludes the impact of costs related to the Korea Voluntary Early Retirement Program (VERP) of approximately $1.1 billion (approximately $0.8 billion after-tax) and
contract modification costs related to the Asia divestitures of approximately $119 million (approximately $98 million after-tax) in 2021. For additional information on
the Korea VERP, see Citigroup’s Current Report on Form 8-K filed with the SEC on October 25, 2021 and Citigroup’s Current Report on Form 8-K/A filed with the SEC
on November 8, 2021. Results of operations excluding these Asia divestiture-related impacts are non-GAAP financial measures. For a reconciliation to reported results,
please refer to Slide 36.
2. Excludes any potential impacts associated with divestitures of 13 exit markets in Asia or Mexico consumer, small business and middle-market banking operations.
Slide 24
1. Tangible Common Equity (TCE) is a non-GAAP financial measure. TCE is defined as common stockholders’ equity less goodwill and identifiable intangible assets (other
than mortgage servicing rights (MSRs)).
2. Excluded from Citi’s Common Equity Tier 1 Capital are net DTAs arising from net operating losses, foreign tax credits (FTC) and general business credit carry-forwards.
Slide 25
1. Based on Citi’s method 2 result as of December 31, 2020, and its estimated method 2 result as of December 31, 2021, Citi’s GSIB surcharge is expected to increase to
3.5% effective January 1, 2023.
2. Effective January 1, 2023.
Slide 26
1. Return on Tangible Common Equity (RoTCE) is a non-GAAP financial measure. RoTCE represents annualized net income available to common shareholders as a
percentage of average TCE. For a reconciliation to reported results, please refer to Slides 36 and 37.
2. RoTCE excluding the impact of the ACL release in 2021 is a non-GAAP financial measure. The pre-tax ACL release in 2021 consists of an approximately $8.0 billion
credit reserve release for loans and an approximately $800 million release for unfunded lending commitments. For a reconciliation to report results, please refer to
Slides 36 and 37.
Slide 28
1. Return on Tangible Common Equity (RoTCE) is a non-GAAP financial measure. RoTCE represents annualized net income available to common shareholders as a
percentage of average TCE.
2. Tangible Common Equity (TCE) is a non-GAAP financial measure. TCE is defined as common stockholders’ equity less goodwill and identifiable intangible assets (other
than mortgage servicing rights (MSRs)).
3. Citi Commercial Bank (CCB) is not an operating segment or reporting unit. CCB financial metrics represent Citi’s business with mid-sized companies across our product
suite. Financial results from this client group are embedded in the ICG’s various products, including Services, Banking and Markets.

44
Footnotes (continued)
Slide 32
1. Return on Tangible Common Equity (RoTCE) is a non-GAAP financial measure. RoTCE represents annualized net income available to common shareholders as a
percentage
of average TCE. For a reconciliation to reported results, please refer to Slide 36.
2. RoTCE excluding the impact of the ACL release in 2021 is a non-GAAP financial measure. The pre-tax ACL release in 2021 consists of an approximately $8.0 billion credit
reserve release for loans and an approximately $800 million release for unfunded lending commitments. For a reconciliation to report results, please refer to Slide 36.
Slide 33
1. U.S. Dollar Clearing Volume is defined as the number of USD Clearing Payment instructions processed by Citi on behalf of U.S. and foreign-domiciled entities (primarily
Financial Institutions).
2. Cross-Border Transaction Value is defined as the total value of cross-border FX Payments processed through Citi’s proprietary Worldlink and Cross-Border Funds
Transfer platforms. Includes payments from Consumer, Corporate, Financial Institution and Public Sector clients.
3. Securities services and issuer services managed $24.0 trillion in assets under custody and administration at December 31, 2021, of which Citi provides both custody and
administrative services to certain clients related to $1.9 trillion of such assets.
4. Client assets include AUMs, deposits and trust and custody assets.
Slide 34
1. Source: Based on wallet share data per Dealogic as of Feb 23, 2022. 2017-2021 driver change is the difference between wallet share in 2021 and wallet share in 2017.
2. Source: Coalition Greenwich. As of December 31, 2021, preliminary results. Results are based upon Citi’s internal product offering taxonomy and Citi’s internal revenues.
Wallet share based on industry revenue pools. 2017-2021 driver change is the difference between wallet share in 2021 and wallet share in 2017.
3. Source: Coalition Greenwich. As of December 31, 2021, preliminary results. Results are based upon Citi’s internal product offering taxonomy and Citi’s internal revenues.
Wallet share based on industry revenue pools. 2017-2021 driver change is the difference between wallet share in 2021 and wallet share in 2017.
4. Includes $103 billion of consumer wealth deposits reported under Global Wealth Management.

45
Footnotes (continued)
Slide 36
1. Pre-tax loss related to the sale of the Australia consumer business of approximately $680 million (approximately $580 million after-tax) in 3Q21 and true-up of
approximately $14 million (approximately $12 million after-tax) in 4Q21. Results of operations excluding the impact of the sale of the Australia consumer business are
non-GAAP financial measures. For additional information, see Citigroup’s Current Report on Form 8-K filed with the SEC on August 9, 2021.
2. Includes the impact of costs related to the Korea Voluntary Early Retirement Program (VERP) of approximately $1.1 billion (approximately $0.8 billion after-tax) and
contract modification costs related to Asia divestiture markets of approximately $119 million (approximately $98 million after-tax). Results of operations excluding
these items are non-GAAP financial measures. For additional information on the Korea VERP, see Citigroup’s Current Report on Form 8-K filed with the SEC on
October 25, 2021 and Citigroup’s Current Report on Form 8-K/A filed with the SEC on November 8, 2021.
3. Represents the full year 2017 one-time impact of the enactment of Tax Reform as well as the full year 2018 one-time impact of the finalization of the provisional
component of the impact based on Citi’s analysis as well as additional guidance received from the U.S. Treasury Department related to Tax Reform.
4. Return on Tangible Common Equity (RoTCE) is a non-GAAP financial measure. RoTCE represents annualized net income available to common shareholders as a
percentage of average TCE.

Slide 37
1. RoTCE represents annualized net income available to common shareholders as a percentage of average TCE.

Slide 38
1. Citi’s reportable CET1 Capital ratios were derived under the U.S. Basel III Standardized Approach framework as of December 31, 2021 and for all prior periods presented
except for December 31, 2020 which was derived under the Basel III Advanced Approaches framework. This reflects the more binding CET1 Capital ratios under both
the Standardized Approach and the Advanced Approaches under the Collins Amendment.
2. Excludes issuance costs related to outstanding preferred stock in accordance with Federal Reserve Board regulatory reporting requirements.
3. Citi has elected to apply the modified transition provision related to the impact of the CECL accounting standard on regulatory capital, as provided by the U.S. banking
agencies’ September 2020 final rule. For additional information, please refer to the “Capital Resources” section of Citigroup’s 2020 Form 10-K.
4. Includes goodwill “embedded” in the valuation of significant common stock investments in unconsolidated financial institutions.

Slide 39
1. Citi has elected to apply the modified transition provision related to the impact of the CECL accounting standard on regulatory capital, as provided by the U.S. banking
agencies’ September 2020 final rule. For additional information, please refer to the “Capital Resources” section of Citigroup’s 2020 Form 10-K.
2. Additional Tier 1 Capital primarily includes qualifying noncumulative perpetual preferred stock and qualifying trust preferred securities.

46
Glossary of Terms
ACL Allowance for Credit Losses DCM Debt Capital Markets GS Goldman Sachs NSFR Net Stable Funding Ratio
ACLL Allowance for Credit Loan Losses DFAST Dodd-Frank Act Stress Test GWM Global Wealth Management PBWM Personal Banking & Wealth
Management
ANR Average Net Receivables DTA Deferred Tax Assets HNW High-Net-Worth
POS Point of Sale
AUA Assets Under Administration ECM Equity Capital Markets IB Investment Banking
RoTCE Return on Tangible Common Equity
AUC Assets Under Custody EMEA Europe, Middle East, & Africa ICG Institutional Clients Group
RWA Risk Weighted Assets
AUM Assets Under Management EOP End of Period IG Investment-Grade
SA-CCR Standardized Approach for
AVG Average EPS Earnings Per Share JPM JPMorgan
Counterparty Credit Risk
BAC Bank of America ESG Environmental, Social, & Governance LCR Liquidity Coverage Ratio
SCB Stress Capital Buffer
BCMA Banking, Capital Markets FICC Fixed Income, Commodities, LTD Long-Term Debt
TCE Tangible Common Equity
and Advisory Currencies
LATAM Latin America
TLAC Total Loss Absorbing Capacity
BPS Basis Points FY Fiscal Year
M&A Mergers & Acquisitions
TTS Treasury and Trade Solutions
CAGR Compound Annual Growth Rate G-SIB Global Systemically Important Banks
MD Managing Directors
UHNW Ultra-High-Net-Worth
CCB Citi Commercial Bank GAAP Generally Accepted Accounting
MS Morgan Stanley
Principles USD United States Dollars
CECL Current Expected Credit Loss
NAM North America
GDP Gross Domestic Product USPB United States Personal Banking
CET1 Common Equity Tier 1
NCL Net Credit Losses
WFC Wells Fargo & Co
NII Net Interest Income
YTD Year to Date
NIR Non-Interest Revenue
NPS Net Promoter Score

47