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Scriptfile

The document provides steps to resolve issues with no server connection appearing in the SAP Logon Pad or load balancing errors after installing SAP GUI. It instructs users to download a file containing script files from a helpdesk portal and run a batch file. If problems persist, it details manual steps to copy specific ini, hosts, and services files to specific Windows folders and paths depending on the Windows version.

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s k s
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© © All Rights Reserved
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Download as PDF, TXT or read online on Scribd
80 views

Scriptfile

The document provides steps to resolve issues with no server connection appearing in the SAP Logon Pad or load balancing errors after installing SAP GUI. It instructs users to download a file containing script files from a helpdesk portal and run a batch file. If problems persist, it details manual steps to copy specific ini, hosts, and services files to specific Windows folders and paths depending on the Windows version.

Uploaded by

s k s
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Steps to be followed if No Server connection appears in SAP Logon Pad or

Load balancing error appears after SAP GUI installation.

1. Open the BSNL ERP Helpdesk Portal http://10.197.216.213


2. Click the “Implementation” tab. Navigate to “Implementation Plan” option.
3. From here download the file “Script_files.rar” at a suitable location on your PC. It is available at
point no. 3 under “SAP GUI Installation and Configuration” section.
4. Unzip it and execute the “RUNME.BAT” file available in unzipped folder as an administrator.

If problem still persists, then kindly do these manual steps:

 For Windows XP SP 2/3

a. Copy “saplogon.ini” and “sapmsg.ini” files available in unzipped “Script_files_all”


folder to the following paths:
(i) C:\Windows\
(ii) C:\Documents and Settings\<your username>\Application Data\SAP\Common\
b. Copy “hosts” and “services” file to the following path:
(i) C:\WINDOWS\System32\drivers\etc\

 For Windows 7 & Vista

a. Copy “saplogon.ini” and “sapmsg.ini” files to the following paths:


(i) C:\Windows\
(ii) Path in Windows 7
C:\Users\<your username>\AppData\ Roaming \SAP\Common\
Path in Windows Vista
C:\Users\<yourusername>\AppData\ Local\VirtualStore\Windows\
b. Copy “hosts” and “services” file to the following path:
(i) C:\WINDOWS\System32\drivers\etc\

Note: Please unhide all the folders and take back up of your old Hosts & services file before
performing above activities.

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