Sr.

Topic
No

1 Alcohol Awareness
2 Bed Bug Training
3 Blue Energy Service Skills
4 Connected Room Training Program
5 CPR/First Aid
6 Creating an Intentionally Inclusive Guest Experience
7 CRM Day in the life
8 Cyber Security Awareness

9 Cyber Security Awareness –Managed

10 Digital Check-In Course for Front Office Managers

11 Digital Check-In Course General
12 Digital Key Game for Hilton
13 Digital Key Game for Hilton
14 Digital Key Game for Hilton
15 Digital Key Game for Hilton
16 Emergency Procedures
17 Full Service - Quality Assurance
18 Health and Safety
19 Hilton Honors Overview Training
20 Inclusive & Respectful Workplace
21 Introducing Blue Energy – Welcoming Opening Hotels
22 Make It Right Empowerment Guidelines
23 Make It Right Management Pledge
24 New Manager Welcome to Blue Energy – Open Hotels
25 New Team Member Orientation
26 Preventing Human Trafficking – Recognizing the Signs

Preventing Human Trafficking – Recognizing the Signs

27
(GM Acknowledgement)
28 Property Management System Training – OnQ
29 Property Technology Inspections
30 SALT Training
31 The Hilton Way - Vision
32 Breakfast at Hilton
33 Digital Key –DKTK Overview
34 Digital Key Game for Hilton
35 Food Safety & Sanitation
36 Lockout/Tag out
37 Property Management System Training – OnQ
38 Property Management System Training – OnQ
39 Property Management System Training – OnQ
40 Property Management System Training – OnQ
41 The Hilton Way – Breakfast Delivery Experience
42 The Hilton Way – Complimentary Upgrade Experience
43 The Hilton Way – Front Desk Hilton Honors Welcome
44 The Hilton Way – Priority Queuing
45 Delphi/DMPE
46 Meeting Planner Survey Training
47 OnQ Rate and Inventory Management Training Curriculum
48 OnQ Solicitation Management
49 Property Management System Training – OnQ
50 Property Management System Training – OnQ
51 Property Management System Training – OnQ
52 Property Management System Training – OnQ
53 Property Management System Training – OnQ
54 Property Management System Training – OnQ
55 Property Management System Training – OnQ
56 Property Management System Training – OnQ
57 Property Management System Training – OnQ
58 Property Management System Training – OnQ
59 Property Management System Training – OnQ
60 Property Management System Training – OnQ
61 Property Management System Training – OnQ
62 Digital Key Game for Hilton
63 eSales Training PGWP
64 Hilton Honors Champion Training
Hilton Honors Points & Money Rewards™ for Revenue
65
Management
66 LightStay
 HU Course Code

1031302
3849
hh-blue_energy_service_skills
Connected_Room
903301
1136313
1044 / 1067 / 1068
421313

2020_MANDATORY_COMPLIANCE_NH or
2020_MANDATORY_COMPLIANCE_EX

400326
400327
473315
473310 & 473311
473316
473317
HH-Emergency_Procedures

1031303
505305 or 505305CC
1004340 & 1004341
HHR_Blue_Energy
903306
1138303
Curriculum_604
hh-100
319301

1136328
ONQPM37
1094301
SALT_reporting Curriculum
822306
3387
675301
473309 & 473308
1034302
903303
ONQPM45
 ONQPM412
ONQPM43
ONQPM29
822308
1135312
822307
961301
4502 / 4528 / 230301 / 277302 / 404309 /
4530
MPS_PROGRAM
4460
2597
ONQPM27
ONQPM47
ONQPM31 & ONQPM33
ONQPM39
ONQPM49
ONQPM23
ONQPM35
ONQPM21
ONQPM11 & ONQPM13
ONQPM25
ONQPM17
ONQPM15
ONQPM19
473307, 473313 & 473312
666
933302
708301
685303
 Designation

All
All
All
All
All
All
All
All

All

FOM
FO TMs, HK Manager, Reservation Tms & Revenue TMs
Managers & Executives

All
GM, Chief Engineer, Housekeeping TMs, HODs
All
All
All
GM and all Department Heads/EC Members at newly opening/converting hotels
All
General Managers and Department Heads
New Department Heads, Managers and Supervisors
All
All

GM
Security TMs
GM &HODs
FO TMs, All Managers
All
All
All
All
All
All
Accounts Receivable/Credit Manager
 Finance Manager
Finance TMs
Operators
FO TMs, F&B Service TMs, GMs, HR, Finance
GM & FO TMs
FO TMs & GM
GM & FO TMs
DCS, BDM, Sales Manager, Catering & Events positions
Event Sales Tms, Commercial Services Director, F&B Manager
Revenue
CSD
All
AR Clerk
Bell Boys & concierge
CS TMs
Executive Housekeeper
Executives & Managers
F&B Service TMs
FOM
GM or GM Designee
Night Auditors / Duty Managers
Reservation
Revenue & Reservation
Revenue TMs

All CS TMs
Honors Champion
Revenue Manager, FOM & Reservationist
GM, Chief Engineer, DOCS
 Department

F&B Service
Front Office, Engineering, Housekeeping & HODs
All
Front Office & Engineering
All
All
Front Office
All

All

Front Office
Front Office, Housekeeping, CS
All
Finance
Housekeeping
Securtiy
All
All
All
All
All
All
All
All
All
All
All

Admin
Security
All
All
All
Culinary and F&B Service
Engineering
Engineering
Culinary and F&B Service
Engineering
Finance
 Finance
Finance
Front Office
Front Office, F&B Service, GMs, HR, Finance
Admin & Front Office
Front Office and Admin
Admin & Front Office
CS
CS and F&B Service
CS
CS
Front Office
Finance
Front Office
CS
Housekeeping
Front Office
F&B Service
Front Office
Admin
Front Office
CS
CS
CS
Front Office
CS
Front Office
CS & Front Office
Admin, Engineering & CS
 Deadline

31st January 2020

31st January 2020
31st January 2020
31st January 2020
31st January 2020
31st January 2020
31st January 2020
31st January 2020

31st January 2020

31st January 2020

31st January 2020
31st January 2020
31st January 2020
31st January 2020
31st January 2020
31st January 2020
31st January 2020
31st January 2020
31st January 2020
31st January 2020
31st January 2020
31st January 2020
31st January 2020
31st January 2020
31st January 2020
31st January 2020

31st January 2020

31st January 2020
31st January 2020
31st January 2020
31st January 2020
27th January 2020
27th January 2020
27th January 2020
27th January 2020
27th January 2020
27th January 2020
27th January 2020
27th January 2020
27th January 2020
27th January 2020
27th January 2020
27th January 2020
27th January 2020
10th February 2020
10th February 2020
10th February 2020
10th February 2020
10th February 2020
10th February 2020
10th February 2020
10th February 2020
10th February 2020
10th February 2020
10th February 2020
10th February 2020
10th February 2020
10th February 2020
10th February 2020
10th February 2020
10th February 2020
31st January 2020
10th February 2020
31st January 2020
10th February 2020
31st January 2020