MS900 Master
MS900 Master
WWW.AGUIDETOCLOUD.COM
MS900: Course Introduction
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Susanth Sutheesh
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Study areas Weights
Understand cloud concepts 15-20%
Understand core Microsoft 365 services and concepts 30-35%
Understand security, compliance, privacy, and trust in Microsoft 365 25-30%
Understand Microsoft 365 pricing and support 20-25%
WWW.AGUIDETOCLOUD.COM
aka.ms/Microsoft365Exams A Guide To Cloud
aka.ms/ModernDesktopExams
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Next Video
WWW.AGUIDETOCLOUD.COM
How to schedule MS900 Exam?
1
Visit the
WWW.AGUIDETOCLOUD.COM
Exam page
Select your
country 2
Schedule
the exam 3
A Guide To Cloud
Go to exam page
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Select “At my
home or office ”
WWW.AGUIDETOCLOUD.COM
Check Check internet Check
microphone speed webcam
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Check Check internet Check
microphone speed webcam
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Read the online
exam policies.
Click Next after
you agree to all
policies.
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Select one of the
available dates for
the available time
options to light up
Then select an
available time of
your preference.
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Rescheduling /
Cancellation policy
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Login: www.microsoft.com/learning
WWW.AGUIDETOCLOUD.COM
Certification Exam Benefits.
After training, consider pursuing a Microsoft Certification to help distinguish your technical
expertise and experience. Ask your instructor about available exam promotions and discounts.
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Next Video
WWW.AGUIDETOCLOUD.COM
Module 01: Cloud Concepts
WWW.AGUIDETOCLOUD.COM
Principles of cloud computing
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Server costs Leasing a cloud-based server
WWW.AGUIDETOCLOUD.COM
Public Cloud Private Cloud Hybrid Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
• No CapEx
• Agility
• Consumption-based
• Lower costs
• No maintenance
• Near-unlimited scalability
• High reliability
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
• Improved Security
• More flexibility
• High Scalability
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
• Control
• Flexibility
• Compliance
• Cost-effectiveness
• Ease
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
The most Focus on Pay-as-you-
flexible cloud Application go pricing
service development model
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Privacy Compliance Data Protection
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
High
Security Availability
Scalability
Elasticity
Fault
Tolerance
Cloud
Agility
Benefits
Disaster Global
Recovery Reach
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Next Video
WWW.AGUIDETOCLOUD.COM
Module 01: Cloud Concepts
WWW.AGUIDETOCLOUD.COM
Microsoft cloud services
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
• Azure Active Directory (Azure AD or AAD) • Media Services
• Azure Information Protection • Mobile Services
• Backup • Multi-Factor Authentication
• Content Delivery Network • Stream Analytics
• Key Vault • Virtual Machines
• Machine Learning • Virtual Network
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Next Video
WWW.AGUIDETOCLOUD.COM
Module 01: Cloud Concepts
WWW.AGUIDETOCLOUD.COM
Migrating to cloud services
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Next Video
WWW.AGUIDETOCLOUD.COM
Module 01: Cloud Concepts
WWW.AGUIDETOCLOUD.COM
systems, but you want to minimize your CapEx impact. Which of the
following is the best solution?
You want a cloud subscription model that is the least expensive way to
access services that are strictly hosted by a cloud service provider. Which
WWW.AGUIDETOCLOUD.COM
cloud model describes this?
WWW.AGUIDETOCLOUD.COM
(A) Cloud computing is cost effective, elastic and on-premises.
(B) Cloud computing is scalable, inelastic but always current.
(C) Cloud computing is scalable, elastic and reliable.
(D) Cloud computing is cost effective but unreliable.
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
(A) Infrastructure as a Service (IaaS)
(B) Platform as a Service (PaaS)
(C) Software as a Service (SaaS)
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
applications?
WWW.AGUIDETOCLOUD.COM
(A) Endangered Species Act
(B) Health Insurance Portability and Accountability Act (HIPPA)
(C) Sarbanes–Oxley Act
(D) Gramm–Leach–Bliley Act (GLBA)
(E) Cloud Compliance Act
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
(A) Office 365 Enterprise
(B) Office 2016
(C) Windows 10 Pro
(D) Windows 10 Enterprise
(E) Enterprise Mobility + Security
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Next Video
WWW.AGUIDETOCLOUD.COM
Module 02: Microsoft 365 core services
WWW.AGUIDETOCLOUD.COM
Microsoft 365 core services
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Some features of Exchange Online include:
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Using SharePoint Online, users can:
▪ Build intranet sites and create pages, document libraries, and lists
▪ Add web parts to customize their content
▪ Share important visuals, news, and updates with a team or communication site
▪ Discover, follow, and search for sites, files, and people across their organization
▪ Manage their daily routines with workflows, forms, and lists
▪ Sync and store their files in the cloud so anyone can securely work with them
▪ Catch up on news on-the-go with the SharePoint mobile app
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
With Teams you can also:
▪ Communicate through chat, meetings, and calls
▪ Collaborate together with integrated Microsoft
Office 365 apps
▪ Customize your workplace and achieve more
▪ Make calls in Office 365 and Teams
▪ Connect across devices
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
By using Intune, you can:
• Allow staff to more safely access organizational data by using personal devices
• Manage company-owned phones
• Control access to Microsoft Office 365 from unmanaged devices
• Help to ensure that devices and apps that do connect to corporate data are
compliant with security policies
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
▪ Some Office 365 plans include Office 365
ProPlus
WWW.AGUIDETOCLOUD.COM
Exchange Online provides the following differences:
▪ Unlimited storage
▪ High availability
▪ No traditional backups
▪ Automatic integration with other Office 365 features
▪ New features
▪ No access to Exchange Online databases or servers
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Key differences between SharePoint Online and SharePoint Server:
WWW.AGUIDETOCLOUD.COM
Next Video
WWW.AGUIDETOCLOUD.COM
Module 02: Microsoft 365 core services
WWW.AGUIDETOCLOUD.COM
Deploying Windows 10 and Office 365 ProPlus
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
▪ Assessing your environment and network.
▪ Making sure your existing hardware and applications will work with
the new software.
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
▪ Windows Autopilot ▪ Configuration Manager
▪ In-place upgrade ▪ Office Deployment Tool
▪ Dynamic Provisioning ▪ Microsoft Intune
▪ Subscription activation ▪ Install directly from the Office 365
portal
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Revisions and updates are propagated more frequently by using:
▪ Feature updates
▪ Quality updates
Servicing channels:
▪ Windows Insider
▪ Semi-annual channel
▪ long-term servicing channel
Deployment rings:
▪ Preview
▪ Broad
▪ Critical
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
▪ Monthly channel
▪ Semi-Annual Channel (Targeted)
▪ Semi-Annual Channel
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Next Video
WWW.AGUIDETOCLOUD.COM
Module 02: Microsoft 365 core services
WWW.AGUIDETOCLOUD.COM
Unified endpoint management in Microsoft 365
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Product E3 plan E5 plan
Azure AD Premium P1 plan P2 plan
Intune Yes Yes
Azure Information Protection P1 plan P2 plan
Microsoft Advanced Threat Analytics Yes Yes
Cloud App Security No Yes
Configuration Manager Yes Yes
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
▪ Conditional access
▪ Remote actions
▪ Client Health
▪ Windows 10 Autopilot
▪ Hybrid Azure AD
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Next Video
Exam: MS-900
WWW.AGUIDETOCLOUD.COM
Microsoft 365
Fundamentals
Module 02: Microsoft 365 core services
WWW.AGUIDETOCLOUD.COM
Teamwork in Microsoft 365
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Next Video
Exam: MS-900
WWW.AGUIDETOCLOUD.COM
Microsoft 365
Fundamentals
Q1:
Which of the following are feature pillars of Windows 10
Enterprise?
WWW.AGUIDETOCLOUD.COM
(A) Limited hardware support
(B) Complex updates
(C) Intelligent security
(D) Rigid management
A Guide To Cloud
Q2:
You want the ability to communicate with colleagues by using
instant messaging. Which Microsoft 365 app enables this?
WWW.AGUIDETOCLOUD.COM
(A) Microsoft Exchange Online
(B) Microsoft Intune
(C) Microsoft SharePoint online
(D) Microsoft Teams
A Guide To Cloud
Q3:
Which of the following is a cloud-based platform that
combines customer relationship management and enterprise
WWW.AGUIDETOCLOUD.COM
resource planning?
(A) Power BI
(B) Microsoft Dynamics
(C) Yammer
(D) OneDrive for Business
A Guide To Cloud
Q4:
Which Microsoft 365 service or app enables you to manage
users’ devices?
WWW.AGUIDETOCLOUD.COM
(A) Exchange Online
(B) Teams
(C) Microsoft Intune
(D) Microsoft Azure Active Directory (Azure AD)
A Guide To Cloud
Q5:
You are the IT manager for your organization. What is the
simplest approach to have your users install Office on their
WWW.AGUIDETOCLOUD.COM
client devices?
Q6:
Which Windows as a service (WaaS) update channel does
not receive feature updates?
WWW.AGUIDETOCLOUD.COM
(A) Windows Insider program
(B) Semi-Annual Channel
(C) Semi-Annual Channel (Targeted)
(D) Long-Term Servicing Channel
A Guide To Cloud
Q7:
Which of the following lets you see how you spend your time
at work and then suggests ways to work smarter, like cutting
WWW.AGUIDETOCLOUD.COM
unproductive meeting time?
WWW.AGUIDETOCLOUD.COM
Next Video
WWW.AGUIDETOCLOUD.COM
Module 03: Security, compliance, privacy,
and trust in Microsoft 365
▪ Lesson 1: Organizational
security fundamentals
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Organizational security fundamentals
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Identity and access management Threat protection
▪ Local, domain, ▪ Firewall settings
▪ Azure Active Directory (Azure AD) ▪ Antivirus/antimalware protection
▪ Microsoft accounts, as well as other account types ▪ Software fixes and updates
▪ Lax security settings
▪ Poor physical security
WWW.AGUIDETOCLOUD.COM
▪Multi-factor authentication (MFA).
▪Windows Hello
▪Microsoft Authenticator
▪Conditional access
▪Identity protection
▪Azure Security Center
▪Microsoft Cloud App Security
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
▪ Data at rest
▪ Data in transit
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Device security
▪ Firewall settings
▪ Antivirus / antimalware protection
▪ Software fixes and updates
▪ Lax security settings
▪ Poor physical security
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
▪ Unauthorized users accessing data from a lost or stolen removable drive
▪ Data leakage arising from a lost or stolen laptop
▪ Data leakage arising from user emails with sensitive content inadvertently being sent to
unintended recipient(s)
WWW.AGUIDETOCLOUD.COM
Next Video
Exam: MS-900
WWW.AGUIDETOCLOUD.COM
Microsoft 365
Fundamentals
WWW.AGUIDETOCLOUD.COM
Security features in Microsoft 365
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
Exam: MS-900
WWW.AGUIDETOCLOUD.COM
Microsoft 365
Fundamentals
Next Video
Exam: MS-900
WWW.AGUIDETOCLOUD.COM
Microsoft 365
Fundamentals
WWW.AGUIDETOCLOUD.COM
Identity and Access Management
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
▪ Self-service group management
▪ Advanced security reports and alerts
▪ MFA
▪ Microsoft Identity Manager (MIM) licensing
▪ Password reset with writeback
▪ Conditional Access based on device, group, or location
▪ Azure AD Connect Health
▪ Azure AD Identity Protection (P2 license only)
▪ Azure AD Privileged Identity Management (P2 license only)
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
▪ Proactively recognize potential security risks and identify vulnerabilities
in your organization.
▪ Automatically apply responses and actions when suspicious activity on
one or more identities is detected.
▪ Properly investigate incidents and take actions to resolve them.
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
Exam: MS-900
WWW.AGUIDETOCLOUD.COM
Microsoft 365
Fundamentals
Next Video
Exam: MS-900
WWW.AGUIDETOCLOUD.COM
Microsoft 365
Fundamentals
WWW.AGUIDETOCLOUD.COM
Device and data protection in Microsoft 365
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Microsoft 365 device management uses Intune to provide device and data protection
▪ Enroll
▪ Configure
▪ Protect
▪ Retire
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
For devices protected by Intune, you can also manage:
▪ Device restrictions
▪ Endpoint protection
▪ Identity protection
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
▪Separation between personal and corporate data.
▪Additional protection to LOB apps.
▪Ability to perform a selective wipe.
▪Audit reporting.
▪Management system integration.
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Next Video
▪ Lesson 5: Compliance in
Microsoft 365
A Guide To Cloud
Exam: MS-900
WWW.AGUIDETOCLOUD.COM
Microsoft 365
Fundamentals
WWW.AGUIDETOCLOUD.COM
Compliance in Microsoft 365
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
The portal consists of several components:
WWW.AGUIDETOCLOUD.COM
• Enable people in your organization to apply a retention label manually.
• Apply retention labels to content automatically.
• Apply a default retention label to a document library.
• Implement records management across Office 365.
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
Exam: MS-900
WWW.AGUIDETOCLOUD.COM
Microsoft 365
Fundamentals
Next Video
Exam: MS-900
WWW.AGUIDETOCLOUD.COM
Microsoft 365
Fundamentals
WWW.AGUIDETOCLOUD.COM
(A) DLP policy
(B) Firewall
(C) MAC address
(D) Router
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Microsoft engineers?
WWW.AGUIDETOCLOUD.COM
(A) Auditing
(B) Security
(C) Global Compliance
(D) Trust documents
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
(A) Workplace analytics
(B) Actionable insights
(C) MyAnalytics
(D) Streamlined compliance
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
and from not normal locations. What tool or feature in Microsoft
365 might alert you to such activity?
WWW.AGUIDETOCLOUD.COM
management feature could help with this?
WWW.AGUIDETOCLOUD.COM
passwords?
WWW.AGUIDETOCLOUD.COM
relevant data is being shared?
WWW.AGUIDETOCLOUD.COM
Next Video
WWW.AGUIDETOCLOUD.COM
Module 04: Microsoft 365 Pricing and
Support
WWW.AGUIDETOCLOUD.COM
Microsoft 365 Pricing and Support
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Subscription plans for Microsoft 365 include:
▪ Microsoft 365 Enterprise
▪ Microsoft 365 E3
▪ Microsoft 365 E5
▪ Microsoft Managed Desktop
▪ Microsoft 365 F1
▪ Microsoft 365 Business
▪ Microsoft 365 Education
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
When managing Microsoft 365
subscriptions, you can:
WWW.AGUIDETOCLOUD.COM
▪ Current number of purchased licenses
▪ Any current charges due on an account
▪ Payment method
▪ Additional services or features
▪ Billing notifications
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Next Video
WWW.AGUIDETOCLOUD.COM
Module 04: Microsoft 365 Pricing and
Support
WWW.AGUIDETOCLOUD.COM
Support in Microsoft 365
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
▪ Cloud Service Provider Tier 1 support
▪ Telephone support
▪ Microsoft 365 support forums
▪ Automated assistance bot
▪ Premier Support
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
For most services, 99% of available time is guaranteed
In addition to your Cloud Solution Provider’s (CSP) SLA, Microsoft offers Microsoft 365 subscribers a
Microsoft Online Services Agreement
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
A Guide To Cloud
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
Next Video
WWW.AGUIDETOCLOUD.COM
Module 04: Microsoft 365 Pricing and
Support
WWW.AGUIDETOCLOUD.COM
access management?
WWW.AGUIDETOCLOUD.COM
connect their mailboxes to the Microsoft Exchange Online
service. What should you do to check the service status?
WWW.AGUIDETOCLOUD.COM
should you choose?
WWW.AGUIDETOCLOUD.COM
(A) In the Microsoft 365 admin center, select View service requests under the Support blade.
(B) Search the Microsoft 365 support forums using your service request numbers.
(C) Only Tier 1 Cloud Service Providers have this information; you will need to call them.
(D) Email Microsoft Support.
Which of the following is an automated assistance bot designed to
help you find answers to Office 365 support questions?
WWW.AGUIDETOCLOUD.COM
(A) FastTrack
(B) TechBot
(C) PremierBot
(D) O365 Assistant
Which of the following is a channel where you can get direct
access to Microsoft 365 planning materials and project managers?
WWW.AGUIDETOCLOUD.COM
(A) FastTrack
(B) Microsoft 365 Tech Community
(C) Premier Support
(D) Microsoft 365 support forums
A Guide To Cloud
WWW.AGUIDETOCLOUD.COM
THANK YOU