USER MANUAL FOR

BRONZE CERTIFICATION

ZED/USER MANUAL/BRONZE CERTIFICATION/20.04.2022

 General Instructions

▪ Official website of ZED is https://zed.msme.gov.in/

▪ After registration, login with ZED ID and password sent on the Email ID provided.

▪ Apply for Bronze certification by paying the certification fee (and/or applying Joining Reward) and download ZED
MSME Mobile app from google play store to submit Basic information and Documents.

▪ Assessor will verify the information and documents submitted by the applicant. After successful verification, a
certificate and report will be provided to applicant.

▪ MSMEs will now be eligible for the following incentives:

✓ Joining reward of Rs. 10,000/- for ZED Certification.
✓ Subsidy as per the following structure, on the cost of certification:
i. Micro Enterprises: 80%
ii. Small Enterprises: 60%
iii. Medium Enterprises: 50%
✓ There will be an additional subsidy of 10% for the MSMEs owned by Women/SC/ST Entrepreneurs OR
MSMEs in NER/Himalayan/LWE/Island territories/aspirational districts.
✓ In addition to above, there will be an additional subsidy of 5% for MSMEs which are also a part of the SFURTI
OR Micro & Small Enterprises - Cluster Development Programme (MSE-CDP) of the Ministry.

ZERO DEFECT . ZERO EFFECT

 Bronze Certification Process Flow

Steps Activities

Registration Online Enter valid Udyam ZED ID, Password &

ZED Pledge
(Web/Mobile registration on Udyam & validation Pledge Certificate
taken
APP) ZED Portal Mobile number through API issued

MSME applies for Online payment of MSME downloads Basic info and documents
certification through MSME contribution mobile app for next submitted by MSME SPOC
dashboard (if and as applicable) steps along with his/her selfie

Geo-tagging and
Desktop Non- If NC Case Case Case
real time data
Verification conformances assessed by allocated for submitted to
captured and Live
(Web/Mobile raised by assessor assessor assessment Master Admin
Web Monitoring
APP)
No NC

Non- Auto Certificate & Report generated

Case approved
conformances and sent to MSME through email.
by assessor
closed by MSME Also available on Applicant dashboard

ZERO DEFECT . ZERO EFFECT NC = Non-Conformity

 Apply for Bronze Certification

ZERO DEFECT . ZERO EFFECT

 Web Module Mobile App

Click here to
Login

Registered user to login by

using login credentials sent to
the registered Email ID

ZERO DEFECT . ZERO EFFECT

 Web Module Mobile App

Click here to
download mobile
application from
Play Store

Click here to apply for desired

ZED certification level
Click here to
download ZED
Pledge Certificate

ZERO DEFECT . ZERO EFFECT

 Web Module Mobile App

Read the disclaimer and click

here to Accept and Proceed

ZERO DEFECT . ZERO EFFECT

 Web Module Mobile App

Read the instructions and click here to Proceed

ZERO DEFECT . ZERO EFFECT
 Web Module Mobile App

Provide GST Number

and TAN Number as
applicable

Click here to avail

joining reward of Rs.
10,000/- (this amount
will be deducted from
the total cost of
certification)

Provide GST Number and Click here to avail joining

TAN Number as applicable reward of Rs. 10,000/- (this
amount will be deducted
from the total cost of Click here to
certification) Proceed to payment
ZERO DEFECT . ZERO EFFECT
 Payment Gateway (Web Module) Mobile App

Select payment
Select payment
option from the list
option from the list

Click here to make payment

ZERO DEFECT . ZERO EFFECT
 Web Module Mobile App

Click here to start

certification process

Click here to download mobile Click here to go back to

application from Play Store dashboard

To start the certification process, download ZED MSME mobile application from the Play Store
OR
Mobile Application can be downloaded from the
Link: https://play.google.com/store/apps/details?id=com.qci.zed.msme

ZERO DEFECT . ZERO EFFECT

 Play Store link to download Mobile Application :
https://play.google.com/store/apps/details?id=com.qci.zed.msme

Click here to
install Mobile
Application

Click here to download

Mobile Application from
Email after successful payment Play Store

ZERO DEFECT . ZERO EFFECT

 Document / Information Upload Process through Mobile Application

Click here to
proceed

Basic Information
and Document
Upload

App Login User Dashboard

ZERO DEFECT . ZERO EFFECT
 Certification
next Requirements

Click here to Accept

and Proceed
ZERO DEFECT . ZERO EFFECT
 Basic
next Information

Click here to Submit

Certification Requirement
ZERO DEFECT . ZERO EFFECT
 Basic Information

Capture MSME
Representative Selfie and
Site Exterior Photographs

After Capturing
Photographs

ZERO DEFECT . ZERO EFFECT

 Basic Information
Click here to close
the window

ZERO DEFECT . ZERO EFFECT

Click here to submit
 Basic Information
Click here to close
the window

next

Document
Upload

ZERO DEFECT . ZERO EFFECT

Click here to submit Click here Proceed
 Document Upload Click here to close
the window

ZERO DEFECT . ZERO EFFECT

Click here to submit
 Document Upload

Click here to close the window

Click here to submit Click here to submit

all documents
ZERO DEFECT . ZERO EFFECT
 Screens after submission of Basic
Information and Documents

After submission of Basic Information

and Documents, case is allocated to
assessor for verification
ZERO DEFECT . ZERO EFFECT
 Email after submission of Basic Information and
Documents Email, if there is any non-conformance
found by assessor during desktop
verification

ZERO DEFECT . ZERO EFFECT

 Non-Conformance raised can be viewed in web and mobile app

Use ZED MSME mobile app to close

the non-conformances within 30 days
from the date of issue

ZERO DEFECT . ZERO EFFECT

 Process to close Non-Conformance (NC) Raised

ZERO DEFECT . ZERO EFFECT

 NC raised by
Provide
assessor
Remarks here
A

Click here to
Close Non-
Conformance

Capture new evidence here

ZERO DEFECT . ZERO EFFECT
 Email after submission of response against non-conformance(s) raised

Response submitted will be verified

by assessor and after successful
verification Bronze certificate and
Assessment Report will be issued

ZERO DEFECT . ZERO EFFECT

 Screens after successful completion of
Bronze Certification

ZERO DEFECT . ZERO EFFECT

 Email after achieving Bronze Certification

Bronze Certificate Assessment Report

ZERO DEFECT . ZERO EFFECT

 Unit Name

Assessed Unit Address

NIC Sector Code (2 Digit)

Certificate
Issuance Date Udyam Registration Number

Validity of QR Code
Certificate
Certificate Number
ZERO DEFECT . ZERO EFFECT