DANGEROUS GOODS

AWARENESS
Learning Guide

DHLE_NOPS_DGA_Learning_Guide_A4_EN_v6.3
2 Dangerous Goods Awareness
WELCOME TO YOUR LEARNING GUIDE

Your Learning Guide is packed with activities and

useful information that you will need during this
Dangerous Goods Awareness Module. It will also be
your reference guide back at work.
Keep it safe – you never know when you may need it!

Name:

Loction:a
4 Dangerous Goods Awareness

MY JOURNEY
BRIEFING 5
Dangerous Goods regulations 9

Your brief 12

Dangerous Goods are all around us 16

The nine Classes of Dangerous Goods 18

Packing Groups 25

Consumer warning labels 26

COURIER COLLECTION 29
Vague descriptions 32

Types of lithium batteries and shipping rules 36

Handling labels and marks 38

Packaging 42

VISIT TO THE SERVICE CENTER 47

Dangerous Goods Shipper’s Declaration 51

Dangerous Goods on the belt 53

QUESTIONS AT THE HUB AND GATEWAY 57

Suspicious signs and the power of our senses 62

The provisions for Dangerous Goods in baggage for passengers and crew 67

DETECTIVE DEBRIEF 73
 BRIEFING
BRIEFING
 Dangerous Goods Awareness 7

THE CASE

There has been a tip off:

“Right now, some of the Shipments we are moving through our Network

have hidden Dangerous Goods inside them. Even some of our regular
Dangerous Goods Shipments have discrepancies – there is something
that’s not quite right about them!”

You’ve been called in to help the Chief Detective Detect and Reject
these Shipments before they cause any serious harm.
Once you’ve completed a journey through our Global Network, solved the case, and tested your
knowledge, you’ll become a Certified International Specialist in Dangerous Goods Awareness*.

Good Luck!

* CIS Dangerous Goods Awareness will not qualify you to

conduct Dangerous Goods acceptance checks – this is a
Category 4, 5 and 7 DG awareness program only
8 Dangerous Goods Awareness

MY NOTES – BRIEFING

MY NOTES

The biggest Dangerous Goods challenges in my country are:

 Dangerous Goods Awareness 9

DANGEROUS GOODS REGULATIONS

There are many international, regional and country regulations covering the transportation of
Dangerous Goods by air, sea, road and rail. DHL Express must be compliant with these regulations
at all times to ensure that Shipments are being moved safely.
The United Nations (UN) ensures consistency between the following regulations:

AIR ROAD
IATA-DGR – International ADR – Accord Européen
Air Transport Association Relatif au Transport
Dangerous Goods Regulations International des
Marchandises Dangereuses
par Route
ICAO-TI – International
Civil Aviation Organization RAIL
Technical Instructions RID – Règlement Concernant
le Transport International
Ferroviare des Marchandises
Dangereuses par Chemin de
Fer
SEA
IMDG CODE – International USA
Maritime Dangerous CFR 49 – Code of Federal
Goods Code Regulations Title 49

The local regulations in my country are:

10 Dangerous Goods Awareness

DANGEROUS GOODS REGULATIONS

RESPONSIBILITIES
Regulations explain who is responsible for what when it comes to Dangerous Goods.

Our DHL Express responsibilities

As the Operator, we are responsible for
Dangerous Goods:

FACTS
• Acceptance
• Storage
• Loading At DHL Express, Dangerous
• Inspection
 Goods Awareness is everyone’s
responsibility.
• Reporting

• Record retention
• Provision of information
• Emergency response procedures
• Training – DHL Express colleagues need to
receive relevant training for their role and
complete refresher training every two years

Our Customers’ responsibilities

As shippers, our Dangerous Goods
FACTS Customers are responsible for:
Before a Custom • Ensuring Dangerous Goods Shipments
er can ship
Dangerous Good are not prohibited from air transport
s, they must
be audited by DH
L Express • Properly classifying, identifying, packing,
to check they m
eet all these marking, labeling and documenting
responsibilities.
Dangerous Goods Shipments in
accordance with regulations
• Completing relevant training
via a trusted provider
 Dangerous Goods Awareness 11

OUR NETWORK CARRIERS

Our air network consists of DHL partner airlines giving global network coverage for cargo
aircraft. In addition to this, DHL utilizes space on many commercial passenger airlines.
This requires DHL Express to pay attention to both our partner airline and commercial passenger
airline requirements when transporting our Dangerous Goods Shipments as they may have
variations of the Dangerous Goods regulations.
12 Dangerous Goods Awareness

YOUR BRIEF

DETECT AND REJECT HIDDEN DANGEROUS GOODS

DETECT

Spot Shipments with suspicious signs that suggest

Dangerous Goods may be hidden inside. Suspicious signs
could include:
• Something detected by your senses – see page 62
• Vague commodity descriptions
• Partly shown Dangerous Goods labels and marks
• Reused Dangerous Goods packaging

REJECT

Stop Shipments by either:

• Not collecting them from the Customer
• Removing them from the belt

Always inform your Supervisor.

C TS
FA

y
Dangerous Goods are an
commodities that, when
rd
transported, pose a haza
or the
to health, safety, property
environment.
 Dangerous Goods Awareness 13

DETECT AND REJECT DANGEROUS GOODS SHIPMENTS

WITH DISCREPANCIES

DETECT

Spot declared Dangerous Goods Shipments that have

something not quite right about them. This could include:
• Shipper is not approved by DHL Express
• Shipments are on the belt when they shouldn’t be
• Shipment is damaged
• Shipment contains Dangerous Goods NOT accepted by
DHL Express

REJECT

Stop Shipments by either:

• Not collecting them from the Customer
• Removing them from the belt

Always inform your Supervisor.

T
FAC S

In the USA, Dangerous Goods

are referred to as Hazardous
Materials or HAZMAT.
14 Dangerous Goods Awareness

YOUR BRIEF

EMERGENCY RESPONSE PROCEDURE

If you ever see a Shipment leaking, causing a spillage,

smoking, or on fire, then follow these three simple
steps:

1. Do not touch.
2. Clear the area immediately.
3. Inform your Supervisor.

RECOGNIZE AND IDENTIFY

Dangerous Goods Detectives can also recognize and identify declared Dangerous Goods
Shipments by their labels, marks, packaging and documentation. You will discover how to do this
over the course of your journey.
 Dangerous Goods Awareness 15

MY NOTES
16 Dangerous Goods Awareness

DANGEROUS GOODS ARE ALL AROUND US

Place a tick ✔ next to the items you have with you today.

FACTS

?
Everyday items
can become
Dangerous whe
n transported
due to changes
in temperature,
changes in air pre
ssure and
vibrations.
 Dangerous Goods Awareness 17

Place a tick ✔ next to the items you have around your home.

?
18 Dangerous Goods Awareness

THE NINE CLASSES OF DANGEROUS GOODS

Dangerous Goods are grouped together into Classes depending on the type of danger they pose.
There are nine separate Classes and some of these Classes are also further split into divisions.

HAZARD LABELS
You can recognize Dangerous Goods, and identify their Class, by diamond shaped Dangerous
Goods hazard labels, which may be brightly colored.
Hazard labels warn shippers and operators about the type of danger the good inside a Shipment
poses when being transported.

CLASS 1 – EXPLOSIVES
Substances that explode, or can trigger explosive devices.

Examples: Ammunition, , dynamite, airbag initiators

and detonators.

DHL Express does NOT carry Class 1 Explosives.

 Dangerous Goods Awareness 19

CLASS 2 – GASES

2.1 Flammable Gas

Gases that may ignite or burn instantly.
Examples: Camping gas, butane, propane,
, gas lighters, cigarette lighters,
hairspray.

2.2 Non-Flammable, Non-Toxic Gas

Gases that do not ignite and are not toxic although have the ability to
remove oxygen from the air. These can be transported under pressure or
as refrigerated liquefied gas.
Examples: Aerosol whipped cream,
, oxygen, argon, carbon dioxide.

2.3 Toxic Gas

Gases that have toxic or corrosive effects on humans and animals.
Examples: Teargas, bromine chloride, carbon monoxide, nitrogen oxide.

DHL Express does NOT carry Class 2.3 Toxic Gas.

CLASS 3 – FLAMMABLE LIQUIDS

Liquids that at a temperature of ≤ 60°C emit flammable gases.

Examples: Gasoline, , oil‑based
paints, strong alcohol, perfume and aftershave.
20 Dangerous Goods Awareness

THE NINE CLASSES OF DANGEROUS GOODS

CLASS 4 – FLAMMABLE SOLIDS*

4.1 Flammable Solids

Solids that may either combust during transportation, or cause/
contribute to a fire.
Self-reactive substances in this division must always be kept away
from direct sunlight and other heat sources.
Examples: , camphor,
waste rubber.

4.2 Spontaneously Combustible

Substances liable to spontaneous combustion, or substances liable to
spontaneous heating that makes them likely to catch fire.
Examples: Hafnium powder, phosphorus.

4.3 Dangerous When Wet

Substances that when wet are liable to become spontaneously
flammable or to give off flammable gases in dangerous quantities.
Examples: Trichlorosilane, rubidium, alkali-metal alloy, lithium.

* Flammable Solids; Substances Liable to Spontaneous Combustion; Substances which, in

Contact with Water, Emit Flammable Gases.
 Dangerous Goods Awareness 21

CLASS 5 – OXIDIZING SUBSTANCES AND ORGANIC PEROXIDES

5.1 Oxidizing Substances

Substances that may give off oxygen, and therefore cause
or contribute to the combustion of another material.
Examples: Oxygen generators,
, zinc chlorate,
potassium chlorate.

5.2 Organic Peroxides

Substances that can burn quickly, decompose explosively, cause
injuries to the eyes or react dangerously with other substances.
Organic Peroxides must always be kept away from direct sunlight
and other heat sources.
Examples: Fertilizers, drain cleaners, tool kits with hardeners.
22 Dangerous Goods Awareness

THE NINE CLASSES OF DANGEROUS GOODS

CLASS 6 – TOXIC AND INFECTIOUS SUBSTANCES

6.1 Toxic Substances

Substances that may cause death, injury or harm to humans if
swallowed, inhaled or contacted by the skin.
Examples: Cyanide, ,
herbicides, insecticide.

6.2 Infectious Substances

Substances known, or expected, to contain pathogens that can
cause disease in humans or animals.
Examples: Viruses, infectious diagnostic specimens for analysis
(e.g. blood).

DHL Express does NOT carry Class 6.2 Infectious Substances.

Biological Substance, Category B

Infectious substances not generally capable of causing permanent
disability or life-threatening or fatal disease in humans or animals.
 Dangerous Goods Awareness 23

CLASS 7 – RADIOACTIVE MATERIAL

Substances that spontaneously and continuously emit radiation that can be harmful to health of
humans or animals, and that can affect photographic film or X-ray film.

Examples: , some fire and smoke alarms.

DHL Express does NOT carry Class 7 Radioactive Material.

CLASS 8 – CORROSIVES

Substances that can cause severe damage when in contact with living
tissue (e.g. skin) and other materials including metal.
Examples: Sulfuric acid, ,
hydrochloric acid and various other acids.
24 Dangerous Goods Awareness

THE NINE CLASSES OF DANGEROUS GOODS

CLASS 9 – MISCELLANEOUS*

Substances that do not meet the criteria of the other eight Classes
of Dangerous Goods but are considered as dangerous for transport.
and dry ice are two of the most
commonly shipped Dangerous Goods commodities at DHL
Express – so you’ll see this hazard label often.
Other examples: Asbestos; magnetic material (which could affect an
aircraft’s compass), consumer goods, self-inflatable rescue equipment
(vests, air bags).

NOT CARRIED BY DHL EXPRESS

DHL Express never carries Class 1 Explosives, Class 2.3 Toxic Gas, Class 6.2 Infectious Substances
or Class 7 Radioactive Material; however sometimes you might see these labels at our Hubs or
Gateways. That’s because DHL Aviation may transport them as Air Capacity Sales (ACS) to maximize
aircraft space.
We don’t carry them door-to-door but we may carry them airport-to-airport. No matter how we
carry them, our compliance with the Dangerous Goods regulations remains the same.

* Miscellaneous Dangerous Substances and Articles, Including Environmentally

Hazardous Substances.
 Dangerous Goods Awareness 25

PACKING GROUPS

Packing Groups inform us of the degree of danger for the Dangerous Goods within a Shipment.
The Packing Group information
appears on the Dangerous Goods Shipper’s Declaration and
shows us
how much of the commodity can be packed within a single package.

There are three Packing Groups:

Packing Group I = High Danger

Packing Group II = Medium Danger

Packing Group III = Low Danger

26 Dangerous Goods Awareness

CONSUMER WARNING LABELS

Consumer warning labels can be found on products and their packaging; for example, on the
back of an aerosol can. These labels warn consumers that a product is dangerous so they can
take care of health and safety.
Take a look around your home and the local shop to see how many of these you can recognize
and identify.
 Dangerous Goods Awareness 27

MY REWIND NOTES – BRIEFING

What are the two key points you have taken away from our Briefing?

Key point one

Key point two

28 Dangerous Goods Awareness

MY NOTES
 COURIER COLLECTION
COURIER COLLECTION
 Dangerous Goods Awareness 31

MY NOTES – COURIER COLLECTION

MY NOTES

FACTS FACTS

Damaged Danger
ous Goods
Shipments are ne
e d s h ip pers can ver accepted
-appro v DHL into the DHL Exp
Only pre r o u s G o ods with under any circum
ress Network
ge
send Dan stances.
Express.
32 Dangerous Goods Awareness

VAGUE DESCRIPTIONS

One of the easiest ways to detect hidden Dangerous Goods is by a vague commodity description
on the label and invoice.
The most common suspicious commodity descriptions are:

AIRCRAFT ON GROUND (AOG) SPARES: CHEMICALS:

See AIRCRAFT SPARE PARTS/AIRCRAFT May contain items that fall within the
EQUIPMENT. 
 Dangerous Goods classifications, particularly
flammable liquids, flammable solids,
AIRCRAFT SPARE PARTS/AIRCRAFT oxidizers, organic peroxides, toxic or corrosive
EQUIPMENT: substances.
May contain explosives, chemical oxygen
generators, cylinders of compressed gas, paint, COMAT (COMPANY MATERIALS):
life-saving appliances, fuel in equipment, etc. 
 May contain aircraft parts, compressed gases,
flammable liquids, such as fuels, paints and
AUTOMOBILES, AUTOMOBILE PARTS adhesives, and corrosive material such as
(CAR, MOTOR, MOTORCYCLE): batteries. Other items such as flares, first
May contain magnetic material that may affect aid kits, life-saving appliances, matches,
aircraft instruments. May also contain engines, magnetized material, etc.
fuel tanks, wet batteries, compressed gases,
air bag inflators, etc. CONSOLIDATED CONSIGNMENTS
(GROUPAGES):
BREATHING APPARATUS: May contain any of the Classes of Dangerous
May indicate cylinders of compressed air Goods.
or oxygen, chemical oxygen generators or
refrigerated liquefied oxygen. CRYOGENIC (LIQUIDS):
Indicates refrigerated liquefied gases such as
CAMPING EQUIPMENT: argon, helium, neon and nitrogen.
May contain flammable gases (butane,
propane, etc.), flammable liquids (kerosene, CYLINDERS:
gasoline, etc.), flammable solids (matches, May indicate compressed or liquefied gas.
etc.).

CARS, CAR PARTS:

See AUTOMOBILES, etc.

 Dangerous Goods Awareness 33

DENTAL APPARATUS: FROZEN EMBRYOS:

May contain flammable resins or solvents, May contain refrigerated liquefied gas or dry
compressed or liquefied gas, mercury and ice.
radioactive material.

FROZEN FRUIT, VEGETABLES, ETC.:
DIAGNOSTIC SPECIMENS: May be packed in dry ice.
May contain infectious substances.
FUELS:
DIVING EQUIPMENT: May contain flammable liquids, flammable
May contain cylinders (such as scuba tanks, solids or flammable gases.
vest bottles, etc.) of compressed gas.
FUEL CONTROL UNITS:
DRILLING AND MINING EQUIPMENT: May contain flammable liquids.
May contain explosives.
HOT AIR BALLOON:
DRY SHIPPER (VAPOUR SHIPPER): May contain cylinders with flammable gas, fire
May contain liquid nitrogen. extinguishers, etc.

ELECTRICAL EQUIPMENT: HOUSEHOLD GOODS:

May contain magnetized materials, mercury, May contain items that fall within the
electron tubes or wet batteries. Dangerous Goods classifications including
solvent-based paint, adhesives, polishes,
ELECTRICALLY POWERED APPARATUS: aerosols, bleach, corrosive oven or drain
May contain wet batteries (wheelchairs, lawn cleaners, matches, etc.
mowers, golf carts, etc.).
INSTRUMENTS:
EXPEDITIONARY EQUIPMENT: May conceal barometers, manometers,
May contain explosives (flares), flammable mercury switches, thermometers, etc.
liquids, flammable gas (camping gas) etc. containing mercury.

FILM CREW OR MEDIA EQUIPMENT: LABORATORY/TESTING EQUIPMENT:

May contain explosives, generators with May contain flammable liquids, flammable
internal combustion engines, wet batteries, solids, oxidizers, organic peroxides, toxic or
fuel, heat producing items, etc. corrosive substances.
34 Dangerous Goods Awareness

VAGUE DESCRIPTIONS

MACHINERY PARTS: PHARMACEUTICALS:

May contain adhesives, paints, sealants, May contain items meeting any of the criteria
solvents, wet and lithium batteries, mercury, for Dangerous Goods, particularly radioactive
cylinders of compressed or liquefied gas, etc. material, flammable liquids, flammable solids,
oxidizers, organic peroxides, toxic or corrosive
MAGNETS AND OTHER ITEMS substances.
OF SIMILAR MATERIAL:
May individually or cumulatively meet the PHOTOGRAPHIC SUPPLIES:
definition of magnetized material. May contain items meeting any of the
criteria for Dangerous Goods, particularly
MEDICAL SUPPLIES: heat producing devices, flammable liquids,
May contain items meeting any of the criteria flammable solids, oxidizers, organic peroxides,
for Dangerous Goods, particularly flammable toxic or corrosive substances.
liquids, flammable solids, oxidizers, organic
peroxides, toxic or corrosive substances. PROMOTIONAL MATERIAL:
see PASSENGER BAGGAGE.
METAL CONSTRUCTION MATERIAL,
METAL FENCING, METAL PIPING: RACING CAR OR MOTORCYCLE TEAM
May contain ferro-magnetic material, EQUIPMENT:
which may be subject to special stowage May contain engines, carburettors or fuel
requirements due to the possibility of affecting tanks which contain fuel or residual fuel,
aircraft instruments. flammable aerosols, cylinders of compressed
gases, nitromethane, other fuel additives or
PARTS OF AUTOMOBILE wet batteries, etc.
(CAR, MOTOR, MOTORCYCLE):
May contain wet batteries, etc. REFRIGERATORS:
May contain liquefied gases or an ammonia
PASSENGERS BAGGAGE OR PERSONAL solution.
EFFECTS:
May contain items meeting any of the criteria REPAIR KITS:
for Dangerous Goods. Examples include May contain organic peroxides and flammable
fireworks, flammable household liquids, adhesives, solvent based paints, resins, etc.
corrosive oven or drain cleaners, flammable
gas or liquid lighter refills or camping stove SAMPLES:
cylinders, matches, ammunition, bleach, Samples of what?! May contain items meeting
aerosols, etc. any of the criteria for Dangerous Goods.
 Dangerous Goods Awareness 35

SAMPLES FOR TESTING: TOOL BOXES:

May contain items meeting any of the criteria May contain explosives (power rivets),
for Dangerous Goods, particularly infectious compressed gases or aerosols, flammable
substances, flammable liquids, flammable gases (butane cylinders or torches), flammable
solids, oxidizers, organic peroxides, toxic or adhesives or paints, corrosive liquids, etc.
corrosive substances.
TORCHES:
SEMEN: Small torches may contain flammable gas and
May be packed with Carbon dioxide, solid (dry be equipped with an electronic starter. Larger
ice) or refrigerated liquefied gas. See also DRY torches may consist of a torch head (often with
SHIPPER. a self-igniting switch) attached to a container
or cylinder of flammable gas.
SHIPS’ SPARES:
May contain explosives (flares), cylinders UNACCOMPANIED PASSENGER BAGGAGE/
of compressed gas (life rafts), paint, lithium PERSONAL EFFECTS:
batteries (emergency locator transmitters), May contain items that fall within the
etc. Dangerous Goods classifications, such as
fireworks, flammable household liquids,
SHOW, MOTION PICTURE, STAGE AND corrosive oven or drain cleaners, flammable
SPECIAL EFFECTS EQUIPMENT: gas or liquid lighter refills or camping stove
May contain flammable substances, explosives cylinders, matches, bleach, aerosols, etc.
or other Dangerous Goods.
VACCINES:
SPARE PARTS: May be packed in dry ice.
May contain items meeting any of the criteria
for Dangerous Goods.

SWIMMING POOL CHEMICALS:

May contain oxidizing or corrosive substances.

SWITCHES IN ELECTRICAL EQUIPMENT

OR INSTRUMENTS:
May contain mercury.
36 Dangerous Goods Awareness

TYPES OF LITHIUM BATTERIES

There are two types of lithium batteries:

LITHIUM ION BATTERIES

Rechargeable batteries commonly used in consumer electronics such
as laptops, mobile phones, MP3 players, camcorders, power tools,
Hoverboards, Segways and cordless vacuum cleaners.

LITHIUM METAL BATTERIES

Non-rechargeable batteries commonly used in toys, watches,
calculators, cameras, circuit boards, head torches and life-saving
appliances such as defibrillators.
 Dangerous Goods Awareness 37

SHIPPING RULES

Different shipping rules apply depending on the type of lithium batteries being sent and how they
are packed:

Lithium ion/metal batteries contained within the product

For a Piece containing maximum 2 batteries (or 4 cells) no Dangerous Goods requirements apply
provided the Shipment consists of maximum 2 Pieces.
For a Piece containing more than 2 batteries (or 4 cells) and/or for a Shipment consisting of
more than 2 Pieces, the Customer needs to be audited by DHL Express and the Shipment needs
the appropriate Lithium Battery mark and information on the Transport Label.

Lithium ion/metal batteries packed with the product, but not contained within
The Customer needs to be audited by DHL Express and the Shipment needs the appropriate
Lithium Battery mark.

Lithium ion batteries packed without the product

The Customer needs to be audited by DHL Express. Starting from 2022, IATA requires these
shipments to have a Lithium Battery Class 9 label. All customers will need to go through a
re‑approval process.

Lithium metal batteries packed without the product

These are forbidden for transport in DHL Express.

T IP

FACTS
For safet
y reasons
will not a , DHL Exp
ress G team
with lithiu
ccept any
Shipmen e c k w it h y our local RC st
confirme
m batter
ies that a
t Ch
e r t a d v ic e and the late
do r e for exp lithium
defective r suspected to be u lati o n s o n shipping
reg
and/or da
maged. l batteries.
ion or meta
38 Dangerous Goods Awareness

HANDLING LABELS

Dangerous Goods handling labels provide us with additional information on how to handle a
Shipment. They can also help us recognize a Dangerous Goods Shipment as they’re often brightly
colored and illustrated. Take a look:

CARGO AIRCRAFT ONLY

This label is attached to Dangerous Goods Shipments that are
considered to be too hazardous for transport on a passenger
aircraft. Special loading procedures have to be followed.

PACKAGE ORIENTATION (THIS WAY UP)

This label must be fixed to all Dangerous Goods packages
containing liquids. These shipments must be kept upright all the
way during loading, handling and transport. The label needs to be
shown on at least two opposite sides.

KEEP AWAY FROM HEAT

This label must be attached in addition to hazard labels on
Shipments containing ‘Flammable Solids – self-reactive substances’
(Class 4.1) and ‘Organic Peroxides’ (Class 5.2).
FACTS

e also
Flammable Solids, that ar
Peroxides
self-reactive, and Organic
from heat
must always be kept away
and sunlight.
 Dangerous Goods Awareness 39

CRYOGENIC LIQUIDS
This label tells us the Shipment contains very cold liquefied gases
such as liquid nitrogen. It will be attached in addition to the hazard
label for ‘Non-Flammable, Non-Toxic Gas’ (Class 2.2).

MAGNETIZED MATERIALS
This label only applies to magnetized material being transported by
air. This is because magnetized material can affect flight instruments
if it is not loaded properly into the aircraft.

RADIOACTIVE MATERIAL EXCEPTED PACKAGE

This label is attached to small quantity radioactive Shipments.

DHL Express does not carry Class 7 Radioactive Material.

40 Dangerous Goods Awareness

MARKS

The following are referred to as Dangerous Goods marks. Like handling labels, they provide extra
information about the Shipment.

ENVIRONMENTALLY HAZARDOUS SUBSTANCES

This mark is used for substances that can cause damage
to the environment.

EXCEPTED QUANTITIES
This mark is used for very small quantities of Dangerous Goods that do
not require other special marking, labeling or documentation.

* Must be replaced
with Class number
LITHIUM BATTERIES
This mark must be attached to packages containing lithium metal or ion
batteries.

UN
For more information, call

LIMITED QUANTITIES
This mark is used for Dangerous Goods Shipments up to a gross maximum weight of 30
kilograms. The shipper has to have tested the packaging to be suitable.

This mark is used for This mark is used for

Shipments transported Shipments transported
by air. by road, rail and sea.

FACTS

Dangerous Goods that ar

e
not in Excepted or Limite
d quantities
are referred to as Full Dan
gerous
Goods.
 Dangerous Goods Awareness 41

OTHER LABELS

LIVE ANIMALS
The International Air regulator IATA also oversees the regulation of transportation of live animals
by air, therefore the following live animals labels are also shown on Dangerous Goods posters.

TIME AND TEMPERATURE

IATA also oversees temperature control regulations to ensure

pharmaceuticals from the healthcare industry can be transported in
the right conditions. Therefore this Time and Temperature label is also
shown on Dangerous Goods posters.
42 Dangerous Goods Awareness

PACKAGING

Dangerous Goods can be shipped in many different types of packaging (such as a drum, box or
jerrican) made with different materials (such as plastic, steel or fibreboard).
For most packaging, the shipper and consignee’s addresses will be attached in addition to the
appropriate hazard labels, handling labels and marks.
We may also find a UN/ID number, Proper Shipping Name and/or a UN specification mark on the
packaging.

DHL Express mainly moves Dangerous Goods However, at our Hub and Gateway Facilities,
packed in approved United Nations (UN) Dangerous Goods may be seen in various types
specification boxes. Like this: of packaging. Like this:

UN/ID NUMBERS AND PROPER SHIPPING NAMES

A UN or ID number is always directly related to a particular Dangerous Good and each Dangerous
Good has a Proper Shipping Name. For example:

Commodity Insect spray

description:

UN/ID UN1950
number:

Proper Aerosols non-flammable

Shipping containing substances in
Name: division 6.1, Packing Group
III
 Dangerous Goods Awareness 43

UN SPECIFICATION MARK
A UN specification mark looks like this, and it tells us that the packaging has been professionally
tested.
A Shipment with this mark suggests that Dangerous Goods may be inside.

REUSED PACKAGING
DHL Express cannot accept Shipments using reused Dangerous Goods packaging with bits of old
labels and marks.

LOAD SECURITY AND SEGREGATION

All shipments inside the vehicle have to be secured either by blocking and bracing or lashing.
National legislation regarding segregation may be applicable both in the courier vehicle and at the
Service Center. The local Dangerous Goods expert will be able to provide requirements.
44 Dangerous Goods Awareness

DETECT AND REJECT

INSTRUCTIONS
Use your knowledge and detective skills to decide which Shipments can and which cannot be
collected from the Customer.
There are some additional clues on the opposite page.
Once you have made your decision, put the number of the Shipment in the green or red box
below to show the action you will take.

COLLECT FROM CUSTOMER

Which Shipments did you collect from the Why did you collect these Shipments?
Customer?

REJECT

Which Shipments did you reject? Why did you reject these Shipments?
 Dangerous Goods Awareness 45

ADDITIONAL CLUES

Approved Dangerous Goods Customers are:

• Chemical Brothers Inc.

• The Gadget Store
• TechSmart Ltd.
46 Dangerous Goods Awareness

MY REWIND NOTES – COURIER COLLECTION

What are the two key points you have taken away from our Courier Collection?

Key point one

Key point two

 VISIT TO THE
SERVICE CENTER

SERVICE CENTER
VISIT TO THE
 Dangerous Goods Awareness 49

MY NOTES – VISIT TO THE SERVICE CENTER

MY NOTES
50 Dangerous Goods Awareness

In your local Service Center, what are the names of the:

Dangerous Goods Coordinator(s)?

Dangerous Goods Acceptance Checker(s)?

In your local Service Center, where is the Dangerous Goods Area?

FACTS
Dangero
us Goods
Acceptan Coordina
ce Check tors
people w e rs are the and
ho can ch o
Dangero eck and a nly
us Goods c cept
true for H Shipmen
ts. That’s
ubs and G
ateways,
too!
 Dangerous Goods Awareness 51

DANGEROUS GOODS SHIPPER’S DECLARATION

The Dangerous Goods Shipper’s Declaration is a transport document that accompanies most
Dangerous Goods Shipments. The shipper needs to provide two original copies.
It’s easy to identify with the red and white striped border.

SHIPPER’S DE
CLARATION
FOR DANGER
Shipper OUS GOODS
Underground
Installations Inc
Mr. Colin Hamil Air Waybill No
ton . 196837
3333 Burnet Av 6653
enue, 45229 Cin
United States cinnati Ohio Page 1 of 1
of America Pages
Shipper’s Refer
Consignee ence No.
(optional)
Lagos Building
& Installation
5 Douala Road
Apapa, Lagos
Nigeria

Two completed
and signed cop
ies of this Dec
laration must be
handed to the
operator.
WARNING
TRANSPORT
DETAILS
This shipment Failure to co
is within the limi mp
prescribed for: tations
Airport of Depa Dangerous Go ly in all respects with
rture (optional): ods Regulat the applicab
applicable law ions may be le
(delete non-app
licable ) , subject to leg in breach of
al penalties. the
PASSENGER
Cincinnati
XXX
AND
CARGO
CARGO AIRCRA
FT AIRCRAFT ONL
Y
Airport of Desti
nation (optiona
l):
Shipment type:
NATURE AND
Lagos (delete non-app
licable)
QUANTITY OF NON-RADIOA
DANGEROUS CTIVE
GOODS XX
RAXX XX
DIO ACXX
TIVXX
E X
Dangerous Go
ods Identificati
UN or on
Proper Shippi
ID No. ng Name
Class or Divisio
n Packing
UN1950 (subsidiary haz Quantity and Typ
Aerosols Non-F ard ) Group
lammable e of Packing Packing
Inst. Authorization
2.2
1 Fibreboard Bo
x x 9kg
203

Additional Handl
ing Informatio
n
24 Hour Emerg
ency Tel +1-51
3-636-4200

I hereby dec
lare that the
described abo contents of this
ve by the pro consignment
marked and per shipping are fully and
labelled/placard name, and are accurately Name of Signat
transport acc ed, and are classified, pac ory
ording to app in all respec kaged
regulations. I licable interna ts in proper con Mr. Colin Hami
declare that tional and dition for lton
been met. all of the app national gov
licable air tra ernmental Date Jan
nsport require uary 12th 201
ments have 9

Signature
(See warning
Colin Hamilton
above)
52 Dangerous Goods Awareness

COMMODITY DESCRIPTIONS
SS WO
EXPREWS
RLDWIDE WPX ORLDW
O rig in :
EXPRE
SS W
FFT in theIDHandling WPX
*
/ *90 -14 11
Dangerous
nd In Goods Shipments must always have one of the following descriptions
In c E W SI 3.
st al la tio ns
I 3.1 3.0 From 13 .0
/ *9 0- 14
: D ir
e ct L 11 *

From : U nd er gr ou Eve Su a b o ra to ri e s
H am ilt on
Information field on theColabel
M r C ol in
ne t A ve nu
33 33 B ur INNATI OHIO
e
nt ac t: Ph
or
: 15 waybill:
13 63 64 20 0 1 0 C o n on
c
tt
W10 5 la w S tr e e t
L td

C AT LO
45229 CIN A m er ic a Co nt ac t: U n it e d ND O ri g in
ta te s of 50 55 75 00 K in g d o ON
U ni te d S st a lla ti o n
Ph :2 34 80
ild in g & In
To :
R iy a d h m
LHR
Lagos Bu EXPRE
SS K Wh Oa
Royal
H o s p it
To :
O se n i RLliDdWA ls al C on ta
A b id e m i IDE a u d ct : P h
Di re ct K h a
W P , Rese : 02 08
WS I 3.1

d n Yaz X
From

Eve Su bo ra toli
3.0

Road IDE WPX

d 28 34 08
/ *90 -14
:
Ib a rc h L
11*
La C on ta
5D o u a la WORLDW 10 Co ncAnl
rie s Lt
id Ib n ab ct
P h :9 66 :
M uOra w iy 1 5
tto
EXPRESS
Ori gin :
O ya
W10 5A la w St rela 14 62 20
p a FFT
R
*

Apa
1411
T LOND et 00
Ki ngIY ah
.0 / *90-
lat ion s Inc
WSI 3.13
nd Ins tal
ADH O
Un ite d ON igi n:
Un de rgr ou

LAGOS
From : ton do m
LHR
LAY
Ha mil To :
R iy ad h
Mr Co lin t Av en ue
Saudi
R oy al

Arabia A
363 642 00
33 33 Bu rne NATI OHIO Con tact :
Ph : 151 K ha lid H os pi ta Co nta
A l

.
K ha lid ls au d, R es ea
CIN ct: Ph
45229 CIN

N ig e r ia
eri ca Con tact : 055 750 0 : 02 08
tes of Am

-LOS
28 34 08
Un ite d Sta tal lat ion Ph :234 805 Ib n Y az rc h La Co nta 8

. SRaIYudAiDH OLAYA
ct:
ild ing & Ins Al Ola id Ib n b
M ua w iy 15
Ph :96

NG-LOS
ya
La go s Bu en i
61 46 22

A ra bS
00 0
ah

ia A -
To :
Os
Ab ide mi

RUH-G
Ro ad
5 Do ua la Ti me
Day
.C
.
Ap ap a
LAGOS
N ig er ia
OhptSW .Piece C
SA-RU
H T -GTW W
-L O2 0S1 6-L .
eig ht

C . NG
Da te:
Pc e/S

9 .0 k g s 1
/1 Day
Tim e
. Day
12-Jan-
Day
Wei ght
Piece Da te:
Tim e Ti m e
Pce /Shp t Co nte at e: D
C Dat e:
0 nkg s
9.tio 1/1 nts :B loo
C on te ntd s:
Pla sm
12-Ja
n-201
Pc e/S hp
t We igh
De cla ra
016
r's 12-Jan-
2
B loa od
UN 18 45
, Ca rbo
6
8 .0 k g t 1 2Pie- ceJ a n - P ce /S hp
d Sh ip pe P la sm an DiUoxide solid, Cl s 1
/ 1 2016
t W ei gh
as so cia te t
8 .0 k g
or
tion
r's Dec lara N 18 45 ass 9, 1x6k Piece
s as pe r ted Shi ppe , C ar bo g
:D an ge ro us Go od ang ero us
Goo ds as
per ass ocia
n D io xi
de so lid s 1/1
Co nt en ts
Con ten ts:D
, C la ss
9, 1x 6k
g

W AY BI
LL 19
68 35 02
52
66 53
19 68 37
WA YB ILL

WAYB
(2L)SA:R
IL L 1 9
66 53 6835 0
UHGT

19 68 37
W+4800
252
0001

W A Y B IL L
0001
SLOS+4800
(2L)NG:LO

(J ) JD
01 46 00
00 17 36
54 30 56
36 54 60 08
46 00 00 17
(J) JD 01

EXPR
ESS W (2L)SA
:R
OSLOS+
48000001 O RUHLGD TW+480
(2L)NG:L W I00D00E1
Specific: Tdescription e.g. Blood WP
WSI 3
From
.6.2 /

X
*90-1
oh
Dangerous Goods as per associated
411*
an B
M ic h ia e a u ty C o rp

Shipper’s Declaration Plasma UN1845,

6 -2 4 H K o m in eCarbon Dioxide
ki
ig
Shinju-K a s h ig o k e n -C
solid, Class 9, 1 x 6kg
u ho
162-87
10 TOK O ri g i
Japa YO n) J
(J

36 54 60 08
To : H i W a D01 4600 0017 3
h TY
M s . Y in P a c k a g in g 5 4 3 0 5 6
6
46 00 00 17
(J ) JD 01 & Bran
1 /F P a g h a C h a n
C o n ta
c t: P h
d in g : 813
c if ic T 32669
573
2 Kai r
H in g R a d e C e n te r
C o n ta
c
P h : 8 t:
oad 52252
42027

NOT RESTRICTED H
ONG
Hong KONG
Kong
EXPR
ESS W

Sometimes commodities sound like they may

O R LD

.
W ID E
WPX
W SI 3.6
From .2
*90-1 /
: To ha

HK-H
411*
n Be
Mi ch iak au ty Co rp
i
6-2 4 Hig Ko mi ne

be dangerous but aren’t according to regulations,

Shinju-Ku as hig ok en -C

KG-H
ho
162-87
10 TOKY Or igi n:
Ja pa n O
TYO

C
To : Hi W ah

KC
M s. Yi Pa ck ag in g

some chemicals are a good example of this.

ng & Br an Co nta
1/ F Pa ha Ch an di ng ct: Ph
: 81 33
ci fic Tr 26 69 57
2 Ka i 3
H in g R ad e C en te r
Co nta
ct:
Ph : 85

.
oa d 22 52 42
02 7
H
ONG
Hong KONG
If that is the case, the Shipper must R e f: O
rd e r 2
0 -B -8 9009
.
Kong
HK-H
Day
T im e
K GD a-tH
write “Not Restricted” or “Not Restricted C o n te
n ts :C o
C e:
1 2 -J a K C
n -2 0 1
P ce /S
. h p t W e ig h t
as per special provision A(XX)”.
6
Re f:O
s m e ti c
rde r 20 Da y
Piece
12.0 k
-B- 89 00 9 Tim e
s - NCo
onte
Date:

t nts
R:Co gs 1/1
Pce /Sh
e
12 -Ja
s tr ic- te
sm eti cs
No t d
n-2 01
6
12.0 k
pt We
igh t Piece
Re str ict
ed gs 1/1

The wording “Not Restricted” is officially

recognized as proof that the contents have
been checked to be non-Dangerous Goods in
W AY BI
LL 34
97 53 39
92

accordance with the applicable regulations.

(2L )H
K+ 42 00
00 00
WAYB
IL L 3 4
9753 3
992
(J ) JD
01 46 00 00
02 88 00
17 91

(2 L )H
K+420
00000
 Dangerous Goods Awareness 53

DANGEROUS GOODS ON THE BELT

The Dangerous Goods Team must check all Dangerous Goods Shipments. Most Dangerous Goods
Shipments must then be handled manually and are forbidden on our conveyor systems in our
Service Centers, Hubs and Gateways.
There are a few exceptions:

Biological Substance, Category B

Genetically Modified Organisms

Dry Ice Only in the Shipment and not in combination with other Classes

Lithium Batteries Shipments showing only the mark

Excepted Quantity Shipments

GLOBAL SOP

This is based on Global SOP; however, there may be additional

restrictions in your country due to local country laws and legislation.
54 Dangerous Goods Awareness

DETECT AND REJECT

INSTRUCTIONS
Use your knowledge and detective skills to decide which Shipments can and which cannot stay
on the belt.
There are some additional clues on the opposite page.
Once you have made your decision, put the number of the Shipment in the green or red box
below to show the action you will take.

LEAVE ON THE BELT

Which Shipments did you leave on the belt? Why did you leave these Shipments on the
belt?

REJECT

Which Shipments did you reject? Why did you reject these Shipments?
 Dangerous Goods Awareness 55

ADDITIONAL CLUES

CLUE ONE
Most Dangerous Goods are not allowed on the belt, but there are a few exceptions to the rule –
see page 53.

CLUE TWO
The number of lithium batteries can make all the difference – read the red Post‑it note on page
37.
56 Dangerous Goods Awareness

MY REWIND NOTES – VISIT TO THE SERVICE CENTER

What are the two key points you have taken away from our Visit to the Service Center?

Key point one

Key point two

QUESTIONS AT THE
HUB AND GATEWAY

QUESTIONS AT THE
HUB AND GATEWAY
 Dangerous Goods Awareness 59

MY NOTES – QUESTIONS AT THE HUB AND GATEWAY

MY NOTES

C TS
FA

our
u b s a n d G ateways are
Our H re
l li n e s o f d efense befo are
fina d s Shipments
u s G o o
Dangero
d by air.
transporte
60 Dangerous Goods Awareness

In your Hub or Gateway, what are the names of the: Dangerous Goods Coordinator(s)?

Dangerous Goods Acceptance Checker(s)?

In your Hub or Gateway, where is the Dangerous Goods Area?

 Dangerous Goods Awareness 61

MY NOTES
62 Dangerous Goods Awareness

SUSPICIOUS SIGNS

All your senses can help you to detect suspicious signs of hidden Dangerous Goods.

Your sense of sight can help you to detect:

• A leaking Shipment – Dangerous Goods leaking inside a Shipment

may make a package appear and/or feel wet, oily or greasy

• A Shipment with frost on the packaging – Shipments containing dry

ice or frozen liquid can look and feel very cold

• A Shipment emitting smoke or on fire

• Reused Dangerous Goods packaging – look out for bits of old labels
and marks

Your sense of hearing can help you to detect:

• Rattling sounds – aerosols packed together can make

a rattling sound
 Dangerous Goods Awareness 63

Your sense of smell can help you to detect:

• Strange odors – Dangerous Goods leaking inside a Shipment can

give off strange odors

Your sense of touch can help you to detect:

• Changing center of gravity – liquid inside can make the Shipment

feel out of balance

• Very cold to touch – Shipments containing dry ice or frozen liquid

can look and feel very cold

• Very hot to touch – you may detect Shipments before they catch on
fire, for example lithium batteries that are heating up

Your common sense can help you to:

• Stay safe – don’t purposely sniff or touch Shipments that you expect
may contain Dangerous Goods; inform your Supervisor immediately
64 Dangerous Goods Awareness

POWER OF OUR SENSES

Your senses are amazing – trust them. They can help you to detect hidden
Dangerous Goods before it’s too late.

If your eyes were a Your ears are so sensitive

camera, they would have that if you’re exposed to
576 megapixels. absolute silence for more
than 45 minutes, you begin
to hallucinate.

Your nose can detect a single Your fingertips are capable

particle of some substances of sensing temperature
in a billion particles of air. changes between 5 and
45 degrees Celsius.

The most powerful sense you have is your common sense –

If in doubt, don’t collect it, or take it out of the Network.
 Dangerous Goods Awareness 65

SENSE CHECK

INSTRUCTIONS
Put a tick next to the suspicious signs that your senses detected.

D
 angerous Goods marks and labels R
 eused Dangerous Goods packaging

Hot to touch Strange

 odor

Cold to touch/frost on the package Leaking

 Shipment

Smoke/fire Vague
 commodity description

Burnt/charred packaging Damaged packaging

Rattling noise
66 Dangerous Goods Awareness

INCOMPATIBLE DANGEROUS GOODS

Some classes of Dangerous Goods must be kept apart at all times.

INCOMPATIBILITY POSTER
INCOMPATIBLE DANGEROUS GOODS

Flammable liquid + Oxidizer = x

Spontaneously
combustible
+ Oxidizer = x
Dangerous
when wet
+ Corrosive = x
+ Flammable gas Flammable liquid Flammable
Solid
Oxidizer
= x
SEGREGATION OF PACKAGES
Label
Non-flammable
non-toxic gas
Flammable liquid Oxidizer Corrosive
Explosives Explosives Flammable Spontaneously Dangerous
Solid combustible when wet
Toxic
1.3
* * Flammable gas

1
Class / Division without 2 3 4.1 4.2 4.3 5.1 5.2 8 9
(Note 2)
1.4S

Explosives
1.3
*
Explosives

*
Note 1 x x x x x x x x Note 2

Flammable gas Non-flammable

non-toxic gas
Toxic

x Note 2

Flammable liquid

x Note 3 Note 2

Flammable
Solid
x Note 2

Spontaneously
combustible
x x
Dangerous
when wet
x x
Oxidizer

x Note 3 x Note 2

x
Corrosive

x x
Note 2 Note 2 Note 2 Note 2 Note 2

x Separate these goods to prevent interaction in case of leakage Divisions 1.4S and Classes 6,7 are not included in the table as they do not require segregation.
Note 1 Explosives of Division 1.4B must not be loaded with other explosives except for Division 1.4S. When loaded on the same aircraft with explosives other than Division 1.4S, Division 1.4B explosives must be loaded into separate unit load
devices and when stowed aboard the aircraft, the unit load devices must be separated by other cargo with a minimum separation distance of 2 m. When not loaded in a unit load device Division 1.4B and other explosives must be
loaded into different, non-adjacent loading positions and separated by other cargo with a minimum separation distance of 2 m.
Note 2 Lithium batteries in section I, IA and IB must not be loaded in the same bulk compartment/bulk hold or ULD together with packages containing dangerous goods classified in Class 1 (except Division 1.4S), Division 2.1, Class 3, Division
4.1 or Division 5.1. Segregation for class 9 is only applicable for Lithium Batteries in compliance with Section I, IA or IB (See GSAM 509.1 for detailed segregation rules for aircraft loading)
Version 3.1. Effective 01/01/2020

Note 3 Engines or machinery assigned to Class 3, UN 3528, do not require segregation from dangerous goods with a primary or subsidiary hazard of Division 5.1.

Restricted Commodities Group

[email protected]
 Dangerous Goods Awareness 67

THE PROVISIONS FOR DANGEROUS GOODS

IN BAGGAGE FOR PASSENGERS AND CREW

The ‘Provisions for Dangerous Goods in Baggage for Passengers and Crew’ table is taken from
the IATA Dangerous Goods regulations.
It tells us which Dangerous Goods may be carried on to an aircraft by passengers and crew, either
on their person or in baggage.
These provisions are the reason why you get asked to declare any Dangerous Goods items when
checking in for a flight, even if you’re only going on holiday!

HAVE YOU
DECLARED IT?
Cargo containing dangerous goods is subject to national and
international regulation. Such cargo must be properly declared
and clearly identified as containing dangerous goods.
Dangerous goods include articles and substances which are
flammable, corrosive, toxic, oxidizing, explosive, radioactive,
infectious, compressed gases, dangerous when wet,
spontaneously combustible, self-reactive, organic peroxides
and other regulated material.

Restricted Commodities Group

[email protected]
Version 1.0. Effective 01/10/2015

DHL Have you declared it DANGEROUS GOODS A1 Poster.indd 1 2015/09/20 10:14

68 Dangerous Goods Awareness

Table 2.3.A
Provisions for Dangerous Goods Carried by Passengers or Crew
(Subsection 2.3)
Dangerous Goods must not be carried in or as passengers or crew, checked or carry-on baggage, except as otherwise provided below.
Dangerous Goods permitted in carry-on baggage are also permitted “on one’s person”, except where otherwise specified.
The pilot-in-command must be informed of the location
Permitted in or as carry-on baggage
Permitted in or as checked baggage
The approval of the operator is required
Alcoholic beverages, when in retail packagings, containing more than 24% but not more than 70% NO YES YES NO
alcohol by volume, in receptacles not exceeding 5 L, with a total net quantity per person of 5 L.
Ammunition, securely packaged (in Div. 1.4S, UN 0012 or UN 0014 only), in quantities not exceeding 5 kg gross YES YES NO NO
weight per person for that person’s own use. Allowances for more than one person must not be combined into one or
more packages.
Avalanche rescue backpack, one (1) per person, containing cartridges of compressed gas in Div. 2.2. May also be YES YES YES NO
equipped with a pyrotechnic trigger mechanism containing no more than 200 mg net of Div. 1.4S. The backpack
must be packed in such a manner that it cannot be accidentally activated. The airbags within the backpacks must
be fitted with pressure relief valves.
Baggage with installed lithium batteries, non-removable batteries exceeding–0.3 g lithium metal or 2.7 Wh. FORBIDDEN
Baggage with installed lithium batteries: NO YES YES NO
– non-removable batteries. Batteries must contain no more than 0.3 g lithium metal or for lithium ion must not
exceed 2.7 Wh;
– removable batteries. Batteries must be removed if baggage is to be checked in. Removed batteries must be carried
in the cabin.
Batteries, spare/loose, including lithium metal, non-spillable batteries, nickel-metal hydride batteries and dry NO* NO YES NO
batteries (see 2.3.5.8) for portable electronic devices must be carried in carry-on baggage only. Articles which have
the primary purpose as a power source, e.g. power banks are considered as spare batteries. These batteries must be
individually protected to prevent short circuits.
Lithium metal batteries: the lithium metal content must not exceed 2 g (see 2.3.5.8.4)
Lithium ion batteries: the Watt-hour rating must not exceed 100 Wh (see 2.3.5.8.4)
Each person is limited to a maximum of 20 spare batteries.
*The operator may approve the carriage of more than 20 batteries.
Non-spillable batteries: must be 12 V or less and 100 Wh or less. Each person is limited to a maximum of 2 spare
batteries (see 2.3.5.8.5)
Camping stoves and fuel containers that have contained a flammable liquid fuel, with empty fuel tank and/or fuel YES YES NO NO
container (see 2.3.2.5 for details).
Chemical Agent Monitoring Equipment, when carried by staff members of the Organization for the Prohibition of YES YES YES NO
Chemical Weapons on official travel (see 2.3.4.4).
Disabling devices such as mace, pepper spray, etc. containing an irritant or incapacitating substance are forbidden FORBIDDEN
on the person, in checked and carry-on baggage.
Dry ice (carbon dioxide, solid), in quantities not exceeding 2.5 kg per person when used to pack perishables not YES YES YES NO
subject to these Regulations in checked or carry-on baggage, provided the baggage (package) permits the release
of carbon dioxide gas. Checked baggage must be marked “dry ice” or “carbon dioxide, solid” and with the net weight
of dry ice or an indication that there is 2.5 kg or less dry ice.
e-cigarettes (including e-cigars, e-pipes, other personal vaporizers) containing batteries must be individually NO NO YES NO
protected to prevent accidental activation.
Electro shock weapons (e.g. Tasers) containing dangerous goods such as explosives, compressed gases, lithium FORBIDDEN
batteries, etc. are forbidden in carry-on baggage or checked baggage or on the person.
Fuel cells containing fuel, powering portable electronic devices (e.g. cameras, cellular phones, laptop computers NO NO YES NO
and camcorders), see 2.3.5.9 for details.
Fuel cell cartridges, spare for portable electronic devices, see 2.3.5.9 for details. NO YES YES NO
Gas cartridges, small, non-flammable containing carbon dioxide or other suitable gas in Division 2.2. Up to two YES YES YES NO
(2) small cartridges fitted into a self-inflating personal safety device, intended to be worn by a person, such as a
life jacket or vest. Not more than two (2) devices per passenger and up to two (2) spare small cartridges per device,
not more than four (4) cartridges up to 50 mL water capacity for other devices (see 2.3.4.2).
Gas cylinders, non-flammable, non-toxic worn for the operation of mechanical limbs. Also, spare cylinders of a NO YES YES NO
similar size if required to ensure an adequate supply for the duration of the journey.
Hair styling equipment containing a hydrocarbon gas cartridge, up to one (1) per passenger or crew-member, NO YES YES NO
provided that the safety cover is securely fitted over the heating element. This hair styling equipment must not be
used on board the aircraft. Spare gas cartridges for such hair styling equipment are not permitted in checked or
carry-on baggage.
Insulated packagings containing refrigerated liquid nitrogen (dry shipper), fully absorbed in a porous material NO YES YES NO
containing only non-dangerous goods.
Internal combustion or fuel cell engines, must meet A70 (see 2.3.5.13 for details). NO YES NO NO
 Dangerous Goods Awareness 69

Table 2.3.A
Provisions for Dangerous Goods Carried by Passengers or Crew
(Subsection 2.3) continued
The pilot-in-command must be informed of the location
Permitted in or as carry-on baggage
Permitted in or as checked baggage
The approval of the operator is required
Lithium Batteries: Security-type equipment containing lithium batteries (see 2.3.2.6 for details). YES YES NO NO
Lithium Batteries: Portable electronic devices (PED) containing lithium metal or lithium ion cells or batteries, NO* YES YES NO
including medical devices such as portable oxygen concentrators (POC) and consumer electronics such as cameras,
mobile phones, laptops and tablets, when carried by passengers or crew for personal use (see 2.3.5.9). For lithium
metal batteries the lithium metal content must not exceed 2 g and for lithium ion batteries the Watt-hour rating
must not exceed 100 Wh. Devices in checked baggage must be completely switched off and must be protected
from damage. Each person is limited to a maximum of 15 PED. Baggage equipped with a lithium battery, other than
lithium button cells, in the cabin.the battery must be removable. If offered as checked baggage the battery must be
removed and carried in the cabin.
*The operator may approve the carriage of more than 15 PED.
Lithium batteries, spare/loose, including power banks, see Batteries, spare/loose
Lithium battery-powered electronic devices. Lithium ion batteries for portable (including medical) electronic YES YES NO NO
devices, a Wh rating exceeding 100 Wh but not exceeding 160 Wh. For portable medical electronic devices only,
lithium metal batteries with a devices only, lithium metal batteries with a lithium metal content exceeding 2 g but not
exceeding 8 g. Devices in checked baggage must be completely switched off and must be protected from damage.
Lithium batteries, spare/loose with a Watt-hour rating exceeding 100 Wh but not exceeding 160 Wh for consumer YES NO YES NO
electronic devices and PMED or with a lithium metal content exceeding 2 g but not exceeding 8 g for PMED only.
Maximum of two spare batteries in carry-on baggage only. These batteries must be individually protected to prevent
short circuits.
Matches, safety (one small packet) or a small cigarette lighter that does not contain unabsorbed liquid fuel, other NO ON ONE’S NO
than liquefied gas, intended for use by an individual when carried on the person. Lighter fuel and lighter refills PERSON
are not permitted on one’s person or in checked or carry-on baggage.
Note: “Strike anywhere” matches, “Blue flame” or “Cigar” lighters or lighters powered by a lithium battery without
a safety cap or means of protection against unintentional activation are forbidden.
Mobility Aids: Battery-powered wheelchairs or other similar mobility devices with non-spillable wet batteries YES YES NO YES
or with batteries which comply with Special Provision A123 or A199, (see 2.3.2.2).
Mobility Aids: Battery-powered wheelchairs or other similar mobility devices with spillable batteries or with YES YES NO YES
lithium ion batteries (see 2.3.2.3 and 2.3.2.4 for details).
Mobility Aids: Battery-powered wheelchairs or other similar mobility devices with lithium ion batteries where the YES NO YES YES
battery is specifically designed to be removed, the battery must be carried in the cabin (see 2.3.2.4.3(b)2. for details).
Non-radioactive medicinal or toiletry articles (including aerosols) such as hair sprays, perfumes, colognes and NO YES YES NO
medicines containing alcohol; and Non-flammable, non-toxic (Division 2.2) aerosols, with no subsidiary hazard,
for sporting or home use.
The total net quantity of non-radioactive medicinal or toiletry articles and non-flammable, non-toxic aerosols in
Division 2.2 must not exceed 2 kg or 2 L and the net quantity of each single article must not exceed 0.5 kg or 0.5 L.
Release valves on aerosols must be protected by a cap or other suitable means to prevent inadvertent release of
the contents.
Oxygen or air, gaseous, cylinders required for medical use. The cylinder must not exceed 5 kg gross weight. YES YES YES YES
Note: Liquid oxygen systems are forbidden for transport.
Permeation devices, must meet A41 (see 2.3.5.14 for details). NO YES NO NO
Portable electronic devices containing non-spillable batteries, batteries must meet A67 and must be 12 V or less NO YES YES NO
and 100 Wh or less. A maximum of 2 spare batteries may be carried (see 2.3.5.11 for details).
Radioisotopic cardiac pacemakers or other devices, including those powered by lithium batteries, implanted NO ON ONE’S NO
into a person or fitted externally. PERSON
Security-type attaché cases, cash boxes, cash bags, etc. incorporating dangerous goods, such as lithium batteries FORBIDDEN
and/or pyrotechnic material, except as provided in 2.3.2.6 are totally forbidden.
See entry in 4.2 – List of Dangerous Goods.
Specimens, non-infectious packed with small quantities of flammable liquid, must meet A180 NO YES YES NO
(see 2.3.5.12 for details).
Thermometer, medical or clinical, which contains mercury, one (1) per person for personal use, when in its NO YES NO NO
protective case.
Thermometer or barometer, mercury filled carried by a representative of a government weather bureau or similar YES NO YES YES
official agency (see 2.3.3.1 for details).

Note:
The provisions of 2.3 and Table 2.3.A may be limited by State or operator variations.
Passengers should check with their airline for the current provisions.
70 Dangerous Goods Awareness

DETECT AND REJECT

INSTRUCTIONS
Use your knowledge and detective skills to decide which Shipments can and which cannot stay
on the belt.
There are no additional clues for this round.
Once you have made your decision, put the number of the Shipment in the green or red box
below to show the action you will take.

LEAVE ON THE BELT

Which Shipments did you leave on the belt? Why did you leave these Shipments on the
belt?

REJECT

Which Shipments did you reject? Why did you reject these Shipments?
 Dangerous Goods Awareness 71

MY REWIND NOTES –
QUESTIONS AT THE HUB AND GATEWAY

What are the two key points you have taken away from our Questions at the Hub and Gateway?

Key point one

Key point two

72 Dangerous Goods Awareness
DETECTIVE DEBRIEF

DETECTIVE DEBRIEF
 Dangerous Goods Awareness 75

MY NOTES – DETECTIVE DEBRIEF

MY NOTES
76 Dangerous Goods Awareness

MY REWIND NOTES – DETECTIVE DEBRIEF

Use this space to write down any other thoughts and reflections from the Detective Debrief film.
 Dangerous Goods Awareness 77

“Well done – great work today and congratulations on becoming a

DHL Express Dangerous Goods Detective. You’re truly a Certified
International Specialist in Dangerous Goods Awareness and I know
our Global Network is in safe hands with you around. Remember
to take this Learning Guide with you; you never know when you’re
going to need it!”

– Chief Detective

D KNOW
AN LE
LS EXPRESS
L ★ DHL ★★
D
KI

G ★

★
E
★★
★★
★ S

★
★★

★
T
C ER

LIS
S
TI
N

IE
IA

E C
F

DI
N

SP
E

W NT E O
RNAT I ONAL I
T

OR T
K OPE RA
78 Dangerous Goods Awareness

RESTRICTED COMMODITIES LABELS

RESTRICTED COMMODITIES LABELS AND MARKS

Class 1 Class 2 Class 3

Explosives Explosives Explosives Flammable gas Non-flammable Flammable liquid

non-toxic gas
1.1* 1.2 1.3*

Toxic
Explosives Explosives Explosives

Class 4 Class 5 Class 6

Toxic Infectious substance

Spontaneously Oxidizer
Flammable
combustible
Solid

Dangerous
when wet

Class 7 Class 8 Class 9

Lithium Batteries
Corrosive Miscellaneous

UN_______
For more information, call:........................

ADR IATA Consumer / GHS Labels Live Animals & Perishable

LQ Marking LQ Marking

DO NOT OPEN, FEED OR WATER

Excepted Package &

Handling Labels Excepted Quantities
Radioactive Material, Excepted Package
This package contains radioactive material, excepted
package and is in all respects in compliance with the
applicable international and national governmental
regulations.

UN
The information for this package need not appear
on the Notification to Captain (NOTOC)
Version 3.1. Effective 01/01/2020

Restricted Commodities Group

[email protected]
DHLE_NOPS_DGA_Learning_Guide_A4_EN_v6.3