DocuCentre S2110

User Guide
Microsoft, Windows, Windows Server, Internet Explorer, and Microsoft Edge are either registered trademarks
or trademarks of Microsoft Corporation in the United States and/or other countries.
Other company names or product names are registered trademarks or trademarks of each company.
Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
For information on license, refer to "About License".
In this manual, safety instructions are preceded by the symbol .
Always read and follow the instructions before performing the required procedures.

As the copying machine contains a feature designed to prevent forging of certain documents, there may
be rare instances where copies or scanned images do not achieve the desired results.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji
Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer
hacking.

Important
1. This manual is protected under copyright laws, and cannot be copied or modified, in whole or part,
without a written consent of the copyright owner. However, you may copy this manual for the purpose
of operating this machine.
2. Parts of this manual are subject to change without prior notice.
3. We welcome any comments on ambiguities, errors, omissions, or missing pages.
4. Never attempt any procedure on the machine that is not specifically described in this manual.
Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting
from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and
Foreign Trade of Japan and/or the export control regulations of the United States.

Xerox, Xerox and Design, Fuji Xerox and Design, as well as CentreWare are registered trademarks or
trademarks of Xerox Corporation in Japan and/or other countries.
 Table of Contents

Table of Contents
1 Before Using the Machine ...................................................................9
Preface.............................................................................................................................................. 10
Types of Manuals.......................................................................................................................... 11
Using This Guide ........................................................................................................................... 12
Organization of This Guide.......................................................................................................................................... 12
Conventions ....................................................................................................................................................................... 13
About License................................................................................................................................. 14
Libcurl ................................................................................................................................................................................... 14
FreeBSD ............................................................................................................................................................................... 14
MD5....................................................................................................................................................................................... 15

2 Environment Settings ......................................................................... 17

Supported Environment ............................................................................................................. 18
Print Feature ...................................................................................................................................................................... 18
Scan Feature...................................................................................................................................................................... 19
Interface Cables............................................................................................................................ 20
Using the USB Interface ............................................................................................................................................... 20
Using the Ethernet Interface ...................................................................................................................................... 21
Setting the Network Environment.......................................................................................... 23
Setting the Machine's IP Address (IPv4) ............................................................................................................... 23
Setting the Machine's IP Address (IPv6) ............................................................................................................... 23
Setting the Machine's IP Address with the Support Tool ............................................................................... 24
Activating the Communication Port To Use ....................................................................... 25
Using CentreWare Internet Services ..................................................................................... 27
CentreWare Internet Services..................................................................................................................................... 27
Supported Environments and Settings ................................................................................................................... 27
Starting CentreWare Internet Services................................................................................................................... 28
Setting Items on CentreWare Internet Services ................................................................................................. 29
[Properties] Tab ................................................................................................................................................................ 30
[Support] Tab .................................................................................................................................................................... 38
Installing the Print Driver/Scan Driver.................................................................................. 39
Using Print & Scan Hub............................................................................................................... 40
Print & Scan Hub (Windows®).................................................................................................................................... 40
Installing Print & Scan Hub.......................................................................................................................................... 40
Starting Print & Scan Hub ............................................................................................................................................ 40

3 Product Overview ................................................................................. 41

Machine Components ................................................................................................................. 42
Front, Left Side.................................................................................................................................................................. 42
Right Side, Rear................................................................................................................................................................. 43
Inside .................................................................................................................................................................................... 44

3
 Duplex Automatic Document Feeder.......................................................................................................................45
Power Source...................................................................................................................................46
Switching the Power On.................................................................................................................................................46
Switching the Power Off ................................................................................................................................................47
Power Saver Mode.........................................................................................................................48
Entering Power Saver Mode .........................................................................................................................................48
Exiting Power Saver Mode ............................................................................................................................................49
Control Panel...................................................................................................................................50
Machine Status ..............................................................................................................................54
Icons ......................................................................................................................................................................................55
Account Mode.................................................................................................................................57
Types of Account Modes ...............................................................................................................................................57
Setting the Options Configuration..........................................................................................63

4 Loading Paper ....................................................................................... 67

Paper Types .....................................................................................................................................68
Supported Paper Weights and Sheet Counts........................................................................................................68
Supported Paper Type....................................................................................................................................................69
Unusable Paper .................................................................................................................................................................70
Storing and Handling Paper.........................................................................................................................................71
Loading Paper.................................................................................................................................72
Loading Paper in Trays 1 and 2 (Optional)............................................................................................................72
Loading Paper in Bypass Tray .....................................................................................................................................74
Changing Paper Size.....................................................................................................................76
Changing the Paper Size for Trays 1 and 2 ...........................................................................................................76
Setting the Paper Size..................................................................................................................78
Setting the Paper Type................................................................................................................80

5 Copy .......................................................................................................... 83
Overview of Copy Operations....................................................................................................84
Placing Document ............................................................................................................................................................84
Making Advanced Settings...........................................................................................................................................87
Entering the Number of Copies ..................................................................................................................................88
Starting the Copy Job .....................................................................................................................................................89
Operations Performed While Copying ...................................................................................90
Canceling the Current Copy Job.................................................................................................................................90
Advanced Copy Settings .............................................................................................................91
2 Sided ..................................................................................................................................................................................91
Pages per Side....................................................................................................................................................................93
Collated ................................................................................................................................................................................94
Original Type ......................................................................................................................................................................95
Lighten/Darken..................................................................................................................................................................96
Reduce/Enlarge .................................................................................................................................................................97
ID Card Copy......................................................................................................................................................................98

4
 Table of Contents

Original Size .....................................................................................................................................................................102

Paper Supply....................................................................................................................................................................103
Sharpness..........................................................................................................................................................................104
Background Suppression.............................................................................................................................................104
Edge Erase ........................................................................................................................................................................104
Auto Rotation..................................................................................................................................................................104
Managing the Copy Paper with Accounting .....................................................................105
Operations when using the Copy Feature ...........................................................................................................105

6 Scan.........................................................................................................107
Scanning Procedure ...................................................................................................................108
Placing the Document .................................................................................................................................................108
Using the Scan Feature ...............................................................................................................................................112
Loading Scan Data Using the PC-Based Application.....................................................113
Operations during Scanning ...................................................................................................115
Canceling the Current Scan Job...............................................................................................................................115

7 Print.........................................................................................................117
Major Print Driver Functions...................................................................................................118
Printing ...........................................................................................................................................119
Operations during Printing......................................................................................................120
Stopping the Print Job .................................................................................................................................................120

8 Tools........................................................................................................121
System Settings Procedure......................................................................................................122
Enter System Administration Mode .......................................................................................................................122
Change Settings .............................................................................................................................................................123
Exit System Administration Mode ..........................................................................................................................124
System Administrator Program List.....................................................................................125
Clock Settings ..................................................................................................................................................................125
System Settings..............................................................................................................................................................125
Account Mode Settings ...............................................................................................................................................130
Network Settings............................................................................................................................................................132
Feature Settings .............................................................................................................................................................136

9 Machine Status ...................................................................................141

Printing Reports...........................................................................................................................142
Checking the Job Counter ..........................................................................................................................................143
Checking Consumables ...............................................................................................................................................144
Checking the Total Number of Impressions Copied.......................................................145

10 Maintenance........................................................................................147
Replacing Consumables............................................................................................................148

5
 Replacing the Toner Cartridge .................................................................................................................................149
Replacing the Drum Cartridge .................................................................................................................................153
Cleaning the Machine............................................................................................................... 160
Cleaning the Exterior....................................................................................................................................................160
Cleaning the Document Cover and the Document Glass .............................................................................161
Cleaning the Document Presser and the Constant Velocity Transport Glass.......................................162
Cleaning Document Feeder Rollers ........................................................................................................................163

11 Problem Solving..................................................................................165
Troubleshooting.......................................................................................................................... 166
Machine Problems...................................................................................................................... 167
Image Quality Problems .......................................................................................................... 171
Copying Problems....................................................................................................................... 177
Unable to Copy...............................................................................................................................................................177
Copy Output Problems ................................................................................................................................................177
Printer Problems.......................................................................................................................... 180
Unable to Print ...............................................................................................................................................................180
Print Output Problems .................................................................................................................................................180
Scan Problems.............................................................................................................................. 182
Unable to Scan ...............................................................................................................................................................182
Unable to Load Scan Data to a Computer..........................................................................................................182
Scan Image Quality Problems..................................................................................................................................183
Network Related Problems...................................................................................................... 185
Problems Using TCP/IP (LPD/Port9100) ..............................................................................................................185
Problems Using CentreWare Internet Services .................................................................................................185
Internet/Intranet Connection Problems ..............................................................................................................186
IPv4 or IPv6 Connection Problems.........................................................................................................................188
Error Code...................................................................................................................................... 189
Paper Jams.................................................................................................................................... 201
E-1: Paper Jam in Left Cover [A] ..............................................................................................................................202
E-2: Paper Jam in One Tray Module Cover [B]...................................................................................................204
E-3: Paper Jams in Tray 1 ...........................................................................................................................................205
E-4: Paper Jams in Tray 2 ...........................................................................................................................................206
E-5: Paper Jams in Bypass Tray................................................................................................................................207
Document Jams........................................................................................................................... 208

12 Appendix ...............................................................................................211
Specifications............................................................................................................................... 212
Basic Functions/Copy Functions..............................................................................................................................212
Print Functions................................................................................................................................................................214
Scan Functions................................................................................................................................................................215
Duplex Automatic Document Feeder....................................................................................................................216
Duplex Output Unit ......................................................................................................................................................217
One Tray Module (Optional).....................................................................................................................................217
Printable Area .............................................................................................................................. 218

6
 Table of Contents

Optional Components ...............................................................................................................219

Notes and Restrictions..............................................................................................................220
Notes and Restrictions on the Use of the Machine .........................................................................................220
Notes and Restrictions on the Use of the Copy Feature................................................................................221
Notes and Restrictions on the Use of the Print Feature ................................................................................221
Notes and Restrictions on the Use of the Scan Feature ................................................................................222
Notes and Restrictions when Connecting to Internet or Intranet.............................................................222
Notes and Restrictions when Operating from Computers ............................................................................223
Notes and Restrictions for Using TCP/IP (LPD/Port9100) ............................................................................223
Notes and Restrictions for IPv6 Connection.......................................................................................................223

Index.......................................................................................................225

7
8
1
1 Before Using the Machine
 Before Using the Machine

Preface
Thank you for selecting the DocuCentre S2110 (hereafter referred to as "the machine").
Before Using the Machine

This guide describes how to operate the machine and the precautions you should follow
during operation. To get the most out of the machine and to use it effectively, be sure to
read this guide before use.
This guide assumes that you have a basic knowledge of the operating environment of the
personal computer in use and networking environments. For information on the
environment of the personal computer in use and the basic knowledge and operations of
networking environments, refer to the manuals provided with the personal computer,
operating system, and network system.
After reading this guide, be sure to keep it handy for quick reference. It will be useful in case
you forget how to perform operations or if a problem occurs with the machine.
1
Warning:
The equipment will be inoperable when main power fails.

When you use this machine, we recommend that you change the system administrator's user ID
and passcode immediately after installing the machine.

For more information on changing the user ID and passcode, refer to "System Administrator
Program List" (P.125).

10
 Types of Manuals

Types of Manuals
The following guides are provided with the machine.

Before Using the Machine

Accompanying Manuals

„ Basic Operation Guide (Booklet)

The guide describes a quick reference for the basic operations, daily maintenance, and
problem solving for this machine.

„ Software/Product Manual (Disc)

This media contains User Guide.
Refer to the product manuals contained on the media.
1
Help Accessible from the Software

„ Driver Help
The help describes the print or scan features, and operations.

Guides for Optional Components

Optional components are available for this machine. Optional components come with an
installation procedure guide that provides information on how to set up the product and
other details.

11
 Before Using the Machine

Using This Guide

This guide is intended for first time users of the machine. It describes the basic operations
for the copy, print, and scan features.
Before Using the Machine

Organization of This Guide

This guide consists of the following chapters:

„ 1 Before Using the Machine

Describes how to use this guide and provides license information.

„ 2 Environment Settings
1 Describes the environment required to operate the machine.

„ 3 Product Overview
Describes the names of the machine parts as well as basic operations, such as how to turn
the machine on and off, how to use the Power Saver feature, and how to use CentreWare
Internet Services.

„ 4 Loading Paper
Describes the types of paper and other media that you can use on the machine and how to
load paper in a tray.

„ 5 Copy
Describes the basic operation and features of the copy feature.

„ 6 Scan
Describes the basic operations and features of the scan feature.

„ 7 Print
Describes the basic printing operations.

„ 8 Tools
Describes the System Administration mode as well as how to change the default settings.

„ 9 Machine Status
Describes how to check the faults that occurred in the machine and to print various reports.

„ 10 Maintenance
Describes how to replace consumables and to clean the machine.

„ 11 Problem Solving
Describes troubleshooting procedures to solve the problems with the machine.

„ 12 Appendix
Describes the specifications of the machine, optional accessories, and cautions/restrictions.

12
 Using This Guide

Conventions
z
The screen shots and illustrations used in this guide vary depending on the machine
configuration and optional components installed. Some of the items in the screen shots
may not be displayed or available depending on your machine configuration.

Before Using the Machine

z
The procedures in this guide may vary depending on the driver and utility software being
used due to the upgrades.
z
In this document, "Computer" refers to a personal computer or workstation.
z
The following terms are used in this guide:

Important : z Important information that you should read.

Note : z Additional information on operations or features.

z The following symbols are used in this guide: 1

" " : z A cross-reference included in this guide.
z Names of features, screen messages, and input text.
[ ] : z Folders, files, applications, button or menu names displayed on the
screen.
z
Names of menus, commands, windows, or dialog boxes displayed on
the computer screen and their buttons and menu names.
< > button : z Hardware buttons on the control panel.

< > key : z Keys on the keyboard of the computer.

> : z
Path to a certain item within a procedure on a computer.
For example: When you see the procedure "to search for files and
folders, click [Start] > [Search] > [For Files or Folders]", this means
that you need to click [Start], click [Search], and then click [For Files
or Folders] to search for files and folders.
z
Orientation of documents or paper is described in this guide as follows:

, , Long Edge Feed

z
Loading the document or paper in portrait orientation when viewed
(LEF): from the front of the machine.
, , Short Edge Feed z Loading the document or paper in landscape orientation when
(SEF): viewed from the front of the machine.

LEF Orientation SEF Orientation

feed direction feed direction

13
 Before Using the Machine

About License
This section describes information about licenses. Be sure to read through it.
Before Using the Machine

Libcurl
COPYRIGHT AND PERMISSION NOTICE
Copyright (c) 1996 - 2006, Daniel Stenberg, <[email protected]>.
All rights reserved.
Permission to use, copy, modify, and distribute this software for any purpose with or
without fee is hereby granted, provided that the above copyright notice and this permission
notice appear in all copies.
1 THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY
RIGHTS. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR
ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT,
TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE
SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Except as contained in this notice, the name of a copyright holder shall not be used in
advertising or otherwise to promote the sale, use or other dealings in this Software without
prior written authorization of the copyright holder.

FreeBSD
This product contains the part of FreeBSD codes.
The FreeBSD Copyright
Copyright 1994-2006 The FreeBSD Project. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are
permitted provided that the following conditions are met:
Redistributions of source code must retain the above copyright notice, this list of conditions
and the following disclaimer.
Redistributions in binary form must reproduce the above copyright notice, this list of
conditions and the following disclaimer in the documentation and/or other materials
provided with the distribution.
THIS SOFTWARE IS PROVIDED BY THE FREEBSD PROJECT "AS IS" AND ANY EXPRESS OR
IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN
NO EVENT SHALL THE FREEBSD PROJECT OR CONTRIBUTORS BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT
LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY
OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
The views and conclusions contained in the software and documentation are those of the
authors and should not be interpreted as representing official policies, either expressed or
implied, of the FreeBSD Project.

14
 About License

MD5
Copyright (C) 1991-2, RSA Data Security, Inc. Created 1991. All rights reserved.

License to copy and use this software is granted provided that it is identified as the "RSA

Before Using the Machine

Data Security, Inc. MD5 Message-Digest Algorithm" in all material mentioning or
referencing this software or this function.

License is also granted to make and use derivative works provided that such works are
identified as "derived from the RSA Data Security, Inc. MD5 Message-Digest Algorithm" in
all material mentioning or referencing the derived work.

RSA Data Security, Inc. makes no representations concerning either the merchantability of
this software or the suitability of this software for any particular purpose.
It is provided "as is" without express or implied warranty of any kind. 1
These notices must be retained in any copies of any part of this documentation and/or
software.

15
 Before Using the Machine
Before Using the Machine

16
2
2 Environment Settings
 Environment Settings

Supported Environment
This section describes the environment settings needed to use the machine's print and
scan features.

Print Feature
Environment Settings

The machine can be connected directly to a computer for use as a local printer, or can be
connected to a network for use as a network printer.

Local connection USB

2
Network Connection
LPD/Port9100

„ Use as a Local Printer

Connect the machine to a computer with a USB cable.

„ Use as a Network Printer

Print from network-connected computers using the TCP/IP protocol.
To use the machine as a network printer, you need to activate the port to use for printing.
z
LPD: Activate this setting when using the LPD port.
z Port9100: Activate this setting when using the Port9100 port.
Reference
z For information on how to set TCP/IP, refer to "Setting the Network Environment" (P.23).
z
For information on how to activate a communication port, refer to "Activating the Communication Port To
Use" (P.25).

18
 Supported Environment

Scan Feature
The machine supports the following Scan functions:

Using the USB connection

„ Scan with PC application

Uses the USB connection to import scan data in a computer with a TWAIN or Windows®
Image Acquisition (WIA) compatible application.

Environment Settings
To use this function, you must install the scan driver from the Media (Software/Product
Manual).
Note
z
To install the scan driver, follow the instructions provided in the Media Information included in the Media
(Software/Product Manual).

Reference
z
For information on how to use this feature, refer to "Loading Scan Data Using the PC-Based Application" (P.113).
2
Using the Network connection

„ Scan with PC application

Uses the Network TWAIN (SOAP) to import scan data in a computer with a TWAIN or
Windows Image Acquisition (WIA) compatible application.
To use this function, you must install the scan driver from the Media (Software/Product
Manual).
Note
z
To install the scan driver, follow the instructions provided in the Media Information included in the Media
(Software/Product Manual).

Reference
z For information on how to use this feature, refer to "Loading Scan Data Using the PC-Based Application" (P.113).

19
 Environment Settings

Interface Cables
When connecting the machine directly to a computer, use a USB interface. When
connecting the machine to a network, use an Ethernet interface.

Using the USB Interface

Environment Settings

The machine supports the USB 2.0 interface.

Note
z
You can use a cable up to 5 m in length according to the USB 2.0 standard.
To connect the USB interface:

1 Press the power switch to the [ ] position to turn the power OFF.

Note
z
Check that the display of the status machine diagram is turned off.

2 Connect a USB cable to the USB 2.0 interface connector.

3 Connect the other end of the USB cable to the computer.

20
 Interface Cables

4 Press the power switch to the [ | ] position to turn the power ON.

Environment Settings
Using the Ethernet Interface
The machine supports 100BASE-TX Ethernet interface.
To connect the Ethernet interface:
2
1 Press the power switch to the [ ] position to turn the power OFF.

Note
z
Check that the display of the status machine diagram is turned off.

2 Connect a network cable to the Ethernet interface connector.

Note
z
Prepare a network cable suitable for your network connection. When you replace the network cable, contact
our Customer Support Center.

21
 Environment Settings

3 Press the power switch to the [ | ] position to turn the power ON.
Environment Settings

22
 Setting the Network Environment

Setting the Network Environment

This section describes how to make the settings needed to use the TCP/IP protocol.
Note
z
The machine supports IPv6 addresses in an IPv6 network environment. For more information, refer to
"Setting the Machine's IP Address (IPv6)" (P.23).

Environment Settings
Setting the Machine's IP Address (IPv4)
To use the TCP/IP protocol, you must set the machine's IP address.
By default, the machine is set to obtain its IP address automatically.
This setting automatically sets the machine's IP address when the machine is connected to
a network containing a DHCP server.
Print the System Settings Report to check whether the machine's IP address has already
been set.
2
If the machine's IP address has not been set, you will need to set the IP address on the
control panel.
Note
z
If the network has a DHCP server, the machine's IP address may be changed, so check the address
periodically.
z The machine can acquire address information automatically by using a BOOTP or RARP server.

Reference
z For information on how to print the System Settings Report, refer to "Printing Reports" (P.142).
z
For information on how to set the IP address from the control panel, refer to "Network Settings" (P.132).
After setting the program numbers from 1008 to 1020, print out the System Settings Report, and check the
applied settings.

Setting the Machine's IP Address (IPv6)

The machine supports IPv6 addresses in an IPv6 network environment.
The machine's IP address type is set to IPv4 by factory default. To use the machine in an
IPv6 network environment, set the IP address type to IPv6 or both types. The IPv6 address
is set automatically when the machine is restarted.
Print the System Settings Report to check the IPv6 address.
You can set a fixed IPv6 address for the machine using either of the following methods:
z
Use the control panel to make the setting manually.
z Use CentreWare Internet Services to make the setting manually. Print the System
Settings Report to check the address set automatically, then use that address to access
CentreWare Internet Services.
From the [Properties] tab, select [Connectivity] > [Protocols] > [TCP/IP] > [IP Mode]. Set
the [IP Mode] to [IPv6] or [Dual Stack]. The IPv6 address can be entered manually if the
[Enable Manual Address] checkbox is checked under [IPv6].
Reference
z
For information on how to print the System Settings Report, refer to "Printing Reports" (P.142).
z
For information on how to make settings from CentreWare Internet Services, refer to "Setting Items on
CentreWare Internet Services" (P.29).

23
 Environment Settings

Setting the Machine's IP Address with the Support Tool

This section describes how to set the IP address using the Support Tool included in the
Media (Software/Product Manual).
Note
z You can change any settings on the Support Tool, when the machine is in standby status or Power Saver
mode and has no running job.

1
Environment Settings

Insert the Media (Software/Product Manual) into your computer.

The Launcher runs automatically.

2 Select [Support Tools/Manuals] on the main menu screen.

3 Select [IP Address Settings] under [Support Tools].

4 Select [Advanced] on the [Configure Printer] screen.

5 Enter your settings on the [IP Address Settings] screen, and select [Next].

6 Check your settings on the [Confirm the settings] screen, and select [Apply].
The specified settings are applied.

7 Select [Finish] on the [Configuration Complete] screen.

When the settings are properly configured, the machine reboots automatically and prints
System Settings Report.

8 Confirm the assigned IP address on the System Settings Report.

24
 Activating the Communication Port To Use

Activating the Communication Port To Use

Use CentreWare Internet Services to activate the communication port you want to use.
You can activate the following ports:

Port Description

Environment Settings
SNMP Activate this port to use the SNMP protocol (used for operations
such as loading the machine's information to the print driver).
LPD Activate this port to print when using LPD.
Port9100 Activate this port to print when using Port9100.
Network TWAIN Activate this port to scan using a PC-based application

Note
z You can change any settings on CentreWare Internet Services, when the machine is in standby status or
Power Saver mode and has no running job.
2
Reference
z For information on how to make settings from CentreWare Internet Services, refer to "Setting Items on CentreWare Internet
Services" (P.29).

To activate a communication port:

1 Start CentreWare Internet Services.

Reference
z For more information, refer to "Starting CentreWare Internet Services" (P.28).

2 Click the [Properties] tab.

3 From the menu on the left, select [Connectivity].

25
 Environment Settings

4 Click [Port Settings], and check the checkbox of the desired port.

5 Click [Apply].
Note
z
Restart the machine to enable the new settings.
Environment Settings

26
 Using CentreWare Internet Services

Using CentreWare Internet Services

CentreWare Internet Services
CentreWare Internet Services provides services such as changing settings using a web
browser on a computer connected to a TCP/IP network environment.
Note

Environment Settings
z
The IP address of the machine also needs to be set. For information on how to set the IP address, refer to
"Setting the Network Environment" (P.23).
z You can change any settings on CentreWare Internet Services, when the machine is in standby status or
Power Saver mode and has no running job.

Supported Environments and Settings

„ Operating Systems and Web Browsers
The operation of CentreWare Internet Services has been verified for the following web
browsers:

Operating System Web Browsers

Windows® 10 Windows Internet Explorer® 11, Microsoft EdgeTM

Windows® 8.1 Windows Internet Explorer® 10

Windows® 7 Windows Internet Explorer® 8

Windows Server® 2016 Windows Internet Explorer® 11

Windows Server® 2012 Windows Internet Explorer® 10

27
 Environment Settings

„ Web Browser Settings

Specifying the machine's address in the web browser is recommended.
Note
z If you specify the machine's address using a proxy server, the service response time may be slow or the
screens may not appear. If these problems occur, you will need to set the machine's IP address in the web
browser and choose not to use a proxy server. See your web browser's manual for how to make the setting.
You will also need to make other web browser settings to make CentreWare Internet
Services work properly.
Environment Settings

The following procedure is based on the Internet Explorer 11.0.

1 From the [Tools] menu, select [Internet Options].

2 In the [General] tab, click [Settings] under [Browsing History].

3 In the [Temporary Internet Files] tab, select [Every time I visit the webpage] or [Every time
2 I start Internet Explorer] for [Check for newer versions of stored pages:].

4 Click [OK].

5 Click [OK] in the [Internet Options] dialog box.

Starting CentreWare Internet Services

To start CentreWare Internet Services:

1 Start your computer and a web browser.

2 In your web browser's address bar, enter the machine's IP address or URL, and then press
the <Enter> key.
The top page of CentreWare Internet Services is displayed.
z
Example IP address (IPv4)

z Example IP address (IPv6)

z Example URL

Note
z If your network uses DNS (Domain Name System) and the machine's host name is registered on the domain
name server, you can access the machine using the Internet address combining the host name and the
domain name. For example, if the host name is "myhost", and the domain name is "example.com" then the
Internet address is "myhost.example.com".

28
 Using CentreWare Internet Services

z When specifying a port number, add ":" and the port number after the IP address or the Internet address.
z
The IPv6 address cannot be entered manually in some cases depending on the web browser that you use.
z HTTPS is not supported.

Setting Items on CentreWare Internet Services

The table below lists the menu items on the CentreWare Internet Services screens.
Note

Environment Settings
z You must have a user name and a passcode to change the settings. The user ID "11111" and the passcode "x-
admin" is set as default. For information on how to change the user ID and the passcode, refer to "Using
CentreWare Internet Services" (P.27) and "System Administrator Settings (Security)" (P.37).
z
You cannot enter the system administration mode from a computer while the machine control panel is being
used or the machine side is in the system administration mode, or there are any current or pending jobs. Also,
you cannot operate the machine control panel while entering the system administration mode from a
computer.

Tab Menu Item See Page: 2

Properties (P.30)
Description (P.30)
General Setup -
Usage Counters (P.30)
Power Saver Settings (P.30)
Connectivity -
Port Settings (P.30)
Physical Connections -
Ethernet (P.31)
Protocols -
TCP/IP (P.31)
SNMP Configuration (P.32)
LPD (P.33)
Port9100 (P.34)
HTTP (P.34)
Network TWAIN (P.35)
Security -
IP Filtering (P.35)
System Administrator Settings (P.37)
Support (P.38)
Support (P.38)

Important
z Double-byte characters cannot be used in CentreWare Internet Services.

29
 Environment Settings

[Properties] Tab
Description

„ Machine Model
The product name is displayed.

„ Serial Number
Environment Settings

The product serial number is displayed.

„ Machine Name
You can enter the printer name (between 1 and 32 ASCII code characters excluding colons
(:), equal signs (=), at symbols (@), or asterisks (*), which are not valid).

„ Location
You can enter the machine's location (up to 255 ASCII code characters).
2
„ Contact Person
You can enter the contact person's information (up to 255 ASCII code characters).

„ Administrator's E-mail Address

You can enter the e-mail address of the system administrator (up to 128 characters).

„ Comment
You can enter machine comments (up to 255 ASCII code characters).

„ [Apply] button
You can apply changes by pressing this button.

Usage Counters (General Setup)

You can check the total number of pages printed for each service.

Power Saver Settings (General Setup)

„ Time to Low Power Mode

You can set the time elapse from the last operation until the machine enters Low Power
mode. You can set a value between 1 and 60 minutes. (Default: 1)

„ Time to Sleep Mode

You can set the time elapse from Low Power mode until the machine enters Sleep mode.
You can set a value between 1 and 239 minutes. (Default: 1)

„ [Apply] button
You can apply changes by pressing this button.

Port Settings (Connectivity)

„ Port
You can activate or deactivate communication ports. You can select from SNMP, LPD,
Port9100, and Network TWAIN. Activate each port by checking its checkbox.

30
 Using CentreWare Internet Services

„ [Apply] button
You can apply changes by pressing this button.
Note
z Reboot the machine to enable new settings.

Ethernet (Connectivity > Physical Connections)

„ Rated Speed

Environment Settings
You can set the Ethernet port speed. You can select from Auto, 10 Mbps Half-Duplex, 10
Mbps Full-Duplex, 100 Mbps Half-Duplex, or 100 Mbps Full-Duplex. (Default: Auto)

„ MAC Address
The machine's MAC address is displayed.

„ [Apply] button
You can apply changes by pressing this button.
Note
2
z Reboot the machine to enable new settings.

TCP/IP (Connectivity > Protocols)

„ IP Mode
You can set the IP operation mode. You can select from Dual Stack, IPv4, or IPv6. The Dual
Stack setting lets you use both IPv4 and IPv6 addresses. (Default: IPv4)

„ General
‹ Protocol
[Enabled] is displayed.
‹ Physical Connection
[Ethernet] is displayed.
‹ Host Name
[Host Name] is displayed.
‹ IPv4
z
IP Address Resolution:
You can set the method used to acquire the IP Address, Subnet Mask and Gateway
Address. You can select from STATIC, DHCP, BOOTP, RARP, or DHCP/Autonet for the
address acquisition method. (Default: DHCP/Autonet)
z IP Address:
You can enter the IP address when [STATIC] is selected for [IP Address Resolution].
z Subnet Mask:
You can enter the subnet mask when [STATIC] is selected for [IP Address Resolution].
z
Gateway Address:
You can enter the gateway address when [STATIC] is selected for [IP Address
Resolution].
‹ IPv6
z
Enable Manual Address:
You can check this checkbox to enter the IP address and gateway address directly.
(Default: Off)

31
 Environment Settings

z
IP Address:
You can enter the IP address when the [Enable Manual Address] checkbox is checked.
z Automatically Configured Address 1:
The automatically assigned IPv6 address is displayed.
z Link-Local Address:
The automatically assigned link-local address is displayed.
z
Gateway Address:
You can enter the gateway address when the [Enable Manual Address] checkbox is
Environment Settings

checked.
z
Automatically Configured Gateway Address:
The automatically assigned gateway address displayed.

„ [Apply] button
Press this button to confirm the entered settings.
Note
2 z
Reboot the machine to enable new settings.

SNMP Configuration (Connectivity > Protocols)

You can set the SNMP protocol.

„ General
‹ SNMP Port Status
You can check [Enabled] to use SNMP. (Default: On)
‹ [Edit SNMP v1/v2c Properties] button
You can make advanced SNMP v1/v2c settings by pressing this button.
z
Community Name (Read Only):
You can enter the community name to acquire (up to 32 ASCII code characters).
(Default: blank (public))
z
Community Name (Read/Write):
You can enter the community name to acquire/write (up to 32 ASCII code characters).
(Default: blank (private))
z
Trap Community Name:
You can enter the community name for trap notification (up to 32 ASCII code
characters). (Default: blank (SNMP_trap))
z
System Administrator's Login ID:
You can enter information related to the person in charge of maintenance of the
machine (up to 127 ASCII code characters)(Default: blank).

„ Authentication Failure Generic Traps

You can check [Enabled] to send an authentication failure trap notification when an access
attempt was made with an invalid community name not registered in the machine.
(Default: On)

„ [Advanced] button
You can make the following settings by pressing this button:
‹ [Add UDP IPv4 Address] button
You can add a recipient address for UDP IPv4 trap notification by pressing this button.

32
 Using CentreWare Internet Services

z
IP Address:
You can enter the IP address for entry.
z UDP Port Number:
You can set the UDP port No. for entry (a value between 1 and 65535).
z SNMP Version:
You can specify the SNMP version for entry as [v1] or [v2c]. (Default: v1)
z
Trap Community Name:
You can enter the trap community name for entry (between 1 and 32 ASCII code

Environment Settings
characters). (Default: SNMP_trap)
z
Trap to be Received:
You can set whether to send notification of [Print], [Cold Start], and [Authentication
Failure] events.
‹ [Add UDP IPv6 Address] button
You can add a recipient address for UDP IPv6 trap notification by pressing this button.
z IP Address:
You can enter the IP address for entry.
2
z UDP Port Number:
You can set the UDP port No. for entry (a value between 1 and 65535).
z
SNMP Version:
You can specify the SNMP version for entry as [v1] or [v2c]. (Default: v1)
z
Trap Community Name:
You can enter the trap community name for entry (between 1 and 32 ASCII code
characters). (Default: SNMP_trap)
z Trap to be Received:
You can set whether to send notification of [Print], [Cold Start] and [Authentication
Failure] events.
‹ [Delete] button
You can delete the traps specified for the trap notification recipient IP address by pressing
this button.
‹ [Edit] button
You can display notification information of the trap you are using. You can specify the
events for which to send notification.

„ [Apply] button
You can apply changes by pressing this button.
Note
z
Reboot the machine to enable new settings.

LPD (Connectivity > Protocols)

You can set the LPD port.

„ General
‹ LPD Port Status
You can check [Enabled] to use LPD. (Default: On)
‹ Physical Connection
[Ethernet] is displayed.

33
 Environment Settings

‹ Port Number
You can set the LPD port No. (a value between 1 and 65535). You must set a unique
number for each port. (Default: 515)
‹ Connection Time-Out
You can set the timeout period that the machine waits before terminating the connection
when incoming data stops (between 2 and 3600 seconds). (Default: 60)
‹ Maximum Connections per Port
Environment Settings

The maximum number of connections is displayed.

„ [Apply] button
You can apply changes by pressing this button.
Note
z
Reboot the machine to enable new settings.

2 Port9100 (Connectivity > Protocols)

You can set Port9100.

„ General
‹ Port9100 Port Status
You can check [Enabled] to use Port9100. (Default: On)
‹ Physical Connection
[Ethernet] is displayed.

„ Port Information
‹ TCP Port Number
You can set the Port9100 port No. (a value between 1 and 65535).
You must set a unique number for each port. (Default: 9100)
‹ Maximum Connections per Port
The maximum number of connections is displayed.
‹ End of Job Timeout
You can set the amount of time the machine waits before terminating the connection
when incoming data stops (between 2 and 3600 seconds). (Default: 60)
‹ PDL Switching
[Enabled] is displayed.

„ [Apply] button
You can apply changes by pressing this button.
Note
z Reboot the machine to enable new settings.

HTTP (Connectivity > Protocols)

You can set the HTTP protocol.

34
 Using CentreWare Internet Services

„ Configuration
‹ Connection
[Enabled] is displayed.
‹ Physical Connection
[Ethernet] is displayed.
‹ Keep Alive Timeout

Environment Settings
The keep-alive timeout period is displayed.
‹ Port Number
You can set the port No. used for HTTP communication (a value between 1 and 65535).
You must set a unique number for each port. (Default: 80)
‹ Connection Time-Out
Set the connection timeout period from 1 through 255 seconds. (Default: 30)
‹ Title 2
You can select the display for the title displayed on a browser from [Internet Services] or
[Printer Model - IP Address].
(Default: Internet Services)

„ [Apply] button
You can apply changes by pressing this button.
Note
z
Reboot the machine to enable new settings.

Network TWAIN
You can set the Network TWAIN protocol.

„ General
‹ Network TWAIN Port Status
You can check [Enabled] to use Network TWAIN. (Default: On)
‹ Physical Connection
[Ethernet] is displayed.
‹ Connection Time-Out
Set the connection timeout period from 1 through 255 seconds. (Default: 30)

„ [Apply] button
You can apply changes by pressing this button.
Note
z Reboot the machine to enable new settings.

IP Filtering (Security)
You can restrict the supported IP addresses.

„ IPv4 Filtering
‹ IP Filtering
You can check [Enabled] to enable IP Filtering. (Default: Off)

35
 Environment Settings

‹ Edit/Delete selection checkbox

You can select the IP Filter to edit/delete.
‹ IP Filter Rule List
The accessible IPv4 address is displayed.
‹ [Add] button
The Add IP Filter Rule - IPv4 screen is displayed. You can add the accessible IPv4 address.
You can add up to 10 IPv4 addresses.
Environment Settings

z
Source IP Address:
You can set the accessible IP address.
z Source IP Mask:
You can set the prefix length of the accessible IP address. (Default: 0)
‹ [Edit] button
The Edit IP Filter Rule - IPv4 screen is displayed. You can edit the accessible IPv4 address.
2 z
Source IP Address:
You can set the accessible IP address.
z Source IP Mask:
You can set the prefix length of the accessible IP address. (Default: 0)
‹ [Delete] button
You can delete the accessible IPv4 address.

„ IPv6 Filtering
‹ IP Filtering
You can check [Enabled] to enable IP Filtering. (Default: Off)
‹ Delete/Edit selection checkbox
You can select the IP Filter to edit/delete.
‹ IP Filter Rule List
The accessible IPv6 address is displayed.
‹ [Add] button
The Add IP Filter Rule - IPv6 screen is displayed. Adds an accessible IPv6 address. You can
add up to 10 IPv6 addresses.
z Source IP Address:
You can set the accessible IP address.
z Source IP Mask:
You can set the prefix length of the accessible IP address (Default: 0)
‹ [Edit] button
The Edit IP Filter Rule - IPv6 screen is displayed. Edits the accessible IPv6 address.
z Source IP Address:
You can set the accessible IP address.
z Source IP Mask:
You can set the prefix length of the accessible IP address. (Default: 0)
‹ [Delete] button
You can delete the accessible IPv6 address by pressing this button.

36
 Using CentreWare Internet Services

„ [Apply] button
You can apply changes by pressing this button.
Note
z Reboot the machine to enable new settings.

System Administrator Settings (Security)

You can set the system administrator's user ID and the passcode.

Environment Settings
„ System Administrator Settings
‹ Administrator's Login ID
You can enter the system administrator's user ID (between 1 and 32 ASCII code characters
in length, excludes "+", ";", "<", ">", """, "?", "[", "]", "'", "{", "}", "|", ":". (Default: 11111)
‹ Administrator's Passcode
You can set the system administrator's passcode (between 4 and 12 ASCII code characters
or blank). (Default: x-admin)
2
‹ Retype Administrator's Passcode
You need to re-enter the system administrator’s passcode.
‹ Maximum Login Attempts
When login attempts using the system administrator’s user ID fail repeatedly, access is
denied when the number of failed attempts reaches the number set here.
Specify a number between 0 and 10. Specify 0 to disable this setting.
The total number of failed authentication attempts is reset when authentication is
successful or the system is restarted. (Default: 5)

„ [Apply] button
You can apply changes by pressing this button.

37
 Environment Settings

[Support] Tab
The link for support information is displayed. The link settings can be changed.

Support

„ [Change Settings] button

You can change the link for support information by pressing this button.
Environment Settings

‹ Name
You can enter the link name (between 1 and 63 ASCII code characters).
‹ URL
You can enter the link address (between 1 and 63 alphanumeric characters
including the at symbol (@), percent sign (%), period (.), colon (:), forward slash (/),
underline(_), hyphen (-), tilde (~), question mark (?), and ampersand (&), which are valid).

„ [Apply] button
2 You can apply changes by pressing this button.

38
 Installing the Print Driver/Scan Driver

Installing the Print Driver/Scan Driver

To enable the machine to print and scan, you need to install respective drivers on your
computer.
The following drivers are included in the Media (Software/Product Manual).

Driver Name Description

Environment Settings
Print Driver The recommended print driver for this model
Common Print Driver The V4 print driver which can be used commonly for various models
z Common Print Driver is suitable for printing from Windows store

applications such as Microsoft Edge.

z
Some features are not available for printing from desktop
applications.
z Common Print Driver is available only for Windows 8.1 or later.

Scanner Driver Includes the following:

z TWAIN-compatible Scan Driver
2
z Windows Image Acquisition (WIA)-compatible Scan Driver

z Scanner Connection Tool

The Media (Software/Product Manual) offers the two types of installation menus: Quick
Setup and Custom Installation.
Quick Setup allows you to install easily the following drivers and software:
z
Print Driver
z
Scanner Driver
z
Print & Scan Hub*
* : For more information, refer to "Using Print & Scan Hub" (P.40).

To install a specific driver, use the Custom Installation menu.

Reference
z
For more information, refer to the Media Information included in the Media (Software/Product Manual).

39
 Environment Settings

Using Print & Scan Hub

Print & Scan Hub (Windows®)

Print & Scan Hub is a software which provides the following services:
z
Display the status of the machine and its consumables.
Environment Settings

z Perform scan jobs, and then edit the scanned data as necessary.

Installing Print & Scan Hub

You can install Print & Scan Hub from the Media (Software/Product Manual).

1 Insert the Media (Software/Product Manual) into your computer.

„Quick Setup
2 To install easily the basic drivers and software:

1) Select [Quick Setup] on the main menu screen.

Reference
z
For more information on Quick Setup, refer to "Installing the Print Driver/Scan Driver" (P.39).

„Custom Installation
To install Print & Scan Hub only:

1) Select [Software] under [Custom Installation] on the main menu screen.

2) Select [Print & Scan Hub] under [Install Software].

Starting Print & Scan Hub

To start Print & Scan Hub on your computer:

1 Click [Start] > [All Programs] > [Fuji Xerox Print & Scan Hub] > [Print & Scan Hub].
For Windows® 10, click [Start] > [All Apps] > [Fuji Xerox Print & Scan Hub] > [Print & Scan
Hub].

40
3
3 Product Overview
 Product Overview

Machine Components
This section describes the machine components and their functions.

Front, Left Side

1
Product Overview

3
4
12

3 5
6
11 7

8
10

No. Component Description

1 Document cover Holds document in place.
2 Document glass Place document here.
3 Control panel Contains the buttons, LED indicators, and status machine
diagram used for operations.

Reference
z For more information, refer to "Control Panel" (P.50).
4 Center tray Copies and prints are delivered here, facing down.
5 Front cover Open this cover to replace consumables.
6 Tray 1 (standard tray) Load paper here.
7 Tray 2 Optional tray. Load paper here.
(One Tray Module)
(Optional)
8 Stand Mounts the machine on the floor. Contains storage space
for paper. This stand is available when the One Tray
Module is installed.
9 Locking casters Locks the wheels of the machine. Lock these casters after
moving the machine to its installation site.
10 One tray module cover [B] Open this cover to remove any jammed paper from Tray 2.

42
 Machine Components

No. Component Description

11 Bypass tray Load paper here. The tray can be extended.
12 Left cover [A] Open this cover to remove any jammed paper.

Note
z When the machine works properly, this cover is locked. To
open this cover, make sure to exit Sleep mode and turn the
machine's power OFF.

Right Side, Rear

Product Overview
5

4 3
1
2

No. Component Description

1 Power switch Switches the power of the machine on and off.

Reference
z For more information, refer to "Power Source" (P.46).
2 Power cord connector Connects the power cord.
3 Adjusting foot Prevents the machine from toppling over. Move the
machine to its installation site and then rotate this adjuster
in clockwise direction until it touches a floor.
4 USB 2.0 interface connector Connect a USB 2.0 cable.
(Type B)
5 100BASE-TX interface Connect a network cable.
connector

43
 Product Overview

Inside

3 1

2
Product Overview

3
No. Component Description
1 Toner cartridge Contains toner (the powder used to form the image).
2 Drum cartridge Contains photoconductors.
3 Fusing unit Fuses toner on paper.

Important
z Do not touch this unit as it is extremely hot.

44
 Machine Components

Duplex Automatic Document Feeder

1 2 3 4 5

8
6

Product Overview
No. Component Description
1 Lever Turn this lever to clear paper jams.
2 Document feeder cover Open this cover to clear paper jams.
3 Inner cover Open this cover to clear paper jams.
4 Document guides Use these guides to align the edges of documents.
3
5 Document feeder tray Load documents here.
6 Document stopper Prevents outputs from falling off.
7 Document output tray Scanned documents are delivered here.
8 Constant velocity transport Scans a loaded document.
glass

Note
z In this guide, the duplex automatic document feeder is referred to as the "document feeder".

45
 Product Overview

Power Source
Switching the Power On
The following describes how to switch the power on.
The machine takes approximately 19 seconds or less to warm up and to be ready to copy or
print after the power is turned on. It may take slightly longer than normal depending on the
device configuration.
Switch the power off at the end of the day or when not using the machine for an extended
period of time.
Product Overview

1 Press the power switch to the [ | ] position to switch the power on.

Note
z While the machine is warming up, the status machine diagram displays as shown in the image. The machine
is not accessible while it's warming up.

z
Make sure that the power cable is connected to the machine and the wall outlet properly.

46
 Power Source

Switching the Power Off

The following describes how to switch the power off.
Important
z Do not switch the power off in the following situations. If the power is switched off, the processing data may
be erased.
z
While data is being received
z While a job is being printed
z While a job is being copied
z While a job is being scanned
z When switching the power off, wait 5 seconds after outputs have been delivered.

Product Overview
Note
z
When powering the machine on after it has been switched off, wait 10 seconds after the display goes off.

1 Before switching the power off, make sure that the machine has completed all copy or print
jobs. Then, make sure that the <Data> indicator does not light up.

2 Press the power switch to the [ ] position to switch the power off. 3

47
 Product Overview

Power Saver Mode

The machine is installed with the Power Saver function that will automatically cut off the
electricity to the machine if no copy or print data is received for a certain duration.
There are two Power Saver modes: Low Power mode and Sleep mode.

„ Low Power Mode

The machine's power is not turned OFF completely in Low Power mode. Instead, this mode
creates a balance between low power consumption and short warm-up time by controlling
the temperature of the fusing unit to a level midway between the power OFF temperature
Product Overview

and the "Ready" temperature.

„ Sleep Mode
Sleep mode minimizes power consumption by shutting off the power to all components
except the controller. Warm-up time in Sleep mode is longer than in Low Power mode.
Important
z
The machine does not enter Sleep Mode when any error (other than Toner Empty or Drum Life End error)
3 occurred.

Entering Power Saver Mode

The display goes off, and the <Power Saver> button of the control panel lights up when the
machine is in the Power Saver mode.

<Power Saver> button

You can set the length of time to wait until the machine enters Low Power/Sleep mode.
Low Power mode is set to [1 minute] and Sleep mode to [1 minute] as default. If the
machine is left idle for 1 minute, it switches to Low Power mode. If it is left idle for another
minute, it switches to Sleep mode.
You can set the amount of time the machine waits before entering Low Power mode from 1
to 60 minutes, and the amount of time the machine waits before entering Sleep mode from
1 to 239 minutes.
Important
z The fusing unit life is largely influenced by power distribution time on the machine. Setting the amount of
time the machine waits before activating the Power Saver function to a long value will keep the machine's
power on longer, and the fusing unit may have to be replaced more often. It may cause an early replacement
of the fusing unit of the machine. For more information, contact our Customer Support Center.

Reference
z For more information on how to set the time interval for Low Power mode and/or Sleep mode, refer to "System Settings" (P.125)
and "Power Saver Settings (General Setup)" (P.30).

48
 Power Saver Mode

Exiting Power Saver Mode

The following describes how to deactivate Power Saver mode.
The machine exits Power Saver mode and the <Power Saver> button light is turned off in
the following instances:

„ Exiting Low Power mode

z
Receiving a job
z Entering System Administration mode from a computer
z Pressing any button on the control panel
z
Taking paper out or putting in a tray

Product Overview
z
Opening or closing any cover of the machine

„ Exiting Sleep mode

z Receiving a job
z Entering System Administration mode from a computer
z Pressing the <Power Saver> button 3
z
Pressing any button on the control panel*
* : This feature is available only when the Return from Sleep Mode by Any Key feature is enabled.

Reference
z For more information, refer to "System Settings" (P.125).

49
 Product Overview

Control Panel
The names and functions of the control panel's components are described below.

1 2 3 4 5 6

23
22 7
21 8
Product Overview

20

19 18 17 16 15 14 13 12 11 10

3 No. Component Description

1 <2 Sided> button Press this button to select 1 Sided or 2 Sided copying.
Normally, the icon is off (1 J 1 Sided). The selection moves
to the right from off (1 J 1 Sided) J [1 J 2 Sided] J [2 J
2 Sided] J [2 J 1 Sided] every time that the button is
pressed. As you press the button when the [2 J 2 Sided] is
selected, the indicator light is turned off again.

Reference
z
For more information, refer to "2 Sided" (P.91).
2 <ID Card Copy> button Press this button to use the ID Card Copy feature.
While the ID Card Copy feature is selected, the button is lit.

Reference
z
For more information, refer to "ID Card Copy" (P.98).
3 <Original Size> button Press this button to specify the scanning size and
orientation for using the document glass.
When the document is placed on the document feeder, the
scanning size is set automatically.
The scanning size changes on the status machine diagram
every time that the button is pressed.

Reference
z For more information, refer to "Original Size" (P.102).
Press this button to switch the copy mode while the ID Card
Copy feature is selected.
4 Numeric keypad Press these numeric buttons to enter numbers, such as the
total number of copies.
5 <Log In / Out> button Press and hold this button for more than 4 seconds to enter
the System Administrator mode.
Press this button to exit the System Administration mode.
The <Log In/Out> button is lit in the System Administration
Mode.

Reference
z For more information, refer to "Enter System Administration Mode"
(P.122).

50
 Control Panel

No. Component Description

6 <Power Saver> button Press this button to enter the Power Saver mode to save the
electricity when the machine is not in use, and then the
button is lit.
Press the <Power Saver> button to exit the Power Saver
mode.

Reference
z
For more information, refer to "Power Saver Mode" (P.48).
7 <Stop> button Press this button to cancel a current job or errored job.
8 <Clear All> button Press this button to reset the displayed settings of each
feature to default values or clear the entered numbers. The

Product Overview
setting is returned to the same condition as the machine is
powered on.
9 <Start> button Press this button to start scanning documents or confirm
the value of each setting.
This button lights up while the machine is waiting for the
next operation. The button also blinks while the machine is
waiting for the settings to be confirmed or waiting for the
next document to scan. You cannot start a job when the
button goes out.
3
10 <Error> indicator Blinks when a system error occurs.
And it is lit when an error other than system errors (such as
paper jam or out of paper) occurs in the machine.
11 <Data> indicator Blinks while the machine is sending or receiving data from a
client.
12 <Last Original> button Press this button when the last document has already been
scanned.
This button blinks while the machine is scanning a
document and lights up while the machine is waiting for
the next document to scan.
13 <C> (Clear) button Press this button to delete one numerical value that you
have entered.
14 <Paper Supply> button Press this button to select a tray to use.
The tray indicator next to the selected tray moves to the
next tray on the status machine diagram every time that
the button is pressed.

Reference
z For more information, refer to "Paper Supply" (P.103).
15 <Size (Press 2sec)> button Press this button to select the size and the orientation of
paper loaded in the selected tray.
The paper size and orientation changes on the status
machine diagram every time that the button is pressed.

Reference
z
For more information, refer to "Setting the Paper Size" (P.78).
16 Status Machine Diagram Displays error locations, machine status, and other settings.
(mimic)
Reference
z For more information, refer to "Machine Status" (P.54).

51
 Product Overview

No. Component Description

17 <Reduce/Enlarge> button Press this button to select a zoom ratio.
The Reduce/Enlarge indicator next to a fixed zoom ratio
moves to the next zoom ratio and the zoom ratio changes
on the status machine diagram every time that the button
is pressed.

Reference
z
For more information, refer to "Reduce/Enlarge" (P.97).
18 <Variable Zoom Ratio> Press this button to specify the zoom ratio within the range
button of 25 to 400% in 1% increments.
The zoom ratio increases every time that the button is
Product Overview

pressed.

Reference
z For more information, refer to "Reduce/Enlarge" (P.97).
19 <Toner Saver> icon The indicator of the <Toner Saver> icon is lit in toner saver
mode.

Reference
3 z
For more information, refer to "Lighten/Darken" (P.96).
20 <Lighten/Darken> button Press this button to select a copy density level or toner
saver mode.
The selection moves to the right on the status machine
diagram every time that the button is pressed. When the
button is pressed while the rightmost icon (toner saver
mode) is lit, the selection moves back to the leftmost icon.

Reference
z
For more information, refer to "Lighten/Darken" (P.96).
21 <Original Type> button Press this button to select a document type of the
document.
The selection moves to the right every time that the button
is pressed.

Reference
z
For more information, refer to "Original Type" (P.95).
22 <Collated> button Press this button to set collate when copying multiple
copies.
The selection switches between sorting and stacking every
time that the button is pressed.
When documents are set in the document feeder, this
feature is automatically enabled.

Reference
z
For more information, refer to "Collated" (P.94).

52
 Control Panel

No. Component Description

23 <Pages per Side> button Press this button to use Pages per Side feature.
Normally, the light is off (Off). The selection moves to the
right from [Off] (disabled) J [2-up] J [4-up] every time
that the button is pressed.
When the button is pressed while [4-up] is lit, the light is
turned off again.
When [2-up] or [4-up] is selected, the scanning size and
orientation that matches the paper size are displayed on
the original size display area of the status machine
diagram.

Reference

Product Overview
z
For more information, refer to "Pages per Side" (P.93).

Note
z
Some buttons are not available on some models. If you add certain options, you will become able to use
them. For more information, contact our Customer Support Center.

53
 Product Overview

Machine Status
The Status Machine Diagram (mimic) consists of the following contents to display the
machine status.
This section provides detailed description of each indicator on the status machine diagram
(mimic).

1 2 3 4
Product Overview

3
6

No. Component Description

1 Reduce/Enlarge indicator Indicates the selected zoom ratio.
2 Document indicator This indicator is lit when a document is placed in the
document feeder or a document jam occurs.
3 Reduce/Enlarge display area Displays the specified zoom ratio within a range of 25 to
400%.
When the automatic detection is selected, [Aut] is
displayed.
Also displays the total number of copied pages, User ID/
System Administrator ID, program number, and job type
([Prt] for Print, [Scn] for Scan, and [Err] for Error).
4 Total Copy display area Displays the total number of copies.
Also displays a program number or an error code.
5 Original Size display area Displays the scanning size and orientation that are
specified with the <Original Size> button when the
document glass is used. When the document is placed in
the document feeder, the automatic detection is
automatically set and [Aut] is displayed.
6 Paper Size display area Displays the size and the orientation of the paper loaded in
the selected tray. When the automatic detection is selected
for the selected tray, [Aut] is displayed.
7 Tray indicators Indicates the selected tray.
When the automatic detection is set for the selected tray,
all tray indicators are lit.
Also indicates the tray where the paper jam occurred.

54
 Machine Status

Icons
This section describes icons that may appear in the status machine diagram.

„ Toner Cartridge

This icon is lit when the toner cartridge needs to be replaced in the near future. Prepare a
new toner cartridge. No error code is displayed at this point.

Product Overview
The icon blinks when the toner cartridge needs to be replaced immediately. Replace the
toner cartridge with a new one. The error code [J-1] appears in the display.
Reference
z
For information on how to replace the Toner Cartridge, refer to "Replacing the Toner Cartridge" (P.149).

„ Drum Cartridge
3

This icon is lit when the drum cartridge needs to be replaced in the near future. Prepare a
new drum cartridge. No error code is displayed at this point.
The icon blinks when the drum cartridge needs to be replaced immediately. Replace the
drum cartridge with a new one. The error code [J-4] appears on the status machine
diagram.
Reference
z
For information on how to replace the Drum Cartridge, refer to "Replacing the Drum Cartridge" (P.153).

„ Paper Tray Empty

This icon is lit when a tray runs out of paper.

„ Paper / Document Jam

This icon is lit when a paper or document jams in the machine. Check the error code that
appears on the status machine diagram, refer to "Paper Jams" (P.201) or "Document Jams"
(P.208), and follow the appropriate procedure to remove the jammed paper or document.

55
 Product Overview

„ Error

This icon is lit when an error occurs such as a tray problem, the toner cartridge runs out of
ink, and the drum cartridge ends its life.

„ Area - blinking
When a paper/document jam occurs or any cover is open, the notification area blinks as
shown below.
Product Overview

Front cover Left cover [A] One tray module Tray 1

cover [B]

Tray 2 Bypass tray Document feeder

When any paper or document jam occurs, [ ] will also appear.

56
 Account Mode

Account Mode
This section describes three different account modes that the machine offers to manage
accounts effectively for copy jobs, and how to log in to the machine.

Types of Account Modes

You can select one of the following account modes in the System Settings: No Account
Mode, Single Account Mode, or Multiple Account Mode.
Reference

Product Overview
z
For information on how to select an account mode in the system settings, refer to "Account Mode Settings" (P.130).

‹ No Account Mode
No passcode is set on the machine in No Account Mode, allowing any users to execute any
jobs.
‹ Single Account Mode
A single passcode is set to the machine in Single Account Mode. Only those who have the
passcode can execute copy jobs on the machine. 3
Important
z Passcode entry is not required for print jobs or scan jobs.

‹ Multiple Account Mode

Up to 10 user accounts are set on the machine in the Multiple Account Mode. You can set a
desired passcode for each user account. Users are required to enter their account number
and passcode to log in to the machine. The system administrator can set the copy job limit
on each user account, and also review the total number of copies made by each account.
Important
z
Passcode entry is not required for print jobs or scan jobs.

Logging in the Machine in Single Account Mode

The following procedure describes how to log in to the machine when the machine is in
Single Account Mode.
When the machine is in Single Account Mode, [_ _ _ _ _ _] appears in the status machine
diagram.

Reference
z For information on how to select an account mode in the system settings, refer to "Account Mode Settings" (P.130).

57
 Product Overview

1 Enter a passcode using the numeric keypad.

Numeric keypad
Product Overview

Note
z The passcode is the same as the system administrator's passcode used for entering the system
administration mode from the control panel. For information, refer to "Enter System Administration Mode"
(P.122).
For security reasons, as you enter each digit of the passcode, a hyphen appears in the
display instead of the actual number that you enter.

58
 Account Mode

2 Press the <Start> button to confirm the entered passcode.

<Start> button

Product Overview
If the entered passcode is correct, the machine enters Copy Mode, and [1] appears in the
display.

The <Log In/Out> button is lit while you are logged in to the machine.

<Log In/Out> button

Note
z
You do not need to log in to the machine for a scan job or print job.
z To log out, press the <Log In/Out> button again.

59
 Product Overview

Logging in the Machine in Multiple Account Mode

The following procedure describes how to log in to the machine when the machine is in
Multiple Account Mode.
When the machine is in Multiple Account Mode, [Id _ _ ] appears blinking in the status
machine diagram.
Product Overview

Reference
z For information on how to select an account mode in the system settings, refer to "Account Mode Settings" (P.130).
3
1 Enter an account number using the numeric keypad.

Numeric keypad

The account number that you enter appears in the display.

60
 Account Mode

2 Press the <Start> button to confirm the entered account number.

<Start> button

Product Overview
[_ _ _ _ _ _] appears in the status machine diagram.

3 Enter a passcode which corresponds to the account number that you just entered, using the
numeric keypad.

Numeric keypad

For security reasons, as you enter each digit of the passcode, a hyphen appears in the
display instead of the actual number that you enter.

61
 Product Overview

4 Press the <Start> button to confirm the entered passcode.

<Start> button
Product Overview

If the entered passcode is correct, the machine enters Copy Mode, and [1] appears in the
display.

The <Log In/Out> button is lit while you are logged in to the machine.

<Log In/Out> button

Note
z You do not need to log in to the machine for a scan job or print job.
z
To log out, press the <Log In/Out> button again.

62
 Setting the Options Configuration

Setting the Options Configuration

You can retrieve the information of machine configuration into the print driver.
Update the information of machine configuration when any optional component is
changed.

When using the Ethernet interface

You can load the machine's option configuration automatically to the print driver.
Note
z When using this function, activate the SNMP port. (Default: Enabled)

Product Overview
z
If you failed to retrieve information of machine configuration or are using the USB interface connection, set
the information of machine configuration manually. For more information, click [Help] on the screen to
display Help Information.
Follow the steps below to set the option configuration.

1 From your computer’s [Start] menu, select [Printer and Faxes] to display the property of
your machine. 3
Note
z Some operating systems display [Printer] or [Devices and Printers] instead of [Printer and Faxes].

2 Click the [Configuration] tab.

63
 Product Overview

3 Click [Bi-Directional Setup].

Product Overview

3 4 Click [Get Information from Printer].

„If [Printer Searching Method] is displayed

The machine's information is not loaded onto the print driver. Complete the following
operations.

1) Select [Specify Address], and click [Next].

64
 Setting the Options Configuration

2) Enter the printer name or IP Address in the [Printer Name or IP Address] field.

Product Overview
3) Click [Finish].

5 Click [OK].

65
 Product Overview
Product Overview

66
4
4 Loading Paper
 Loading Paper

Paper Types
This section describes the paper types supported by the machine.
Use of non-recommended paper types may result in paper jams, lower print quality,
malfunctions, or damage to the machine. To achieve optimum machine performance, use
only paper types recommended by Fuji Xerox.
If you desire to use paper other than the paper recommended by Fuji Xerox, contact our
Customer Support Center.

WARNING
Do not use conductive paper such as origami paper, carbonic paper or
conductively-coated paper. When paper jam occurs, it may cause short-circuit and
Loading Paper

eventually a fire accident.

Important
z Moisture generated by water, rain, or vapor may cause the printed images to fade. For more information,
contact our Customer Support Center.

4 Supported Paper Weights and Sheet Counts

Paper Trays Basis Weight/Ream Loadable Paper Types

Weight Quantity
Tray 1 (Standard) 60 to 90 gsm 250 *1sheets Lightweight (60-63 gsm)
Ream Weight: 51.6 - 77.4 kg (Up to 27 mm) Plain 1 (64-74 gsm)
Plain 2 (75-90 gsm)
Tray 2 60 to 216 gsm 500 *1sheets each Lightweight (60-63 gsm)
(One Tray Module) Ream Weight: 51.6 - 186 kg (Up to 54 mm) Plain 1 (64-74 gsm)
(Optional) Plain 2 (75-90 gsm)
Heavyweight (91-169
Tray 5 (Bypass) 60 to 216 gsm 100 *2sheets gsm)
Ream Weight: 51.6 - 186 kg (Up to 10 mm) Extra-HW (170-216 gsm)

*1 : When using 80 gsm paper

*2 : When using Fuji Xerox standard paper

Important
z Paper jams may result if you attempt to print on a different paper type or size than the type or size selected in
the print driver, or from a tray that does not support the loaded paper. Select the correct paper size, type, and
tray to ensure successful printing.

Note
z Basis weight is the weight of one sheet of paper of 1 m2 in size.
z
Ream weight is the weight of 1,000 sheets of duodecimo size (788 x 1,091 mm) paper.

„ Supported paper sizes:

z Maximum: A3, 11 x 17"
z
Minimum: A5

68
 Paper Types

„ Duplexing (two-sided printing)

The following paper types are supported for automatic duplexing:

Paper Type (Quality)

Lightweight (60 to 63 gsm)
Plain 1 (64 to 74 gsm)
Plain 2 (75 to 90 gsm)

Supported Paper Type

Standard Paper
When printing or copying on commonly used paper (plain paper), use paper meeting the

Loading Paper
standards described below. To copy or print as clear as possible, we recommend the
following standard paper.

Paper Name Basis Weight Paper Type Notes / Countermeasure

(gsm)
P paper 64 Plain 1 Tough plain paper suitable
for internal documents at the 4
office.

Semi Standard Paper

In addition to the standard paper, the following paper also can be used.

Paper Name Basis Weight Paper Type Notes /

(gsm) Countermeasure
Business + 70 Plain 1 -
75 Plain 2 -
80 Plain 2 -
Performer + 70 Plain 1 -
80 Plain 2 -
Professional 70 Plain 1 -
80 Plain 2 -
Reflex UltraWhite 80 Plain 2 -
Reflex CarbonNeutral 80 Plain 2 -
Reflex recycled 80 Plain 2 -
Double A 80 Plain 2 -
PaperOne Copier 75 Plain 2 -
80 Plain 2 -

69
 Loading Paper

Usable Paper
In addition to the standard/semi-standard paper, the following paper also can be used.
Note
z Some of the followings may not be available in your country.

Paper Name Basis Weight Paper Type Notes / Countermeasure

(gsm)
DOUBLE A 80 Plain 2 -
Ncolor209 209 Extra-HW -
Colotech+ 90 Plain 2 -
100 Heavyweight -
Xerox Laser Copier White Label - - Label paper
(1 cut)
Loading Paper

Xerox Laser Copier White Label - - Label paper

(8 cut)
Xerox Laser Copier White Label - - Label paper
(16 cut)

4 Xerox Laser Copier Label (24

cut)
- - Label paper

Green Wrap (Recycle) 80 Plain 2 -

Recycled Pure+ (Recycle) 80 Plain 2 -
Laserprint 80 Plain 2 -
PAPER ONE COPIER PAPER 70 Plain 1 -
PAPER ONE All Purpose 80 Plain 2 -
Performer 80 Plain 2 -
Professional 80 Plain 2 -
J Paper 82 Plain 2 -
JD Paper 98 Heavyweight -
X'treme Platinum 80 Plain 2 -
Attitude 70 Plain 1 -

Unusable Paper
Using paper not recommended by Fuji Xerox may cause a paper jam or machine
malfunction. Use paper recommended by Fuji Xerox.
z Damp or wet paper
z Paper pre-printed with other printer or copying machine
z Wrinkled, creased, or ripped paper
z
Envelopes that are not flat, or that have clasps
z
Color paper with surface treatments
z
Paper with rough surface, such as pulp paper or fibrous paper
z Punched paper
z Transparency film

70
 Paper Types

Storing and Handling Paper

„ Please keep the following points in mind when storing paper
z
Store paper inside a cabinet or other dry place. Paper that has absorbed moisture may
result in paper jams and lower image quality.
z
After opening a package of paper, wrap and store any remaining paper. We recommend
that you store remaining paper in moisture prevention packets.
z
Store paper on a flat surface to prevent bends or warping.

„ Please keep the following points in mind when loading paper in a tray
z
Align the stack of paper neatly before loading it in a tray.
z
Do not use creased or wrinkled paper.
z Do not use warped or curled paper.

Loading Paper
z
Do not load paper of mixed sizes together into a tray.
z
Take care not to touch the print side. Oils from your skin may adhere to the print media,
which may affect printing quality. If unavoidable, be sure to use a finger cot, gloves, or
other means to cover your fingers before touching the print media.
z LEF is recommended for heavyweight media feeds from the Bypass tray. If a misfeed
occurs, please apply an intentional upper curl to the leading edge of the paper.
4

71
 Loading Paper

Loading Paper
This section describes how to load paper in a paper tray.

„ Automatic Tray Selection

When processing a print job, specify the settings in the print driver's screen by selecting
[Automatically Select] for [Select By Tray] under [Paper] in the [Paper/Output] tab. The
machine automatically selects a tray to match the specified document size and orientation.
This function is called as Automatic Tray Selection.
When processing a copy job, select [Aut] by pressing the <Paper Supply> button.
This Automatic Tray Selection function selects the trays in order from Tray 1 > Tray 2 >
Bypass Tray if there is more than one paper tray that matches.
Note
Loading Paper

z Tray 2 is an optional component.

z When the machine runs out of paper during copying or printing, select the tray containing the paper of the
same size and orientation that was being used for copying or printing, and continue copying or printing (Auto
Tray Switch feature).

4 Loading Paper in Trays 1 and 2 (Optional)

The following describes the procedure for loading paper in Trays 1 and 2.
When the machine runs out of paper during copying or printing and an error code is
displayed on the screen, add paper in the tray. Copying or printing automatically resumes
when paper is added.
Note
z
Fan the stack of paper well before loading paper in a tray. It prevents paper from sticking to each other and
reduces paper jams.

Reference
z
For information on how to change the paper size and orientation in a tray, refer to "Changing the Paper Size for Trays 1 and 2"
(P.76).

1 Pull out the tray until it stops.

Important
z While the machine is copying or printing, do not pull out the tray that the job uses.
z To prevent paper jams or loading errors, do not load different sizes or types of paper on top of any remaining
paper in a tray.

72
 Loading Paper

z Pulling out all the trays at once may cause the machine to tilt or fall, causing injury.

2 For Tray 1, push down the metal plate.

Loading Paper
4

3 Adjust the paper guides to the correct position before loading paper.

4 Load paper with the side to copy or print on facing up. Align the leading edge of paper with
the left side of the tray.

Important
z
Do not load paper above the maximum fill line. It may cause paper jams or machine malfunctions.
z
Do not place any paper or objects in the empty space on the right side of Tray 1 or 2. It may cause paper
jams or machine malfunction.

73
 Loading Paper

5 Push the tray in gently until it stops.

Important
z
When pushing the tray in, do it slowly. If the tray is pushed with too much force, it may cause machine
malfunctions.
z Push the tray in all the way until it stops to prevent paper jams.

Loading Paper in Bypass Tray

When printing or copying on the paper that cannot be set in Tray 1 or 2, use the Bypass
tray. The following describes the procedure for loading paper into the Bypass tray. For
printing, specify the settings on the [Paper/Output] tab using the print driver. Also specify
the type of paper to be loaded.
Important
z
To prevent paper jams or loading errors, do not remove paper from its packaging until needed.
Loading Paper

Note
z
Fan the stack of paper well before loading paper in a tray. It prevents paper from sticking to each other and
reduces paper jams.

1 Open the Bypass tray.

Note
z
If necessary, pull out the extension tray. Pull out the extension tray gently.

2 Load paper with the side to be copied or printed on facing down, inserting paper until its
edge lightly touches against the paper feed entrance.

Important
z
Do not load mixed paper types in a tray.
z Do not load paper above the maximum fill line. It may cause paper jams or machine malfunctions.
z The machine may not be able to feed or create the desired print quality for some types of heavyweight
paper.

74
 Loading Paper

3 Gently align the paper guides to paper loaded.

4 Execute the copy or print operation.

Loading Paper
4

75
 Loading Paper

Changing Paper Size

This section describes how to change paper size in Trays 1 and 2.
Important
z
Do not load mixed paper sizes into a tray.

Note
z
When you change the size and orientation of paper in a tray, change the paper size setting to match the
paper size. For more information on how to change the paper size and orientation settings, refer to "Setting
the Paper Size" (P.78).

Changing the Paper Size for Trays 1 and 2

The following describes the procedure for changing paper size in Trays 1 and 2.
Loading Paper

1 Pull out the tray until it stops.

Important
z
While the machine is copying or printing, do not pull out the tray that the job uses.
z
To prevent paper jams or loading errors, do not load different sizes or types of paper on top of any remaining
paper in a tray.

2 Remove any paper loaded in the tray.

3 For Tray 1, push down the metal plate.

76
 Changing Paper Size

4 While pinching the levers of the two paper guides, move them to the edges of paper.

5 Load paper with the side to copy or print on facing up. Align the leading edge of paper with
the left side of the tray.

Loading Paper
4

Important
z
Do not load paper above the maximum fill line. It may cause paper jams or machine malfunctions.

6 Push the tray in gently until it stops.

Important
z
When pushing the tray in, do it slowly. If the tray is pushed with too much force, it may cause machine
malfunctions.

Note
z Affix the paper size label to the front of the tray.

7 Set the paper size setting.

Reference
z
Refer to "Setting the Paper Size" (P.78).

77
 Loading Paper

Setting the Paper Size

This section describes how to set the paper size and orientation for Trays 1 and 2, and the
bypass tray.
After you load paper, make sure to set the size and orientation of the paper loaded into the
tray.
Note
z You cannot change the setting while the machine is processing a job.

1 Press the <Paper Supply> button to select a tray where the paper you will specify the paper
size and orientation is loaded.
In the status machine diagram, the tray indicator lights up on the selected tray, and its
paper size and orientation are displayed on the paper size display.
Loading Paper

<Paper Supply> button

2 Press and hold the <Size (Press 2sec) > button for more than 2 seconds until the paper size
in the paper size display area starts blinking.

<Size (Press 2sec)> button

The paper size in the paper size display area blinks and the machine enters paper size
setting mode.

78
 Setting the Paper Size

3 Press the <Size (Press 2sec)> button to select the size and orientation of the paper loaded in
the selected tray.
The selected paper size and orientation are displayed in the status machine diagram.
The <Start> button lights up blinking during the settings.

4 Press the <Start> button to confirm the settings.

To exit paper size setting mode without saving the settings, press the <Clear All> button or
the <Stop> button.
Important
z
Be sure to press the <Start> button. Otherwise the settings of paper size and orientation are canceled and
remain the previous settings.

Loading Paper
4

79
 Loading Paper

Setting the Paper Type

This section describes how to set the type of paper loaded in tray.
The paper type is set to standard type as default. When loading a different type of paper
into a tray, change the paper type setting according to the type of paper loaded in the tray
to keep the print quality.
Note
z When loading paper in the bypass tray to print from a computer, you can set the paper type also on the print
driver screen.
For more information, refer to the print driver help.

Reference
z Refer to "Supported Paper Type" (P.69).
Loading Paper

1 Enter the System Administration Mode.

Reference
z Refer to "Enter System Administration Mode" (P.122).

2 Press the program number of the tray that you want to confirm, and press the <Start>
4 button.

Program Number Item

500 Tray 1
501 Tray 2
502 Bypass Tray

The current value is displayed.

3 Press the <Start> button.

80
 Setting the Paper Type

4 Enter the program number of the paper type that you want to set, and press the <Start>
button.

Program Number Item

0 Normal
2 Heavyweight
5 Lightweight

After the entered program number blinks twice, the new setting is confirmed.

Loading Paper
4
5 After you confirm the setting, press the <Log In/Out> button and exit the System
Administration mode.
Note
z When you exit the System Administration mode, the <Log In/Out> button light is turned off.

81
 Loading Paper
Loading Paper

82
5
5 Copy
 Copy

Overview of Copy Operations

This section describes the basic copy procedures.

Placing Document
The following two methods are available to place document:

„ Document feeder
z
Single sheet
z
Multiple sheets

„ Document glass
z
Single sheet
z Bound documents, such as books

Document Feeder
Copy

„ Supported document sizes

You can place standard size documents in the document feeder.
5 When document is placed in the document feeder, the machine detects the document size
automatically. The following standard size documents are detected automatically: A5 ,
A5 , A4 , A4 , A3 , B5 , B5 , B4 , 8.5 x 11" , 8.5 x 11" , 8.5 x 13" *, 8.5 x 14" *,
11 x 17" , 16K *, and 8K *.
Note
z The document sizes with an asterisk can be automatically detected depending on the settings. You can select
one of the following alternative document sizes. For more information, refer to "System Settings" (P.125).
z 8.5 x 13" or 8.5 x 14"
z China (8K/16K) or Taiwan (8K/16K)

„ Supported documents types (weights)

Documents with weights from 38 to 128 gsm (50 to 128 gsm for 2 Sided documents) can
be placed in the document feeder and scanned.
The document feeder accepts the following number of sheets.

Document Type (gsm) Number of Sheets

Lightweight (38 to 49 gsm) 110 sheets
Plain (50 to 80 gsm) 110 sheets
Heavyweight (81 to 128 gsm) 75 sheets

Important
z
To avoid paper jams, use the document glass for mixed size, folded, wrinkled, cut-and-pasted documents,
curled paper, or carbon-backed paper. If you can flatten the curled document, you can use the document.
Follow the steps below to place document in the document feeder.
You can place a single or multiple pages of a document.

1 Remove any paper clips or staples from document before placing it in the document feeder.

84
 Overview of Copy Operations

2 Place the document in the center of the document feeder, with the side to be scanned (or
the front surface of a 2 sided document) facing up.
Important
z Make sure to exit the power saver mode before loading documents on the document feeder.

Note
z The document indicator lights up when a document is placed in the document feeder. If the indicator is not
lit, place the document again.

Copy
Lights up

3 Align the document guides to each side of document.

4 Open the document stopper.

85
 Copy

Document Glass

„ Supported document sizes

You can select one of the following document sizes for using the document glass.
A5 , A4 , A4 , A3 , B5 , B5 , B4 , 8.5 x 11" , 8.5 x 11" , 8.5 x 13" , 8.5 x 14" , 11
x 17" , 16K , and 8K .
Important
z The document size is not detected when using the document glass. For setting the paper size and orientation,
refer to "Original Size" (P.102).

CAUTION
Do not apply excessive force to hold thick document on the document glass. It
may break the glass and cause injuries.

Follow the steps below to place document on the document glass.

You can place a single sheet document or bound document such as book on the document
glass.
Copy

1 Open the document cover.

Important
z
When using the document glass, make sure to close the document cover after finishing your copy job.

2 Place the document face down, and align it against the top left corner of the document
glass.

86
 Overview of Copy Operations

3 Close the document cover.

Note
z Make sure to set the size and orientation of document when using the document glass.

Reference
z Refer to "Original Size" (P.102).

Making Advanced Settings

Note

Copy
z
The displayed settings may vary according to models.
z
You may need to enter a passcode to use the copy feature. Ask your system administrator for the passcode.

Reference 5
z
For more information on advanced settings, refer to "Advanced Copy Settings" (P.91).
z For more information on entering a password, refer to "Enter System Administration Mode" (P.122).

87
 Copy

Entering the Number of Copies

You can enter a value between 1 and 999 for the number of copies.

1 Use the numeric keypad to enter the desired number of copies.

Numeric keypad

The entered value appears in the status machine diagram.

Copy

Note
z If you have entered an incorrect value, press the <C> (Clear) button, and then enter the correct value.

<C> (Clear) button

88
 Overview of Copy Operations

Starting the Copy Job

1 Press the <Start> button.

<Start> button

Important
z
If document is placed in the document feeder, do not press down on the document while it is being fed
through the machine.

Note
z If a problem occurs, an error code appears in the status machine diagram. For information on error codes,
refer to "Error Code" (P.189).

Copy
Placing document on the document glass

„ Copying multiple sets of documents 5

If any of the following features are set, a copy job may not be started after loading a
document due to the blinking <Last Original> button.
z Collated: On
z
2 Sided: 1 J 2 Sided or 2 J 2 Sided
z
Pages per Side: 2 Pages or 4 Pages
z
ID Card Copy: On
In this case, press the <Last Original> button after scanning the last document to start
copying.

1 After all the documents are scanned, press the <Last Original> button to start copying.

<Last Original> button

89
 Copy

Operations Performed While Copying

You can stop the currently copying job.

Canceling the Current Copy Job

To cancel the currently executing copy job:

1 Press the <Stop> button.

<Stop> button
Copy

90
 Advanced Copy Settings

Advanced Copy Settings

This section describes all the settings you can set for the copy feature.

Setting Item Description See

Page:
2 Sided Used to select 1 Sided or 2 Sided copying. (P.91)
Pages per Side Used to copy multiple documents on a single (P.93)
page.
Collated Sets the output method to use when making (P.94)
multiple sets of copies.
Original Type Sets the document type. (P.95)
Lighten/Darken Adjusts the copy density. (P.96)
ID Card Copy Used to copy ID cards. (P.98)
Reduce/Enlarge Sets a reduction or enlargement factor. (P.97)
Original Size Sets the document size. (P.102)

Copy
Paper Supply Sets the tray to use. (P.103)
Sharpness* Adjusts the sharpness. (P.104)
Background Suppression* Removes the document's background
suppression.
(P.104) 5
Edge Erase* Adjusts the level of edge erase. (P.104)
Auto Rotation Rotates the scanned data when copying. (P.104)

* : For the features with "*", you can change the settings in the System Administration mode.

Note
z
You can change the default value of some setting items.

Reference
z
For more information on changing the settings, refer to "System Administrator Program List" (P.125).

2 Sided
You can set to scan a 1 Sided or 2 Sided or copy on one or both sides of paper.

1 Press the <2 Sided> button to select the desired copy method.

<2 Sided> button

„1J1 Sided
Copies 1 Sided document on one side of paper, same appearance as the documents.

91
 Copy

„1J2 Sided

Copies 1 Sided document on both sides of paper for long side binding.

„2J2 Sided

Copies 2 Sided document on both sides of paper, same appearance as the document.

„2J1 Sided
Copy

Copies 2 Sided document on one side of paper. The 2 Sided document is scanned as the
document for long side binding.
To copy 1 J 2 Sided or 2 J 1 Sided for short side binding, change the binding side setting
5 and place the document in landscape orientation. It is not copied properly for short side
binding when either the document or paper is placed in portrait orientation or sing the
"Pages per Side" feature.
Reference
z For more information, refer to "Feature Settings" (P.136).

2 When using the document glass, [1J2 Sided] or [2J2 Sided] is selected, and all documents
have been scanned, press the <Last Original> button.
This step is necessary when the <Last Original> button is blinking.

<Last Original> button

92
 Advanced Copy Settings

Pages per Side

Use this setting to copy 2 or 4 pages of a document together on one sheet of paper.
Selecting [Pages per Side] automatically sets a zoom ratio that will enable the document to
fit on the page.
Important
z Align the top edge of the paper against the top edge of the tray.

Note
z Setting [Pages per Side] automatically sets the Reduce/Enlarge setting to automatic.
z The reduction/enlargement is adjusted automatically within the range of 25 to 400%.

1 Press the <Pages per Side> button to select the desired copy method.

<Pages per Side> button

Copy
5
„Off
Disables the Pages per Side feature.

„2 Pages

Copies 2 documents on a single page.

„4 Pages

Copies 4 documents on a single page.

93
 Copy

2 When using the document glass and all documents have been scanned, press the <Last
Original> button.
This step is necessary when the <Last Original> button is blinking.

<Last Original> button

Collated
You can set the output method for copying sets of multiple documents.

1 Press the <Collated> button to select the desired output method.

Copy

<Collated> button

„Off (the light is off)

Uncollated. The machine outputs the specified number of copies and sorts sheets by page.

„On

The machine outputs sheets sorted into sets that are arranged in page order. When a
document is placed in the document feeder, it automatically turns on. You can also change
the setting to off.

94
 Advanced Copy Settings

2 When using the document glass and all documents have been scanned, press the <Last
Original> button.
This step is necessary when the <Last Original> button is blinking.

<Last Original> button

Original Type
You can set the type of document to optimize copies.

1 Press the <Original Type> button to select a document type.

Copy
<Original Type> button

„ Text

Select this option when the document contains sharp black and white objects such as text.

„ Photo & Text

Select this option when the document contains both text and photos.

„ Photo

Select this option when the document contains only photos.

95
 Copy

Lighten/Darken
You can set the density from five levels. The farther left the position of , the darker the
copy; the farther right, the lighter.
You can also set the toner saver mode.

1 Press the <Lighten/Darken> button to select a copy density level.

<Lighten/Darken> button

„ Darken +2
Creates copies with the darkest density. Use this setting to scan documents containing light
Copy

objects.

5 „ Darken +1
Creates copies with a fairly dark density. Use this setting to scan documents containing
fairly light objects.

„ Normal
Creates copies with the same density as the document.

„ Lighten +1
Creates copies with a fairly light density. Use this setting to scan documents containing
fairly dark objects.

„ Lighten +2
Creates copies with the lightest density. Use this setting to scan documents containing dark
objects.

„ Toner Saver
Creates copies using less amount of toner with the following settings.
z Lighten/Darken: Lighten +2
z
Sharpness: Sharpen +2
z Original type: Photo & Text (Should not be changed)

96
 Advanced Copy Settings

Reduce/Enlarge
You can set the copying zoom ratio.

1 Press the <Reduce/Enlarge> button to select a zoom ratio.

In the status machine diagram, the selected zoom ratio is displayed on the Reduce/Enlarge
display.

<Reduce/Enlarge> button

„ 100%
The machine makes the copy the same size as the document.

Copy
„ Aut% (Automatic zoom ratio)
The machine automatically sets an appropriate zoom ratio by calculating the document
size and the specified paper size to enable the document to fit on the page.
5
Note
z When using the automatic zoom ratio, you cannot select the automatic paper selection.

„ Fixed zoom ratio

You can set the zoom ratio by selecting from the fixed zoom ratios.

„ Preset zoom ratio (Custom)

You can set a custom zoom ratio in the System Administration mode.

„ Variable zoom ratio

You can set the desired zoom ratio. You can set a value between 25 - 400 (in 1%
increments).

<Variable Zoom Ratio> button

97
 Copy

Magnification Table
When you make enlarged/reduced copies from standard size documents on standard size
paper, the following copy ratios will be applied.

Copy
/ A5 B5 A4 B4 A3
Documents
A5 100% 122% 141% 172% 200%
B5 81% 100% 115% 141% 163%
A4 70% 86% 100% 122% 141%
B4 57% 70% 81% 100% 115%
A3 50% 61% 70% 86% 100%

ID Card Copy
You can copy both sides of an ID card (name card, employee card, etc.) on one side of
paper.
The zoom ratio is fixed to 100% for the ID Card Copy feature.
Copy

Press the <ID Card Copy> button to enable this feature.

5 Important
z Place an ID card in the upright position.
z
The minimum size of document for the ID Card Copy feature is ISO/IEC 7810 ID-1 (approx. 86 x 54 mm).

Note
z
When the ID Card Copy feature is enabled, the Collated feature becomes disabled.
z
When a document is placed in the document feeder, the ID Card Copy feature becomes disabled.
z
The default image quality settings for the ID Card Copy feature are as follows:
z Original Type: Photo & Text
z
Background Suppression: Off
You can select the copy mode from the one card mode and the multiple mode. The
following shows some examples of output images.
z One card mode: Copying both side of an ID card in one sheet
Place the document inside the short side of A5 size (148 mm) referring to the document
glass scale with 5 mm of distance in four directions.

Original document Original orientation Copied output

Front side Back side

Front side

Back side

98
 Advanced Copy Settings

z
Multiple mode: Copying multiple cards or an ID card with another document
Place the documents inside A4 LEF size referring to the document glass scale with 5 mm
of distance in four directions.
Note
z
The layout is automatically adjusted depending on the size, position, and orientation of documents.

Front side Back side

abc

Another document cba abc

Copy
Follow the steps below to use the ID Card Copy feature.

1 Place an ID card face down at least 5mm away from the top left corner of the document
glass, and then close the document cover. 5
Placing the ID card too close to the corner of the document glass may not copy the edge of
the ID card properly.
Important
z The document cover must be closed so that the machine can detect the document size correctly.
z
When the machine cannot detect the document size, you may be required to retry placing the document. In
that case, the error code [A-6] appears in the display.

99
 Copy

2 Press the <ID Card Copy> button.

The <ID Card Copy> button lights up.

<ID Card Copy> button

3 Press the <Original Size> button to select the copy mode between the one card mode or the
multiple mode.
Each time you press the <Original Size> button, the setting value is switched between one
card and multiple.

<Original Size> button

Copy

Note
z The <Original Size> button has the mode selection role only for the ID Card Copy feature.

Reference
z
For more information on how to set the number of cards in advance, refer to "Feature Settings" (P.136).

„One Card Mode

The scanning area varies depending on the status of the skew correction feature.
z When the skew correction feature is enabled, the machine detects the card size in the
range of 150 x 150 mm and rotates the scanned image so as to set the output image at
a right angle.
Note
z
The machine can adjust the inclination angle between -15 and 15 degrees.
z When the inclination angle is too large to be corrected, the machine scans the area which can contain all
edges of the document and prints the scanned image without adjusting the inclination.

100
 Advanced Copy Settings

z
When the skew correction feature is disabled, the machine scans the area of 100 x 100
mm.
Note
z
The skew correction feature is enabled by factory default.
Only the system administrator can disable the feature, when the machine cannot detect the document size
correctly.
z When you scan one card and the skew correction feature is disabled, you can change the zoom ratio
manually.

Reference
z
For more information on how to set the skew correction feature, refer to "Feature Settings" (P.136).

No image

Copy
„Multiple Mode
The machine scans the documents placed on the document glass within 210 x 297 mm and
5
detects the size of each document.
You can copy various types of cards and documents in one sheet.
The scanning process can be repeated up to eight times.

4 Press the <Paper Supply> button to select a tray.

In the status machine diagram, the tray indicator lights up on the selected tray, and its
paper size and orientation are displayed on the paper size display.

<Paper Supply> button

101
 Copy

5 Press the <Start> button.

When one-side is finished scanning, the <Start> button lights up blinking.
Note
z
If you copy only the one side of a card, press the <Last Original> button to finish scanning.

<Start> button

6 Place the other side of the ID card face down slightly away from the top left corner of the
document glass, and then close the document cover.

7 Press the <Start> button.

Copy

Note
z
During the scanning operation, the number of execution appears in the display.

5 For example, the third time in the multiple mode is shown as follows.

8 When the multiple mode is selected, press the <Last Original> button after you finished
scanning all of the documents to be copied.
Note
z The machine finishes scanning after repeated the process eight times and starts to print.

Original Size
You can set the document size and orientation.
After placing the document on the document glass, make sure to set the size and
orientation of the document.
Important
z
If the document size is larger than the original size, the image may be cut off. Make sure to choose an
appropriate document size.

Note
z For the quick selection, you can hide the original size and paper size that are not used from the machine
status diagram. For the setting, refer to "System Settings" (P.125).

102
 Advanced Copy Settings

1 Press the <Original Size> button to select a document size.

In the status machine diagram, the selected document size and the orientation are
displayed on the original size display.

<Original Size> button

„ Fixed document size (Preset)

You can set the document size of the placed document by selecting from the preset
document sizes. The document size and orientation change every time the <Original Size>
button is pressed.

„ Not displayed (Original size display area is blank.) (Expected document size)

Copy
The machine automatically selects an appropriate scanning area from the specified paper
size and the zoom ratio.

When using the document feeder

5
„ Aut (Automatic document size detection)
When a document is placed in the document feeder, the machine automatically detects a
document size from the supported standard sizes.

Paper Supply
You can set the tray for copying.
Note
z If you load paper in the bypass tray, the paper supply is automatically set to the bypass tray.

1 Press the <Paper Supply> button to select a tray.

In the status machine diagram, the tray indicator lights up on the selected tray, and its
paper size and orientation are displayed on the paper size display.

<Paper Supply> button

Note
z For the quick selection, you can hide the original size and paper size that are not used from the machine
status diagram. For the setting, refer to "System Settings" (P.125).

103
 Copy

„ Aut (Automatic paper selection)

Automatically determines the tray holding the appropriate paper, based on the document
size and the specified zoom ratio.
Note
z
When using the automatic paper selection, you cannot set the automatic zoom ratio.

„ Tray 1, Tray 2, and Bypass tray

Select one of the selectable trays. The indicator moves to the selected tray every time that
the <Paper Supply> button is pressed.
Note
z Tray 2 is an optional component.

Sharpness
You can adjust the image sharpness to any of 5 levels.
You can set the sharpness in the System Administration mode. For more information, refer
to "System Administrator Program List" (P.125).

Background Suppression
Copy

You can set the background suppression level.

5 When this feature is enabled, the document's background noise is removed during copying.
When this feature is disabled, the document's background noise is not removed.
You can set the background suppression in the System Administration mode. For more
information, refer to "System Administrator Program List" (P.125).

Edge Erase
You can set to erase the black shadows created around the edge of the paper when copying
with the document cover open or copying a bound document.
You can set a value between 0 and 40 mm (in 1 mm increments) for the Edge Erase feature.
Note
z The value set for edge erase applies to all four edges of the document.
z For ID card copy, the edge erase is set separately.
You can set the edge erase in the System Administration mode. For more information, refer
to "System Administrator Program List" (P.125).

Auto Rotation
You can set to rotate the scanned data when copying the document with an orientation
that differs from the orientation of the paper loaded in tray to fit onto the paper.
You can set this feature in the following cases:
- The tray selection is set to automatic.
- The zoom ratio is set to automatic.
- The zoom ratio is set to "100%" and both document and paper are the same size.
Make sure to set the size and orientation of document when using the document glass.

104
 Managing the Copy Paper with Accounting

Managing the Copy Paper with Accounting

You can manage the copy paper usage for up to 10 users.
You can set the passcode and the maximum number of copied impressions permitted for
each user.
The following features are available with Accounting function.
z Display/set the passcode.
z
Display the total number of copied impressions.
z
Display/set the maximum number of impressions permitted for copying.
z
Clear the total number of impressions.
Reference
z For information on accounting modes, refer to "Account Mode Settings" (P.130).

Operations when using the Copy Feature

The operation procedure differs depending on the account mode that you are using.

Copy
Reference
z For more information, refer to "Account Mode" (P.57).

105
 Copy
Copy

106
6
6 Scan
 Scan

Scanning Procedure
The basic flow of scan operations including placing document in the machine and making
advanced settings is described below.

Placing the Document

The following two methods are available to load documents:

„ Document feeder
z
Single sheet
z
Multiple sheets

„ Document glass
z Single sheet
z Bound documents, such as books
Important
z Precautions for scanning from a computer
When you are away from the machine to operate a computer with the documents left on the machine, other
users may operate the machine and there is a risk of document loss and information leakage. Use a computer
Scan

which is as close to the machine as possible. When the scan process is complete, check that you have all pages
of the documents.

6 Document Feeder

„ Supported document sizes

You can place the standard size document in the document feeder.
When document is placed in the document feeder, the machine detects the document size
automatically. The following standard size documents are detected automatically: A5 ,
A5 , A4 , A4 , A3 , B5 , B5 , B4 , 8.5 x 11" , 8.5 x 11" , 8.5 x 13" *, 8.5 x
14" *, 11 x 17" , 16K *, and 8K *.
Note
z The document sizes with an asterisk can be automatically detected depending on the settings. You can select
one of the following alternative document sizes. For more information, refer to "System Settings" (P.125).
z 8.5 x 13" or 8.5 x 14"
z China (8K/16K) or Taiwan (8K/16K)

„ Selectable document sizes in the scan driver

A5 , A4 , A4 , A3 , B5 , B4 , 5.5 x 8.5" ,7.25 x 10.5" , 8.5 x 11" , 8.5 x 11" ,
8.5 x 13" , 8.5 x 13.4" , 8.5 x 14" , 11 x 17" , 16K *, and 8K *.
* : China (8K/16K) and Taiwan(8K/16K)

Note
z TWAIN driver supports the document sizes described above.
The supported document size by Windows Image Acquisition (WIA) driver depends on the running
application.

108
 Scanning Procedure

„ Supported documents types (weights)

Documents with weights from 38 to 128 gsm (50 to 128 gsm for 2 Sided documents) can
be placed in the document feeder and scanned.
The document feeder accepts the following number of sheets.

Document Type (gsm) Number of Sheets

Lightweight (38 to 49 gsm) 110 sheets
Plain (50 to 80 gsm) 110 sheets
Heavyweight (81 to 128 gsm) 75 sheets

Important
z To avoid paper jams, use the document glass for mixed size, folded, wrinkled, cut-and-pasted documents,
curled paper, or carbon-backed paper. If you can flatten the curled document, you can use the document.
Follow the steps below to place document on the document feeder.
You can place a single or multiple pages of a document.

1 Remove any paper clips or staples from document before placing it in the document feeder.

2 Place the document in the center of the document feeder, with the side to be scanned (or
the front surface of a 2 Sided document) facing up.

Scan
Important
z
Make sure to exit the power saver mode before loading documents on the document feeder.
6

Note
z The document indicator lights up when a document is placed in the document feeder. If the indicator is not
lit, place the document again.

Lights up

109
 Scan

3 Align the document guides to each side of the document.

4 Open the document stopper.

Scan

6 Document Glass

„ Supported document sizes

The maximum size is 297 x 432 mm.

„ Selectable document sizes in the scan driver

A5 , A4 , A4 , A3 , B5 , B4 , 5.5 x 8.5" ,7.25 x 10.5" , 8.5 x 11" , 8.5 x 11" ,
8.5 x 13" , 8.5 x 13.4" , 8.5 x 14" , 11 x 17" , 16K *, and 8K *.
* : China (8K/16K) and Taiwan(8K/16K)

Note
z TWAIN driver supports the document sizes described above.
The supported document size by Windows Image Acquisition (WIA) driver depends on the running
application.

CAUTION
z
Do not apply excessive force to hold thick document on the document glass. It
may break the glass and cause injuries.

Follow the steps below to place document on the document glass.

You can place a single sheet document or bound document such as book on the document
glass.

110
 Scanning Procedure

1 Open the document cover.

Important
z When using the document glass, make sure to close the document cover after finishing your scan job.

2 Place the document face down, and align it against the top left corner of the document
glass.

Scan
6
3 Close the document cover.

111
 Scan

Using the Scan Feature

You can select the scan functions from the following list.

Scan Function Connection Details See Page

Using an application Network/USB Scan data is loaded into the (P.113)
computer using the TWAIN or
Windows Image Acquisition
(WIA)-compatible
application.

Note
z
The size of the scanned image may be slightly larger than the document size in some cases. This is due to the
margin of error introduced with processing.
Scan

112
 Loading Scan Data Using the PC-Based Application

Loading Scan Data Using the PC-Based Application

This function allows you to load scan data from a TWAIN-compatible or Windows Image
Acquisition (WIA)-compatible application installed on a computer. On the computer
display, you can set the scanning condition and view the scanning process on the preview
screen while scanning the document.
The Network TWAIN (SOAP) or USB can be used for this function.
Note
z Install the scan driver to use this function. For information on how to install the scan driver, refer to
"Installing the Print Driver/Scan Driver" (P.39).
z The items you can set will vary according to the TWAIN-compatible and Windows Image Acquisition (WIA)-
compatible applications you are using.
z The supported applications are 32-bit only.
Follow the steps below to perform the operation.

1 Place the document on the machine.

Reference
z
Refer to "Placing the Document" (P.108).

2 Start the PC application on your computer.

Scan
3 Select the menu item for selecting a scanner (source).
6
4 Select [FX DocuCentre S2110].

„Setting the Machine's IP Address for Network Scanning

You can search network scanners on the Scanner Connection Tool.
Note
z
To use the Scanner Connection Tool, install the scan driver via ethernet connection.
To start the Scanner Connection Tool on your computer:

1) Click [Start] > [All Programs] ([All Apps] for Windows® 10) > [Fuji Xerox DocuCentre
S2110] > [Scanner Connection Tool].

2) Select a scanner from the list, and select [OK].

Reference
z For more information, click [Help] in the screen to display Help Information.

113
 Scan

5 Make advanced settings as needed.

Note
z
For information on the Scan functions, click [Help] in the screen to display Help Information.

6 Click [Scan].
Scan

114
 Operations during Scanning

Operations during Scanning

You can stop the currently scanning job.

Canceling the Current Scan Job

To cancel the currently scanning job:

„ On the machine

1 Press the <Stop> button.

<Stop> button

Scan
„ On the computer

1 Press [Cancel] on the screen that appears while scanning.

6

115
 Scan
Scan

116
7
7 Print
 Print

Major Print Driver Functions

This section describes the major print driver functions used for printing. The print driver
must be installed before use.
Reference
z For information on how to install the print driver, refer to "Installing the Print Driver/Scan Driver" (P.39).

Note
z For information on the Print functions, click [Help] in the print driver screen to display the Help Information.
z
There are some functions that adding the mounted component information to the print driver from the
[Properties] screen under the [Options] tab is required to make the functions available. Any functions not
displayed on the screen are not available.
For information on how to set the option information, refer to "Setting the Options Configuration" (P.63).

„ Pages Per Sheet

Prints a multiple-page document on a single page.

„ 2 Sided Print
Prints on both sides of each page.

„ Poster
Enlarges one page of print data to the specified size and prints it on multiple pages. Used to
create a large poster.
Print

„ Booklet Layout
2 Sided printing combined with page collation to enable the creation of booklets with the
7 correct page sequence.

„ Watermark
Prints 'Confidential' or another preset character string on top of print data.

„ Annotation
Adds a comment, date, and page numbers onto print data.

118
 Printing

Printing
This section describes how to print document.
The procedure used to print will vary according to the application you are using. See your
application's manual for the specific procedure.
The steps below are the operation used in the [FX DocuCentre S2110] print driver screen.

1 Select [Print] from the application's [File] menu.

2 Select [FX DocuCentre XXXXX].

XXXXX: Displayed as "S2110".

3 If needed, click [Preferences] to make advanced settings.

Print
7

Note
z
For information on the Print functions, click [Help] in the print driver screen to display the Help Information.

4 Click [OK].

5 Click [OK] in the [Print] dialog box.

119
 Print

Operations during Printing

You can cancel the currently printing job.

Stopping the Print Job

To cancel the currently printing job:

„ On the machine

1 Press the <Stop> button.

<Stop> button

„ On the computer
Print

1 Double-click the printer icon located on the task bar in the lower right corner of the
7 screen.

2 Select the document name that you desired to cancel, and then press the <Delete> key.
If there is no document displayed on the window, cancel it manually on the machine.

120
8
8 Tools
 Tools

System Settings Procedure

This section describes the overview of how to change the machine's default settings and
check the machine information.
Important
z If there are any current or pending jobs, you cannot enter the System Administration mode.
z
During System Administration mode, the following operations cannot be performed.
z Receiving a print job, and starting a print or scan job.

Enter System Administration Mode

1 Press and hold the <Log In/Out> button for more than 4 seconds until the screen below is
displayed.

<Log In/Out> button

Tools

2 Use the numeric keypad to enter the password, and then press the <Start> button.
Note
z The password is initially set to "11111" (five digits of "1").
z The password can be changed.
For more information, refer to "System Settings" (P.125).
z The <Log In/Out> button lights up when the machine enters the System Administration mode.

122
 System Settings Procedure

The program number input screen appears, and shows the letter [P].

Change Settings

1 Enter a program number using the numeric keypad.

Numeric keypad

Tools
Reference
z
For more information, refer to "System Administrator Program List" (P.125).
8

2 Press the <Start> button to confirm the entered value.

123
 Tools

Exit System Administration Mode

1 Press the <Log In/Out> button.

<Log In/Out> button

Note
z
The <Log In/Out> button light is turned off when the machine exits the System Administration mode.
Tools

124
 System Administrator Program List

System Administrator Program List

This section describes the programmable system settings on the machine.

Clock Settings
Note
z
When setting the system clock at the first time, set the [Date Format] and the [Time Format] as well.

Program Menu Items Descriptions Values

Numbers (*: Default setting)
1 Year Set the year of the machine's 2010* - 2031
system clock.
2 Month Set the month of the 1* - 12
machine's system clock.
3 Day Set the day of the machine's 1* - 31
system clock.
4 Hour Set the hour of the machine's 0* - 23
system clock.
5 Minute Set the minute of the 0* - 59
machine's system clock.
6 Date Format Set the date display format. 0: YYMMDD*
1: MMDDYY

Tools
2: DDMMYY
7 Time Format Set the time display format. 0: 12h
1: 24h*
8
System Settings

Program Menu Items Descriptions Values

Numbers (*: Default setting)
100 Low Power Mode Set the amount of time that 1* - 60 minutes
Timer the machine waits before
entering Low Power mode.
You can set a value between 1
to 60 minutes (in 1 minute
increments).
The machine's power is not
turned OFF completely in Low
Power mode. Instead, this
mode creates a balance
between low power
consumption and short warm-
up time by controlling the
temperature of the fusing unit
to a level midway between the
power OFF temperature and
the "Ready" temperature.

125
 Tools

Program Menu Items Descriptions Values

Numbers (*: Default setting)
101 Sleep Mode Timer Set the amount of time that 1* - 239 minutes
the machine enters Sleep
mode from Low Power mode.
You can set a value between 1
and 239 minutes (in 1 minute
increments).
Sleep mode minimizes power
consumption by shutting off
the power to all components
except the controller. Warm-
up time in Sleep mode is
longer than in Low Power
mode.
102 Auto Clear Timer Set the amount of time that 0: 15 seconds
the machine waits before 1: 30 seconds
automatically returning to the 2: 45 seconds*
default display screen when 3: 1 minute
no operation is being 4: 2 minutes
performed. 5: 3 minutes
6: 4 minutes
103 Auto Print Timer Set the amount of time that 1 - 240 seconds
the machine waits after the (Default: 10 seconds)
operations such as using the
control panel, placing or
removing a document in the
document feeder, and taking
Tools

out or putting in a tray, until

starting to print automatically.
You can set a value between 1
8 and 240 seconds (in 1 second
increments).
104 Auto Scan Set the amount of time that 1: 20 seconds
Complete Timer the machine waits before 2: 30 seconds*
automatically processing the 3: 60 seconds
next job determined that 4: 90 seconds
there is no additional
document to be loaded when
using the document glass.
105 Job Cancel Timer Set the amount of time that 0: Invalid
the machine waits before 60 - 5940 seconds
automatically cancelling all (Default: 600 seconds)
jobs that are being paused
when an error occurs.
106 Job Done Timer Set the amount of time for the 1 - 10 seconds
job complete screen to be (Default: 3 seconds)
displayed in the control panel
when a job is completed.
107 Low Power Mode Set whether to enter the Low 0: Follow the Low Power Mode
After Print Job Power mode immediately Timer*
after the Job Done Timer is 1: When the Low Power Mode
time out. Timer is set to valid, enter the
Low Power Mode immediately
after the Job Done Timer is
time out.

126
 System Administrator Program List

Program Menu Items Descriptions Values

Numbers (*: Default setting)
108 Job History Set whether to log the job 0: No log*
Verbose history of Copy and Scan 1: Log
(USB).
109 Return from Sleep Set whether to exit the Sleep 0: Invalid*
Mode by Any Key mode by touching any button 1: Valid
on the control panel.
202 Report Manual Select the report to print. 1: System Settings Report*
Output Direction 2: Service Settings Report
3: Job History Report
4: Error History Report
5: Job Counter Report
206 Paper Class Set the paper size series to be 2: Inch Series (8 x 14")
used. 3: AB Series (8 x 13")
4: AB Series (8K/16K)*
5: Inch Series (8 x 13.4")
207 Error Display of Set the frequency to display 0: Do not display
Drum Cartridge the error code when it is time 1: When switching the
Replacement for replacing the drum machine ON and OFF*
cartridge. 2: When the time is out that is
set on the Auto Reset
Note
z To exit the screen with the
error code, press any buttons
of the control panel.
208 Error Display of Set the frequency to display 0: Do not display

Tools
Drum Cartridge the error code when the drum 1: When switching the
Life cartridge life ends. machine ON and OFF
2: When reached the timeout
Note
z
To exit the screen with the
on the Auto Reset* 8
error code, press any buttons
of the control panel.
209 Error Display of Set the frequency to display 0: Do not display
Toner Cartridge the error code when it is time 1: When switching the
Replacement. for replacing the toner machine ON and OFF*
cartridge. 2: When reached the timeout
on the Auto Reset
Note
z
To exit the screen with the
error code, press any buttons
of the control panel.
212 Switching legal Set the legal size for the 0: 8.5 x 13" *
size for DADF document feeder when the 2: 8.5 x 14"
program number 206 is set to
4.
213 Switching 8K/16K Switch 8K/16K size according 0: China*
size to the machine’s region of use. 1: Taiwan
300 Limited display of Set whether to limit the 0: (No Limit)*
the paper/ display of the paper/ 1: A5
document size document size on the status
machine diagram.

127
 Tools

Program Menu Items Descriptions Values

Numbers (*: Default setting)
301 Limited display of Set whether to limit the 0: (No Limit)*
the paper/ display of the paper/ 1: A4
document size document size on the status
machine diagram.
302 Limited display of Set whether to limit the 0: (No Limit)*
the paper/ display of the paper/ 1: A3
document size document size on the status
machine diagram.
303 Limited display of Set whether to limit the 0: (No Limit)*
the paper/ display of the paper/ 1: B5
document size document size on the status
machine diagram.
304 Limited display of Set whether to limit the 0: (No Limit)*
the paper/ display of the paper/ 1: B4
document size document size on the status
machine diagram.
305 Limited display of Set whether to limit the 0: (No Limit)*
the paper/ display of the paper/ 1: 5.5 x 8.5
document size document size on the status
machine diagram.
306 Limited display of Set whether to limit the 0: (No Limit)*
the paper/ display of the paper/ 1: 7.25 x 10.5
document size document size on the status
machine diagram.
Tools

307 Limited display of Set whether to limit the 0: (No Limit)*

the paper/ display of the paper/ 1: 8.5 x 11
document size document size on the status
8 machine diagram.
308 Limited display of Set whether to limit the 0: (No Limit)*
the paper/ display of the paper/ 1: 8.5 x 13
document size document size on the status
machine diagram.
309 Limited display of Set whether to limit the 0: (No Limit)*
the paper/ display of the paper/ 1: 8.5 x 14
document size document size on the status
machine diagram.
310 Limited display of Set whether to limit the 0: (No Limit)*
the paper/ display of the paper/ 1: 11 x 17
document size document size on the status
machine diagram.
311 Limited display of Set whether to limit the 0: (No Limit)*
the paper/ display of the paper/ 1: 16K
document size document size on the status
machine diagram.
312 Limited display of Set whether to limit the 0: (No Limit)*
the paper/ display of the paper/ 1: 8K
document size document size on the status
machine diagram.
313 Limited display of Set whether to limit the 0: (No Limit)*
the paper/ display of the paper/ 1: 8.5 x 13.4
document size document size on the status
machine diagram.

128
 System Administrator Program List

Program Menu Items Descriptions Values

Numbers (*: Default setting)
314 Limited display of Set whether to limit the 0: (No Limit)*
the paper/ display of the paper/ 1: Custom size
document size document size on the status
machine diagram.

Note
z There will be no difference
even after this setting is
changed.
400 1st digit of the Set the 1st digit of the system 0-9
System administrator password. (Default:1)
Administrator
Password
401 2nd digit of the Set the 2nd digit of the system 0 - 9
System administrator password. (Default:1)
Administrator
Password
402 3rd digit of the Set the 3rd digit of the system 0-9
System administrator password. (Default:1)
Administrator
Password
403 4th digit of the Set the 4th digit of the system 0-9
System administrator password. (Default:1)
Administrator
Password

Tools
404 5th digit of the Set the 5th digit of the system 0 - 10 (When the password is
System administrator password. 4-digit, enter 10.)
Administrator (Default:1)
Password 8
405 6th digit of the Set the 6th digit of the system 0 - 10 (When the password is
System administrator password. 5-digit, enter 10.)
Administrator (Default:10)
Password
500 Paper Type in Set the paper type in Tray 1. 0: Plain 1*
Tray 1 1: Plain 2
5: Lightweight
501 Paper Type in Set the paper type in Tray 2. 0: Plain 1*
Tray 2 1: Plain 2
2: Heavyweight
3: Extra-HW
5: Lightweight
502 Paper Type in Set the paper type in Bypass 0: Plain 1*
Bypass Tray Tray. 1: Plain 2
2: Heavyweight
3: Extra-HW
5: Lightweight
511 Auto paper/tray Set the auto paper/tray 0: Off
selection setting selection in Tray 2. 1: On*
in Tray 2
512 Auto paper/tray Set the auto paper/tray 0: Off
selection setting selection in Bypass Tray. 1: On*
in Bypass Tray.

129
 Tools

Program Menu Items Descriptions Values

Numbers (*: Default setting)
900 Firmware Version Displays the firmware version
-
of Controller of the controller.
901 Firmware Version Displays the firmware version
-
of UI panel of the UI panel.
902 Firmware Version Displays the firmware version
-
of DADF of the document feeder.
7000 Copy & Print Displays the total number of
Counter the copy job, print job, report -
job, and maintenance report.
7001 Copy Counter Displays the total number of
-
pages printed.
7002 Print Counter Displays the total number of
the print job, report job, and -
maintenance report.
7003 Large Size Displays the total number of
-
Counter the large size print job.
9000 Region Select the machine's region of 36: Australia*
use. 156: China
158: Taiwan
344: Hong Kong
360: Indonesia
410: Korea
458: Malaysia
Tools

554: New Zealand

608: Philippines
702: Singapore

8 704: Viet Nam

764: Thailand
9001 Fault Message Select the language for fault 0: English*
Language for MIB messages used in the 1: Simplified Chinese
Management Information
Base (MIB).

Account Mode Settings

Program Menu Items Descriptions Values

Numbers (*: Default setting)
203 Account Mode Select the machine account 0: Account Free Mode*
mode. 1: Single Account Mode
2: Multi Account Mode
Reference
z
Refer to "Account Mode" (P.57).
600 All Accounts Copy Clear the copy count of all the 0: Do not clear*
Count Clear accounts. 1: Clear
601 Account Number Specify the account number 4 - 6 digit numbers
1 Password 1's password using three (Default: 0001)
digits.

130
 System Administrator Program List

Program Menu Items Descriptions Values

Numbers (*: Default setting)
602 Account Number Specify the account number 4 - 6 digit numbers
2 Password 2's password using three (Default: 0002)
digits.
603 Account Number Specify the account number 4 - 6 digit numbers
3 Password 3's password using three (Default: 0003)
digits.
604 Account Number Specify the account number 4 - 6 digit numbers
4 Password 4's password using three (Default: 0004)
digits.
605 Account Number Specify the account number 4 - 6 digit numbers
5 Password 5's password using three (Default: 0005)
digits.
606 Account Number Specify the account number 4 - 6 digit numbers
6 Password 6's password using three (Default: 0006)
digits.
607 Account Number Specify the account number 4 - 6 digit numbers
7 Password 7's password using three (Default: 0007)
digits.
608 Account Number Specify the account number 4 - 6 digit numbers
8 Password 8's password using three (Default: 0008)
digits.
609 Account Number Specify the account number 4 - 6 digit numbers
9 Password 9's password using three (Default: 0009)

Tools
digits.
610 Account Number Specify the account number 4 - 6 digit numbers
10 Password 10's password using three (Default: 0010)
digits. 8
611 Account Number Specify the maximum number 0 (No Limit)* - 255
1 Copy Job Limit of pages allowed to copy for (1 = 1,000)
the account number 1.
612 Account Number Specify the maximum number 0 (No Limit)* - 255
2 Copy Job Limit of pages allowed to copy for (1 = 1,000)
the account number 2.
613 Account Number Specify the maximum number 0 (No Limit)* - 255
3 Copy Job Limit of pages allowed to copy for (1 = 1,000)
the account number 3.
614 Account Number Specify the maximum number 0 (No Limit)* - 255
4 Copy Job Limit of pages allowed to copy for (1 = 1,000)
the account number 4.
615 Account Number Specify the maximum number 0 (No Limit)* - 255
5 Copy Job Limit of pages allowed to copy for (1 = 1,000)
the account number 5.
616 Account Number Specify the maximum number 0 (No Limit)* - 255
6 Copy Job Limit of pages allowed to copy for (1 = 1,000)
the account number 6.
617 Account Number Specify the maximum number 0 (No Limit)* - 255
7 Copy Job Limit of pages allowed to copy for (1 = 1,000)
the account number 7.

131
 Tools

Program Menu Items Descriptions Values

Numbers (*: Default setting)
618 Account Number Specify the maximum number 0 (No Limit)* - 255
8 Copy Job Limit of pages allowed to copy for (1 = 1,000)
the account number 8.
619 Account Number Specify the maximum number 0 (No Limit)* - 255
9 Copy Job Limit of pages allowed to copy for (1 = 1,000)
the account number 9.
620 Account Number Specify the maximum number 0 (No Limit)* - 255
10 Copy Job Limit of pages allowed to copy for (1 = 1,000)
the account number 10.
7101 Account Number Shows the total number of
1 copies made under account -
Copy Count number 1.
7102 Account Number Shows the total number of
2 copies made under account -
Copy Count number 2.
7103 Account Number Shows the total number of
3 copies made under account -
Copy Count number 3.
7104 Account Number Shows the total number of
4 copies made under account -
Copy Count number 4.
7105 Account Number Shows the total number of
5 copies made under account -
Tools

Copy Count number 5.

7106 Account Number Shows the total number of
6 copies made under account -
8 Copy Count number 6.
7107 Account Number Shows the total number of
7 copies made under account -
Copy Count number 7.
7108 Account Number Shows the total number of
8 copies made under account -
Copy Count number 8.
7109 Account Number Shows the total number of
9 copies made under account -
Copy Count number 9.
7110 Account Number Shows the total number of
10 copies made under account -
Copy Count number 10.

Network Settings

Program Menu Items Descriptions Values

Numbers (*: Default setting)
1006 Ethernet Speed Set the communication speed. 17: 10BASE-T Half
18: 100BASE-TX Half
33: 10BASE-T Full
34: 100BASE-TX Full
127: Auto*

132
 System Administrator Program List

Program Menu Items Descriptions Values

Numbers (*: Default setting)
1007 IP Mode Set the type of TCP/IP. 4: IPv4*
6: IPv6
10: Both IPv4 and IPv6
1008 Get IP Address Set the retrieve method for 1: RARP
the IP address, subnet mask 2: DHCP
and gateway address. 4: BOOTP
8: DHCP with AutoIP*
16: Set manually
1009 Manual IP Set the 1st 8-bit of the 0* - 255
Address 1 on IPv4 machine's IP address using
the IPv4.
1010 Manual IP Set the 2nd 8-bit of the 0* - 255
Address 2 on IPv4 machine's IP address using
the IPv4.
1011 Manual IP Set the 3rd 8-bit of the 0* - 255
Address 3 on IPv4 machine's IP address using
the IPv4.
1012 Manual IP Set the 4th 8-bit of the 0* - 255
Address 4 on IPv4 machine's IP address using
the IPv4.
1013 Manual Subnet Set the 1st 8-bit of the 0* - 255
Mask 1 on IPv4 machine's subnet mask using
the IPv4.

Tools
1014 Manual Subnet Set the 2nd 8-bit of the 0* - 255
Mask 2 on IPv4 machine's subnet mask using
the IPv4.
1015 Manual Subnet
Mask 3 on IPv4
Set the 3rd 8-bit of the
machine's subnet mask using
0* - 255 8
the IPv4.
1016 Manual Subnet Set the 4th 8-bit of the 0* - 255
Mask 4 on IPv4 machine's subnet mask using
the IPv4.
1017 Manual Gateway Set the 1st 8-bit of the 0* - 255
Address1 on IPv4 machine's gateway address
using the IPv4.
1018 Manual Gateway Set the 2nd 8-bit of the 0* - 255
Address2 on IPv4 machine's gateway address
using the IPv4.
1019 Manual Gateway Set the 3rd 8-bit of the 0* - 255
Address3 on IPv4 machine's gateway address
using the IPv4.
1020 Manual Gateway Set the 4th 8-bit of the 0* - 255
Address4 on IPv4 machine's gateway address
using the IPv4.
1021 IPv4 IP Filter Set whether to use only the 0: No IPv4 access control*
IPv4 when connecting to the 1: Use IPv4 access control
machine.
1022 Allowed IPv4 IP Set the 1st 8-bit of the 0* - 255
Address (1) - 1 Allowed IPv4 IP Address (1) -
1.

133
 Tools

Program Menu Items Descriptions Values

Numbers (*: Default setting)
1023 Allowed IPv4 IP Set the 2nd 8-bit of the 0* - 255
Address (1) - 2 Allowed IPv4 IP Address (1) -
2.
1024 Allowed IPv4 IP Set the 3rd 8-bit of the 0* - 255
Address (1) - 3 Allowed IPv4 IP Address (1) -
3.
1025 Allowed IPv4 IP Set the 4th 8-bit of the 0* - 255
Address (1) - 4 Allowed IPv4 IP Address (1) -
4.
1026 IPv4 Access Set the bit length (1) of Access 0* - 32
Control Mask bit Control Mask for IPv4.
length (1)
1030 Allowed IPv4 IP Set the 4th 8 bit of the 0* - 255
Address (2) - 1 Allowed IPv4 IP Address (2) -
1.
1031 Allowed IPv4 IP Set the 4th 8 bit of the 0* - 255
Address (2) - 2 Allowed IPv4 IP Address (2) -
2.
1032 Allowed IPv4 IP Set the 4th 8 bit of the 0* - 255
Address (2) - 3 Allowed IPv4 IP Address (2) -
3.
1033 Allowed IPv4 IP Set the 4th 8 bit of the 0* - 255
Address (2) - 4 Allowed IPv4 IP Address (2) -
Tools

4.
1034 IPv4 Access Set the bit length (2) of Access 0* - 32
Control Mask bit Control Mask for IPv4.
8 length (2)
1038 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (3) - 1 IPv4 IP Address (3) - 1.
1039 Allowed IPv4 IP Set the 2nd 8 bit of the 0* - 255
Address (3) - 2 Allowed IPv4 IP Address (3) -
2.
1040 Allowed IPv4 IP Set the 3rd 8 bit of the 0* - 255
Address (3) - 3 Allowed IPv4 IP Address (3) -
3.
1041 Allowed IPv4 IP Set the 4th 8 bit of the 0* - 255
Address (3) - 4 Allowed IPv4 IP Address (3) -
4.
1042 IPv4 Access Set the bit length (3) of Access 0* - 32
Control Mask bit Control Mask for IPv4.
length (3)
1046 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (4) - 1 IPv4 IP Address (4) - 1.
1047 Allowed IPv4 IP Set the 2nd 8 bit of the 0* - 255
Address (4) - 2 Allowed IPv4 IP Address (4) -
2.
1048 Allowed IPv4 IP Set the 3rd 8 bit of the 0* - 255
Address (4) - 3 Allowed IPv4 IP Address (4) -
3.

134
 System Administrator Program List

Program Menu Items Descriptions Values

Numbers (*: Default setting)
1049 Allowed IPv4 IP Set the 4th 8 bit of the 0* - 255
Address (4) - 4 Allowed IPv4 IP Address (4) -
4.
1050 IPv4 Access Set the bit length (4) of Access 0* - 32
Control Mask bit Control Mask for IPv4.
length (4)
1054 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (5) - 1 IPv4 IP Address (5) - 1.
1055 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (5) - 2 IPv4 IP Address (5) - 2.
1056 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (5) - 3 IPv4 IP Address (5) - 3.
1057 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (5) - 4 IPv4 IP Address (5) - 4.
1058 IPv4 Access Set the bit length (5) of Access 0* - 32
Control Mask bit Control Mask for IPv4.
length (5)
1062 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (6) - 1 IPv4 IP Address (6) - 1.
1063 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (6) - 2 IPv4 IP Address (6) - 2.
1064 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255

Tools
Address (6) - 3 IPv4 IP Address (6) - 3.
1065 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (6) - 4 IPv4 IP Address (6) - 4.
1066 IPv4 Access Set the bit length (6) of Access 0* - 32 8
Control Mask bit Control Mask for IPv4.
length (6)
1070 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (7) - 1 IPv4 IP Address (7) - 1.
1071 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (7) - 2 IPv4 IP Address (7) - 2.
1072 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (7) - 3 IPv4 IP Address (7) - 3.
1073 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (7) - 4 IPv4 IP Address (7) - 4.
1074 IPv4 Access Set the bit length (7) of Access 0* - 32
Control Mask bit Control Mask for IPv4.
length (7)
1078 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (8) - 1 IPv4 IP Address (8) - 1.
1079 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (8) - 2 IPv4 IP Address (8) - 2.
1080 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (8) - 3 IPv4 IP Address (8) - 3.
1081 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (8) - 4 IPv4 IP Address (8) - 4.

135
 Tools

Program Menu Items Descriptions Values

Numbers (*: Default setting)
1082 IPv4 Access Set the bit length (8) of Access 0* - 32
Control Mask bit Control Mask for IPv4.
length (8)
1086 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (9) - 1 IPv4 IP Address (9) - 1.
1087 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (9) - 2 IPv4 IP Address (9) - 2.
1088 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (9) - 3 IPv4 IP Address (9) - 3.
1089 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (9) - 4 IPv4 IP Address (9) - 4.
1090 IPv4 Access Set the bit length (9) of Access 0* - 32
Control Mask bit Control Mask for IPv4.
length (9)
1094 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (10) - 1 IPv4 IP Address (10) - 1.
1095 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (10) - 2 IPv4 IP Address (10) - 2.
1096 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (10) - 3 IPv4 IP Address (10) - 3.
1097 Allowed IPv4 IP Set the 1st 8 bit of the Allowed 0* - 255
Address (10) - 4 IPv4 IP Address (10) - 4.
Tools

1098 IPv4 Access Set the bit length (10) of 0* - 32

Control Mask bit Access Control Mask for IPv4.
length (10)
8 1103 SNMP Port Status Set the start status of SNMP 0: Disabled
port. 1: Enabled*
1104 LPD Port Status Set the start status of LPD 0: Disabled
port. 1: Enabled*
1105 Port 9100 Port Set the start status of Port 0: Disabled
Status 9100 port. 1: Enabled*
1106 CentreWare Set the start status of 0: Disabled
Internet Services CentreWare Internet Services 1: Enabled*
Start Status Start Status.
1107 Network Port Set the start status of the port 0: Disabled
Status for for network scanning. 1: Enabled*
Scanning

Feature Settings

Program Menu Items Descriptions Values

Numbers (*: Default setting)
3000 Paper Supply Set the default tray. 0: Automatic
(Copying) You can select 2 (Tray2) only 1: Tray1*
when the One Tray Module 2: Tray2
(optional) is installed. 5: Bypass tray

136
 System Administrator Program List

Program Menu Items Descriptions Values

Numbers (*: Default setting)
3002 Reduce/Enlarge Set the default zoom ratios. 0: 100%
(Copying) 1: 50.0%
2: 70.7%
3: 141.4%
4: 200.0%
254: Preset
255: Auto*
3003 Edge Erase Set the amount of Edge Erase. 0 - 40 mm
(Copying) (Default: 2 mm)
3004 Original Type Set the default setting of 1: Text*
(Copying) [Original Type]. 2: Text & Photo
3: Photo
3005 Lighten/Darken Set the default setting of 0: Light +2
(Copying) [Lighten/Darken]. 1: Light +1
2: Normal*
3: Dark +1
4: Dark +2
5: Toner Saver
3006 Sharpness Set the value of the sharpness. 0: Soft +2
(Copying) 1: Soft +1
2: Normal*
3: Sharp +1
4: Sharp +2
3007 Background Set whether to suppress the 0: Off

Tools
Suppression document's background color. 1: On*
(Copying)
3008 Document Size Set the default document size 1: 11 x 17"
(Copying) when the program number
206 is set to 2 (Inch Series (8 x
2: A3 8
6: 8.5 x 14"
14")).
7: 8.5 x 13"
9: A4
10: 8.5 x 11"
16: 8.5 x 11" *
17: 5.5 x 8.5"
18: A4
22: 7.25 x 10.5"
134: Expected document size
Set the default document size 1: 11 x 17"
when the program number 2: A3
206 is set to 3 (AB Series (8 x
5: B4
13")).
6: 8.5 x 14"
7: 8.5 x 13"
9: A4
10: 8.5 x 11"
14: B5
16: 8.5 x 11"
18: A4 *
19: A5
23: B5
134: Expected document size

137
 Tools

Program Menu Items Descriptions Values

Numbers (*: Default setting)
3008 Document Size Set the default document size 1: 11 x 17"
(Continued) (Copying) when the program number 2: A3
206 is set to 4 (AB Series (8K/
3: 8K (China)
16K)).
4: 8K (Taiwan)
5: B4
6: 8.5 x 14"
7: 8.5 x 13"
9: A4
10: 8.5 x 11"
14: B5
16: 8.5 x 11"
18: A4 *
19: A5
20: 16K (China)
21: 16K (Taiwan)
23: B5
134: Expected document size
Set the default document size 1: 11 x 17"
when the program number 2: A3
206 is set to 5 (Inch Series (8 x
6: 8.5 x 14"
13.4")).
9: A4
10: 8.5 x 11"
Tools

16: 8.5 x 11" *

17: 5.5 x 8.5"
18: A4
8 22: 7.25 x 10.5"
56: 8.5 x 13.4"
134: Expected document size
3009 2 Sided (Copying) Set the default setting of [2 0: 1 J 1*
Sided]. 1: 1 J 2
2: 2 J 1
3: 2 J 2
3010 Preset Zoom Ratio Set the preset zoom ratio. You 25 - 400%
(Copying) can set a value between 25 (Default:81%)
and 400% (in 1 minute
increments).
3011 Background Set the suppression level of 0: Level1
Suppression Level [Background Suppression] 1: Level2*
(Copying) (Program number: 3007) when 2: Level3
the feature is set to ON. This 3: Level4
feature is available when 4: Level5
scanning the monochrome
document.
3012 Edge Erase ID Set the amount of Edge Erase 0 - 10 mm
Card Copy for ID Card Copy feature. (Default: 3 mm)
(Copying)
Note
z This setting is used when you
scan 1 card and the skew
correction feature is
disabled.

138
 System Administrator Program List

Program Menu Items Descriptions Values

Numbers (*: Default setting)
3013 Scanning Mode Set the mode to scan the 1: Scanning 1 card*
for ID Card Copy document using the ID Card 3: Scanning multiple cards
Copy feature.
3015 Binding side for 2 Set the binding side when the 3: Long side binding*
Sided copying document is set. When the 4: Short side binding
(Document) "Pages per Side" is selected,
the long side binding is set.
3016 Binding side for 2 Set the binding side when the 3: Long side binding*
Sided copying paper is set. When the "Pages 4: Short side binding
(Paper) per Side" is selected, the long
side binding is set.
3017 Default Set the document type for ID 1: Text
Document Type Card Copy. 2: Text & Photo*
for ID Card Copy 3: Photo
3018 Default Skew Set the skew correction type 0: Disabled
Correction for ID for ID Card Copy when the 2: Rotation up to 15 degrees*
Card Copy scanning mode is "Scanning 1
card".
3019 Default Frame Set the amount of frame 4 - 8 mm
Margin for ID margin for ID Card Copy. (Default: 4 mm)
Card Copy
3030 Substitute Paper Set whether to switch the 0: Disabled
Selection paper size between A4 and 1: Enabled*
(Printing) Letter, when paper of the

Tools
specified size is not loaded in
any trays.
3050 Report for IP
Address Settings
Set whether to print the
System Settings Report when
0: Disabled
1: Enabled*
8
the machine is restarted after
you have changed the IP
address settings with the
Support Tool.
3070 Network Scanning Set the amount of time that 1 - 255 seconds
Timeout the machine waits for the (Default: 30 seconds)
scanning process before the
network communication times
out.

139
 Tools
Tools

140
9
9 Machine Status
 Machine Status

Printing Reports
The machine can print the following reports:

Report Description
System Settings Report Prints the machine's hardware configuration, version information, status
of consumables, number of pages printed by each feature, the items
that can be set by CentreWare Internet Services, and their values.
Service Settings Report Prints the items that can be set from the control panel in the System
Administration mode.
Job History Report Shows the job execution results. Prints the results of the most recent jobs
(up to 50 jobs' worth).

Note
z When the Job History exceeds 50 jobs, each new job replaces the oldest job
in the history.
z
When printed a job (single page job) continuously, the error information of
the jammed page may not be recorded.
Error History Report Prints information on errors generated in the machine. Up to 42 errors
are recorded sequentially from newest to oldest. Records information on
up to 10 paper jams or similar errors.

Note
z
The Error History may record less than 42 errors if it contains errors with a
large amount of information. When the Error History exceeds its capacity,
Machine Status

each new error recorded replaces the oldest error.

Job Counter Report Prints the total number of pages printed by each feature, along with
tallies such as the copy total and permitted maximum number of copies
by each user in multiple account mode.

Note
9 z The items printed will vary according to the machine's settings.
Follow the steps below to print a report.

1 Enter the System Administration mode.

Reference
z
Refer to "Enter System Administration Mode" (P.122).

2 Enter the program number "202", and press the <Start> button.

3 Enter the number of the report that you want to print, and press the <Start> button.

Number Description
1 System Settings Report
2 Service Settings Report
3 Job History Report
4 Error History Report
5 Job Counter Report

142
 Printing Reports

Note
z To stop the current printing job, press the <Stop> button.

When the print job is completed, the status machine diagram displays as shown in the
image.

Machine Status
4 When you finish printing, press the <Log In/Out> button to exit the System Administration
mode.
Note
z When you exit the System Administration mode, the <Log In/Out> button light is turned off.

9
Checking the Job Counter
You can check the number of pages printed by the machine under the "Billing Information"
on the System Settings Report output.

„ Meter 1
The total number of pages printed or copied is displayed.

„ Meter 2
The total number of pages copied is displayed.

„ Meter 3
The total number of pages printed is displayed.

143
 Machine Status

Checking Consumables
You can check the statuses of consumables such as toner cartridge and drum cartridge
under the "Consumables" on the System Settings Report output.

„ Toner Status
Shows the toner cartridge status.
‹ [OK]
Replacement is not currently needed.
‹ [Reorder]
Replacement is currently not needed, but the cartridge will need to be replaced soon. Make
sure to have a new toner cartridge on hand.
‹ [Replace Soon]
Replacement is needed soon.

„ Drum Status
Shows the drum cartridge status.
‹ [OK]
Replacement is not currently needed.
‹ [Reorder]
Replacement is currently not needed, but the cartridge will need to be replaced soon. Have
Machine Status

a new drum cartridge on hand.

‹ [Replace Soon]
Replacement is needed soon.
‹ [Replace Now]
Replacement is needed now.
9

144
 Checking the Total Number of Impressions Copied

Checking the Total Number of Impressions Copied

The machine can display the total number of impressions each user has copied and the
maximum number of impressions each user is permitted to copy.
This feature can be used in Multiple Account mode to manage the copy paper.
Reference
z Accounting for copy paper: "Managing the Copy Paper with Accounting" (P.105)
To check, follow the steps below.

1 Enter the System Administration mode.

Reference
z
Refer to "Enter System Administration Mode" (P.122).

2 Enter the program number of the group that you want to check, press the <Start> button.

„Copied Impressions

Program Number Description

7101 Copied impressions by User 1.
7102 Copied impressions by User 2.

Machine Status
7103 Copied impressions by User 3.
7104 Copied impressions by User 4.
7105 Copied impressions by User 5.
7106 Copied impressions by User 6.
7107 Copied impressions by User 7.
7108 Copied impressions by User 8. 9
7109 Copied impressions by User 9.
7110 Copied impressions by User 10.

„Copy Limit

Program Number Description

611 Copy limit for User 1.
612 Copy limit for User 2.
613 Copy limit for User 3.
614 Copy limit for User 4.
615 Copy limit for User 5.
616 Copy limit for User 6.
617 Copy limit for User 7.
618 Copy limit for User 8.
619 Copy limit for User 9.
620 Copy limit for User 10.

145
 Machine Status

3 Check the value displayed.

Note
z
You can see the next value by pressing the <Start> button when appears.
z To return to the program number input screen, press the <Stop> button.

4 When you finish checking, press the <Log In/Out> button, and exit the System
Administration mode.
Note
z When you exit the System Administration mode, the <Log In / Out> button light is turned off.
Machine Status

146
10
10 Maintenance
 Maintenance

Replacing Consumables
The machine is provided with the following consumables. We recommend the use of the
following consumables as they are manufactured to meet the specifications of the
machine.

Type of Consumables/ Product Code Quantity/Box

Periodic Replacement Parts
Standard Capacity Toner Cartridge CT202873 1unit/box
Drum Cartridge CT351075 1unit/box

Note
z
We recommend that you always keep spare consumables/periodic replacement parts available.

WARNING
z
Never use a vacuum cleaner for spilled toner and residual toner in this product,
toner cartridge or toner bottle. It may catch fire by electric sparks inside a
vacuum cleaner and cause explosion. Use a broom or a wet cloth to wipe off the
spills. If you spill a large volume of toner, contact your local Fuji Xerox
representative.
z Never throw a toner cartridge into an open flame. Remaining toner in the
cartridge may catch fire and cause burn injuries or explosion. If you have a used
toner cartridge no longer needed, contact your local Fuji Xerox representative
for its disposal.
Maintenance

CAUTION
z
Keep drum cartridges and toner cartridges out of the reach of children. If a
child accidentally swallows toner, spit it out, rinse mouth with water, drink
10 water and consult a physician immediately.
z
When replacing drum cartridges and toner cartridges, be careful not to spill the
toner. In case of any toner spills, avoid contact with clothes, skin, eyes and
mouth as well as inhalation.
z
If toner spills onto your skin or clothing, wash it off with soap and water. If you
get toner particles in the eyes, wash it out with plenty of water for at least 15
minutes until irritation is gone. Consult a physician if necessary. If you inhale
toner particles, move to a fresh air location and rinse your mouth with water. If
you swallow toner, spit it out, rinse your mouth with water, drink plenty of
water and consult a physician immediately.

148
 Replacing Consumables

„ Handling consumables/periodic replacement parts

z Do not store boxes of consumables/periodic replacement parts upright.
z Do not unpack consumables/periodic replacement parts before use. Avoid storing
consumables/periodic replacement parts in the following locations:
- In high temperature and humid locations
- Near heat-generating devices
- Areas exposed to direct sunlight
- Dusty areas
z
When using consumables/periodic replacement parts, carefully read precautions for use.
Precautions for use are instructed on their bodies or packages, or a precaution sheet is
included in their packages.
z
We recommend always keeping spare consumables/periodic replacement parts in stock.
z When calling our Customer Support Center to order consumables/periodical replacement
parts, have the product codes ready.
z The use of consumables/periodic replacement parts not recommended by Fuji Xerox
may impair machine quality and performance. Use only consumables/periodic
replacement parts recommended by Fuji Xerox.

„ Checking the status of consumables

You can check the status of consumables.
Reference
z For more information, refer to "Checking Consumables" (P.144).

Replacing the Toner Cartridge

Maintenance
The following error codes and icons are displayed in the status machine diagram when the
remaining toner level has become low.

Error Code Status Machine Diagram Required Action

When the toner cartridge icon is lit, the
toner cartridge will need to be replaced after
10
about 2,500 pages*. Have a replacement
toner cartridge ready.
Lights up

149
 Maintenance

Error Code Status Machine Diagram Required Action

When the toner cartridge icon is lit (blinks
for three seconds), the toner cartridge will
need to be replaced after about 100 pages*.
Have a replacement toner cartridge ready.
Lights up

When the error code appears, the toner

cartridge icon starts blinking, and the error
indicator is lit, the toner cartridge needs to
be replaced. Replace the toner cartridge.
Blinks

* : The remaining page yield for copy/print jobs is applicable when A4 paper LEF ( ) is used. The value is an estimate and varies
depending on the conditions such as the content printed, paper size, paper type, and the machine operating environment.

Important
Maintenance

z When you replace a toner cartridge, toner may spill and soil the floor. We recommend laying paper on the
floor beforehand.
z
The use of toner cartridges not recommended by Fuji Xerox may degrade image quality and performance.
Use only the toner cartridges recommended by Fuji Xerox.
z When the remaining amount of toner is low, the machine may stop printing and display an error code. If this
occurs, replace the toner cartridge to resume copying or printing.
10 z
Leave the machine's power ON when replacing the toner cartridge.
Follow the steps below to replace the toner cartridge.

1 Make sure that the machine is not operating, and open the front cover.

150
 Replacing Consumables

2 Hold the handle of the toner cartridge and lift it up slightly.

3 Gently pull the toner cartridge out of the machine.

WARNING
z
Never throw a toner cartridge into an open flame. Remaining toner in the

Maintenance
cartridge may catch fire and cause burn injuries or explosion.
z
If you have a used toner cartridge no longer needed, contact your local Fuji
Xerox representative for its disposal.

Important
z
Pull out the toner cartridge slowly. Otherwise, toner may spill from the cartridge. 10
z
Return the used toner cartridges to your local Fuji Xerox representative.

4 Unpack a new toner cartridge, and shake it lightly up/down, and left/right 10 times.

Important
z Do not touch the shutter.

151
 Maintenance

5 Orient the toner cartridge with the arrow (K) facing up, and insert it as far as it will go.

6 Close the front cover.

Maintenance

10
Note
z
If the front cover is not completely closed, an error code will appear and the machine will remain paused.

152
 Replacing Consumables

Replacing the Drum Cartridge

The following error codes and icons are displayed in the status machine diagram when the
drum cartridge is near the end of its service life.

Error Code Status Machine Diagram Required Action

When the drum cartridge icon is lit, the
drum cartridge will need to be replaced after
about 4,000 pages*. Have a replacement
drum cartridge ready.
Lights up

When the drum cartridge icon is lit (blinks

for three seconds), the drum cartridge will
need to be replaced after about 1,000
pages*. Have a replacement drum cartridge
Lights up ready.
-

Maintenance
When the error code appears, the drum
cartridge icon starts blinking, and the error
icon is lit, the drum cartridge needs to be
replaced. Replace the drum cartridge.
Blinks
10

When the error code appears and the drum

cartridge icon is lit, it is time of expiration for
the warranty period of the image quality on
the drum cartridge.
Lights up

153
 Maintenance

Error Code Status Machine Diagram Required Action

When the error code appears and the drum
cartridge icon is lit (blinks for three seconds),
it is time of expiration for the warranty
period of performance on the drum
Lights up cartridge.

When the error code appears, the drum

cartridge icon blinks, and the error indicator
is lit, the machine detected a failure due to
using a drum cartridge that is not
Blinks supported.
Replace the drum cartridge immediately.

* : The service life values shown are the total number of A4 ( ) pages that can be printed. Actual remaining service life will vary
depending on the paper size and orientation, number of consecutive pages printed, and the machine's operating environment.
Use the figures above only as a guideline.
Maintenance

Important
z The use of drum cartridges not recommended by Fuji Xerox may lower the machine's output quality or
performance. Always use drum cartridges recommended by Fuji Xerox in the machine.

Note
z
Do not expose drum cartridges to direct sunlight or strong indoor fluorescent lights. Do not touch or scratch
the drum surface. Print quality may be affected.
10
1 Make sure that the machine is not operating, and open the front cover.

154
 Replacing Consumables

2 Open the Bypass tray (1), and then while lifting up the release lever (2), gently open the left
cover (3).

3 Loosen the two screws counterclockwise (1), and slowly slide out the drum cartridge (2).

4 Hold the bottom of the drum cartridge as shown in the illustration, and gently pull out the
drum cartridge from the machine.

Maintenance
10

5 Take the new drum cartridge out of the box, and insert the used drum cartridge into the
supplied plastic bag and place it into the box.
Important
z
Do not place the new drum cartridge in an upright position.
z Return the used drum cartridge to your local Fuji Xerox representative.

155
 Maintenance

6 Peel the protective sheet off the new drum cartridge.

7 Insert the new drum cartridge.

8 Tighten the two screws clockwise.

Maintenance

10

9 Peel off the drum cartridge's protective strip.

156
 Replacing Consumables

10 Close the front cover.

Note
z If the front cover is not completely closed, an error code will appear and the machine will remain paused.

11 Gently close the left cover and the Bypass tray.

Note

Maintenance
z
If the left cover is not completely closed, an error code will appear and the machine will remain paused.

12 Enter the System Administration mode.

Reference
z
Refer to "Enter System Administration Mode" (P.122).
10

157
 Maintenance

13 Enter the program number "8000", and press the <Start> button.

<Start> button

14 Enter the value [950807], and press the <Start> button.

Maintenance

10
<Start> button

158
 Replacing Consumables

15 In the confirmation screen, press the <Start> button.

<Start> button

When the initializing is completed, the end screen will appear.

Maintenance
10

159
 Maintenance

Cleaning the Machine

This section describes how to clean the machine such as the outer casing, the document
cover, the document feeder, and the document glass.

WARNING
z
When cleaning this product, use the designated cleaning materials exclusive to
it.
z Other cleaning materials may result in poor performance of the product. Never
use aerosol cleaners to avoid catching fire and explosion.

CAUTION
z When cleaning this product, always switch off and unplug it. Access to a live
machine interior may cause electric shock.

Cleaning the Exterior

The following describes how to clean the exterior of the machine.
Important
z
Do not use benzene, paint thinner, or other volatile liquids or spray insect repellent on the machine as they
may discolor, deform, or crack covers.
z Cleaning the machine with an excessive amount of water may cause the machine to malfunction or damage
documents during copying, scanning, or printing.
Maintenance

1 Wipe the exterior with a firmly wrung soft cloth moistened with water.

10

Important
z Do not use cleaning agents other than water or neutral detergent.

Note
z If you cannot remove the dirt easily, gently wipe the machine with a soft cloth moistened with a small
amount of neutral detergent.

2 Wipe off any excess water with a soft cloth.

160
 Cleaning the Machine

Cleaning the Document Cover and the Document Glass

If the document cover and document glass become soiled, smudges may appear on copies,
or scanned documents and the machine may not properly detect document sizes.
To ensure clean copies at all times, clean the document cover and the document glass
about once a month.
Important
z Do not use benzene, paint thinner, or other organic solvents. Doing so may damage paint or coating on
plastic parts.
z Cleaning the machine with an excessive amount of water may cause the machine to malfunction or damage
documents during copying or scanning.

1 Wipe the document cover with a soft cloth moistened with water to remove any dirt, and
then wipe it with a soft, dry cloth.

Important
z Do not use cleaning agents other than water or neutral detergent.

Note

Maintenance
z If you cannot remove dirt easily, gently wipe the document cover with a soft cloth moistened with a small
amount of neutral detergent.

2 Wipe the document glass with a soft cloth moistened with water to remove any dirt, and
then wipe it with a soft, dry cloth.
10

Important
z Do not use cleaning agents other than water or neutral detergent.

Note
z If you cannot remove dirt easily, gently wipe the document glass with a soft cloth moistened with a small
amount of neutral detergent.

161
 Maintenance

Cleaning the Document Presser and the Constant Velocity Transport

Glass
If the document presser or constant velocity transport glass becomes soiled, smudges may
appear on copies, or scanned documents and the machine may not properly detect
document sizes.
To ensure clean copies at all times, clean the document presser and the constant velocity
transport glass about once a month.
Important
z Do not use benzene, paint thinner, or other organic solvents. Doing so may damage paint or coating on
plastic parts.
z
Cleaning the machine with an excessive amount of water may cause the machine to malfunction or damage
documents during copying or scanning.

1 Wipe the document presser with a soft cloth moistened with water to remove any dirt, and
then wipe it with a soft, dry cloth.

Important
Maintenance

z Do not press the film with an excessive force as it can be easily damaged.
z
Do not use cleaning agents other than water or neutral detergent.

Note
z If you cannot remove dirt easily, gently wipe the document presser with a soft cloth moistened with a small
amount of neutral detergent.
10
2 Wipe the constant velocity transport glass with a soft cloth moistened with water to
remove any dirt, and then wipe it with a soft dry cloth.

Important
z
Do not use cleaning agents other than water or neutral detergent.

Note
z If you cannot remove dirt easily, gently wipe the constant velocity transport glass with a soft cloth moistened
with a small amount of neutral detergent.

162
 Cleaning the Machine

Cleaning Document Feeder Rollers

If the document feeder rollers become soiled, smudges may appear on copies, or scanned
documents and paper jams may occur.
To ensure clean copies at all times, clean the document feeder rollers about once a month.
Important
z Do not use benzene, paint thinner, or other organic solvents. Doing so may damage paint or coating on
plastic parts.
z
Cleaning the machine with an excessive amount of water may cause the machine to malfunction or damage
documents during copying or scanning.

1 Lift the latch of the document feeder cover until it is completely open.

Note
z
When you fully open the cover, it enters a fixed position. Open the cover gently.

2 While turning the rollers, wipe them with a soft cloth moistened with water.

Maintenance
10

Important
z Do not use cleaning agents other than water or neutral detergent.
z Use a cloth firmly wrung to prevent water drops from falling into the machine. If water gets into the machine,
it may cause the machine to malfunction.

Note
z If you cannot remove dirt easily, gently wipe the rollers with a soft cloth moistened with a small amount of
neutral detergent.

3 Close the document feeder cover until it clicks into place, and confirm that there is no space
between the near or far side of the cover and the document feeder.

163
 Maintenance
Maintenance

10

164
11
11 Problem Solving
 Problem Solving

Troubleshooting
This section describes troubles that may occur with the machine and their solutions.
Follow the troubleshooting procedure below to solve the problems.

The machine does not work Action Refer to "Machine Problems" (P.167).
properly.
No Yes

An error code is displayed. Cause Is there a paper or document jam?

No Yes Action For information on paper jams, refer to "Paper Jams" (P.201).
For information on document jams, refer to "Document Jams"
(P.208).
No

Cause Is an error code displayed?

Action Refer to "Error Code" (P.189).

The image quality is poor. Action Refer to "Image Quality Problems" (P.171).
No Yes

Trouble during copying Action Refer to "Copying Problems" (P.177).

No Yes

Trouble during printing Action Refer to "Printer Problems" (P.180).

No Yes

Trouble during scanning Action Refer to "Scan Problems" (P.182).

No Yes
Problem Solving

Network-related problem Action Refer to "Network Related Problems" (P.185).

Yes

If you cannot resolve an error despite following the above procedure, contact our Customer
Support Center.

11

166
 Machine Problems

Machine Problems
Check the machine's status again if you suspect a malfunction.

Symptom Possible Cause Remedy

The machine is Is the power switched ON? Switch the power ON.
not powered on.
Reference
z Refer to "Power Source" (P.46).
Is the power cord plugged Switch the power OFF and make sure the
into the power outlet? power plug is inserted securely. Then switch
the power ON.
Is the power cord
disconnected from the
machine?
Does the AC outlet supply Connect another appliance to the outlet to
power properly? verify the power supply.
The <Error> The system of the machine or Switch the power OFF, then ON again. If the
indicator is the components installed problem persists, contact our Customer
blinking. may have a trouble. Support Center.
The <Error> Is paper or document Remove the jammed paper or document.
indicator is lit. jammed?
Reference
z Refer to "Paper Jams" (P.201).
z
Refer to "Document Jams" (P.208).
Is the machine front cover or Follow the instructions in the displayed error
another cover open? code to take the required action.

Reference

Problem Solving
z
Refer to "Error Code" (P.189).
The display is Is the <Power Saver> button The machine is in the Power Saver mode.
dark. lit? Press the control panel's <Power Saver>
button to turn off the Power Saver mode.
Unable to print Is there an error code Follow the instructions in the displayed error
or copy. displayed in the control code to take the required action.
panel's display?
Reference
11
z Refer to "Error Code" (P.189).
Is the power cord connected? Switch the power OFF and make sure the
power plug is inserted securely into the power
outlet. Then switch the power ON.
The <Data> Is the interface cable Check the interface cable connection.
indicator does not connected?
light even though Reference
z Refer to "Interface Cables" (P.20).
you instructed the
machine to print.
Is the computer's Check the computer environment such as
environment correctly set? print driver settings.
Is the required port status set Check the status of the port to use, and then
to [Enabled]? set the port status to [Enabled].

Reference
z
Refer to "Activating the Communication Port To Use"
(P.25).

167
 Problem Solving

Symptom Possible Cause Remedy

Unable to print Is the specified paper size Follow the instructions in the displayed error
although a print loaded in the tray? code to place paper of the correct size, and
job is instructed to then try again.
Bypass tray.
Reference
z Refer to "Error Code" (P.189).
z Refer to "Loading Paper in Bypass Tray" (P.74).
The print quality An image quality problem Take the required action described in "Image
is poor. may have occurred. Quality Problems".

Reference
z Refer to "Image Quality Problems" (P.171).
Unable to insert Did you open a cover or Do not forcibly insert or remove the tray.
or remove a tray. switch the machine off during Switch off the power. In a few seconds,
printing? switch on the power. When the machine is
ready to receive data, insert or remove the
tray.
Unable to copy Is the document glass or the Clean the document glass or document cover.
with the specified document cover dirty?
size. Reference
z Refer to "Cleaning the Document Cover and the
Document Glass" (P.161).
Is the document a Use the document glass to copy the
transparency or highly document, placing a sheet of white paper on
translucent medium? top of it.
Is the document in the correct Place the document correctly.
position?
Reference
Is the document loaded z Refer to "Placing Document" (P.84).
correctly?
Problem Solving

Are the document guides on Align the document guides correctly.

the document feeder set in
the correct positions? Reference
z Refer to "Placing Document" (P.84).
Is the document folded? Smooth out the document and place it again
correctly.
11 Reference
z Refer to "Placing Document" (P.84).
Paper is often Is paper loaded correctly in Load paper correctly.
jammed or the tray?
wrinkled. Reference
z Refer to "Loading Paper in Trays 1 and 2 (Optional)"
(P.72).
Is the tray inserted correctly? Correctly insert the tray by firmly pushing it
until it stops.

Reference
z Refer to "Loading Paper in Trays 1 and 2 (Optional)"
(P.72).
Is the paper damp? Replace the paper with a new one.
Is the paper curled? Turn over the paper in the tray, or replace the
paper with a new one.

168
 Machine Problems

Symptom Possible Cause Remedy

Paper is often Are the paper and tray Correctly set the paper settings to correspond
jammed or settings correct? to the paper loaded.
wrinkled.
Reference
z
Refer to "Changing the Paper Size for Trays 1 and 2"
(P.76).
Are any torn pieces of paper Open the cover of the machine or pull out the
remaining or is there a tray to remove any torn pieces or foreign
foreign object in the objects.
machine?
Reference
z Refer to "Paper Jams" (P.201).
Is non-standard paper loaded Replace with paper that meets machine
in the tray? specifications.

Reference
z Refer to "Paper Types" (P.68).
Is paper exceeding the Load paper in the tray so that it does not
maximum fill line in the tray? exceed the maximum fill line.

Reference
z Refer to "Loading Paper in Trays 1 and 2 (Optional)"
(P.72).
Are the paper guides set Load paper correctly, and align the paper
correctly? guides to the paper.

Reference
z
Refer to "Loading Paper in Trays 1 and 2 (Optional)"
(P.72).
z
Refer to "Loading Paper in Bypass Tray" (P.74).

Problem Solving
Is the paper finely cut out? Some paper types may not be cut out finely.
Load the paper after fanning it well.
A document is not Is the document small? The minimum size of document that can be
fed onto loaded into the document feeder is A5 .
document feeder.
An error code Check the positions of the Adjust the paper guides to the correct
appears when
paper is loaded in
paper guides of Bypass tray. positions. 11
Bypass tray and Reference
z
the <Start> Refer to "Error Code" (P.189).
z
button is pressed Refer to "Loading Paper in Bypass Tray" (P.74).

Documents often Are suitable types of Correctly load the documents suitable for the
jam. documents being used? document feeder.
Are you using the irregular Reference
shaped documents, business z Refer to "Placing Document" (P.84).
cards, transparencies, or thin
documents?
Are there any sticky tags, Remove any sticky tags, paper clips, or
paper clips or adhesive tape adhesive tape from the document before
on the document? copying.
Are the document guides set Adjust the document guide positions.
in the correct positions?
Reference
z Refer to "Placing Document" (P.84).

169
 Problem Solving

Symptom Possible Cause Remedy

Documents often Is a piece of torn paper Open the document feeder cover and check
jam. remaining in the document inside.
feeder?
Reference
z
Refer to "Document Jams" (P.208).
An edge of the Is the document curled? Flatten the curl and load the document
document is again.
folded.
Problem Solving

11

170
 Image Quality Problems

Image Quality Problems

If the image quality of the printout is poor, use the table below to find our most likely
cause, and take the required action.
If the image quality remains poor after taking the required action, contact our Customer
Support Center.

Symptom Possible Cause Remedy

Copies are dirty. Is the document glass or the Clean the document glass or the document
document cover dirty? cover.

Reference
z
Refer to "Cleaning the Document Cover and the
Document Glass" (P.161).
Is the document a When copying highly translucent documents,
transparent type such as a dirt on the document cover shows up in the
transparency medium? copy. Place a sheet of white paper over the
document before copying.
Is the document on colored or Adjust the copy density or remove the
rough paper, or a blueprint? background paper color before copying.

Reference
z
Refer to "Lighten/Darken" (P.96).
Is the document on glossy Glossy printing paper easily sticks to the
printing paper? document glass, and shadows can resemble
dirt in the copy. Place a transparency or
transparent film under the document before
copying.

Problem Solving
Black lines appear Is the document feeder's Clean the constant velocity transport glass.
in copies. constant velocity transport
glass dirty? Reference
z
Refer to "Cleaning the Document Presser and the
Constant Velocity Transport Glass" (P.162).
Copies are too Is the copy density set to a Adjust the copy density.
dark. high value?
Reference
z Refer to "Lighten/Darken" (P.96).
11
Copies are too Is the document light?
light.
Is the copy density set to a
low value?
The copy is Is the paper loaded in the Load paper correctly, and align the paper
slightly out of correct position such as the guides to the paper.
position. paper's leading edge drifted
away from the corners of the Reference
z
tray? Refer to "Loading Paper in Trays 1 and 2 (Optional)"
(P.72).
z Refer to "Loading Paper in Bypass Tray" (P.74).
Copies are out of Have you placed the Place the document correctly.
position or document correctly?
crooked. Reference
z Refer to "Placing Document" (P.84).

171
 Problem Solving

Symptom Possible Cause Remedy

Copies are out of Is the paper loaded correctly Load the paper correctly.
position or in the tray?
crooked. Reference
z
Refer to "Loading Paper in Trays 1 and 2 (Optional)"
(P.72).
If using Bypass tray, have you Load the paper correctly.
loaded the paper so that the
paper guides are in contact Reference
z Refer to "Loading Paper in Bypass Tray" (P.74).
with it?
Are the document feeder's Place the document correctly, moving the
document guides misaligned? document guides into contact with the edges
of the document.

Reference
z Refer to "Placing Document" (P.84).
Have you mounted the tray Mount the tray by inserting it securely all the
securely? way into the machine.

Reference
z Refer to "Loading Paper in Trays 1 and 2 (Optional)"
(P.72).
Copies have Is the paper damp? Damp paper creates missing parts or unclear
missing parts in copies. Replace it with paper from an
them. unopened pack.
Is the paper in the tray Remove any problematic sheets, or replace
creased or wrinkled? the paper with paper from an unopened
pack.
Are you copying a cut-and- Cut-and-pasted or creased parts of the
pasted or creased document? document may not be making proper contact
Problem Solving

with the document glass. Place a stack of

white paper on top of the document to bring
it into proper contact with the document
glass.
Striped patterns Are you attempting to make When making enlarged copies, some
appear in copies. an enlarged copy of the enlargement factors can create striped
document with a too large patterns. Adjust the copy enlargement factor.
11 enlargement factor?
Reference
z
Refer to "Reduce/Enlarge" (P.97).
The printout is The paper is damp. Replace the paper with new paper.
light (faded,
The drum cartridge has Replace the drum cartridge with a new one.
unclear).
deteriorated or been
damaged. Reference
z Refer to "Replacing the Drum Cartridge" (P.153).
The toner cartridge has run Replace the toner cartridge with a new one.
out of toner.
Reference
z
Refer to "Replacing the Toner Cartridge" (P.149).

172
 Image Quality Problems

Symptom Possible Cause Remedy

Black spots The drum cartridge has Replace the drum cartridge with a new one.
appear in copies. deteriorated or been
damaged. Reference
z
Refer to "Replacing the Drum Cartridge" (P.153).

Black or colored The drum cartridge has Replace the drum cartridge with a new one.
lines appear in deteriorated or been
printouts. damaged. Reference
z Refer to "Replacing the Drum Cartridge" (P.153).
The constant velocity Clean the constant velocity transport glass.
transport glass is dirty.
Reference
z Refer to "Cleaning the Document Presser and the
Constant Velocity Transport Glass" (P.162).

Problem Solving
Dirt appears at The paper feed path is dirty. Print several sheets.
regular intervals in
The drum cartridge has Replace the drum cartridge with a new one.
the printout.
deteriorated or been
damaged. Reference
z Refer to "Replacing the Drum Cartridge" (P.153).
11

Paper feed
direction

173
 Problem Solving

Symptom Possible Cause Remedy

White spots The paper is unsuitable. Load the correct type of paper.
appear in areas of
The drum cartridge has Replace the drum cartridge with a new one.
black fill.
deteriorated or been
damaged. Reference
z
Refer to "Replacing the Drum Cartridge" (P.153).

The printout The paper is damp. Replace the paper with new paper.
comes off on the
The paper is unsuitable. Load the correct type of paper.
fingers.
The toner is not
fused to the
paper.
The paper is
contaminated
with toner.
Problem Solving

The entire The drum cartridge has Replace the drum cartridge with a new one.
printout is black. deteriorated or been
damaged. Reference
z
Refer to "Replacing the Drum Cartridge" (P.153).
A high-voltage power supply Contact our Customer Support Center.
failure may have occurred.
11

The printout is Multiple pages were fed Riffle through the stack of paper thoroughly
blank. through the machine at once before loading it.
(double feeding).
The toner cartridge has run Replace the toner cartridge with a new one.
out of toner.
Reference
z Refer to "Replacing the Toner Cartridge" (P.149).
A power failure or high- Contact our Customer Support Center.
voltage power supply failure
may have occurred.

174
 Image Quality Problems

Symptom Possible Cause Remedy

The printout The paper is damp. Replace the paper with new paper.
contains white
The paper is unsuitable. Load the correct type of paper.
areas, or white or
colored stripes.

The printout is When using the Bypass tray Load paper of the correct type and size in the
faint overall. to print, the paper size Bypass tray.
specified in the print driver
does not match the type and Reference
z
size of the paper actually Refer to "Loading Paper in Bypass Tray" (P.74).
loaded.
Multiple pages were fed Riffle through the stack of paper thoroughly
through the machine at once. before loading it.

The paper is The paper is unsuitable. Replace the paper with new paper.
wrinkled.
Paper has been added to the
paper loaded.
The paper is damp.

Problem Solving
Text is blurry. The paper is unsuitable. Replace the paper with new paper. 11
Paper has been added to the
paper loaded.
The paper is damp.

175
 Problem Solving

Symptom Possible Cause Remedy

White or color The drum cartridge has Replace the drum cartridge with a new one.
patches appear deteriorated or been
vertically. damaged. Reference
z
Refer to "Replacing the Drum Cartridge" (P.153).
The toner cartridge has run Replace the toner cartridge with a new one.
out of toner.
Reference
z
Refer to "Replacing the Toner Cartridge" (P.149).

Paper feed
direction
The printout is The paper cassette's paper Align the horizontal and vertical paper guides
slanted. guides are not aligned to the properly.
correct position.
Reference
z
Refer to "Loading Paper in Trays 1 and 2 (Optional)"
(P.72).
z Refer to "Loading Paper in Bypass Tray" (P.74).
Problem Solving

11

176
 Copying Problems

Copying Problems
This section provides possible solutions to various problems you may encounter when using
the Copy features.

Unable to Copy
The table below lists possible solutions when you are unable to copy.

Symptom Possible Cause Remedy

The document is The document size is too The minimum size of document that can be
not fed properly small. loaded on the document feeder is A5 .
through the
document feeder.
The document is not a The document feeder does not support
supported type. warped documents, business cards,
transparencies, thin documents,
or documents with attached stick-on notes,
paper clips or tape.

Reference
z
Refer to "Paper Types" (P.68).
The document guides are Align the document guides properly to match
misaligned. the document size.
There are document shreds Open the document feeder cover, and
stuck in the document feeder. remove the document shreds.

Reference

Problem Solving
z
Refer to "Document Jams" (P.208).
You have placed a document You cannot place documents with different
containing pages of different size pages.
sizes.

Copy Output Problems

The table below lists possible solutions to problems with the copy output.
11
Symptom Possible Cause Remedy
Copies are dirty. The document cover or Clean the document cover or document glass.
document glass is dirty.
Reference
z Refer to "Cleaning the Document Cover and the
Document Glass" (P.161).
The document is a When copying highly translucent documents,
transparency or highly dirt on the document cover shows up in the
translucent medium. copy. Place a sheet of white paper over the
document before copying.
The document is on colored or The paper's background color is being copied.
rough paper, or is a blueprint. Adjust the copy density or image quality, or
specify background suppression before
copying.

177
 Problem Solving

Symptom Possible Cause Remedy

Copies are dirty. The document is printed on Glossy printing paper easily sticks to the
glossy printing paper. document glass, and shadows can resemble
dirt in the copy. Place a transparency or
transparent film under the document before
copying.
Copies are too The copy density adjustment Adjust the copy density.
dark or too light. is not right.
Reference
z Refer "Lighten/Darken" (P.96).
The document is light. Adjust the copy density.

Reference
z Refer "Lighten/Darken" (P.96).
The image quality setting is If the copy output of black text is too light,
not correct for the document. set [Original Type] to [Text].

Reference
z Refer to "Original Type" (P.95).
The copy is The paper loaded in the tray Align the paper stack, and load it so that the
slightly out of is misaligned. leading edge of the paper is aligned with the
position. front corners of the tray.
Copies have The paper is damp. Damp paper creates missing parts or unclear
missing parts in copies. Replace it with paper from an
them. unopened pack.
The paper in the tray is Remove any problematic sheets, or replace
creased or wrinkled. the paper with paper from an unopened
pack.
The document has been cut- Cut-and-pasted or creased parts of the
Problem Solving

and-pasted, or is creased. document may not be making proper contact

with the document glass. Place a stack of
white paper on top of the document to bring
it into proper contact with the document
glass.
The document size is not Check the document size set correctly.
correct.
11 Reference
z Refer to "Original Size" (P.102).
The paper size is not correct. Check the paper size set correctly.

Reference
z Refer to "Setting the Paper Size" (P.78).
Striped patterns The document's enlargement When making enlarged copies, some
appear in copies. factor is too large. enlargement factors can create striped
patterns. Adjust the copy enlargement factor.

Reference
z Refer to "Reduce/Enlarge" (P.97).
Copies are out of You have not placed the Place the document correctly.
position or document correctly.
crooked Reference
z Refer to "Placing Document" (P.84).
The document feeder's Place the document correctly, moving the
document guides are document guides into contact with the edges
misaligned. of the document.

178
 Copying Problems

Symptom Possible Cause Remedy

Copies are out of You have not mounted the Mount the tray by inserting it securely all the
position or tray securely. way into the machine.
crooked
The paper guides of the Place the document correctly, moving the
bypass tray are misaligned. document guides into contact with the edges
of the document.
The document size is not Check the document size set correctly.
correct.
Reference
z Refer to "Original Size" (P.102).
The paper size is not correct. Check the paper size set correctly.

Reference
z Refer to "Setting the Paper Size" (P.78).
The copy is not The document cover or Clean the document cover or document glass.
the desired size. document glass is dirty.
Reference
z
Refer to "Cleaning the Document Cover and the
Document Glass" (P.161).
The document is a Place a sheet of white paper over the
transparency or highly document before copying.
translucent medium.
The document has shifted out Place the document correctly.
of position.
Reference
z
Refer to "Placing Document" (P.84).
The document feeder's Place the document correctly, moving the
document guides are document guides into contact with the edges
misaligned. of the document.

Problem Solving
Reference
z
Refer to "Placing Document" (P.84).
The document is creased. Smooth out the document and place it again
correctly.

Reference
z Refer to "Placing Document" (P.84). 11
The document size setting is Check the document size set correctly.
incorrect.
Reference
z Refer to "Original Size" (P.102).
The paper size setting is Check the paper size set correctly.
incorrect.
Reference
z Refer to "Setting the Paper Size" (P.78).
The edges of The document exceeds the Adjust the reduction/enlargement factor to
copies are cut off. printable area. reduce the copy slightly.
The document size is not Check the document size set correctly.
correct.
Reference
z
Refer to "Original Size" (P.102).
The paper size is not correct. Check the paper size set correctly.

Reference
z
Refer to "Setting the Paper Size" (P.78).

179
 Problem Solving

Printer Problems
This section provides possible solutions to various problems you may encounter when using
the Print features.

Unable to Print
The table below lists possible solutions when you are unable to print.

Symptom Possible Cause Remedy

Data remains in The machine's power is not Switch the machine's power ON.
the printer icon. ON.
Reference
z
Refer to "Power Source" (P.46).
The computer's cable is Connect the computer's cable.
disconnected.
The machine's cable is Connect the machine's cable.
disconnected.
Reference
z
Refer to "Interface Cables" (P.20).
An error has occurred in the Check the error information, and take the
machine. required action.
There is a problem in the Contact your Network Administrator.
network connecting the
computer and machine.
The port is not activated. Activate the port to use.

Reference
Problem Solving

z
Refer to "Activating the Communication Port To Use"
(P.25).
The machine is connected to Wait a while, and then try printing again.
multiple computers.
Data has been No paper has been loaded. Load paper.
sent to the
11 machine.
There is no paper of the
specified size.
Load paper of the specified size.

Reference
z Refer to "Loading Paper" (P.72).
An error has occurred in the Check the error information, and take the
machine. required action.
Job execution has been Use the screen to select whether to cancel the
paused. job.

Print Output Problems

The table below lists possible solutions to print output problems.

Symptom Possible Cause Remedy

The printout is on The wrong size paper was Change the size of the paper loaded in the
the wrong paper loaded in the specified tray. tray, or change the print options to use a tray
size. containing the specified paper size.

180
 Printer Problems

Symptom Possible Cause Remedy

The image at the The document exceeds the Enlarge the machine's print area, or reduce
edges of the machine's printable area. the document's print area.
paper is missing.
The settings The print driver of another Install the machine's print driver.
specified in the model machine is in use.
printing options
An option has not been Check the options mounted in the machine,
are disabled.
mounted. and then reselect the items in [Items] under
[Options] in the print driver.
The computer is Confirm whether the print On the computer, select the print driver
not using the print driver on the computer is the supplied with the machine. If the print driver
driver supplied one supplied with the is not listed for selection, install the print
with the machine machine. driver and then select it. Operation is not
(is using another guaranteed if another company's print driver
company's print is used.
driver).

Problem Solving
11

181
 Problem Solving

Scan Problems
This section provides possible solutions to various problems you may encounter when using
the Scan feature.

Unable to Scan
The table below lists possible solutions when you are unable to scan.

Symptom Possible Cause Remedy

The document is The document size is too The minimum size of document that can be
not fed properly small. loaded on the document feeder is A5 .
through the
document feeder. The document is not a The document feeder does not support
supported type. warped documents, business cards,
transparencies, thin documents, or
documents with attached stick-on notes,
paper clips or tape.

Reference
z
Refer to "Paper Types" (P.68).
The document guides are Align the document guides properly to match
misaligned. the document size.

Reference
z
Refer to "Placing the Document" (P.108).
There are document shreds Open the document feeder cover, and
stuck in the document feeder. remove the document shreds.
Problem Solving

Reference
z
Refer to "Document Jams" (P.208).

Unable to Load Scan Data to a Computer

The table below lists possible solutions when you are unable to load a scanned document to
a computer.
11
Symptom Possible Cause Remedy
Unable to find the The machine's power is not Switch the machine's power ON.
scanner. ON.
Reference
z Refer to "Power Source" (P.46).
The computer's USB cable is Reconnect the computer's disconnected USB
disconnected. cable.

Reference
z Refer to "Interface Cables" (P.20).
The machine's USB cable is Reconnect the machine's disconnected USB
disconnected. cable.

Reference
z Refer to "Interface Cables" (P.20).

182
 Scan Problems

Symptom Possible Cause Remedy

Unable to find the The machine's IP address has Reset the setting on the Scanner Connection
scanner. changed. Tool.

Reference
z
Refer to "Loading Scan Data Using the PC-Based
Application" (P.113).
Unable to load The scan driver is not Install the scan driver.
data from the installed.
scanner due to a
TWAIN
communication
error.
Operation Is the file size too large? Lower the resolution setting, and then try
stopped while loading the data again.
loading data.

Scan Image Quality Problems

This table below lists possible solutions to problems with the image quality of scan data.

Symptom Possible Cause Remedy

The scanned The document cover or Clean the document cover or document glass.
image is dirty. document glass is dirty.
Reference
z
Refer to "Cleaning the Document Cover and the
Document Glass" (P.161).
The document is a When scanning highly translucent
transparency or highly documents, dirt on the document cover

Problem Solving
translucent medium. shows up in the output. Place a sheet of white
paper over the document before scanning.
The document is on colored or Adjust the scan density or image quality
rough paper, or is a blueprint. before scanning.
The scanned document is Glossy printing paper easily sticks to the
printed on glossy printing document glass, and shadows can resemble
paper. dirt in the scan. Place a transparency or
transparent film under the document before
11
scanning.
The image is too The scan density is not Adjust the scan density.
dark or too light. properly adjusted.
The Original Type is Select the proper Original Type for the
unsuitable. document.
There are missing The document has been cut- Cut-and-pasted or creased parts of the
parts in the and-pasted, or is creased. document may not be making proper contact
image. with the document glass. Place a stack of
white paper on top of the document to bring
it into proper contact with the document
glass.

183
 Problem Solving

Symptom Possible Cause Remedy

The image is not The document cover or Clean the document cover or document glass.
the desired size. document glass is dirty.
Reference
z
Refer to "Cleaning the Document Cover and the
Document Glass" (P.161).
The document is a Place a sheet of white paper over the
transparency or highly document before scanning.
translucent medium.
The document has shifted out Place the document correctly.
of position.
Reference
z
Refer to "Placing the Document" (P.108).
The document feeder's Place the document correctly, moving the
document guides are document guides into contact with the edges
misaligned. of the document.

Reference
z Refer to "Placing the Document" (P.108).
The document is creased. Smooth out the document and place it again
correctly.
The image is not [Color Mode] is set to [Black & Select [Color].
in color. White].
The image is A low resolution is set. Set a higher resolution.
grainy.
Reference
z
Refer to "Placing the Document" (P.108).
Problem Solving

11

184
 Network Related Problems

Network Related Problems

This section provides possible solutions to network problems.

Problems Using TCP/IP (LPD/Port9100)

The table below lists possible causes for problems that occur when using TCP/IP (LPD/
Port9100), the methods to check, and the required actions to take.

„ Unable to Print

Possible Cause How to Check Remedy

The correct IP address has not Have the Network Set the correct IP address in
been set. Administrator check whether the machine.
the machine's IP address is
correct.
An unrecoverable failure Check whether an error is Turn the machine's power OFF,
occurred while processing a displayed in the control panel's wait until the display becomes
print job. display. blank, and then turn the power
ON again.
The selected protocol is not Check the selected protocol. Select a protocol compatible
compatible with the computer with the computer.

Problems Using CentreWare Internet Services

The table below lists possible solutions to problems you may encounter when using
CentreWare Internet Services.

Problem Solving
Symptom Remedy
Unable to connect to Is the machine operating normally?
CentreWare Internet Services. Check whether the machine's power is ON.
Is [Internet Services] running?
Print a System Settings Report and check it. 11
Has the Internet address been entered correctly?
Check the Internet address again. If you still can't connect to
CentreWare Internet Services, try connecting by entering the IP
address.
Are you using a proxy server?
The machine cannot connect to some proxy servers. Do not use
a proxy server. Set your web browser [Not using proxy server], or
set the address you are using to [Not using proxy server].
The message "Please wait" is Wait for a while.
not going away. If the condition persists, press the [Refresh] button.
If the condition still persists, check whether the machine is
operating normally.

185
 Problem Solving

Symptom Remedy
Nothing happens after Are you using a supported web browser?
pressing [Refresh].
Reference
The frame on the right is not z
See "Using CentreWare Internet Services" (P.27) to check whether your web
updated after selecting a menu browser is a supported type.
item from the frame on the
left.
The screen display is Change your web browser's window size.
fragmented.
The display is not updated. Press [Refresh].
Nothing happens after Are the entered values correct?
pressing [Apply]. If you entered an out-of-range value, it is automatically
changed to a value within range.
Are you now using, or did you just use the machine's control
panel?
When the Auto Reset feature is set, settings made by
CentreWare Internet Services are not applied until the preset
amount of time has elapsed. Wait for a while.
Is the machine in the Power Saver mode?
Cancel the Power Saver mode, and then try again.
When you click [Apply], a Is the password correct?
message such as "The server The password you re-entered for confirmation does not match.
has returned ineffective or Enter the password correctly.
unrecognizable response" or
Restart the machine.
"No data" is displayed on the
browser.

Internet/Intranet Connection Problems

Problem Solving

The table below lists possible causes and solutions for problems that may occur when
connecting to the Internet or an intranet.

Unable to Connect to the Internet or an Intranet

11 Possible Cause Remedy

The IP address has not been Check the IP address setting. If the IP address has not been set
set correctly. correctly, specify a fixed IP address or use DHCP or Autonet to
resolve the IP address.
The IP gateway address has Enter the IP gateway address correctly when connecting to a
not been set correctly. proxy server or web server via an IP gateway.
The subnet mask has not been Set the subnet mask correctly, to match the environment in use.
set correctly.
The DNS server address has not Check the DNS server address.
been set correctly.
The DNS server selected Select a DNS server that can resolve the address.
cannot resolve the address. z When connecting via the proxy server
Set the IP address of a DNS server that can resolve the
address of the proxy server.
z
When not connecting via the proxy server
Set the IP address of a DNS server that can resolve the
destination address.

186
 Network Related Problems

Possible Cause Remedy

The setting of the address that Confirm whether only addresses that do not use a proxy server
does not use a proxy server is are set. Even if addresses not through a proxy server are
incorrect. specified using the FQDN, if a server is directly accessed using its
IP address, the registered server is not excluded. Set the address
not to use a proxy server.
Likewise, even if you directly specify an address that does not
use a proxy server, if a server is accessed with the FQDN, the
registered server is not excluded. Set an IP address with the
FQDN not to use a proxy server.
The connected server or proxy Check whether the server or proxy server to connect to is
server is down. working normally.
A network cable is Check the network cable connections. The use of a spanning
disconnected or broken. tree environment is recommended to create a network
environment resistant to disconnections.
Unable to communicate due to Wait a while, and then access the server again.
the load on the server
application.
An error has occurred but is not Errors that occur while executing background processes are not
displayed on the control panel. displayed on the control panel. Print the Job History Report to
check the execution results.
Unable to connect due to an Types of access restrictions are listed below. Check the set
access restriction set in the access restriction.
proxy server, firewall or web z
Address (port) restriction
server. z SSL restriction

z User access (or access authority level) restriction

z Content block

z Scheme restriction (such as restriction on use of HTTP)

z
Forwarded data size restriction
z Method restriction (such as restriction on use of POST)

Problem Solving
z HTTP header restriction (such as access permitted only on

certain browsers)
z Time restriction (such as use permitted only during certain

time slots)

Unable to Connect to the Desired Web Server

11
Symptom Remedy
The machine is not set to use a If the machine is not set to use a proxy server in an environment
proxy server. that uses one, you cannot connect to the desired web server. Set
the machine to use a proxy server.
The machine is set to use a Do not set the machine to use a proxy server in an environment
proxy server even though the not requiring the use of the proxy server (such as an intranet).
environment does not use a
proxy server.
The proxy server address has If the machine is set to use a proxy server, you will not be able to
not been set correctly. connect to the desired web server if the proxy server address is
not set correctly. Set the proxy server address correctly.
Unable to connect because the Set a user name and password in the machine that the proxy
user name or password is server will permit connection for.
incorrect when the proxy server
requires authentication.

187
 Problem Solving

IPv4 or IPv6 Connection Problems

The table below lists possible solutions to problems that may occur when connecting to an
IPv4 or IPv6 address.

Unable to Connect to an IPv4 Address

Symptom Remedy
When entering an IPv4 Do not add 0 to the head of address values.
address, the machine does not
work properly when 0 is added
to the head of values in the
address, such as 192.0.2.014.

Unable to Connect to an IPv6 Address

Symptom Remedy
Unable to access the machine Append a scope ID to the link-local address.
by specifying a link-local When using Internet Explorer on Windows OS to access the
address. machine by specifying fe80::203:baff:fe48:9010, append the
Windows Ethernet adapter local area connection number (such
as 8) as the scope ID (for example, enter
fe80::203:baff:fe48:9010%8).
Unable to communicate with a Set fixed addresses in Windows operating systems supporting
Windows operating system IPv6.
supporting IPv6.
Searches for devices outside When going outside the router in an SMB search, enter the
the router do not work recipient address directly.
Problem Solving

properly. Multicasting is only supported within a local link (FF02::1).

Unable to Print in an IPv6 Environment

Symptom Remedy

11 Unable to use a shared

Windows printer from a
Register the machine's computer name in the "hosts" file in the
Windows operating system supporting IPv6.
Windows operating system Example:
supporting IPv6 in an IPv6 Register the name in the file
network environment without a C:\Windows\system32\driver\etc\hosts.
DNS server.

Other IPv6 Problems

Symptom Remedy
IPv6 addresses are not entered Use IPv4.
correctly in output Job Logs.

188
 Error Code

Error Code
This section describes error codes.
An error code (X-X) or (XXX-XXX) blinks if printing terminated abnormally because of an
error, or a malfunction occurred in the machine.
z Display Example of Error Code

Refer to the error codes in the following table to resolve problems.

Important
z If an error code is displayed, any print data remaining in the machine and information stored in the
machine's memory is not secured.
If an error code is displayed that is not listed in the following table, or if you cannot resolve
an error despite following the instructions described in the table, contact our Customer
Support Center. The contact number is printed on the label or card attached to the
machine.
Note

Problem Solving
z
If a two-digit error code (X-X) appears, you can view the grouped six-digit error code (XXX-XXX) while holding
down the <ID Card Copy> button.

11

189
 Problem Solving

„ Error code (X-X)

Error Code Cause Remedy

Documents jammed in the Remove the jammed document.
document feeder.
Reference
z Refer to "Document Jams" (P.208).
The size of documents that Place the document on the document glass.
are loaded in the document If a document is jammed, remove the
feeder is not supported. jammed paper.

Reference
z Refer to "Document Jams" (P.208).
The document size cannot be Check the followings:
detected. - Only documents are placed on the
document feeder.
- The document guides are aligned to the
document.
- All documents are the same size.
The mixed size documents cannot be loaded
at the same time. If containing different
sizes, use the document glass.
To continue the processing job, reload the
documents that have not been copied or
scanned yet, and then press the <Start>
button.

Reference
z
Refer to "Placing Document" (P.84).
The document feeder cover is Close the cover.
Problem Solving

open.
Reference
z
Refer to "Machine Components" (P.42).
The document for the ID Card Reset the document on the document glass,
Copy feature cannot be and then press the <Start> button.
detected. To cancel a job, press the <Stop> button.

Reference
11 z
Refer to "ID Card Copy" (P.98).
Either there is no tray to auto- First, select the desired tray from the trays
select or no appropriate size with lit indicators by pressing the <Paper
of paper loaded in the Supply> button and pull out the selected tray.
selected tray. Next, load paper that is the same size and
orientation displayed in the paper size
display area of the status machine diagram,
and then press the <Start> button.
To cancel a job, press the <Stop> button.

Reference
z Refer to "Loading Paper" (P.67).
Out of paper in Tray 1. Reload paper in Tray 1. If the tray is empty,
load paper.

Reference
z
Refer to "Loading Paper in Trays 1 and 2 (Optional)"
(P.72).

190
 Error Code

Error Code Cause Remedy

Out of paper in Tray 2. Reload paper in Tray 2. If the tray is empty,
load paper.

Reference
z
Refer to "Loading Paper in Trays 1 and 2 (Optional)"
(P.72).
Out of paper in the Bypass Reload paper in the Bypass tray. If the tray is
tray. empty, load paper.

Reference
z Refer to "Loading Paper in Bypass Tray" (P.74).
The size and orientation of Confirm that the size and orientation of
paper loaded in Tray 1 do not paper loaded in Tray 1 match the settings
match the settings of the displayed in the paper size display area, and
machine. reload paper adjusting with the paper guides.

Reference
z Refer to "Loading Paper in Trays 1 and 2 (Optional)"
(P.72).
When changing the setting of paper size and
orientation, cancel the job first by pressing
the <Stop> button.

Reference
z Refer to "Changing the Paper Size for Trays 1 and 2"
(P.76).
The size and orientation of Confirm that the size and orientation of
paper loaded in Tray 2 do not paper loaded in Tray 2 match the settings
match the settings specified displayed in the paper size display area, and
in the machine. reload paper adjusting with the paper guides.

Problem Solving
Reference
z
Refer to "Loading Paper in Trays 1 and 2 (Optional)"
(P.72).
When changing the setting of paper size and
orientation, cancel the job first by pressing
the <Stop> button.

Reference
z Refer to "Changing the Paper Size for Trays 1 and 2"
11
(P.76).
The size and orientation of Confirm that the size and orientation of
paper loaded in the Bypass paper loaded in the Bypass tray match the
tray do not match the settings displayed in the paper size display
settings of the machine. area, and reload paper adjusting with the
paper guides.

Reference
z Refer to "Loading Paper in Bypass Tray" (P.74).
When changing the setting of paper size and
orientation, cancel the job first by pressing
the <Stop> button.

Reference
z Refer to "Changing the Paper Size for Trays 1 and 2"
(P.76).

191
 Problem Solving

Error Code Cause Remedy

When the Pages per Side Press the <Stop> button.
feature or the Reduce/Enlarge Change the zoom ratio to fit entirely in the
feature is activated, the zoom paper, place all documents, and then press
ratio required for page layout the <Start> button.
is beyond the range of 25 -
400%.
Papers jammed in the Open the machine's left cover, and remove
machine's left cover. the jammed paper.

Reference
z
Refer to "E-1: Paper Jam in Left Cover [A]" (P.202).
Papers jammed in the Open the machine's one tray module cover,
machine's one tray module and remove the jammed paper.
cover.
Reference
z
Refer to "E-2: Paper Jam in One Tray Module Cover [B]"
(P.204).
Papers jammed in Tray 1 or Remove the jammed paper.
the machine's left cover.
Reference
z
Refer to "Paper Jams" (P.201).
Papers jammed in Tray 2 or Remove the jammed paper.
the machine's one tray
module cover. Reference
z
Refer to "Paper Jams" (P.201).
Papers jammed in the Bypass Remove the jammed paper.
trayor the machine's left
cover. Reference
z Refer to "Paper Jams" (P.201).
Problem Solving

The machine's left cover is Close the cover.

open.
Reference
z Refer to "Machine Components" (P.42).
The machine's front cover is Close the cover.
open.
Reference
11 The machine's one tray
z
Refer to "Machine Components" (P.42).
Close the cover.
module cover is open.
Reference
z Refer to "Machine Components" (P.42).
The image will be cut off with Place the document in landscape orientation,
the current setting. and then press the <Start> button.

Important
z When using the document feeder, reload all
documents in the document feeder without
opening the document cover.
Cooling inside the machine. Automatically started. Do not open any cover
of the machine.
Out of toner. Replace the toner cartridge.

Reference
z Refer to "Replacing the Toner Cartridge" (P.149).

192
 Error Code

Error Code Cause Remedy

The drum cartridge needs to Turn the power off, wait for 10 seconds after
be replaced. the display is turned off, and then turn the
power on again.
If the display cannot be turned off, replace
the drum cartridge.

Reference
z
Refer to "Replacing the Drum Cartridge" (P.153).
The machine cannot detect Remove the seal on the drum cartridge.
the drum cartridge.
Reference
z Refer to "Replacing the Drum Cartridge" (P.153).
The drum cartridge is Replace the drum cartridge.
defective.
Reference
z Refer to "Replacing the Drum Cartridge" (P.153).
The warranty period of the It may affect the image quality. Replacing
image quality on the drum the drum cartridge is recommended.
cartridge is expired.
Reference
z Refer to "Replacing the Drum Cartridge" (P.153).
The warranty period of It may damage the machine. Replace the
performance on the drum drum cartridge.
cartridge is expired.
Reference
z Refer to "Replacing the Drum Cartridge" (P.153).
The drum cartridge is Replace the drum cartridge immediately.
defective. Otherwise, the machine will be damaged.

Reference

Problem Solving
z Refer to "Replacing the Drum Cartridge" (P.153).
Reached the maximum copy Press the <Stop> button, and contact your
limit while the limit is set. system administrator.
Also, the user who reached
the copy job limit has logged
in.
A job is canceled due to out of Change the setting, and then try again.
memory in reading.
11
A job is canceled. Change the setting, and then try again.

Error Code Cause and Remedy

003-500 [Cause] When using the Pages per Side function, the printout doesn't fit in
the paper with the specified reduction/enlargement factor.
[Remedy] Press the control panel's <Stop> button, and change the setting.
003-754 [Cause] An IPS error occurred.
[Remedy] Press the control panel's <Stop> button, and cancel the job.
003-795 [Cause] When enlarging/reducing a scanned document to the paper size
specified, the reduction/enlargement ratio exceeds the allowed
range.
[Remedy] Press the control panel's <Stop> button, and change the setting.

193
 Problem Solving

Error Code Cause and Remedy

003-942 [Cause] A document with a non-standard size is set in the document
feeder.
[Remedy] Press the control panel's <Stop> button, and check the document.
003-957 [Cause] The document for the ID Card Copy feature cannot be detected.
[Remedy] Reset the document on the document glass, and then press the
<Start> button.
To cancel a job, press the <Stop> button.

Reference
z Refer to "ID Card Copy" (P.98).
003-963 [Cause] When [Auto] is set for [Paper Supply] for a copy job, the size of the
scan document is larger than the paper size that can be copied.
[Remedy] Press the control panel's <Stop> button, and change the setting.
003-972 [Cause] Exceeded the maximum pages that can be scanned during a copy/
scan job.
[Remedy] Press the control panel's <Stop> button, and cancel the job.
003-973 [Cause] The image size is too large when enlarging/reducing a scanned
document that does not match the orientation of paper.
[Remedy] Take one of the following measures.
z
Reduce the magnification with [Reduce/Enlarge].
z Change the orientation of paper or document.

004-345 [Cause] An error occurred.

[Remedy] Switch off the machine power, make sure that the display is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
Problem Solving

005-122 [Cause] A document jam occurred in the document feeder.

005-123
[Remedy] Remove the jammed document.
005-125
005-131 Reference
005-132 z
Refer to "Document Jams" (P.208).
005-134
005-135
11 005-136
005-139
005-145
005-147
005-196
005-197
005-198
005-199
005-210 [Cause] An error occurred in the document feeder.
005-275
[Remedy] Switch off the machine power, make sure that the display is blank,
005-280 and then switch on the machine power. If the same message is
005-288 displayed again, contact our Customer Support Center.
005-305 [Cause] The document feeder cover is open.
[Remedy] Close the document feeder cover.
005-500 [Cause] An error occurred in the document feeder.
[Remedy] Switch off the machine power, make sure that the display is blank,
and then switch on the machine power.

194
 Error Code

Error Code Cause and Remedy

005-907 [Cause] A document jam occurred in the document feeder.
005-908
[Remedy] Remove the jammed document.
005-913
Reference
z Refer to "Document Jams" (P.208).
005-940 [Cause] An error occurred in the document feeder.
[Remedy] Press the control panel's <Stop> button, and set the document on
the document feeder again.
005-948 [Cause] A document size mismatch error occurred in the document feeder.
[Remedy] Press the control panel's <Stop> button, and cancel the job.
007-271 [Cause] Tray 2 malfunction.
[Remedy] Switch off the machine power, make sure that the display is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center. You can
use a tray other than Tray 2.
010-311 [Cause] An error occurred.
010-312
[Remedy] Switch off the machine power, make sure that the display is blank,
010-320 and then switch on the machine power. If the same message is
010-327 displayed again, contact our Customer Support Center.
010-379
010-392
010-602 [Cause] Temperature sensor of the machine detected abnormality.
[Remedy] The machine will automatically recover when the machine cools
down. Wait for a while, and try again.
016-372 [Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the display is blank,

Problem Solving
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
016-500 [Cause] An error occurred.
016-501
[Remedy] Switch off the machine power, make sure that the display is blank,
016-502 and then switch on the machine power.
A communication error occurred while scanning.
016-570 [Cause]
[Remedy] Press the control panel's <Stop> button, and cancel the job.
11
016-571 [Cause] A communication error occurred during print processing.
[Remedy] The machine will automatically recover. Wait a moment, and try
again.
016-742 [Cause] An error occurred.
016-744
[Remedy] Switch off the machine power, make sure that the display is blank,
and then switch on the machine power.
016-749 [Cause] An error occurred.
[Remedy] Press the control panel's <Stop> button, and cancel the job.
016-759 [Cause] A setting has been entered for the maximum number of permitted
copies, and has been reached. Alternatively, a user who has
reached their maximum number of copies logged in.
[Remedy] Press the control panel's <Stop> button, and cancel the job.
016-776 [Cause] A job is canceled.
[Remedy] Press the control panel's <Stop> button, and cancel the job.

195
 Problem Solving

Error Code Cause and Remedy

016-799 [Cause] An invalid print parameter is included in the print data of the
application, or the print data and the Print Setup settings may not
match.
[Remedy] Press the control panel's <Stop> button, and cancel the job.
016-981 [Cause] The EPC memory is full.
[Remedy] Press the control panel's <Stop> button, and cancel the job.
024-365 [Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the display is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
024-910 [Cause] The paper size set for Tray 1 and the paper size specified for the
job are not the same.
[Remedy] Press the control panel's <Stop> button to cancel the job or
change the paper to the specified paper size.
024-911 [Cause] The paper size set for Tray 2 and the paper size specified for the
job are not the same.
[Remedy] Press the control panel's <Stop> button to cancel the job or
change the paper to the specified paper size.
024-915 [Cause] The paper size set for the Bypass tray and the paper size specified
for the job are not the same.
[Remedy] Press the control panel's <Stop> button to cancel the job or
change the paper to the specified paper size.
024-950 [Cause] There is no paper in Tray 1 and another tray cannot be selected.
[Remedy] Load more paper, or press the control panel's <Stop> button to
cancel the job.
Problem Solving

024-951 [Cause] There is no paper in Tray 2 and another tray cannot be selected.
[Remedy] Load more paper, or press the control panel's <Stop> button to
cancel the job.
024-954 [Cause] There is no paper in the Bypass tray and another tray cannot be
selected.

11 [Remedy] Load more paper, or press the control panel's <Stop> button to
cancel the job.
024-958 [Cause] When the Bypass tray is selected for a print job, the specified paper
does not match the type or size of the paper actually loaded.
[Remedy] Press the control panel's <Stop> button to cancel the job or
change the paper to the specified paper size.
024-959 [Cause] Tray 1 has not been inserted or the paper guides are in an
unsupported position.
[Remedy] Press the control panel's <Stop> button and insert Tray 1, or check
the position of the paper guides.
024-960 [Cause] Tray 2 has not been inserted or the paper guides are in an
unsupported position.
[Remedy] Press the control panel's <Stop> button and insert Tray 2, or check
the position of the paper guides.

196
 Error Code

Error Code Cause and Remedy

024-965 [Cause] The paper specified for the job is not loaded into any of the trays.
[Remedy] Load the specified paper and press the control panel's <Start>
button, or press the control panel's <Stop> button to cancel the
job.
024-966 [Cause] Attempted to select a tray automatically although all trays except
the Tray 5 (bypass) are not selectable for auto selection.
[Remedy] Press the control panel's <Stop> button, and try again.
026-737 [Cause] A network error occurred.
[Remedy] Consult your network administrator whether the network or the
server has any problem.
042-325 [Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the display is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
042-400 [Cause] The odor filter life is over.
[Remedy] Contact our Customer Support Center.
042-608 [Cause] The VOC filter life is over.
[Remedy] Contact our Customer Support Center.
042-614 [Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the display is blank,
and then switch on the machine power.
045-310 [Cause] An error occurred.
[Remedy] Remove the jammed paper.

Problem Solving
Reference
z Refer to "Paper Jams" (P.201).
045-313 [Cause] An error occurred.
061-321
[Remedy] Switch off the machine power, make sure that the display is blank,
061-325 and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
062-277 [Cause] An error occurred in the document feeder. 11
[Remedy] Switch off the machine power, make sure that the display is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
062-311 [Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the display is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
062-360 [Cause] An error occurred.
062-371
[Remedy] Switch off the machine power, make sure that the display is blank,
062-380 and then switch on the machine power. If the same message is
062-386 displayed again, contact our Customer Support Center.
062-393
062-396

197
 Problem Solving

Error Code Cause and Remedy

071-105 [Cause] An error occurred in the left cover [A] or Tray 1.
[Remedy] Remove the jammed paper.

Reference
z Refer to "Paper Jams" (P.201).
072-102 [Cause] An error occurred in the one tray module cover [B] or Tray 2.
[Remedy] Remove the jammed paper.

Reference
z Refer to "Paper Jams" (P.201).
072-105 [Cause] A paper jam occurred in the one tray module cover [B].
[Remedy] Remove the jammed paper.

Reference
z Refer to "Paper Jams" (P.201).
072-210 [Cause] An error occurred in Tray 2 (One Tray Module).
072-215
[Remedy] Switch off the machine power, make sure that the display is blank,
072-461 and then switch on the machine power. If the same message is
072-470 displayed again, contact our Customer Support Center.
075-135 [Cause] A paper jam occurred in the left cover [A] or the Bypass tray.
[Remedy] Remove the jammed paper.

Reference
z Refer to "Paper Jams" (P.201).
077-101 [Cause] A paper jam occurred in the left cover [A].
077-103
[Remedy] Remove the jammed paper.
077-104
Problem Solving

077-106 Reference
z
Refer to "Paper Jams" (P.201).
077-129 [Cause] A paper jam occurred in the left cover [A].
[Remedy] Remove the jammed paper.

Reference
z
Refer to "Paper Jams" (P.201).
11 077-212 [Cause] An error occurred in the One Tray Module.
[Remedy] Switch off the machine power, make sure that the display is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
077-300 [Cause] The front cover is open.
[Remedy] Close the front cover.
077-301 [Cause] The left cover [A] is open.
[Remedy] Close the left cover [A].
077-309 [Cause] The one tray module cover [B] is open.
[Remedy] Close the one tray module cover [B].
077-900 [Cause] A paper jam occurred in the left cover [A].
077-901
[Remedy] Remove the jammed paper.

Reference
z
Refer to "Paper Jams" (P.201).

198
 Error Code

Error Code Cause and Remedy

077-904 [Cause] A paper jam occurred in the one tray module cover [B].
[Remedy] Remove the jammed paper.

Reference
z Refer to "Paper Jams" (P.201).
091-402 [Cause] The drum cartridge needs to be replaced soon.
[Remedy] Replace the drum cartridge.

Reference
z Refer to "Replacing the Drum Cartridge" (P.153).
091-406 [Cause] The drum cartridge life is over.
[Remedy] Replace the drum cartridge. Contact your local Fuji Xerox
representative or sales representative.

Reference
z Refer to "Replacing the Drum Cartridge" (P.153).
091-424 [Cause] The drum cartridge life is over.
[Remedy] Replace the drum cartridge immediately. Contact your local Fuji
Xerox representative or sales representative.

Reference
z Refer to "Replacing the Drum Cartridge" (P.153).
091-430 [Cause] The drum cartridge life is over.
[Remedy] Replace the drum cartridge.
Switch off the machine power, make sure that the display is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.

Problem Solving
Reference
z Refer to "Replacing the Drum Cartridge" (P.153).
092-660 [Cause] A drum cartridge error occurred.
[Remedy] Switch off the machine power, make sure that the display is blank,
and then switch on the machine power.
092-661 [Cause] Temperature SNR (in CRU) value is out of range.
[Remedy] Exchange the Sensor unit, and switch off the machine power, make
11
sure that the display is blank, and then switch on the machine
power.
092-668 [Cause] ATC SNR (in drum cartridge) value is out of range.
[Remedy] Switch off the machine power, make sure that the display is blank,
and then switch on the machine power.
092-910 [Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the display is blank,
and then switch on the machine power.
093-312 [Cause] An error occurred with the toner cartridge.
[Remedy] Switch off the machine power, make sure that the display is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.

199
 Problem Solving

Error Code Cause and Remedy

093-912 [Cause] There is no more toner in the toner cartridge.
[Remedy] Replace the toner cartridge.

Reference
z Refer to "Replacing the Toner Cartridge" (P.149).
093-956 [Cause] The machine cannot detect the drum cartridge.
[Remedy] Remove the seal on the drum cartridge.
093-959 [Cause] An error occurred with the drum cartridge.
[Remedy] Replace the drum cartridge. Contact your local Fuji Xerox
representative or sales representative.

Reference
z
Refer to "Replacing the Drum Cartridge" (P.153).
116-321 [Cause] An error occurred.
116-323
[Remedy] Switch off the machine power, make sure that the display is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
116-324 [Cause] An error occurred.
[Remedy] The machine will automatically recover. Wait for a while, and try
again.
116-334 [Cause] An error occurred.
116-343
[Remedy] Switch off the machine power, make sure that the display is blank,
116-377 and then switch on the machine power. If the same message is
116-390 displayed again, contact our Customer Support Center.
116-747 [Cause] Unable to complete scanning due to the scanning area being too
small.
Problem Solving

[Remedy] Decrease the value of the Edge Erase or reduce the zoom ratio.
117-326 [Cause] An error occurred.
117-332
[Remedy] Switch off the machine power, make sure that the display is blank,
123-314 and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.

11 124-311 [Cause] An error occurred in starting up.

[Remedy] Contact our Customer Support Center.

200
 Paper Jams

Paper Jams
This section describes procedures to clear paper jams.
When paper jams in the machine, the machine stops, and a tray indicator and the Paper/
Document Jam icon on the status machine diagram (mimic) light up. An error code also
appears in the display, which indicates which procedures to take to remove the jammed
paper.
Carefully remove the jammed paper without tearing it. Do not leave any pieces of paper in
the machine.
Note
z If a paper jam error code remains in the display after you have removed the jammed paper, it is possible that
paper is jammed in another location in the machine or that pieces of paper are still left in the machine. Check
the status machine diagram (mimic) and the error code, and remove the jammed paper completely.
z After removing the jammed paper, a copy job resumes automatically.
z
A print job resumes automatically from the page being printed just before the paper jam occurred.
z
While running a copy job using the document feeder without collating the copied output (meaning that the
document feeder feeds and scans the documents one sheet at a time), if a paper jam occurs on the machine,
the machine resumes to make a copy of the already scanned document automatically after removing the
jammed paper. However, as for the remaining document, you must press the <Start> button again to allow
the document feeder to feed and scan the rest of the loaded documents.

WARNING
If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox
representative. Do not pull out a tray, otherwise it may cause injuries.

Problem Solving
CAUTION
Do not attempt to remove a paper deeply jammed inside the product, particularly
a paper wrapped around the fusing unit or the heat roller. Otherwise, it may cause
injuries or burns. Switch off the product immediately and contact your local Fuji
Xerox representative.

Important
z Pulling out a tray after a paper jam without checking where the jam is located may cause the paper to tear
11
and leave shreds inside the machine. To prevent equipment failure, check the location of paper jams before
attempting to clear them.
z The paper jam display will not go out if paper shreds remain in the machine.
z
When clearing paper jams, leave the machine's power ON. Switching the power OFF erases information
stored in the machine's memory.
z Do not touch parts inside the machine. Printing errors may result.

201
 Problem Solving

E-1: Paper Jam in Left Cover [A]

Follow the steps below to clear paper jams inside the machine's left cover.
Important
z When removing paper, there may be an image on the machine's Transfer Belt (the black film belt) inside the
left cover. Do not touch the Transfer Belt. Image quality may be affected, or the Transfer Belt may be
damaged and need replacement.
z
"E-1" appears if you start copying or printing with the paper tray slightly open. Make sure that the paper tray
is completely closed when loading paper or clearing a paper jam.

1 Open the Bypass tray (1), and then while lifting up the release lever (2) gently open the left
cover (3).

„If the paper is jammed around the fusing unit

1) Pull down the latch.

Problem Solving

11
2) Remove the jammed paper.

Note
z
Do not leave any torn pieces of paper inside the machine.

3) Return the latch back to their position.

202
 Paper Jams

„If the paper is jammed within the left cover

1) If the paper is jammed in the location as shown in the figure, remove the jammed paper
pulling upwards.

2) If the paper is jammed in the location as shown in the figure, remove the jammed paper
pulling upwards.

2 Push on the center of the left cover, close it slowly, and raise the Bypass tray.

Problem Solving
11

203
 Problem Solving

E-2: Paper Jam in One Tray Module Cover [B]

Follow the steps below to clear paper jams inside the machine's one tray module cover.

1 Pull the release lever, and slowly open the one tray module cover.

2 Remove the jammed paper.

Note
Problem Solving

z The paper may be jammed in the upper part where it is difficult to see. Check thoroughly for jammed paper.
z If the paper tears, check to make sure there are no remaining shreds in the machine.

3 Close the one tray module cover gently.

11

204
 Paper Jams

E-3: Paper Jams in Tray 1

Follow the steps below to clear paper jams in Tray 1.
Important
z "E-3" appears if you start copying or printing with the paper tray slightly open. Make sure that the paper tray
is completely closed when loading paper or clearing a paper jam.

1 Remove the jammed paper by referring to "E-1: Paper Jam in Left Cover [A]" (P.202).

2 If the jammed paper cannot be removed, pull out the tray.

Important
z
Pulling out a tray after a paper jam without checking where the jam is located may cause the paper to tear
and leave shreds inside the machine. To prevent equipment failure, check the location of paper jams on the
display before attempting to clear them.

3 Remove the jammed paper.

Problem Solving
11
Note
z If the paper tears, check to make sure there are no remaining shreds in the machine.

4 Push the tray in gently until it stops.

205
 Problem Solving

E-4: Paper Jams in Tray 2

Follow the steps below to clear paper jams in Tray 2.

1 Remove the jammed paper by referring to "E-2: Paper Jam in One Tray Module Cover [B]"
(P.204).

2 If the jammed paper cannot be removed, pull out the tray.

Important
z Pulling out a tray after a paper jam without checking where the jam is located may cause the paper to tear
and leave shreds inside the machine. To prevent equipment failure, check the location of paper jams on the
display before attempting to clear them.

3 Remove the jammed paper.

Problem Solving

11 Note
z If the paper tears, check to make sure there are no remaining shreds in the machine.

4 Push the tray in gently until it stops.

206
 Paper Jams

E-5: Paper Jams in Bypass Tray

Follow the steps below to clear a paper jam in the Bypass tray.

1 Inspect the inside (around the paper feed entrance) of the Bypass tray, and remove the
jammed paper.

Important
z
If multiple sheets of paper were loaded, remove all the paper while you clear the jam.

Note
z
If the paper tears, check to make sure there are no remaining shreds in the machine.

2 If multiple sheets of paper were loaded, align the corners of the removed paper.

3 Insert the paper with the side to print on facing down, aligning it so that its leading edge
lightly contacts the paper feed entrance.

Problem Solving
11
4 Remove the jammed paper by referring to "E-1: Paper Jam in Left Cover [A]" (P.202).

207
 Problem Solving

Document Jams
If a document jams in the document feeder, the machine stops, and an error code [A-1], [A-
2], [A-3] appears in the display. A document indicator and the Paper/Document Jam icon
on the status machine diagram (mimic) light up.
The following procedure describes how to remove the jammed documents in the document
feeder.
Follow the steps below to remove the jammed document.
Note
z When the machine cannot detect the document size correctly, the document may be ejected before being
scanned.

1 Pull up the front handle of the document feeder cover, and open the document feeder
cover completely.

Note
z The cover will remain fixed in position when fully opened. Open the cover slowly.
Problem Solving

2 If the document has not yet been fed into the feeder, remove it.

11

208
 Document Jams

3 If you cannot find the document, turn the knob to feed the document to the top, then
remove it.

Important
z
If the document has been fed into the feeder, do not pull it out directly. The document may tear.

4 If you cannot find the document, lift up the handle to open the inner cover.

5 Turn the knob to feed the document to the top, then remove it.

Problem Solving
11

Note
z If the document has been fed into the feeder, do not pull it out directly. The document may tear.

6 Close the document feeder's inner cover.

7 Close the document feeder cover until it clicks into place, and confirm that there is no space
between the near or far side of the cover and the document feeder.

8 If you cannot find the document, carefully lift up the document feeder. If you find the
document, remove it, and then close the document feeder.

209
 Problem Solving

9 If you cannot find the document in Step 8, lift up the document feeder tray and remove the
document.

10 Carefully move the document feeder tray back into position.

11 Make sure that the document is not torn, wrinkled, or folded, and then reload the
documents to complete the job.

After removing the jammed document:

Problem Solving

Copy:
Place the unscanned document again including the jammed pages.
Scan (TWAIN/WIA(Windows Image Acquisition)):
Place the unscanned document again including the jammed pages.

11 Note
z
Torn, wrinkled or folded document pages can cause document jams, or damage. Always copy torn, wrinkled,
or folded documents by placing them directly on the document glass.

210
12
12 Appendix
 Appendix

Specifications
This section lists the main specifications of the machine. Note that the specifications and
the appearance of the product may change without prior notice.

Basic Functions/Copy Functions

„ Type
Desktop

„ Memory Capacity
256 MB

„ Scan Resolution
600 x 600 dpi

„ Print Resolution
600 x 600 dpi

„ Halftone/Printable Colors
256 shades of gray scales

„ Warm-up Time
18 seconds or less
Important
z At room temperature, 23°C

„ Original Size
The maximum size is 297 x 432 mm (A3, 11 x 17") for both sheets and books.
Appendix

„ Paper Size
Maximum: A3, 11 x 17"
Minimum: A5

12 Image loss width: 5.5 mm max. at top, right, and left; 6.0 mm max. at bottom

„ Paper Weight
Tray 1 (standard): 60 - 90 gsm
Tray 2 (optional): 60 - 216 gsm
Bypass tray: 60 - 216 gsm
Important
z Use paper recommended by Fuji Xerox. Copying may not be performed correctly depending on the
conditions.

„ First Copy Output Time

Document glass: 7.4 sec. or less (A4 )
Document feeder: 13 sec. or less (A4 )

212
 Specifications

„ Reduction/Enlargement
Size-for-Size 1:1 ± 0.8%
Preset %: 50%, 70%, 100%, 141%, 200%
Variable %: 25% - 400% (1% increments)

„ Continuous Copy Speed

z Paper Trays 1 and 2: Continuous 1 Sided copy/same magnification
A4 , B5 , 8.5 x 11" : 21 sheets/minute
A4, 8.5 x 11": 15 sheets/minute
B4: 12 sheets/minute
A3: 10 sheets/minute
z
Paper Trays 1 and 2: Continuous 2 Sided copy/same magnification
A4 , B5 , 8.5 x 11" : 13.1 pages/minute
A4, 8.5 x 11": 8.7 pages/minute
B4: 7.9 pages/minute
A3: 7.2 pages/minute
Important
z The speed may be reduced due to image quality adjustment.
z These are the speeds used for Bond, Plain, and Recycled paper. Print performance can be varied depending
on the type of paper used.
z
When using 80 gsm paper

„ Paper Tray Capacity

Standard: 350 sheets (Tray 1 (250 sheets) + Bypass tray
(100 sheets))
Optional: 500 sheets (One Tray Module)
Maximum: 850 sheets (Standard + Optional)

Appendix
Important
z When using 80 gsm paper

„ Continuous Copy
999 sheets 12
Important
z
The machine may pause temporarily to perform image stabilization.

„ Output Tray Capacity

250 sheets (A4)
Important
z When using 80 gsm paper

„ Power Source
AC 220 - 240 V ±10%, 6A, 50/60 Hz

213
 Appendix

„ Power Consumption
AC 220V: 1.3 kW or less
AC 240V: 1.4 kW or less
Low Power mode: 40.0 W or less
Sleep mode: 1.5 W or less

„ Dimensions
Width 595 x Depth 580 x Height 484 mm (with platen cover)
Width 595 x Depth 580 x Height 576 mm (with document feeder)

„ Weight
28 kg (with platen cover)
32 kg (with document feeder)
Important
z
Toner cartridge is not included.

„ Space Requirement
Width 947 x Depth 580 mm (with platen cover)
Width 973 x Depth 580 mm (with document feeder and duplex output unit)
Important
z When the Bypass tray is fully extended.

Print Functions
„ Type
Built-in

„ Paper Size
Same as the Basic Functions/Copy Functions
Appendix

„ Continuous Print Speed

Same as the Basic Functions/Copy Functions

12 Important
z
The speed may be reduced due to image quality adjustment. Print speed may also drop depending on the
document.

„ Print Resolution
Output resolution: 600 x 600 dpi
Data processing resolution: 600 x 600 dpi

„ PDL
Standard: FX HBPL (Host Based Print Language)

„ Protocol
Network connection: TCP/IP (lpd, Port9100)

214
 Specifications

„ Supported Operating System

Microsoft® Windows® 10
Microsoft® Windows® 10 x64
Microsoft® Windows® 8.1
Microsoft® Windows® 8.1 x64
Microsoft® Windows® 7
Microsoft® Windows® 7 x64
Microsoft® Windows Server® 2016 x64
Microsoft® Windows Server® 2012 R2 x64
Microsoft® Windows Server® 2012 x64
Microsoft® Windows Server® 2008 R2 x64
Microsoft® Windows Server® 2008
Microsoft® Windows Server® 2008 x64
Important
z For information about the latest supported OS, refer to the Fuji Xerox Web site.

„ Interface
USB 2.0, Ethernet 100BASE-TX/10BASE-T

Scan Functions
„ Type
Color scanner

„ Original Size
Same as the Basic Functions/Copy Functions.

Appendix
„ Scan Resolution
Monochrome: 600 x 600 dpi, 400 x 400 dpi,
300 x 300 dpi, 200 x 200 dpi, 150 x 150 dpi 12
Color: 400 x 400 dpi, 300 x 300 dpi, 200 x 200 dpi, 150 x 150 dpi

„ Scanning Speed
Monochrome: 23 sheets/minute (200 dpi)
Color: 23 sheets/minute (200 dpi)
Standard document is ISO IEC24734 (A4 , first sheet, scan driver (USB 2.0)).
Important
z
The scanning speed varies depending on documents.

„ Interface
USB 2.0, Ethernet 100BASE-TX/10-BASE-T

215
 Appendix

„ Scan Driver
z Interface
USB 2.0 (TWAIN,WIA1.0/WIA2.0)*, TCP/IP (TWAIN,WIA1.0/WIA2.0)*
* : WIA stands for Windows Image Acquisition.
z Operating System
Microsoft® Windows® 10
Microsoft® Windows® 10 x64
Microsoft® Windows® 8.1
Microsoft® Windows® 8.1 x64
Microsoft® Windows® 7
Microsoft® Windows® 7 x64
Microsoft® Windows Server® 2016 x64
Microsoft® Windows Server® 2012 R2 x64
Microsoft® Windows Server® 2012 x64
Microsoft® Windows Server® 2008 R2 x64
Microsoft® Windows Server® 2008
Microsoft® Windows Server® 2008 x64
Important
z
For information about the latest supported OS, refer to the Fuji Xerox Web site.
z
File Format
Depends on the application software used for scanning.

Duplex Automatic Document Feeder

Appendix

„ Type
Duplex automatic document feeder

„ Original Size/Paper Weight

12 z
Maximum:A3, 11 x 17"
z
Minimum:A5
z 38 - 128 gsm (2 Sided: 50 - 128 gsm)

„ Capacity
110 sheets
Important
z When using 80 gsm paper

„ Feeding Speed

23 sheets/min (A4 , 1 Sided)

„ Dimensions/Weight
Width 540 x Depth 498 x Height 95 mm, 5.8 kg

216
 Specifications

Duplex Output Unit

„ Paper Size
Maximum:A3, 11 x 17"
Minimum:A5

„ Paper Weight
60 - 110 gsm
Note
z Use the bypass tray when using 91 - 110 gsm paper.

One Tray Module (Optional)

„ Paper Size
Maximum: A3, 11 x 17"
Minimum: A5

„ Paper Weight
60 - 216 gsm

„ Capacity
500 sheets x 1 tray
Note
z When using 80 gsm paper.

„ Dimensions/Weight
Width 540 x Depth 540 x Height 111 mm, 11 kg

Appendix
12

217
 Appendix

Printable Area
The standard printable area is the area of the page within 5.5 mm from the top, left and
right edges, and 6.0 mm from the bottom edge of the paper. The actual printable area may
vary depending on the printer (plotter) and control language.

5.5 mm

Unprintable area

Printable area/
5.5 mm Guaranteed print 5.5 mm
area

Paper feed direction 6.0 mm

Appendix

12

218
 Optional Components

Optional Components
The following table shows the optional components available. To purchase these options,
contact our Customer Support Center.

Product Name Description

One Tray Module A tray that can load 500 sheets of paper (when using 80 gsm
paper).
Stand A special stand used to mount the machine on the floor. Contains
storage space for paper. This stand is available when the One Tray
Module is installed.
Tray Lock Locks the trays on the machine.
Localize Kit for TH A control panel with Thai, an error code label, and the Basic
Operation Guide in Thai.

Note
z The optional components are subject to change without notice.
z For the latest information, contact our Customer Support Center.

Appendix
12

219
 Appendix

Notes and Restrictions

This section describes the notes and restrictions to observe when using the machine.

Notes and Restrictions on the Use of the Machine

„ Notes on Switching Off the Power
After the power is switched off, the machine performs internal power off processes for a
while. After turning the power off, turning it on again before the screen display has
disappeared will not start the machine right away. Before turning the power on, check that
the operation screen display has disappeared.

„ Installing and Moving the Machine

z
Contact our Customer Support Center or a Customer Engineer before moving the
machine.
z Do not subject the machine to shocks while it is in operation.
z Take care not to get fingers caught when closing the document cover.
z
Do not place any objects near the ventilation openings of the machine's exhaust fan.

„ Character Codes
In data transmission from a computer, if characters that the machine does not support are
included in the file names, these characters may not be displayed correctly. Only ASCII
characters can be used.

„ Hard Disk
You cannot install a hard disk into this product.

„ Printing Results
z
Depending on the type of used media, rubber roller marks may be left behind along the
scanning direction or toner wax components adhere to the paper during 2 Sided printing
Appendix

or when the output destination is changed during continuous printing.

z
Droplets of water may adhere to the printing paper immediately after the power is
turned on to the machine.
12 z Depending on the type of used media, pinch roller marks and minute scratches may form
in the scanning direction.
z
During two-side printing with coated paper, indentations may appear on the back side of
the paper.
z Line unevenness may occur along the scanning direction in high-volume printing in low-
humidity environments.
z Colors may appear muted on the underside of high-density images in printing in low-
temperature, low-humidity environments.
z
Small white spots may appear within images on the back side of the paper in printing in
low-humidity environments.

„ Document Feeder
The machine does not detect a document placed in the document feeder during Sleep
mode.

220
 Notes and Restrictions

Notes and Restrictions on the Use of the Copy Feature

„ Copy Feature
The machine does not offer the Improves Fit function.

„ ID Card Copy
z While the ID Card Copy feature is enabled, you cannot select the automatic paper
selection.
z When the original document is larger than the standard printable size, the output image
is not printed in the center of a sheet and the edges of the scanned image may be lost.
z
When the multiple mode is selected, the scanned images which overflow the first page
are laid out and printed on the second page or later.
z The machine may not detect the document size correctly, when the original document is
under the following conditions:
- The original document is white and thin.
- The original document is placed at an excessive angle.
- The original document is placed out of the scanning area.

„ About Memory
If the machine’s memory capacity becomes insufficient when copying using the collated
feature, it outputs only the document data which is being scanned.

Notes and Restrictions on the Use of the Print Feature

Important
z You cannot operate the Scan and Print features simultaneously.
If you start a print job while a scan job is running, the scan job may fail.

„ Output of Long Feed Documents

The output of long feed documents is not supported.

Appendix
„ Print Jobs while the Control Panel is being Operated
The processing print job or output speed may be reduced in the following cases:
z
When the control panel is operated during print job execution

„ When the Print Results Differ from the Settings 12

As in the following cases, insufficient memory for the print page buffer may cause print
result in not printing as specified.
z A 2 sided print job is printed on one side.
z A job was terminated (If data cannot be written to the print page buffer, the job
including that page is terminated).

„ Job Counter Counts for 2 Sided Printing

When printing a 2 sided print job, depending on the application being used, blank sheets
can be inserted automatically to adjust pages. These blank sheets inserted by the
application also are counted by the meter.

221
 Appendix

„ Error Codes
The error "E-1" occurs besides a paper jam when the paper size setting is not correctly
specified. Refer to the Error Code "C-7" and check paper size setting.
Refer to "Error Code" (P.189).

Notes and Restrictions on the Use of the Scan Feature

This section describes notes and restrictions to observe when using the Scan feature.
Important
z
You cannot operate the Scan and Print features simultaneously.
If you start a print job while a scan job is running, the scan job may fail.

Reference
z For the notes and restrictions on the scan driver, see the "Readme" information on the Media (Software/Product Manual) that
came with the machine.

„ Restriction on Scanning Capacity

The maximum scanning capacity for one page is 297 x 432 mm. For standard sizes, A3 or
11 x 17 inches.

„ Scan Driver
Using the TWAIN-compatible application with Windows Image Acquisition (WIA) driver
may abort scanning.
In this case, scan with the TWAIN driver.

Notes and Restrictions when Connecting to Internet or Intranet

„ Internet/Intranet Connections
Depending on the web server, server application, proxy server, and firewall, you may not be
able to connect to the Internet or intranet.
To connect to the Internet or intranet using a third party server application, proxy, or
firewall, the following requirements must be met:
Appendix

z
RFC2617: HTTP Authentication: Basic and Digest Access Authentication must be
satisfied. (only Basic authentication is supported, the other authentications are not
supported)
12 z
Supporting the GET/CONNECT/POST methods
Reference
z
For information on the supported OS, refer to "Specifications" (P.212).

„ CentreWare Internet Services

z
Depending on the browser settings, text for language selection may not be displayed
correctly.
z The tabs may not be displayed correctly when there are several browsers to access to
CentreWare Internet Services at the same time or condition of the network. In this case,
refresh the display.

222
 Notes and Restrictions

Notes and Restrictions when Operating from Computers

„ Supported OS
The supported OS may vary depending on the functions. For more information, refer to
"Specifications" (P.212).
Important
z
For information about the latest supported OS, refer to the Fuji Xerox Web site.

Notes and Restrictions for Using TCP/IP (LPD/Port9100)

This section describes notes and restrictions to observe when using TCP/IP (LPD/Port9100).

„ Configuration on the Machine

z IP addresses are managed for the entire system. Configure the settings only after
consulting your network administrator.
z
The setting of subnet mask and gateway addresses may be required depending on the
network environment. Consult your network administrator and configure the required
settings.

„ Configuration on the Computer

z
IP addresses are managed for the entire system. Configure the settings only after
consulting your network administrator.
z When setting the network such as IP addresses with a host used under the Network
Information Service (NIS), consult your NIS administrator.

„ While Printing
When you change a computer's IP address or a computer name, queries and cancel
processes submitted from the machine are no longer executed correctly. Thus, turn the
machine off and on when there is no print data in the receiving buffer.
Note
z You can use the machine's control panel to cancel printing of the current print data in the machine's

Appendix
receiving buffer but not printing of pending print data.

Notes and Restrictions for IPv6 Connection

This section describes notes and restrictions to observe when using IPv6 connection.
12
Reference
z For information on the supported OS, refer to "Specifications" (P.212).
z IPv6-in-IPv4-tunneling in the machine itself is not supported.
Important
z If [IP Mode] is set to [IPv6], the IPv6-inIPv4-tunneling cannot be performed.
z Communication problems may occur when multiple routers exist on the same subnet.
z The network settings of the DNS server or a server used by the machine may cause
performance problems when using services in a dual stack environment.
z
Automatically set IPv6 addresses and IPv6 DNS server addresses may be unavailable
addresses.
"Unavailable IPv6 addresses" mean site-local addresses (fec0::) or addresses with the
IPv6 documentation prefix (2001:db8::/32).

223
 Appendix

z
IPv4 DNS information can sometimes be used directly after machine startup if the IP
operation mode is Dual Stack, DNS information has been set for both IPv4 and IPv6, and
the machine is communicating with a device specified using an FQDN.
z The address displayed as the machine's IP address may change.
For example, in Dual Stack mode, either the IPv4 address or IPv6 address may not be
displayed, or a different IPv6 address may be displayed.
z
In the following cases, the machine may not be able to identify whether addresses are
for the same device, so may not be able to execute status check (lpq) or cancel (lprm)
commands for user print jobs executed by LPD.
- When simultaneously operating IPv4 and IPv6 addresses with the same host
- When simultaneously operating multiple IPv6 addresses with the same host
z
IPv6 addresses may not be correctly recorded on job logs. Use an IPv4 network for
correct logging.
Appendix

12

224
 Index

Index
Numerics Cleaning the Document Cover and the Document Glass
.......................................................................................................161
2 Sided ...........................................................................................91 Cleaning the Document Presser and the Constant
2 Sided Print .............................................................................118 Velocity Transport Glass...................................................... 162
Cleaning the Exterior ............................................................160
A Cleaning the Machine ..........................................................160
Clock Settings...........................................................................125
Account Mode.............................................................................57 Collated .........................................................................................94
Account Mode Settings........................................................130 Comment......................................................................................30
Activating the Communication Port To Use...................25 Configuration..............................................................................35
[Add] button ................................................................................36 Connection...................................................................................35
[Add UDP IPv4 Address] button..........................................32 Connection Time-Out ......................................................34, 35
[Add UDP IPv6 Address] button..........................................33 Contact Person ...........................................................................30
Administrator's E-mail Address ...........................................30 Control Panel...............................................................................50
Administrator's Login ID........................................................37 Copy................................................................................................83
Administrator's Passcode.......................................................37 Copying multiple sets of documents.................................89
[Advanced] button....................................................................32 Copying Problems ..................................................................177
Advanced Copy Settings.........................................................91
Annotation ................................................................................118 D
[Apply] button..................... 30, 31, 32, 33, 34, 35, 37, 38
Area - blinking .............................................................................56 Darken +1 .....................................................................................96
Authentication Failure Generic Traps ...............................32 Darken +2 .....................................................................................96
Auto Rotation...........................................................................104 [Delete] button...................................................................33, 36
Automatic Tray Selection.......................................................72 Delete/Edit selection checkbox............................................36
Description ...................................................................................30
B Document Jams ......................................................................208
Drum Cartridge...........................................................................55
Background Suppression .....................................................104 Drum Status..............................................................................144
Booklet Layout.........................................................................118 Duplexing (two-sided printing) ............................................69
Index
C E

Canceling the Current Copy Job..........................................90 E-1: Paper Jam in Left Cover [A].......................................202
Canceling the Current Scan Job .......................................115 E-2: Paper Jam in One Tray Module Cover [B]............ 204
CentreWare Internet Services ...........................................222 E-3: Paper Jams in Tray 1 .................................................... 205
Change Settings......................................................................123 E-4: Paper Jams in Tray 2 .................................................... 206
[Change Settings] button.......................................................38 E-5: Paper Jams in Bypass Tray ........................................ 207
Changing Paper Size ................................................................76 Edge Erase.................................................................................104
Changing the Paper Size for Trays 1 and 2 ....................76 [Edit] button ........................................................................33, 36
Checking Consumables ........................................................144 [Edit SNMP v1/v2c Properties] button ..............................32
Checking the Job Counter...................................................143 Edit/Delete selection checkbox............................................36
Checking the status of consumables..............................149 End of Job Timeout ..................................................................34
Checking the Total Number of Impressions Copied 145 Entering Power Saver Mode..................................................48
Cleaning Document Feeder Rollers.................................163 Error.................................................................................................56

225
 Error Code.................................................................................. 189 L
Error code (X-X) .......................................................................190
Ethernet (Connectivity > Physical Connections)...........31 Lighten +1 ....................................................................................96
Exit System Administration Mode................................... 124 Lighten +2 ....................................................................................96
Exiting Low Power mode ........................................................49 Lighten/Darken...........................................................................96
Exiting Power Saver Mode .....................................................49 Loading Paper.....................................................................67, 72
Exiting Sleep mode ...................................................................49 Loading Paper in Bypass Tray ..............................................74
Loading Paper in Trays 1 and 2 (Optional).....................72
F Loading Scan Data Using the PC-Based Application113
Location.........................................................................................30
Feature Settings...................................................................... 136 Logging in the Machine in Multiple Account Mode ....60
Front, Left Side ...........................................................................42 Logging in the Machine in Single Account Mode.........57
Low Power Mode .......................................................................48
G LPD (Connectivity > Protocols).............................................33
LPD Port Status ..........................................................................33
General ..........................................................31, 32, 33, 34, 35
M
H
MAC Address ...............................................................................31
Handling consumables/periodic replacement parts 149 Machine Components .............................................................42
Host Name ...................................................................................31 Machine Model ..........................................................................30
HTTP (Connectivity > Protocols)..........................................34 Machine Name...........................................................................30
Machine Problems.................................................................. 167
I Machine Status ............................................................... 54, 141
Magnification Table.................................................................98
Icons ...............................................................................................55 Maintenance ............................................................................ 147
ID Card Copy...............................................................................98 Major Print Driver Functions .............................................. 118
Image Quality Problems...................................................... 171 Managing the Copy Paper with Accounting ............... 105
Installing Print & Scan Hub ...................................................40 Maximum Connections per Port..........................................34
Installing the Print Driver/Scan Driver ..............................39 Maximum Login Attempts.....................................................37
Interface Cables.........................................................................20 Meter 1 ....................................................................................... 143
Internet/Intranet Connection Problems ....................... 186
Index

Meter 2 ....................................................................................... 143

IP Filter Rule List ........................................................................36 Meter 3 ....................................................................................... 143
IP Filtering ............................................................................35, 36 Multiple Account Mode...........................................................57
IP Filtering (Security) ...............................................................35
IP Mode .........................................................................................31 N
IPv4 .................................................................................................31
IPv4 Filtering ...............................................................................35 Name..............................................................................................38
IPv4 or IPv6 Connection Problems.................................. 188 Network Related Problems ................................................. 185
IPv6 .................................................................................................31 Network Settings .................................................................... 132
IPv6 Filtering ...............................................................................36 Network TWAIN.........................................................................35
Network TWAIN Port Status.................................................35
K No Account Mode .....................................................................57
Normal...........................................................................................96
Keep Alive Timeout...................................................................35

226
 Index

O R

[OK] .............................................................................................. 144 Rated Speed ................................................................................31

On the computer.......................................................... 115, 120 Reduce/Enlarge ..........................................................................97
On the machine............................................................ 115, 120 [Reorder] .................................................................................... 144
Operating Systems and Web Browsers.............................27 [Replace Now].......................................................................... 144
Operations during Printing ................................................. 120 [Replace Soon]......................................................................... 144
Operations when using the Copy Feature.................... 105 Replacing Consumables....................................................... 148
Optional Components .......................................................... 219 Replacing the Drum Cartridge .......................................... 153
Original Size.............................................................................. 102 Replacing the Toner Cartridge.......................................... 149
Original Type...............................................................................95 Retype Administrator's Passcode .......................................37
Overview of Copy Operations...............................................84 Right Side, Rear ..........................................................................43

P S

Pages Per Sheet....................................................................... 118 Scan ............................................................................................. 107

Pages per Side ............................................................................93 Scan Driver ................................................................................ 222
Paper / Document Jam ...........................................................55 Scan Problems ......................................................................... 182
Paper Jams................................................................................ 201 Scanning Procedure............................................................... 108
Paper Supply............................................................................. 103 Selectable document sizes in the scan driver... 108, 110
Paper Tray Empty......................................................................55 Semi Standard Paper ...............................................................69
Paper Types .................................................................................68 Serial Number .............................................................................30
PDL Switching .............................................................................34 Setting Items on CentreWare Internet Services...........29
Photo ..............................................................................................95 Setting the Machine's IP Address (IPv4).........................23
Photo & Text ...............................................................................95 Setting the Machine's IP Address (IPv6).........................23
Physical Connection .........................................31, 33, 34, 35 Setting the Machine's IP Address with the Support Tool
Port..................................................................................................30 ..........................................................................................................24
Port Information........................................................................34 Setting the Network Environment......................................23
Port Number ........................................................................34, 35 Setting the Options Configuration.....................................63
Port Settings (Connectivity) ..................................................30 Setting the Paper Size .............................................................78
Port9100 (Connectivity > Protocols)..................................34 Setting the Paper Type ...........................................................80
Port9100 Port Status ...............................................................34 Single Account Mode...............................................................57 Index
Poster........................................................................................... 118 Sleep Mode ..................................................................................48
Power Saver Mode ....................................................................48 SNMP Configuration (Connectivity > Protocols) ..........32
Power Saver Settings (General Setup) ..............................30 SNMP Port Status......................................................................32
Power Source...............................................................................46 Standard Paper ..........................................................................69
Print & Scan Hub (Windows?)...............................................40 Starting CentreWare Internet Services ............................28
Printable Area .......................................................................... 218 Starting Print & Scan Hub......................................................40
Printer Problems...................................................................... 180 Stopping the Print Job.......................................................... 120
Printing ....................................................................................... 119 Storing and Handling Paper..................................................71
Printing Reports....................................................................... 142 Support ..........................................................................................38
Problem Solving ...................................................................... 165 [Support] Tab..............................................................................38
Problems Using CentreWare Internet Services .......... 185 Supported document sizes ...............................84, 108, 110
Product Overview.......................................................................41 Supported documents types (weights).................. 84, 109
[Properties] Tab..........................................................................30 Supported Environments and Settings.............................27
Protocol .........................................................................................31 Supported paper sizes: ............................................................68

227
 Supported Paper Type.............................................................69 Unable to Connect to an IPv6 Address ......................... 188
Switching the Power Off.........................................................47 Unable to Copy ....................................................................... 177
Switching the Power On..........................................................46 Unable to Load Scan Data to a Computer .................. 182
System Administrator Program List ................................ 125 Unable to Print ........................................................................ 180
System Administrator Settings ............................................37 Unable to Print in an IPv6 Environment ....................... 188
System Administrator Settings (Security) .......................37 Unusable Paper..........................................................................70
System Settings ...................................................................... 125 URL..................................................................................................38
Usable Paper ...............................................................................70
T Usage Counters (General Setup) ........................................30
Use as a Local Printer...............................................................18
TCP Port Number.......................................................................34 Use as a Network Printer........................................................18
TCP/IP (Connectivity > Protocols).......................................31 Using CentreWare Internet Services .................................27
Text .................................................................................................95 Using Print & Scan Hub...........................................................40
Time to Low Power Mode.......................................................30 Using the Ethernet Interface................................................21
Time to Sleep Mode .................................................................30 Using the Scan Feature........................................................ 112
Title .................................................................................................35 Using the USB Interface.........................................................20
Toner Cartridge ..........................................................................55
Toner Saver..................................................................................96 W
Toner Status ............................................................................. 144
Tools ............................................................................................121 Watermark ................................................................................ 118
Troubleshooting...................................................................... 166 Web Browser Settings..............................................................28
When using the Ethernet interface....................................63
U

Unable to Connect to an IPv4 Address ......................... 188

Index

228
DocuCentre S2110
User Guide
ME7949E2-1 (Edition 1)
May 2017
Fuji Xerox Co., Ltd. Copyright © 2017 by Fuji Xerox Co., Ltd.