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Sudharsan

This summary provides essential information about Sudharsan Mohan in 3 sentences: Sudharsan Mohan is an experienced scrum master and agile coach seeking a position with Infostretch, with over 5 years of experience driving agile transformations through test-driven development and coaching cross-functional teams at Amazon. He holds a Professional Scrum Master certification and bachelor's degree in business administration, and has a proven track record of improving team efficiency, predictability, and quality assurance scores.

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68 views2 pages

Sudharsan

This summary provides essential information about Sudharsan Mohan in 3 sentences: Sudharsan Mohan is an experienced scrum master and agile coach seeking a position with Infostretch, with over 5 years of experience driving agile transformations through test-driven development and coaching cross-functional teams at Amazon. He holds a Professional Scrum Master certification and bachelor's degree in business administration, and has a proven track record of improving team efficiency, predictability, and quality assurance scores.

Uploaded by

Sudharsan Mohan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Sudharsan Mohan

[email protected]
8675077723
Chennai, Tamil Nadu

Summary
As an innovative scrum master, my mission is to assist organizations in accelerating their digital initiatives from
strategy and design to development, testing, implementation, and data intelligence. Throughout my career, I have
demonstrated a high level of familiarity with agile software development principles and ceremonies. I am eager to join
Infostretch and continue my career of driving value throughtest-driven development.

Experience
Senior Analyst - Certified PSM
Amazon.com • Chennai, Tamil Nadu
06/2019 - Present
Acted as a certified Professional Scrum Master and Agile mentor for 6 teams by coaching cross-functional team
members (Dev, QA, BA, Architecture)
Provided a vision and strategy for Agile practices and enabled a culture of continuous improvement for the
organization
Identified, developed, and executed strategies and supporting tactics to influence 10+ teams and 200+ individuals
Communicated with 15+ managers, peers, and business partners on deliverables, timelines, and support needed
Worked with 3 digital PMO managers to provide guidance, coaching, and direction towards optimizing Agile
execution methodologies
Managed 15+ cross-functional IT and business teams to educate and execute on Agile methodology

Analyst
Amazon.com • Chennai, Tamil Nadu
07/2018 - 05/2019
Worked with 10+ delivery teams, release management, business partners, and other parts of the organization
Ensured 100% effective software delivery based upon defined Agile values & principles
Supervised the monitoring of Scrum processes and Scrum meetings for 10+ teams
Increased team efficiency and predictability by 35% in 2019
Partnered with 20+ Agile coaches and other Scrum masters to lead continuous improvement opportunities with
Agile transformation
Spearheaded the growth and development of new and existing Scrum masters and program managers
Organized dependencies between 7 teams and release trains
Helped identify 30+ organizational impediments to improve successful Agile transformation

Associate
Amazon.com • Chennai, Tamil Nadu
06/2016 - 06/2018
Lead new SOP development and upgrading of existing SOP, drive FMEA for new process launch and reach out to
WW stakeholders to Change Management team to get global alignment. Initiated and created centralized
repository related to any process changes which will be rolled out globally.
Managing CAPA for the quality issues and highlighting the pain points discussed in the weekly connects and build
action plans accordingly. Consolidated ideas derived from action plans contributed to an increase in QA score of
~4%
Perform RCA for top contributing CTQs which affect the team metrics and provide suggestions for PTG initiatives.
Partnered with multiple stakeholders to solve vendors, customers and FC related issues and was able to exceed the
target of eliminating ~19k tickets YoY.
Created and generated reports regarding Defect Elimination initiatives in Playbook, AHT, CSAT, NPS, SLA, TAT,
ART to leadership team.
Skills
Certified Scrum Master, Scrum Coaching, Project Management, Agile Methodology, User Stories, Jira, Time
Management, Visio, Root Cause Analysis, Certified Process Trainer

Certificates
Certified Professional Scrum Master (PSM)

Languages
English, German

Education
Bachelor of Business and Administration
Vysya College • Salem, Tamil Nadu
04/2016

Awards
Above and Beyond, Extra Mile, Customer Delight, First Among Equals

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