EDUC 110 Building and Enhancing Literacy Skills October 29, 2022

Group Topic: Social Literacy

Group Members:
1. Asmina Jadjuli
2. Richmond D. Gomez
3. Julietchoi Lachica
4. Norie Xiam Noon

1.) Social literacy-

Social literacy entails the development of social skills, knowledge and positive human values toward
desire and ability in human beings to act and react positively and responsibly in wide range of complex
settings.
Social skills
Social skills are aspects of social literacy. As such, these are an integral part of functioning in
society. It involves good manners, communicating effectively with others, being considerate of
other feelings and expressing personal needs. In fact, children gain social skills through playing.
While adults obtain it by interrelating with others, both verbally and non-verbally.These can be
attained through:1.) Gaining ideas, information, techniques and perspective from people with
different areas expertise2.) Providing their own perspective for the benefit of others3.)
Accomplishing tasks and working together toward shared goals4.) Providing mutual support for
difficult situations5.) Expanding network to learn about and pursue new opportunities 6.) Gaining
feedback and referrals from people who can personally at least to work, skills and qualities7.)
Making the school truly a healthy and conducive learning environment
Types of social skillsEffective Communication - It is the ability to communicate effectively
and share thoughts and ideas with students through group conversation.Conflict resolution – It
is the ability to get to the source of the problem and find a workable solution by weighing both
sides form those involved with the goal of mediating for reconciliation.Active listening – It is the
ability to pay close attention to a student in times of counselling, introspection and
consultation.Empathy – It is the ability to understand and identify the feelings of students in
times of difficulty and trouble.
Relationship management – It is ability to maintain relationships and build key connections
with school stakeholders for the student’s development.Respect – It can be done by knowing
when to initiate communication and respond during interactions or even in times of heated
arguments and confrontations.Problem-solving skills - These involve seeking help, making
effective decisions and accepting consequences to derive better solutions to the
problem.Interpersonal skills – These include the abilities of sharing joining activities, asking for
permission and waiting for one’s turn in every facet of school undertaking.
Improving social skills
Social skills can be improved by focusing on sustaining desirable attitudes and eliminating those
undesirable ones through modelling, role-playing and performance feedback mechanism.In
addition, one may consider:
 1. Maintaining eye contact2.Using proper body language 3.
Knowing the difference between being assertive and aggressive
4. Selecting effective communication channels
5. being flexible
6. Accepting criticism without being defensive
7. Remain positive all times
8. Being teachable and good student in most instances.
Impact of Social skills:

Processing social skills results to:

1 . Better relationship
2. Better communication
3. Greater Efficiency
4. Advanced career prospects
5. Increased over-all happiness

2.) Emotional Intelligence

Emotional intelligence (EI) is the ability to perceive, interpret, demonstrate, control, evaluate, and use
emotions to communicate with and relate to others effectively and constructively. Some experts suggest
that emotional intelligence is more important than IQ for success in life.

What is Emotional Intelligence?

We define Emotional Intelligence (or EI) as the ability to:
 Recognize, understand and manage our own emotions and;
 Recognize, understand and influence the emotions of others.
(And it was found out that people with empathy proved to be “better adjusted emotionally,
more popular, more outgoing and more sensitive than having a High IQ.)
He also points out that having the ability to understand how other people feel can help us in all
walks of life: like good friendship, romance, parenting, teaching, coaching, sales, counselling and
so on.
In practical terms, this means being aware that emotions can drive our behaviour and impact people
(positively and negatively), and learning how to manage those emotions – both our own and others.
Managing emotions is especially important in situations when we are under pressure. For example,
when we are…
 Giving and receiving feedback like consultation, reactions, confrontations
 Meeting tight deadlines
 Dealing with challenging relationships
 Not having enough resources
 Navigating change
 Working through setbacks and failure
Where Did the Term Emotional Intelligence Come From?
The term emotional intelligence was created by two researchers, Peter Salavoy and John Mayer in their
article “Emotional Intelligence” in the journal Imagination, Cognition, and Personality in 1990. It was
later popularized by Dan Goleman in his 1995 book Emotional Intelligence.
Why Emotional Intelligence is Important 
It’s a scientific fact that emotions precede thought. When emotions run high, they change the way our
brains function…diminishing our cognitive abilities, decision-making powers, and even interpersonal
skills. Understanding and managing our emotions (and the emotions of others) helps us to be more
successful in both our personal and professional lives.
At a personal level, emotional intelligence helps us:

 Have uncomfortable conversations without hurting feelings

 Manage our emotions when stressed or feeling overwhelmed
 Improve relationships with the people we care about
At work, emotional intelligence can help us:
 Resolve conflicts 
 Coach and motivate others
 Create a culture of collaboration
 Build psychological safety within teams

Signs of Emotional Intelligence

Some key signs and examples of emotional intelligence include:

 An ability to identify and describe what people are feeling

 An awareness of personal strengths and limitations
 Self-confidence and self-acceptance
 The ability to let go of mistakes
 An ability to accept and embrace change
 A strong sense of curiosity, particularly about other people
 Feelings of empathy and concern for others
 Showing sensitivity to the feelings of other people
 Accepting responsibility for mistakes
 The ability to manage emotions in difficult situations

So what is the implication of EQ in Social Literacy?

EI can bring about maintaining a healthy and meaningful relationship with others
that may depict a socially literate person.
People Skills. Like emotional intelligence and social skills, people skills have been widely used in
demonstrating social literacy at home, in school or anywhere that a person may be. Talent and skills are
different in each other when we say talent it is what you have naturally while skills is, this is what you
going to improved and explore. Example of this is skilled work like welding, cooking, carpentry and
painting.

People skills

Defined in three sources, first is Wikipedia it stated here that people skills are patterns of
behavior and behavioral interactions. Second according to Thompson (2009) this is an area of
exploration about how the person behaves or how he/she is perceived irrespective of his/her thinking
and feeling. In skills you’re going to improved and explore on what are the other skill that you might be
improved. Like example in painting if you think you don’t how to paint but if you will explore on it and
keep on practicing in painting this will be considered as your skills so its all about exploring. Third
according to Honey (2001) it defines it as the dynamics between personal ecology (cognitive, affective,
physical and spiritual dimensions) and its function with other people’s personality styles in numerous
environments (life events, institutions, challenges, etc. ). Since it is dynamic and our skills is to explore
and improved like example in painting if you think you do not know how to paint so your keep on
practicing your painting skills so it affects your cognitive, affective, physical and spiritual dimensions,
since you’re willing to improved your skills and it also affect your personal styles.

On the other hand, people skills are tools to communicate and interact effectively with others.
Therefore, individuals with strong people skills are able to predict behavior, relate to others and
socialize easily.

People skills can also be defined in three sets of abilities.

1. Personal Effectiveness or about how one comes across with others. Example for this is skills in
leadership. Your going to see if your leadership is effective or if your member are following your
instructions. You must also use your skills in order to interact with other people and to have
your skills being effective not only on yourself but also to other people.
2. Interaction Ability or how well one predicts and decodes behavior.
3. Intercede Easily or ability to lead, influence and build bridges between people. You must also
know on how to use effectively your people skills on how could you influence other people.

Moreover, people skills are the ability to accept, appreciate and admire others on a personal and
professional level. Good people skills extend to the ability to listen and empathize with others, as well
as work towards common goals with them. Therefore, these are set of skills that enable a person to get
along with others, communicate ideas effectively, resolve conflicts and achieve personal or professional
goals.

According to (Rifkin, 2009) in general, Portland Business Journal describes people skills as:
 1. Ability to effectively communicate, understand and empathize. When you effectively
communicate it means that you also influence other people and make it understand so this
means that your really using your skills effectively.
2. Ability to interact with others respectfully and develop productive working relationship to
minimize conflict and maximize rapport. So in order also to have an effective communication
with other people you must also understand them and respect other people because we have
different preferences. People skills are the ability to interact with others respectfully and
develop working relationship to minimize conflict and maximize productivity.
3. Ability to build sincerity and trust, moderate behaviors (less impulsive) and enhance
agreeableness. For short when you hire a programmer, sales person or product manager you
wanted to have strong coms skills to ensure that there are experts in their field. But it also
important that these people have good people skills so that they can work as part of the team.

Educational Impact of People Skills

People skills are important for teachers in effective classroom management. It is important because if
the teacher doesn’t have these skills it might have a problem with the student or have conflict in
classroom management. Example if the teacher is not organize so the classroom management is not also
organize so it affects the students in their learning. Knowing how to communicate and teach people
instead of simply teaching their subjects will help make a difference in the classroom (Bolton 2009). Yes
it is true because if the teacher, the first skills of the teacher is to effectively communicate if the teacher
doesn’t know how to communicate properly or explain properly there must be possible conflict in
learning and understanding the subjects. Accordingly, almost 50 percent of classroom success lies on
effective interpersonal relationships so the teacher must also have healthy relationship towards their
students. While the other 50 percent lies within academic skills (Boyle, 2011). This is because teachers
tend to interact and relate with students. Therefore, they need to learn how to practice these people
skills effectively in order to create a healthy and conducive learning atmosphere in the classroom.
In general, people skills are an essentials part of work, life and social success. When one has strong
people skills, he/she is able to: 1. Pitch him/herself; 2. Overcome social anxiety. Yes you must not have
anxiety when it comes to interacting with people. So as not to be stressful and not to have anxiety you
must have to share your thoughts, open up your problem to your closes friends so that you don’t feel
anxiety. 3. Communicate ideas. You must share your ideas to other people in order to have a better
decision in life. 4. Influence other positively. Motivate people positively not in a negatively manner or be
an good influencer.

Strategies in Obtaining Good People Skills

McQuerry (2019) presents the following strategies in maintaining good people skills which are essentials
in a meaningful, joyful and purpose-driven life that teachers also need to know.

1. Good Communication Skills – strong people skills in the communication are include the ability
to take in information, clarify comments and participate in effective verbal and written
exchanges. We must really have good communication with other people to avoid conflict that
may lead to misunderstanding.
 2. Conflict Resolution Skills – having the ability to mediate disputes and resolve conflict among
others is an important personal and professional skills. Hence, conflict resolution involves the
ability to clarify a specific disputes, listen to perspective in a non-judgmental manner and offer
suggestions for action.
3. The Value of Patience – Patience is an exceptional people skill that is valuable in every
profession. It involves being ale to maintain an even temper, repeat and explain information as
necessary and control anger in even the most trying situations. We must have patience in
obtaining good people skills.
4. Tolerance and Understanding – having tolerance and understanding for the differences of
others leads to success. Tolerant people have the ability to accept differences, even when they
don’t personally agree with them. We must also understand other people because we have
different preferences and personal treats.

In general, there are 5 A’s to improve people skills, namely:

1. Acceptance - the greatest gift you can give to other people is the attitude of unconditional positive
regard that is your acceptance of entirely without limitations. The best way to complete acceptance is
simple your smile.
2. Appreciation – you can show your appreciation by simple say thank you on every occasion. 3.
Approval – giving approval or praise to others often will make them feel wonderful about themselves
and they will find you more interesting, highly likeable and important.
4. Admiration -whenever you give people sincere genuine compliment about a treat they feel valuable
and important so compliment for small things as well as the large things.
5. Attention – listen and give others your full attention so that the feel important.
The fastest way to improve your relationship is to make other people feel important in every way
possible.