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Using Backup4all - FAQ 8 - Backup4all

This article explains how to use Backup4all

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0% found this document useful (0 votes)

102 views

Using Backup4all - FAQ 8 - Backup4all

This article explains how to use Backup4all

Uploaded by

myhootz

Available Formats

Download as PDF, TXT or read online on Scribd

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Using Backup4all - FAQ 8

This article applies only to Backup4all. If you don't have it yet, you must download it �rst.

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Author: Lorant (Softland)

Last Updated: Oct 19, 2022

Applies To: Backup4all - all versions

Note: We strive to keep our articles as accurate as possible. If you notice any
inconsistencies or outdated info please let us know.

This section contains answers for frequent questions regarding the usage of Backup4all.

On this page:

• How to schedule a backup tag?

• How to backup "system32" folder under Windows 64-bit OS

• How to back up Windows Mail using Backup4all?

• Why there are multiple strange �les near the backup catalog in destination?

• How to backup from CD, DVD, Blu-ray?

• Backup to removable drives

• Backup from removable drives

• Backup from external drives

• How to disable warning messages during the backup

• How to recreate a backup job from .bkc catalog

• How
We use to run
cookies a backup
to offer with not enough
you a personalized space
browsing in temporary
experience and wefolder
collect personal data so that you can use our products.

• What does "IPersistFile.Save error code 0x8007052E" mean? READ MORE I AGREE

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• FTP backup using passive mode

• How can I manually restore a splitted �le from independently created zip archives?

• What does backup mean?

• What does "The compressed (zipped) folder is invalid or corrupted" mean?

• How to open backups from Network

• Troubleshooting the Volume Shadow Copy error messages

• Not enough free disk space in temp folder

• Backup .OST �les

How to schedule a backup tag?

To schedule a backup tag, please follow these steps:

1. Open Backup4all

2. Press the Scheduler (F11) button

3. Press Add button to create a new task

4. In the Run section, select Tag and choose a name from the list.

5. In the Execute section, you can select to show Main application during the backup.

�. In the Scheduler section, select Run whether the user is logged on or not. Press the Set password button and type your
Windows login password.

7. Press OK

�. In the When page, select the execution frequency and the start time.

9. Press OK.

How to backup "system32" folder under Windows 64-bit OS

If you use a 64-bit edition of Windows, you cannot add a folder from "C:\Windows\system32" to Backup4all sources. That is not a
problem from our application but is a general problem for all 32-bit applications trying to access the system32 folder on a computer
running a 64-bit OS.

Here is the solution from Microsoft http://support.microsoft.com/kb/942589.

You need to create a junction point to be able to access that folder.

Please follow these steps:

1. Go to Start -> Run

2. Type Cmd and press OK

3. Type cd\ and press Enter

4. Type mklink /d sys32link C:\Windows\System32 and press Enter

5. Open Backup4all, go to Sources

�. Press Add folder.

7. Select C:\sys32link and under it, you will be able to browse the System32 folder.

�. Select the folder(s) you want to back up and press Save.

How to back up Windows Mail using Backup4all?

Using the Windows Mail plugin from Backup4all will back up:
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• Emails READ MORE I AGREE

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• Stationery

• Junk �lters

• Message Rules

• Signatures

• General Settings

Here are the steps to follow when creating a new backup job using the Windows Mail plugin:

1. Open Backup4all and select File -> New (Ctrl+N).

2. Select a backup destination and press Next.

3. From the applications list, select Windows Mail. Press Next twice.

4. Select the backup type. PressNext twice.

5. On the Personalize your backup job page, enter a name for the backup in the Name �eld.

�. Press Save. The new backup job will appear in the backup list.

7. Press Backup (F6) to start backing up Windows Mail.

The backup job can be scheduled to run at a speci�c date and time. You can read an article about how to schedule a backup job at this
address: “How to use the scheduler”

Why there are multiple strange �les near the backup catalog in destination?

Since version 8 of Backup4all, we keep by default 5 versions of the backup catalog, in destination.

The �les you see in destination, are the backups of the backup catalog. The �le names are longer as it starts with the job ID, followed by
the job name and the save date.

If you want to change that number of you want to disable those backups of the catalog, please open Backup Properties->Advanced
page.

There you have the “Keep 5 catalog versions in destination” option.

You can disable it or change the number of backup versions, then press Save.

How to backup from CD, DVD, Blu-ray?

You can backup your data from CD, DVD or Blu-ray discs using Backup4all. The backup destination can be any of the ones available in
Backup4all: local hard drive, external hard drive, removable hard drive, USB drive, network, FTP, SFTP, Amazon, Azure, Google Drive,
OneDrive, Google Cloud Drive, Dropbox, Box, HiDrive.

To con�gure the backup, you need to follow these steps:

1. Open Backup4all and select File -> New (Ctrl+N). Press Next.

2. In the Where do you want to save the backup? section, select the backup destination. Press Next.

3. On the What do you want to backup page, add the sources from CD, DVD or blu-ray disc. Press Next.

4. On the Filter the backup sources page, you can set include/exclude �lters for backup sources. Then press Next.

5. On the How do you want to backup page, you can choose the backup type and the encryption. Press Next twice.

�. On the Personalize your backup job page, enter a name for the backup in the Backup name �eld.

7. Press Save and run.

Backup to removable drives

We use cookies to offer you a personalized browsing experience and we collect personal data so that you can use our products.

You can backup your data to removable drives using Backup4all. In computer storage, removable media refers to storage
READ MORE media which
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is designed to be removed from the computer without powering the computer off.

Some types of removable media are designed to be read by removable readers and drives.

Examples include: USB �ash drives, Memory cards (CompactFlash card, Secure Digital card, Memory Stick), Floppy disks.

To back up to removable drives, you need to follow these steps:

1. Open Backup4all and select File -> New (Ctrl+N).

2. In the Where do you want to save the backup? section, select a removable drive. Press Next.

3. On the What do you want to backup page, add the backup sources. Press Next.

4. On the Filter the backup sources page, you can set include/exclude �lters for backup sources. Then press Next.

5. On the How do you want to backup page, you can choose the backup type and the encryption.

�. On the When do you want to backup page, you can set the backup job to automatically run on the speci�ed time and days. Press
Next.

7. On the Personalize your backup job page, enter a name for the backup in the Backup name �eld.

�. Press Save and run.

Backup from removable drives

You can backup your data from removable drives using Backup4all.

Some types of removable media are designed to be read by removable readers and drives.

Examples include: USB �ash drives, Memory cards (CompactFlash card, Secure Digital card, Memory Stick), Floppy disks.

To back up from removable drives, you need to follow these steps:

1. Open Backup4all and select File -> New (Ctrl+N).

2. In the Where do you want to save the backup? section, select a backup destination.

3. On the What do you want to backup page, add the backup sources from the removable drive. Press Next.

4. On the Filter the backup sources page, you can set include/exclude �lters for backup sources. Then press Next.

5. On the How do you want to backup page, you can choose the backup type and the encryption.

�. On the When do you want to backup page, you can set the backup job to automatically run on the speci�ed time and days. Press
Next.

7. On the Personalize your backup job page, enter a name for the backup in the Backup name �eld.

�. Press Save and run.

Backup from external drives

You can backup your data from external drives using Backup4all. This can be done easily and you just need to make sure the external
drive is connected when running the backup.

External drive types

An external hard disk drive is a type of hard disk drive which is connected to a computer by an USB cable or other means. Modern
entries into the market consist of standard SATA, IDE, or SCSI hard drives in portable disk enclosures with SCSI, USB, IEEE 1394 Firewire,
eSATA client interfaces to connect to the host computer.

Backup from external drives

Steps to follow:

1. Open Backup4all and select File -> New (Ctrl+N).

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2. In the Where do you want to save the backup? section, select a backup destination.
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3. On the What do you want to backup page, add the backup sources from the external drive. Press Next.

4. On the Filter the backup sources page, you can set include/exclude �lters for backup sources. Then press Next.

5. On the How do you want to backup page, you can choose the backup type and the encryption.

�. On the When do you want to backup page, you can set the backup job to automatically run on the speci�ed time and days. Press
Next.

7. On the Personalize your backup job page, enter a name for the backup in the Backup name �eld.

�. Press Save and run.

How to disable warning messages during the backup

Follow these steps:

1. Open Backup4all.

2. Go to File -> Options -> Noti�cations

3. Select Silent pro�le.

4. Press OK.

How to recreate a backup job from .bkc catalog

Follow these steps:

1. Open Backup4all.

2. Go to File -> Open (Ctrl+O)

3. Select the bkc catalog �le and press Open.

4. You will be asked if you want to change the current backup destination with the default one. Choose Yes or No.

5. The backup job is now in the backup list.

How to run a backup with not enough space in temporary folder

Follow these steps:

1. Open Backup4all and go to Backup Properties (Ctrl+P).

2. On the Compression page, in the Split section, select Custom size

3. Select a split size that will �t on your free disk space.

4. Check Create independent splits option.

5. Press Save.

�. Press Backup (F6) button.

What does "IPersistFile.Save error code 0x8007052E" mean?

The following solution is for Backup4all 4.

In Windows Vista, this error is displayed when adding a scheduled task and is caused by the fact that you have entered the wrong
username or password (or if there isn't a password set for your windows login).

To �x the problem, for the scheduled job you have to either enter the correct username/password, or in case you don't have a windows
login password to enable Allow blank passwords when scheduling option in Backup4all. Step by step instructions:

1. If you don't have a windows login password, open Backup4all and go to: Tools -> Options -> Preferences.
You must set (check) the Allow blank passwords when scheduling option.
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2. For the backup job whose scheduled task reported the error, open the Backup Properties (Ctrl+P) -> Scheduler and click the Edit
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3. If you have a windows login password, click on Set password, enter your username/password combination, otherwise (if you
don't have a windows login password) simply click on Save without clicking the Set Password button.

4. Click Save.

FTP backup using passive mode

Some FTP servers require the connection to be established in a passive mode (i.e. your computer establishes the connection so the
�ow of data is set up and initiated by you).

Most Web browsers (which act as FTP clients) use passive FTP by default because companies prefer it as a safety measure. So
switching to passive mode may be necessary with some FTP servers that are behind �rewalls that do not allow connections from
outside.

To set Backup4all to connect using Passive mode:

• On the Destination -> FTP window click on Edit Con�guration (or if you're usig a prede�ned destination, go to File -> Options ->
Online destinations -> FTP

• Check the Use passive mode for transfers (like WWW browsers) option in the Advanced section

• Press OK. After that use the Test button to see if the FTP connection works.
If the Passive mode option is not selected, Backup4all will connect to the FTP in active mode. In active mode, Backup4all will
send a connect request from a random port (N) to the FTP server’s command port (by default is 21).

Then it will start "listening" to port N+1 and send the a connect command to the FTP server. The server will then connect back to
the client’s speci�ed data port from its local data port, which is port 20.

How can I manually restore a splitted �le from independently created zip archives?

Backup4all creates standard zip �les that can be opened with 3rd party zip programs.

However, when using the Create Independent Splits option and backing up a �le big enough to be splitted into more than one zip �le,
you will need to perform an additional operation if you want to restore that �le manually (without using Backup4all).

Steps in restoring a split �le from independent zip archives:

• Unzip the archives that were created by Backup4all. Assuming that the initial �le was called music.wav, if the �le was split in 2
parts the problem is that both will have the same name, music.wav. Thus, when un-zipping the archive that contains the second
part of the original music.wav, you'll get a message that a �le with the same name already exist - you need to press Rename and
name it music2.wav. Also, to make things easier, you need to rename the �rst part of the splitted �le to music1.wav. The �les
you have renamed, music1.wav and music2.wav, need to be combined so that you have the entire original �le, music.wav.

• Open the Windows command prompt (Start -> Run, type cmd and press Enter). Using the command copy (write copy/? and press
Enter to see the help for this function) write copy music1.wav /b + music2.wav /b music.wav (�rst two �les are the sources, last
�le is the destination) and press Enter. Note that you have to be in the folder where the source �les are in order for it to work.

What does backup mean?

Backup means copying �les to a second medium (an external hard drive, CD/DVD/Blu-ray, USB �ash drive, network location, FTP/SFTP
server, tape, ...) as a precaution in case the �rst medium fails. A very important rule is to back up your �les regularly. Even the most
reliable hardware can break down eventually. To protect your documents you should create 2 or more backups and keep them in
different locations.

One of the safest backup methods requires backing up in at least two different locations. So for instance if you back-up to an external
hard drive (the most handy solution, given the large size of such drives and low price), for a second location you should use a remote
destination such as on an FTP or SFTP server.

Backup4all can help with the back-up task, as not only it will allow you to back-up data to multiple destinations, but it can be scheduled
to run automatically thus you won't need to remember to back-up. You can download a 30-day trial here: Download.

We use cookies to offer you a personalized browsing experience and we collect personal data so that you can use our products.
What does "The compressed (zipped) folder is invalid or corrupted" mean?
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You receive this message because you are trying to extract �les from a zip archive that was created using zip64 technology.

When creating the backup, if Backup4all estimates that the resulting zip �le will not exceed 4 GB and will contain less than 65,535 �les,
it will create the zip using standard technology. The zip archive can be unpacked with any zip utility available on the market.

However, if the resulting zip �le will exceed 4 GB (or have more than 65,535 �les in it), Backup4all will use zip64 technology to create the
archive, because this technology doesn't have limitations (regarding size or number of �les). Zip �les created this way can be opened
with zip utilities that support the zip64 technology (e.g Winzip 9.1 or later).

Both types of zip �les (with or without zip64) can be opened by Backup4all, and most zip utilities now use the zip64 technology.

How to open backups from Network

If you want to open a single backup job, you can press File -> Open and browse the network computer for your backup job or you can
follow the bellow steps:

1. Open Backup4all

2. Go to File menu and select Open from

3. In the left side of the window, select Network

4. Enter the network path (UNC) or browse the network.

5. If necessarily, enter the username and the password for network.

�. Press Show to display the folders and selected �le types (.bkc or .ini).

7. Press Scan to display a list of only .bkc/.ini �les from all folders and subfolders in that location.

�. Select the backup job(s) you want to open and press Open.

Troubleshooting the Volume Shadow Copy error messages

Backup4all uses the Volume Shadow Copy Service (VSS) to back up open/locked �les. When running a backup the VSS is started.
Under certain circumstances the VSS service fails to start and a message will appear in the backup log: "VSS Error :

VSS_E_OBJECT_NOT_FOUND" or "Could not create Volume Shadow Copy. Locked �les will not be copied. Catastrophic failure"

It doesn't mean that the �les were not correctly backed up. Only if there are open �les, those �les will not be backed up. In such cases, a
warning message will be displayed.

There are several possible situations for these messages to appear:

• the source �les are not located on NTFS partitions

• the source �les are not located on a local drive

• you don't have an administrator account

• you use an Operating System older than Windows XP

If there are open �les and the VSS cannot be started, you will receive an warning about those �les not being backed up. Also, please
read this article about how to con�gure the Volume Shadow Copy Service *Example of error messages you might receive when there
are problems with the VSS Service:*

• The "VSS Error : VSS_E_OBJECT_NOT_FOUND" message appears when you try to back up �les from a mapped drive.

• The "Could not create Volume Shadow Copy. Locked �les will not be copied. Catastrophic failure" message appears when you
are trying to back up under Windows Vista 64-bit OS.

Not enough free disk space in temp folder

If you don't have enough free disk space on the drive where the temporary folder is located (by default on C: drive), you have two
options:
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1. Change the location of temporary folder READ MORE I AGREE

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Follow these steps to change the location of temp folder:

• Open Backup4all, go to File -> Options -> Application folders

• Check Override temporary folder option.

• Browse for the new location of the Temporary folder.

• Press OK.

2. Split the backup in smaller parts so that a split can �t in the available free disk space.

Follow these steps to split the backup:

• Open Backup Properties->Compression.

• Under Split section, select Custom size and set the split at 2 GB (or smaller if you have less free disk space)

• Select Create independent splits option

• Press Save.

Backup .OST �les

Backup the OST �les is needless.

This is the Microsoft position regarding .ost �les: *"Maintaining changes to OST �les within shadow copies is expensive in terms of
space and I/O activity. The time-consuming work at backup time is backing up the OST �les as part of the image. Everyday I/O will write
to the OST �le when Outlook is running. So the backup process will impact the performance on the computer. If the OST changes were
kept in shadow copies, then Outlook writes to the OST �les is copy on write I/O hit (2 writes, 1 read)every time. Even though we have
worked to reduce the impact of copy-on-writes on shadow copies, a heavily churned �le such as OST �le still cause problems on the
computer. In addition, the OST �les can be regenerated. We delete OST �le from the shadow copy before the image is created. For
example, after restoring an OST, the computer detect a new version of the OST �le on the computer, it will force you to delete, and the
regenerate the local OST �le. Therefore, it is still preferable to regenerate an OST �le instead of restoring it."* If you still want to backup
the .ost �les using Backup4all, you need to close Outlook and also disable the "Backup open �les" option from Backup Properties ->
Advanced page. After that you can run the backup.

USB backup

You can backup your data to a USB drive or from a USB drive using Backup4all. This is a practical backup destination as it allows
you to store importa...

Author: Lorant (Softland)

Last updated: 11 September 2019

We use cookies to offer you a personalized browsing experience and we collect personal data so that you can use our products.

Author: Lorant (Softland)

Last updated: 19 July 2019

Backup to CD

Backup to CD is really easy if you use Backup4all, you just have to set the backup destination to the CD burner drive and run the
backup. Backup4all h...

Author: Lorant (Softland)

Last updated: 19 June 2020

Restore data after a hard drive crash

This article explains how to restore �les and folders from a backup after a hard drive crash.

F O L LO W U S
Author: Lorant (Softland)

   
Last updated: 19 October 2022

READ MORE

P O P U L A R A RT I C L E S

Types of backup

What are Backup operators?

USB backup

What is a Mirror Backup?

What is an Incremental Backup?

L AT E S T A RT I C L E S

How to backup your Twitter account

How to restore a backup using 7-Zip

How to restore a backup using WinZip

How to restore a backup using WinRar

What is a backup?

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