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Tutorial 3 Learning Sep

The document discusses different types of conditioning that impact organizational behavior including classical conditioning, operant conditioning, and social learning. Classical conditioning involves pairing a neutral stimulus with an unconditioned stimulus to elicit a response. Operant conditioning uses reinforcement and punishment to modify behavior. Social learning occurs through observation and modeling key behaviors, values, and visions that shape an organization's culture.

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0% found this document useful (0 votes)
39 views3 pages

Tutorial 3 Learning Sep

The document discusses different types of conditioning that impact organizational behavior including classical conditioning, operant conditioning, and social learning. Classical conditioning involves pairing a neutral stimulus with an unconditioned stimulus to elicit a response. Operant conditioning uses reinforcement and punishment to modify behavior. Social learning occurs through observation and modeling key behaviors, values, and visions that shape an organization's culture.

Uploaded by

Julian Clarke
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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ORGANIZATIONAL BEHVIOUR

TUTORIAL 3

From the OB News Room – TV Behaviour 101

Instruction: In your group, engage the class in a talk using the content of the learning material.
The question you were assigned should be presented in the form of a news broadcast. Make it as
interesting as possible ensuring that the contents of the material are conveyed.

Each group/individual must participate. You may take commercials in the news broadcast as
well as some persons can be in studio and some on the road reporting for TV Behaviour 101.
Use organizational examples to present your points. Focus on the change in behavior. You
have 10 minutes to prepare and 5 minutes to present the news.

1. What is classical conditioning? What are its components? How does it impact the
organization? Give an example.

2. What do we mean by operant conditioning? What are its components? How does it
impact the organization? Give an example. This referred to a method of learning that uses
reward and punishment to modify behavior

Attentional processes

Must recognize and pay attention to critical features to learn.

Retention processes

Model’s actions must be remembered to be learned.

Motor reproduction processes

Watching the model’s behavior must be converted to doing.

Reinforcement processes

Positive incentives motivate learners.

3. How can an organization use social learning to teach its employees its culture, values,
thoughts and vision? Social learning is the process of observing, reading or listening
culture, values, thoughts and vision the organization

4. What do we mean by reinforcement? What are the different types of reinforcement? Give
an organizational example. This is consequence that follows an
Negative, positive, extinction, punishment.

5. How can the organization use shaping and modeling on the job to increase productivity?

6. How does learning impact any two OB dependent variables of your choice? What is the
impact of on-the job training on the organization?

1. Which of the following is an example of classical conditioning?


a. Students return their homework so they can participate in a preferred activity.
b. Students stop, look, and listen when the teacher claps her hands.
c. Students are motivated to learn because the lesson is engaging.
d. Students receive a sticker if they successfully complete an assignment

2. Which of the following is an example of operant conditioning?


a. A student improves through repetition.
b. A teacher flips the light to get attention.
c. The teacher actively ignores misbehavior
d. A student is given praise for a job well done

3. Who was classical conditioning developed by?


a. Bandura
b. Skinner
c. Pavlov
d. Piaget

4. Operant conditioning …
a. Uses ‘paired stimuli’ to make products and/or services more desirable.
b. Uses positive and negative reinforcement to change attitudes and behavior
c. Measures attitudes towards a certain subject
d. Changes beliefs

5. In classical conditioning, what became the conditioned stimuli?


a. The dog
b. The whistle (or bell)
c. The food
d. The act of salivating

6. When the likelihood of carrying out a behaviour is increased by simply watching the
behaviour and its consequences being reinforced by someone else, this is known as:

a. Social Learning Theory


b. Modelling
c. Vicarious reinforcement
d. Vicarious punishment

7. Social learning can be direct via instruction or indirect (e.g. role models with no
direct instruction). True or False

(9-12) Match the following


a. Retention (c) Reproduction
b. Motivation (d) Attention

8. Learners must want to demonstrate what they have observed


9. The observer must be able to remember the behaviour of the model that has been
observed
10. The person must closely watch the model’s behavior.
11. The observer has to have the ability to replicate the observed behaviour.

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