Scribd
Upload
673 views

Chapter5 Quality Assurance Notes

This chapter discusses quality assurance. It defines quality assurance as a company's process to ensure its products meet quality standards. Quality assurance is proactive and seeks to prevent failures, while quality control is reactive and detects errors. Quality assurance engineers are involved throughout development, conducting usability testing, feature testing, and more. The components, principles and functions of quality assurance are also outlined.

Uploaded by

Mark Philipp Aban
Copyright
© © All Rights Reserved
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
673 views

Chapter5 Quality Assurance Notes

This chapter discusses quality assurance. It defines quality assurance as a company's process to ensure its products meet quality standards. Quality assurance is proactive and seeks to prevent failures, while quality control is reactive and detects errors. Quality assurance engineers are involved throughout development, conducting usability testing, feature testing, and more. The components, principles and functions of quality assurance are also outlined.

Uploaded by

Mark Philipp Aban
Copyright
© © All Rights Reserved
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
You are on page 1/ 4

WORLD CITI COLLEGES

GRADUATE SCHOOL
WORLDCIT OLEGS
GRADU TESCHO L 1

Chapter 5 Quality Assurance

Course Intended Learning Outcomes

This written report aims to:

 Discuss and define what quality assurance is.

 Differentiate Quality Assurance from Quality Control

 Discuss components, general principles, and functions of Quality Assurance

What Is Quality Assurance?

The quality assurance process helps a business ensure its products meet the quality

standards set by the company or its industry. Another way to understand quality

assurance (QA) is as a company’s process for improving the quality of its products.

Many businesses view their QA program as a promise to internal stakeholders and

customers that the company will deliver high-quality products that provide a positive user

experience.

What’s the Difference Between Quality Assurance vs. Quality Control?

Quality assurance is a broad process for preventing quality failures. The QA team is

involved in all stages of a product’s development: production, testing, packaging, and

delivery. In contrast, quality control (QC) is a narrower process. QC focuses on detecting

mistakes, errors, or missed requirements in a product.


WORLD CITI COLLEGES
GRADUATE SCHOOL
WORLDCIT OLEGS
GRADU TESCHO L 1

The two key differences between QA and QC are:

1. QA is proactive vs. QC is reactive.

The QA team operates proactively. They seek to uncover and address the sources of

quality problems, such as human error or a business using the wrong materials. Whereas

the QC team is reactive, checking the product for mistakes or components not built to

specification.

Here is another way to understand this distinction: QC seeks to catch quality errors, while

QA seeks to uncover and fix the issues that lead to quality errors.

2. QC takes place after development, while QA is ongoing.

The QC team performs their tests after the product team has built the product. So they

are looking only to catch errors and bugs before the company makes the product

available to customers. On the other hand, the QA team is working throughout the

development process, making sure each aspect of the product is on track to deliver a

high-quality customer experience.

What Do Quality Assurance Engineers Do?

The roles of quality assurance engineers will vary by company and industry. Using

software as an example, a QA engineer’s job description might include the following

responsibilities:
WORLD CITI COLLEGES
GRADUATE SCHOOL
WORLDCIT OLEGS
GRADU TESCHO L 1

 Usability testing

 Feature testing

 System testing

 Integration testing

 Creating test plans built on automated scripts to test the product

 Developing standards to ensure quality software code

Component of Quality Assurance

1. Strategic Level – Long Term Decision (quality policy)

2. Tactical Level – Medium Term Decision (training, facilities, operation of QA)

3. Operational Level – Day to day operation (SOP’s worksheet)

General Principles of Quality Assurance

 Fit for purpose. The product should be suitable for the intended purpose.

 Right first time. Mistakes should be eliminated.

Functions of Quality Assurance

• To maintain standards and specification for all raw material and finished product.

• To give service to company in all areas related to product quality includes trouble

shooting, visiting, production, facilities, designing and training Quality control panel.

• To produce information that is accurate, reliable and adequate for the intended

purpose.
WORLD CITI COLLEGES
GRADUATE SCHOOL
WORLDCIT OLEGS
GRADU TESCHO L 1

• Evaluating performance, service of the quality of a product against a system,

standard or specified requirement for customers.

References:
 https://www.compliancequest.com/
 https://www.productplan.com/glossary/quality-assurance/

You might also like