Company Overview

Our Goal Is Your Digital Success

3 100+ Partnerships with

years in IT business customers world leaders in IT services

Infutureweb is an IT service and software development company

headquartered in Nairobi, Kenya

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Our Projects

HEALTHCARE SECTOR CONSTRUCTION SECTOR AVIATION & PETROLEUM NGO

AGRICULTURE FMCG CONSTRUCTION NGO

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“ We appreciate their proactive
approach and ability to suggest
improvements to a prospective
solution on both people and “ They have always been reliable in
supporting us on time
whenever queries arise

business levels. Jaffer Jabir, CEO,

Intepharm Limited -
Silas Kangogo, Director at Silker Leading distributor of
Enterprises Ltd, the largest Agro Products in Kilifi
construction supplier in Elgeyo and Lamu County
Marakwet County

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Whom We Serve

Small and midsize

Midsize businesses
businesses
Agri-business, Healthcare,
Companies with 50-5,000 Ecommerce, professional services,
employees SaaS companies, etc.

IT consulting Digital consulting

Software Product
Business automation
implementation

IT outsourcing IT support

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Industry Competencies

Healthcare

Manufacturing Financial services

PRODUCT-CENTRIC

SERVICE-CENTRIC
Retail, Wholesale Insurance

INDUSTRIES
Logistics Professional services
INDUSTRIES

Oil & Gas Marketing, Advertising

IT

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 Our Services

IT consulting IT outsourcing Business automation

We optimize IT operations We cover 30-100% of your We implement and launch

to increase their value for IT operations: cost-effective and
business. ■ IT service planning, efficient IT solutions:
■ Business digitalization management, and ■ Business-critical
strategy (business-IT evolution applications
alignment) ■ Managed IT services: ■ Customer-facing
■ Refined IT operating infrastructure, applications
model application and help ■ Human capital
■ Roadmap on new desk services, software management software
solution/technology development and QA
■ Data analytics and BI
implementation

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Our Services in Detail

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 IT Consulting

Digital strategy IT strategy Solution

consulting (for CEO) consulting (for CIO) consulting

Boosting business Bringing together a diversified Strategic guidance on

performance with creating IT landscape to make it work prompt and reliable
digital channels to towards supporting current and implementation of
customers and digitizing new business processes and business-critical solutions.
business processes initiatives.

Digital
transformation Technology
initiative consulting consulting

Verification and planning of Help with adoption and

digital transformation steady evolution of the
initiatives tuned in with the technology prominent for
business strategy. the business growth.

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IT Outsourcing

Planning and ■ Digital transformation initiative consulting

implementing ■ Software design and development
digital ■ Introducing advanced techs: machine learning,
transformation big data, IoT, image analysis, blockchain
3 initiatives

■ Application support and evolution

■ IT help desk services
■ Software development
Supporting
business operations ■ Managed analytics
■ Digital crisis management, digital
END-TO-END IT

workplace and remote work consulting

2
SERVICES

Optimizing the quality and ■ Infrastructure support

cost-effectiveness of IT ■ QA and cybersecurity services
operations ■ Cloud migration and development
1

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Our Approach to IT Outsourcing

Effective On-time project Self-management by

collaboration delivery objectives stated in SLA
Structured approach to We are flexible to We minimize management
communication helps us scale up our team at resources on a Customer’s
design, build and maintain any time in order side while providing a high
effective multilevel to meet a hard level of transparency and
collaboration deadline risk management

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Software Development Outsourcing

Delivering our software development outsourcing services, we support

two project formats:

New applications Existing software

developed from scratch, put into that requires support
production and evolved further and evolution

EVOLUTION EVOLUTION

DEVELOPMENT FROM SUPPORT SUPPORT

SCRATCH

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Software Development Outsourcing

QA process and Change

management management
continuous testing, prompt review of change
Business high coverage with requests, implementation Application
analysis unit tests, reasonable with consideration to the support
by domain- test automation interdependencies administration,
focused troubleshooting,
Software Risk Infrastructure
consultants L1-L3 support
development management configuration
process and monitoring risks from management
management the start, defining a based on DevOps
mitigation plan for and CI/CD practices
driven by Agile,
each risk
DevOps, CI/CD

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Solutions We Implement and Support

Data analytics
Information security
Financial
management
eCommerce
Supply chain Asset management
CR management
M and monitoring
Web portals
Customer Project
mobile apps operations

Business
Intranet automation
Document
HR management
Elearning POS

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Testing Types We Provide

We apply all-round testing to ensure your software is well-functioning, secure

and user-friendly.

● Functional testing

BY AUTOMATION
● Performance testing

LEVEL
● Manual testing
BY AIMS &

● Usability testing
● Automated testing
GOALS

● Security testing
● Compatibility testing

BY FORMALIZATION
BY APPLICATION

● Web application testing

NATURE

LEVEL
● Mobile application testing ● Formal testing
● Desktop application testing ● Exploratory testing
● Data analytics, including big data testing

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QA Outsourcing Process

Our flexible QA outsourcing offering generally covers the following stages:

1 Transition stage 2
Service delivery
stage
● Current QA process ● Test planning
assessment ● Test team ramp-up
● QA process redesign ● Test design and implementation
● Incorporating QA into ● Test monitoring and control
existing workflows
● Performance evaluation and reporting
3 Evolution stage

● QA and testing process improvements

● Business process validation and optimization

+ Additional services Pre-certification aid for the regulated industries

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Application Modernization

Application modernization Legacy system

consulting reengineering

Evaluating app modernization Examining, analyzing and restructuring

feasibility. Choosing a modernization legacy software to improve its
option, a cloud vendor, and cloud maintainability and quality, prepare for
services. Delivering a high-level reuse, integration or functionality
modernization roadmap. enhancements.

Migration to Legacy system

cloud re-coding

Moving on-premises applications and Migrating legacy software to modern

data to the cloud (from simple as-is re- languages, frameworks and
hosting to re-platforming and re- databases.
architecting).

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 Managed Infrastructure Services

Cybersecurity tools (SIEM, IAM, firewalls, etc.)

Cloud services (IaaS, PaaS,

Desktops SaaS)
INFRASTRUCTURE COMPONENTS WE

Applications Websites and

Laptops web portals

Databases, data
Mobile warehouses,
devices data lakes

Development infrastructures
Windows, (CI/CD, development and testing
macOS, Linux environment)
On-premises data centers
COVER

Networks

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Help Desk and Support

To reduce response time and optimize IT support costs, we segment the

support team into levels according to the complexity of issues they are
expected to handle:

L1 Support L2 Support L3 Support

(optional)

A user support team A technical support team A team of engineers

answers questions about deals with issues that cannot tackles complex
software usage and be resolved by L1 specialists: issues on the code or
provides instructions to configuration issues, account database levels and
solve usage issues and administration, services provides hotfixes
minor problems restart, etc.

Coverage options 24/7 12/5 12/7 8/5

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Security Testing

■ Penetration testing
to check the protection of the entire IT infrastructure or
applications by finding and exploiting security vulnerabilities

■ Vulnerability assessment
to detect and prioritize security weaknesses in the IT infrastructure
and provide recommendations on their mitigation

■ Infrastructure security audit

to find vulnerabilities in security policies and procedures,
security monitoring tools, physical access control, etc.

■ Compliance testing
to ensure the compliance with PCI DSS, HIPAA, and other
regulatory standards

■ Security code review

to identify encryption, buffer overflow, XSS vulnerabilities, and
other security weaknesses possibly overlooked in the
development phase

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Our Technology Competencies

Front end
Back end

Mobile

Databases

Big data

DevOps

Cloud

Platforms

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Our Organization and
Processes

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The Team

Wambulwa Ayub, Technical Director

5+ years in Software Development with experience in logistics, healthcare, agri-tech, fintech,
and service industry. He is in charge of all Software Development Projects in the company
and Support SLA Management

Jackline Kinyili, Sales Director

10+ years in business development role spanning from banking, logistics, insurance and
technology. She is in charge of all Sales Proceeds in the company

Joseph Dizraeli, Marketing Lead

Google Ads Certified, Google Analytics Certified and User Experience Expert with 5+ years
experience. He’s in charge of all Client Digital Campaigns and Presence of the Company

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Engagement Models

Depending on a project and the nature of the delivered service,

we resort to one of the following engagement models:

Fixed price Time and Material

Recommended for middle-size Recommended for middle-size and
projects, where the scope of the large projects, and for consulting,
project is clearly defined which are dynamic and need fluidity

Consumption-based pricing Monthly subscription fee

For managed services and help desk
(e.g. # of tickets solved, cloud Used for support services
resources consumed)

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 How We Start

Infutureweb responds
Option 1: You have an RFP
with a Proposal

Option 2: You have a need

Proof of
Vision concept Budgeting Contracting

You 2 5 6

Infutureweb
1 3
4 7

NDA Solution description Execution

Budget estimate

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Our Success
Stories

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 Success Story

IT Consulting for Enterprise Application Development

& Integration for a leading construction company

Customer Solution

A conglomerate Design and develop an

running 30+ sales Enterprise Application that
trucks, 4 branches will streamline business
and over 100 processes from sourcing,
employees receiving, field sales, truck
sales, outlet sales,
accounting and HR
processes.

Methodologies

Q&A sessions, functional decomposition, business requirements analysis,

comparative analysis, agile development

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Success Story

Outsourced Development and Support of a

Healthcare Information Management System

Customer Solution

One of the Development and

leading IT continuous 24/7 support
Companies in of a complex web- based
Gabon solution that will automate
healthcare operations
from all departments in
multi-branch set up

Tools & Technologies

.PhP, Apache, DSS, MySQL, Angular,

MySQL HTML, JavaScript, CSS
PhP DSS

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 Success Story

Supply, delivery and commissioning of a Custom

Point of Sale System integrated with HMIS for a
multi-branch agro-dealer
Customer Solution

Hola-based Supply, installation and

Agro-dealer with commission of a Custom
operations in Hola, Retail/Wholesale Point of
Garsen, Lamu and Sale System for Agrovets.
Nairobi Manage all the Agrovets
from one dashboard

Deliverables

Computers, Printers, Networking

Equipment, Accessories, Custom POS
Software

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Let’s Keep in Touch!

Call/WhatsApp: +2547 0880 4480 / +2547 0880 4498

eMail: [email protected]
Visit Our Offices: Blessed House Business Center, Thika Road Opp Garden
City Mall, 1st Floor, Suite 104, Nairobi, Kenya.

infutureweb.com © 2021 Infutureweb Technologies Ltd Page 30