PMP Questions with Answers #1

A manager and the head of engineering discuss a change to a major work package. After the
meeting, the manager contacts you and tells you to complete the paperwork to make the
change. This is an example of:

A-) Management attention to scope management.

B-) Management planning.

C-) A project expediter position.

D-) A change control system.

Answer is C. In this situation, the project manager acts as the secretary of the project and does
the paperwork. So this is an example of a project expediter position where the project manager
does not have any authority and power. The project manager does only paperwork.

Knowledge Area: Organizational Influences and Project Lifecycle

PMP Questions with Answers #2

During a team meeting, a team member asks about the measurements that will be used on the
project to judge performance. The team member feels that some of the measures related to
activities assigned him are not valid measurements. The project is BEST considered in what part
of the project management process?

A-) Initiating

B-) Executing

C-) Monitoring & Controlling

D-) Closing

Answer is B. Executing. Questions state that team member feels some of the measures on his
activities are not valid. Therefore, he must be working during the executing phase of the project
where project deliverables are produced and project members perform most of the work they
should do.

PMP Questions with Answers #3

Your company just won a major new project. It will begin in three months and is valued at 2m
USD. You are the project manager for an existing project. What is the FIRST thing you should do
once you hear of the new project?

A-) Ask management how the new project will use resources

B-) Resource level your project

C-) Crash your project

D-) Ask management how the new project will affect your project

Answer is D. Ask management how the new project will affect your project. Since this is
another project that your company is going to execute, you need to be sure whether it will
impact your project.

PMP Questions with Answers #4

You are a new project manager who has never managed a project before. It would be BEST in
this situation to rely on _____ during planning in order to improve your chance of success.

A-) Your intuition and training

B-) Stakeholder analysis

C-) Historical information

D-) Configuration management

Answer is C. Historical information. The first thing to explore before starting a new project is
the historical information about similar projects in the organizational process assets library of
the organization.

PMP Questions with Answers #5

During project execution, a team member comes to the project manager because he is not sure
of what work he needs to accomplish on the project. Which of the following documents contain
detailed descriptions of work packages?

A-) WBS Dictionary

B-) Activity List

C-) Project scope statement

D-) Scope management plan

Answer is A. WBS Dictionary. Work packages in a Work Breakdown Structure contain only
nouns or a couple of words regarding work or deliverable. Detailed information on what needs
to be done, responsible, prerequisites, successors, due date, etc. are included in the Work
Breakdown Structure Dictionary.

PMP Questions with Answers #6

During a meeting with some of the project stakeholders, the project manager is asked to add
work to the project scope. The project manager had access to correspondence about the
project before the project charter was signed and remembers that the project sponsor
specifically denied funding for the scope mentioned by these stakeholders. The BEST thing for
the project manager to do is to:

A-) Let the sponsor know of the stakeholders’ request.

B-) Evaluate the impact of adding the scope.

C-) Tell the stakeholders the scope cannot be added.

D-) Add the work if there is time available in the project

schedule

Answer is C. Tell the stakeholders the scope cannot be added. After the scope of a project is
finalized and the scope baseline is determined, it can be changed only with the approved
changed requests. If there is not an approved change request, the existing scope baseline must
be valid and the project team must work on delivering that scope only. In the scenario, the
scope is defined already but some stakeholders ask to add new work to the scope. This cannot
be done unless there is an approved change request. Therefore, stakeholders must be
informed that this new work cannot be added.

Knowledge Area: Scope Management Knowledge Area

PMP Questions with Answers #7

Your project management plan results in a project schedule that is too long If the project
network diagram cannot change but you have extra personnel resources, what is the BEST
thing to do?

A-) Fast track the project.

B-) Level the resources.

C-) Crash the project.

D-) Monte Carlo analysis.

The answer is C, crash the project. Because, in the first sentence, it is mentioned that the
schedule is too long, therefore the aim is to make a shorter schedule. And in the second
sentence, it is mentioned that you have extra personnel resources. If you have resources, you
can put more resources in an activity to complete it in a shorter time. And this is actually a
description of crashing an activity or crashing the project. If you look at the other options, fast-
tracking was performing activities in parallel instead of series, therefore it is irrelevant. Leveling
the resources was for fixing the over-allocation of resources and distributing the tasks to all
your resources uniformly. And Monte Carlo analysis was another estimating tool which is an
irrelevant choice as well. Therefore, here the best answer is C.

Knowledge Area: Schedule Management Knowledge Area

PMP Questions with Answers #8

An activity has an early start (ES) of day 3, a late start (LS) of day 13, an early finish (EF) of day 9,
and a late finish (LF) of day 19. The activity:

A-) Is on the critical path.

B-) Has a lag.

C-) Is progressing well.

D-) Is not on the critical path.

Answer is D. is not on the critical path. Because if you look to the early start and late start
values of the activity, you can find the float or the slack of activity’s time by subtracting early
start, 3 days, from the late start, 13 days. And it gives 10 days of float for this activity. You will
find the same result if you go through subtracting the early finish, 9 days, from the late finish,
19 days. Since the float of the activity or the slack of the activity is greater than zero, it’s not on
the critical path. Remember the critical path activities was having zero floats, therefore the
answer is D.

Knowledge Area: Schedule Management Knowledge Area

PMP Questions with Answers #9

Early in the life of your project, you are having a discussion with the sponsor about what
estimating techniques should be used. You want a form of expert judgment, but the sponsor
argues for analogous estimating. It would be BEST to:

A-) Agree to analogous estimating, as it is a form of expert judgment

B-) Suggest life cycle costing

C-) Determine why the sponsor wants such an accurate estimate

D-) Try to convince the sponsor to allow expert judgment because it is typically more accurate.

Answer is A. Agree to analogous estimating, as it is a form of expert judgment. Since analogous

estimating is a type of expert judgment you can accept it. This is a tricky question.
Knowledge Area: Cost Management Knowledge Area

PMP Questions with Answers #10

Sue is working as a Scrum Master in a Scrum Team. There are five developers in the team. Rick
is one of the developers in the team and Sue noticed that Rick is applying a different approach
to complete Sprint tasks faster. Which one is the best course of action to do for Sue?

A-) Call the entire team immediately for a meeting and tell them that Rick has a new approach
to complete tasks faster.

B-) Ask Rick to stop his task, and prepare a detailed guide regarding how to apply this approach.
Then, distribute to the team.

C-) During the retrospective, ask Rick to share his approach with the team and ask the team if it
is applicable for every developer.

D-) Ask Rick in the next daily standup meeting why he did not share this approach with the
team.

Answer: C. The Sprint Retrospective is an opportunity for the Scrum Team to inspect itself and
create a plan for improvements for the next Sprint. The goal of this activity is to inspect and
adapt the process. First, the team goes over what they have done well. Then, they focus on
what they did wrong or slow or how they could have done it better. Based on the discussions,
improvement areas and actions are planned for the next Sprints.
PMP Questions with Answers #11

You are the program-level manager with several project activities underway. In the executing
process group, you begin to become concerned about the accuracy of progress reports from
the projects. What would BEST support your opinion that there is a problem?

A-) Quality Audits

B-) Risk Quantification Reports

C-) Regression Analysis

D-) Monte Carlo Analysis

The answer is A. quality audits. If you read the second sentence again, it says that you are
concerned about the accuracy of progress reports from the project. In order to check whether
the standards of your organization have been applied in the projects that you are responsible
of, you can conduct a quality audit and find out whether there is really a problem. Therefore,
here the best answer is A, Quality Audits.

Knowledge Area: Quality Management Knowledge Area

PMP Questions with Answers #12

You are a project manager for a major information systems project. Someone from the quality
department comes to see you about beginning a quality audit of your project. The team,
already under pressure to complete the project as soon as possible, objects to the audit. You
should explain to the team that the purpose of a quality audit is:
A-) Part of an ISO 9000 investigation

B-) To check if the customer is following its quality process

C-) To identify inefficient and ineffective policies

D-) To check the accuracy of costs submitted by the team

How would you explain it to your team if you were in this case? The best answer is C, to
identify inefficient and ineffective policies. B and D are irrelevant options because the quality
audit is done in order to check whether you are meeting the quality standards, whether you are
following the quality procedures of your company. Therefore, it’s not related to whether the
customer is following its quality processes. Or it is not related to the accuracy of costs
submitted by the team.

Knowledge Area: Quality Management Knowledge Area

PMP Questions with Answers #13

During every project team meeting, the project manager asks each team member to describe
the work he or she is doing, and the project manager assigns new activities to team members.
The length of these meetings has increased because there are many different activities to
assign. This could be happening for all the following reasons EXCEPT:

A-) Lack of a WBS

B-) Lack of a responsibility assignment matrix

C-) Lack of resource leveling

D-) Lack of team involvement in project planning

Answer is C, lack of resource-leveling. If you read the clauses again, here the problem is the
activities or the tasks that need to be performed in the project are not clear. So, the reasons for
these ambiguities, or these unclear points about the tasks that will be performed can be the
lack of a WBS. If you could not decompose your project activities and the creation of WBS, then
this might be causing ambiguities in your project tasks. Also, if you do not have a clear and
concise responsibility assignment matrix, then the resources of your project will have unclarity
about who will do what in the project. Also, if the team was not involved in project planning,
maybe you could not have identified the required steps, required tasks, activities that need to
be performed in the project. So, options A, B, and D are the possible reasons for this case
mentioned in the question. However, lack of resource leveling might be causing a scheduling
problem. Resource leveling is a technique used in the schedule management knowledge area,
which was enabling the uniform distribution of tasks and activities in a project.

Knowledge Area: Resources Management Knowledge Area

PMP Questions with Answers #14

Amy, your friend, works as a software developer at an E-commerce company. When you are
chatting with Amy about her project, she told that their project management approach relies on
three practices. 1- Visualize what you do today, 2- Limit the amount of work in progress, 3-
Enhance flow. Which of the following agile methodology is used in Amy’s project?

A-) Kanban
B-) Lean

C-) Scrum

D-) Extreme Programming

Answer: A. There are 3 basic practices of Kanban. These are 1- Visualize what you do today.
Seeing all items in the context of each other can be very informative. Kanban board is for this
purpose actually. All works that are in progress and done and waiting for the next step to be
processed are visualized on the board. 2- Limit the amount of work in progress. This helps to
balance the flow-based approach so teams don’t start and commit too much work at once.
Otherwise, too much work will overburden the team and this will cause quality to decrease
respectively. 3- Enhance flow: when something is finished, the next highest thing from the
backlog is pulled into play. When there is room for analyzing, developing, testing, and deploying
a new item in the software development pipeline, the most important feature from the backlog
is pulled into the service development pipeline until all features of the project are finished.

Knowledge Area: Agile Practices

PMP Questions with Answers #15

You are working at Smart Heart Co as a Project Manager. Smart Heart is a company producing
healthcare products. You are continuously monitoring the business environment if any changes
are affecting your project. You are using the PESTEL analysis for environmental scanning. Which
of the following does not belong to the PESTEL categories?

A-) You are working in the US market, and the FDA launched a new regulation for healthcare
products.
B-) There has been political tension with one of the countries and they banned the use of Smart
Heart’s products in their country. 

C-) Vital Pro, a competitor of the Smart Heart, has launched a new technological product that
can be a game-changer in the market. One of the project team members in your project has
just resigned, and you heard rumors that he will be working at Smart Heart’s competitor.

D-) One of the project team members in your project has just resigned, and you heard rumors
that he will be working at Smart Heart’s competitor.

Answer D.  Environmental Scan is the process of methodically gathering, analyzing, and

interpreting data about external opportunities and threats. PESTEL stands for Political,
Economic, Social, Technological, Environmental, Legal.

New FDA regulations are an example of a legal category.

Banning products due to political tension is an example of a political category.

The new product of the competitor is an example of a technological category.

The fourth option is a project-related change in the project.

Knowledge Area: Business Environment

PMP Questions with Answers #16

A project manager is quantifying risk for her project. She needs expert opinion in this process
and related experts are spread over to different geographical locations. How can she continue?

Using Monte Carlo analysis online

Applying the critical path method

Determine options for recommended corrective action

Applying the Delphi Technique

Answer is D, applying the Delphi Technique. If you remember from our previous lectures, that
technique was asking the experts' opinion on a topic or on a problem and collecting their
feedback anonymously and then sending the results back to the experts again, and recollecting
their responses again. And reiterating this process until a consensus is reached by all
participants, by all experts. Therefore, since expert opinion is important for this case and
experts are spread over different geographical locations, we can use Delphi Technique.

Knowledge Area: Risk Management Knowledge Area

PMP Questions with Answers #17

During risk management activities, 236 risks have been identified which are caused by 13 root
causes. You could eliminate the 234 risks by your risk management activities. For the remaining
2 risks, you, together with your team, could not find a way to mitigate or insure the risks. Also,
these 2 risks cannot be outsourced or removed from the project scope. What is the best
solution?
A-) Accept the risk

B-) Mitigate the risk

C-) Avoid the risk

D-) Transfer the risk

Answer is A, accepting the risk. When you read the case, the project manager tried first to
eliminate the risk, then tried to mitigate or insure the risk. But all these options did not work.
And the last step is the risk should be accepted by the project team and continuous reserves
should be allocated in order to accommodate risks or in order to overcome the bad impacts of
these risks when they occur. Therefore, the best answer here is accepting the risk and also
planning contingency reserves.

Knowledge Area: Risk Management Knowledge Area

PMP Questions with Answers #18

The project team is arguing about the prospective sellers who have submitted proposals. One
team member argues for a certain seller while another team member wants the project to be
awarded to a different seller. The BEST thing the project manager should remind the team to
focus on in order to make a selection is the:

A-) Procurement documents

B-) Procurement audits

C-) Evaluation criteria

D-) Procurement management plan

Answer is C, evaluation criteria. The source selection criteria or evaluation criteria defined in
the planned procurement management process actually defines, in an objective way, how
quantitatively, the potential sellers will be evaluated in the conduct procurements process.
Therefore, if you have applied specific metrics, specific categories to evaluate, or assess a
potential seller in the conduct procurement process, then you have to use those metrics, use
those categories to evaluate each seller one by one. And the sellers, which got the highest
scores should be awarded the contract. Therefore, the team members should not go into
arguments about the selection of the sellers. Because you have already a quantitative metric to
evaluate which seller is the best matching your source selection criteria.

Knowledge Area: Procurement Management Knowledge Area

PMP Questions with Answers #19

A project manager is in the middle of creating a request for a proposal (RFP). What part of the
procurement process is she in?

A-) Conduct procurements

B-) Plan Procurements

C-) Control Procurements

D-) Close Procurements

Answer is B, she is in the plan procurements process. Because procurement statement of

work, procurement documents are prepared in plan procurements management process. An
RFP is a procurement document as well. Therefore, it is prepared in the plan procurements
process. RFP was defining what the buyer is requiring from the seller.

Knowledge Area: Procurement Management Knowledge Area

PMP Questions with Answers #20

You want to group your project stakeholders based on their authority and involvement in the
project. Which of the following is an appropriate model for this?

A-) Power/Interest Grid

B-) Power/Influence Grid

C-) Influence/Impact Grid

D-) Salience Model

Answer is B. Power/Influence Grid. The Authority of a stakeholder represents the power of the
stakeholder and the involvement of a stakeholder represents the influence level of the
stakeholder. Therefore, the answer is B. Power/Influence Grid.
Knowledge Area: Stakeholder Management Knowledge Area

PMP Exam Questions #21

Karen is working at Consult Master, which is a consulting company. One of the clients of the
Consult Master asked the company to prepare a project management approach fitting to their
organization. Karen has worked on this project and found that agile methods will be a good fit
for the company. Which of the following does NOT fit into the values of the agile manifesto?

A-) Individuals and interactions

B-) Comprehensive Documentation

C-) Customer collaboration

D-) Responding to change over following a plan

Answer: B. The four values of the Agile Manifesto are: Individuals and interactions over
processes and tools, Working software over comprehensive documentation, Customer
collaboration over contract negotiation, and Responding to change over following a plan

Knowledge Area: Agile Practices

PMP Exam Questions #22

In the context of a desirable model of communication between a sender and a receiver, all the
following statements are correct EXCEPT:
A-) Noise should be at a minimum level.

B-) Receiver must reply the message after decoding the message.

C-) Receiver should acknowledge first and then agree with the message sent by the sender.

D-) Receiver should send a feedback message to the sender.

Answer is C. As part of the communications process, the sender is responsible for the
transmission of the message, ensuring the information being communicated is clear and
complete and confirming the communication is correctly understood. The receiver is
responsible for ensuring that the information is received in its entirety, understood correctly,
and acknowledged or responded to appropriately. However, the receiver may not agree on the
received a message

Knowledge Area: Communications Management

PMP Exam Questions #23

John is a project manager of a complicated project. When he started creating a work breakdown
structure for his project, he realized that it is too complex to complete a work breakdown
structure on a single sheet. You, as a colleague of John, recommend using a work breakdown
structure numbering system to John to:

A-) Determine the complexity of the project

B-) Help in automating the WBS using appropriate software

C-) Provide a hierarchical structure for each WBS element

D-) Present risks of the project

Answer is C. The WBS is finalized by assigning each work package to a control account and
establishing a unique identifier for that work package from a code of accounts. These identifiers
provide a structure for hierarchical summation of costs, schedule, and resource information.

Knowledge Area: Scope Management

PMP Exam Questions #24

You are trying to establish a cost performance baseline for your project in Determine Budget
Process. You can use the following tool and techniques EXCEPT:

A-) Cost aggregation

B-) Bottom-up estimating

C-) Expert judgment

D-) Historical relationships

Answer is B. Tools and techniques used in Determine Budget Process are:

Cost aggregation

Reserve analysis

Expert judgment

Historical relationships

Funding limit reconciliation

Bottom-up estimating is used in Estimate Costs Process.

Knowledge Area: Cost Management

PMP Exam Questions #25

Which of the following techniques includes measuring, examining, and validating whether work
and deliverables meet requirements and product acceptance criteria?

A-)Workshops

B-)Surveys

C-)Expert Judgment

D-)Inspection

Answer is D. Inspection includes activities such as measuring, examining, and validating to

determine whether work and deliverables meet requirements and product acceptance criteria.
Knowledge Area: Scope Management

PMP Exam Questions #26

You are a project manager in a bicycle manufacturing company. Rubber for brake mechanism
for your bicycles supplied by RuBrake Inc could not reach due to flood-affected the
transportation routes. This was a risk you thought it could happen since it happens each year in
the same season. So, as per your risk response plan, you started to use rubbers delivered one
year ago. However, this response brought another risk –old rubbers have a higher breaking risk
during implementation to the brake system. This new risk can also be called:

A-)Secondary risk

B-)Residual risk

C-)Contingency plan

D-)Unmanageable risks

Answer is A. Secondary risks are risks that arise as a direct result of implementing a risk
response

Knowledge Area: Risk Management

PMP Exam Questions #27

Tom is working as a Project Manager at StateEx which is a nationwide logistics company. Tom is
managing a project which will be optimizing the vehicles’ location, pickup points, and routes for
effective and efficient delivery. Victoria, one of the project team members emails you that she
did not understand her tasks clearly. What should you do next?

A-) Response via email that he should read the project scope document again.

B-) Call Victoria’s functional manager and confirm again if she is qualified to work on the
project 

C-) Arrange a one-on-one meeting with Victoria and try to understand what is not clear to her

D-) Raise this issue in the next team meeting and ask the team to clarify the tasks for Victoria

Answer C. Listening, empathy, and stewardship are characteristics of servant leadership.

Before taking further actions, first, you need to understand what is not clear or why the team
member did not understand the task.

Knowledge Area: Business Environment

PMP Exam Questions #28

You are expected to manage stakeholders’ expectations as a project manager. All of the
following are interpersonal skills that you should apply EXCEPT:

A-)Building trust
B-)Resolving conflict

C-)Risk-taking

D-)Active listening

Answer is C. The project manager applies interpersonal skills to manage stakeholder’s

expectations. For example:

Building trust

Resolving conflict

Active listening

Overcoming resistance to change

Knowledge Area: Stakeholder Management

PMP Exam Questions #29

There have been several changes in your project and this affected your cost and schedule
estimates. This has invalidated the original estimating assumptions. What is the estimate at
completion (EAC) for your project based on the following parameters?

BAC = $ 360,000

AC = $ 120,000

EV = $ 180,000

CPI = 1.2

ETC = $ 145,000
A-)$ 300.000

B-)$ 265.000

C-)$ 325.000

D-)$ 360.000

Answer is B. EAC = AC + ETC = $ 120.000 + $ 145.000 = $ 265.000

Knowledge Area: Cost Management

PMP Exam Questions #30

Scott is working in a manufacturing company which is producing parts for automobiles. The
company has adopted Lean methodology as a project management methodology. When Scott
and the team were working on the project, a new requirement has been requested. David,
another team member of Scott’s team, tells that it is too late to accept new requirements.
David’s behaviour is against _______ .

A-) Agile Values

B-) Lean Manifesto

C-) Agile Manifesto

D-) Requirement Driven Development

Answer: C. “Welcome changing requirements, even late in development. Agile processes

harness change for the customer’s competitive advantage” is one of the twelve principles in
Agile Manifesto.

Knowledge Area: Agile Practices

PMP-Exam-Simulator-1024x575 Free PMP Questions with Answers - Are You Ready for PMP
Exam?

PMP Exam Questions #31

Your Company has entered into a joint venture with Service Company to develop a software
program. Which of the following should be cooperatively prepared by both the buyer and the
seller during teaming agreement process?

A-)Contract

B-)Contract, Procurement statement of work

C-)Request for proposal

D-)Human Resource Plan

The answer is B. In some cases, the seller may already be working under a contract funded by
the buyer or jointly by both parties. The effort of the buyer and seller in this process is to
collectively prepare a procurement statement of work that will satisfy the requirements of the
project. The parties will then negotiate a final contract for an award.

Knowledge Area: Procurement Management

PMP Exam Questions #32

There are three projects that are possible to be executed in your company:

Project A: Payback period= 6 years & NPV =$ 3,000,000

Project B: Payback period=4 years & NPV =$ 2,000,000

Project C: Payback period=2 years &NPV =$ 1,000,000

Based on Net Present Value (NPV) criterion, which project should be selected?

A-)Project A

B-)Project B

C-)Project C

D-)None of them, they all have an equal value

The answer is A. Project A has the highest NPV of $ 300,000. The time value of money is
already taken into account when calculating the NPV of a project. Since Project A has the
highest NPV, it should be selected.
Knowledge Area: N/A

PMP Exam Questions #33

You are trying to gather ideas related to project and product requirements. Which technique is
appropriate for this?

A-)Brainstorming

B-)Nominal Group Technique

C-)Affinity Diagram

D-)Multi-criteria Decision Analysis

The answer is A. A technique used to generate and collect multiple ideas related to project and
product requirements.

Knowledge Area: Scope Management

PMP Exam Questions #34

Your colleague Wayne, a project manager, completed an mp3 player development project.
While he was telling his experiences from his project, he mentioned that they delivered an
“adjustable screen timeout duration” feature, without a deviation from the plan, although the
customer did not require it and was not in the scope of the project. He added that customer
was very surprised and happy when they saw this additional feature at the end of the project.
Which of the following is correct about this story?

A-)Gold plating was done in the project

B-)Customer satisfaction increased with an additional feature which they did not expect

C-)Change request has been delivered successfully

D-)Unnecessary risk has been taken by adding a new feature to the product.

The answer is A. Gold plating refers to continuing to work on a project or task well past the
point where the extra effort is worth the value it adds (if any). After having met the
requirements, the assignee works on further enhancing the product, thinking the customer
would be delighted to see additional or more polished features, rather than what was asked for
or expected.

Knowledge Area: N/A

PMP Exam Questions #35

You have documented all possible risks that can affect your project with appropriate risk
responses when they occur in your risk management plan. All other remaining risks are called
as:

A-)Risk Triggers
B-)Unmanageable Risks

C-)Residual Risks

D-)Accepted Risks

Answer is C. Residual risks that are expected to remain after planned responses have been
taken, as well as those that have been deliberately accepted.

Knowledge Area: Risk Management

PMP Exam Questions #36

You are working as a project manager in a company. You have the highest degree of authority,
you are working full-time for your project and you manage the budget of the project. What is
the organizational structure in your company?

A-)Strong Matrix

B-)Projectized

C-)Functional

D-)Balanced Matrix
Answer is B. In a projectized organization structure, a project manager has the highest level of
authority, works full-time and manages the budget of the project.

Knowledge Area: Organizational Influences and Project Life Cycle

PMP Exam Questions #37

You are the project manager of a software project team consisting of 2 analysts, 4 software
developers, and 3 test engineers. One new test engineer will join the team in two weeks. What
will be the number of communication channels after the new test engineer joins the team?

A-)55

B-)50

C-)45

D-)36

The answer is A. The total number of potential communication channels is n(n-1)/2, where n
represents the number of stakeholders.

Your team has 10 team members already (2 analysts, 4 software developers, 3 test engineers,
and you as a project manager). After a new test engineer joins, there will be 11 team members.

Number of communication channels = 11*(11-1)/2=11*10/2 = 55

Knowledge Area: Communications Management

PMP Exam Questions #38

Jason is working at Meat King, a fast-food company. After several complaints about the drive-
thru process, Meat King initiated a project for process improvement. Jason completed the
project and the following are the tracked benefits after project completion. Which of the
following is an intangible benefit? 

A-) Drive-Thru customers increased by 7% after the project completion.

B-) Complaints about the Drive-Thru service decreased by 88%.

C-) Based on a survey, brand perception of the company increased by 9% related to Drive-Thru

D-) The average service cost per Drive-Thru customer has decreased by 17% after project
completion.

Answer C. Tangible benefits are monetary or financial benefits that a project can bring to an
organization. Intangible benefits are non-monetary benefits that a project can bring to an
organization (e.g. brand image, customer satisfaction, etc.). An increase in brand perception is
an intangible benefit.

Knowledge Area: Business Environment

PMP Exam Questions #39

The seller`s project is undertaken on contract and you are an employee of the seller. Since you
earlier worked with XYZ Factory, the buyer, you happen to be aware of the evaluation criteria
used in XYZ Factory to select sellers. You understand that this could be a potential conflict of
interest situation. How do you propose to act?

A-)Do nothing and continue to work as before

B-)Take the appropriate person in XYZ Factory into confidence and discuss this issue with her

C-)Disclose the evaluation criteria to your (seller) organization and help their business growth

D-)Remove yourself from the project

The answer is B. Since the evaluation criteria are the proprietary information of XYZ Factory, it
is important for you to discuss the matter directly with the appropriate person in the XYZ
Factory.

Knowledge Area: N/A

PMP Exam Questions #40

During the project planning phase, which of the following steps come latest compared to
others?

A-)Hold a kick-off meeting

B-)Gain formal approval of the plan

C-)Develop Budget

D-)Develop Schedule

The answer is A. Following is the order of steps in the planning phase:

Develop schedule

Develop budget

Gain formal approval of the plan

Hold kick-off meeting

A kick-off meeting is the last step of the planning phase.

Knowledge Area: N/A

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Project Management Final Exam Questions Answers PDF - Free PMP Questions and Answers
2021
July 06, 2021

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