Discovery Installation Guide
Discovery Installation Guide
The information in this guide applies to all Ansys, Inc. products released on or after this date, until superseded
by a newer version of this guide. This guide replaces individual product installation guides from previous releases.
ANSYS, Ansys Workbench, AUTODYN, CFX, FLUENT and any and all ANSYS, Inc. brand, product, service and feature
names, logos and slogans are registered trademarks or trademarks of ANSYS, Inc. or its subsidiaries located in the
United States or other countries. ICEM CFD is a trademark used by ANSYS, Inc. under license. CFX is a trademark
of Sony Corporation in Japan. All other brand, product, service and feature names or trademarks are the property
of their respective owners. FLEXlm and FLEXnet are trademarks of Flexera Software LLC.
Disclaimer Notice
THIS ANSYS SOFTWARE PRODUCT AND PROGRAM DOCUMENTATION INCLUDE TRADE SECRETS AND ARE CONFID-
ENTIAL AND PROPRIETARY PRODUCTS OF ANSYS, INC., ITS SUBSIDIARIES, OR LICENSORS. The software products
and documentation are furnished by ANSYS, Inc., its subsidiaries, or affiliates under a software license agreement
that contains provisions concerning non-disclosure, copying, length and nature of use, compliance with exporting
laws, warranties, disclaimers, limitations of liability, and remedies, and other provisions. The software products
and documentation may be used, disclosed, transferred, or copied only in accordance with the terms and conditions
of that software license agreement.
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For U.S. Government users, except as specifically granted by the ANSYS, Inc. software license agreement, the use,
duplication, or disclosure by the United States Government is subject to restrictions stated in the ANSYS, Inc.
software license agreement and FAR 12.212 (for non-DOD licenses).
Third-Party Software
See the legal information in the product help files for the complete Legal Notice for ANSYS proprietary software
and third-party software. If you are unable to access the Legal Notice, contact ANSYS, Inc.
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List of Tables
2.1. Discovery Stages and Video Card Requirements ...................................................................................... 4
3.1. Licensing Mode Options ......................................................................................................................... 8
5.1. Licensing Mode Options ....................................................................................................................... 22
5.2. Discovery License Levels ....................................................................................................................... 22
5.3. Primary Discovery License and Alternate License ................................................................................... 23
5.4. Command Line Options for Overriding the License Preferences at Startup ............................................. 24
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Chapter 1: Purpose of This Guide
This guide provides the steps for installing a Discovery package or SpaceClaim package, in addition to
information about Discovery and SpaceClaim installation prerequisites, product licensing, and installation
troubleshooting.
Discovery and SpaceClaim may also be installed as components of other Ansys product packages, such
as Ansys Fluids and Ansys Structures packages. For information about those types of installations, see
Ansys, Inc. Installation Guide for Windows.
Discovery provides a single workspace for modeling, exploring, and refining designs.
SpaceClaim is a complete 3D CAD system with intuitive tools for full-model creation, editing, and repair
of dirty geometry.
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Chapter 2: Installation Prerequisites
Prior to installing Discovery products, verify that your installation computer has the following prerequis-
ites.
• Microsoft® Windows 10 version 21H2, 21H1, 20H2, or later (Professional, Enterprise & Education)
– Supported Releases: General Availability Channel and Long Term Service Channel (Windows
10 Only)
System Requirements
– 32 GB RAM or greater
– 32 GB disk space
As detailed in the table below, Discovery's video card requirements differ depending on the product
stage being used.
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Installation Prerequisites
For information on the most recently tested graphics cards, see the Platform Support section of the
Ansys Website and view the Graphics Cards Tested PDF for your release.
Note:
With a 4K monitor, Ansys recommends use of a video card with more than
4 GB of memory.
• Discrete NVIDIA GPU, Maxwell series or newer (Pascal series or newer preferred)
Note:
Update your graphics card to the latest drivers from the NVIDIA website
prior to installation. At a minimum, you must be using driver version
456.38.
Support for the following cards has been dropped due to planned obsolescence. In general Discovery
maintains support for as long as NVIDIA drivers and SDKs allow:
• Consumer
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→ NVIDIA GeForce GTX 645
• ProViz
→ Quadro 410/420
→ Quadro K600/620
→ Quadro K[1/2/4]200
→ Quadro K2000D
→ Quadro K[2/4/5]000
→ Quadro K[1/2/3/4/5]000M
→ Quadro K500M
→ Quadro K[1/2/3/4/5]100M
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Installation Prerequisites
• Datacenter
– Tesla K10
Miscellaneous Requirements
• OpenCL 1.2
• Windows Media Player is required for viewing the videos that appear on the Ansys Discovery
Welcome Screen
"<ansys-install-location>/Framework/bin/Win64/Ans.DriverSetup.exe" --check-system-
compatibility
3. Capture the output of the command and include it when contacting Ansys customer support.
Note:
For issues with viewing results after solving, see Results fail to appear after solve in Refine
stage (p. 31).
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Chapter 3: Product Installation
This section includes the steps required for installing Ansys Discovery products.
• Verify that you are running on a supported platform. See Installation Prerequisites (p. 3).
• Make sure that you have sufficient disk space to download, uncompress, and install the products you
are installing.
Note:
1. Save all data and close all Windows applications before continuing.
2. After downloading the installation zip file, uncompress the file to a new temporary directory.
3. In the temporary directory, locate the setup.exe file. Right-click the setup.exe file and select
Run as administrator.
Read the agreement, and if you agree to the terms and conditions, select I AGREE. Click Next,
located on the right side of the screen.
Note:
The question mark icon located in the upper right side of each installation screen displays
an explanation of the functionality available on that screen. The letter "i" icon displays
information about the release version of the installation software.
5. The directory where you want to install the Ansys Discovery products is shown in the Install Dir-
ectory field. You can install the products into any directory you want, but you must have write
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Product Installation
permissions to the directory you choose. The default is C:\Program Files\ANSYS Inc. Ansys
recommends using the default directory.
Note:
When you install Ansys Discovery products with other Ansys products of the same
release, Ansys recommends that you install all products to the same directory.
Caution:
You must install all Ansys Discovery products into the same location. Installing
products into different locations can cause product components to fail. If you choose
an install directory via the Browse feature, the installation will automatically append
\ANSYS Inc\ to the chosen directory. The installation path can have a maximum
of 100 characters.
Choose whether to associate file extensions with Ansys products. Then click Next to continue the
installation.
6. Select the default licensing mode for your installation. Note that the licensing mode can be changed
after Ansys Discovery is installed. For more information on changing the licensing mode, see
Modifying the Licensing Mode (p. 21).
Note:
If you select the "floating" license mode option, you may be asked to enter the license
server specification. In this case, an additional screen prompts you for the Licensing In-
terconnect port number, the FlexNet port number, and the server hostname.
7. All of the Ansys Discovery products to be installed are pre-selected. Verify that the Ansys Geometry
Interfaces option is also selected and click Next.
8. On the next screen, you are asked to select one of the following three configuration options:
• Selecting the Yes, automatically configure my interfaces option and clicking Next determ-
ines if each CAD system is installed on your computer. If the CAD is installed, this option
sets the configuration to appropriate associative interface. If the CAD is not installed, the
configuration is set to reader. Geometry interfaces without a detectable license will not be
configured.
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Installing Ansys Discovery
• Selecting the Yes, I will manually make my selections option and clicking Next walks you
through several manual configuration steps. If you select this option, you can configure the
appropriate geometry interface properties by following the steps described below.
• Selecting the No. Skip configuration. I will configure later option and clicking Next ignores
the geometry interface configuration at this time. If you skip the configuration, you will
need to manually configure these geometry interfaces using the Product & CAD Configur-
ation Manager before you can successfully import models into Ansys products.
9. If you select the Yes, I will manually make my selections option described above and click Next,
you are presented with a check list of the geometry interfaces. You can manually choose which
geometry interfaces you would like to configure by enabling the appropriate check box(es). Note
that the configuration is not performed for any geometry interface check box that is disabled.
10. When you have selected the appropriate interfaces, click Next.
11. The next screen provides you with the option of selecting the reader or associative interface for
each enabled geometry interface.
12. If you selected the associative interface for Creo Parametric or NX, an additional screen is displayed.
In this case follow the steps below. If you did not select Creo Parametric or NX the installation
continues with step #14.
Creo Parametric
You may need to specify the Creo Parametric command, and the full Creo Parametric installation
path (C:\Program Files\PTC\Creo 6.0.0.0\Parametric by default) for an existing
Creo Parametric installation.
NX
If you choose the associative interface and the UGII environment variables were not set, you may
need to specify the NX installation path for an existing NX installation. If you are an administrative
user, a file required to load the NX plug-in is placed in the administrative user's Application Data
folder by default, which may not be accessible by other, non-administrative users. To allow non-
administrative users to run, you will need to define the environment variable UGII_CUSTOM_DIR-
ECTORY_FILE prior to installation and specify a location where other users have read access. Al-
ternatively, you can run the Product & CAD Configuration Manager after the installation and
provide an updated location for the NX Custom Directory File Path.
13. Once you have completed the Creo Parametric or NX configuration, click Next.
14. The installation progress screen displays a status bar towards the bottom of the installation window.
This status bar tracks the percentage of packages that have been installed on your computer. You
will not be able to interrupt the installation process.
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Product Installation
The installation program will first check your system to determine if you have the necessary basic
prerequisites for installation. If the prerequisites are not already on your system, the prerequisites
will be installed automatically.
Note:
For Discovery, a minimum of Microsoft .NET Framework 4.8 is required. If you are installing
Discovery and the installation program detects that you do not have .NET Framework
4.8 installed, the program prompts you to install it.
Note:
A system restart may be required after exiting the installation and before using
any Ansys Products.
If a system restart is required, a restart error message will be written to the install.err
error file. The install.err error file is located in the installation directory.
15. When the product installation window displays Estimated remaining time 0, click Next.
16. The product installation window displays a message noting that the installation is complete.
A Check Graphics Card Compatibility for Discovery option is included here. Clicking Exit while
the option is enabled causes the installation to perform the graphics compatibility check. The
Discovery Compatibility Utility is displayed containing a message informing you of the results
of the check.
Disabling (un-checking) the Check Graphics Card Compatibility for Discovery option and then
clicking Exit skips the check.
17. After completing the installation, you need to run the Ansys, Inc. License Manager installation on
each machine designated as a license server. These machines may have been specified during this
installation or may have been previously specified.
18. To access Ansys Discovery products, click Start > All apps> Ansys 2022 R2.
Note:
The first time you start Ansys Discovery products using Subscription licensing mode,
you are prompted to sign in to your Discovery Account.
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Uninstalling Ansys Discovery
• UNC path
Note:
In a Discovery client-server configuration, clients must be located near the server on the
network. This configuration is not supported for use over VPN.
Warning:
When performing an uninstall of any Ansys product on a computer that contains both Ansys
Products and Ansys Discovery, you must uninstall ALL Ansys Products as well as all Ansys
Discovery components. Depending on your original installation order, you may be presented
with a product selection menu during the uninstall process. If you are presented with this
menu, you must select all Ansys products. Failure to uninstall all Ansys products could cause
the remaining installed Ansys products to stop working.
1. Save all data and close all Windows applications before continuing.
2. Right-click Start > Ansys 2022 R2> Uninstall Ansys 2022 R2. You must uninstall with the same
or higher privileges than were used to install the product, and Ansys strongly recommends unin-
stalling as the same user who installed the product originally.
3. Depending on your original order of installation, either a product uninstall summary or product
uninstall selection menu appears.
• If a product uninstall summary listing all Ansys products is displayed, click Next to continue the
uninstall process.
• If an Ansys product uninstall selection menu is displayed, you must select ALL Ansys products
and Ansys Discovery components available. Click the Select All button located in the upper
right-hand corner of the screen and then click Next. At this time a product uninstall summary
listing all Ansys products is displayed, click Next to continue the uninstall process.
4. The uninstall progress screen displays a status bar towards the bottom of the window. You will
not be able to interrupt the uninstall process.
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Chapter 4: Silent Mode Operations
Ansys, Inc. supports silent mode operations for Ansys Discovery products, including installing, configuring,
unconfiguring, and uninstalling.
Note:
Ansys, Inc. requires that you have full administrative privileges when installing any software
on Windows. Non-administrative accounts do not usually have the permissions required to
access system areas that installation programs often need to modify. "Full administrative
privileges" means that you are running as administrator with UAC turned off, or you are
running as administrator with UAC turned on and Run as Administrator selected.
Windows uses a feature called User Account Control (UAC) to control privileges and automat-
ically reduce the potential of security breaches in the operation system. However, UAC limits
your accessibility to system areas and can cause unpredictable behavior in Ansys, Inc. products,
as noted below.
You can specify the following product flags. These flags are all valid for a silent install. However, because
of the way the products are packaged, not all of these flags may be valid for a silent configuration,
unconfiguration, or uninstall. Not all products are available on all platforms.
For silent mode operations, if you do not specify any product arguments, all available products will be
installed, configured, or uninstalled.
Product Flags
Product product_flag
Ansys Discovery -discovery
Ansys SpaceClaim -spaceclaim
Note: Installing either of the above products will install Ansys Workbench.
ACIS -acis
Ansys SpaceClaim Configuration* -sc_config
AutoCAD Plugin -acad_plugin
AutoCAD Reader -acad_reader
Autodesk Inventor Plugin -adinventor_plugin
Autodesk Inventor Reader -adinventor_reader
CATIA V4 -catia4
CATIA 5 Plugin -catia5_plugin
CATIA 5 Reader -catia5_reader
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Silent Mode Operations
Product product_flag
CATIA V6 -catia6
Creo Elements/Direct Modeling -cocreate
Creo Parametric Plugin -proe_plugin
Creo Parametric Reader -proe_reader
JTOpen -jtopen
NX Plugin -ug_plugin
NX Reader -ug_reader
Parasolid -parasolid
Solid Edge Plugin -solidedge_plugin
Solid Edge Reader -solidedge_reader
SOLIDWORKS Plugin -solidworks_plugin
SOLIDWORKS Reader -solidworks_reader
* The Ansys SpaceClaim Configuration product flag performs product configuration only and and DOES
NOT perform any product installation functions. Ansys SpaceClaim is a stand-alone application.
For more information on which products are included with each installation, see Applications Included
with Each Product.
Caution:
A silent license manager installation could shut down the Ansys, Inc. License Manager, affect-
ing other users who are using that license server machine.
You can deploy an Ansys Discovery product installation in silent mode. The general form to run a silent
product installation, including the client licensing, from the Start>Run menu is:
setup.exe -silent -product_flag
Note:
The above form installs the products specified (see the list of Product Flags (p. 13) in the previous
section). For additional command line arguments that are available, see the table below.
For example, to install Discovery to the default installation directory, issue the following command:
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Silent Discovery and License Manager Installation
Note:
If you do not specify a product flag, all products will be installed. Where multiple geometry
interfaces types are offered, the "reader" option will be installed.
To install the Ansys License Manager on Windows systems that will act as license servers, you must run
setup.exe with the -LM option:
setup.exe -silent -LM
The silent license manager installation is valid only for the default Licensing Configuration option "Run
the Ansys Licensing Interconnect with FLEXlm." See Silent License Manager Installation Instructions for
more information.
If you are installing the license manager to a non-default installation directory, you can use the silent
installation method, but only for the initial installation. To change the license manager installation dir-
ectory for future installations, you will need to uninstall the license manager before reinstalling to a
different directory.
You can use the following arguments when running a silent installation:
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Silent Mode Operations
-setliclang Specifies a language to use for the server ANSLIC_ADMIN utility and the Ansys,
language Inc. Licensing Interconnect log file. Use the language directory name in the
language subdirectory of the licensing directory (en-us, fr, de, and so on) as
the language value. This flag can be used during a GUI installation as well. Valid
only when doing a license manager installation (setup.exe -LM).
-licserverinfo Specifies information to be used by the client for the license server. Valid only in
conjunction with a silent installation (setup.exe). The format is:
Example:
2325:1055:abc
Example:
"2325:1055:abc,def,xyz"
The default values for the Licensing Interconnect and FlexNet port numbers
(2325 and 1055, respectively) will be used if they are not specified. However,
you do need to include the colons. In a three-server environment, you also
need to enclose the values in quotes.
Example:
::abc
or
"::abc,def,xyz"
Caution:
To avoid the possibility of installation failure, Ansys strongly recommends that you place
quotation marks around all paths contained in command line arguments.
Example:
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Silent Discovery and License Manager Installation
-productfile “C:\temp\optionsfile”
The silent installation process closes certain applications automatically, possibly resulting in lost data.
You should always close all programs before starting a silent install. A silent install will first install any
necessary prerequisites that are not already on your system and then continue with the installation.
You must have administrative privileges to install prerequisites. If you do not, the silent install will exit
and write a message to the log file.
Microsoft .NET Framework 4.8 is now required for running Ansys Discovery products. If your installation
computer(s) does not have .NET 4.8 installed, the installation program will install .NET 4.8 as a prerequisite
and may require a system restart after exiting the installation and before running any Ansys Discovery
products. If this is the case, a restart message can be found in the install.err error file.
Installation log files are located in the installation directory: install.log contains installation messages,
and install_licconfig.log contains licensing installation messages. In rare circumstances with
a silent licensing installation, the licensing installation messages may not be written to the install_lic-
config.log (for example, if the silent licensing installation aborts). In these cases, you may find error
messages in the .ansys_install_temp_licconfig_<user>_<index>.log file, located in
%TEMP%.
For more information on the silent license manager installation, see Silent License Manager Installation
Instructions.
In the example, Discovery and SpaceClaim will be installed, but Creo Parametric and NX will not be in-
stalled because they are commented out using the acceptable comment indicators. When using the
options file, do not include the dash (-) before the product name.
discovery
spaceclaim
::proe
REM ug
• NX: Verify that your UGII environment variables are set, and the configuration will pick them up
automatically.
• Creo Parametric: Verify that the following environment variables are set:
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Silent Mode Operations
Note:
From each client machine, run the ProductConfig.exe -silent with the following options
specified on separate lines (see the example below): -config, -unconfig, -prereqs, -caspol,
and -product_flag. These options are described below.
• -config/-unconfig -- Use with the -silent option to indicate that products should be con-
figured/unconfigured.
• -prereqs -- Required to install the necessary prerequisites on your system. Prerequisites must be
installed once on each machine.
• -caspol -- Required to modify the necessary .NET security settings to allow the product to run
across the network. This option must be run once on each machine.
• -product_flag -- Use to specify which products should be configured. See the above list of
Product Flags (p. 13). If you do not specify one or more products, all products that have been in-
stalled will be configured.
• Use the -help option for a list of commands available for use with ProductConfig.exe.
Note:
When performing -config on one or more products, the -prereqs and -caspol options must
be run prior to running the -config option as shown in the example above.
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Silent Discovery and License Manager Installation
All operations and error messages that are encountered while using the silent product configuration
and unconfiguration options are written to the productConfig.txt file in the %TEMP% directory
of the client machine. No log files are written to the machine that is hosting ProductConfig.exe.
• Copy the contents of each DVD to a folder on the machine's hard disk such that the 222-<num-
ber>.dvd files of each DVD are located in the same directory. You can then proceed with the silent
installation as described earlier.
• Place all of the media in separate drives (any combination of virtual ISO mounts or hardware drives)
so that they can be accessed simultaneously during the installation. Then run the silent installation
as described earlier, but include the additional -media_dir2 <path> option for each drive:
setup.exe -silent -product_flag -media_dir2 <path>
The installer uses the mount directory from which it was launched as the first media path. You
need to specify only the location of the subsequent DVD(s) using the -media_dir2 option shown
in the example above.
The silent uninstall will unconfigure and remove all products and remove the entire \v222 directory,
including any user files or subdirectories that you have added to the \v222 directory.
Because of the way Ansys, Inc. products are packaged, not all of the product_flags shown above
are valid. To uninstall individual products, use the following product options in conjunction with the
-silent argument:
Product product_flag
Ansys Discovery -discovery
Ansys SpaceClaim -spaceclaim
Ansys SpaceClaim Configuration -sc_config
You can also issue the -help option to see a list of valid arguments for a silent uninstall.
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Chapter 5: Product Licensing
This section includes details about licensing for Ansys Discovery products.
Note:
Ansys recommends that you install the latest version of the Ansys License Manager, which
is 2022 R2.
1. To open the Discovery Licensing Mode Manager, click Start > Ansys 2022 R2 > Discovery Li-
censing Mode Manager.
2. The Discovery Licensing Mode Manager displays the current Licensing Mode and Scope options
for Ansys Discovery products. If you are logged on with administrative privileges, you can modify
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Product Licensing
the license mode for the Current user or All users. If you are not logged on with administrative
privileges, the Scope option is limited to Current user.
Licensing Description
Mode
Subscription Uses individual subscription
license
Floating Uses the server-based license
Note:
After saving the new Licensing Mode and Scope options, you must restart any Ansys
Discovery products for the changes to take effect.
You can set the initial license mode during silent installation by following the steps in Silent Dis-
covery and License Manager Installation (p. 14).
License Description
Level
disco_level2 • Also known as Discovery Simulation.
• Permits structural and fluids solves in the Explore stage and electromagnetic
solves in the Refine stage. For structural and fluids, provides access to solving
in the Refine stage but for these physics an appropriate flagship solver license
is also required. See Structural Physics Licensing (p. 25) and Fluids Physics
Licensing (p. 26) for details.
Note:
• Blocks solving.
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Setting the Primary and Alternate Licenses for Discovery
License Description
Level
• Permits read-only access to the Explore and Refine stages.
If a disco_level1 license is not available, one of these alternate licenses may be used instead.
• For structural and fluids, the alternate licenses provide the same functionality described in the
table above for disco_level1. In such cases, if you want to solve in the Refine stage, you still
need to have a disco_level2 license.
• For electromagnetic, the alternate Electronics license provides the same functionality described
in the table above for disco_level1 plus the ability to solve in the Refine stage.
See Setting the Primary and Alternate Licenses for Discovery (p. 23) for details.
Specifying an Alternate license allows for a different license to be used in case the primary Discovery
license is unavailable. The Alternate license provides the same functionality described for disco_level1
in Table 5.2: Discovery License Levels (p. 22).
License Description
Setting
Discovery li- Specifies the license with which you run Discovery:
cense
• Ansys Discovery Simulation: provides capabilities for modeling and physics
(disco_level2)
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Product Licensing
License Description
Setting
• Ansys Discovery Modeling: provides capabilities for modeling only
(disco_level1)
Alternate li- Specifies a flagship license to use if the primary Discovery license is unavailable
cense (in all cases except None, provides the same functionality described for disco_level1
in Table 5.2: Discovery License Levels (p. 22)):
• None
• Ansys Electronics
• Ansys EMA3D
Note:
• If both your primary Discovery license and your Alternate license are unavailable but
another compatible flagship license is available, a message dialog appears to let you select
the other license. The message dialog contains these options:
– Set as the alternative license preference: Enable to set the selected license as your
Alternate license preference going forward.
Table 5.4: Command Line Options for Overriding the License Preferences at Startup
• cfd_preppost
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24 information of ANSYS, Inc. and its subsidiaries and affiliates.
Structural Physics Licensing
• ema_gui
• preppost
• ansys
SpaceClaim • disco_level1
• a_spaceclaim_dirmod
• cfd_preppost
• elec_solve_level3
• preppost
• ansys
For example:
• Discovery.exe -p elec_solve_level3
• SpaceClaim.exe /p=ansys
Discovery checks out the license when the solve begins and releases it when the solve completes.
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Product Licensing
Discovery checks out the license when the solve begins and releases it when the solve completes.
Note:
In the case of the acfd_vki license key, the key is not checked out but Discovery requires
that a key is available.
Note:
If you are a subscription user with a new acfd_vki licensing increment, you must reactivate
your subscription to solve fluid simulations.
Note:
• disco_level1 + disco_level2
• disco_level1 + elec_solve_level1
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26 information of ANSYS, Inc. and its subsidiaries and affiliates.
DesignModeler Licensing
• Discovery: disco_level1
• Electronics: elec_solve_level3
By default, SpaceClaim queries and checks out license keys in the following order:
1. It looks first for disco_level1 or a_spaceclaim_dirmod, in that order. These are the primary
SpaceClaim licenses.
Note:
If you prefer SpaceClaim query the legacy license (a_spaceclaim_dirmod) first and
disco_level1 second, set the ANS_MODELER_FLIP_LICENSE environment variable to
1.
2. If neither primary license is present, it looks for an alternate SpaceClaim license, as defined in
the License Preferences section of the SpaceClaim Options panel.
3. If none of the primary or alternate licenses are present but SpaceClaim finds a compatible
flagship license, a message dialog appears so you can select the other license.
• Discovery: disco_level1
• DesignModeler: agppi
By default, DesignModeler queries and checks out license keys in the following order:
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Product Licensing
Note:
If you prefer DesignModeler query the legacy license (agppi) first and disco_level1
second, set the ANS_MODELER_FLIP_LICENSE environment variable to 1.
• For floating license users, the HPC licenses are typically Ansys HPC (anshpc) or Ansys HPC Pack (an-
shpc_pack) licenses.
• For subscription license users, the Ansys Discovery Ultimate CPU Core Extension (disc_ult_cpuext)
allows use of additional cores.
Discovery does not request HPC capabilities beyond the number of cores available on the machine. In
the event of a shortage of HPC licenses, the solve proceeds using fewer cores, and you are notified that
Discovery cannot obtain HPC licenses.
When Discovery is operating in read-only mode, you may open and view existing Discovery files
(.dsco) and browse high fidelity results. However, modeling operations and solving in either the Explore
or Refine stage are disabled.
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28 information of ANSYS, Inc. and its subsidiaries and affiliates.
Unlicensed and Underlicensed Behaviors
However, you may still apply your physics setup and perform solves in the Explore stage.
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30 information of ANSYS, Inc. and its subsidiaries and affiliates.
Chapter 6: Installation Troubleshooting
This section lists problems and error messages that you may encounter while installing or running Ansys,
Inc. products. After each situation description or error message is the action required to correct the
problem.
Visit the NVIDIA website and download the latest drivers for your card.
To determine whether a bad driver installation is the problem, run this command:
If your system is set up correctly, the following message appears, followed by one or more entries for
the hardware that was found:
To correct a problematic system, you must remove any installed Intel drivers completely and reinstall
them directly from the Intel web site. The bad Intel drivers will interfere with the display of solution
results regardless of whether you set the system to use NVIDIA or AMD GPUs.
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Installation Troubleshooting
Ansys has used the following process to correct the problem on some customer systems:
2. Use Add or remove programs to remove completely all instances of programs with Intel and
OpenCL in their names.
5. From Device Manager, find Intel Graphics and select Action > Uninstall device.
6. Reboot.
8. Reboot.
For additional details about deleting Intel drivers completely, see https://www.intel.co.uk/content/www/
uk/en/support/articles/000057389/graphics.html.
This error message may indicate a .NET 5 runtime installation problem. Follow these steps to verify
whether this is the problem and correct it:
For example:
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32 information of ANSYS, Inc. and its subsidiaries and affiliates.
Connection to solver cannot be established in Refine stage
Ansys.Artemis.Server.exe
3. Review the command output. If the command output includes a message like the following, then
the .NET 5 runtime installation problem has been identified:
For example:
Ansys.Artemis.Server.exe
6. Review the command output. If the command output looks like the following, the problem has been
corrected:
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Release Release 2022 R2 - © ANSYS, Inc. All rights reserved. - Contains proprietary and confidential
34 information of ANSYS, Inc. and its subsidiaries and affiliates.