Republic of the Philippines

NUEVA VIZCAYA STATE UNIVERSITY

Bambang, Nueva Vizcaya
COURSE SYLLABUS
CS No.: LM2-1S-2021-2022

COLLEGE OF INDUSTRIAL TECHNOLOGY

Bachelor of Hospitality Management
Major in Lodging Management

OUTCOMES-BASED SYLLABUS in
Data Analytic in the Hospitality Industry with Spreadsheet
First Semester, SY 2021-2022

Course Code: LM2 Course credit: 3 units

Course Title: Data Analytic in the Hospitality Industry with Weekly contact hours: 5 hours
Spreadsheet
Prerequisite: All Hospitality Program Courses

UNIVERSITY VISION
A premier university in a global community

UNIVERSITY MISSION
To develop an empowered, productive, and morally upright citizenry through high quality,
innovative, and relevant instruction, research, extension, and entrepreneurship programs
adhering to international standards.

.
GOAL: ADVANCED EDUCATION AND HIGHER EDUCATION
To adapt and address itself as a functional learning center for innovative programs as a model
institution and enabling its graduates to be empowered and globally competitive through the provision
of undergraduate & graduate education which meet international standards of quality & excellence

CORE VALUES

A - Academic Excellence - Delivery of high quality, innovative, and relevant

instruction and acquisition of globally competitive skills.

C - Cultural Diversity - Equitable access to education for students/clients of

diverse ethnic identities and sustained commitment to
nourish indigenous cultures

T - Technological - Continuing innovations for enhancing resource

Advancement utilization and management towards improved and
harmonious living conditions.

S - Social Responsibility - Initiatives and priorities in contributing global expertise

to create positive impact on the University’s service
areas to attain the highest standards of organizational
citizenship

I. COURSE DESCRIPTION : This course prepares students to gather, describe, and analyze data,

1
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NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya
COURSE SYLLABUS
CS No.: LM2-1S-2021-2022
and use advanced statistical tools to make decisions on operations,
risk management, finance, marketing, etc. Analysis is done targeting
economic and financial decisions in complex systems that involve
multiple partners. Topics include probability, statistics, hypothesis
testing, regression, clustering, decision trees, and forecasting.

II. PROGRAM OUTCOMES : Graduates of Bachelor of Hospitality Management major in Lodging

Management should have the ability to:

PO1. produce food products and services complying with enterprise

standards;

PO2. apply management skills in F & B service and operations;

PO3. perform and maintain various housekeeping services for guest

and facility operations;

PO4. perform and provide full guest cycle services for front office;

PO5. plan and implement a risk management program to provide a

safe and secure workplace;

PO6. provide food and beverage service and manage the operation
seamlessly based on industry standards.

III COURSE OUTCOMES : At the end of the course, the students should be able to:
.
CO1. gather sufficient relevant data, data analytics scientific methods,
and appropriate connections between quantitative analysis and
real-world problems;

CO2. understand the concepts, limitations, and the usability of data

analytics in decision making;

CO3. use advanced techniques to interpret results and insightful

analysis;

CO4. conclude sufficient explanation and elaboration based on the real

problem with correct methods;

CO5. devise an insightful and well-organized report for a real-world

case study, including thoughtful and convincing details;

CO6. generate better business decisions by using advanced

techniques in data analytics.

2
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NVSU-FR-ICD-02 (080519)
 Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya

COURSE SYLLABUS
CS No.: LM2-1S-2021-2022

IV. CURRICULUM MAP

A. Alignment of Course Outcomes (CO) with Program Outcomes (PO)

PROGRAM OUTCOMES (PO)

COURSE OUTCOMES (CO) PO1 PO2 PO3 PO4 PO5 PO6
CO1. gather sufficient relevant data, data analytics scientific methods, and appropriate connections between / / / / /
quantitative analysis and real-world problems;

CO2 . understand the concepts, limitations, and the usability of data analytics in decision making; / / / / /

CO3. use advanced techniques to interpret results and insightful analysis; / / / / /

CO4. conclude sufficient explanation and elaboration based on the real problem with correct methods; / / / / /

CO5. devise an insightful and well-organized report for a real-world case study, including thoughtful and / / / / /
convincing details; and

CO6. generate better business decisions by using advanced techniques in data analytics. / / / / /

B. Alignment of Course Outcomes (CO) with Program Outcomes (PO)

3
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NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya

COURSE SYLLABUS
CS No.: LM2-1S-2021-2022

COURSE CONTENT (CC) COURSE OUTCOMES (CO)

CO1 CO2 CO3 CO4 CO5 CO6
I. Data Management for Hospitality and Gaming
1. Data Management Challenge and Opportunity
2. Data Storage
3. Data Integration
4. Data Quality L L L L L L
5. Benefits of Data Management
6. Responsible Use of Data
II. Data Analysis
1. Data Mining
2. Business Intelligence
3. Statistical Analysis L L LP LP LPO LO
4. Predictive Analytics
5. Text Analytics
III. Data Analysis Process (Part I)
1. Data Analysis Process
2. Excel Data Analysis Overview
3. Working with Range Names
4. Excel Data Analysis Table
L L LP LP LPO LPO
5. Cleaning Data with Text Functions
6. Cleaning Data Containing Date Values
7. Working the Time Values
8. Excel Data Analysis- Conditional Formatting
IV. Data Analysis Process (Part II)
9. Excel Data Analysis- Sorting L L LP LP LPO LPO
10. Excel Data Analysis- Filtering
11. Excel Data Analysis- Subtotals with Ranges
12. Excel Data Analysis- Quick Analysis
13. Excel Data Analysis- Lookup Functions

4
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NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya

COURSE SYLLABUS
CS No.: LM2-1S-2021-2022
14. Excel Data Analysis- Pivot Tables
15. Excel Data Analysis- Data Visualization
16. Excel Data Financial Analysis, Working with Multiple Sheets
17. Excel Data Analysis- Formula Auditing and Excel Data Analysis- Inquire
V. Pulling It All Together: Building an Analytical Organization
1. Organizing Your Analytics Department
2. The Build versus Buy Decision
L L L LO LO LO
3. Integrated Decision Making
4. Performance Analysis: A Centralized View

5
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 Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya
COURSE SYLLABUS
CS No.: LM2-1S-2021-2022
V. COURSE OUTLINE AND TIME FRAME

Timeframe Course Content/Subject Matter

Week 1 Orientation
1. Vision, mission, goals and objectives and core values of the university.
2. Grading System
3. University Policies
4. Course Outline
5. Course Requirements
Week 1-3 I. Data Management for Hospitality and Gaming
1. Data Management Challenge and Opportunity
2. Data Storage
3. Data Integration
4. Data Quality
5. Benefits of Data Management
6. Responsible Use of Data
WEEK 4-5 II. Data Analysis
1. Data Mining
2. Business Intelligence
3. Statistical Analysis
4. Predictive Analytics
5. Text Analytics
WEEK 6-8 III. Data Analysis Process (Part I)

1. Data Analysis Process

2. Excel Data Analysis Overview
3. Working with Range Names
4. Excel Data Analysis Table
5. Cleaning Data with Text Functions
6. Cleaning Data Containing Date Values
7. Working the Time Values
8. Excel Data Analysis- Conditional Formatting
Week 9 Midterm Examination
Week 10-15 IV. Data Analysis Process (Part II)
1. Excel Data Analysis- Sorting
2. Excel Data Analysis- Filtering
3. Excel Data Analysis- Subtotals with Ranges
4. Excel Data Analysis- Quick Analysis
5. Excel Data Analysis- Lookup Functions
6. Excel Data Analysis- Pivot Tables
7. Excel Data Analysis- Data Visualization
8. Excel Data Financial Analysis, Working with Multiple Sheets
9. Excel Data Analysis- Formula Auditing and Excel Data Analysis-
Inquire
Week 16-17 V. Pulling It All Together: Building an Analytical Organization
1. Organizing Your Analytics Department
2. The Build versus Buy Decision
3. Integrated Decision Making
4. Performance Analysis: A Centralized View
Week 18 Final Examination

6
Property of the NVSU College of Arts and Sciences. Not to be reproduced or shared without written permission from the Dean.
NVSU-FR-ICD-02 (080519)
 Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya

COURSE SYLLABUS
CS No.: LM2-1S-2021-2022
VI. LEARNING PLAN

Desired Course Content/ Teaching and Learning Activities Assessment Values Time
Learning Outcomes Subject Matter Teaching Activities Learning Activities Assessment Assessment Developed Frame
Tasks Tools
The students should be Orientation Discussion method Interactive discussion on the Class participation Loyalty to the Week 1
able to: -socialized classroom Vision, Mission, Goals and University
1. Vision, mission, goals discussion Objectives of the university Obedience to the
1. commit to memory and objectives and core (online modality) school rules and
the vision, mission, values of the university. regulations
goals and objectives 2. Course Syllabus Reflective teaching Students will listen to the Exuding the
and core values of 2.1 Course Outline NVSU Hymn and express values of a true
the university; 2.2 Course their personal NVSUan
2. manifest proper Requirements feelings/thoughts as they
behavior/attitude 2.3 Grading System listen to the song
reflective of the 3. University Policies
vision, mission, 4. Classroom policies
goals & objectives Activity method 5-Minute Post its Activity
and core values of How can I contribute to the
the university; achievement of the vision,
3. abide to the mission, goals and objectives
university policies. of the university as a student
4. take pride in being a of NVSU?
true NVSUan (answers posted on class
chat deck)
At the end of the lesson, I. Data Management for Self-pacing method Appreciate data Week
the students should be Hospitality and Gaming -modular approach management in 1-3
able to: hospitality and
1. Data Management gaming.
1. discuss data Challenge and Integrated method Online consultation Quiz Answer key
management, Opportunity -lecture-discussion Increase interest
challenge and 2. Data Storage technique in learning data
opportunity in 3. Data Integration analytics.
hospitality and 4. Data Quality Investigatory Method
gaming; 5. Measuring the -Research technique Search the role of data Research output: Rubrics
2. develop the use of Benefits of Data management in Hospitality Data management
 Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya

COURSE SYLLABUS
CS No.: LM2-1S-2021-2022

Desired Course Content/ Teaching and Learning Activities Assessment Values Time
Learning Outcomes Subject Matter Teaching Activities Learning Activities Assessment Assessment Developed Frame
Tasks Tools
data in hospitality Management Management and gaming and in the hospitality
management. 6. Responsible Use of give your insights by and gaming
Data discussing the advantages.
(Cite the references at the
end)

What is Big Data? And how

does it affect the operation in Research output Rubrics
the hotel industry? on big data

Self-pacing method Writing activity: In your own

-mastery learning understanding, discuss the
technique data analysis. Why it is Written activity Rubrics
important to consider in output on data
hospitality management? analysis

At the end of the lesson, II. Data Analysis Self-pacing method Acquire the ability Week
the students should be -modular approach as data analysis 4-5
able to: 1. Data Mining
1. discuss data and its 2. Business Intelligence Know and can
role in data 3. Statistical Analysis perform
analytics; 4. Predictive Analytics Activity Method Create a diagram of the Project output Rubrics responsibility in
5. Text Analytics -Project technique following analysis and explain on different data data analysis
2. forecast the different its process. analysis
analytics in  Text Analysis
hospitality  Statistical Analysis
management.  Diagnostic Analysis
 Predictive Analysis
8
Property of the NVSU College of Arts and Sciences. Not to be reproduced or shared without written permission from the Dean.
NVSU-FR-ICD-02 (080519)
 Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya

COURSE SYLLABUS
CS No.: LM2-1S-2021-2022

Desired Course Content/ Teaching and Learning Activities Assessment Values Time
Learning Outcomes Subject Matter Teaching Activities Learning Activities Assessment Assessment Developed Frame
Tasks Tools
 Data Mining

Self-pacing method Among all the different types Written activity Rubrics
-mastery learning of Data Analysis? What do output on data
technique you think is best suited for the analysis
housekeeping operations?
Front Office operations, and
back-office operations?

At the end of the lesson, III. Data Analysis Self-pacing method Increase the Week
the students should be Process (Part I) -modular approach ability of self- 6-8
able to: confidence and
1. Data Requirements teamwork
1. discuss data Specification Integrated method Online consultation Quiz rubrics
analysis process in 2. Excel Data Analysis -lecture-discussion Sense of
Microsoft excel; Overview technique discovery in data
3. Working with Range processing via
organize data analysis Names MS excel
process in hospitality 4. Excel Data Analysis Self-pacing method Writing activity: What is the written activity Rubrics
management. Table -mastery learning importance of the Microsoft output on the
5. Cleaning Data with technique Excel in analyzing data? importance of
Text Functions Microsoft Excel in
6. Cleaning Data analyzing data
Containing Date
Values
7. Working the Time Activity method What are the Excel functions Project output on Rubrics
Values -project technique used in analyzing data? Give excel functions

9
Property of the NVSU College of Arts and Sciences. Not to be reproduced or shared without written permission from the Dean.
NVSU-FR-ICD-02 (080519)
 Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya

COURSE SYLLABUS
CS No.: LM2-1S-2021-2022

Desired Course Content/ Teaching and Learning Activities Assessment Values Time
Learning Outcomes Subject Matter Teaching Activities Learning Activities Assessment Assessment Developed Frame
Tasks Tools
8. Excel Data Analysis- examples.
Conditional
Formatting

MIDTERM EXAMINATION Week 9

At the end of the lesson, IV. Data Analysis Self-pacing method Increase the Week
the students should be Process (Part II) -modular approach ability of self- 10-16
able to: 1. Excel Data Analysis- confidence and
Sorting teamwork
1. discuss data 2. Excel Data Analysis- Integrated method Online consultation Quiz Rubrics
analysis process in Filtering -lecture-discussion Sense of
Microsoft excel; 3. Excel Data Analysis- technique discovery in data
2. organize data Subtotals with processing via
analysis process in Ranges MS excel
hospitality 4. Excel Data Analysis- Self-pacing method Writing activity: In your own Written activity Rubrics
management. Quick Analysis -mastery learning opinion, how can these data output on data
5. Excel Data Analysis- technique processes be of help to the processes
Lookup Functions data analysis
6. Excel Data Analysis- operations in the hotel
Pivot Tables industry?
7. Excel Data Analysis-
Data Visualization Among the Excel Data Written activity Rubrics
8. Excel Data Financial Analysis processes, what is output on Excel
Analysis, Working the topmost processes the Data analysis

10
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NVSU-FR-ICD-02 (080519)
 Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya

COURSE SYLLABUS
CS No.: LM2-1S-2021-2022

Desired Course Content/ Teaching and Learning Activities Assessment Values Time
Learning Outcomes Subject Matter Teaching Activities Learning Activities Assessment Assessment Developed Frame
Tasks Tools
with Multiple Sheets must be processes
9. Excel Data Analysis- learned? Give 3 and explain
Formula Auditing and your answer?
Excel Data Analysis-
Inquire Investigatory method Search the internet about the Research output Rubrics
-research method STR Report. on STR report
• Its definition, importance in
the hospitality industry,
relation to the Revenue
Management.
At the end of the lesson, V. Pulling It All Together: Self-pacing method Improve the Week
the students should be Building an Analytical -modular approach ability of being 16-17
able to: Organization data analytics

1. discuss the different 1. Organizing Your Activity method Case study analysis on the Case study Rubrics Increase the
phases of business Analytics Department -project technique phases of business analytics analysis output ability of self-
with analytics; confidence and
2. integrate decision 2. The Build versus Buy teamwork
making by building Decision Self-pacing method Describe the advantages and Written activity
an analytical -mastery learning disadvantages of building output on Promote
organization in 3. Integrated Decision technique your own solution versus advantages and Rubrics creativity in data
hospitality Making buying an off-the-shelf disadvantages of analytics.
management. solution. When might you building your own
4. Performance choose one or the other? solution versus
Analysis: A Centralized buying an off-the-
View shelf solution

What data can operations

11
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NVSU-FR-ICD-02 (080519)
 Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya

COURSE SYLLABUS
CS No.: LM2-1S-2021-2022

Desired Course Content/ Teaching and Learning Activities Assessment Values Time
Learning Outcomes Subject Matter Teaching Activities Learning Activities Assessment Assessment Developed Frame
Tasks Tools
Investigatory Method leverage from marketing, and Research output Rubrics
-Research technique how? What operations on data leverages
data might marketing want from marketing
access to and how would
they use it? Would you
anticipate any need to adjust
the format or parameters of
any of the data to make
it more useable to the other
department? What would that
be?
FINAL EXAMINATION Week

Requirements Points Weight

(%)
Mid Term 4
0
Mid-Term Examination 100 40
Class Standing 60
 Quizzes/ Formative Assessment 15
 Projects/Requirements/ Compiled mini cases/Reflection/ 35
Essay/Article Reviews/ Critical Appraisal
 Assignment/Exercises 5
 Attendance 5
Final Term 6
0
Final Examination 100 40
12
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 Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya

COURSE SYLLABUS
CS No.: LM2-1S-2021-2022

Class Standing 60
 Quizzes/ Formative Assessment 15
 Projects/Requirements/ Compiled mini cases/Reflection/ 35
Essay/Article Reviews/ Critical Appraisal
 Assignment/Exercises 5
 Attendance 5

Grading System: Cumulative

Final Grade = Mid Term Grade (40%) + Final Term Grade (60%)

Grade
Raw Score Descriptive Equivalent
Equivalent
60%
100 1.00 Outstanding
95 – 99 1.25 Outstanding
90 – 94 1.50 Very Satisfactory
85 – 89 1.75 Very Satisfactory
80 – 84 2.00 Very Satisfactory
75 – 79 2.25 Satisfactory
70 – 74 2.50 Satisfactory
65 – 69 2.75 Satisfactory
60 – 64 3.00 Fair
55 – 59 4.00 Conditional
Below 55 5.00 Failed
INC Incomplete
DRP Officially Dropped without Credit
UD Unofficially Dropped with a grade of 5.00

13
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COURSE SYLLABUS
CS No.: LM2-1S-2021-2022

VIII. REFERENCES:

A. Book/Printed Resources
Jones, P., (2008). Handbook of Hospitality Operations and IT. Oxford, UK: Butterworth Heinemann.

Dopson, L. R.; Hayes, K.D (2018), Food And Beverage Cost Control, Hoboken, New Jersey :
John Wiley & Sons, Inc.,

Shepard, R.J. (2002). Ethics in exercise science research. Sports Med, 32 (3): 169-183.
Silverman, S., Manson, M. (2003). Research on teaching in physical education doctoral
dissertations: a detailed investigation of focus, method, and analysis. Journal of Teaching in
Physical Education, 22(3): 280-297.

Smeeton, N., Goda, D. (2003). Conducting and presenting social work research: some basic statistical
considerations. Br J Soc Work, 33: 567-573.

Thompson, B., Noferi, G. 2002. Statistical, practical, clinical: How many types of significance should be
considered in counseling research? Journal of Counseling & Development, 80(4):64-71.

Resnik, D. (2000). Statistics, Ethics, And Research: An Agenda For Educations And Reform. Accountability in Research. 8: 163-88

B) e-Resources

Dopson, L. R., Hayes, D. K., Food And Beverage Cost Control. 6th edition. (2016), http://www.cotr.bc.ca/bookstore/cotr_web.asp?IDNumber=164 for a complete list of
the currently required textbooks.

Harding, R. (2014, June 30). The productivity puzzles. Financial Times. http://www.ft.com/

Financial Management (2019). HOG historical prices, Harley Davidson, Inc. common stock. (n.d.).
http://finance.yahoo.com/q/hp?s=HOG+Historical+Prices

Jack E. Miller, Lea R. Dopson and David K. Hayes (2014), Food and Beverage Cost Control Third
14
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NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya

COURSE SYLLABUS
CS No.: LM2-1S-2021-2022

Edition, Retrieved January, 2020 from https://www.scribd.com/document/364370774/Food-and-

Beverage-Cost-Control-pdf

Dopson, L.R., Hayes, D.R, (2016) Food and Beverage Cost Control, 7th Edition (2016),
https://www.wiley.com/en us/Food+and+Beveragentrol%2C+7th+Edition

Marina Bay Sands, (2015). Media Centre | Company Information | Marina Bay Sands. [online]
Marinabaysands.com, <http://www.marinabaysands.com/company-
information/media-centre.html>

Noble, D.F. (2012), Gallery of best resumes: A collection of quality resumes by professional resume
writer, , http://login.library.sheridanc.on.ca/login?

Odom, C. K., "Logistics and Supply Chain Management in the Hotel Industry: Impact on Hotel
Performance in Service Delivery" (2012). UNLV Theses, Dissertations, Professional Papers,
and Capstones. 1339.,
https://digitalscholarship.unlv.edu/thesesdissertations/1339

Partridge, A.R (2011) Foodservice Logistics Brings Value to The Table.

http://www.inboundlogistics.com/cms/article/foodservice-logistics-brings-value-to-the table/

Peter, B. and Griff, T.(2016), Chapter 4. Food and Beverage Services,

https://opentextbc.ca/introtourism/chapter/chapter-4-food-and-beverage-services/

STR Global (2012). Hotel types. http://www.strglobal.com/Resources/Glossary.aspx#H

Stuart-Hill, T (2013) A practical guide to competitive set selection: hotel business review,
http://hotelexecutive.com/business_tical-guideto-competitive-set-selection

Terry, L. (2007) Hospitality Logistics: Supply Chains Made to Order,

http://www.inboundlogistics.com/cms/article/hospitality-logistics-supply-chains-madeto-order/
WILL KENTON, Cost Control. Updated Apr 9, 2019 .https://www.investopedia.com/terms/c/cost-control.asp

15
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COURSE SYLLABUS
CS No.: LM2-1S-2021-2022

16
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Bambang, Nueva Vizcaya

COURSE SYLLABUS
CS No.: LM2-1S-2021-2022

Prepared by: Reviewed by:

DONDON T. DAGDAG, MSHM JOAN M. NEBRIDA, CHE, MSHRM

Faculty Member OIC- Program Chair, HM

Enhanced by:

KAVREN JOI M. DACLES

Faculty Member

Recommending Approval:

EVANGELINE H. CASTRO, PhD CARLO F. VADIL, DPA

Dean Campus Administrator

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Bambang, Nueva Vizcaya

COURSE SYLLABUS
CS No.: LM2-1S-2021-2022

Approved:

JOCELYN P. CABRERA, PhD

Vice President for Academic Affairs

18
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