1.

When managing risks on a project, the project manager should be aware of the
individual project risks and which other project risks?
Risk generally falls into two levels on a project: individual project risks and overall project
risks. All other terms are not different types of risks
2. The project manager is conducting a presentation with a few of the senior stakeholders, and
they are not happy with the progress of the project. The project manager has informed them
that the delay is due to a contractor that was affected by a major flood a few weeks ago. What
process does this best describe?
Manage communication is done in the executing section of the project to update the
stakeholders on the project’s progress. Plan communication management is used to create the
communication management plan that describes how communication will take place on the
project. Control and conduct communication are made-up processes
3. The project team has been brought together for the first time to work on the network upgrade
project. They were able to learn about the functions they will doing on the project and what
their roles will be. What will the team do next, according to Tuckman’s ladder?
The team is currently in the forming stage and will move next to the storming stage. The
stages are forming, storming, norming, performing and adjourning.
4. While attempting to determine the schedule for the project, the project manager has been
informed from the team that each line of code will take about 15-45 minutes to write and
debug. There will be about 1 million lines of code in the application. What schedule-estimating
technique best describes this estimate?
Parametric estimates are based on a data set such as cost per feet or time per task. Top-down
and analogous are the same and are high-level estimates based on historical data. Bottom-up
involves breaking the work and then adding it back up.
5. The project was executed about 3 weeks ago, and the project team seems to be having a lot of
difficulties getting along with each other. They are always having conflicts about how to proceed
on certain activities, and the project manager has to step in in order to solve these conflicts.
What process is the project manager performing?
In the process of manage team, the project manager has to resolve issues and conflicts among
the project team. This is done using the tool interpersonal and team skills, particularly conflict
management. Acquire team is not a process in the PMBOK. Control resources is a process that
involves physical resources, not human resources. Control scope is about preventing scope
creep and ensuring the project meets the scope
6. The product owner has added three new changes to the product backlog. The agile project
manager has met with the team and they have decided immediately how to implement these
new changes, although these changes will be implemented in three iterations from now. The
product owner informs the agile project manager that he is not happy about this. What should
the agile project manager do?
One of the core principles of agile is to defer decisions. What this means is to make decisions
about potential changes or features until the very last minute- Tell team to do until they were
ready to implement them
7. You are currently working on a large building demolition project. There are many
requirements for the potential vendors on the project, and you would like to ensure that
 they all receive the same information. What is the best tool or technique to ensure all
vendors receive the same information about the project?
A bidder conference is held by inviting all the potential sellers and reviewing the
requirements for the project with them. This will ensure that no vendor receives more or
less information than the others. The scope statement, requirements traceability matrix,
and requirements documentation are generally written before vendors are invited to
learn about the project.
8. While monitoring and controlling a project, the project manager has been comparing the
work performance data to the project management plan to see if there are any variance.
What process did the project manager finish to get the work performance data?
Work performance data is an output of the integration process of direct and manage
project work.-
9. Project manager Mark is working to create the project scope statement for a sales
management software. Many stakeholders have requested that a feature be added to
enable automated call -backs to leads that come through the website. Mark realizes this
feature would not be possible due to the fact that the company’s current network lacks
the required hardware. What is the best approach for Mark to take?  
A project scope statement not only contains the project’s deliverables but also
the exclusions, which are features the project will not accomplish. Mark should
not add the feature due to the company’s inability to install it. Add feature as an
exclusion to the scope statement.
11. The project manager and team are currently working to create a list of activities needed
to complete the project. They have come to one particular work package that they
cannot decompose because they do not know enough about the work yet. They have
decided that midway through the project, they will decompose this particular work
package. What tool or technique are they using? 
Rolling wave planning is a tool used in the process of define activities to break work
down in the future. Forward planning and requirements future planning are not real tools
used in the process of define activities. Decomposition is a tool used to break down the
current activities.
13. The deliverables for the office relocation project were accepted by the company stakeholders,
and all office staff were very happy with the work of the movers. The office manager requested
to close the project immediately due to year-end budgetary closeouts. The movers filed a claim
for an additional $300 for moving a copier that was not part of the plan. What should the
project manager do next?
A project can only be closed once all claims have been settled. Claims should be sent to claims
administration, where negotiation would be the preferred way to resolve them – Keep the
project open inform claim admin
14. While working on the network upgrade project, the project manager receives many ideas about
what to include in the project. The ideas seem to be very scattered and not logically grouped.
What tool can best help the project manager group these ideas?
 An affinity diagram is used to group large number of ideas to review and analyze. A histogram is
used to show frequencies over time. A flowchart is used to visually view a process for
improvements. An ideas matrix is a made-up term.
15. Two team members were having a conflict over what programming method should be
used on the new application. They have resolved the conflict. What would be their next
step?   
When a problem has been solved, the next step would be to confirm that the solution has
actually solved the problem after it has been implemented.
16. After the iteration has completed where will the team inspect the methods, they used to build
that increments?
A retrospective is done after each iteration for the team to inspect and create a plan for
improvements to be done in the next iteration.
17. The project manager and the project team are reviewing the completed deliverables to
see if they meet the performance requirements outlined in the requirements
documentation. This is done so that when the customers are invited to inspect the
deliverable, there will be no issues. What is the best output of this process?  
The process of quality control is when the deliverables are inspected to see if they meet
the quality requirements. The output of this process is verified deliverables. Control
quality is generally done before the process of validate scope, where the deliverables will
be inspected by the customers for a formal acceptance. The project management plan,
accepted deliverables, and requirements documentation are not outputs of the control
quality process.
18. While working on a large multinational project, you identify some of the positive and negative
stakeholders. What process group are you currently engaged in?
The process of identifying stakeholders is part of the initiating process group.
19. The project team has just assigned costs to each of the activities on the project. They
will now use these costs to find the overall budget of the project. What tool can the
project team use to complete this task?  
If the activities have been assigned costs, then the process of estimate costs has been
completed. The next process would be to determine budget and use the cost aggregation tool to
integrate all the activities into the overall budget of the project. The tools of bottom-up
estimation and parametric estimation are not used to determine a budget. You do not need an
expert in order to aggregate costs; maybe to help determine the costs, but not to aggregate
them.Cost aggregation
20. You are currently managing a business process reengineering project and have identified
all the risks that can affect the project. You would like to put the risks in order from most
impact to least impact on the project. What is the best process for doing so?
Perform qualitative risk analysis is a process used to rank risks according to probability and/or
impact. Perform quantitative analysis is done in order to assign values to the risk. Plan risk
response describes the strategies that would be used if a risk were to materialize. Rank risks is
not a valid process.
21. While managing a datacenter project, a few customers requested a feature be added to the
project that will enhance the security system in the datacenter. The change was submitted to
the change control board and was denied due to the high cost of the security system. A few
months later another customer submitted the same change back to the project manager. What
is the best step the project manager can take in this scenario?
The best thing to do in this scenario would be to inform the customer that the change
cannot be added due to the fact that it was already rejected by the change control board.
You should not add changes to a project management plan without it being first
approved, and there is no need to inform the change control board again since its
members have already denied it.

22. The project manager has acquired the project team members and is starting to work
with them to complete the project work. During this process the project manager has
utilized a variety of rewards and recognition theories to keep the team motivated. What
is the output of this process?  
The process being completed in this question is develop team. The output is team
performance assessments. All other choices are tools in this process.
23. A project manager has completed the project status report. The report states the CPI is 1.1 and
the SPI is 1.14. The report was given to the project sponsor, who has become very upset about
the project’s progress and has requested an immediate meeting with the project manager.
What should the project manager report in the meeting?
A SPI and CPI of 1 and greater tell us that the project is actually under budget and ahead
of schedule. All other choices are reporting wrong information.
24. While constructing a new office space, the sponsor has requested the project manager
complete the project sooner. While analyzing the work, the project manager has noticed
that some of the work can start before the predecessor work is done. What can the
project manager do in this scenario to complete the project sooner? 
A lead is an overlap between project activities. This means that work will start before the
predecessor work is done. Lag time will add a delay between activities. Slack is the amount of
time you can delay an activity without delaying the project. Reserves are the additional time
added to the activities for risk.
25. While analyzing the budget of a project, the project manager notices that the current CPI
of the project is .93 and the SPI is 1.1. What best describes what is taking place on this
project?   
Crashing involves adding more resources to a project to decrease the schedule. In this
scenario, the project is 7% over budget but is 10% ahead of schedule. Fast tracking and
resource leveling generally do not increase costs. Best tracking is a made-up term
26. The project manager is working on a new electrical wiring upgrade project for the entire
office. Due to safety issues, the project manager cannot move forward with many parts
of the project without inspections and permits from the local Buildings Department.
Most permits take approximately 6 weeks to get. Where would the project manager
document the opportunity the project should take if a permit comes within 2 weeks
instead of the 6 weeks?   
This question describes a positive risk, which is known as an opportunity, and this is added to
the risk register. The assumption log will only document assumptions that are made on a
project, and the issue log will have a list of issues that are currently taking place on a project. A
change request is only issued when parts of the project management plan or document must be
updated.
27. Over the last three weeks the project team has finally been able to establish a shared
vision of what the product would look like when it is complete. This is an example of?
Progressive elaboration occurs when more information in detail emerges over time.

28. Your company has just started a project to allow remote workers to join the network
using a virtual private network (VPN). During the execution of the project, one of the VPN
servers completely fails, and the team will need to replace it as soon as possible.
Fortunately, the project team anticipated that this might happen and has a plan for
replacing the server. What should the project manager do next? 
Implement risk response is a process in the executing process group, where the project
manager implements the preplanned responses to any risks that may have taken place.
Plan risk responses is done to determine the team’s response if a risk happens, perform
qualitative risk analysis is used to rank risks, and conduct risk response is not a PMBOK
process.

29. While working on an agile project, a customer has requested for the team to deploy the
software as soon as the iteration is done. The customer has already checked the
completed part of the software and has accepted it. The team has refused to deploy the
software. What work best explains the team’s refusal?

Iterations are part of a product that is inspected by the customers. An iteration may not
be something that can be released to users since it only represents a few weeks’ worth
of work. A release usually includes multiple iterations that are releasable to the
customers. In this question the customer has already accepted the iteration, which
means there are no errors in it.
30. Senior management in the organization would like your project to have as few risks as
possible. Which of the following contracts best meet their criteria?
A fixed price contract will have the lowest risk for the project, since the costs of the labor
and material are known up front. All other contracts, such as cost reimbursable and time
and material will have more risks for the buyers than the sellers. A cost plus fixed fee
contract is a type of cost reimbursable contract.

31. Team members Mark and Bill are currently experiencing conflict in the office move
project. Mark believes that it would be best if they moved the furniture first and then the
computers, whereas Bill believes it’s best to move the computers and then the furniture.
This conflict is causing a serious delay to the project, and both Mark and Bill have
decided they will make a decision on what to move first at a later date. What conflict
resolution technique best describes this scenario? 
The conflict resolution technique Illustrated in this question is withdrawal, which is when
they postpone the issue to a later date to be better prepared. Compromise is when the
two sides reach an agreement but both sides have to give up something. Postponing is a
made-up term.

32. The project manager and sponsor are consulting with banks and other lending
institutions in order to obtain funds for the project. What process this describes these
actions?
In the process of determine budget is where the tool of financing is used to seek funding
for the project. Develop project Charter is used to get the project authorized. Plan cost
management is used to create the cost management plan. Determine project financing
is made-up process.

33. While measuring quality on a project, the project team decided to just measure the
quality as pass/fail. The team has determined that this is the best method because the
deliverables are mostly functions that will need to produce a correct result. What best
describes this measurement?   
An attribute sample is a measurement that is usually pass/fail or good/bad. Statistical
sampling is a measurement that is not just pass/fail; it also has a middle ground, such
as good, very good, bad, or very bad. Statistical independence means that an outcome of
two events cannot affect each other, and mutually exclusive is a term that is used when
two events cannot happen at the same time.

34. The project manager is having a very difficult time collecting the requirements from the
customers. The customers are having a difficult time putting the requirements into
logical groupings. What tool can best help them group the requirements?  
 An affinity diagram is used to group large numbers of ideas to be analyzed. A prototype
is a functional model of a product given to customers for their feedback. Decomposition
is a tool used to break work down into more detailed activities. The requirements
documentation would be the output of the process of collect requirements, not a tool.

35. The project manager has to present the risk assessment to the senior management and
has decided to take the most graphical representation of the probability and impact
assessment. What tool should the project manager use?   
Bubble charts are tools in the perform quantitative risk analysis process and can show
the probability, impact, and ranking of risk. The risk register is not graphical. Pareto
charts are used for quality and not risk. Risk summary charts is a made-up term.

36. While working on a project, the project team has encountered a problem that has halted the
project work. The team is unable to come up with a solution and would like to have an outside
company come in and finish the rest of the project. What should the project team do next?
A request for proposal is used when there’s a problem on the project, and this solution is not
easy to determine. This is generally a formal request made by project vendors to understand
how they would rewrite the scope statement. Conducting a bidder conference will not come up
with solutions to the problem with the project. A request for quotation is made to understand
how a vendor develops satisfied requirements and how much it will cost.

37. While working on a project, the CEO of the company has informed you that he would like
to terminate the project and have you work on a few others projects. What kind of
influence does this best represent? 
Upwards influence is for stakeholders above you such as senior management. Downward
influence is for those below you such as team members. Sideways influence is for those who are
your peers such as other project managers. Outwards influence is for those who are external,
such as vendors

38. When managing a small construction project, the project manager has informed the project
team members that they are using too many materials to complete the project work. The
project manager feels the team members could utilize a lot less materials to accomplish the
work they’re currently doing. What process describes this scenario?
Control resources is a process that ensures the physical resources are being utilized correctly.
Manage team and develop team are used to manage the project team and not the physical
resources. Monitor resources is a made-up process.

39. The project planning has been completed for the office renovation project. The project
management plan has been approved by the sponsor and senior management. What would the
project manager do next?
A project kickoff meeting is generally done after planning a large project to bring the team
together and inform them of the project requirements. There is no need to inform senior
management, as they approved the plan.
40. The project team has completed the scope baseline and has started to break down each
of the work packages in into individual activities. What process should the team do next?
After the team has created the activity list in the process of define activity, the next
process should be sequencing the activities. This should be done before the team
develops a schedule. Creating WBS and defining scope will come before defining
activities.

41. Which of the following is not a principle of agile planning?

42. The datacenter redesign project is currently 30% complete. The project manager is not happy
with the way processes are being followed by the team in ensuring that the network wiring will
meet its quality requirements. What process should the project manager do to improve the
processes so as to meet the quality requirements with the network wiring?

Manage quality is an executing process where you will improve processes by conducting audits
and process analysis. All other choices are monitoring and controlling processes that will be
used to measure the work against the project management plan.

43. The project team is currently working on an advertising project. They have completed a few of
the activities, which includes writing the script for the commercial. Once the team completes an
activity, what should they do next?
Once work is done on a project, the team should update the work performance data. This will
include the status on the work such as when it was completed or started. The project manager
will take the work performance data and create the work performance information and report,
which will then be given to all the other stakeholders. You should not close the project or phase
until all work has been completed and accepted.

44. While working on a tablet redesign project for large technology company, the project manager
received a change request from a key stakeholder. The change request would change the
position of the power button from the top to the side of the tablet. After an assessment of the
change, the change control board declined the change due to concerns about redesigning the
motherboard. What should the project manager do next?
Once a change is approved or denied, the project manager should update the change log to list
the status of the change. If a change is approved, the project management should be updated.

45. While monitoring and controlling the project, the project manager and the team have
consistently received broken equipment from a particular vendor. They have spoken with
the vendor and implemented a new process that will ensure the equipment does not
show up broken. This seems to have solved the problem. What is the next step the
project manager should take?
 When encountering any problem on a project, the project manager should first identify the
problem, define the problem, investigate, analyze, solve, and then check the solution. In this
situation, the problem has already been solved, so the next step would be to check the solution
to ensure the problem has actually been solved.

46. Project manager Mark is currently working on a new office automation project and is
consistently being asked for updates and meetings with the project sponsor. Mark
informs the sponsor that the constant meetings disrupt his work, and his project is
starting to fall behind schedule. The sponsor responds by saying that that is his
management style. What best describes the sponsor’s management style?  
Theory X is a management theory in which the manager does not trust his or her
workers and will micromanage them. This theory generally leads to the team being
unhappy. Theory Y refers to when a manager believes people want to do the work and
trusts them. Theory Z refers to when employees are committed to a business and will
generally stay with that business for a long period of time. Maslow’s hierarchy of needs
specifies what a company must have in order for employees to stay motivated

47. While developing a new smartphone, the project team has identified a specific set of
performance measurements that the phone should meet when it is complete. The
measurement looks at how fast the phone can boot up and how fast it can shut down.
Where should the project team document these measurements?  
Quality metrics are used to measure the project deliverables. The quality checklist will
inform the project team what to look for when inspecting the project deliverables. The
quality management plan will outline how to conduct the quality processes such as
manage quality and control quality. The requirements traceability matrix will track the
requirements back to their origin.

48. When using different prioritization technique what is the most important aspect that the
agile project manager should communicate to the customers?
When using any prioritization technique is important to ensure the customer understands not to
worry too much about the specifics of the technique but to understand that it is done prioritize
the features based on relative value.

49. After the project manager has collected the requirements and received approval for the scope
statement, what process should the project manager do next?
 The create WBS process is generally done after the scope statement has been created, as it will
decompose the deliverables in the scope statement. You cannot define activities or sequence
activities until the WBS is complete, as you will need to know work packages to create the
activities. Create scope baseline is a made-up term.

50. During a new workstation rollout project, a stakeholder asked for a change to some of the
software being installed. The change was submitted to the Change Control Board but was
rejected due to the high increase in cost of the software being requested. What should the
project manager do next?
Once a change has been denied, the next step is to update the change log with the
status of the change. That can include whether it was approved or denied. Because this
change was denied, it is not considered an issue on the project. The Change Control
Board has already denied the change, so there is no need to perform additional analyses
or resubmit it.

51. What is the main difference between the product scope and the project scope?
The product scope describes the features and functionality of the product, whereas the project
scope describes how to get the features and functionality from that product

52. The project manager, Peter, has been informed by the sponsor that the project needs to
be completed 2 weeks earlier than the scheduled time. Peter goes to the team and
informs them that they will need to work overtime to complete the project sooner. What
is Peter doing to shorten the schedule?   
Crashing adds resources to the project and will generally increase the cost. Since the
team will be working overtime, this will result in additional costs to the project. Fast
tracking is when you run activities in parallel. Adding leads to activities will overlap
activities, which is not mentioned in the question. The sponsor has not authorized a
scope change on the project.