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MCM 04 Assessment Task 2

Communication is a complex process that involves the exchange of information between a sender and receiver. It is rarely a purely one-way or two-way process due to the many factors that can influence understanding. Effective communication requires encoding a message, transmitting it, receiving feedback, and decoding the message accurately. There are different levels of communication including interpersonal, intrapersonal, group, and mass communication, each with their own characteristics around verbal, nonverbal, written, and visual elements. Feedback plays a key role in ensuring messages are understood as intended in the communication process.
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0% found this document useful (0 votes)
54 views5 pages

MCM 04 Assessment Task 2

Communication is a complex process that involves the exchange of information between a sender and receiver. It is rarely a purely one-way or two-way process due to the many factors that can influence understanding. Effective communication requires encoding a message, transmitting it, receiving feedback, and decoding the message accurately. There are different levels of communication including interpersonal, intrapersonal, group, and mass communication, each with their own characteristics around verbal, nonverbal, written, and visual elements. Feedback plays a key role in ensuring messages are understood as intended in the communication process.
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Assessment Task 1-1

1. What key words or phrases best capture the meaning of communication?

First communication is an information exchange, understand that definitions are neither


wrong nor right, just useful or not useful. Many of the definitions offered here dilute
“communication” to the point that everything is communication. Not too useful. If I sneeze and
you move away from me, it is not useful to call that communicative behavior. If I look at the sky
and see gray clouds, so I grab my umbrella, I haven’t just communicated with the sky.
Communication should encompass a variety of situations such as ordinary conversation,
deception, coded/secretive communication between POWs several cells apart, and the game of
Charades. The definition is less useful if it encompasses cursing when you hit your thumb with a
hammer, or crying when you are sad.

In very simply terms: You have thoughts “asleep” in your head that I would like you to be
currently thinking. I access your senses with some sort of stimuli sounds, sights, smells, etc. That
I believe will activate those thoughts. If it works, you and I are thinking the same thing. That is
communication. In a fully communicative situation you are aware that I am doing this and you
contribute to the process.

2. Discuss the adage “One cannot not communicate.”


it will be harder than you expect to keep up the silence for more than five or ten seconds, if we
are not say anything at all. If you don’t believe it, try it out yourself! During your next
conversation with your friend or partner just stop talking. communication is a big part of our
life. It is a very important component among athletes, between athletes and coaches within a
training, before and also during a competition, and between athletes and their parents. Good
or bad communication will influence you in getting what you want or need to succeed in
sports, everyday life and to reach your goals.
Assessment Task 2-1
1. Comment on the statement that communication is a two-way process. What role does
feedback play in this process?
A cycle of communication is not a two-way communication in its entirety. Meaning, two-way
communication is not as simple as one may infer. communication by focusing on the eyes of the person
speaking, making eye contact, watching body language, responding appropriately with comments,
questions, and paraphrasing, and summarizing to confirm main points and an accurate understanding.
Two-way communication has a sender and receiver, Communication is also negotiated which means that
the sender and receiver listen to each other, the messages then gathers information to respond.

2. With the help of diagram, describe the process and elements of communication
The importance of effective communication is immeasurable in the world of business and in
personal life. From a business perspective, effective communication is an absolute must,
because it commonly accounts for the difference between success and failure or profit and loss.
It has become clear that effective business communication is critical to the successful operation
of modern enterprise. Every business person needs to understand the fundamentals of effective
communication. Transmission

TRANSMITTING THE
MESSAGE

Reception of
the message
Encoding the
message
Decoding the
NOISE message

Developing
an idea
Acceptance/rejection
of message

sender

Giving feedback Using the


information

feedback
3. Compare and contrast the levels of communication.

Points of Interpersonal Intrapersonal Group Mass


Comparison

Verbal the process of vocalization, or more than two communication


Communication exchange of talking to ourselves, individuals are channels in mass
information, ideas can help us achieve involved, it is called communication
and feelings or maintain social group include television,
between two or adjustment. For communication. radio, social media,
more people example, a person Groups such and print media.
through verbal or may use self-talk to as families, work Examples of mass
non-verbal calm himself down teams, friendship communication
methods. in a stressful circles, committees, include commercial
situation, or a shy and teams are some advertising, public
person may remind examples relations,
herself to smile journalism, and
during a social political
event. campaigning.

Nonverbal facial expressions, communication with nonverbal signals mass media such as
Communication the tone and pitch one's self, and that particularly relevant print, radio,
of the voice, may include self- to small groups television, the
gestures displayed talk, acts of include appearance; Internet, etc.
through body imagination and spatial relations,
language (kinesics) visualization, seating
and the physical arrangements, and
distance between distances; eye
the communicators contact; facial
expressions; body
movements and
gestures; vocal
cues;
Written make or break for the communication commonly known as A 'Written
Communication effectively you have with and a memo, is a written Communication'
conveying a within yourself. This message that one means the sending
message to can be talking to member of the of messages, orders
someone else. The yourself, reading group distributes to or instructions in
ability to write aloud, writing, other members. writing through
clearly and thinking, Memos are a formal letters, circulars,
concisely ensures meditating, singing, type of group manuals, reports,
that everyone you and analyzing for communication and telegrams, office
communicate with instance. typically provide memos
will understand the important
message that you information about
are trying to give. the group's task.

Visual ideas graphically in the practice of using


Communication ways that are visual elements to
efficient and help to communicate
convey more information or
meaning. It's a ideas. Types of
critical element of visual
any content communication
marketing strategy. include animated
This is because GIFs, screenshots,
visuals can help to videos, pie charts,
evoke emotions in infographics, and
your audience, slide deck
presentations.
Listening listening Listening to others receiving,
includes providing will assist you in interpreting,
reactions and grasping what the recalling,
responses for the other team evaluating, and
person who is member is speaking responding to
speaking. These even if the subject verbal and
reactions and is not very well nonverbal
responses are known. messages. We
called feedback begin to engage
with others

Assessment Task 3-1

1. Watch closely two persons communicating with each other. Note the various signs and symbols used
for interaction. Analyze how their roles as sender and receiver interchange while interacting. Examine if
there is any noise or barrier existing in their communication. If yes, observe the effect of the noise on the
communication process.

As I watched my friend converse with someone, I observed a few peculiarities about how they
communicate they were chatting at a distance with a face mask covering their mouths because of the
community guidelines implemented for Covid-19 in our neighborhood. In addition I noticed that noises
from the passing vehicles in the road delays the communication process, the receiver could not easily
understand the message of the sender due to noise distance and confusing delivery of the message. As a
result my friend had to repeat herself several times in louder voice until her friend understand it.
2. Look around for a communication scenario and plot the communication model adapted using a
diagram.

NOISE
HELLO
= MESSAGE

SENDER RECEIVER
CHANNEL

It describes communication as a process in which participants alternate positions as sender and receiver
and generate meaning by sending messages and receiving feedback within physical and psychological
contexts.

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