User Guide
User Guide
Manufacturer:
Hisense Communications Co.,Ltd.
Address: 218 Qianwangang Road, Qingdao Economic& Technological Development Zone, Qingdao, China
Importers:
Hisense France SAS
Hisense Iiberia,S.L.U
Hisense Italia S.r.l
Hisense South Africa
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Table of Contents
Safety precautions................................................................................................................................................................3
Medical Device..................................................................................................................................................................... 3
Road Safety.......................................................................................................................................................................... 4
Power Supply & Charging..................................................................................................................................................4
Specific Absorption Rate (SAR)......................................................................................................................................... 4
Recommendations for reducing the user’s exposure to radiation................................................................................... 5
Compliance...........................................................................................................................................................................5
1 General Information........................................................................................................................................................6
2 Your phone........................................................................................................................................................................8
3 Getting started.................................................................................................................................................................. 9
4 Using the Menu............................................................................................................................................................... 12
5 Appendix.........................................................................................................................................................................17
EU Declaration of Conformity......................................................................................................................................... 19
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Safety precautions
Please read the safety precautions carefully to ensure the correct use of your mobile phone.
Do not disassemble, modify or repair the device or the battery by yourself, otherwise the warranty
will be invalid.
Use only Hisense approved batteries, chargers, accessories and supplies.
Do not crush, throw, or puncture your mobile phone. Avoid dropping, squeezing, or bending your
mobile phone.
Do not use your mobile phone in a moist environment.
The operating temperature should be 0℃~ +55℃.
Do not expose your device to areas with flammables and explosives.
Do not turn on your mobile phone when it is prohibited to use.
For driving safety, only a passenger can operate the device when the car is in motion, not the driver.
Use a dry soft cloth to clean the device; do not use water, alcohol, detergent or any chemicals.
Please backup any important data in case repairs or other causes may result in data loss.
Do not disconnect the device during memory formatting or file transfer operations, it may cause
program failure or file damage.
Keep the phone, battery and charger out of the reach of children to prevent them from swallowing it
or injuring themselves by accident. Children should only use the device with adult supervision.
Observe all rules and regulations applicable to mobile phones in hospitals and
health care facilities.
Only use the battery and charger included with the product.
To prevent hearing damage, do not listen at high volume levels for long periods.
Do not dispose of used phones or batteries in a household rubbish bin.
The phone shall only be connected to a USB interface of version USB 2.0.
This product can be used across EU member states
Medical Device
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Road Safety
Using damaged cables or chargers, or charging when moisture is present, can cause electric shock.
Power Adaptor is intended for indoor use only.
Power outlet should be readily accessible. The outlet should not be blocked during use.
To fully disconnect the phone from the mains, unplug the AC/DC cable from power outlet.
Power adapters may become warm during normal use, and prolonged contact may cause injury.
Always allow adequate ventilation around power adapters when using them.
The ventilation should not be impeded by covering ventilation openings with items (for example
newspapers, tablecloths, curtains and so on) to avoid overheating and malfunction. Maintain a clearance of
at least 10 cm around the phone.
The phone should be used in a moderate climate.
Do not plug or unplug USB port with wet hands, or it may result in risk of electric shock.
The phone is built with an internal rechargeable battery: do not expose the phone to excessive heat
such as sunshine,fire or the like.
Battery contains materials which are hazardous and harmful to the environment. The battery must
be recycled or disposed of separately from household waste.
The device is designed to meet the requirements for exposure to radio waves established by the
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European Union. These requirements set a SAR limit of 2.0 W/kg averaged over ten gram of tissue when
use in head or Body, and set a SAR limit of 2.0 W/kg averaged over ten gram of tissue when use in
Limbs.This
product was tested and recorded the maximum reported SAR value was 0.73W/kg for head,
0.44W/kg for body.
The actual SAR level will be much lower than above value since the product has been designed to
use the minimum energy for necessary communication with the base station.
Use your mobile phone in good signal reception conditions, to reduce the amount of radiation
received (especially in underground car parks, on train journeys or in a car, etc.).
Use your phone when it receives the best signal (e.g.: Maximum number of signal strength bars).
Use a hands-free kit.
During calls, keep the phone away from the abdomen of pregnant women and the lower abdomen
of teenagers.
Compliance
This equipment is in compliance with the essential requirements and other relevant provisions of Directive
2014/53/EU.
HARDWARE VERSION: FS170-MB-V7.0
SOFTWARE VERSION: Hisense_ HLTE223E_51_S03_01_01_ZA00
Hisense_ HLTE223E_51 _SVV _VV_VV_ZA00
(VV stands for update software version number) And the update on VV will not change the radio frequency
conformance of this product.
Frequency Range:
Bluetooth: 2402-2480 MHz(TX/RX)
2.4G Wi-Fi: 2412~2472MHz
EGSM900: 880-915MHz(TX), 925-960MHz(RX)
DCS1800: 1710-1785MHz(TX), 1805-1880MHz(RX)
WCDMA2100: 1920-1980 MHz(TX), 2110-2170 MHz(RX)
WCDMA900: 880-915 MHz(TX), 925-960 MHz(RX)
LTE Band 1: 1920-1980MHz(TX); 2110-2170MHz(RX)
LTE Band 3: 1710-1785MHz(TX) ; 1805-1880MHz(RX)
LTE Band 7: 2500-2570MHz(TX); 2620-2690MHz(RX)
LTE Band 8: 880-915MHz(TX); 925-960MHz(RX)
LTE Band 20: 832-862MHz(TX); 791-821MHz(RX)
LTE Band 38: 2570-2620MHz(TX/RX)
LTE Band 40: 2300-2400MHz(TXRX)
Galileo E1/GPS L1: 1559-1610MHz(RX)
FM: 87.5MHz-108MHz(RX)
RF-Output Power:
Bluetooth: 5.84dBm
BLE: 4.77dBm
2.4G WIFI: 15.00dBm(802.11b), 12.48dBm(802.11g), 11.03dBm(802.11n-HT20)
LTE: Band 1/3/7/8/20/38/40: 23dBm
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EGSM900: 33 dBm(GMSK), 27dBm(8PSK)
DCS 1800: 31dBm(GMSK), 26dBm(8PSK)
WCDMA2100/WCDMA900: 23dBm
DAS/SAR:
Head: 0.73W/Kg
Body: 0.44W/Kg
1 General Information
1.1 Profile
Please read this pamphlet carefully in order to make your phone in perfect condition.
Our company may change this mobile phone without prior written notice and reserves the final right to
interpret the performance of this mobile phone.
Due to different software and network operators, display on your phone may be different, refer to your
phone for details.
1.2 Safety warning and Attentions
Safety warning
ROAD SAFETY COMES FIRST
Do not use a hand-held phone while driving. Use hands-free fittings when calls are unavoidable while
driving. In some countries, dialing or receiving calls while driving is illegal!
SWITCH OFF IN AIRCRAFT
Wireless devices can cause interference in aircraft. Using a mobile phone in flight is illegal and risky.
Please make sure that your mobile phone is powered off in flight.
SWITCH OFF BEFORE ENTERING RISKY AREAS
Strictly observe the relevant laws, codes, and regulations on the use of mobile phones in risky areas.
Turn off your mobile phone before entering a place susceptible to explosion, such as an oil station, oil tank,
chemical plant or a place where a blasting process is under way.
OBSERVE ALL SPECIAL REGULATIONS
Follow any special regulations in force in any area such as hospitals and always switch off your phone
whenever it is forbidden to use it or, when it may cause interference or danger. Properly use your mobile
phone near medical apparatuses, such as pacemakers, hearing aids and some other electronic medical
devices, as it may cause interference to such apparatuses.
INTERFERENCE
The conversation quality of any mobile phone may be affected by radio interference. An antenna is
built inside the mobile phone and located below the microphone. Do not touch the antenna area during a
conversation, lest that the conversation quality deteriorate.
QUALIFIED SERVICE
Only qualified personnel may install or repair phone equipment. Installing or repairing the mobile
phone on your own may bring great danger and violates the warranty rules.
ACCESSORIES AND BATTERIES
Use only approved accessories and batteries.
USE SENSIBLY
Use only in a normal and proper manner.
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EMERGENCY CALLS
Ensure the phone is switched on and in service, enter the emergency number, e.g. 112, then press the
Dial key. Give your location and state your situation briefly. Do not end the call until told to do so.
Note: Just like all other mobile phones, this mobile phone does not necessarily support all the features
described in this manual due to network or radio transmission problems. Some networks even do not support
the emergency call service. Therefore, do not rely solely on the mobile phone for critical communications
such as first aid. Please consult the local network operator.
Precautions
This mobile phone is well designed with fine art. Please exercise special care when using it. The
following suggestions will help your mobile phone survive the warranty period and extend its service life:
Keep the mobile phone and all its fittings beyond children's reach.
Keep the mobile phone dry. Keep away from rain, moisture, liquid or other substances that may corrode
electronic circuits.
Do not use or store the mobile phone in dusty place, lest that active parts of the mobile phone be damaged.
Do not store the mobile phone in a high-temperature place. High temperature will shorten the life of
electronic circuits and damage the battery and some plastic parts.
Do not store the mobile phone in a chilly place. Otherwise, moistures will be formed inside the mobile
phone to damage electronic circuits when the mobile phone is moved to a constant temperature place.
Do not throw, knock or shock the mobile phone, as that will destroy the internal circuits and high-precision
components of the mobile phone.
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2 Your phone
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2.2 Functions of Keys
The mobile phone provides the following keys:
Power key
Power key situates at the right side of the phone. While using the phone, you can press this key to lock
screen; if you press and hold this key, a phone-options dialog would pop out. Here, you can select to power
on/off, restart and turn on/off airplane mode.
Volume key
Volume key situates at the upper side of the power key. You can press it to adjust ring volume.
2.3 Functions of icons
Home icon
Touch this icon to return to the main interface.
3 Getting started
4.1 Calculator
You can use this Calculator to solve simple arithmetic problems or use its advanced operators to solve
more complex equations.
Enter numbers and arithmetic operators on the basic screen; swipe left to open the advanced screen;
Touch DEL icon to delete the last number or operator you entered. Touch & hold DEL icon to delete
everything in the display.
4.2 Calendar
You can open Calendar to view events you’ve created.
Touch the Calendar icon in the main menu interface. Events from each account you’ve added to your
phone and configured to synchronize calendars are displayed in Calendar.
Creating an event
You can use Calendar on your phone to create events. In any calendar view, touch menu icon of the
screen >New event to open an event details screen for a new event.
Enter event title, time, and optional additional details about the event.
Synchronizing and displaying calendars
When you add a Google Account or Microsoft Exchange Active Sync account to your phone that
includes a calendar service, and you configure that account to synchronize calendar events to the phone, the
events from that calendar are added and kept up to date in Calendar on the phone.
Change Calendar settings
You can change the following settings for how Calendar displays event and how it notifies you of
upcoming events. Open a Calendar view, touch menu icon and touch settings.
4.3 Camera
Touch the Camera icon in the main menu interface, camera opens in Normal mode, ready to take a
picture. In this mode, you can touch the bottom icon to take a photo or record a video.
4.4 Chrome
You can use Chrome to view web pages and search for information on the web.
4.5 Clock
Touch the Clock icon in the main menu interface. Clock opens with the date and time displayed on your
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Home screen wallpaper.
You can set an alarm by modifying an existing alarm or by adding a new one.
4.6 Contacts
Create contact: Touch add contacts icon in the right down side, fill in the information and save it.
Delete contact: Long press the target contacts. Touch delete icon to delete contacts. In the contacts
screen, touch menu icon and you can perform the following operations:
SIGN IN:you can sync with your account.
Contacts to display: you can select the contacts on different group to display.
Labels: you can create labels and add contacts to labels from your phone contact.
Settings: you can set sort list by and view contact names in this interface.
Import/export: you can import/export the contacts form SIM card or storage; you can also share the
visible contacts.
Blocked numbers: you can screen calls and SMS from specific phone numbers.
4.7 Drive
Google Drive is a cloud storage and file management program. You can enter it after logging in the
Google account.
4.8 Duo
This is a social application. You can do video chat with another user of the same app. Please connect to
the internet before use. It will automatically switch between Wi-Fi and Cellular Data, depending on the
speed of each.
4.9 Files
The phone supports the SD card. You can use the File Manager to conveniently manage various
directories and files on the phone and the SD card.
4.10 FM Radio
Please plug in the compatible headphones to the device and then turn on the radio. The headphones
cable can be used as FM Antenna. Please adjust appropriate volume when listening to the radio. Continue to
use higher volume is harmful for your ear.
4.11 Gmail
You can use the Gmail application to read and send email.
Touch Gmail icon to access it. If the Gmail account has not been set up, you can set up a Gmail account
in a few steps.
Account setup
Enter a Gmail address and the account’s password.
Account settings
Set inbox checking frequency.
Set Send email from this account by default.
Set Notify me when email arrives.
Set Synchronize contacts, calendar or Gmail from this account.
Set Automatically download attachments when connected to Wi-Fi.
Compose and sending Gmail
1. Touch the create icon to compose a new Gmail.
2. Enter Gmail address(es) for intended recipient(s).
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3. Touch Menu → Attach file to attach a file.
4. Touch Menu → Add Cc/Bcc to add copy or blind copy this Gmail to other contacts.
5. After completing the Gmail, Touch send icon to send the Gmail. Touch folder icon to check the
account status. For each Gmail account there are five default folders, i.e., Inbox, Drafts, Outbox, Send
and Trash. To view sent Gmails, open Sent folder and tap refresh icon.
4.12 Google
You can use the Google application to instant access to weather, road conditions, such as practical
information.
4.13 Maps
Through this function, you can view the specific geographic location, or look for the place you want to
reach.
You must first add account. You can quickly see your favorite site and get a better suggestion after
login.
4.14 Messages
You can use Messages to exchange text messages (SMS) and multimedia messages (MMS) with your
friends on their mobile phones.
Sending a message
1. Touch message icon on the home screen and touch start chat icon to edit a new message.
2. Enter a contact’s name or call number in the To field. As the information is entered, all matching
contacts appear. Touch a suggested contact or multiple contacts as message recipient(s).
3. Touch Enter message to compose your message.
4. After completing the message, touch Send icon to send your message.
4.15 Phone
Touch the phone icon on the Home screen or in main menu interface. Three tabs are listed at the top of
the screen. Select the phone tab and you can find a dialpad screen where you can input phone number to
originate a call.
Note: During a conversation, you can’t originate a new call by open the dialpad, enter number and
press dial key. If you press dial key, the current conversation would hold.
4.16 Photos
Both pictures and videos taken by camera or stored in the phone and the SD card can be scanned
through this function. You can also view the files on line after you login the Google account.
4.17 Play Movies& TV
You can use Play Movies & TV to watch the video. Please login the Google account before use.
You can record audio and set the recorded audio as a ringtone.
4.22 SIM Toolkit
STK service is the tool kit of SIM card. This phone supports the service function .The specific items are
depended by SIM card and network. Service menu will be auto added to the phone menu when supported by
network and SIM card.
4.23 YouTube
You can use YouTube to watch the video. Please login the Google account before use.
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5 Appendix
Appendix 1:Troubleshooting
If you find exceptions when operating the mobile phone, restore the factory settings and then refer to
the following table to solve the problem. If the problem persists, contact the distributor or service provider.
Fault Cause Solution
The SIM card
Contact your network service provider
is damaged.
The SIM card
SIM is not in Check the SIM card
card position.
error The metal
face of the
Clean the SIM card with a clean cloth
SIM card is
polluted.
Signals are
obstructed.
For instance,
radio waves
cannot be
Move to a place where signals can be effectively transmitted
effectively
transmitted
nearby a high
Poor received
building or in
signal quality
a basement.
Line
congestion
occur when
you use the Avoid using the mobile phone in high-traffic hours
mobile phone
in high-traffic
hours
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Calls cannot be Call barring is
Cancel call barring
dialed activated
The mobile
phone cannot The mobile
connect the phone is not
network in a service Move to the network operator's service area
area of the
GSM network
The signal is
Move to a place where the signal quality is high
weak
The charging
voltage does
not match the Ensure the charging voltage matches the voltage range
voltage range indicated on the charger
indicated on
The battery
the charger
cannot be
charged An improper
charger is Use the charger specially designed for the mobile phone
used
Ensure the charger plug is in good contact with the mobile
Poor contact
phone
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EU Declaration of Conformity
Safety
Article 3.1(a) EN 62368-1:2014+A11:2017
Health EN 50360:2017
Article 3.1(a) EN 50566:2017
EN 50663:2017
EN 62479:2010
The notified body Bay Area Compliance Labs Corp.(BACL) (EU Identification Number: 1313) performed a
conformity assessment according to Annex III, Module B.