10
English
Quarter 1 – Module 6:
Analytical Listening in Problem
Solving
CO_Q1_English10_ Module 6
English – Grade 10
Alternative Delivery Mode
Quarter 1 – Module 6: Analytical Listening in Problem Solving
First Edition, 2020
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English
Quarter 1 – Module 6:
Analytical Listening in Problem
Solving
Introductory Message
This Self-Learning Module (SLM) is prepared so that you, our dear learners,
can continue your studies and learn while at home. Activities, questions, directions,
exercises, and discussions are carefully stated for you to understand each lesson.
Each SLM is composed of different parts. Each part shall guide you step-by-
step as you discover and understand the lesson prepared for you.
Pre-tests are provided to measure your prior knowledge on lessons in each
SLM. This will tell you if you need to proceed on completing this module or if you
need to ask your facilitator or your teacher’s assistance for better understanding of
the lesson. At the end of each module, you need to answer the post-test to self-check
your learning. Answer keys are provided for each activity and test. We trust that you
will be honest in using these.
In addition to the material in the main text, Notes to the Teacher are also
provided to our facilitators and parents for strategies and reminders on how they can
best help you on your home-based learning.
Please use this module with care. Do not put unnecessary marks on any part
of this SLM. Use a separate sheet of paper in answering the exercises and tests. And
read the instructions carefully before performing each task.
If you have any questions in using this SLM or any difficulty in answering the
tasks in this module, do not hesitate to consult your teacher or facilitator.
Thank you.
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What I Need to Know
This module was designed and written with you in mind. Primarily, its
scope is to teach you how to employ your analytical listening skills in
problem solving.
While going through this module, you are expected to:
1. Listen analytically to messages from audio materials.
2. Evaluate texts through analytical listening in terms of accuracy and
validity.
3. Use analytical listening in problem solving.
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What I Know
Multiple Choice: Select the best answer to each question by writing the letter of your
choice on your answer sheet.
1. This type of listening is for the purpose of enjoyment or appreciation.
A. Analytical/critical C. Appreciative
B. Emphatic D. Comprehensive
2. This type of listening is also known as active listening. You listen and participate
at the same time.
A. Comprehensive C. Emphatic
B. Analytical/critical D. Appreciative
3. This type of listening is showing mutual concern to the speaker. You let him/her
feel that you are in his/her foot.
A. Emphatic C. Appreciative
B. Comprehensive D. Analytical/critical
4. This type of listening is employed when you listen and take down notes during a
lecture.
A. Emphatic C. Appreciative
B. Comprehensive D. Analytical/critical
5. This type of listening is used to evaluate the content of the message.
A. Comprehensive C. Critical/Analytical
B. Appreciative D. Emphatic
B. Write TRUE if the statement is correct and FALSE if the statement is
incorrect.
6. In emphatic listening, the focus is to the speaker and not to the listener.
7. Listening comprises less of the percentage in communication than reading.
8. Withholding one’s judgment about someone’s idea is necessary to be a
good listener.
9. Listening to evaluate does not need to undergo listening to understand
because this is a deeper type of listening.
10. Listening is similar to hearing.
C. Listen to an inspirational message by Denzel Washington, an American
actor in this link:
https://www.youtube.com/watch?v=EBGb40yh4SY&feature=share
Then determine if the statement is TRUE or FALSE based on what you have
listened to.
11. Falling down few times equates to getting up many times.
12. Being easy is a lesser threat to progress than hardship.
13. Having a name in the show business is because of
hard work.
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14. Through one’s commitment, there’s a chance to start
something.
15. Having no consistency would lead no finish.
What’s In
Have you ever tried saying something, yet no one responded to you because
they are busy surfing their phones or busy playing computer games? Everybody
seems so busy that when they respond to you, they will let you repeat what you
said or worse no response at all.
Research shows that an average of 45% is spent listening compared to 30%
speaking, 16% reading and 9% writing. (Adler, Elmhorst & Lucas, 2012). The
remaining 30% is for non-communication.
In the previous lessons, you learned about the different types of listening. Let
us recall the different types of listening. The four types of listening are
appreciative, empathic, comprehensive, and critical/analytical.
When you listen for appreciation you are listening for enjoyment so this is
appreciative listening. Example, when you listen to your favorite music and you
enjoy singing along with it, it is appreciative listening.
When you listen empathically you are doing so to show mutual concern.
During this listening process you are focused to the speaker and you try to show him
that you are in his situation. Example, when your friend shares to you her problem
about doing household chores at home, you listen emphatically by being present at
the moment or by being mindful about what he shares.
If you are watching the news, listening to a lecture, or getting directions from
someone, you are listening to understand or listening to comprehend the message
that is being sent. This is comprehensive listening wherein you do active
listening. In class for example, while your teacher lectures on a certain lesson, you
are also in the process of taking down notes at the same time participating in the
discussion.
The last type of listening is analytical/critical listening. Analytical listening is
listening to evaluate the content of the message. As a critical listener you are
listening to all parts of the message, analyzing it, and evaluating what you heard.
For example, the current situation we are in—the COVID-19 Pandemic. Many
people have their own claims about their plight. Others will win approval of
Barangay officials just to be recipients of the Social Amelioration Program (SAP) of
the government. Assuming that you are a barangay official assigned to validate the
truthfulness of information given to you, how will you apply analytical listening? To
be an analytical listener, first, listen attentively to the speaker. As you listen, be
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attentive to his gestures- his facial expression and hand gestures. Consider also his
tone. Is he simply trying to win for approval or is the intention sincere? Second, ask
for questions to determine to what extent is the truthfulness of the information
shared by the speaker like how many members in the family are working? How
much is the monthly income? Are they renting or do they own the house? Third,
look for evidences. Ask for a barangay certification that the family belongs to an
indigent family. Ask for employment /student identification to determine the work
of the head or member of the family; and to determine how many siblings are
attending school. Finally, validate the claim based on proofs and honesty of
answers given. If you have done this, you are a good analytical listener.
What’s New
Activity : Analytical or Not?
1. 1 Listen/watch the video clip “We are the World” and answer the questions that
follow.
We are the World
https://www.youtube.com/watch?v=0MWNW_a35oY
1. What do the singers wanted to impart through the song amidst the
corona virus pandemic?
A. to call togetherness during the pandemic
B. to inspire front liners in fulfilling their duties
C. to show how people feel being at home during the lockdown
D. to promote shared responsibility and collective efforts to save
humanity.
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2. If you are going to rate what you feel while listening to the song, what
will your rating be? Choose two answers and check your rating that
corresponds to what you feel then give your reasons why. (4 points)
Feeling Rating Reasons
4 3 2 1
(very (much) (slightly) (not)
much)
amazed
inspired
hopeful
emphatic
worried
disgusted
1.2 Listen/watch closely the news report then complete the cause-effect map below
and answer the questions that follow. Access this link:
https://www.youtube.com/watch?v=sdsz-t540WI
COVID 19 LOCKDOWN
2.)
1.)
3.)
Source of image: https://www.cdc.gov/media/subtopic/images.htm
4. Who is most likely affected on the impact of the health crisis on corona virus?
A. employers who stopped operation of their businesses
B. entrepreneurs who lost their customers
C. citizens who have minimal income
D. employees who are freelancers
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5. Which of the statements would be the best implication of ‘government resources
are already stretched and much of the calamity fund has been used up.’
A. There is scarcity in the source of fund of the government.
B. Philippine government is not prepared for a pandemic.
C. The government looks for means on how to augment the needs of the
people.
D. The government converts other funds for the pandemic.
1.3 Which of the two listening activities you would most likely use analytical
listening in problem solving? Check your answer and explain.
A. We are the World (song)
Explanation:
B. Millions more unemployed in the Philippines Amid COVID 19
Lockdown (news report)
Explanation:
What is It
Analytical listening is being a “better” listener by listening critically to a
person, a song, or other audio materials to get the message that is intended to be
conveyed by the speaker. Being an analytical listener, you have to consider
listening in two aspects: listening to understand and listening to evaluate.
Remember though that the focus here is on analytical listening, to be able to do
this you have to employ both.
Here are some tips to be a good listener:
1. Withhold judgment. It is often difficult to understand another person’s
ideas especially when you have a strong opinion about something but you
have to listen first before you evaluate.
2. Talk and interrupt less. Sometimes the best approach to listening is to
let the speaker talk. Speak only when necessary. In this way, quality
communication is achieved and your level of understanding improved.
3. Ask questions. Sincere questions are genuine requests for information to
gather facts and details, clarify meanings and encourage a speaker to
elaborate.
4. Paraphrase. Paraphrasing involves restating speaker’s ideas in your own
words to make sure you have understood them correctly.
5. Attend to non-verbal cues. Focusing on a speaker’s non-verbal cues may
tell you more than his or her words. Non-verbal cues include gestures,
postures, vocal tones, facial expression, and more.
6. Take notes. When the conversation involves details or ideas you need to
remember, notes can be essential.
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7. Analyze the speaker’s evidence. As a good listener, you need to ask
yourself about evidences a speaker gives to support his or her statements.
Once you’ve identified the evidence, you need to make sure it is valid.
When do we say that evidences/proofs are valid or invalid?
The validity of evidences means details given were research- based, true,
and supported by statistics. Evidences are invalid on the other hand if they
are opinionated and not supported research.
8. Examine emotional appeals. Sometimes emotional reactions are a valid
basis for action. In some cases though, emotional appeals can obscure
important logical considerations.
Analytical listening involves problem solving or decision making. You have
to ask yourself questions like ‘what is the speaker trying to say?’, or ‘what is the
main argument being presented?’, ‘how does what I hear differ from my beliefs or
opinions?’ Remember your values and opinions are based on your ability to process
information to be able to solve problems or make informed decisions after weighing
pros and cons.
What’s More
Activity 2 : Armed with Optimism
Listen to the speech of Jack Ma, a Chinese billionaire and the co-founder of
Alibaba.com. Then, answer the questions indicated below.
Source: https://www.youtube.com/watch?v=8SN9Kj8SdgE
1. Which of the evidences indicated below is invalid on how Jack Ma experienced
failure?
A. He applied for the university three times but failed.
B. He applied for Harvard 10 times but failed.
C. He applied for a job 30 times but was rejected.
D. He thinks differently, and others believe that his ideas will work.
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2. What can be concluded in this statement? “The best assets you have is that you are
young.”
A. There are more chances of pursuing one’s dream in life at a young age.
B. Young age determines quality accomplishments in life.
C. Achieving success in life is determined by age.
D. Health is wealth.
3. “The opportunity lies where people complain”- Jack Ma
Which of the following supports the point raised in the speech?
A. Thinking differently on how to make things common.
B. Doing things after other people do.
C. Being prompt in everything you do.
D. Being brave to try new discoveries.
4. Which of the statements below was not done by Jack Ma and his co-founders for
their proposed business?
I. They tried to borrow money in the bank.
II. They talked to venture capitalists.
III. They were encouraged by their customers through emails.
IV. They were shaken by several rejections.
A. IV B. I C. II D. III
5. What life attitude Jack Ma wanted to impart in his message?
A. Optimism offers much opportunity.
B. Competition must be backed up with financial resources.
C. Failure is an excuse in achieving goals in life.
D. Believe in your capability to achieve your dreams in life.
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What I Have Learned
Activity: Acrostics
Complete the acrostics of the word “ANALYTICAL” by writing important points
about the topic. Your answers should be in sentence form.
A -- Analytical listening is listening to evaluate.
Y -- Yes/No answers does not fully support good analysis.
L --Learn to withhold judgment to be a critical listener.
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What I Can Do
Activity 4.1 News Baits
Listen to the message of Sinan Aral in a TED talk “How we can protect truth in the
age of misinformation” then answer the following questions.
Source: https://www.youtube.com/watch?v=-7ORAKULel4&t=778s
1. What would most likely be the reason why fake news “Two explosions at the
White House and Barrack Obama has been injured” spread fast?
A. It is a political propaganda.
B. It is the place of the president of the country.
C. It is an alarming news and a threat to the national security.
D. All of the above
2. What implication could be drawn on the widespread circulation of fake news?
A. Readers have their own political biases.
B. Articles that speak of one’s position is shared easily.
C. Misinformation has become widespread and widely accepted.
D. Truthfulness of news reports are not verified by readers before
sharing.
3. Which details mentioned in the listening text were used to validate the
comparison of the spread of true news to the spread of false news?
A. People who spread false news have more followers or follow more
people, or tweet more often.
B. People who spread true news are more often 'verified' users of Twitter,
with more credibility.
C. People who spread false news have been on Twitter longer.
D. Researchers looked at the information and the sentiment
contained in the replies to true and false tweets through novelty
hypothesis.
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4. “With the rise of fake news, the rise of fake video, the rise of fake audio, we are
teetering on the brink of the end of reality, where we cannot tell what is real from
what is fake.” Which evidences mentioned in the listening text best supports this
statement?
A. People who spread false news have more followers or follow more
people.
B. The tweet which was retweeted 4,000 times in less than five minutes
and went viral thereafter.
C. A study on the speed and breadth of diffusion of true and fake news
and how many people become entangled in information cascade.
D. A study by Oxford University showed that in the recent Swedish
elections, one third of all of the information spreading on social media
about the election was fake or misinformation.
5. What is the message of the speech?
A. People must be vigilant in defending the truth against misinformation
through technologies, policies and, most importantly, individual
responsibilities, decisions, behaviors and actions.
B. People must have the desire to check for accuracy before sharing
tweets, posts in different social media platforms.
C. People must read content of what they received before circulating to
others.
D. People must be conscious on the impact of false news.
4.2 As an analytical listener, give evidence and solutions enumerated by the
speaker on how to protect truth in the age of misinformation.
Evidence (give one only) Explanation
Solutions to address the problem Explanation
(give two only)
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Assessment
Multiple Choice: A. Choose the letter of the best answer. Write the chosen
letter on a separate sheet of paper.
1. This type of listening is for the purpose of enjoyment or appreciation.
A. Analytical/critical C. Appreciative
B. Emphatic D. Comprehensive
2. This type of listening is also known as active listening. You listen and participate
at the same time. A. Comprehensive C. Emphatic
B. Analytical/critical D. Appreciative
3. This type of listening is showing mutual concern to the speaker. You let him/her
feel that you are in his/her foot.
A. Emphatic C. Appreciative
B. Comprehensive D. Analytical/critical
4. This type of listening is employed when you listen and take down notes during a
lecture.
A. Emphatic C. Appreciative
B. Comprehensive D. Analytical/critical
5. This type of listening is used to evaluate the content of the message.
A. Comprehensive C. Critical/Analytical
B. Appreciative D. Emphatic
B. Write TRUE if the statement is correct and FALSE if the statement is
incorrect.
6. In emphatic listening, the focus is to the speaker and not to the listener.
7. Listening comprises less of the percentage in communication than
reading.
8. Withholding one’s judgment about someone’s idea is necessary to be a
good listener.
9. Listening to evaluate does not need to undergo listening to understand
because this
is a deeper type of listening.
10. Listening is similar to hearing.
C. Listen to an inspirational message by Denzel Washington, an American
actor in this link:
https://www.youtube.com/watch?v=EBGb40yh4SY&feature=share
Then determine if the statement is TRUE or FALSE based on what you have
listened to.
11. Falling down few times equates to getting up many times.
12. Being easy is a lesser threat to progress than hardship.
13. Having a name in the show business is because of
hard work.
14. Through one’s commitment, there’s a chance to start
12 CO_Q1_English10_Module 6
something.
15. Having no consistency would lead no finish.
Additional Activity
Task: Points to Ponder
Access the news report “Parents, students divided over online learning shift” by
CNN Philippines in this link: https://www.youtube.com/watch?v=fVANi9_om0k
Then complete the chart below by determining the points raised by the parents and
the students. On the last column, give your own research-based details to validate
the points.
Point/s Details to support the point/s
Parents
Students
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Answer Key
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References
Adler, Ronald, Elmhorst, Jeanne Marquardt, Lucas, Kirsten. 2012. Communicating at
Work.11th ed. CMST 250 (OAS) Accessed June 1, 2020.
https://bc.instructure.com/courses/912580/pages/chapters-1-3-of-communicating-
at-work-11-edition?module_item_id=7187524
Alindogan, Jamila. “Millions More Unemployed in the Philippines Amid Covid-19
Lockdown.” YouTube video, 2:32, May 26, 2020.
https://www.youtube.com/watch?v=sdsz-t540WI
Almonte, Liza, Fernandez, Lerma, Hermosa, Angelo, Lagustan, Nedia,
et al. 2015. Celebrating Diversity through World Literature. Philippines: Rex
Bookstore, Inc.
Aral, Sinan. “How we can Protect Truth in the Age of Misinformation.” YouTube video,
15:04, January 17, 2020. https://www.youtube.com/watch?v=-7ORAKULel4&t=778s
Barcelona, Paulo. “Parents, Students Divided Over Online Learning Shift.” YouTube video,
2:31, June 1, 2020. https://www.youtube.com/watch?v=fVANi9_om0k
Denzel Washington.“Claim your Dream.” YouTube video, 2:08, May 30, 2017.
https://www.youtube.com/watch?
v=EBGb40yh4SY&feature=share
Eng, Li Siew, Mohamed, Abdul Rashid, Muhammad, Javed. Analysis of students'
competency in listening comprehension of the English language at Pakistani
secondary school level. Middle East Journal of Scientific Research 16(3):331-
341 · January 2013 DOI: 10.5829/idosi.mejsr.2013.16.03.2298
Flojo, Ofelia. 2013. Teacher Induction Program. Module 6.1. Curriculum and Instruction:
The Teaching of English. Accessed May 22, 2020
https://www.slideshare.net/knowellton/module-61-english?qid=306361dd-abea-
4915-939b-fd5612c0eea5&v=&b=&from_search=1
Fundamentals of Public Speaking. “Audience Analysis and Effective Listening”. Accessed
May 24, 2020 https://courses.lumenlearning.com/atd-fscj-
publicspeaking/chapter/types-of-listening/
Ma, Jack. “How I Overcame Failure.” Youtube video, 5:51 May 23, 2020.
https://www.youtube.com/watch?v=8SN9Kj8SdgE
The Skills You Need Guide to Interpersonal Skills. 2020. “Types of Listening”. Accessed May
21,2020 https://www.skillsyouneed.com/ips/listening-types.html
Channel Aid, KHS and YouTube Artists. “We Are the World.” YouTube video, 5:50, April 11,
2020. https://www.youtube.com/watch? v=0MWNW_a35oY
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For inquiries or feedback, please write or call:
Department of Education - Bureau of Learning Resources (DepEd-BLR)
Ground Floor, Bonifacio Bldg., DepEd Complex
Meralco Avenue, Pasig City, Philippines 1600
Telefax: (632) 8634-1072; 8634-1054; 8631-4985
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