604E53100

May 12, 2010

Xerox 4590/4595, 4112/4127

with Ultra 20 M2 DFE
FreeFlow Print Server
®

Installation Guide for

Version 7.0 SP-2 (72.XX.XX)
© 2006-2010 Xerox Corporation. All rights reserved. Xerox® and the sphere of connectivity design, DocuSP®, FreeFlow® and ProfitAccelertor™ are
trademarks of Xerox Corporation or licensed in the US and/or other countries.

Sun Microsystems and Solaris are trademarks, registered trademarks, or service marks of Sun Microsystems, Inc. in the U.S. and other countries.

IPDS is trademark of International Business Machines Corporation in the United States and/or other countries.

Other product names used herein are trademarks of their respective owners.

Printed in the United States of America.

Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions.

Document Revision: May 12, 2010

Table of Contents
Section 1 Installation Roadmap 1
Overview 1
Determining the FreeFlow Print Server Software Installation Procedure 1

Section 2 New Server Installation 3

Overview 3
Procedure 3
2.1 Complete the Server Installation 3
2.2 Configure the Solaris Information 4
2.3 Configure the FreeFlow Print Server 6
2.4 Install the Software License 6
2.5 Setup the Security Profile (if required) 7

Section 3 FreeFlow Print Server Version Upgrade 9

Overview 9

Section 4 Clean Installation of Solaris and FreeFlow Print Server 11

Overview 11
Procedure 11
4.1 Preparation 12
4.2 Create the Customer Data Backup (optional) 12
4.3 Print the Configuration Data 13
4.4 Backup the License File 13
4.5 Backup the FreeFlow Print Server Configuration Data 14
4.6 Install the Full Software Image DVD 16
4.7 Install the FreeFlow Print Server License 20
4.8 Configure the FreeFlow Print Server Software 20
4.9 Restore the Server Configuration Data 21
4.10 Re-enable Hot Folders on Restored Queues (if required) 23
4.11 Set the Security Profile (if required) 23
4.12 Restore the Customer Data 23

FreeFlow Print Server Installation Guide for 7.0 SP-2 i

Xerox 4590/4595, 4112/4127 with U20 M2 DFE Contents

Section 5 Completing the Installation 25

Overview 25
Procedure 25
5.1 System Verification 25
5.2 Print the Configuration Data 26
5.3 Create the Server Configuration Backup Disk 26
5.4 Backup the System Data (Recommended) 27
5.5 Wrap-up 28

Section 6 Installation Options 29

Overview 29
Procedure 29
6.1 Remote Service Setup & Configuration 29
6.1.1 Preparing for Remote Services Setup & Configuration 29
6.1.2 Configuring Remote Services 30
6.1.3 Remote Services Registration and Acceptance 30
6.1.4 Testing Remote Services Connectivity 32
6.2 Gateway Configuration 33
6.3 Client Drivers 33
6.4 IPDS 33
6.5 Multi-National Language Upgrade 33

Section 7 Appendices 35
Appendix A: Solaris Installation Worksheets 35
Appendix B: Service Documentation Links 41
Appendix C: Downgrading FreeFlow Print Server Software 42
Appendix D: Remote Services 43
D.1 Troubleshooting Remote Services Problems 43
D.2 Using Remote Services at Xerox Sites 45

ii FreeFlow Print Server Installation Guide for 7.0 SP-2

Installation Roadmap
Overview
1
Section 2 New Server Installation, provides the procedure for installing and configuring the software on a
new server. A new server is shipped directly from manufacturing.
Section 3 FreeFlow Print Server Version Upgrade, provides the procedure for upgrading from a previous
FreeFlow 7.0 version on an existing server.
Section 4 Clean Installation of Solaris & FreeFlow Print Server Software, provides the procedure to upgrade
from FreeFlow Print Server 6.0 or to reload the Solaris Operating System and FreeFlow Print Server 7.0
software. A clean install will remove any leftover files from previous installations or unstable situations of
the operating system that may prevent the FreeFlow Print Server software from installing or operating
correctly.
Section 5 Completing the Installation, provides the procedure that must be completed to finish the
installation.
Section 6 Installation Options, Use this section for installation of applicable options

Determining the Installation Procedure

Determine the appropriate procedure from the chart below based on the installation type:
Installation
Type

UPGRADE FreeFlow 6.0 7.0

New Customer UPGRADE Server REPLACEMENT
FreeFlow 7.0 FreeFlow 7.0 File CORRUPTION

Section Section Section

2 3 4
New Server Installation FreeFlow Version 7.0 Clean Installation of Solaris &
Upgrade FreeFlow Print Server

Section
5
Completing the
Installation

Section
6
Installation Options

Figure 1 - Determine the Section to Perform Based on the Installation Type

NOTE
Section 3 FreeFlow Print Server Version 7.0 Upgrade has been omitted because there are no previous 7.0
versions to upgrade from. 7.0 SP-2 is the initial release. Refer to SPAR instructions to upgrade from 7.0 SP-2
to a later release.

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2 FreeFlow Print Server Installation Guide for Version 7.0 SP-2

New Server Installation
Overview
2
This section provides a list of materials and procedural steps required to install FreeFlow Print Server
software on a new server bearing a GBT product code (direct from manufacturing).
Required Media (If preinstalled FreeFlow Print Server is less than the software kit version)
• FreeFlow Print Server 7.0 SP-2 Full Software Image DVD.
Required Information
• Server Installation Worksheets (from Getting Ready for the FreeFlow Print Server Installation).

Caution
Solaris Operating Worksheet W-1, Security Worksheet W-2, and Xerox Document Services Platform
Worksheet W-3 are required. Do not proceed unless these completed documents have been provided by the
analyst.

Procedure 45 Minutes
The steps required to install software on a new server are as follows:
2.1 Complete the Server Installation
2.2 Configure the Solaris Information
2.3 Configure the FreeFlow Print Server Software
2.4 Install the Software License
2.5 Change the Security Level (if required)

2.1 Complete the Server Installation 10 Minutes

Figure 2.1 Sun Ultra 20 M2 Connection Diagram (Product Code GBT)

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Xerox 4590/4595, 4112/4127 with U20 M2 DFE New Server Installation

__1. Ensure the printer is powered off.

__2. Ensure the server stand is assembled.
__3. Ensure the monitor, keyboard, and mouse are on the stand.
__4. Ensure the monitor cable is connected to the onboard graphics port.
__5. Ensure the external network cable is connected to the top network port marked “NET 0”.
__6. Ensure the image cable is connected from the IOT interface to the TIBIA PWB in slot PCI 1.
__7. Ensure the mouse is connected to the USB jack on the bottom of the keyboard.
__8. Ensure the keyboard is connected to top leftmost rear USB jack.
__9. Ensure the power cord connected to the AC outlet.
__10. Ensure the monitor power cord is connected to the AC outlet.

2.2 Configure the Solaris Information 20 Minutes

NOTE
Before performing a clean software installation to resolve any boot problems, ensure SFA1 in the FreeFlow
Print Server Service Documentation (X86) has been performed. SFA1 will identify and troubleshoot
hardware problems that may prevent the system from booting.

__1. Press the power button on the server and the monitor.
__2. Wait for the system to finish booting. If the system boots into the Xerox FreeFlow Print Server screen
perform GP 905 Updating the System Configuration (sys-unconfig) and continue with next step.
__3. After 2-3 minutes, the Select a Language prompt is displayed. Type the appropriate value (for English
type 0) and press <↵>.
__4. At the Select a Locale prompt, type the appropriate value (for U.S.A. ISO8859 type 39) and <↵>.
__5. After 2-3 minutes, the Network Connectivity screen is displayed. Select [Yes] and then press <F2>.

NOTE
Use the following procedure to make a selection on the configuration screens:
• Use the Up/Down Arrow Keys to highlight the desired selection.
• Press <↵> to mark the selection.
• Press <F2> to record the selection.

__6. The Configure Multiple Network Interfaces screen appears. Select nge0 then press <Next>.
__7. The DHCP screen is displayed. Select the appropriate value and then press <F2>. Refer to Worksheet
W-1 Item 2.
__8. If [Yes] was selected for DHCP in the previous step proceed to step 13.
__9. The Host Name screen is displayed. Type the host name, then press <F2>. Refer to Worksheet W-1
Item 2.

Caution
Certain IP address ranges are reserved for the FreeFlow Print Server and Press Interface. These IP addresses
are prohibited for use by the customer. Refer to Appendix A, Worksheet W-1 Item 4.

__10. The IP Address screen is displayed. Type the IP Address. Press <F2>. Refer to Worksheet W-1 Item 4.
__11. At the System part of a subnet prompt, select the appropriate value then press <F2>. Refer to

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Worksheet W-1 Item 5.

__12. At the Netmask prompt enter the appropriate value then press <F2>. Refer to Worksheet W-1 Item
5.
__13. The IPv6 screen is displayed. Select the appropriate value, then <F2>. Refer to Worksheet W-1 Item
6.
__14. If [Yes] was selected for DHCP in step 7 proceed to step 18.
__15. At the Default Route selection prompt, select the appropriate option, and press <F2>. Refer to
Worksheet W-1 Item 7.
__16. If [Specify One] was selected, continue with the next step. Otherwise, proceed to step 18.
__17. The Default Router IP Address screen is displayed. Enter the Default Route IP address. Refer to
Worksheet W-1 Item 7. Press <F2>.
__18. At the Confirm Information screen verify the information, and then press <F2>.
__19. At the Configure Kerberos Security prompt select the appropriate value and press <F2>. Refer to
Worksheet W-1 Item 8. If a customer value is not provided then select [No].
__20. At the Confirm Information Configure Kerberos Security prompt, verify the information and then
press <F2>.
__21. After a moment, the Name Service screen is displayed. Select the name service type and press <F2>.
Refer to Worksheet W-1 Item 9 for this step.
• If NIS or NIS+ was selected, then go to Step 21a.
• If LDAP was selected, then go to Step 21d.
• If DNS was selected, then go to Step 21g.
If NONE was selected, then go to Step 22.
__a. NIS or NIS+ only: The Domain Name window is displayed. Type the domain name. Press
<F2>.
__b. NIS or NIS+ only: The Name Server window is displayed. To have the system locate the NIS or
NIS+ server automatically, select [Find one], and then go to Step 22. To enter the Name
Server information manually, select [Specify one], and proceed to step 21c.
__c. NIS or NIS+ only: The Name Server Information window is displayed. Type the host name and
IP address. Press <F2>, and then go to Step 22.
__d. LDAP only: The Domain Name window is displayed. Type the LDAP Domain name. Press
<F2>.
__e. LDAP only: The LDAP Profile window is displayed. Enter the Profile name and Profile sever IP
address. Press <F2>.
__f. LDAP only: The LDAP Proxy Bind Information screen is displayed. Select the appropriate
information. Press <F2>. Continue with Step 22.
__g. DNS only: The DNS screen is displayed. Enter the Domain Name information. Press <F2>.
__h. DNS only: The DNS Server Address screen is displayed. Enter the Server’s IP address(es). Press
<F2>.
__i. DNS only: The DNS Search List screen is displayed. Enter the appropriate information. Press
<F2>.
__22. At the Confirm Information Name Service prompt, verify the information, then press <F2>.
__23. At the NFSv4 Domain Configuration screen, select the appropriate value. Refer to Worksheet W-1
Item 15. For most cases, accept Use the NFSv4 domain derived by the system and press <F2> to
continue.
__24. If Specify a different NFSv4 domain was selected in the previous step then enter the NFSv4 Domain
Name. Refer to Worksheet W-1 Item 15. Press <F2> to continue.
__25. At the Confirm Information for NFSv4 Domain screen, review the information and press <F2> to
proceed or <F4> to make any changes.

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__26. At the Time Zone/Continents and Oceans prompt, select the appropriate value and then press <F2>.
Refer to Worksheet W-1 Item 10.
__27. The Country and Region screen is displayed. Select the appropriate information and press <F2>.
Refer to Worksheet W-1 Item 10.
__28. The Time Zone screen is displayed. Select the appropriate information and press <F2>. Refer to
Worksheet W-1 Item 11 and then press <F2>.
__29. The Date and Time screen is displayed. Update the display (if required). Press <F2>.
__30. The Confirm Information screen is displayed for the time zone, date, and time. Ensure the
information is correct and then press <F2>.
__31. The Root Password screen is displayed. Enter the customer’s chosen root password. Create a default
password if the customer’s password in not available. Press <↵>.
__32. To confirm the root password, reenter the password. Press <↵>, then <F2>.
__33. The system performs a reboot.
__34. At the GRUB screen take no action, FreeFlow Print Server (default) is selected automatically.
__35. The Console login prompt appears for a few minutes. Do not type any input.
__36. The Solaris Java Desktop appears.

2.3 Configure the FreeFlow Print Server 5 Minutes

__1. The Reconfigure FreeFlow Print Server screen appears.
__2. At the select a printer model prompt, ensure the correct printer model is selected.
__3. Press the Install button. The Reconfiguration screen closes.
__4. In the Change System Passwords window enter the passwords as follows:
__a. Enter the customer’s chosen password for Root, System Administrator, Operator and User. If
the customer’s passwords are not available then enter default passwords.

NOTE
The Customer Service Engineer password in the following step must be a minimum of 6 characters.

__b. Enter the Customer Service Engineer password.

__c. Select [OK]
__d. At the information password change successful prompt, select [OK]

2.4 Install the Software License 5 Minutes

A 180 day temporary license is preinstalled. Obtain and install a permanent license now:
__1. Obtain a 7.0 software license from GSN and save it to CD, USB flash drive, or UNIX file server.
Procedures are located in FreeFlow Print Server Service Documentation GP440.
__2. In the License Manager window select [Load License File …]. The Select License File window is
displayed.
__3. If the license is located on a UNIX file server follow the directories to the appropriate folder and
proceed to step 6.
__4. If the license is on CD:
__a. Insert the CD into the drive.
__b. Select [CD-RW 0] from the Look In box.
__5. If the license is on USB drive:
__a. Insert the USB drive into the USB port.
__b. Select [USB 0] from the Look In box.
__6. Select the license file from the file list then select [OK].

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__7. Select the Eject button in the lower right corner on the Taskbar. Remove the CD and retain it in a safe
place.
__8. Select [Close] to close the License Manager window.
__9. Select the [Restart Now] button.

2.5 Setup the Security Profile (if required) 10 Minutes

The Security Profile is set to Low. Determine if the Security Profile must be changed. Refer to Worksheet W-
1 Item 15. Keep the profile at Low if the worksheet information is not available. Change the Security Profile
as follows:
__1. Select [System Administrator] from the User box of the Logon window.
__2. Type administ in the Password field, then select [OK].
__3. Select [Setup: Security Profiles].
__4. Select the desired security profile.
__5. Right mouse click and select [Set as Current] option.
__6. Select [Yes] to proceed.
__7. Select [No] to shutdown now.
__8. From the Security Profiles window select [Close].
__9. Select [System: Shutdown…].
__10. Confirm by pressing [Interrupt]. Wait for the server to shut down.
__11. Press the power button to power on the server.

Section 2 has been completed. Proceed to Section 5 Completing the Installation.

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8 FreeFlow Print Server Installation Guide for Version 7.0 SP-2

FreeFlow Print Server
Version Upgrade
3
Overview
This is section provides a list of materials and procedural steps required to upgrade from a previous 7.0
version of FreeFlow Print Server software on an existing server (already installed at a customer’s location).

NOTE
Section 3 FreeFlow Print Server Version Upgrade has been omitted because there are no previous 7.0
versions to upgrade from. 7.0 SP-2 is the initial release. Refer to SPAR instructions to upgrade from 7.0
SP-2 to a later version.
Refer to Section 4 Clean Installation of Solaris and FreeFlow Print Server to upgrade from a previous
6.0 version.

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10 FreeFlow Print Server Installation Guide for Version 7.0 SP-2

Clean Installation of
Solaris and FreeFlow
4
Print Server

Overview
This section provides a list of materials and procedural steps required to perform a clean installation of the
Solaris operating system and the FreeFlow application. This activity is typically performed when upgrading
from FreeFlow Print Server 6.0 or to recover from a hardware problem (e.g., disk failure) or severe software
problem (e.g., corrupted file system).

Caution
• Do NOT attempt to install FreeFlow Print Server software on a DFE bearing product code YKN (Sun
Ultra 20). FreeFlow Print Server will only function on a DFE with GBT product code (Sun Ultra 20 M2).
• ALL information on the hard drives of the FreeFlow Print Server will be erased! Ensure the Post Sale
Analyst has been involved in backing up customer data to a proper alternate location.
• Ensure the information is available from Server Installation Worksheets located in Appendix A.

Required Media
• FreeFlow Print Server 7.0 SP-2 Full Software Image DVD
• Blank CD – RW Discs for Backup.

Required Information
• Server Installation Worksheets W1-W12 (from Getting Ready for the FreeFlow Print Server Installation).

Procedure 2-4 Hours

The steps required to perform a Clean Install of Solaris & FreeFlow Print Server are as follows:
4.1 Preparation
4.2 Create the Customer Data Backup (optional)
4.3 Print the Configuration Data
4.4 Backup the License File
4.5 Backup the FreeFlow Print Server Configuration Data
4.6 Install the Full Software Image DVD
4.7 Install the FreeFlow Print Server Software License
4.8 Configure the FreeFlow Print Server Software
4.9 Restore the Server Configuration Data
4.10 Re-enable Hot Folders on Restore Queues
4.11 Set the Security Profile (If required)
4.12 Restore the Customer Data (optional)

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4.1 Preparation 5 Minutes

__1. Ensure the customer has removed all optional non standard issue hardware including external hard
drives, portable/removable drives, and USB drives.
__2. Notify the customer that some or all of the following items may not be restored as part of the
upgrade or reinstallation:
• Customized passwords
• Jobs stored on the server
• Unique third party software
• Held and/or completed jobs in Job Manager.
• Customized settings in System Preferences (e.g., Retain PDL files, Font Site Policy).
• VIPP files
__3. Obtain customer approval for the installation. Do NOT continue with the installation without
approval.
__4. If IPDS is to be installed on the system, then:
__a. Locate the Xerox IPDS software disc in the IPDS software kit.
__b. Identify the version of IPDS software, e.g., 7.0 SP-2 (72.XX.XX).
__c. Identify the version on the FreeFlow Print Server Full System Image DVD
__d. If the FreeFlow Print Server and IPDS versions do not match then contact second level support.
Obtain a FreeFlow Print Server Full System Image DVD that matches the IPDS version before
proceeding to the next step.
__5. Proceed to the next section based on Figure 4.1.

Customer &
Machine Unique
Data

Data must be recovered Data does NOT need to be recovered

and or
Is NOT corrupted Is Corrupted
and or
Is accessible on disc Is NOT Accessible on disc

Section Section
4..2 4..4

Backup the
Customer Data Backup the License

Figure 4.1 – Determine the Next Section based on Recovery of Unique Data.

4.2 Create the Customer Data Backup (optional) Variable

Confirm with the Post Sale Analyst that the customer or the analyst has backed up their data prior to the
upgrade. This section can add a significant amount of time to the install. If a backup is required, refer to
FreeFlow Print Server Service Documentation GP620. Verify with the Post Sale Analyst if a restore of the
Customer Data is planned.

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4.3 Print the Configuration Data 5 Minutes

__1. Power on the LCD monitor and the FreeFlow Print Server if they are off.
__2. Logon as System Administrator if not logged in already:
__a. From the main menu bar select [Logon: Logon…].
__b. In the User Name box select [System Administrator].
__c. In the Password box type the system administrator password and select [OK].
__3. Select [System: UNIX Terminal Window].
__4. In the terminal window type: su <↵>.
__5. Type the root password and then press <↵>.
__6. Type: cd /export/home/xrxusr <↵>.
__7. Type: ./procfg <↵>. The message File: /export/home/xrxusr/<hostname.txt> is displayed. Ignore the
./procfg: [[: not found message.
__8. If prompted <hostname>.txt file aready exists. Overwrite (y/n): type y <↵>.
__9. From the Xerox FreeFlow home screen select Print From File….
__10. Select the [Browse] button. The Browse window opens.
__11. Select [Unix File System] from the Look in box.
__12. Follow the directories to the export/home/xrxusr folder.
__13. Select <hostname.txt> in the file list.
__14. Select the [OK] button.
__15. Select then the [Print] button.
__16. Retain the output for future reference. Note the primary network interface is reported incorrectly as
unknown. For the correct network interface value refer to Appendix A Worksheet W-1 Item 1.

4.4 Backup the License File 5 Minutes

NOTE
If FreeFlow Print Server 6.0 SP software is currently installed then backup the 6.0 license in the event the
software must be downgraded back to 6.0. If FreeFlow Print Server 7.0 SP software is installed the 7.0
license must be backed up and then restored at the conclusion of the installation.

__1. If the license file has already been backed up to CD or USB drive, then proceed to the next section.
__2. Logon as System Administrator if not logged in already:
__a. From the main menu bar select [Logon: Logon…].
__b. In the User Name box select [System Administrator].
__c. In the Password box type the system administrator password.
__d. Select [OK].
__3. Open a Terminal window and login as root if not logged in already:
__a. Select [System: UNIX Terminal Window].
__b. Type: su <↵>.
__c. Type the root password. Press <↵>.
__4. To backup the license to CD-RW perform the following:
__a. In the terminal window, type:
cp /opt/XRXnps/etc/license.dat /var/spool/XRXnps/backup <↵>
__b. Type: cd /var/spool/XRXnps/backup <↵>

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__c. Type: mkisofs -l -r -o backup_image license.dat <↵>.

__d. Insert a blank CD-RW disc into the drive.
__e. Type: cdrw -O -i backup_image <↵> (notice the uppercase letter O). The backup file is
written to the recordable disc. The disc is ejected when the process has been completed.
__f. Go to step 6.
__5. To backup the license to a USB drive perform the following:
__a. Insert the USB drive into the USB port.
__b. In the terminal window, type:
cp /opt/XRXnps/etc/license.dat /rmdisk/rmdisk0 <↵>
__6. Verify the license backup can be recovered as follows:
__a. Select [Setup: Feature Licenses…].
__b. From License Manager select [Load License File…].
__c. For a CD backup push in the CD tray and select CD-RW 0 from the Save Location: Look in drop
down menu.
__d. For a USB drive select USB 0 from the Save Location: Look in menu.
__e. Verify license.dat is listed in the Files list on the right. Create another backup disk if it can not
read by the License Manager.
__f. Select the [Cancel] button.
__g. Select the [Close] button.
__7. For a CD backup perform the following:
__a. From the main menu select [System: Eject CD].
__b. Remove the disk and label it License Backup for <Machine Number> and <Date> and <Current
FreeFlow Software Version>
__c. Retain the CD in a safe place for use later in the installation.

4.5 Backup the Print Server Configuration Data 15 Minutes

__1. Logon as System Administrator if not logged in already:
__a. At the FreeFlow Server, select [Logon: Logon…].
__b. Select [System Administrator] from the User box on the Logon window
__c. Type the password in the password field, then select [OK]
__2. Select [System: Backup/Restore… : Backup Configuration…].
__3. In the File Selection window, select the following items (Figure 4.5):
• Queues
• DFA (if not grayed out)
• Stock Database
• UNIX Accounts and Groups
• IPDS (if not grayed out)
• Hot Folder
__4. In the File Selection window, ensure the following items are NOT checked (Figure 4.5):
• License Data
• Configuration Directory
• Color Profiles
• User TRCs
• Tray Settings
• PostScript Print Resources
• PCL Print Resources

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• TIFF Print Resources

• Basic Networking Information
• Remote Services Data
• VIPP
• Background Forms

Checkmark these
items only:

(Skip DFA if grayed

out)

(Skip IPDS if grayed

out

Figure 4.5 – Configuration Backup Folder Selection

__5. To backup to a CD-RW perform the following:
__a. Insert a blank CD-RW.
__b. Select CD-RW 0 from the Save Location: Look in drop down menu.
__6. To backup to a USB flash drive perform the following:
__a. Insert the USB drive into the USB port.
__b. Select USB 0 from the Save Location: Look in drop down menu.
__7. Check the Estimate Archive File Size box.
__8. Select the [Continue] button.
__9. Select [OK] to the Backup File Size Warning.
__10. Select [OK] to the Insert the CD-RW Warning.
__11. The Configuration Backup Status window appears and the backup proceeds. Wait for the progress to
indicate 100%.
__12. Wait for the tray to eject. Leave the CD-RW in the tray.
__13. Push the tray back into the drive.

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__14. At the Configuration Backup Status window select [Close].

__15. Verify the backup can be recovered as follows:
__a. Select [System: Backup/Restore… : Restore Configuration…]

NOTE
If the CD archive fails to appear in the following step then select the Close button, eject the CD and repeat
step 15.

__b. For CD-RW backup select CD-RW 0 from the Look in drop down menu. Then select the cdrom0
folder in the Directory tree.
__c. For a USB flash drive select USB0 from the Look in drop down. Then select the rmdisk0 folder
in the directory tree.
__d. Verify the backup archive file is listed in the Select Backup list. Create another backup if the
archive fails to appear.
__e. Select the [Close] button.
__16. For a CD-RW backup, select [System: Eject CD]. Remove the disk and label it Configuration Backup
for <Machine Number> and <Date> and <Current FreeFlow Software Version>
__17. Retain the CD or USB drive in a safe place for use later in the installation.

4.6 Install the Full Software Image DVD 60 Minutes

Caution
ALL optional and/or non standard issue storage hardware must be removed from the FreeFlow Print Server
before performing this section. Devices include external hard drives, internal hard drives,
portable/removable drives, tape drives, and USB drives. Devices may be added after completing this section.

__1. Obtain the FreeFlow Print Server 7.0 SP-2 Full Software Image DVD and set it aside.
__2. If the FreeFlow Server is powered down then proceed to step 6.
__3. Logon as System Administrator if not logged on already:
__a. At the FreeFlow Server, select [Logon: Logon…].
__b. Select [System Administrator] from the User box on the Logon window
__c. Type the system administrator password then select [OK].
__4. Select [System: Shutdown…].
__5. Select the [Interrupt] button. Wait for the system to shutdown.
__6. Press the power button to power on the server.
__7. Press the eject button on the DVD drive repeatedly until the tray ejects.
__8. Insert the Full Software Image DVD into the drive.
__9. The system boots from the DVD into the GNU GRUB screen. Press <↵> to accept Install Solaris for
FreeFlow Print Server default entry or wait 5 sec. The system selects the default entry
automatically after 5 seconds.
__10. The screen blanks and the Sun OS Release 5.10 initiates. During this period messages appear for
configuring devices, event warnings, configure interfaces, setting up Java, extracting windowing
system, and searching for configuration files.
__11. After about 3 minutes, the Solaris Welcome screen is displayed. Press <Next>.
__12. The Network Connectivity screen is displayed. Select [Networked], then <Next>.

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NOTE
The primary network interface is reported incorrectly as unknown in the procfg output.

__13. The Configure Multiple Network Interfaces screen appears. Select nge0 then press <Next>.
__14. The DHCP screen is displayed. If DHCP is used select [Yes] then <Next>. Otherwise, accept [No] as
the default. Refer to Worksheet W-1 Item 2.
__15. If DHCP was selected in the previous step then proceed to step 19.
__16. The Host Name screen is displayed. Enter the host name, then <Next>. Refer to Worksheet W-1
Item 2.

Caution
• Do not use the numeric keypad on the right of the keyboard to enter data. The Zero (0) and Decimal
point (.) keys on the keypad do not function.
• The Backspace (←) key will not delete the preceding character when the Num Lock key is selected.
Ensure the Num Lock key remains off during this section.
• Certain IP address ranges are reserved for the FreeFlow Print Server and Press Interface. These IP
addresses are prohibited for use by the customer. Refer to Worksheet W-1 Item 4.

__17. The IP Address screen is displayed. Enter the IP address, then <Next>. Refer to Worksheet W-1 Item
4.
__18. The Netmask screen is displayed. Enter the netmask and then <Next>. Refer to Worksheet W-1 Item
5.
__19. The IPv6 screen is displayed. Select the appropriate value, then <Next>. Refer to Worksheet W-1
Item 6.
__20. If [Yes] was selected for DHCP in step 14 then proceed to step 23.
__21. The Set the Default Router screen is displayed. Select the appropriate option, and then press
<Next>. Refer to Worksheet W-1 Item 7.
__22. If [Specify One] was selected for the Set the Default Router, enter the Default Route IP address.
Press <Next>. Refer to Worksheet W-1 Item 7.
__23. The Kerberos Security Policy screen is displayed. Select the appropriate value and click <Next>. If no
value is provided, select [No]. Refer to Worksheet W-1 Item 8.
__24. The Name Service screen is displayed. Select the appropriate service. Press <Next>. Refer to
Worksheet W-1 Item 9 in this step.
• If NIS or NIS+ was selected, then go to Step 24a.
• If LDAP was selected, then go to Step 24d.
• If DNS was selected, then go to Step 24g.
• If NONE was selected proceed to Step 25.
__a. NIS or NIS+ only: The Domain Name screen is displayed. Enter the domain name. Press
<Next>.
__b. NIS or NIS+ only: The Name Server screen is displayed. To have the system locate the NIS or
NIS+ server automatically, select [Find one], <Next>, and then go to Step 25. To enter the
information manually, select [Specify one], <Next>, and proceed to Step 24c.
__c. NIS or NIS+ only: The Name Server Information screen is displayed. Enter the host name and
IP address. Press <Next>, and then proceed to Step 25.
__d. LDAP only: The Domain Name screen is displayed. Enter the LDAP Domain name. Press
<Next>.

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__e. LDAP only: The LDAP Profile screen is displayed. Enter the Profile name and Profile server IP
address. Press <Next>.
__f. LDAP only: The LDAP Proxy Bind Information screen is displayed. Select the appropriate
information. Press <Next>. Continue with Step 25.
__g. DNS only: The DNS screen is displayed. Enter the Domain Name information. Press <Next>.
__h. DNS only: The DNS Server Address screen is displayed. Enter the Server’s IP address(es). Press
<Next>.
__i. DNS only: The DNS Search List screen is displayed. Enter the appropriate information. Press
<Next>.
__25. At the NFSv4 Domain Name prompt, select the appropriate value. Refer to Worksheet W-1 Item 15.
For most cases, accept Use the NFSv4 domain derived by the system and press <Next> to continue.
__26. If Specify a different NFSv4 domain was selected in the previous step then enter the NFSv4 Domain
Name. Refer to Worksheet W-1 Item 15. Press <Next> to continue.
__27. At the Time Zone screen, perform the following:
__a. Select Geographic Continent/Country/Region, and then press <Next>.
__b. The Continent and Country screen is displayed. Double-click the appropriate selection. Refer to
Worksheet W–1 Item 10.
__c. Click the appropriate selection for Country or Region.
__d. Select the Time Zone, and then press <Next>. Refer to Worksheet W–1 Item 11.
__28. The Date and Time screen is displayed. Ensure the date and time are accurate. Update the screen (if
required), and then click <Next>.
__29. The Confirm Information screen is displayed. Inspect the Selection Summary information to ensure it
is correct. If any information is incorrect then use the following procedure to make a change:
__a. Select <Back> to navigate back to the appropriate screen.
__b. Enter the change.
__c. Select <Next> until the Confirm information screen appears.
__30. At the Confirm Information screen select <Confirm>.
__31. If an DNS Error window is raised then use the following procedure to recover:
__a. Make note of the error (e.g. DNS Name Server)
__b. Select <Cancel>.
__c. From the Confirm Information screen select <Back>.
__d. In the Root Password screen press the <Backspace> key repeatedly to erase the prefilled
values. Then type service! into each box.
__e. Select <Back> to navigate back to the appropriate screen.
__f. Make the necessary changes.
__g. If a DNS error was raised and the DNS information is entered correctly go the Name Service
screen and select None. DNS must be configured at the conclusion of the installation.
__h. Select <Next> until the Confirm information screen appears.
__i. At the Confirm Information screen select <Confirm>.
__32. The Solaris Install JumpStart window appears briefly.
__33. At the Data Overwrite and System Backup Configuration screen perform the following:
__a. If the optional Data/Disk Overwrite feature is used then check the Create Data Overwrite
Partition option box. Refer to Worksheet W-1 Item 13.
__b. If additional backup space is required adjust the slider under How much space do you want to
set aside for Backups. Otherwise, leave the slider at the default value. Refer to Worksheet W-1
Item 14. Leave the slider at the default value if the worksheet information is not available.
__c. Select <Continue>.

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__34. The Solaris Install JumpStart window appears and the software installs unattended for the next 20
minutes. Wait for the DVD to finish loading. Progress is indicated in the JumpStart window. At the
conclusion of the software load the system will prompt for a reboot. It is necessary to remove the
DVD from the drive during the BIOS stage of the reboot.

Caution
After pressing <↵> in the following step, press and release the eject button on the DVD drive immediately
after the system reboots into the BIOS POST screen. Continue to press and release the eject button until the
tray ejects. If the disc is not ejected then the system will boot from the Full Software DVD and the
Installation will repeat into the Solaris welcome screen.

__35. At the Please press ENTER to complete the install and reboot this DFE prompt, press <↵>. The server
reboots.
__36. Press the eject button and remove the Full System Image DVD once the system boots into BIOS
POST screen.

Caution
If the Full System Image DVD was not ejected then it is possible to continue by performing the following
step.

__37. Use the following steps to recover if the System Image DVD was not ejected:
__a. Press and hold the power button to power down the server.
__b. Press the power button to power on the server.
__c. Press the eject button and remove the Solaris DVD.
__d. The server boots from the hard drive. Proceed with the next step.
__38. At the GRUB screen take no action. FreeFlow Print Server (default) is selected automatically.

NOTE
The system will appear to hang for about 3 minutes at the Console login prompt while the swap file is being
created. This is normal during the first boot. Ignore the map device messages.

__39. The Console login prompt appears for a few minutes. Do not type any input.
__40. The Solaris Java Desktop appears.
__41. The Reconfigure Free Flow Print Server screen appears. The printer configurations are listed in this
screen.
__42. At the Select printer model prompt, ensure the correct printer model is selected.
__43. Press the Install button. The Reconfiguration screen closes
__44. The FreeFlow Print Server main window opens after about two minutes.
__45. The License Manager window and the Change System Passwords window opens.
__46. In the License Manage window select [Close]. The license will be installed in the next section.
__47. In the Change System Passwords window enter the passwords as follows:
__a. Enter the customer’s chosen password for Root, System Administrator, Operator and User. If
the customer’s passwords are not available then enter default passwords.

NOTE
The Customer Service Engineer password in the following step must be a minimum of 6 characters.

__b. Enter the Customer Service Engineer password.

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__c. Select [OK]

__d. At the information password change successful prompt, select [OK].

4.7 Install the Software License 5 Minutes

Caution
Do not attempt to install a FreeFlow Print Server version 6.0 license backup in this section.

__1. Logon as System Administrator:

__a. At the FreeFlow Server, select [Logon: Logon…].
__b. Select [System Administrator] from the User box on the Logon window
__c. Type the system administrator password then select [OK].
__2. Select [Setup: Feature Licenses…].
__3. If a FreeFlow Print Server 7.0 license has already been backed up to CD, USB drive or UNIX file server
proceed to step 5.
__4. Obtain a 7.0 software license from GSN and save it to CD, USB flash drive, or UNIX file server.
Procedures are located in FreeFlow Print Server Service Documentation GP440.
__5. In the License Manager window select [Load License File …]. The Select License File window is
displayed.
__6. If the license is located on a UNIX file server follow the directories to the appropriate folder and
proceed to step 9.
__7. If the license is on CD:
__a. Insert the CD into the drive.
__b. Select [CD-RW 0] from the Look In box.
__8. If the license is on USB drive:
__a. Insert the USB drive into the USB port.
__b. Select [USB 0] from the Look In box.
__9. Select the license file from the file list then select [OK].
__10. Select the Eject button in the lower right corner on the Taskbar. Remove the CD and retain it in a safe
place.
__11. Select [Close] to close the License Manager window.
__12. Select the [Restart Now] button.

4.8 Configure the FreeFlow Print Server Software 5 Minutes

__1. Set the xrxusr password:
__a. Right click on the desktop and select Open Terminal.
__b. In the terminal window type: su <↵>.
__c. Type the root password and press <↵>.
__d. In the terminal window type: passwd xrxusr <↵>.
__e. At the New Password prompt, type: xrx123 <↵>.
__f. At the Re-enter Password prompt, type: xrx123 <↵>.
__g. In the Terminal window, type exit <↵>.

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__2. Check the monitor resolution and if required adjust the resolution as follows:
__a. Right click on the Solaris Java Desktop.
__b. Select [Change Desktop Resolution].
__c. For a 19” wide screen monitor, select [1440x900] Resolution.
__d. For a 17” monitor select [1280x1024] Resolution.
__e. For a 15” monitor select [1024x768] Resolution.
__f. Check the [Make default for this computer only] box.
__g. Select [Apply].
__h. At the Do you want to keep this resolution? prompt, select [Keep Resolution].
__3. If the monitor resolution was changed from the default value in the previous step there needs to be a
system shutdown to preserve the new setting. If a configuration restore will be performed then
proceed to the next section where a shutdown will be performed. Otherwise, perform a shutdown
now as follows
__a. Logon as System Administrator:
__b. At the FreeFlow Server, select [Logon: Logon…].
__c. Select [System Administrator] from the User box on the Logon window
__d. Type the system administrator password then select [OK].
__e. Select: [System: Shutdown…].
__f. Press the [Interrupt] button.
__g. Wait for the server to power off, then press the power button to power on the server.
__h. Wait for the Free Flow Server Home Screen to appear.

4.9 Restore the Server Configuration Data 10 Minutes

Perform this section if a Configuration Backup CD or USB flash drive backup is available.
__1. Logon as System Administrator if not logged on already:
__a. At the FreeFlow Server, select [Logon: Logon…].
__b. Select [System Administrator] from the User box on the Logon window
__c. In the password field type administ and then select [OK]
__2. Select [System: Backup/Restore… : Restore Configuration…].
__3. For CD-RW backup perform the following:
__a. Select [System: Eject CD].
__b. Insert the CD-RW.
__c. At the What do you want the system to do prompt? select [Cancel].
__d. In the Look In drop down menu select CD-RW 0.
__e. Select cdrom0 in the tree
__4. For USB flash drive backup perform the following:
__a. Insert the USB drive into the USB port.
__b. At the What do you want the system to do prompt? select [Cancel].
__c. In the Look In drop down menu select USB 0
__d. Select rmdisk0 in the tree.
__5. The backup archive appears in the Select Backup list.
__6. Double click the backup archive to restore under Select Backup.
__7. The list of folders available for restore appears under Select Files on the right.

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NOTE
If a server busy error is raised or the backup archive fails to appear in the following step, select the Close
button and then repeat this subsection.

__8. In the File Selection window, ensure the following items are not selected (Figure 4.9):
• License Data
• Configuration Directory
• Color Profiles
• User TRCs
• Tray Settings
• PostScript Print Resources
• PCL Print Resources
• TIFF Print Resources
• Basic Networking Information
• Remote Services Data
• VIPP
• Background Forms

Ensure these items

are not checked:

Figure 4.9 – Items to Exclude from the Restore

__9. Uncheck any other folders to exclude from the restore. Leave the folders checked if unsure.
__10. Select [Continue].
__11. Select [OK] to the Warning window. The Configuration Restore Status window appears with progress
and status indicated.
__12. Select [OK] to the Information window indicating the restore completed.

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__13. Select [Close] in the Configuration Restore window.

__14. Remove the CD or USB drive and store in a safe place.
__15. Select: [System: Shutdown…].
__16. Press the [Interrupt] button.
__17. Wait for the server to power off, then press the power button to power on the server.
__18. Wait for the Free Flow Server Home Screen to appear.

4.10 Re-enable Hot Folders on Restored Queues 5 Minutes

Perform this section if a Configuration Backup was restored in the previous section.
__1. At the FreeFlow Server, select [Logon: Logon…].
__2. Select [System Administrator] from the User box on the Logon window.
__3. In the password box, type the administrator password and then select [OK]
__4. Select [Queue Manager…]

NOTE
Enabled Hot Folders have an icon (e.g., orange folder) to the right of the Queue name.

__5. Determine if any Hot Folders are enabled.

__6. If any Hot Folders are enabled then continue with the next step to disable the Hot Folder. Otherwise,
proceed to the next subsection.
__7. Right-click on the first queue with a Hot Folder.
__8. Select [Hot Folder: Disable Hot Folder].
__9. Record the Queue Name. The Hot Folder on this queue will need to be re-enabled later.
__10. Repeat steps 7-9 and disable each remaining Hot Folder in Queue Manager.
__11. Once all the Hot Folders have been disabled, select [Close] to exit Queue Manager.
__12. Select [Queue Manager…].
__13. Right click on the first queue that had a Hot Folder disabled in steps 7-9
__14. Select [Hot Folder: Enable Hot Folder].
__15. On each remaining queue, repeat steps 13-14 to re-enable the Hot Folder.
__16. Once all the Hot Folders have been re-enabled, select [Close] to exit Queue Manager.

4.11 Set the Security Profile (if required) 10 Minutes

The security profile is currently set to Low. If required change the security level. Refer to Appendix A
Worksheet W-1 Item 16. Leave the profile at the current level if the worksheet value is not available.
__1. Logon as System Administrator if not logged on already:
__a. At the FreeFlow Server, select [Logon: Logon…].
__b. Select [System Administrator] from the User box on the Logon window
__c. In the password field type: administ, then select [OK].
__2. Select [Setup: Security Profiles].
__3. Select the desired security profile. Refer to Worksheet W-1 Item 16. Keep the profile at Low if the
worksheet value is not available.
__4. Right mouse click and select [Set as Current] option.
__5. Select [Yes] to proceed.
__6. Select [No] to shutdown now.
__7. From the Security Profiles window select [Close].

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__8. Select [System: Shutdown…].

__9. Confirm by pressing [Interrupt].
__10. Wait for the server to power down.
__11. Press the power button to power on the server.

4.11 Restore Customer Data (optional) Variable

Remind the Post Sale Analyst that the customer’s data can be restored once the install is completed. Refer
to FreeFlow Print Server Service Documentation GP621.

Section 4 has been completed. Proceed to Section 5 Completing the Installation.

24 FreeFlow Print Server Installation Guide for Version 7.0 SP-2

Completing the
Installation
5
Overview
This section provides the list of required materials and steps for completing the installation of FreeFlow
Print Server Software.
Required Media
• Blank CD-RW Discs for Backup

Required Information
• Server Installation Worksheets (from Getting Ready for the FreeFlow Print Server Installation).

Procedure 30-45 Minutes

The steps required to install software on a new server are as follows:
5.1 System Verification
5.2 Print the Configuration Data
5.3 Backup the Configuration Data
5.4 Backup the System Data (Recommended)
5.5 Wrap Up

5.1 System Verification 10 Minutes

Skip this section and proceed to section 5.3 if this a new server install and the press print engine installation
has not been completed.
__1. Select [FreeFlow Print Server: Logon…].
__2. Select [System Administrator] from the User box on the Logon window.
__3. Type the password in the password field, then select [OK].
__4. Ensure the Printer is powered on.
__5. Ensure the paper trays are programmed for the proper stock size and type.
__6. Clear any faults in the faults and messages window.
__7. From the FreeFlow Print Server main screen, select the [Print From File] icon under Services.
__8. Select [Browse] then [Sample Jobs] from the Directory box.
__9. Click on the file Bike_Demo_singlepgs.pdf
__10. Enter the job settings and select the [Print] button.

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5.2 Print the Configuration Data 10 Minutes

__1. From FreeFlow Print Server select [System: UNIX Terminal Window].
__2. Type: su <↵>.
__3. Type the root password and then press <↵>.
__4. Type: cd /export/home/xrxusr <↵>.
__5. In the terminal window type: ./procfg <↵>. The message File: /export/home/xrxusr/<hostname.txt>”
is displayed. Ignore the ./procfg: [[: not found message.
__6. If the file already exists, select y <↵>.
__7. From FreeFlow Print Server select Print From File.
__8. Select the [Browse] button. The Browse window opens.
__9. Select [File System] from the Look in box.
__10. Navigate the tree to the export/home/xrxusr folder.
__11. Select <hostname.txt> in the file list.
__12. Select the [OK] button.
__13. Select then the [Print] button.
__14. Retain the output for future reference. Note the primary network interface reported in the output is
always unknown. This is incorrect. For the correct network interface value refer to Appendix A
Worksheet W-1 Item 1.

5.3 Backup the Configuration Data 15 Minutes

Select the All
Folder:

Figure 5.3 – Backup Folder Selection

__1. Logon as System Administrator if not logged in already:
__a. At the FreeFlow Server, select [Logon: Logon…].
__b. Select [System Administrator] from the User box on the Logon window
__c. Type the password in the password field, then select [OK]

NOTE
If a server busy error is raised or the backup archive fails to appear in the following step, select the Close
button and then repeat this section.

__2. Select [System: Backup/Restore… : Backup Configuration…].

__3. In the File Selection window, select All folder at the top level (Figure 5.3).

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__4. Press the eject button on DVD drive, insert a blank CD-RW into the drive.
__5. Select CD-RW 0 from the Save Location: Look in drop down menu.
__6. Ensure the “Estimate Archive File Size” box is checked.
__7. Select the [Continue] button.
__8. Select [OK] to the Backup File Size Warning.
__9. Select [OK] to the Insert the CD-RW Warning.
__10. The Configuration Backup Status window appears and the backup proceeds. Wait for the progress to
indicate 100%.
__11. At the Configuration Backup Status window select [Close].
__12. Verify the backup CD can be recovered as follows:
__a. Select [System: Backup/Restore… : Restore Configuration…]
__b. Select CD-RW 0 from the Look in drop down menu.
__c. Select the cdrom0 folder in the Directory tree.
__d. Verify the backup archive file is listed in the Select Backup list. Create another backup CD if the
archive fails to appear.
__e. Select the [Close] button.
__13. Select [System: Eject CD].
__14. Remove the disk and label it Configuration Backup for <Machine Number> and <Date> and <Current
FreeFlow Software Version>
__15. Retain the CD in a safe place for use later in the installation.

5.4 Backup the System Data (Recommended) 15-90 Minutes

NOTE
In the event the backup data must be recovered refer to FreeFlow Print Server Service Documentation GP
603. A System Restore CD is required for data recovery.

If time permits perform a system backup. Ask the customer to perform a system backup weekly if possible.
__1. At the FreeFlow Print Server, select [Logon: Logon…]
__2. Select [System Administrator] from the User box in the Logon window.
__3. Type the password in the password field, then select [OK].
__4. Select [System: Backup/Restore… :Backup System to Unix File System…]
__5. Ensure /XRXbackup is selected in the Directory box
__6. Select [OK]
__7. At the Warning window “FreeFlow Print Server will be shutdown automatically” select [OK]
__8. Wait for the server to power down
__9. Press the power button to power on the server
__10. At the Please enter root password prompt, type the root password. Press <↵>
__11. At the CAUTION: Do you want to continue (Y/N)? prompt type: y then <↵>. Do NOT interrupt the
backup while in progress
__12. Wait for the Backup Operation Completed Successfully to appear.
__13. At the Type any character to continue with the boot process prompt, type any character then <↵>.
__14. The system boots into FreeFlow Print Server.

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5.5 Wrap up 15 Minutes

__1. Locate the hardcopy of the Service Log.
__2. Store the Server Installation Worksheets (Appendix A) and the Procfg system information with the
Service Log. This information is required whenever the server software is reinstalled.
__3. Inform the Customer System Administrator that the root password and all other passwords should be
changed.
__4. The Customer System Administrator can now add virtual printers and/or users to the FreeFlow Print
Server.
__5. The Customer System Administrator can update additional client workstations

Section 5 has been completed. Proceed to Section 6 Installation Options.

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Installation Options 6
Overview
This section provides the procedures and links for the installation of applicable connectivity options.

Procedure
The steps required to install software on a new server are as follows:
6.1 Remote Services Setup & Configuration
6.2 Gateway Configuration
6.3 Client Drivers
6.4 IPDS
6.5 Multi-National Language Upgrade

6.1 Remote Services Setup & Configuration

6.1.1 Preparing for Remote Services Setup & Configuration
__1. Ensure that the FreeFlow Print Server is connected to the Customer’s network and not ripping or
printing jobs (idle)
__2. Ensure that the customer has purchased an FSMA Agreement.
__3. Locate Installation Worksheet W-11 (Remote Services) in the Getting Ready for the FreeFlow Print
Server Installation document. Information provided by this worksheet is critical for setup, and
includes the following
IP Address assigned to the Customer’s product
Name Service information (if applicable)
Proxy IP Address and Port (if applicable)
User Name and Password for firewall/proxy access (if applicable
__4. Login as System Administrator at the FreeFlow Print Server GUI. Select [Administration], and then
select [Accounting...]. Select [Options...] to open the Accounting Options window. Ensure the
options are configured for Remote Services to function properly.
Ensure that [Enable] is checked for Logging
Ensure that [Disable] is checked for Remote Purge.
__5. If the Customer’s network uses a Name Service, ensure it is enabled in the FreeFlow Print Server
application
To check DNS setup, select [Setup: Network Configuration: DNS] at the UI to display the DNS
settings. Refer to the Installation Worksheet, and verify the following information
Ensure that [Enable DNS] is checked
Ensure that the Domain Name has been entered.
Ensure that the DNS Server List entries have been entered.
If a different Name Service is used (e.g NIS/NIS+), select the corresponding tab and enter the

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information supplied with the Installation Worksheet

6.1.2 Configuring Remote Services

NOTE
Refer to Appendix D.1 Troubleshooting Remote Services Problems if difficulties are encountered in this
section.

__1. If this is a Xerox site (e.g., training centers, customer support centers), go to Appendix D.2, Using
Remote Services at Xerox Sites at this time. Do not continue with Step 2 until the type of product
license has been determined.

NOTE
Remote Services may also be initiated by typing the following command in a terminal window:
/opt/XRXnps/XRXrs/clientStart <↵>

__2. To open Remote Services, select the Remote Services icon in the upper-right corner of the FreeFlow
Print Server GUI. The Remote Services Home window is displayed. A short delay (~30 seconds) may
occur before the window open.
__3. If the Registration window opens automatically, minimize it at this time. It is not needed until later in
the procedure.
__4. Select [Setup] at the bottom of the Remote Services Home window. The Setup window is displayed.
__5. Enter the Print Engine Serial Number, and then select [Apply New Settings]. The three digit Product
Code must be appended to the front of the Serial Number. All letters must be entered as
UPPERCASE. Do not enter spaces or dashes.
Examples: PYW123456 (NASG) 1121234567 (XE/DMO)
__6. Record the Host ID and Print Engine Serial Number at this time. This information will be required at
a later time if the customer decides to register Remote Services from an alternate location
Host ID: ____________ Serial Number: _____________________
__7. Select [Network Settings] to display the Network Settings window.
__8. Check the Remote Services Installation Worksheet W-11 from the Getting Ready for FreeFlow Print
Server Installation document. If a firewall or proxy is used to access the Internet, enter the Server
Address (Worksheet W-11 Item 6) and Port (Worksheet W-11 Item 2) of the HTTP Proxy. Leave
these fields blank if the customer does not use a firewall or proxy.
__9. Check the Installation Worksheet W-11 Item 5. If a firewall/proxy is used to access the Internet and
requires a User Name (Worksheet W-11 Item 6) and Password (Worksheet W-11 Item 6), enter
them now. Leave these fields blank if a firewall/proxy is not used.
__10. If changes were made on the Network Settings window, select [Apply New Settings]. Select
[Verify Connection] to determine if Remote Services can connect to the Xerox Servers. If the
connection fails check the network settings are correct, and if required see Appendix D.1
Troubleshooting Remote Services.
__11. Select [Home] to display the Remote Services Home Window.
6.1.3 Remote Services Registration and Acceptance

NOTE
Ensure that the customer registers the Remote Services feature at this time. The customer MUST accept
the Terms & Conditions of the Remote Services offering before the feature can be activated. If desired, the
customer may register Remote Services from any Internet-connected computer at:
http://www.rs.docusp.xerox.com/registration

30 FreeFlow Print Server Installation Guide for Version 7.0 SP-2

Installation Options Xerox 4590/4595, 4112/4127 with U20 M2 DFE

__1. Select [Registration] at the top of the window. The registration window for Remote Services is
opened

Remote Services Registration Window

__2. Select the customer’s geographic location/country in the window. The Customer Letter and
Agreement Addendum are displayed.
__3. Ensure that the customer reads the Customer Letter and Agreement Addendum at this time.
__4. Select the customer’s product from the pull-down menu.

NOTE
• The customer is responsible for selecting the optional Problem Reporting and/or Download
Software Updates services in the following step.
• Problem Reporting enables On Demand Machine Data Transfer and Automated Remote Monitoring to
Xerox Support. Download Software Updates allows Xerox Support to send download requests to
download patches for OS, FreeFlow Print Server and Remote Services.
Refer to http://www.rs.docusp.xerox.com/registration for additional information

__5. Select the services requested by the customer.

__6. Enter the customer information. If registering from the product UI, the Equipment Host ID and
Machine Serial Number are already filled in
__7. When completed, have the customer select [Register].
__8. Close the window after the registration confirmation is displayed.
__9. Select the [Support Requests] icon on the Remote Services Home window to display the Support
Requests window. Wait 30 seconds before performing the next step.
__10. Select the [Get New] button. Wait 30 seconds before performing the next step.

[Get New] Button

[Refresh Table] Button

Support Requests Window

FreeFlow Print Server Installation Guide for Version 7.0 SP-2 31

Xerox 4590/4595, 4112/4127 with U20 M2 DFE Installation Options

__11. Select the [Refresh Table] button to display new requests. If the registration was successful the
[Registration] in the upper right hand drop-down menu will be replaced by a [Login] selection. If
the registration completes please continue with the next step.

NOTE
A FreeFlow Print Server License Download request will also be displayed for new installations and version
upgrades.

__12. If the Registration selection does not go away, you have not successfully completed the Remote
Services Registration. Network traffic may be slow. Wait about one minute, and then select [Get
New] and [Refresh Table] again. If problems persist see Appendix D.1 Troubleshooting Remote
Services.

NOTE
Under extreme circumstances it may take up to 10 minutes for the Remote Services Server to complete the
registration.

__13. If no new license is required, and no License Download request has been displayed, continue to
Section 6.1.5 Testing the Connectivity.
__14. If a License Download request is displayed, click on the ID number open the Support Request Details
window. Verify that the selected ID number is intended to download a license, and then select
[Close]. Click on License Download to highlight the row, and then select [Accept] to download the
new FreeFlow Print Server license. Note that the Status of the request changes from Pending to In-
Progress.
__15. Select [Setup: Restart] to restart the FreeFlow Print Server application.
__16. After the FreeFlow Print Server application appears, press the [Help] key on the keyboard to display
the Remote Services Home window.
6.1.4 Testing Remote Services Connectivity
__1. On the Home window, select the link for [1 File Ready For Transfer]. If prompted, logon as System
Administrator. Any files that were available before the software installation may be listed.
__2. Ensure that the test file row in the Transfer pop-up window is highlighted. Select [Start Transfer] to
transmit the test file.

Test

[Start Transfer] Button

Highlighted Test File

NOTE
If the confirmation message does not appear within one minute, the transfer was not successful. Refer to
the Appendix D.1 Troubleshooting Remote Services.

32 FreeFlow Print Server Installation Guide for Version 7.0 SP-2

Installation Options Xerox 4590/4595, 4112/4127 with U20 M2 DFE

__3. Select [Close Window] to close the Transfer window.

__4. At this time, ask the customer for permission to enable Remote Monitoring. Have the customer
determine an appropriate time-of-day for automatic data transfers. With customer consent,
complete the remaining steps.
__5. Select [Settings] to display the Settings window. Select [Transfer] tab.
__6. Place a check in the box for Enable Remote Monitoring.
__7. Enter the Transfer Time as specified by the customer (the default transfer time is 2:00 AM).
__8. Ensure that Select a Destination is set to Xerox Support Server.
__9. Select [Apply New Settings].
__10. Select [Home].
Remote Services is now configured and ready for use.

6.2 Gateway Configuration

__1. In the FreeFlow Print Server window select [Logon: Logon…]
__2. Select [System Administrator]
__3. Type in the System Administrator’s password, the select OK
__4. Select [Setup: Gateways…] in the FreeFlow Print Server window.
__5. Enter the information for each installed and licensed FreeFlow Print Server gateway. Refer to
Appendix A Worksheets W-5, W-7, W-9.
__6. Select the Help button for directions to setup the gateway.

6.3 Client Drivers

Install the Center Ware Driver drivers located in the software kit. Xerox is responsible for installing the first
client of each type and the customer is responsible for installing any additional client systems.

6.4 IPDS
Install and configure IPDS. Refer to the IPDS installation Guide located in the IPDS software kit.

6.5 Multi-National Language Upgrade

Install the Multi-National Language Pack(s). Refer to the installation instructions on the Multi-National
Language DVD.

FreeFlow Print Server Installation Guide for Version 7.0 SP-2 33

Xerox 4590/4595, 4112/4127 with U20 M2 DFE Installation Options

(This page intentionally blank)

34 FreeFlow Print Server Installation Guide for Version 7.0 SP-2

Appendices 7
Appendix A: Installation Worksheets
Worksheets have been reproduced from the Getting Ready for FreeFlow Print Server Installation Document
Worksheet W-1 – Solaris Operating System
Item # Data Element Value
1 Primary Network Interface nge0 (Sun Ultra 20 M2 Product Code
GBT)

2 DHCP Yes No
3 Hostname
4 IP Address
(Note: The following IP address ranges
are prohibited from use:
• 192.168.255.0 to 192.168.255.255
• 10.40.101.0 to 10.40.101.255
• 10.10.10.0 to 10.10.10.255)
5 Subnets? Yes No
If Yes, then Subnetmask
6 Enable IPv6? Yes No
7 Set the Default Route Detect One
Specify One
None
Default Router IP Address (default
gateway)
(If Specify One, enter the Router IP
Address)
8 Enable Kerberos Security? Yes No
9 Name Service (circle one) NIS+ NIS DNS LDAP None
Domain Name
Locate server automatically (circle one) Find One Specify
NIS+, NIS
If Specify, then NIS Server Hostname
If Specify, then NIS Server IP Address
(IP addresses in Item#4 are prohibited)
Domain Name

FreeFlow Print Server Installation Guide for Version 7.0 SP-2 35

Xerox 4590/4595, 4112/4127 with U20 M2 DFE Appendix A: Installation Worksheets

Worksheet W-1 (Continued) – Solaris & FreeFlow Print Server Software Information

Item # Data Element Value

9 DNS Server IP Address(es)
(continued) (Enter up to 3 addresses)
(IP addresses in Item#4 are prohibited)
DNS DNS Search List
(Enter from 1 to 6)

Domain Name
Profile Name
LDAP
Profile Server IP Address
(IP address ranges listed in Item #4 are
prohibited)
10 Geographic Region
11 Time Zone
12 Create System Backup Partition Yes No
13 Create Data Overwrite Partition Yes No
14 Space for System Backups
15 NFSv4 Domain Configuration System Derived
Specify different NFSv4 domain
NFSv4 Domain
(If Specify One, enter the NFSv4 Domain)
16 FreeFlow Print Server Security Profile High Medium Low
Default Operating System Only
17 Enable SNMP Gateway? Yes No
Enable DigiPath Gateway? Yes No
Enable Novell NetWare Gateway? Yes No
Enable AppleTalk Gateway? Yes No
Enable TCP/IP Socket Gateway? Yes No

Worksheet W3 – Xerox FreeFlow Print Server software

Item # Data Element Customer Value

Unix User Information
1 User Name
2 Password
3 User Group
4 Account Status
5 Account Comments
Other Input Devices
(e.g., FreeFlowTM Prepress Suite)
7 User Name

36 FreeFlow Print Server Installation Guide for Version 7.0 SP-2

Appendix A: Installation Worksheets Xerox 4590/4595, 4112/4127 with U20 M2 DFE

Worksheet W-3 (Continued) – Xerox FreeFlow Print Server software

Item # Data Element Customer Value

8 User ID
9 Password
10 Client IP Address
11 User Comment
12 Client Hostname

Worksheet W-4 – System Configuration

Item # Data Element Customer Value

1 Server Serial Number
2 Printer Serial Number
3 Customer Service Telephone Number
4 Customer Telephone Number
5 Customer Name & Address

6 Market Region
7 Printer Type
8 Service Option
9 Remote Connectivity Enabled/Disabled
10 Remote Phone Number
11 Network Cable Type (circle one) Twisted Pair Ethernet (TPE) RJ-45
Thick Net Ethernet (AUI)
Coax/Thinnet
12 Host ID
13 Ethernet Address
14 IP Address of Default Router
15 Virtual Printer Name

Worksheet W-5 – Print Server software and gateways

Item # Data Element Customer Value

1 FreeFlow Prepress Suite Gateway Yes No
HTPP Gateway
2 Novell Netware Gateway Yes No
3 AppleTalk Gateway Yes No
4 IPP Gateway Yes No
5 TCP/IP Socket Gateway Yes No
6 Online Gateway Yes No
7 Tape Client Gateway Yes No
8 SNMP Gateway Yes No

FreeFlow Print Server Installation Guide for Version 7.0 SP-2 37

Xerox 4590/4595, 4112/4127 with U20 M2 DFE Appendix A: Installation Worksheets

Worksheet W-5 (Continued) – Print Server software and gateways

Item # Data Element Customer Value

9 Postscript Decomposer/Interpreter Yes No
10 PCL Decomposer/Interpreter Yes No
11 TIFF Decomposer/Interpreter Yes No
12 LCDS Decomposer/Interpreter Yes No
13 PPML Decomposer/Interpreter Yes No
14 IPDS Decomposer/Interpreter Yes No
15 Imposition Yes No
16 Kanji Fonts (Asian double-byte) Yes No
17 Xerox Diagnostics / Productivity Tools Yes No
18 CPW Diagnostics (eXcellerate) Yes No
19 Job Preview Yes No
20 Page Parallel RIP (Color products only) Yes No
21 VIPP Yes No
22 Data Overwrite Yes No
23 Preflight Yes No
24 Image Quality Package Yes No
25 Remote Services Yes No

Worksheet W-6 – Network Configuration

Item # Data Element Customer Value

IP Configuration (see Worksheet W-1)
NIS/NIS+
1 Find NIS+ Server Find one Specify
2 NIS/NIS+ Domain Name
3 NIS/NIS+ Server IP Address
4 NIS/NIS+ Server Name
DNS (Domain Name System)
5 Dynamic DNS Registration Yes No
6 Domain Name
7 DNS Server List
(Enter up to 3 addresses)
8 Domain Search List
(Enter up to 6 addresses)
9 Primary WINS Server
ADS (Active Directory Service)
10 ADS (Active Directory Service)
SMB/FTP Filing Capability
11 SMB Filing Yes No
12 FTP Filing Yes No

38 FreeFlow Print Server Installation Guide for Version 7.0 SP-2

Appendix A: Installation Worksheets Xerox 4590/4595, 4112/4127 with U20 M2 DFE

Worksheet W-6 (Continued) – Network Configuration

Item # Data Element Customer Value

13 SFTP Filing Yes No
Connections
14 Ethernet Speed Auto Select
(varies with installed adapter) 10 mbit/sec
1000 mbit/sec
10000 mbit/sec
15 Ethernet MAC Address Set by System

Worksheet W-7 – Novell Netware Gateway Installation

Item # Data Element Customer Value

1 Novell Internal Net Number
2 Novell Net Number
3 Framing Type Ethernet 802.3
Ethernet II
4 Novell File Server Name
5 Novell Print Queue Name
6 Novell Print Server Name
7 Novell Print Server Password
8 Print Server Operator User Name
9 Print Server Operator User Password
10 Novell Printer Name
11 Novell Account Login

Worksheet W-8 – AppleTalk Zone Information

Item # Data Element Value

1 AppleTalk Zone
2 AppleTalk Phase Type

Worksheet W-9 – SNMP Gateway Installation

Item # Data Element Customer Value

1 Enabled Yes No
2 Authentication Traps Yes No
3 Client IP Address
4 Client Port Number
5 Trap Persistence
6 Trap SNMP version SNMP v.1
Traps Type
7 Printer Alert Yes No
8 Cold Start Yes No

FreeFlow Print Server Installation Guide for Version 7.0 SP-2 39

Xerox 4590/4595, 4112/4127 with U20 M2 DFE Appendix A: Installation Worksheets

Worksheet W-9 (Continued) – SNMP Gateway Installation

Item # Data Element Customer Value

9 Warm Start Yes No
10 Link Up Yes No
11 Link Down Yes No
12 Authentication Failure Yes No
SNMP Serial Numbers
13 Tray 1
14 Tray 2
15 Tray 3
16 Tray 4
17 Tray 5
18 Tray 6
19 Stacker
20 Finishing Device(s)

Worksheet W-11 – Remote Services

Item # Data Element Customer Value

1 IP Address
2 Port
3 DNS Name
With DNS, use Hostname
Without DNS, use IP address
4 Level of Internet access allowed by the Customer Full access
No access
5 Does Customer use a Firewall? Yes No
Firewall Information
6 HTTP Proxy Server IP Address
7 User Name (if required)
8 Password (if required)
9 Does the Firewall restrict data transmission (e.g., Yes No
Zip files blocked)?
If so, list the restrictions.

Worksheet W-12 – Data Overwrite & Backup Configuration

Item # Data Element Customer Value

1 Plan to Use Data Overwrite? Yes No
2 Plan to Use System Backup? Yes No
3 How much space to set aside for Backups?

40 FreeFlow Print Server Installation Guide for Version 7.0 SP-2

Appendix B: Service Documentation Links Xerox 4590/4595, 4112/4127 with U20 M2 DFE

Appendix B: Service Documentation Links

NOTE
A PDF version of the FreeFlow Print Server Service Documentation (X86) is available for internal Xerox sites at:
http://xww.docushare.world.xerox.com/dsweb/View/Collection-499514.

Refer to the FreeFlow Print Server Service Documentation (X86) for the following:

Item Location Command Quick Reference

Obtaining License for the First GP440
Time
Upgrade an Existing Permanent GP440
License to 7.0 on GSN (External
Customers)
Backing Up license to USB flash GP440
drive
Installing a License From a USB GP440
flash drive
Downloading a License via GP440
Remote Services
Determining the Sun OS version GP400 cat /etc/release <↵>
Reconfiguration Boot GP431 DocuSP Reconfiguration Boot (at GNU grub screen)
Manually starting the FreeFlow GP511 /etc/init.d/volmgt stop <↵>
Print Server Software CD Installer /etc/init.d/volmgt start <↵>
/cdrom/cdrom0/volstart <↵>
Erasing a CD-RW Disc GP911 cdrw –b all <↵>
Manually eject CD/DVD GP911 /etc/init.d/volmgt stop <↵>
/etc/init.d/volmgt start <↵>
eject cdrom0 <↵>
System Unconfiguration GP905 sys-unconfig <↵>
(deconfigures network settings)
Display Internal Build version GP400 grep BLD_VERSION /var/sadm/pkg/XRXInstll/pkginfo
FreeFlow Print Server
Customer Data Backup GP620
Customer Data Restore GP621
System Restore GP603
Display the Install Log cat /var/sadm/install_data/xrx_install.log <↵>

FreeFlow Print Server Installation Guide for Version 7.0 SP-2 41

Xerox 4590/4595, 4112/4127 with U20 M2 DFE Appendix C: FreeFlow Print Server Version Downgrade

Appendix C: Free Flow Print

Server Version Downgrade
Overview
Appendix C provides the instructions for downgrading the FreeFlow Print Server software to a previous
version.
Required Media
• Previous version FreeFlow Print Server for Xerox 4112/4127, 4590/4595 Full Software Image DVD
• FreeFlow Print Server License backup disc
• Configuration backup disc to be restored (if available). Disc must have been backed up using the
previous FreeFlow Print Server version.
• Customer backup disc(s) to be restored.
• Blank CD-RW Discs for Backup.

Required Information
• FreeFlow Print Server Installation Guide from the previous release.
• Filled in Server Installation Worksheets (From Getting Ready for the FreeFlow Print Server Installation).

Procedure
__1. Complete Section 4.2 – Create the Customer Data Backup, of this document. Customer data
backup is the responsibility of the Xerox Analyst and/or Customer
__2. Complete Sect 4.3 – Backup of the Software License, of this document. The backup will be required to
reinstall the 7.0 software at a later time.
__3. Obtain the FreeFlow Print Server Installation Guide from the prior software kit.
__4. Using the FreeFlow Print Server Installation Guide complete Section 4 Clean Installation of FreeFlow
Print Server.

42 FreeFlow Print Server Installation Guide for Version 7.0 SP-2

Appendix D: Remote Services Xerox 4590/4595, 4112/4127 with U20 M2 DFE

Appendix D: Remote Services

.

D.1 Troubleshooting Remote Services Problems

Symptom Corrective Action

Unable to log on as Customer Service Engineer. A password recognition error may prevent logon
as Customer Service Engineer. If unable to logon
on as CSE, logon as System Administrator.
Remote Services fails to open. Permissions for the mozilla browser configuration
files may be incorrect (“su root” rather than
“xrxusr”). When the RS GUI is started from the RS
icon or command line as xrxusr, it may not have
permissions to write to the configuration files.
Perform the following to correct the problem:
1. Log into a Terminal window as root.
2. Type: ps -ef | grep mozilla <↵>
3. Terminate the mozilla process by typing:
kill -9 <process_id> <↵>.
Substitute the process id returned in step 2.
Repeat this step for each process id returned in
step 2.
4. Type: rm -r /export/home/xrxusr/.mozill* <↵>
5. Restart RS by clicking on the RS icon. If the RS
icon is missing type:
/opt/XRXnps/XRXrs/clientStart <↵>
Remote Services fails to open. The error Refer to Appendix D.2. Ensure that Remote
message: 404 – not found may be displayed in Services has been properly configured for the type
the window. of license installed on the product.
An undetermined error prevents transfer of the If the customer uses DNS Name Service, ensure
test file. that the information has been entered correctly.
In the FreeFlow Print Server application, select
[Setup: Network Configuration]. Select the
[DNS] tab. If required, enter the customer’s DNS
information.
When transmitting the test file, a Transfer Failed The system could not connect to the Internet.
or Transmission Error message is displayed in the Check Network Settings on the Setup window.
Transfer window. If the problem persists, check connectivity with
the Xerox Support server. Type the following in a
Terminal window:
External Customers
/usr/sbin/ping dcs.support.xerox.com <↵>
Internal Xerox Sites
/usr/sbin/ping xdcstest.support.xerox.com <↵>
All configuration settings of Remote Services FreeFlow Print Server application software has
have been reset to default values been upgraded. Sections 6.1.1 - 6.1.3 of this guide
must be performed again to configure and
register FreeFlow Print Server Remote Services.
.

FreeFlow Print Server Installation Guide for Version 7.0 SP-2 43

Xerox 4590/4595, 4112/4127 with U20 M2 DFE Appendix D: Remote Services

Table D.1 (Continued) – Troubleshooting Remote Services Problems

Symptom Corrective Action

System captures an outload automatically and By default, Remote Monitoring is enabled for data
posts messages: Outload Captured Successfully. push at 2 a.m. local time. It may be disabled by
Remote Monitoring Data Capture in Progress selecting [Problem Reporting: Settings: Transfer].
Avoid Processing or Printing. Data Transfer in
Progress Avoid Processing or Printing. Currently, Remote Monitoring settings may not be
disabled until Remote Services is registered and
Problem Reporting is enabled.

44 FreeFlow Print Server Installation Guide for Version 7.0 SP-2

Appendix D: Remote Services Xerox 4590/4595, 4112/4127 with U20 M2 DFE

D.2 Using Remote Services at Xerox Sites

Caution
Information in this procedure is for internal installations only. It is not intended for general field use.

By default, Remote Services will assume that the product has a production license issued by Xerox
Document & Support Services (XDSS). Sometimes, however, a Xerox site such as a training center or
customer support center is issued an internal test license from a different database than the one used by
XDSS. If a product has been issued an internal test license, Remote Services will not function properly until
it has been reconfigured.
If you know for certain that the product’s license was issued by XDSS, continue with the setup and
configuration procedure. The following steps are not applicable.
If you are uncertain as to the type of license installed on the product, determine the license type using the
License Validation Tool.

NOTE
Use of the validation tool requires access to the Xerox Intranet.

Determining the License Type

Run the License Validation Tool and follow the instructions provided on the screen. The tool is available at
the following website:
http://xww.softwarelicensing.world.xerox.com/internal/RSVerifyRegistration/

License Validation Tool for Internal Installations Only

If you are unable to access the License Validation Tool, call the Xerox License Center and verify that the
license was issued by them. Write down the Host ID and Serial Number before placing the call.
NASG (US & Canada): 800-890-3260 XE: 44 1707 352668
Internal Test Licenses are issued by the engineering teams supporting each product. If an internal license
has expired, or other difficulties are encountered, escalate problem through normal channels.
Reconfiguring Remote Services for an Internal Test License
If the product has an internal test license, complete the following steps BEFORE starting Section 6.1.1 of
this guide:

__1. At the FreeFlow Print Server, open a Terminal window and login as root.

FreeFlow Print Server Installation Guide for Version 7.0 SP-2 45

Xerox 4590/4595, 4112/4127 with U20 M2 DFE Appendix D: Remote Services

__2. Type the following command: /opt/XRXnps/XRXrs/bin/serverReconfig.sh psi <↵>

__3. Close the window when the command finishes its execution.
__4. Return to Section 6 and continue with the setup and configuration procedure.

NOTE
Make every attempt to register Remote Services from the product UI. If it is necessary to register from
another computer, DO NOT use the registration url shown in Sect 6.1.3 (it is for registering products with a
production license). Products with an internal test license must use the following registration site:
http://xww.softwarelicensing.world.xerox.com/Test/RemoteServices

46 FreeFlow Print Server Installation Guide for Version 7.0 SP-2