CLUSTER 2 Narrative Report
CLUSTER 2 Narrative Report
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C. EXECUTIVE SUMMARY
On the 30th of April, 2022, the Cluster 2 from the class of Psych 117: Undergraduate
Seminar and Competency Evaluation spearheaded in conducting of the second forum in the
webinar series of the Caraga State University - Psychology Department entitled, ―Navigating the
Pandemic and Beyond in the Workplace.‖ This webinar is composed of three main topics which
are delivered by their respective resource speaker. The first topic is ―Applying as Fresh
Graduates in the ‗New Normal‘: Tips and Expectations,‖ which discussed how graduates can
prepare themselves to be marketable to employers in the "new normal," while the second,
"Digitization of Recruitment Process: Its Pros and Cons," discussed the framework for the new
approach to the recruitment process during this pandemic. Finally, the third topic, "Prioritizing
and Promoting Mental Health in the Workplace to Optimize Workers' Productivity in the New
Normal," emphasized the importance of equipping participants with proactive mental health
skills, knowledge, and attitudes in the workplace as the "new normal" takes hold, as well as
educating them on the importance of mental health in one's career and job performance.
This document includes the narrative summary of the event that provides complete details
of the activity proper and how it proceeded, as well as photo documentation that includes photos
from the webinar with accurate tags and descriptions. It also contains the results of the webinar
evaluation which exhibits and discusses the outcome of the webinar evaluation as viewed via the
use of tables and graphs. Following that is a section of the insights from the webinar conducted
that includes the cluster members' general view of how the webinar was conducted and what
insights or lessons were gained from the activity. Finally, the part of the appendices, which
comprise attachments such as the authorized activity design, behind-the-scenes preparations, the
certificates and the dry-run with captioned images. This section also includes a table with a list
of committee members along with their respective accomplishments and contributions.
In totality, the webinar concluded triumphantly with the help of the facilitators, event
hosts, and resource speakers who put in the effort to make it all possible as well as the
participants who took the time to attend the said webinar. Some technical issues arose during the
event, but everything went off without a hitch and the goal of the webinar series was met
successfully—to help workers, fresh graduates, and individuals who are looking for jobs and are
trying to maintain their work-life balance and mental health in the workplace during the
pandemic and beyond.
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D. TABLE OF CONTENTS
Page Number
Cover Page 1
Title Page 2
Executive Summary 3
Table of Contents 4
Narrative Summary of the Event 5-8
Photo Documentation 9 - 12
Results of the Webinar Evaluation 13 - 21
Insights from the Webinar Conducted 22
Appendices
Appendix I - Letters 23 - 32
Appendix II - Approved Webinar Activity Design 33 - 42
Appendix III - Certificates 43 - 44
Appendix IV - Documentation 45 – 48
Appendix V – Accomplishment of each Member 49 - 54
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E. NARRATIVE SUMMARY OF THE EVENT
Last April 30, 2022, at 1:00 o‘clock in the afternoon we conducted a webinar series
entitled, Navigating the Pandemic and Beyond in the Workplace. The webinar was held via
Zoom and Facebook live. Many individuals from other schools in the Philippines attended the
webinar. We also have a viewer from other country. We invited three resource speakers from
Civil Service Commission Caraga, City Government of Butuan and Caraga State University to
discuss the three topics in the webinar series.
The program was hosted by Divine Grace, Mark and Myrtle. It started with an audio-
visual presentation of Prayer, the National Anthem, and the CSU Hymn. Followed by
acknowledgement of guests and participants by the program host and opening remarks by Ms.
Lilibeth L. Manigo, RGC. An Inspirational Message was given by the college dean, Ms. Ruth
Sanchez. An ice breaker was facilitated by Erika and Donna, then the first speaker was then
introduced.
The first topic was about: Applying as Fresh Graduates in the “New Normal'': Tips and
Expectations. The topic was discussed by Mr. Dan Jave Dumpa, our resource speaker from Civil
Service Commission Caraga (CSCC). He is a Human Resource II of Civil Service Commission
Caraga (CSCC) in the Human Resource Division. He talked about his career path as his
introduction. He also shared his first experiences in applying for jobs and how it relates to the
topic.
During the session he discussed how the economy changed during the pandemic, how it
affects the workforce in a company. He also introduces which sub sectors that had been on the
rise lately on hiring and industries who had dropped employment. He also elaborated the
difference between the work practices before and as of present. He gave seven tips as to how to
find a job, how to answer interviews and he also emphasizes how important it is to become
techno savvy. Many things have changed today not just in the environment but also in the
economy and the standards of hiring employees. We are not just competing against ourselves but
also, we are up against other people who graduated in the same year as us, and people who
already have experiences in the past. It is not yet late to build up our skills and ready ourselves,
we just have to keep our optimism and keep on learning.
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After the discussion of Applying a fresh graduate in the new normal; Tips and
Expectations by Mr. Dan Dumpa, the second topic followed. Divine and Mark welcomed the 2nd
guest speaker with an introduction.
The topic 2 was about: Digitization of Recruitment Process! Its pros and cons. Ms Lea
Angelica Seranno - Felias a registered psychometrician elaborated the advantages and
disadvantages of the recruitment process in this modern era. As an introduction, she defines
recruitment and the other way of recruitment which is digital recruitment, after that she also
introduced the basic recruitment process namely Attraction, Short-listing, Assessment and
Selection. There are different kinds of recruitment processes depends on the company and the
workplace according to Ms. Lea. To further understand the digital process of recruitment she
presented a short video portraying the digital recruitment process. Ms. Lea gave the pros of the
digital recruitment process like wider reach for job opportunities, minimal efforts, time saving
and free. Negative side consist of 2 factors the needs of IT equipment and more competition, but
she also gave solution to this common problem today that also brought by the digital recruitment
process or she called this solution Strengthen your tool: Invest in IT equipment, make sure that
all your devices are in good working condition, invest in better internet connection, prepare your
documents beforehand and makes sure that they are tailor-fit for each company. To ensure or
have a high chance to be hired she gave tips on how to stand out and how to properly do an
assessment. She ended her discussion with additional tips and personal experiences.
The 3rd topic for our webinar was, ―Prioritization and Promoting of Mental Health in the
Workplace to Optimize Workers‘ Productivity in the New Normal‖ which was discussed by
Jenny Mae F. Bersabal, RPm. She received her BS in Psychology from Mindanao State
University's Main Campus and her MA in Psychology from Xavier University's Ateneo de
Cagayan. She works as an Administrative Officer V (HRMO III) at Caraga State University –
Main Campus and is currently pursuing her Master's Degree in Public Administration at Caraga
State University – Bayugan External Campus. This topic was presented via a recorded video.
Ms. Bersabal discussed workplace issues that one may encounter. Issues that, if not
addressed properly, can lead to mental health issues that affect not only the employee but also his
or her work and the organization as a whole. She presented a 2020 Ateneo study that identifies
the top five mental health issues in the Philippine workplace, namely job burnout, irritability,
lack of motivation, chronic physical ailments, and anxiety. She also talked about the importance
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of the four A‘s of a mental health-friendly workplace which includes: awareness, in which
employees should be educated on mental health issues and practices for dealing with them;
accommodation, in which employees should be given the support needed to aid them in
continuing their job; assistance, in which employees should be provided with the aid they
needed, and; access, in which the resources should be made available as a measure to prevent
mental health issues and aid those who are in need. In the context of Caraga State University,
Ms. Bersabal also shared the university‘s mental health-friendly workplace environment which
circulates around health and safety, office productivity, security, and accessibility.
Moreover, Ms. Bersabal tackled how mental health affects the employee and the
organization. She shared that when an employee‘s mental health is negatively affected, problems
in performance and productivity may arise, engagement in work activities, communication with
others, physical capabilities and functioning, and decision making may also be negatively
affected. Given that these elements make up a successful employee, Ms. Bersabal highlighted
how mental health should be given priority.
Ma'am Lilibeth L. Manigo filled in the gaps left by the third resource speaker after the
recorded presentation. She explained why Ma'am Jenny was unable to participate in this webinar.
A link to the Facebook comments and chat box in Zoom was provided to answer a Work-Life
Balance Quiz. The quiz will assist individuals in assessing their mental health and current job
situation.
Ma'am Manigo further spoke about how Caraga State University promotes mental health
programs in the workplace. During October, Mental Health Awareness Month is observed, and
there is a month-long activity for distress in academics for students and faculty, and non-
academic for staff. They can participate in a variety of activities such as webinars, lectures, and
learning and development opportunities to help them improve their mental health. There are also
physical activities twice a week, which were done before the pandemic on Wednesday and
Friday. Academic breaks are also implemented at Caraga State University, not only for students
but also for faculty. She explained that promoting mental health in the workplace should not be
done in a short period of time, but rather throughout the year. Ma'am Manigo read Ma'am Jen's
closing message, in which she emphasized that mental health should be present in every
workplace, pandemic or not, and that mental health should be prioritized.
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Ms. Rhiza Bacquial, the chairperson of the overall working committee, delivered her
closing message thanking the faculty staff and the college Dean for their support, each speaker
who shared their priceless knowledge in each topic, the cluster's different committees who
worked together to make the webinar a reality, and the participants who stayed until the end to
learn and grow to become more confident in navigating the pandemic and beyond in the
workplace.
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F. PHOTO DOCUMENTATION
Image 1. The hosts for the webinar, Ms. Divine Cultura at the Image 2. The hosts for the webinar, Ms. Divine Cultura at the
left side and Ms. Myrtle Belangel at the right side. left side and Mr. Mark Buliyat at the right side.
Image 3. Opening remarks by the adviser of Cluster 2, Lilibeth Image 4. An inspirational message by the Dean of the College
L. Manigo, RGC. of Humanities and Social Sciences, Ms. Ruth Sanchez.
Image 5. Introduction of the first speaker for the webinar. Image 6. Mr. Dan Jave Dumpa, the first speaker of the
webinar.
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Image 7. Mr. Dan Jave Dumpa together with the Adviser of
Cluster 2 in the webinar. Image 8. The discussion of the 1st speaker in the zoom.
Image 9. The question and answer portion after the discussion Image 10. Giving of token of Appreciation to the 1st speaker
of the 1st speaker. of the webinar.
Image 11. Introduction of the second speaker for the webinar. Image 12. The discussion of the second speaker in the zoom.
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Image 14. Giving of token of Appreciation to the second
Image 13. The question and answer portion after the
speaker of the webinar.
discussion of the 2nd speaker.
Image 15. Miss Erica Bautista and Miss Donna Grace Image 16. The first game of the icebreaker, by Miss
Andahan for the Icebreaker. Erica Bautista and Miss Donna Grace Andahan.
Image 17. The second game of the icebreaker, by Miss Image 18. Introduction of the third and last speaker for
Erica Bautista and Miss Donna Grace Andahan. the webinar.
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Image 19. The discussion of the third speaker in the zoom. Image 20. Giving of token of Appreciation to the third and
last speaker of the webinar.
Image 21. Closing Remarks by The Overall Chairperson Image 22. The photo op of the participants in the webinar
of Cluster 2. (page 1 over 2 in Zoom).
Image 23. The photo op of the participants in the webinar Image 24. The working committee in the webinar together
(page 2 over 2 in Zoom). with the Adviser, Lilibeth Manigo.
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G. RESULTS OF THE WEBINAR EVALUATION
The charts below show the results of the evaluation; demonstrating the participants'
satisfaction with each of the speakers' employed methods/strategies, ability to draw and maintain
interest and participation, creation of a mechanism for participant activities, clarity of the
objectives, use of practical examples, clear and organized, presentation of the material, webinar
conduct, and webinar timeliness.
Figure 1. Presentation
Rating of Resource
Speaker 1: Dan Jave L.
Dumpa, LPT in terms of
applied
Method/Strategies;
Ability to draw and
maintain interest;
Creative mechanism for
participative activities
-The illustration shows
that the Resource
Speaker 1; Mr. Dan
Jave L. Dumpa, LPT
has been rated by the
following criteria;
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Employed Method/ Strategies
As depicted in the graph above, a total of 12 participants gave the Resource Speaker a
somewhat Fair rating, while a total of 100 individuals gave a Satisfactory remark to the speaker's
methods and strategies used. While the other 166 participants gave a Very Good rating; and
another 440 participants gave Excellent remarks in terms of the methods and strategic ways
employed during the webinar session.
Clarity of Objectives
In this criteria, a total number of 10 participants rated the speaker with Fair remarks,
while the other 108 participants gave Satisfactory. Another 165 rated the speaker with a fairly
Very Good response, while the other 435 gave an Excellent rating towards the Speaker's Clarity
of Objectives during the Webinar Session.
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Use of Practical Examples
The graph above presents the total responses of participants who evaluated the Speaker‘s
delivery through the use of Practical Examples; where a total of 12 participants rated the speaker
with a somewhat Fair rating, the other 102 participants, gave a remark of Satisfactory, whereas, a
total of 167 participants rated the speaker with a Very Good rating. Lastly, a total of 436
participants were convinced and rated the speaker with an Excellent remark.
Presentation Material
The graph above shows the evaluation of the participants' Overall Satisfaction towards
the speaker‘s presentation of the materials; a total of 17 participants rated with a slightly Fair
rating, while some; a total of 107 participants rated with Satisfactory remarks. On the other hand,
a total of 164 participants rated the speaker with a Very Good response, and the remaining 428
rated Excellent.
Conduct of Webinar
In this criteria; the Conduct of the Webinar, a total of 18 participants rated the speaker
with Fair response; and a 107 participants rated with Satisfactory, while the other 151 gave the
speaker a Very Good evaluation and lastly, a total of 441 participants responded with an
Excellent remarks.
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Timeliness of the Webinar
The graph above illustrates the Overall Satisfaction of the participants towards
the Timeliness of the Webinar. The responses are Fair which is rated by 20 participants;
Satisfactory which responses are from the 108 participants during the session. The evaluation
was also given Very Good remarks from the 168 participants, and the remaining 422 had rated
the webinar‘s timeliness conduct as an Excellent remark.
Figure 2. Presentation
Rating of Resource
Speaker 2: Lea
Angelica Serrano-
Felias, RPm in terms of
applied
Method/Strategies;
Ability to draw and
maintain interest;
Creative mechanism for
participative activities.
-The illustration shows
that the Resource
Speaker 2; Mrs. Lea
Angelica Serrano-
Felias, RPm has been
rated by the following
criteria;
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Figure 2.1.
Resource Speaker 2;
Evaluation of
Content
Presentation.
-The illustration
shows that the
Resource Speaker 2;
Mrs. Lea Angelica
Serrano-Felias, RPm
has been rated by the
following criteria;
Clarity of Objectives
In this criteria, a total number of 15 participants rated the speaker with Fair remarks,
while the other 98 participants gave Satisfactory. Another 162 rated the speaker with a fairly
Very Good response, while the other 442 gave an Excellent rating towards the Speaker's Clarity
of Objectives during the Webinar Session.
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Figure 2.2. Feedback in
Resource Speaker 2;
Overall Presentation.
Presentation Material
The graph above shows the evaluation of the participants' Overall Satisfaction towards
the speaker‘s presentation of the materials; a total of 13 participants rated with a slightly Fair
rating, while some; a total of 107 participants rated with Satisfactory remarks. On the other hand,
a total of 160 participants rated the speaker with a Very Good response, and the remaining 436
rated Excellent.
Conduct of Webinar
In this criteria; the Conduct of the Webinar, a total of 17 participants rated the speaker
with Fair response; and a 100 participants rated with Satisfactory, while the other 173 gave the
speaker a Very Good evaluation and lastly, a total of 427 participants responded with an
Excellent remarks.
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Figure 3. Presentation Rating of
Resource Speaker 3: Jenny Mae
F. Bersabal, RPm in terms of
applied Method/Strategies;
Ability to draw and maintain
interest; Creative mechanism for
participative activities.
-The illustration shows that the
Resource Speaker 2; Ms. Jenny
Mae F. Bersabal, RPm has been
rated by the following criteria;
Clarity of Objectives
In this criteria, a total number of 15 participants rated the speaker with Fair remarks,
while the other 114 participants gave Satisfactory. Another 171 rated the speaker with a fairly
Very Good response, while the other 416 gave an Excellent rating towards the Speaker's Clarity
of Objectives during the Webinar Session.
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Figure 3.1. Resource
Speaker 3; Evaluation of
Content Presentation.
-The illustration shows that
the Resource Speaker 2;
Ms. Jenny Mae F. Bersabal,
RPm has been rated by the
following criteria;
Clarity of Objectives
In this criteria, a total number of 13 participants rated the speaker with Fair remarks,
while the other 105 participants gave Satisfactory. Another 177 rated the speaker with a fairly
Very Good response, while the other 421 gave an Excellent rating towards the Speaker's Clarity
of Objectives during the Webinar Session.
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Figure 3.2. Feedback in
Resource Speaker 3; Overall
Presentation.
-The illustration shows that
the Resource Speaker 2; Ms.
Jenny Mae F. Bersabal,
RPm has been rated by the
following criteria;
Presentation Material
The graph above shows the evaluation of the participants' Overall Satisfaction towards
the speaker‘s presentation of the materials; a total of 13 participants rated with a slightly Fair
rating, while some; a total of 105 participants rated with Satisfactory remarks. On the other hand,
a total of 175 participants rated the speaker with a Very Good response, and the remaining 423
rated Excellent.
Conduct of Webinar
In this criteria; the Conduct of the Webinar, a total of 19 participants rated the speaker
with Fair response; and a 98 participants rated with Satisfactory, while the other 181 gave the
speaker a Very Good evaluation and lastly, a total of 417 participants responded with an
Excellent remarks.
Overall, based on the data gathered during the evaluation, most participants rated the
webinar as very good to excellent in all of the criteria established. Participants also shared that
every topic was useful and valuable to them, especially that they are looking forward to joining
the workforce after graduating these coming months.
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H. INSIGHTS FROM THE WEBINAR CONDUCTED
"The one who falls and gets up is stronger than the one who never tried. Do not fear failure but
rather fear not trying." ― Roy T. Bennett
The first speaker was Mr. Dan Jave Llido Dumpa, LPT. With his ten years of expertise,
he reminded us that there is no perfect formula for finding the best job, but that we can come
close to it by following some pieces of advice and tips from him. The following are the tips for
us fresh graduates in applying for a job in this new normal. First, we have to be familiar with
virtual hiring tools and assessment centers. Second, we have to make our digital resumes and
other documents available on the cloud. The third is to learn new skills through free online
courses. Fourth, to work on professional business networks and job locations. Fifth is to
understand a competency-based approach to finding job vacancies. Sixth, an interview is a
conversation that reflects your soul for the job. Lastly, learn from rejections to motivate new
application transactions. These tips are of great help to us 4th-year students for us to be fully
equipped with the standards and practices in the workplace. At the same time it guides us on
what areas we still have to improve.
We learned a lot about Maam Lea‘s topic from recruitment, its recruitment process
adopted online and also she mentioned there are still uses of the old style. This is an important
step in hiring and recruitment is getting the right person into the right bus, this also must be more
practical. Some of the prons she tackled is the minimal effort, time saving because as of today
most of the agences allow sending emails as applications, etc. On the other hand, the cons are
also present, which is there are more competitions on positions. The tips she gave us strengthen
tools, and how to stand out are surely what we will use as fresh graduates in time. And the most
takeaway for this session is you can‘t have your dream job, career, company, business or any
aspects in your life if you don't try, at least you‘ve tried, we are a failure until we quit.
Lastly,what is meant for you will never pass you by, rejections are God‘s redirections meaning
it's not meant for you. And he will give you what is really meant and suited for you, anything can
be possible if you believe and try all over.
Our takeaway for Maam Jenny is Mental Health should be present in any workplace with
or without the pandemic. This should be also prioritized, through this it gave us an eye opener to
also focus on the well-being of everyone. A lot of studies came up that as of this crisis there are
mental health issues that arise. Realizations came up that this should always consider
implementing and promoting mental health programs both private and public organizations and
agencies.
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I. APPENDIX I - LETTERS
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APPENDIX II - APPROVED
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APPENDIX III – CERTIFICATES
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Certificate for the Facilitators
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APPENDIX IV – DOCUMENTATION
April 29, 2022 – Dry Run at the Group Process Room, CHASS Building, CSU Campus
Image 25. The set-up of Cluster 2 in the room. The overall working committee
chairperson and the technical committee brainstorming on which angle of the
hosts would fit.
Image 26. Ms. Rhiza Bacquial (in pink), the overall working
committee chairperson, facilitating the first dry run.
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Image 27. Ms. Rhiza Bacquial (in pink), the overall working committee chairperson
together with the technical committees.
Image 28. The dry run of the technical committee for the upcoming day of webinar.
Despite the busy schedule, just don't forget to smile, take a deep breath, and keep
moving.
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Image 29. Erika (in gray) and her partner Donna (in white), the assigned person
for the ice breaker “we have to break the ice!”
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APRIL 30, 2022 - FINAL DRY RUN AT CUENCA’S RESIDENCE
Image 30. The set-up of technical committees and hours before the webinar.
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