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Appendix 9.2 - Training Need Assessment (TNA) and Training Matrix

This document provides a template for assessing employee training needs and developing a training matrix. It includes sections for employee information, a list of standard operating procedures (SOPs) and topics required for the job, and a method to determine the preferred delivery (classroom vs on-the-job training). A risk-based approach is outlined to identify the preferred delivery method based on the potential impact on business, customers, or compliance if the SOP is not followed. Impact levels are defined as low, medium, or high with associated examples. Sign-off sections are included for preparing, checking, approving and authorizing the training need assessment and matrix.

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149 views

Appendix 9.2 - Training Need Assessment (TNA) and Training Matrix

This document provides a template for assessing employee training needs and developing a training matrix. It includes sections for employee information, a list of standard operating procedures (SOPs) and topics required for the job, and a method to determine the preferred delivery (classroom vs on-the-job training). A risk-based approach is outlined to identify the preferred delivery method based on the potential impact on business, customers, or compliance if the SOP is not followed. Impact levels are defined as low, medium, or high with associated examples. Sign-off sections are included for preparing, checking, approving and authorizing the training need assessment and matrix.

Uploaded by

shahed olvin
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Ref.

SOP: ZQA075, Version: 01

Appendix - 9.2: TRAINING NEED ASSESSMENT (TNA) AND TRAINING MATRIX

Employee Name: Job Position:

Employee ID: Date of Joining:

Department: Section:

Revision No. of Training Matrix:

Sl. SOP Title/ Topic and Ref. No. Preferred


No. (Required Job Related & Cross Functional SOP’s) & (Required Soft Skills) Delivery Method
SOP Title/ Topic Ref. No. (CRT & OJT)

Preferred Delivery Methods:


 CRT – Class Room Training
 OJT – On the Job Training

Name Designation Signature/Date

Prepared By Responsible Person from the Dept.

Checked By Responsible Person from QA

Departmental Manager
Approved By
Head of QA/ QA Manager

Authorized By GM, Plant

Risk Based Approach to identify the delivery method for SOP


_______________
What is the level of impact to_______________ _______________
business, customer or compliance if the SOP does not followed
Prepared by/ Date by the respective person
Checked by/ Date working in this job role? Approved by/ Date
(এই পদে কর্মরত ব্যক্তি যদি এসওপি অনুসরণ না করেন তবে ব্যবসা, গ্রাহক বা গুণমানের উপর কী প্রভাব পড়বে?)
Ref. SOP: ZQA075, Version: 01

Appendix - 9.2: TRAINING NEED ASSESSMENT (TNA) AND TRAINING MATRIX

Low/ High
Medium

Preferred Delivery Method Preferred Delivery Method


Class Room Training. On the Job Training.

Level of Impact Example


Low  Not directly related to quality critical step
 No direct or indirect impact to product quality
 Minor gaps with QMS or company policy
 No legal implications
 Regulatory inspection would result in a few minor observations
 No implications for customer or patient
 Supply maintained with minimum intervention
 Insignificant impact on local reputation
 Minimal environmental damage, immediately reversible
 Injuries or illness require first aid only
 Business process is simply and easy to understand
Medium  Indirect impact to Product Quality
 Requires notification to, or involvement of regulators
 Regulatory inspection would result in one or more major deficiencies, but
deficiencies can be easily corrected
 Higher than usual number of customer complaints
 Supply maintained with significant internal effort
 Significant reputation in a country or product
 Injuries or illnesses requiring medical treatment beyond first-aid
 Temporary environmental damage over short to medium term (e.g. < 1 year)
 Business Process is complex
High  Direct impact to Product Quality or to quality critical step in the process
 Product recall
 Critical and/or several major gaps relating to company policy and QMS
requirements
 Regulatory inspection would result in serious non-compliance with one or
more critical and several major findings. Regulatory action e.g.: receipt of
Warning Letter.
 Prolonged stock out of medically critical product
 Significant impact on Company reputation
 Permanent/prolonged impairment, or fatal injuries or illnesses
 Significant environmental damage over long term (e.g. > 1 year)

_______________ _______________ _______________


Prepared by/ Date Checked by/ Date Approved by/ Date

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