RECORDS
MANAGEMENT
Manual
Tandag City Water District
2021
TABLE OF CONTENTS
I. OVERVIEW ……………………………………………………………………………………………………………………… 2
A. Title of the Manual
B. Purpose of the Manual
C. Structure of the Manual
D. Coverage of the Manual
II. DEFINITION OF TERMS ………………………………………………………………………………………………… 3
III. ORGANIZATIONAL CHART OF THE RECORDS UNIT ……………………………………………………… 6
IV. FUNCTIONS OF THE RECORDS UNIT AND ITS PERSONNEL…………………………………………… 7
V. STANDARD OPERATING PROCEDURE …………………………………………………………………………. 9
A. Records Creation
B. Records Maintenance and Control
C. Records Disposal
VI. PUBLIC ACCESS ……………………………………….………………………………………………………………. 19
VII. OFFENSES AND PENALTIES …………………….………………………………………………………………. 22
VIII. ANNEXES ………………………………………………………………………………………….………………….. 23
A. NAP General Records Disposition Schedule
B. Document Tracking System
C. Routing Slip and Referral/Action Slip
D. NAP Form No. 1
E. NAP Form No. 2
F. NAP Form No. 3
G. NAP Form No. 7
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CHAPTER I
OVERVIEW
Title of the Manual
This manual shall be known as the Tandag City Water District Records Management
Manual.
Purpose of the Manual
The purpose of this Records Management Manual is to provide instructions and
reference to all TCWD employees on how to manage the records of the district starting from its
creation until its retention or disposition in order to achieve adequate and proper
documentation of policies and transactions of government for its efficient, effective,
economical, functional and systematic flow of operation.
Structure of the Manual
This manual shall serve as a guide which contains the functions, organizational chart of
the records office, policies and standard operating procedures on record management activities
of TCWD. It shall set out the forms, rules and procedures to be followed by TCWD with respect
to records creation, maintenance and use, routing or transmission, retention and disposition.
Coverage of the Manual
This Manual shall cover all records of TCWD.
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CHAPTER II
DEFINITION OF TERMS
Appraisal. Refers to the study of records, their relationship and contents, to determine their
utility values as to administrative, fiscal, legal, and archival value and time values whether
temporary or permanent.
Authorized Representative. Refers to an official/employee given the right to work or act as
witness in the disposal of valueless records.
General Records Disposition Schedule. Refers to a records control schedule governing the
disposition of specified recurring records series common to all government agencies issued by
the National Archives of the Philippines (NAP).
Public Records. Refers to records or classes of records, in any form, in whole or in part, created
or received, whether before or after the effectivity of RA 9470, by a government agency in the
conduct of its affairs, and have been retained by that government agency or its successors as
evidence or because of the information contained therein.
Records. Refers to information, whether to its original form or otherwise, including documents,
signatures, seals, texts, images, sounds, speeches, or data compiled, recorded, or stored, as the
case may be: (1) in written form or any material; or (2) on film, negative, tape, or other medium
so as to be capable of being reproduced; or (3) by means of any recording device or process,
computer, or other electronic device or process.
Records Creation. This refers to the organization’s operation wherein exchange of written ideas
between two sources occur. It is an act of bringing of records into existence.
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Records Custodian. Refers to an employee who has responsibilities over a particular set of
records. A Records Custodian shall be designated by the General Manager and shall be in-
charge of the records maintenance and control. He/she shall inform the Records Officer any
issues regarding the records in custody.
Records Disposition Schedule. Refers to the listing of records series by TCWD, showing, for
each records series the period of time it is to remain in the office area, in the storage area and
its preservation and destruction.
Records Maintenance and Control. Refers to the creative process of records management that
include the proper handling and operation of records, the arrangement of written materials
into usable filing sequence, and the selection of the most efficient type of filing equipment.
Records Management. Refers to the managerial activities involved with respect to records
creation, records maintenance and use, transmission, retention, and records disposition in
order to achieve adequate and proper documentation of policies and transactions of
government for its efficient, effective and economical operation.
Records Management Improvement Committee. Refers to a group of key officials and
employees designated by the General Manager responsible for the improvement of their
records activities.
Records Management Manual. Refers to a guide which contain the functions, organizational
chart of the Records Unit, policies and standard operating procedures, on records management
activities.
Records Officer. Refers to the employee responsible for overseeing the records management
program and providing guidance on adequate and proper record keeping.
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Records Storage Area. Refers to an intermediate repository in which non-current records are
stored until they can be destroyed by NAP.
Retention Period. Refers to the specific period of time established and approved by NAP as the
lifespan of records, after which they are deemed ready for permanent storage or destruction.
Valueless Records. Refers to all records that have reached the prescribed retention periods and
outlived the usefulness to the agency or the government as a whole.
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CHAPTER III
ORGANIZATIONAL CHART OF THE RECORDS UNIT
Office of the General Manager
General Manager
Records Unit Public Relations Unit
Administration Services
Assistant A
IRMA-B (Records Officer)
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CHAPTER IV
FUNCTIONS OF THE RECORDS UNIT AND ITS PERSONNEL
The Records Unit is the unit responsible for planning, developing, prescribing,
disseminating and enforcing policies, rules and regulations and coordinating the records
management program of TCWD. The functions of the Records Unit are as follows:
1) Establish, maintain and implement the Records Management Program of TCWD;
2) Centralized receiving and releasing unit of all communications for proper recording
and routing procedures
3) Receive, route, disseminate, distribute, release and/or send out all official
communications to the concerned offices, thru the action officer itself or its
secretary, of TCWD;
4) Receive, route, disseminate, distribute, release and send out or mail all official
communications from or to the different agencies;
5) Retain copies of records systematically;
6) Dispose records that have already reached its retention period and are assessed and
appraised to be valueless in accordance to the General Records Disposition Schedule
(GRDS) (Annex A) common to all government agencies per National Archives of the
Philippines (NAP) General Circular Number 2, Series of 2009;
7) Monitor and evaluate the records management program of TCWD; and
8) Suggest changes to the Records Management Improvement Committee;
The Records Officer is the employee responsible for overseeing the records
management and providing guidance on adequate and proper recordkeeping. It shall:
1) Formulate policies, standards, procedures, rules and regulation on the creation,
maintenance, preservation, security and disposition of records;
2) Plan work programs to carry out the duties and functions of the Records Unit;
3) Provide technical assistance to TCWD on matters concerning records management;
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4) Responsible for the issuance of certified copies or certification and authentication of
document on custody;
5) Overall in-charge in the maintenance and retention of records;
The Records Custodian is designated by the General Manager and is in-charge of the
records maintenance and control. He/she shall inform the Records Officer any issues regarding
the records in custody.
The Records Management Improvement Committee serves as an advisory body on the
development of records management. The Chairman and members of the RMIC shall be
designated by the General Manager.
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CHAPTER V
STANDARD OPERATING PROCEDURE
A. Records Creation
Records creation is the act of bringing the records into existence to appropriately
document the agency’s transactions and operations. The creation of records in TCWD shall be
in the absolute minimum in the most effective way consistent with efficiency and economy. It
shall not be deleted in the computer system and should be prepared or printed in three (3) to
five (5) copies depending on its use. One (1) copy should be kept by the creator, one (1) to be
given to the Records Unit of the district, and the others for submission to other units or
agencies, if applicable.
Each record creator shall observe and attach a Document Tracking Slip (Annex B) for
every record created. This is to be submitted to the Records Custodian for proper maintenance
and control.
Each Division shall assign a Records Custodian who is in-charge of transmitting out
records to its concerned division, and keeping a logbook system for smooth movement and
easy monitoring purposes. The Records Custodian is assumed to be responsible for the proper
handling of records that he/she received.
B. Records Maintenance and Control
The Records Unit shall be the centralized receiving and releasing unit of all
communications for proper recording and routing procedures under the accountability of the
Records Officer/Custodian.
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Records Transmission and Control
The Records Custodian shall be in-charge of the records maintenance and control.
He/she shall inform the Records Officer of any issues regarding the records in custody.
For incoming communication, mail or correspondence, a Receiving Personnel from the
Records Unit shall receive and stamped such document “Received”. The date of receipt shall be
stamp at the top right portion indicating the date, reference number and initial of the receiving
personnel. Prior to receipt, the receiving personnel shall check the following:
1) Documents shall be in original copy/ies for non-electronic mails;
2) Correct Name and complete address of the addressee;
3) Documents are properly signed by the senders/endorsing officials;
4) Complete number of pages/sheets;
5) Complete attachments or enclosures as stated in the document; and
6) If it is a request to information that falls under EO No. 2, S. 2016 by the President of
the Philippines;
For all incoming communication, mail or correspondence, a Routing Slip and
Referral/Action Slip (Annex C) shall be attached to ensure its proper management and effective
implementation. For internally created records, a Document Tracking Slip (Annex B) shall be
attached.
In such a case that it falls under number 6, a request to information that falls under EO
No. 2, S. 2016 by the President of the Philippines, the Freedom of Information Receiving Officer
shall handle the matter.
The Records Custodian shall keep and preserve a logbook in which shall be recorded all
documents routed, with reference number, dated and acknowledge by the receiver or proper
action personnel.
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The reference code shall be numbered in sequence and shall be coded according to its
Division as follows:
Administrative and Financial Management Division : AFD-year-mm-number sequence
Engineering and Watershed Management Division : EWD-year-mm-number sequence
For instance, the first ever document created by the Administrative and Financial
Management Division on January 1, 2021 shall have a reference code of AFD-2021-01-000001.
For outgoing communication, mail and correspondence, it should be released and
properly recorded in the Records Logbook. It should be stamped released by the releasing
officer and likewise, should either be stamped received by the concerned agency or be
attached with a copy of the LBC Receipt for tracking and reference.
The Records Logbook shall be in such details like the table below:
Date: January 1, 2021
Reference Code Details Name/Signature/Date of Receiver Remarks
Procurement of I
01/01/21 01/01/21 01/02/21
unit printer, 4 in 01/02/21
AFD-2021-01-000001 (sgd) (sgd) (sgd) Completed
1 for use in the GM
Baghari Andres Suarez
HR Section
AFD-2021-01-000002 FOI Request for 01/01/21 01/02/21 01/02/21 01/03/21 Released and
Info. By CHO (sgd) (sgd) GM (sgd) Received by
Cabrera Andres Cabrera CHO 01/03/21
AFD-2021-01-000003 4th Quarter Sexual 01/01/21 01/02/21 01/02/21 Released and
Harassment (sgd) GM (sgd) Received by
Report to CSC Andres De Guzman CSC 01/03/21
AFD-2021-01-00000 Bacteriological 01/02/21 01/02/21 01/02/21 01/03/21 Released and
Test Report for the (sgd) (sgd) GM (sgd) LBC to LWUA
mo. Of December Bernadas Andres De Guzman 01/03/21
to LWUA
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The logbook shall be in the custody of the Records Officer/Custodian concerned and
shall be open to the public for inspection.
A person having custody of public records, at the expiration of his/her term of office or
employment, shall deliver to his/her successor, all public records in his custody. Should there be
none, to the National Archives of the Philippines (NAP).
Records Retention
The Records Unit shall always keep a copy of a correspondence, whether incoming or
outgoing, in the Records Storage Room. It shall be organized and labeled according to bureaus,
departments, offices, agencies, association, etc. in a file folder, legal in size, and arranged
according to its date, with the oldest in the bottom and newest on top, easily readable and
viewable on the filing cabinets. It shall be summarized per folder in a proper manner for easy
tracking as follows:
Date Details
February 20, 2021 Reply letter regarding LBP loan clearance
requirements
January 8, 2021 Letter asking for technical assistance in the
preparation of 500cu.m concrete reservoir
Plans and POWs
January 3, 2021 Bacteriological Test Report for the month
of December 2020
January 2, 2021 Water Source Data Updating Report for
the 4th Quarter of FY 2020
All records inside the Records Storage Room shall be scanned for e-filing and archiving,
stored in the computer and an external hard disk drive for double retention and preservation
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strategy in case of disasters. Only the Records Officer or his/her duly authorized personnel in
the Records Unit shall have the sole access to the Records Storage Room. They shall be
responsible for the security of records at all time.
Confidential records shall be kept separately from the general files in secured file
containers. Manuals must be stored or kept in a separate area too. It shall be arranged
according to its uses.
Request for copies of records not created by the requesting party should be approved
by the General Manager. Should the case warrant it, it should be coursed thru the Freedom of
Information Standard Operating Procedures. Either the Records Officer or his/her duly
authorized personnel in the Records Unit only shall be allowed to pull-out and retrieve file in
the Records Storage Room. A borrower’s logbook must also be maintained by the retrieving
personnel for tracking purposes.
C. Records Disposal
As an initial step in developing the Records Disposition Schedule (RDS), the TCWD shall
prepare an inventory and appraisal of its records holding in the prescribed form known as NAP
Form No. 1 (Annex D).
Thereafter, the TCWD shall establish a Records Disposition Schedule, to be
accomplished in the prescribed Form known as NAP Form 2 (Annex E) covering its substantive
records and those records not included in the General Records Disposition Schedule (GRDS) to
serve as guide in the disposition of records, subject to the approval of the NAP. Any revision or
change in the schedule shall likewise be submitted for approval to the NAP Executive Director
as needed.
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The TCWD shall not dispose any public records without the authority of the NAP, or
public records that are involve in any case until they are finally decided upon or settled, or
financial records that are subject of audit by the COA until they are post-audited and finally
settled.
The TCWD shall at all times observe the GRDS in determining the disposal of valueless
records. The TCWD shall not dispose records earlier than the period indicated for each record
series. However, records may be retained for longer periods if there is a need to do so.
The Records Officer shall conduct a periodic examination of TCWD records, at least once
a year, to identify valueless records that can be requested for disposal or recommended for
transfer to the Records Center Division, NAP or TCWD’s storage area in accordance with the
approved RDS or GRDS. Hence, the Records Officer shall separate the records for disposal or
retention.
Disposal Procedure
1. Determination of valueless records for disposal
The Records Officer shall determine the valueless records by checking their specific and
authorized retention periods using the TCWD’s RDS, GRDS and/or specific laws and regulations
as the legal basis. He/she shall estimate the volume of the valueless records to determine and
facilitate economical disposal.
2. Request for authority to dispose
The Records Officer shall accomplish the Request for Authority to Dispose of Records
known as NAP Form No. 3 (Annex F) in three(3) copies and properly fill-up the specific record
series, period covered, volume and authorized retention periods in the RDS, GRDS and/or
specific laws and regulations are complied with such as:
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a. Financial records that are subject of audit by the COA were post-audited and
finally settled, and
b. The records involved in a case or investigation were finally decided upon or
settled.
Upon completion of Request for Authority to Dispose of Records and the General
Manager have approved and signed the request, the Records Custodian shall submit the same
to NAP.
3. Evaluation of Disposable records
Upon Request for Authority to Dispose of Records, the NAP shall forward the same to
the Head of Davao Records Archival Network (RAN). The Head concern shall assign a division
staff to evaluate the valueless records requested for disposal who shall then prepare and
submit an analysis report based on his/her evaluation and/or examination.
4. Authority to dispose
The NAP shall issue the Authority to Dispose of Records indicating therein the mode of
disposal.
5. Notification of Actual Disposal
Upon the approval of the Request for Authority to Dispose of Records, the TCWD shall
be notified of its approval. In case the mode of disposal is by sale, the guideline on Government
Procurement shall be followed in the selection of contracted buyer. A copy of the contract shall
be submitted to NAP prior to the actual disposal. If TCWD opts to avail the services of the NAP
official buyer, a letter of availment shall be submitted.
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6. Segregation and custody of valueless records
The Records Officer shall supervise the segregation of valueless records and be
responsible for their safekeeping until their actual disposal.
7. Actual disposal
Actual disposal shall be witnessed by authorized representatives from TCWD, NAP and
COA to ensure that the records to be disposed of are the same records that were authorized for
disposal.
8. Certificate of Disposal
A Certificate of Disposal shall be prepared in three (3) copies by the NAP authorized
representative who witnessed the actual disposal of records and ensure that all pertinent data
are complete.
In case where the witnessing by NAP Authorized Representative is dispense with, the
Records Officer shall prepare the said certificate.
The distribution of copies shall be as follows: Original copy – TCWD, 2nd copy – NAP, and
3rd copy – COA.
9. Proceeds of Sale
All proceeds realized from the sale of valueless records shall be remitted either to the
National Fund, Local Government Fund, Revolving or Trust Fund.
10. Disposal of Damaged Public Records
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Disposal of damaged permanent public records and damaged public records that have
not yet passed their retention periods shall be considered for authorized disposal only upon
submission to NAP of the following requirements:
a. Official report pertaining to the non-usability and extent of damage done to
the records; causes of the damage to the public records; photo
documentation and information on what other agency records series can the
data or information of the damaged public records be found;
b. Request for Authority to Dispose of Records in three(3) copies and properly
filled-up with the specific records series, period covered and volume of the
damaged public records, approved and signed by TCWD officials and
employees concerned.
c. Certification that the said damaged public records that are subject of audit
by the COA were post-audited and finally settled, and/or the records
involved in a case or investigation were finally decided upon or settled; and
d. If expediency demands and upon the order of the NAP Executive Director, an
official report from NAP representative who shall conduct an actual physical
inspection and evaluation of the damaged public records.
Upon issuance of authority to dispose, the same disposal procedures shall be followed.
Transfer of Non-Current Records to Records Center (NAP Form No. 7)
The transfer of non-current records/inactive public records to the Records Center
Division shall be in accordance to the approved RDS for public records of more than five years
retention period, and upon recommendation of a Records Management Analyst/Archivist based
on their final evaluation.
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The Request to transfer public records to the Records Center Division shall be effected
upon the recommendation of the Chief, Records Center Division and approved by the Executive
Director, NAP. These transferred records may be requested for loan or permanent withdrawal
by TCWD to NAP. Prior to transfer, the TCWD shall maintain a Records Storage Room/mini
archives of non-current records.
Upon abolition and/or absorption of TCWD, all public records which come into the
possession of TCWD shall be transferred to the custody of the NAP, provided that, such transfer
is consistent with the provision of any law or ordinance that declare the abolition and/or
absorption of TCWD. Records transferred under this shall not be loaned or permanently
transferred for an indefinite period to another office unless approved by the Executive Director
of NAP.
Disposal of transferred public records can only be disposed of upon the final
recommendation of the Records Management Analyst/Archivist with a written concurrence
from TCWD. But public records of a defunct agency can be disposed of upon the
recommendation and approval of NAP. Restricted records which have been transferred by
TCWD are accessible only to TCWD authorized personnel.
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CHAPTER VI
PUBLIC ACCESS
The TCWD had established a Freedom of Information (FOI) Program that is in pursuant
to the Executive Order No. 2, s. 2016 of the Office of the President. This program guarantees
the right of the people to information on matters of public concern. It is recognizes the
fundamental role of free and open exchange of information in a democracy to enhance
transparency and accountability in government official acts, transactions, or decisions.
For TCWD to efficiently address all requests that are covered under the said Executive
Order, the requestor shall file his/her request to the FOI Help Desk.
A memorandum from the Executive Secretary dated November 24, 2016, Inventory of
Exceptions to Executive Order No. 2 (S. 2016), was circularized for the guidance of all
government offices and instrumentalities covered by EO 2, S. 2016, and the general public. The
following are the exceptions to the right of access to information, as recognized by the
Constitution, existing laws or jurisprudence:
1. Information covered by executive privilege;
2. Privileged information relating to national security, defense, or international
relations;
3. Information concerning law enforcement and protection of public and personal
safety;
4. Information deemed confidential for the protection of the privacy of persons and
certain individuals such as minors, victims of crimes, or the accused;
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5. Information, documents, or records known by reason of official capacity and are
deemed as confidential, including those submitted or disclosed by entities to
government agencies, tribunals, boards, or officers, in relation to the performance of
their functions, or to inquires or investigation conducted by them in the exercise of
their administrative, regulatory or quasi-judicial powers;
6. Prejudicial premature disclosure;
7. Records of proceedings or information from proceedings which, pursuant to law or
relevant rules and regulations, are treated as confidential or privileged;
8. Matters considered confidential under banking and finance laws, and their
amendatory laws; and
9. Other exceptions to the right to information under laws, jurisprudence, rules and
regulations.
According to FOI – MC No. 5, S. 2020 dated December 15, 2020 with the subject:
“Guidelines on Vexatious Freedom of Information Requests and abuse of Rights Thereunder”, a
request is considered vexatious if it is frivolous, malicious, made in bad faith, intends to harass,
vilify or embarrass, or if it possess an actual or imminent danger to the office, its officials or
employees.
The TCWD shall consider all relevant circumstances in determining whether or not a
request is vexatious. The following may be taken into consideration in evaluating requests:
1. Language of the request;
2. Burden on the concerned government agency;
3. Purpose, motive or intention for making the request;
4. Value of the requested information; or
5. History and context of the request.
A request is presumed to be vexatious if it involves:
1. Frequent or overlapping request;
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2. Personal grudges;
3. Unfounded accusations;
4. Unreasonably complex request;
5. Reprocessed data;
6. All other requests that are meant to harass, embarrass or put into actual or
imminent danger the life or property of TCWD, its officials and employees.
The TCWD is not precluded from seeking clarification from the RPs. In case of doubt as
to the nature of the request, the TCWD may grant the RP the opportunity to clarify and/or
modify the request, the TCWD shall not immediately deny the same, but shall instead extend
advice or assistance so that a valid request may be filed.
Despite clarification and extension of reasonable assistance to the RP the request still
falls under Section 4 of FOI – MC No. 5, S. 2020, the proper authority may deny the request
clearly stating forth the ground/s for denial and the circumstance/s on which the denial is
based.
Denial of request on the ground that request is vexatious may be appealed in
accordance with the appeals process.
A person whose request for access to information has been denied may file an appeal
to the TCWD Central Appeals and Review Committee (CARC). The Requestor may also file its
appeal to the Local Water Utilities Administration, Katipunan Road, Balara, Quezon City. In case
the decision of the department is unfavorable, the RP may file its appeal to the Office of the
President.
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CHAPTER VII
OFFENSES AND PENALTIES
A person who willfully or negligently, damages a public record or dispose of or destroys
a public record in violation of the provisions of RA 9470 and its IRR or contravenes or fails to
comply with any provision of said Act and its IRR shall be deemed to have committed an
offense.
Any public officer committing any of the unlawful acts of omissions mandated under RA
9470 shall be punished by a fine of not less than Five Hundred Thousand Pesos (Php
500,000.00) but not exceeding One Million Pesos (Php 1,000,000.00) or be imprisoned for not
less than five (5) years but not more than fifteen (15) years and/or both fine and imprisonment
at the discretion of the court without prejudice to the filing of administrative charges that
would result to such public officer’s perpetual disqualification from public office, and forfeiture
in favor of the government, of his salary and other lawful income.
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CHAPTER VIII
ANNEXES
ANNEX A. NAP General Records Disposition Schedule
ANNEX B. Document Tracking System
ANNEX C. Routing Slip and Referral/Action Slip
ANNEX D. NAP Form No. 1
ANNEX E. NAP Form No. 2
ANNEX F. NAP Form No. 3
ANNEX G. NAP Form No. 7
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ANNEX A
24
25
26
27
28
29
30
31
32
33
34
35
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ANNEX B
Document Tracking Slip
DOCUMENT TRACKING SLIP
Reference No.: ______________________________________
Subject : ______________________________________________________________
______________________________________________________________
IN OUT
SECTION ACTIVITY
DATE/TIME SIGNATURE DATE/TIME SIGNATURE
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ANNEX C
Routing Slip and Referral Action Slip
Republic of the Philippines
TWD 1991
TANDAG CITY WATER DISTRICT
Tandag City
ROUTING SLIP
Reference No. ____________________
FROM : DATE :
07/12/21
TO:
GENERAL MANAGER
DIVISION HEAD, ENGINEERING
DIVISION HEAD, ADMINISTRATIVE
SECTION
OTHERS
N. B. Action must be taken within 15 days from receipt of
Correspondence pursuant to the Provision of Sec 5(s). RA 6713
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ANNEX C
Routing Slip and Referral Action Slip
Republic of the Philippines
TWD 1991 TANDAG CITY WATER DISTRICT
Tandag City
REFERRAL/ACTION SLIP
FOR/TO: _________________________________________ REFERENCE NO. : __________________
________________________________________ DATE: ___________________________
SUBJECT:
____________________________________________________________________________
___ URGENT, PLEASE RUSH! REMARKS: ____________________________________
___ See me / Let’s discuss _____________________________________________
___ Draft reply _____________________________________________
___ For review / Initial _____________________________________________
___ For compliance _____________________________________________
___ For comment / recommendation
___ For review /evaluation
___ For appropriate action
___ For information / reference
___ For dissemination
___ For file
___ Return document/s to me EULOGIO D. MILLA, CE, ASEAN ENG
General Manager C
DEADLINE: __________________________
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ANNEX D
NAP Form No. 1
40
ANNEX E
NAP Form No. 2
41
42
43
44
ANNEX F
NAP Form No. 3
45
ANNEX G
NAP Form No. 7
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