Version: 2.0 | Date: March.

2022
 About This Manual

Thank you for choosing Akuvox X915 series door phone. This manual is
intended for the administrators who need to properly configure the door
phone. This manual applies to 915.30.1.305 version, and it provides all the
configurations for the functions and features of X915 series door phone.
Please visit Akuvox forum or consult technical support for any new
information or the latest firmware.
Introduction of Icons and Symbols

Warning:

 Always abide by this information in order to prevent the persons

from injury.

Caution:

 Always abide by this information in order to prevent the damages to

the device.

Note:

 Informative information and advice from the efficient use of the

device.
Related Documentation

You are advised to refer to the related documents for more technical
information via the link below:

https://knowledge.akuvox.com
 Table of Contents

1. Product Overview....................................................................................................1
2. Change Log..............................................................................................................2
3. Model Specification............................................................................................... 3
4. Introduction to Configuration Menu....................................................................5
5. Access the Device...................................................................................................7
5.1. Access the Device Setting on the device.................................................7
5.2. Access the Device Setting on the Web Interface....................................8
6. Language and Time Setting................................................................................10
6.1. Language Setting...................................................................................... 10
6.1.1. Language Setting on the Device..................................................10
6.1.2. Language Setting on the Device Web Interface........................11
6.2. Time Setting............................................................................................... 11
6.2.1. Time Setting on the Device.......................................................... 12
6.2.2. Time Setting on the Device Web Interface.................................13
7. LED&LCD Setting..................................................................................................14
7.1. Infrared LED Setting..................................................................................14
7.1.1. Infrared LED Setting on the Device............................................. 14
7.1.2. Infrared LED Setting on the Web Interface................................ 15
7.2. LED Setting on Card Reader Area........................................................... 16
7.3. LCD Screen Brightness Setting...............................................................17
7.3.1. LCD Screen Brightness Setting on the Web Interface..............17
7.3.2. LCD Screen Brightness Setting on the Device.......................... 18
7.4. LED White Light Setting............................................................................18
8. Screen Display Configuration.............................................................................20
8.1. Screensaver Configuration...................................................................... 20
8.1.1. Configure Screensaver on the Device.........................................20
8.1.2. Configure Screensaver on the Web Interface............................ 21
8.2. Upload Screensaver..................................................................................22
8.2.1. Upload Device Booting Image..................................................... 23
8.3. Upload Device Contact List Background Image...................................24
8.4. Configuration for Scenario-based Screen Display Mode................... 24
8.5. Villa Mode Home Screen Display............................................................25
8.6. Building Mode Home Screen Display.....................................................26
8.7. Dial Key Order............................................................................................ 27
8.7.1. Dial Screen Prompt Display..........................................................27
8.7.2. Open Door Text Prompt Display.................................................. 28
9. Volume and Tone Configuration........................................................................ 29
9.1. Volume Configuration...............................................................................29
9.1.1. Configure Volume on the Device................................................. 29
9.1.2. Configure Volume on the Web Interface.................................... 30
 9.2. Upload Open-door Tone...........................................................................31
10. Network Setting..................................................................................................32
10.1. Device Network Configuration.............................................................. 32
10.2. Device Local RTP configuration........................................................... 33
10.3. Device Deployment in Network.............................................................34
10.4. NAT Setting.............................................................................................. 35
11. Intercom Call Configuration............................................................................. 36
11.1. IP call & IP Call Configuration............................................................... 36
11.1.1. Make IP Calls................................................................................36
11.1.2. IP Call Configuration................................................................... 37
11.2. SIP Call &SIP Call Configuration...........................................................37
11.2.1. SIP Account Registration........................................................... 37
11.2.1.1. Configure SIP Account on the Device........................... 38
11.2.1.2. Configure SIP Account on the Web Interface.............. 39
11.2.2. SIP Server Configuration............................................................ 40
11.2.3. SIP Call DND&Return Code Configuration............................... 40
11.2.4. Configure Outbound Proxy Server............................................ 41
11.2.5. Configure Data Transmission Type.......................................... 42
11.3. Dial Options Configuration.................................................................... 43
11.3.1. Quick Dial by Number Replacement.........................................43
11.3.1.1. Quick Dial by Number Replacement on the Device.... 43
11.3.1.2. Quick Dial by Number Replacement on the Web
Interface............................................................................................. 44
11.3.2. Speed Dial..................................................................................... 45
11.3.2.1. Speed Dial in Villa Mode..................................................45
11.3.2.2. Speed Dial in Building Mode...........................................47
11.4. Call Auto-answer Configuration........................................................... 47
11.5. Robin Call Configuration........................................................................48
11.5.1. Web Call.........................................................................................49
12. Call Settings........................................................................................................50
12.1. Maximum Call Duration Setting........................................................... 50
12.2. Maximum Dial Duration Setting........................................................... 50
12.3. Audio& Video Codec Configuration for SIP Calls...............................51
12.3.1. Audio Codec Configuration........................................................ 51
12.3.2. Video Codec Configuration........................................................ 52
12.4. Configure DTMF Data Transmission................................................... 53
13. Phone Book Configuration............................................................................... 55
13.1. Phone Book Configuration on the Device........................................... 55
13.2. Phone Book Configuration on the Web Interface.............................. 57
13.2.1. Manage Contact Groups on the Web Interface.......................57
13.2.2. Contact List Configuration on the Web Interface................... 57
13.2.2.1. Contact List Display Setting........................................... 58
14. Relay Setting.......................................................................................................61
14.1. Relay Switch Setting...............................................................................61
 14.2. Web Relay Setting................................................................................... 62
14.2.1. Configure Web Relay on the Web Interface............................. 62
14.2.2. Configure Web Relay on the Device.......................................... 64
14.3. Relay Schedule........................................................................................ 65
15. Door Access Schedule Management..............................................................66
15.1. Configure Door Access Schedule.........................................................66
15.1.1. Create Door Access Schedule on the Web Interface............. 66
15.1.2. Create Door Access Schedule on the Device.......................... 68
15.1.3. Import and Export Door Access Schedule...............................69
15.1.4. Edit the Door Access Schedule................................................. 70
15.1.4.1. Edit the Door Access Schedule on the Web Interface 70
15.1.4.2. Edit the Door Access Schedule on the Device............. 70
16. Door Unlock Configuration...............................................................................72
16.1. Access Authentication........................................................................... 72
16.2. Configure PIN Code for Door Unlock................................................... 73
16.2.1. Configure Public PIN code......................................................... 73
16.2.2. Configure Private PIN Code on the Device.............................. 75
16.2.3. Configure Private PIN Code on the Web Interface..................75
16.2.4. Configure Private PIN Access Mode.........................................77
16.3. Configure RF Card for Door Unlock......................................................79
16.3.1. Configure RF Card on the Web Interface..................................79
16.3.2. Configure RF Card on the device...............................................80
16.3.3. Configure RF Card Code Format................................................80
16.4. Mifare card Encryption...........................................................................81
16.5. Configure Facial Recognition for Door Unlock................................... 81
16.5.1. Configure Facial Recognition on the Device........................... 81
16.5.2. Configure Facial Recognition on Web Interface..................... 82
16.6. Edit the User-specific door access data............................................. 83
16.7. Import and Export User Data of Access Control................................84
16.8. Configure Bluetooth for Door Unlock...................................................84
16.9. Configure Open Relay via HTTP for Door Unlock...............................85
16.10. Unlock by QR Code............................................................................... 86
16.11. Configure Exit Button for Door Unlock.............................................. 86
16.12. Configure Reception Tab for Door Unlock........................................ 87
16.13. Unlock by DTMF code.......................................................................... 88
17. Security................................................................................................................90
17.1. Tamper Alarm Setting............................................................................ 90
17.1.1. Configure Tamper Alarm on the Device................................... 90
17.1.2. Configure Tamper Alarm on the Web Interface.......................91
17.2. Lock Security........................................................................................... 91
17.3. Motion Detection.....................................................................................92
17.3.1. Configure Motion Detection on the Device..............................92
17.3.2. Configure Motion Detection on the Web Interface.................94
17.4. Security Notification Setting................................................................. 95
 17.4.1. Email Notification Setting.......................................................... 95
17.4.2. FTP Notification Setting............................................................. 96
17.4.3. TFTP Notification Setting...........................................................97
17.5. Web Interface Automatic Log-out........................................................97
17.6. Action URL............................................................................................... 97
17.7. Client Certificate Setting........................................................................ 99
17.7.1. Web Server Certificate.............................................................. 100
17.7.2. Client Certificate........................................................................ 100
18. Monitor and Image.......................................................................................... 102
18.1. RTSP Stream Monitoring..................................................................... 102
18.1.1. RTSP Basic Setting................................................................... 102
18.1.2. RTSP Stream Setting................................................................ 102
18.2. MJPEG Image Capturing..................................................................... 104
18.3. ONVIF......................................................................................................104
18.4. Live Stream............................................................................................ 105
19. Logs................................................................................................................... 107
19.1. Call Logs.................................................................................................107
19.2. Door Logs...............................................................................................107
20. Debug.................................................................................................................109
20.1. System Log for Debugging..................................................................109
20.2. PCAP for Debugging.............................................................................110
20.3. Remote Debug Server.......................................................................... 110
21. Firmware Upgrade........................................................................................... 112
22. Backup...............................................................................................................113
23. Auto-provisioning via Configuration File.....................................................114
23.1. Provisioning Principle.......................................................................... 114
23.2. Configuration Files for Auto-provisioning........................................ 115
23.3. AutoP Schedule.....................................................................................115
23.4. PNP Configuration................................................................................116
23.5. DHCP Provisioning Configuration......................................................117
23.6. Static Provisioning Configuration...................................................... 118
24. Integration with Third Party Device.............................................................. 121
24.1. Integration via Wiegand.......................................................................121
24.2. Integration via HTTP API..................................................................... 122
24.3. Power Output Control...........................................................................123
24.4. Mobile Community............................................................................... 123
25. Lift Control........................................................................................................ 125
26. Password Modification...................................................................................127
26.1. Modifying Device Web Interface Password......................................127
26.2. Modifying System Password.............................................................. 127
26.3. Modifying Setting Password...............................................................129
27. System Reboot&Reset.................................................................................... 131
27.1. Reboot.................................................................................................... 131
27.2. Reset....................................................................................................... 132
28. Abbreviations................................................................................................... 134
29. FAQ.....................................................................................................................136
30. Contact us.........................................................................................................139
 X915 Admin Guide

1.Product Overview

Akuvox X915 series is an Android-based IP video door phone with a touch

screen. It incorporates audio and video communications, access control and
video surveillance. Its finely tuned Android OS, Cloud and AI based
communication technology allows featured customization to better suit your
operation habit. X915 series multiple ports, such as RS485 and Wiegand
ports, can be used to easily integrate external digital systems, such as
elevator controllers and fire alarm detectors, helping to create a holistic
control of building entrance and its surroundings and giving you a great
sense of security via a variety of access such as card access, NFC, Bluetooth,
QR code and newly added voice control door access in an accompaniment
with body temperature measurement. X915 series door phone is applicable
to residential buildings, office buildings and their complex.

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2.Change Log

The change log will be updated here along with the changes in the new
software version.

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3.Model Specification
X915S

Model

&

Feature

Display 8 Inch IPS LCD

Touch Screen √
Button X
Housing Material 316 grade stainless steel and Aluminum
Relay In 3
Relay Out 3
Alarm In X
RS485 √
PoE POE+
Resolution 1280x800
Brightness 650nits
RAM 2G
ROM 16G
Card Reader 13.56MHZ & 125KHZ
Wi-Fi X
Bluetooth √
IP Rating IP65
IK Rating IK10
Temperature
Optional
detection
Face recognition √
LTE X
USB X

External SD card X

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X915S

Wall Mounting √

Flush Mounting √

Desk Mounting X
Wall Mounting
350x130x41.6mm
Dimension
Wall Mounting
350x130x53.9mm
Dimension
POE+
Standy 5.263W
Power Consumption
POE+
Full Load 18.796W
Power Consumption
Power Adapter
Standby 5.107W
Power Consumption
Power Adapter
Full Load 19.376W
Power Consumption
Color Option Tarnish Grey

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 X915 Admin Guide

4.Introduction to Configuration Menu

 Status: this section gives you basic information such as product

information, Network Information, and account information, etc.

 Account: this section concerns SIP account, SIP server, proxy server,
transport protocol type, audio&video codec, DTMF, session timer, etc.

 Network: this section mainly deals with DHCP&Static IP setting, RTP port
setting, and device deployment, etc.

 Intercom: this section covers Intercom settings, Call Log, etc.

 Surveillance: this section covers Motion Detection, RTSP, MJPEG, ONVIF,

Live stream.

 Access Control: this section covers Input control, Relay, Card settings,
Face Recognition setting, Private PIN Code, Wiegand connection, etc.

 Tenants: this section involves Tenants management and Dial Plan.

 Device: this section includes Light settings, tab&button display, LCD

settings and Voice settings.

 Settings: this section includes Time&language, Action settings, Door

settings, Schedule for access control.

 Upgrade: this section covers Firmware upgrade, device reset&reboot,

configuration file auto-provisioning, fault Diagnosis.

 Security: this section is for Password modification.

 Mode selection:

1. Discovery mode: it is a plug and play configuration mode. Akuvox devices

will configure themselves automatically when users power on the
devices and connect them to network. It is a super time-saving mode,

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and it will greatly bring users convenience by reducing manual
operations. This mode requires no prior configurations previously by the
administrator.

2. Cloud mode: Akuvox SmartPlus is an all-in-one management system.

Akuvox Cloud is a mobile service that allows audio, video, remote access
control between smart phones and Akuvox intercoms. All configurations
in the device will be issued automatically from cloud. If users decide to
use Akuvox SmartPlus, please contact Akuvox technical support, and
they will help you configure the related settings before using it.

3. SDMC mode: SDMC (SIP Device Management Controller) is a simple and

comprehensive software for building management. It provides a
topography for a community while offering you a graphical configuration
interface for the door access, intercom, monitoring, alarm and so on. It is
a convenient tool for property managers to manage, operate and
maintain the community.

 Tool selection

Akuvox has many configuration tools for you to set up devices more
conveniently. Here we list some common tools, please contact your
administrator to get the tool if you need them.

1. SDMC: SDMC is suitable for the management of Akuvox devices in large

communities, including access control, resident information, remote
device control, etc.

2. Akuvox Upgrade tool: upgrade Akuvox devices in batch on a LAN (Local

Area Network)

3. Akuvox PC Manager: distribute all configuration items in batch on a LAN.

4. IP scanner: it is used to search Akuvox device IP addresses on a LAN.

5. FacePro: manage face data in batch for the door phone on a LAN.

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5.Access the Device

X915 series door phone system settings can be either accessed on the
device directly or on the device web interface.

5.1. Access the Device Setting on the device

Before configuring Akuvox X915, please make sure the device is installed
correctly and connects to a normal network. Using Akuvox IP scanner tool to
search the device IP address in the same LAN. Then use the IP address to
login in to the web browser by user name and password admin and admin. Or
set up some basic settings on the device screen by pressing 9999 + Dial key
+ 3888(password) on Dial screen.

In certain application scenarios where the dial icon is missing on the screen,
you can still access the device setting using gesture control feature. You can
navigate to Security > Basic > Gesture Control.

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Parameter Set-up:

 Enabled: if enabled, you can keep tapping the upper left corner of the
screen for 10 times to access the setting screen.

5.2. Access the Device Setting on the Web

Interface

You can also enter the device IP address on the web browser in order to log
in to the device web interface where you can configure and adjust
parameters, etc.

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Note:

 You can also obtain the device IP address using the Akuvox IP
scanner to log in the device web interface. Please refer to the URL
below for the IP scanner application:
https://knowledge.akuvox.com/docs/how-to-obtain-ip-address-via-i
p-scanner-1?highlight=IP%20SCANNER

Note:

 Google Chrome browser is strongly recommended.

 The Initial user name and password are admin and please be
case-sensitive to the user names and passwords entered.

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6.Language and Time Setting

6.1. Language Setting

When you first set up the device, you might need to set the language to your
needs, or you can do it later if needed. And the language can either be set up
directly on the device or on the device web interface according to your
preference.

6.1.1. Language Setting on the Device

Language settings can be configured on the device and on the device web
interface that allows you to select or change the language for screen display
to your preference. To configure the language display on the device Basic
Setting > Language interface.

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6.1.2. Language Setting on the Device Web Interface.

In the building mode, you can not only select the language for the device, but
also create language icons on the home screen so that you can easily select
the language you need.

To select the device language, navigate to Setting > Time/Lang > LCD
Language interface.

To create the language icons, navigate to Device > Key/Display > Language
Setting Of The Building Theme.

Parameter Set-up:

 Visible: enabled it if you want the four language icons to be displayed on

the home screen for the language selection.

 Language 1/2/3/4: select the order the language display. For example, if
you set the 1st language as English, then English language will be
displayed first from left to right on the screen.

6.2. Time Setting

Time settings can be set up on the device and on the device web interface in
terms of time zone, date, and time format, etc.

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6.2.1.Time Setting on the Device

To configure the time, go to Basic Setting > Time interface.

Parameter Set-up:

 Automatic Date&Time: Automatic Date is toggled on by default, which

allows the date& time to be automatically set up and synchronized with
the default time zone and the NTP server (Network Time Protocol). You
can also set it up manually by toggling off the switch first then entering
the time and date you want before pressing the Save tab for the
validation.

 Date: click on Date to set the date.

 Time: click on Time to set the time.

 Time Zone: select the specific time zone depending on where the device
is used and then press Confirm tab for the confirmation. The default time
zone is GMT GMT+0.00.

 Date Format: select the date format as you like among three format
options: “M-D-Y”; “D-M-Y”; “Y-M-D” and then press the Confirm tab for
the confirmation.

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 X915 Admin Guide
 Time Format: you can either select 12 hour or 24-hour time format as
you like, and then press the Confirm tab for the confirmation.

Note:

 When the Automatic Date&Time toggle switch is toggled off then

parameters related to NTP server will become not editable. And
when the switch is toggled on, then time and date will be denied
editing.

6.2.2.Time Setting on the Device Web Interface

Time setting on the web interface also allows you to set up the NTP server
address that you obtained to automatically synchronize your time and date.
And when your time zone is selected, the device will automatically notify the
NTP server of its time zone so that the NTP server can synchronize the time
zone setting in your device. To configure the configuration on the web
Setting >Time/Lang > Time interface.

Parameter Set-up:

 NTP Server: enter the NTP server you obtained in the NTP server field.

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 X915 Admin Guide

7.LED&LCD Setting

7.1. Infrared LED Setting

Infrared LED is used to help you see the surroundings or visitors in front of
the door phone through the door phone camera in the dark environment.

7.1.1.Infrared LED Setting on the Device

To configure the language display on the device Basic Setting > Display >
LED Setting interface.

Parameter Set-up:

 Auto: select “Auto” if you want the Infrared LED light to be turned on
automatically according to the setting.

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 X915 Admin Guide
 Always ON: select “Always ON” to enable the Infrared LED light to stay on
permanently.

 Always OFF: select “Always OFF” to turn off the Infrared LED light. LED
mode is set “Always OFF” by default.

 Specific Time: select “Specific Time” to turn on the infrared LED

according to the time schedule.

 LED Type: you can see the LED type “Auto” “Always ON” “Always OFF”
“Specific Time” you selected.

 Threshold: refers to the current light intensity indicated by the

photo-resistor value. The higher photo-resistor values correspond
conversely to the lower light intensity and vice versa. The default
photo-resistor value (Threshold) is “33”, however, you can tap the icon
several times in order to obtain the actual photo-resistor value in a
specific environment (the value fluctuation is about 5), and the value is
what you based on to configure the minimum and maximum
photo-resistor values.

 Min/Max Photoresistor: set the minimum and maximum photoresistor

value based on the current actual photo-resistor value detected to
control the ON-OFF of the LED light. You can set the maximum
photoresistor value for the IR LED to be turned on and the minimum
value for it to be turned off. While the default Minimum and maximum
photoresistor value are from “0” minimum to “1000” maximum
respectively.

 Start Time: set the start time for the infrared LED to be turned on.

 End Time: set the end time for the infrared LED to be turned off.

Note:

 Start Time and End Time will not be displayed unless you select
Specific Time for your LED mode.

7.1.2.Infrared LED Setting on the Web Interface

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 X915 Admin Guide
You can also select the LED type on the device web interface if needed. To
configure the configuration on the web Device > Light > LED interface.

Note:

 Please refer to the infrared LED parameter setting on the device.

7.2. LED Setting on Card Reader Area

You can enable or disable the LED lighting on the card reader area as needed
on the web interface. Meanwhile, If you do not want to have the LED light on
the card reader area stay on, you can also set the timing for the exact time
span during which the LED light can be disabled in order to reduce the
electrical power consumption. To configure the configuration on the web
Device > Light > LED Of Swiping Card Area interface.

Parameter Set-up:

 Enabled: tick the check box if want to enable the card reader LED lighting
and vice versa.

 Start Time- End Time (H): enter the time span for the LED lighting to be
valid, e.g, if the time span is set from 8-0 (Start time- End time) it means
the LED light will stay on during the time span from 8:00 am to 12:00 pm

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 X915 Admin Guide
during one day (24 hours).

7.3. LCD Screen Brightness Setting

If you want to brighten up the screen in order to see the screen at greater
ease in an environment with higher light intensity, you need to set up the
related parameters.

7.3.1.LCD Screen Brightness Setting on the Web

Interface

on the web interface, you can set and adjust backlight brightness for the
screen and screen saver. To configure the configuration on the web Device >
Light > LCD Backlight Brightness interface.

Parameter Set-up:

 Mode: click to select “Manual” or “Auto” mode for the backlight.

Backlight will be adjusted automatically for the screen back light
brightness when “Auto” is selected and vice versa.

 Backlight Brightness (day): set the screen backlight brightness during

the daytime with the value ranging from (0-255).

 Backlight Brightness Of Screen Saver (day): set the screen backlight

brightness for the screen saver during the day time with the value
ranging from (0-255).
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 X915 Admin Guide

 Backlight Brightness (night): set the screen backlight brightness in night

with the value ranging from (0-255).

 Backlight Brightness Of Screen Saver (night): set the screen backlight

brightness for the screen saver during the day time with the value
ranging from (0-255).

7.3.2.LCD Screen Brightness Setting on the Device

On the device, you can set and adjust the screen backlight brightness. To
configure the language display on the device Basic Setting > Display > LCD
Setting interface.

7.4. LED White Light Setting

White light LED is mainly used to reinforce the lighting for the QR code
access and for the greater visibility of the visitors when see their images
from indoors in a dark environment. You can set the white light function
properly on the device web interface. To configure the configuration on the
Device > Light > White Light interface.
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 X915 Admin Guide

Parameter Set-up:

 Mode: select “Auto” or “OFF”. If you select “Auto” then the white light will
turn on for 5 minutes for facial recognition and QR code scan.

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 X915 Admin Guide

8.Screen Display Configuration

X915 series door phone allows you to enjoy a variety of screen displays to
enrich your visual and operational experience through the customized setting
to your preference.

8.1. Screensaver Configuration

8.1.1. Configure Screensaver on the Device

Sleep mode and screen saver are designed for screen protection. You can set
the two modes to prevent the device screen from getting overheated and to
reduce energy consumption. You can define when the device should go into
sleep mode, screen saver mode, and turn off the screen. On the device screen,
go to Basic Setting > Lock Screen.

Parameter Set-up:

 Lock Mode: select among three options “NONE”, “Blank Screen”, and
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 X915 Admin Guide
“Picture”. “NONE” is selected when you want the screen to stay on
without going in to screen saver mode; if “Blank Screen” is selected, the
screen will go black. If “Picture” is selected, then the picture you
uploaded will be shown as the screen saver.

 Sleep: set the screen saver start time from 5 seconds up to 180 seconds.
Screen saver starts when the device detects no operation, or no one is
approaching.

 Unlock Mode: select the screen wake-up mode. If you select “Auto”
mode then the screen will be awakened when someone approaches
without its being touched upon, and if “Manual” mode is selected, then
you have to touch and wake up the screen.

Note:

 Unlock Mode cannot be changed from “Auto” to “Manual” when the

Lock mode is set as “Blank Screen”.

8.1.2.Configure Screensaver on the Web Interface

You can also conduct the await screen configuration on the web interface
where you can set the screen saver duration as well as the timing for the
screen to be turned off for both screen protection and power reduction. To
configure the configuration on the web Device > LCD > Standby Interface
Display interface.

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 X915 Admin Guide
Parameter Set-up:

 Screensaver Mode: select among three options “NONE”, “Blank”, and

“Image”. “NONE” is selected when you want the screen to stay on without
going in to screen saver mode; if “Blank” is selected, the screen will go
black. If “Image” is selected, then the picture you uploaded will be shown
as the screen saver.

 Screensaver Time (Sec): set the screen saver start time from 5 seconds
up to 180 seconds. Screen saver starts when the device detects no
operation, or no one is approaching.

 Wake Up Screensaver Mode: select the screen wake-up mode. If you

select “Auto” mode then the screen will be awakened when someone
approaches without its being touched upon, and if “Manual” mode is
selected, then you have to touch and wake up the screen.

 Deep Sleep Enabled: tick the check box if you want the screen to be
turned off after the screensaver reaches the end of duration as
predefined.

 Deep Sleep Interval (Min): set the screensaver time duration before the
screen can be turned off.

Note:

 Wake Up Screensaver Mode cannot be changed from Auto to

Manual when the Screensaver Mode is set as Blank Screen.

8.2. Upload Screensaver

You can upload screen saver pictures separately or in batch to the device
and to the device web interface for publicity purpose or for a greater visual
experience. To configure the configuration on the web Device > LCD > Upload
ScreenSaver interface.

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Note:

 The pictures uploaded should be in JPG format with 2M pixels

maximum.

Note:

 The previous pictures with a specific ID order will be overwritten

when the repetitive designation of pictures to the same ID order
occurred.

8.2.1.Upload Device Booting Image

You can upload the booting image to be displayed during the device’s
booting process if needed. To configure it on the web, navigate to Device >
Key/Display > Picture/File Import interface.

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Note:

 The pictures uploaded should be in .png or .zip format.

8.3. Upload Device Contact List Background

Image
X915 allows you to customize the background display for the contact list.
You can select the picture you like before uploading. On the web , navigate to
Device > Key/Display > Picture/File Import interface.

Note:

 The pictures uploaded should be in .png or .zip format

8.4. Configuration for Scenario-based Screen

Display Mode
X915 door phones offer you two types of screen display modes for different
applications: Building mode, and Villa Mode. On the web interface, navigate
to Device > Key/Display > Theme.

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Building Mode Villa Mode

8.5. Villa Mode Home Screen Display

You can configure the screen display for the layout of Tenant icon, PIN icon
and Call icon on the home screen in villa mode. You can navigate to Device >
Key/Display > Key In Homepage Of The Office Theme And Villa Theme
interface.

Parameter Set-up:

 Default Page: select “Home Page” if you display the tenants, PIN and Call
icon vertically on the home screen. Select “Tenant” if you want to display
the contact on the home screen. Select “PIN” if you want to display PIN
icon with keypad on the home screen. Select “Call” if you want to display
Call icon with dial pad on the home screen.

 Key: set the type of icon you want to display on the villa mode home

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screen.

 Label: name the icons on the villa mode home screen.

 Visible: if you set the icon as invisible, the icon will not be seen on the
screen.

8.6. Building Mode Home Screen Display

You can change the home screen display through the configuration of tab
name and tab arrangement on the device web Device > Key/Display > Key In
Homepage Of The Building Theme interface.

Parameter Set-up:

 Type: select the tab type corresponding to the index number which
indicates the tab position. For example, if you want to make Speed Dial
tab be displayed in position one, you can change the type in index
number 1 to Speed Dial. And you can change another tab position
accordingly.

 Label: enter a new name to replace the original tab name, but it does not
change the attribute of the type.

 Value: enter the speed dial number.

 Voice Prompts Enabled: if enabled, you will hear the voice prompt.

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8.7. Dial Key Order

You can select normal or disordered key display on the door phone. You can
select the disordered key display for the security concern. You can navigate
to Device > Key/Display > Keypad Display Mode of PIN Interface.

Parameter Set-up:

 Display Mode: select the key order display. Select the disorder key
display to better protect your PIN code from being seen by others as you
enter the PIN code.

8.7.1.Dial Screen Prompt Display

You can customize your prompt to be displayed on the dial screen if you
need. To do so, navigate to Setting > Key/Display > Prompt Of The Call Page.

Note:

 X915 supports 128-digit character maximum in length for the text

prompt.

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8.7.2.Open Door Text Prompt Display

You can enable or disable the open door prompt if needed. To do so, navigate
to Setting > Door > Door Setting General.

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9.Volume and Tone Configuration

Volume and tone configuration in X915 refers to the microphone volume, the
AD volume, keypad volume, speaker volume, temper alarm volume and
open-door tone configuration. Moreover, you can upload the tone you like to
enrich your personalized user experience.

9.1. Volume Configuration

9.1.1. Configure Volume on the Device

You can adjust the microphone volume, speaker volume, keypad volume, and
AD volume on the device. To configure the language display on the device
Basic Setting > Volume interface.

Parameter Set-up:

 Mic Volume: adjust the microphone volume according to your need.

 Speaker volume: adjust the loudspeaker volume according to your need.

 Keypad Volume: adjust the keypad volume for the button touch sound.
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 AD Volume: adjust the announcement volume. Announcement can be, for

example, the open-door success announcement, ring-back sound, and
other prompt sounds.

 Key Volume: adjust the volume for the button touch sound.

9.1.2.Configure Volume on the Web Interface

On the web interface, you can set the temper alarm volume, Mic volume, etc.

To configure the configuration on the web Device > Voice interface.

Parameter Set-up:

 Tamper Alarm Volume: set the tamper alarm volume from 0-15 according
to your need. The default volume is “8”.

 Mic Volume: set the mic volume from 0-15 according to your need. The
default volume is “8”.

 Enabled: tick off the check box if you allow the adjustment to be made on
the call volume on the talking screen during a call.

 Select On: select which mic to be applied between the left and right

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microphones.

Note:

 When the Call volume on the above web interface is enabled, you
are allowed to adjust the call volume during the call session.

9.2. Upload Open-door Tone

You can not only enable or disable the Open-Door Tone but also upload the
open-door tones in batch that you favored on the web Device > Voice > Open
Door Tone Setting interface.

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10. Network Setting

10.1.Device Network Configuration

You can check for the door phone’s network connection info and configure
the default DHCP mode (Dynamic Host Configuration Protocol) and static IP
connection for the device either on the device or on the device web interface.
To configure the language display on the device Setting > Network interface.

Parameter Set-up:

 DHCP: select the DHCP mode by moving the toggle switch to the right.
DHCP mode is the default network connection. If the DHCP mode is
turned on, then the door phone will be assigned by the DHCP server with
IP address, subnet mask, default gateway, and DNS server address
automatically.

 Static IP: select the static IP mode by checking off the DHCP check box.
When static IP mode is selected, then the IP address, subnet mask,
default gateway, and DNS servers address have to be manually
configured according to your actual network environment.

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 IP Address: set up the IP Address if the static IP mode is selected.

 Subnet Mask: set up the subnet Mask according to your actual network
environment.

 Default Gateway: set up the correct gateway default gateway according

to the IP address of the default gateway.

 Preferred&Alternate DNS Server: set up preferred or alternate DNS Server

(Domain Name Server) according to your actual network environment.
Preferred DNS server is the primary DNS server address while the
alternate DNS server is the secondary server address, and the door
phone will connect to the alternate server when the primary DNS server
is unavailable.

To configure the configuration on the web Network > Basic > LAN Port
interface.

10.2.Device Local RTP configuration

For the device network data transmission purpose, the device needs to be set
up with a range of RTP port (Real-time Transport Protocol) for establishing
an exclusive range of data transmission in the network. To configure the
configuration on the web Network > Advanced > Local RTP interface.

Parameter set-up:

 Starting RTP Port: enter the Port value in order to establish the start

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point for the exclusive data transmission range.

 Max RTP port: enter the Port value in order to establish the end point for
the exclusive data transmission range.

10.3.Device Deployment in Network

Door phones should be deployed before they can be properly configured in the
network environment in terms of their location, operation mode, address and
extension numbers as opposed to other devices for device control and the
convenience of the management. To configure the configuration on the web
Network > Advanced > Connect Setting interface.

Parameter Set-up:

 Server Type: it is automatically set up according to the actual device

connection with a specific server in the network such as SDMC or Cloud
and None. None is the default factory setting indicating the device is not
in any server type, therefore you are allowed to choose Cloud, SMDC in
discovery mode.

 Discovery Mode: click Enable to turn on the discovery mode of the device
so that it can be discovered by other devices in the network and click
Disable if you want to conceal the device so as not to be discovered by
other devices.

 Device Address: specify the device address by entering device location

information from the left to the right: Community, Unit, Stair, Floor, Room
in sequence.

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 Device extension: enter the device extension number for the device you
installed.

 Device Location: enter the location in which the device is installed and
used.

10.4.NAT Setting

NAT (Network Address Translation) allows hosts in an organization’s private

intranet to transparently connect to hosts in the public domain.
There is no need for internal hosts to have registered Internet addresses. It is
a way to translate the internal private network IP address into a legal network
IP address technology. To configure the configuration on the web Account >
Advanced > NAT interface.

Parameter Set-up:

 UDP Keep Alive Messages: if enabled, the device will send out the
message to the SIP server so that the SIP server will recognize if the
device is in online status.

 UDP Alive Msg Interval: set the message sending time interval from 5-60
seconds, the default is 30 seconds.

 RPort: enable the Rport when the SIP server is in WAN (Wide Area
Network).

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11. Intercom Call Configuration

Intercom call in the device can be configured to allow you to perform a

variety of customized intercom calls such as IP call and SIP call for different
application scenarios.

11.1.IP call & IP Call Configuration

IP calls and SIP calls can be made directly on the intercom device by entering
the IP number on the device. And you can also disable the direct IP call if you
allow no IP call to be made on the device.

11.1.1. Make IP Calls

To make SIP calls or IP calls on the device by clicking on dial on home

screen.

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11.1.2. IP Call Configuration

To configure the IP direct call on the device Intercom > Basic > Direct IP
interface.

Parameter Set-up:

 Enabled: tick the check box if you want to enable the IP call.

 Port: the direct IP Port is “5060” by default with the port range from
1-65535. And you enter any values within the range other than 5060, you
are required to check if the value entered is consistent with the
corresponding value on the device you wish to establish a data
transmission with.

11.2.SIP Call &SIP Call Configuration

You can make SIP call (Session Initiation Protocol) in the same way as you
do for making the IP calls on the device. However, SIP call parameters related
to its account, server, and transport type need to be configured first before
you can make calls on the device.

11.2.1. SIP Account Registration

X915 series door phones support two SIP accounts that can all be registered
according to your applications. You can, for example, switch between them if
any one of the accounts failed and become invalid. The SIP account can be
configured on the device and on the device interface.

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11.2.1.1. Configure SIP Account on the Device

To configure the SIP account on the device Setting > Account interface.

Parameter Set-up:

 Display Name: configure the name, for example, the device’s name to be
shown on the device being called to.

 Register Name: enter the SIP account register Name obtained from the
SIP account administrator.

 User Name: enter the user name obtained from SIP account
administrator.

 Password: enter the password obtained from the SIP account

administrator.

 Server IP: enter the SIP server address for the SIP account selected.

 Server port: enter the SIP server port for communication. The SIP port is
“5060” by default.

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11.2.1.2. Configure SIP Account on the Web Interface

To configure the configuration on the web Account > Basic > SIP Account
interface.

Parameter Set-up:

 Status: check to see if the SIP account is registered or not.

 Account Active: click Enable or Disable to activate or deactivate the

registered SIP account.

 Display Name: configure the name, for example, the device’s name to be
shown on the device being called to.

 User Name: enter the user name obtained from the SIP account
administrator.

 Account: select the exact account (Account 1&2) to be configured.

 Display Label: configure the device label to be shown on the device

screen.

 Register Name: enter the SIP account register Name obtained from the
SIP account administrator.

 Password: enter the password obtained from the SIP account

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administrator.

11.2.2. SIP Server Configuration

SIP servers can be set up for devices in order to achieve call sessions
through SIP server between intercom devices. To configure the configuration
on the web Account > Basic > Preferred SIP Server interface.

Parameter Set-up:

 Preferred SIP Server: enter the primary server IP address number or its
URL.

 Alternate SIP Server: enter the backup SIP server IP address or its URL.

 Port: set up SIP server port for data transmission.

 Registration Period: set up SIP account registration time pan. SIP

re-registration will start automatically if the account registration fails
during the registration time span. The default registration period is
“1800”, ranging from 30-65535s.

11.2.3. SIP Call DND&Return Code Configuration

DND (Do not disturb) setting allows you not to be disturbed by any unwanted

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incoming SIP calls. You can set up DND related parameters properly on the
device web interface to block SIP calls you do not intend to answer. In the
meantime, you can also define the code to be sent to the SIP server when
you want to reject the call. To configure the configuration on the web
Intercom > Call Feature > DND interface.

Parameter Set-up:

 DND: enable or disable the DND function. DND function is disabled by

default.

 Return Code When DND: select what code should be sent to the calling
device via SIP server. 404 for “Not found”; 480 for “Temporary
unavailable” 486 for “busy here”.

11.2.4. Configure Outbound Proxy Server

An outbound proxy server is used to receive all initiating request messages

and route them to the designated SIP server in order to establish call
sessions via port-based data transmission. To configure the configuration
on the web Account > Basic > Outbound Proxy Server interface.

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Parameter Set-up:

 Enable Outbound: click Enable and Disable to turn on or turn off the
outbound proxy server.

 Preferred Server IP: enter the SIP address of the primary outbound proxy
server.

 Port: enter the Port number for establishing call session via the primary
outbound proxy server

 Alternate Server IP: set up Backup Server IP for the backup outbound
proxy server.

 Port: enter the Port number for establishing call session via the backup
outbound proxy server.

11.2.5. Configure Data Transmission Type

SIP messages can be transmitted in three data transmission protocols: UDP

(User Datagram Protocol), TCP (Transmission Control Protocol), TLS
(Transport Layer Security) and DNS-SRV. In the meantime, you can also
identify the server from which the data come. To configure the configuration
on the web Account > Basic > Transport Type interface.

Parameter Set-up:

 UDP: select UDP for unreliable but very efficient transport layer protocol.
UDP is the default transport protocol.

 TCP: select TCP for Reliable but less-efficient transport layer protocol.

 TLS: select TLS for Secured and Reliable transport layer protocol.

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 DNS-SRV: select DNS-SRV to obtain DNS record for specifying the
location of servers. And SRV not only records the server address but also
the server port. Moreover, SRV can also be used to configure the priority
and the weight of the server address.

11.3.Dial Options Configuration

X915 series offers a variety of Dial options that allows you to have fast dial
experience while relieving you off memory burden due to long and complex
dial numbers.

11.3.1. Quick Dial by Number Replacement

If you want to replace the long and complex dial number with a shorter
number that can be memorized at greater ease and convenience for making
calls, you can configure the dial number replacement on the device and on
the device web interface. You can replace a multiple device dial numbers
such as IP addresses or SIP numbers with only one short number.

11.3.1.1. Quick Dial by Number Replacement on the Device

To configure the language display on the device Setting > Replace Rule > Add
Replace Rule interface.

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Parameter Set-up:

 Account: select the account to which you want to apply dial number
replacement. The account is Auto by default (to dial out from the account
in which the dial number has been registered). You can select either
account 1 or account 2 from which the number can be dial out. if you
have registered the dial number in both Account 1 and Account 2, then
the number will be called out from Account 1 by default.

 Prefix: enter the short number to replace the dial number you wish to
replace.

 Replace 1/2/3/4/5: enter the dial number(s) you wish to replace. It

supports up to 5 number maximum for the replacement of the device
configuration. For example, if you replace five original dial numbers with
a common short number such as 101 then the five intercom devices with
the dial number will be called at the same time when you dial 101.

11.3.1.2. Quick Dial by Number Replacement on the Web

Interface

You can not only add quick dial number separately but also import the quick

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dial number to the device in batch. Besides, you can edit and delete the
numbers if needed. To configure the configuration on the web Tenants > Dial
Plan > Replace Rule interface.

Note:

 The check box for each line of “Prefix” should be checked before
you can see the Edit tab, which you click to carry out the
modification.

11.3.2. Speed Dial

11.3.2.1. Speed Dial in Villa Mode

Speed dial is a function that allows you to create tab or a combination of

organized tabs to be displayed on the device’s dial screen. You can make call
by pressing the specific tabs to make speedy calls without entering any dial
numbers. To configure the speed dial on the web Device > Key Display >
Display Mode of Call Interface (Speed Dial).

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Parameter Set-up:

 Mode: select speed dial tab layout among 9 options to your preference.
Each option offers you the different layout of dial tabs along with
changes to the soft keypad arrangement on the dial screen. The 9
options are explained as follows:

 Name: enter the speed dial tab name.

 Number: enter the speed dial number.

Options Descriptions
Standard Select “Standard” if you want to display the time and key
pad only with no dial tabs.
Auto Select “Auto” if you want to select the dial tab layout that
does match with any one of the other 8 options. For
example, if you want to create 3dial tabs, 5 dial tabs or 7
tabs, etc., that does not match with other options.
1 Key Select “1 Key” if you display only one dial tab with no
keypad.
1 Key + Select “1 Key+Keypad” if you want to display one dial tab
Keypad with key pad.
2 Keys+ Select “2 Key+Keypad” if you want to display two dial
Keypad tabs with keypad.
8 Keys Select “8 Keys” if you want to display 8 dial tabs with no
keypad.
16 Keys Select “16 keys” if you want to display 16 dial tabs with

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no keypad.

Note:

 This function cannot be applied in Building Mode.

 Keypad will not be displayed if the number of the dial tabs is over 4
tabs.

11.3.2.2. Speed Dial in Building Mode

X915 allows you to call a group of people at the same by pressing the
“Reception” button. On the web, navigate to Device > Key/Display > Speed
Dial Setting.

Parameter Set-up:

Group: select the contact group to be called by pressing the “Reception”

button.

11.4.Call Auto-answer Configuration

You can define how quickly the door phone should respond in answering the
incoming SIP/IP call automatically by setting up the time related parameters.
In addition, you can also define the mode in which the calls are to be
answered (video mode or audio mode). To configure the configuration on the
web Intercom > Call Feature > Auto Answer interface.

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Parameter Set-up:

 Auto Answer Delay: set up the delay time (from 0-5 Sec.) before the call
can be answered automatically. For example, if you set the delay time as
1 second, then the call will be answered in 1 second automatically.

 Mode: set up the video or audio mode you preferred for the automatic
call answering.

11.5.Robin Call Configuration

Robin Call is a function supported by Akuvox SmartPlus which releases a

group of robin call numbers for the application. You can call the targeted
group of robin calls (e.g., your extension numbers in your kitchen, bedroom,
etc.) in sequential orders until the call is answered. Robin call sequence will
complete as soon as the call is answered by any of the targeted extension
devices. To configure the configuration on the web Intercom > Basic >
Sequence Call interface.

Parameter Set-up:

 Enable: tick the check box if you want to enable the Robin call function.

 Timeout (Sec): click to select the call time interval in between the Robin
call number in a targeted Robin Call group. For example, if you set the
time interval as 10 seconds, then the call (if not answered in 10 Sec.) will
be terminated automatically and be transferred sequentially to the next

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robin call number in the targeted robin call group.

Note:

 Robin Call function should be supported by SmartPlus, please

contact Akuvox technical support for more information.

11.5.1. Web Call

In addition to making IP/SIP calls directly on the device, you can also make the
call on the device web interface without approaching to device physically for
testing purpose, etc. You can navigate to Intercom > Basic > Web Call.

Parameter Set-up:

 Web Call (Ready): enter the IP/SIP number to dial out.

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12. Call Settings

12.1.Maximum Call Duration Setting

X915 series door phone allows you to set up the call time duration in
receiving the call from the calling device as the caller side might forget to
hang up the intercom device. When the call time duration is reached, the door
phone will terminate the calling automatically. To configure the configuration
on the web Intercom > Call Feature > Max Call Time interface.

Parameter Set-up:

 Max Call Time: enter the call time duration according to your need
(Ranging from 2-30 min). The default call time duration is 5 min.

12.2.Maximum Dial Duration Setting

Maximum Dial duration consists of the Maximum dial-in time duration and
the maximum dial-out time. Maximum dial in time refers to the maximum
time duration before the door phone hangs up the call if the call is not
answered by the door phone. On contrary, Maximum dial-out time refers to
the maximum time duration before the door phone hangs up itself
automatically when the call from the door phone is not answered by the
intercom device being called to. To configure the configuration on the web
Intercom > Call Feature > Max Dial Time interface.

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Parameter Set-up:

 Dial In Time: enter the dial in time duration for your door phone (ranging
from 30-120 Sec). for example, if you set the dial in time duration is 60
seconds in your door phone, then the door phone will hang up the
incoming call automatically if the call is not answered by the door phone
in 60 seconds. 60 seconds is the dial in time duration by default.

 Dial Out Time: enter the dial in time duration for your door phone (ranging
from 5-120 Sec). for example, if you set the dial out time duration is 60
seconds in your door phone, then the door phone will hang out the call it
dialed out automatically if the call is not answered by the device being
called.

12.3.Audio& Video Codec Configuration for SIP

Calls

12.3.1. Audio Codec Configuration

X915 series supports four types of Codec (PCMU, PCMA, G729, G722) for
encoding and decoding the audio data during the call session. Each type of
Codec varies in terms of sound quality. You can select the specific codec
with different bandwidths and sample rates flexibly according to the actual
network environment. To configure the configuration on the web Account >
Advanced > SIP Account interface.

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Please refers to the bandwidth consumption and sample rate for the four
codecs types below:

Codec Type Bandwidth Sample Rate

Consumption

PCMA 64 kbit/s 8kHZ

PCMU 64 kbit/s 8kHZ

G729 8 kbit/s 8kHZ

G722 64 kbit/s 16kHZ

12.3.2. Video Codec Configuration

X915 series support H264 codec that provides a better video quality at a
much lower bit rate with different video quality and payload. To configure the
configuration on the web Account > Advanced > Video Codec interface.

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Parameter Set-up:

 Name: check to select the H264 video codec format for the door phone
video stream. H264 is the video codec by default.

 Resolution: select the code resolution for the video quality among four
options: “QCIF”, “CIF”, “VGA”, “4CIF” and “720P” according to your
actual network environment. The default code resolution is 4CIF.

 Bitrate: select the video stream bit rate (Ranging from 320-2048). The
greater the bitrate, the data transmitted every second is greater in
amount therefore the video will be clearer. While the default code bitrate
is 2048.

 Payload: select the payload type (ranging from 90-118) to configure

audio/video configuration file. The default payload is 104.

12.4.Configure DTMF Data Transmission

In order to achieve door access via DTMF code or some other applications,
you are required to properly configure DTMF in order to establish a
DTMF-based data transmission between the door phone and other intercom
devices for the third party integration. To configure the configuration on the
web Account > Advanced > DTMF interface.

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Parameter Set-up:

 Mode: select DTMF mode among five options: “Inband”, “RFC2833”,

“Info+Inband” and “Info+RFC2833” based on the specific DTMF
transmission type of the third-party device to be matched with as the
party for receiving signal data.

 How to Notify DTMF: select among four types: “Disable” “DTMF”

“DTMF-Relay” “Telephone-Event” according to the specific type adopted
by the third party device. You are required to set it up only when the
third-party device to be matched with adopts “Info” mode

 Payload: set the payload according to the specific data transmission

payload agreed on between the sender and receiver during the data
transmission.

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13. Phone Book Configuration

13.1.Phone Book Configuration on the Device

You can configure the contacts list in terms of adding and modifying contact
groups or contacts on the device directly. To configure the phone book on the
device Setting > Tenants interface.

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Parameter Set-up:

 Group: click the green tab to select the group name you have created.
You cannot select the group name If no group name has been created.

 Name: enter the contact name, which is required.

 Phone: enter the phone number of the contact, which is required.

 Email: enter the contact’s Email, which is optional.

 Account: select and assign the group name to an account. If you select
the default option, then the contact number will be called out from SIP
account 1 if the contact number are set up in both SIP Account 1 and 2.

Note:

 Only the SIP numbers of the contacts can be called out through SIP
account. IP numbers are not valid for this application.
 Group must be created first before you can select or change the
Group.

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13.2.Phone Book Configuration on the Web

Interface

13.2.1. Manage Contact Groups on the Web Interface

You can configure contact and contact groups by adding and editing them on
the web Tenants > Tenants List > Group interface.

13.2.2. Contact List Configuration on the Web Interface

Contact can also be configured on the web interface where you can also
upload the contact pictures if needed. To configure the configuration on the
web Tenants > Tenants List interface.

Parameter Set-up:

 Priority of Call: set the priority of call among four options: “Null”, “Firstly”,
“Secondary”, “Lastly”. This feature is mainly applicable to the contacts in
a specific contact group. For example, if you set the priority of call for
one of the contacts in a specific contact group as “Firstly” then the
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contact will be the first to be called to among all the contacts in the same
contact group when someone press on the contact group for making a
group call.

Note:

 Priority of Call of a contact cannot be set when the contact does

belong to any contact group.

Note:

 The contact file format for import should be in .vcf, .csv or .xml
format while the contact file format for export should be .vcf
format only. And the maximum contact import size is 3000.

13.2.2.1. Contact List Display Setting

If you want to customize your contact list display to your liking, you can go to
the web interface to do the configuration. To configure the configuration on
the web Tenants > Tenants List > Tenants List Setting interface.

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Parameter Set-up:

 Show Tenants of Local Group Enabled: tick or untick the check box to
control the display of the group label. If you untick the check box, then
only the group tab will be displayed while the contact tab will be
concealed and vice versa.

 Show Cloud Tenants Enabled: tick the check box to show the cloud
tenants in the tenants’ list. And when you untick the check box, the cloud
tenants will be concealed.

 Tenants Sort By: select ASCII Code or Room No. or Import. When you
select ASCII Code, the tenants will be listed by their names in the
sequence of the ASCII code. When you select Room No., the tenants will
be sorted according to their room numbers.

 Click Tenants to Dial Out: tick the check box to enable the dial-out by
pressing the contact tab. When this function is enabled, you can press
anywhere on the contact tab to dial out. This function will be disabled
when you untick the check box, and when it is disabled, you need to
press the Call icon in the middle of the tab to dial out.

 Local Tenants Profile Display Mode: select Enable or Disabled or Auto.

When the function is enabled, if the tenant has its uploaded contact
profile picture, the picture will be displayed next to the name; if not, the
default contact icon will be displayed next to the name. When disabled,
the picture or the icon will not be displayed. When the function is set as
Auto, if the tenant has its uploaded contact profile picture, the picture will
be displayed next to the name; if not, there won’t be an icon next to the
name.

 Expand Contact List View Mode: tick the check box to control contact tab
size. For example, if you tick the check box then the contact tab will be
widened. And the tab will turn to normal size when you untick the check
box.

 Hide Group Label for Contact List: tick or untick the check box to control
the display of the group label. If you untick the check box, then only the
contact tab will be displayed while the group tab will be concealed and
vice versa.

 Contact List Search Box Visibled: tick or untick the check box to control
the display of the “Tap here to search field” on the top of the screen. If

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you untick the check box, then the “Tap here to search field” will be
concealed.

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14. Relay Setting

14.1.Relay Switch Setting

You can configure the relay switch(es) and DTMF for the door access on the
web Access Control > Relay interface.

Parameter Set-up:

 Trigger Delay (Sec): set the relay trigger delay timing (Ranging from 1-10
Sec.) For example, if you set the delay time as “5” Sec. Then the relay will
not be triggered until 5 seconds after you press “unlock” tab.

 Hold Delay (Sec): set the relay hold delay timing (Ranging from 1-10 Sec.)
For example, if you set the hold delay time as “5” Sec. Then the relay will
be delayed for 5 seconds after the door is unlocked.

 DTMF Mode: select the number of DTMF digits for the door access
control (Ranging from 1-4 digits) For example, you can select 1 digit
DTMF code or 2-digit DTMF code, etc., according to your need.

 1-digt DTMF: set the 1-digt DTMF code within range from (0-9, *, and #).

 2~4 Digits DTMF: set the DTMF code according to the DMTP Option
setting. For example, you are required to set the 3-digits DTMF code if

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DTMF Mode is set as 3-digits.

 Relay Status: relay status is low by default which means normally closed
(NC) If the relay status is high, then it is in Normally Open status (NO).

 Relay Name: name the relay switch according to your need. For example,
you can name the relay switch according to where the relay switch is
located for convenience.

Note:

 Only the external devices connected to the relay switch needs to be

powered by powered adapters as relay switch does not supply
power.


Note:

 If DTMF mode is set as “1 Digit DTMF”, you cannot edit DTMF code
in 2~4 Digits DTMF field. And if you set DTMF mode from 2-4 in
2~4 Digits DTMF field, you can not edit DTMF code in 1 Digit DTMF
field.

14.2.Web Relay Setting

In addition to the relay that is connected to the door phone, you can also
control the door access using the network-based web relay on the device
and on the device web interface.

14.2.1. Configure Web Relay on the Web Interface

Web relay needs to be set up on the web interface where you are required to
fill in such information as relay IP address, password, web relay action, etc.
Before you can achieve door access via web relay.
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To configure the configuration on the web Access Control > Web Relay
interface.

Parameter Set-up:

 Type: select among three options Disabled, WebRelay, and Both. Select
Webrelay to enable the web relay. Select Disable to disable the web relay.
Select Both to enable both local relay and web relay.

 IP Address: enter the web relay IP address provided by the web relay
manufacturer.

 User Name: enter the User name provided by the web relay manufacturer.

 Password: enter the password provided by the web relay manufacturer.

The password is authenticated via HTTP and you can define the
passwords using http get in Action.

 Web Relay Action: enter the specific web relay action command provided
by the web manufacturer for different actions by the web relay.

 Web Relay Key: enter the configured DTMF code, when the door is
unlocked via DTMF code, the action command will be sent to the web
relay automatically.

 Web Relay Extension: enter the relay extension information, which can be
a SIP Account user name of an intercom device such as an indoor
monitor, so that the specific action command will be sent when unlock is
performed on the intercom device, while this setting is optional. And
please refer to the example below:

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http://admin:[email protected]/state.xml?relayState=2.

After the web relay is set up, you can configure the specific web relay to be
triggered based on the relay location for the door access.

To configure the configuration on the web Access Control > User interface.

14.2.2. Configure Web Relay on the Device

You can also assign a specific web relay to a resident for the door access
based on the order of the web relay set up on the web Setting > User > Add
interface.

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14.3.Relay Schedule
Set the corresponding relay always open at a specific time. This feature is
designed for some specific scenarios, for example, the time after school, or
for morning work time. To do the configuration, navigate to Access Control >
Relay > Relay Schedule interface.

Parameter Set-up:

 Relay ID: choose on relay you need to set up.

 Schedule Enabled: it is disable by default. Only choose to enable it, that

you can select the schedule. For creating the schedule, please refer to
door access schedule configuration.

Note:

 You can refer to chapter 15.1.1 Create Door Access Schedule for the
relay schedule setting as the configuration of the relay schedule is
identical to the door access schedule.

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15. Door Access Schedule Management

You are required to configure and make a schedule for the user-based door
access via RF card, Private PIN and Facial recognition.

15.1. Configure Door Access Schedule

You can create door access schedules so that they can be later conveniently
applied to the door access control intended for individual user or a group of
users created. Moreover, you can edit your door access schedule if needed.

15.1.1. Create Door Access Schedule on the Web

Interface

You can create the door access schedule on a daily or monthly basis, and
you can also create a schedule that allows you to plan for a longer period of
time in addition to running the door access schedule on a daily or monthly
basis. To configure the configuration on the web Setting > Schedule
interface.

To create a daily schedule, you can do as follows:

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Parameter Set-up:

 Mode: select daily schedule.

 Name: enter the daily schedule name.

 Start Time-End Time: set up the time schedule for the validity of the door
access during the day.

To create a weekly schedule:

Parameter Set-up:

 Mode: select daily schedule.

 Name: enter the daily schedule name.

 Day: select the day (s) on which door access can be valid on a weekly

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basis.

 Start Time-End Time: set up the time schedule for the validity of the door
access during the day.

To create a longer period schedule:

Parameter Set-up:

 Mode: select daily schedule.

 Name: enter the daily schedule name.

 Start Date- End Date: set the date range of the validity of the door
access.

 Day: select the day (s) on which door access can be valid on a weekly
basis.

 Start Time-End Time: set up the time schedule for the validity of the door
access during the day.

15.1.2. Create Door Access Schedule on the Device.

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You can also create door access schedule on the device. Path: Schedule >
Add Schedule.

15.1.3. Import and Export Door Access Schedule

In addition to creating door access a schedule separately, you can also

conveniently import or export the schedules in order to maximize your door
access schedule management efficiency. To configure the configuration on
the web Setting > Schedule.

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Note:

 It only supports .xml format file for importing and exporting the
schedule.

15.1.4. Edit the Door Access Schedule

15.1.4.1. Edit the Door Access Schedule on the Web Interface

If you want to edit or delete the door access schedule you created, you can
edit or delete the configured schedule separately or in batch on the web
Setting > Schedule interface.

15.1.4.2. Edit the Door Access Schedule on the Device

You can also edit or delete the door access schedule on the device. Path:
Schedule > Schedule.

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16. Door Unlock Configuration

X915 series door phone offers you three types of door access via PIN code,
RF card and Facial recognition. You can configure them on the device and
web interface. Moreover, you can import or export the configured files to
maximize your RF card configuration efficiency.

16.1.Access Authentication
You can set up several access authentication modes, and set up
authentication security as needed.

On the web, navigate to Access Control > Basic > Access Authentication
Mode of The Building Theme.

Parameter Set-up:

 Authentication Mode: select “Any method” if you allow all the access
methods to unlock the door. Select “Face + PIN” if you want to apply dual
access methods (Face + PIN) for the door unlock. Select “Face + RF
Card” if you want to apply dual access methods (Face+ RF Card) for the
door unlock.

 Inactivity (Sec): set the authentication timeout for the second

authentication. For example, in “Face+PIN” authentication, if you set the
authentication timeout as “10” seconds, then you have to enter the PIN
code in ten seconds after you passed the face recognition, otherwise, the
screen will return to the home screen.

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 Blocked Duration (Sec): set the block time for the first authentication. For
example, if you set the number of attempts as “3”, and you failed to pass
the second authentication three times, then you will be temporarily
blocked from the first authentication according to the block time you
defined.

 Number of Attempts: sent the number of attempts you are allowed for
the second authentication.

To set up authentication mode on the device, go to Security > Authentication

Mode.

16.2.Configure PIN Code for Door Unlock

You can create and modify both Public PIN code and private PIN code for
door access on X915 series door phones.

16.2.1. Configure Public PIN code

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You can configure and modify public PIN codes on the device and on the
device’s web interface.

To configure it on the web interface, navigate to Access Control > PIN

Setting > Public PIN interface.

Note:

 Public PIN code will not valid until the function is turned on.

Parameter Set-up:

 Enabled: tick the checkbox to enable the Public PIN code application.

 PIN Code: set the PIN code with digit limit ranging from “4-8”.

To configure it on the web device, go to Security > Public PIN.

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Note:

 Public PIN code will not valid until the function is turned on.

16.2.2. Configure Private PIN Code on the Device

You can configure door access by Private PIN code on the device by entering
the user’s name and the PIN code for the door access. To configure the
language display on the device Setting > User > Add interface.

16.2.3. Configure Private PIN Code on the Web Interface

On the web interface, you can not only set up PIN code, but also set and
select the door access schedule that you created for the validity of the PIN
Code access during a certain time span you scheduled. In addition, you can
set the limit for the total number of valid PIN code door access. To configure
the configuration on the web Access Control > User interface.

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Select door access Schedule for Private PIN Code door access:

Parameter Set-up:

 Allow To Open Relay: select the relay for the door unlock for the user.

 Web relay: select the specific number of web relay action commands you
have set up on the web interface.

 Building: enter the build name.

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 Floor NO: enter the resident’s floor number.

 Schedule: select from the created door access schedule on the right box
and move the one to be applied to the user(s)-specific PIN code door
access to the box on the right side.

Note:

 This step is applicable to door access by RF card and Facial

recognition as they are identical in configuration.

16.2.4. Configure Private PIN Access Mode

X915 series door phone offers you two types of access modes for private PIN
code access, namely “PIN” and “APT#+PIN”. To configure the configuration
on the web Access Control > PIN Setting > Private PIN interface.

Parameter Set-up:

 Display Mode: select access mode between “QR Code” and “Keyboard”.

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Note:

 QR Code can only be applicable when the device is added to the

Akuvox SmartPlus.

To configure the Display Mode and PIN Mode:

Parameter Set-up:

 PIN Mode: select access mode between “PIN” and “APT#+PIN”. if you
select “PIN” then you are only required to enter the PIN code directly for
the door access, while if you select “APT#+PIN”, then you are required to
enter the Apartment Number first before entering your PIN code for the
door access.

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Note:

 APT+PIN can only be applicable when the device is added to the

Akuvox SmartPlus.

16.3.Configure RF Card for Door Unlock

16.3.1. Configure RF Card on the Web Interface

To configure the configuration on the web Access Control > User > RF Card
interface.

Note:

 Please refer to PIN code access schedule selection for the RF card
user(s)-specific door access.

Note:

 RF card with 13.56 MHz and 125 KHz can be applicable to the door
phone for door access.

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16.3.2. Configure RF Card on the device

You can configure the RF card directly on the device for the door access
while setting up the time schedule for the validity of the RF card access
along with the web relay that can be triggered with RF card etc. To configure
the language display on the device Setting > User > Add interface.

16.3.3. Configure RF Card Code Format

If you want to integrate with the third-party intercom system in terms of RF

card door access, you can change the RF card code format to be identical
with that applied in the third-party system. To configure the configuration on
the web Access Control > Card Setting interface.

Parameter Set-up:

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 IC-Card Display Mode: select the card format for the ID Card for the door
access among five format options: 8H10D, 6H3D5D(W26), 6H8D, 8HN,
and 8HR. The card code format is 8HN by default.

16.4.Mifare card Encryption

X915 can read the encrypted Mifare card for greater security. To do so you
can navigate to Access Control > Card setting > Mifare Card Encryption.

Parameter Set-up:

 Enabled: enable the Mifare/Defire Card Encryption.

 Sector/Block: enter the sector and block in which the card number is
located in the Mifare/Defire Card. For example, the card number can be in
sector 3 and block 3 in the card.

 Block Key: enter the block password for access.

16.5.Configure Facial Recognition for Door Unlock

16.5.1. Configure Facial Recognition on the Device

You can configure door access by facial recognition on the device by

entering the user’s name and registering your facial ID on the device for the
door access. To configure the language display on the device Setting >

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User > face interface.

16.5.2. Configure Facial Recognition on Web Interface

X915 series door phone allows you to adjust facial recognition accuracy,
recognition intervals according to your actual need. And you can also
improve the recognition quality and user experience through the basic facial
recognition setting. To configure the configuration on the web Access
Control > Face Setting interface.

Parameter Set-up:

 Face Recognition Enabled: click on Enable to turn on the facial

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recognition function. Facial recognition is enabled by default.

 Offline Learning Enabled: select Enable if you want to improve the device
recognizing capability, focusing on the major facial characteristics while
sidelining the minor changes that occurred to your face. Facial
recognition accuracy improves as the number of facial recognition
increases.

 Recognize Option: click to select the facial recognition accuracy level

among four options: Low, Normal, High, Highest. For example, if you
select Highest then there will be the least possibility that someone else
will be mistaken for you by mistake or in another way round in the facial
recognition.

 Antispoofing Option Enabled: select Anti-spoofing level among four

options: Low, Normal, High, Highest. For example, if you select Highest
then there will be the least possibility that the device will be fooled by
digital images or pictures of any kind.

 Facial Recognition Interval(Sec): select the time interval between every

two facial-recognitions from 1-8 minutes. For example, if you select “5”
then you have to wait for 5 min. before you are allowed to perform the
facial recognition again.

16.6.Edit the User-specific door access data

You can search user(s)-specific door access and edit the door access data
on the web Access Control > User interface.

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16.7.Import and Export User Data of Access

Control

X915 series support User Data of access control to be shared among Akuvox
X915 series door phones through import and export while you can also
export the facial data out of the door phone and then import it to a
third-party device. To configure the configuration on the web Access
Control > User > Import/Export User interface.

16.8.Configure Bluetooth for Door Unlock

You can also gain the door access by mobile phone with Bluetooth which is
used together with Akuvox SmartPlus. You can shake the mobile phone
closer to the door phone for door access. To configure the configuration on
the web Access Control > BLE Basic interface.

Parameter Set-up:

 BLE Enable: enable or disable the Bluetooth function. Bluetooth is turned

off by default.

 RSSI Threshold: select the signal receiving strength from -85~-50db in

absolute terms, The higher value it is, the greater strength it has. The
default value is 72db in absolute terms.

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 Open Door Interval (Sec): select the time interval between every two
Bluetooth door accesses.

16.9.Configure Open Relay via HTTP for Door

Unlock

You can unlock the door remotely without approaching the device physically
for the door access by typing in the created HTTP command (URL) on the
web browser to trigger the relay when you are not available by the door for
the door access. To configure the configuration on the web Access Control >
Relay > Open Relay via HTTP interface.

Parameter Set-up:

 Enable: enable the HTTP command to unlock function by clicking on

Enable field.

 User Name: enter the user name of the device web interface, for example,
“Admin”.

 Password: enter the password for the HTTP command. For example:
“12345”.

Please refer to the following example:

http://192.168.35.127/fcgi/do?action=OpenDoor&UserName=admin&Passw
ord=12345&DoorNum=1

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Note:

 DoorNum in the HTTP command above refers to the relay number #1

to be triggered for the door access.

16.10. Unlock by QR Code

QR code is another option for door access. If you want to apply for QR code
access, you need to enable the QR code function. To configure the
configuration on the web Access Control > Relay > Open Relay via QR Code
interface.

Note:

 The function should work with Akuvox SmartPlus. For more

information, please contact Akuvox technical support.

16.11. Configure Exit Button for Door Unlock

When you need to open the door from inside using the Exit button installed
by the door, you can configure the door phone Input to trigger the relay for
the door access. To configure the configuration on the web Access Control >
Input > Input interface.

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Parameter Set-up:

 Trigger Electrical Level: select the trigger electrical level options between
“High” and “Low” according to the actual operation on the exit button.

 Action to Execute: select the method to carry out the action among four
options: FTP, Email, HTTP, TFTP.

 Http URL: enter the URL if you select the HTTP to carry out the action.

 Action Delay: set up the delay time when the action is carried out. For
example, if you set the action delay time at 5 seconds, then the
corresponding actions will be carried out 5 minutes after your press the
button.

 Execute Relay: set up relays to be triggered by the input.

 Door Status: display the status of the input signal.

16.12. Configure Reception Tab for Door Unlock

On the device home screen, X915 series door phone provides residents and
visitors quick door access by pressing the Reception tab at the bottom of the
home screen. To configure the configuration on the web Device >
Key/Display > Speed Dial Action In Building Theme interface.

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Parameter Set-up:

 Open Relay: select the relay(s) to be triggered by pressing the Reception

Icon.

 Action To Execute: tick the check box to enable HTTP option.

 HTTP URL: enter the URL command to be sent for the door access. For
example:

http://192.168.35.127/fcgi/do?action=OpenDoor&UserName=admin&Passw
ord=12345&DoorNum=1

16.13. Unlock by DTMF code

DTMF codes can be configured on the door phone web interface and set up
identical DTMF code on the corresponding intercom devices such as indoor
monitor, which allows residents to enter the DTMF code on the soft keypad or
press DTMF code attached unlock tab on the screen to unlock the door for
visitors etc., during a call. To configure the configuration on the web
Account > Advanced > DTMF interface.

Parameter Set-up:

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 Type: select DTMF type among five options: “Inband”, “RFC2833”,

“Info+Inband” and “Info+RFC2833” according to your need.

 How to Notify DTMF: select among four options: “Disable” “DTMF”

“DTMF-Relay” “Telephone-Event” according to your need.

 DTMF Payload: select the payload 96-127 for data transmission

identification.

Note:

 Please refer to the chapter Configuring DTMF Data Transmission for

the specific DTMF code setting.
 Intercom devices involved must be consistent in the DTMF type
otherwise DTMF code cannot be applied.

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17. Security

17.1.Tamper Alarm Setting

Tamper alarm function serves as a protection against any unauthorized

removal of the devices by triggering off the temper alarm while sending out
calls to the designated location. Tamper alarm will be triggered off when the
door phone changes its gravity value as opposed to its original gravity value
set up when the device is installed.

17.1.1. Configure Tamper Alarm on the Device

Tamper alarm can be conveniently set up and adjusted directly on the door
phone. You can set up the gravity value as well as the adjusting the gravity
sensor sensitivity according to your actual need. To configure the tamper
alarm go to Setting > Security > Temper Proof.

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17.1.2. Configure Tamper Alarm on the Web Interface

You can also set up the temper alarm function in terms of switching on the
function and setting up the gravity sensor sensitivity to suit your need. To
configure the configuration on the web Security > Basic > Tamper Alarm
interface.

17.2.Lock Security
X915 can be connected with third-party door locks and door sensors to
ensure lock security. When the door sensor detects the door is not closed or
is left ajar, it will immediately trigger the alarm for notification. On the device,
go to Security > Lock for the setting.

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Parameter Set-up:

 Lock Type: select “Positive” for the lock that unlocks when the power is
on and select “Negative” for the lock that unlocks when the power is off.

 Lock Delay: select door unlock delay time after you are granted the door
access. The delay time range is from “0-10” seconds.

 Magnetism Type: select “OFF” if you want to disable the door sensor and
alarm. To set the alarm trigger type, you must select “ON-ALARM” and
“OFF_ALARM” according to the type of lock you applied. Select
“ON_ALARM” for a positive lock, while select “OFF_ALARM” alarm for a
negative lock.

 Magnetism Type: select the alarm delay time after its being triggered.
The delay range is from “10-120” seconds.

17.3.Motion Detection
Motion Detection is often used for unattended surveillance video and
automatic alarms. The images collected by the camera at different frame
rates will be calculated and compared by the CPU according to a certain
algorithm. When the picture changes, if someone walks by, the lens is moved,
the number obtained by the calculation and comparison result will exceed
the threshold and indicate that the system can the corresponding processing
is made automatically.

17.3.1. Configure Motion Detection on the Device

You can turn on the motion detection and set up the motion detection
interval on the device Advanced Setting > Surveillance > Motion screen.

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Parameter Set-up:

 Interval: set the time interval for the motion detection. If you set the
default time interval as “10” Sec, then the motion detection time span will
be 10 seconds. Assuming that we set the time interval as “10” then, and
the first movement captured can be seen as the start point of the motion
detection, and if the movement continues through 7 seconds of the 10
second interval, then the alarm will be triggered at 7 seconds ( the first
trigger point) and motion detection action can be triggered (sending out
notification) anywhere between 7-10 seconds once movement is
detected.“10” Sec interval is a complete cycle of the motion detection
before it starts another cycle of the same time interval. To be more

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specific, the first trigger point can be calculated as the “Time interval
minus three”.

17.3.2. Configure Motion Detection on the Web Interface

On the device web interface, you can not only configure the time interval but
also the motion detection sensitivity and notification type when the motion
detection action is triggered. To configure the configuration on the web
Surveillance > Motion > Motion Detection Options interface.

Parameter Set-up:

 Suspicious Moving Object Detection: tick the check box to enable the
motion detection function.

 Notification: select the notification type between FTP and Email. If you
select “FTP”, then the notification will be sent in FTP to a designated
serve while if you select “Email” then the notification will be sent in the
form of emails when motion detection action is triggered.

 Time Interval: set the time interval in the same way as you do on the
device.

 Detection Accuracy: set the detection accuracy for the detection

sensitivity. The small value is, the greater sensitivity. the default
detection accuracy value is “20”.

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17.4.Security Notification Setting

17.4.1. Email Notification Setting

If you want to receive the security notification via email, you can configure
the Email notification on the web Setting > Action > Email Notification
interface properly.

Parameter Set-up:

 Sender's email address: enter the sender’s email address from which the
email notification will be sent out.

 Email Send Name: enter the name of the email sender.

 Receiver's Email Address: enter the receiver’s email address.

 Receiver’s Email Name: enter the name of the email receiver.

 SMTP Server Address: enter the SMTP server address of the sender.

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 SMTP User Name: enter the SMTP user name, which is usually the same
with sender’s email address.

 SMTP Password: configure the password of SMTP service, which is

same with sender’s email address.

 Email Subject: enter the subject of the email.

 Email Content: compile the contents of emails according to your need.

17.4.2. FTP Notification Setting

If you want to receive the security notification via FTP, you can configure the
FTP notification on the web Setting > Action > FTP Notification interface
properly.

Parameter Set-up:

 FTP Server: enter the address (URL) of the FTP server for the FTP
notification.

 FTP User Name: enter the FTP server user name.

 FTP Password: enter the FTP server password.

 FTP Path: enter the folder name you created in the FTP server.

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17.4.3. TFTP Notification Setting

If you want to receive the security notification via TFTP, you can configure the
TFTP notification on the web Setting > Action > TFTP Notification interface
properly.

Parameter set-up:

 TFTP server: enter the address (URL) of the TFTP server for the TFTP
notification.

17.5.Web Interface Automatic Log-out

You can set up the web interface automatic log-out timing, requiring re-login
by entering the user name and the passwords for security purpose or for the
convenience of operation. To configure the configuration on the web
Security > Basic > Session Time Out interface.

17.6.Action URL
X915 allows you to set up specific HTTP URL command that will be sent to
the HTTP server for the predefined actions. Relevant actions will be initiated
if there occurs any changes in the relay status, input status, PIN code, and RF
card access for security purpose. You can navigate to Setting > Actions URL.

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Note

 Action URL and format is provided by third party manufacturer,

Akuvox door phone only sends the URL to the third party devices.

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17.7.Client Certificate Setting

Certificates can ensure communication integrity and privacy when deploying

Akuvox door phone. So, when the user needs to establish SSL protocol, it is
necessary to upload corresponding certificates for verification.

Web Server Certificate: it is the certificate that sends to the client for
authentication when the client requires an SSL connection with Akuvox door
phone. Currently, the format of certificate that can be accepted by Akuvox

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door phone is *.PEM file.

Client Certificate: when Akuvox door phone Phone required an SSL

connection with server, the phone must verify the server to make sure it can
be trusted. and the server will send its certificate to the Akuvox door phone.
Then the door phone will verify this certificate according to the client
certificate list.

17.7.1. Web Server Certificate

To upload Web Server certificate on the device web Security > Advanced >
Certificate > Web Server Certificate.

17.7.2. Client Certificate

To upload and configure client certificate on the same page.

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Parameter Set-up:

 Index: select the desired value from the drop-down list of Index. If
you select Auto value, the uploaded certificate will be displayed in
numeric order. If you select the value from 1 to 10, the uploaded
certificate will be displayed according to the value that the user
selected.

 Client Certificate Upload: locate and upload the desired

certificate. (*.pem only)

 Only Accept Trusted certificates: if you select Enabled, as long as

the authentication success, the phone will verify the server
certificate based on the client certificate list. If you
select Disabled, the phone will not verify the server certificate no
matter whether the certificate is valid or not.

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18. Monitor and Image

18.1.RTSP Stream Monitoring

X915 series door phone support RTSP stream that allows intercom devices
such as indoor monitor or the monitoring unit from the third party to monitor
or obtain the real time audio/ video (RTSP stream) from the door phone using
the correct URL.

18.1.1. RTSP Basic Setting

To configure the configuration on the web Surveillance > RTSP > RTSP Basic
interface.

18.1.2. RTSP Stream Setting

You can select the video codec for the RTSP stream. You can also configure
video resolution and bitrate etc. for H.264 codec based on your actual
network environment on the web Surveillance > RTSP > RTSP Stream
interface.

To configure the parameters for H.264 codec on the web Surveillance >
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RTSP > H.264 Video Parameters interface.

Parameter Set-up:

 Video Resolution: select video resolutions among seven options: “QCIF”,

“QVGA”, “CIF”, “VGA”, “4CIF”, “720P”, and “1080P”. The default video
resolution is “720P.” and the video from the door phone might not be able
to be shown on the indoor monitor if the resolution is set higher than
“720P”.

 Video Framerate: “25fps” is the video frame rate by default.

 Video Bitrate: select video bitrate among six options: “128 kbps”,
“256kbps”, “512 kbps”, “1024 kbps”, “2048 kbps”, “4096 kpbs”
according to your network environment. The default video bitrate is
“2048 kpbs”.

 2nd Video Resolution2: select video resolution for the second video
stream channel. While the default video solution is “VGA”.

 2nd Video Framerate: select the video framerate for the second video
stream channel. “25fps” is the video frame rate by default for the second
video stream channel.

 2nd Video Bitrate: select video bitrate among the six options for the
second video stream channel. While the second video stream channel is
“512 kpbs” by default.

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18.2.MJPEG Image Capturing

X915 series allows you to capture the Mjpeg format monitoring image if
needed. You can enable the MJPEG function and set the image quality on the
web Surveillance > MJPEG interface.

Parameter Set-up:

 Enabled: tick the check box to enable the Mjpeg service.

 Image Quality: select the quality for the image capturing among seven
options: QCIF, QVGA, CIF, VGA, 4CIF, 720P, 1080P

After the MJPEG service is enabled, you can capture the image from the door
phone using the following three types of URL format:

 http:// device ip:8080/picture.cgi

 http://device ip:8080/picture.jpg
 http://device ip:8080/jpeg.cgi

For example, if you want to capture the JPG format image of door phone with
the IP address: 192.168.1.104, you can enter
“http://192.168.1.104:8080/picture.jpg” on the web browser.

18.3.ONVIF

Real-time video from the X915 series door phone camera can be searched
and obtained by the Akuvox indoor monitor or by third-party devices such as
NVR (Network Video Recorder) you can configure the ONVIF function in the
door phone so that other devices will be able to see the video from the door
phone. To configure the configuration on the web Surveillance > ONVIF
interface.

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Parameter Set-up:

 Discoverable: tick the check box to enable the Discoverable ONVIF mode.
If you select “Discoverable” then the video from the door phone camera
can be searched by other devices.

 User Name: enter the user name. The user name is “admin” by default.

 Password: enter the password. The password is “admin” by default.

After the setting is complete, you can enter the ONVIF URL on the third-party
device to view the video stream.
For example: http://IP address:80/onvif/device_service

Note:

 Fill in the specific IP address of the door phone in the URL.

18.4.Live Stream

If you want to check the real-time video from the X915 series door phone, you
can go to the device web interface to obtain the real-time video or you can
also enter the correct URL on the web browser to obtain it directly. To view
the real time video on the web Surveillance > Live Stream interface. You can
also enter the correct URL (http://IP_address:8080/video.cgi) on the web
browser if you want to obtain the real-time video directly by going to the web
interface.

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19. Logs

19.1.Call Logs

If you want to check on the calls inclusive of the dial-out calls, received calls
and missed calls in a certain period of time, you can check and search the
call log on the device web interface and export the call log from the device if
needed. To check the call log on the web Intercom > Call Log interface.

Parameter Set-up:

 Save Call Log Enabled: tick the check box to enable the call log function.

 Call History: select call history among four options: “All”, “Dialed”,
“Received”, and “Missed” for the specific type of call log to be displayed.

 Start Time ~ End Time: select the specific time span of the call logs you
want to search, check, or export.

 Name/Number: select the “Name” and “Number” options to search call

log by the name or by the SIP or IP number.

19.2.Door Logs

If you want to search and check on the various types of door access history,
you can search and check the door logs on the device web Access Control >
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Door log interface.

Parameter Set-up:

 Save Door Log Enabled: tick the check box to enable the door log
function.

 Status: select between “Success” and “Failed” options to search for

successful door accesses or Failed door accesses.

 Start Time ~ End Time: select the specific time span of the door logs you
want to search, check, or export.

 Name/Code: select the “Name” and “Code” options to search door log by
the name or by the PIN code.

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20. Debug

20.1.System Log for Debugging

System log in the door phone can be used for debugging purpose. If you
want to export the system out to a local PC or to a remote server for
debugging, you can set up the function on the web Upgrade > Diagnose >
System Log interface.

Parameter Set-up:

 LogLevel: select log levels from 1 to 7 levels. You will be instructed by

Akuvox technical staff about the specific log level to be entered for
debugging purpose. The default log level is “3”. The higher the level is,
the more complete the log is.

 Export Log: click the Export tab to export the temporary debug log file to
a local PC.

 Export Debug Log: click the Export tab to export debug log file to a local
PC.

 Remote System Log: select “Enable” or “Disable” if you want to enable or

disable the remote system log.

 Remote System Server: enter the remote server address to receive the
device log. And the remote server address will be provided by Akuvox
technical support.

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20.2.PCAP for Debugging

PCAP in X915 series door phone is used to capture the data package going in
and out of the devices for debugging and troubleshooting purpose. You can
set up the PCAP on the device web Upgrade > Diagnose > PCAP interface
properly before using it.

Parameter Set-up:

 Specific Port: select the specific ports from 1-65535 so that only the
data packet from the specific port can be captured. You can leave the
field blank by default.

 PCAP: click Start tab and Stop tab to capture a certain range of data
packets before clicking Export tab to export the data packets to your
Local PC.

 PCAP Auto Refresh: select “Enable” or “Disable” to turn on or turn off the
PCAP auto fresh function. If you set it as “Enable” then the PCAP will
continue to capture data packet even after the data packets reached its
1M maximum in capacity. If you set it as “Disable” the PCAP will stop
data packet capturing when the data packet captured reached the
maximum capturing capacity of 1MB.

20.3.Remote Debug Server

When the device is having a problem, you can use the remote debug server to
access the device log remotely for debugging purpose. On the web, Navigate
to Upgrade > Diagnosis > Remote Debug Server.

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Parameter Set-up:

 Server: disable or enable the remote debug server.

 Connect Status: displays the remote debug server connection status.

 IP: enter the remote debug server IP address. Please ask Akuvox
technical team for the server IP address.

Note:

You are required to send the door phone’s MAC address to the Akuvox
technical team.

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21. Firmware Upgrade

Firmware of different versions for X915 series door phone can be upgraded
on the device web Upgrade > Basic interface.

Note:

 Firmware files should be .zip format for upgrading.

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22. Backup

Configuration files can be imported to or exported out of the device to your

local PC on the device web Upgrade > Diagnose > Others interface if needed.

If you want import or export non-encrypted configuration files, navigate to

Setting > Door > Import/Export Door Config.

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23. Auto-provisioning via Configuration

File

Configurations and upgrading on X915 series door phone can be done on the
web interface via one-time auto-provisioning and scheduled auto-
provisioning via configuration files, thus saving you from setting up
configuration needed one by one manually on the door phone.

23.1.Provisioning Principle
Auto-provisioning is a feature used to configure or upgrade the devices in
batch via third party servers. DHCP, PNP, TFTP, FTP, HTTPS are the protocols
used by the Akuvox intercom devices to access the URL of the address of the
third-party server which stores configuration files and firmware, which will
then be used to update the firmware and the corresponding parameters on
the door phone.

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23.2.Configuration Files for Auto-provisioning

Configuration files have two formats for auto-provisioning. one is the general
configuration files used for general provisioning and another one is
MAC-based configuration provisioning.

The difference between the two types of configuration files is shown below:

 General configuration provisioning: a general file is stored in a server

from which all the related devices will be able to download the same
configuration file to update parameters on the devices. For example:
r000000000915.cfg.

 MAC-based configuration provisioning: MAC-based configuration files

are used for the auto-provisioning on a specific device as distinguished
by its unique MAC number. And the configuration files named with the
device MAC number will be matched automatically with the device MAC
number before being downloaded for the provisioning on the specific
device.

Note:

 If a server has these two types of configuration files, then IP

devices will first access the general configuration files before
accessing the MAC-based configuration files.

23.3.AutoP Schedule

Akuvox provides you with different Autop methods that enable the door
phone to perform provisioning for itself in a specific time according to your
schedule.

To configure the configuration on the web Upgrade > Advanced > Automatic
Autop interface.

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Parameter Set-up:

 Mode: select “Power on”, “Repeatedly”, “Power On + Repeatedly”, and

“Hourly Repeat” as your Autop schedule.
Select “Power on” if you want the device to perform Autop every time it
boots up.
Select “Repeatedly”, if you want the device to perform Autop according
to the schedule you set up.
Select “Power On + Repeatedly” if you want to combine Power On Mode
and Repeatedly mode, it would enable the device to perform Autop every
time it boots up or according to the schedule you set up.
Select “Hourly Repeat” if you want the device to perform Autop every
hour.

23.4.PNP Configuration

Plug and Play (PNP) is a combination of hardware and software support that
enables a computer system to recognize and adapt to hardware
configuration changes with little or no intervention by a user. To configure
the configuration on the web Upgrade > Advanced > PNP Option interface.

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23.5.DHCP Provisioning Configuration

Auto-provisioning URL can also be obtained using DHCP option which allows
the device to send a request to a DHCP server for a specific DHCP option
code. If you want to use Custom Option as defined by users with option code
ranging from 128-255), you are required to configure DHCP Custom Option
on the web interface.

Note:

 The custom Option type must be a string. The value is the URL of
TFTP server.

Parameter Set-up:

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 Custom Option: enter the DHCP code that matched with the
corresponding URL so that device will find the configuration file server
for the configuration or upgrading.

 DHCP Option 66: if none of the above is set, the device will automatically
use DHCP Option 66 for getting the upgrade server URL. This is done
within the software and the user does not need to specify this. To make it
work, you need to configure the DHCP server for option 66 with the update
server URL in it.

 DHCP Option 43: if the device does not get an URL from DHCP Option 66,
it will automatically use DHCP Option 43. This is done within the software
and the user does not need to specify this. To make it work, you need to
configure the DHCP server for option 43 with the update server URL in it.

Note:

 The general configuration file for the in-batch provisioning is with the
format “r0000000000xx.cfg” taking X915 as an example
“r000000000915.cfg” (10 “zeros” in total while the MAC-based
configuration file for the specific device provisioning is with the format
“MAC Address of the device.cfg”, for example, “0C110504AE5B.cfg.”

23.6.Static Provisioning Configuration

You can manually set up a specific server URL for downloading the firmware
or configuration file. If an autop schedule is set up, the door phone will
perform the auto provisioning on a specific timing according to autop
schedule you set up. In addition, TFTP, FTP, HTTP, and HTTPS are the
protocols that can be used for upgrading the device firmware and
configuration. To download the Autop template on Upgrade > Advanced >
Automatic Autop , and setup Autop server on Upgrade > Advanced > Manual
Autop interface.

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Parameter Set-up:

 URL: set up tftp, http, https, ftp server address for the provisioning

 User Name: set up a user name if the server needs a user name to be
accessed otherwise leave it blank.

 Password: set up a password if the server needs a password to be

accessed otherwise leave it blank.

 Common AES Key: set up AES code for the intercom to decipher the
general Auto Provisioning configuration file.

 AES Key (MAC): set up AES code for the intercom to decipher the
MAC-based auto provisioning configuration file.

Note:

 AES is one type of encryption, it should be configured only when the

config file is encrypted with AES, otherwise leave the field blank.

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Note:

Server Address format:

 TFTP: tftp://192.168.0.19/
 FTP: ftp://192.168.0.19/ (allows anonymous login)
ftp://username:[email protected]/(requires a user name and
password)
 HTTP: http://192.168.0.19/ (use the default port 80)
 http://192.168.0.19:8080/ (use other ports, such as 8080)
 HTTPS: https://192.168.0.19/ (use the default port 443)

Note:

 Akuvox do not provide user specified server.

 Please prepare TFTP/FTP/HTTP/HTTPS server by yourself.

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24. Integration with Third Party Device

24.1.Integration via Wiegand

If you want to integrate the X915 series door phone with the third-party
devices via Wiegand. To configure the configuration on the web Access
Control > Card Setting > Wiegand interface.

Parameter Set-up:

 Wiegand Display Mode: select Wigand Card code format among 8H10D;
6H3D5D; 6H8D; 8HN; 8HR.

 Wiegand Card Reader Mode: set the Wiegand data transmission format
among three options: Wiegand 26, Wiegand 34, Wiegand 58. The
transmission format should be identical between the door phone and the
device to be integrated.

 Wiegand Transfer Mode: set the Transfer mode between Input or Output
if the door phone is used as a receiver, then set it as Input for the door
phone and vice versa.

 Wiegand Input Data Order: set the Wiegand input data sequence between
Normal and Reversed if you select Reversed then the input card number
will be reversed and vice versa.

 Wiegand Output Data Order: set the Wiegand output data sequence
between Normal and Reversed if you select Reversed then the input card
number will be reversed and vice versa.

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24.2.Integration via HTTP API

HTTP API is designed to achieve a network-based integration between the
third party device with the Akuvox intercom device. You can configure the
HTTP API function on the web Security > HTTP API interface for the
integration.

Parameter set-up:

 Enabled: enable or disable the HPTT API function for the third party
integration. For example, if the function is disabled any request to initiate
the integration will be denied and be returned HTTP 403 forbidden status.

 Authorization Mode: select among four options: “None”, “WhiteList”

“Basic”, “Digest” for authorization type, which will be explained in detail
in the following chart.

 User Name: enter the user name when “Basic” and “Digest” authorization
mode is selected. The default user name is “Admin”.

 Password: enter the password when “Basic” and “Digest” authorization

mode is selected. The default user name is “Admin”.

 1st IP-5th IP: enter the IP address of the third party devices when the
“WhiteList” authorization is selected for the integration.

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24.3.Power Output Control

X915 can serve as a power supply for the external relays. Path: Setting >
Door >12V Power Output.

Parameter Set-up:

 12V Power Output: select Disabled to disable the power output function;
select Always to enable the access controller to provide continuous
power to the third party device. Select Triggered By Open Relay if you
want the E18 to provide power to the third party device via 12 output and
GND interface during the timeout when the status of relays is shifted
from low to high.

 Time Out (Sec): select the power supply time duration after the relay is
triggered. Three options: 3, 5, 10. It is 3 seconds by default. The power
output is 12V, and the maximum output amperage is 0.8A.

24.4.Mobile Community
You can connect the door phone to the third party QR code server for QR
code verification. When you access the door using a QR code, the QR code
will be sent to the QR code server for verification before granting you access
permission. This feature is applied to the devices not deployed in the
SmartPlus platform for the QR code door access. You can navigate to Access
Control > Relay > Mobile Community.

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25. Lift Control

X915 door phone can be connected to Akuvox EC32 lift controller for the lift
control. You can summon the lift to go down to the ground floor when you
are granted through various types of access methods on the door phone. To
set up the lift control, navigate to Intercom > Lift Control.

Parameter Set-up:

 Lift Control List: select “None” to disable the function, select Auvox E32
to integrate the door phone with the Akuvox EC32 controller.

 Server IP: enter the IP address of the Akuvox EC32 controller server.

 Server Port: enter the Sever port of Akuvox EC32 controller server.

 User Name: enter the user name of the lift controller for the
authentication.

 Password: enter the password of the lift controller for the authentication.

 Floor NO. Parameter: enter the Floor number parameter provided by

Akuvox. The default parameter string is “$floor”. You can define your own

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parameter string if needed.

 URL To Trigger Specific Floor: enter the Akuvox life control URL for
triggering a specific floor. The URL is “/cdor.cgi?open=0&door=$floor”,
but the string “$floor” at the end must be identical with the parameter
string you defined.

 URL To Trigger All Floors: enter the Akuvox URL for triggering all floors.

 URL To Close All Floors: enter the Akuvox URL used for closing all floors,
meaning all the buttons that are triggered for the corresponding floors
will become invalid.

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26. Password Modification

26.1.Modifying Device Web Interface Password

To change the default web password on web System > Security > Web
Password Modify interface. Select "admin" for the administrator account and
"User" for the User Account. Click the Change Password tab to change the
password.

26.2.Modifying System Password

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System PIN code is used to access the device system. You can modify the
system PIN code on the device and web interface.

To set the system pin code on the device, go to Security > System PIN, then
select Step1 PIN.

Parameter Set-up:

 User Name: modify the Admin or user password if needed.

 User: Enable the user account if needed.

To set up system PIN on the web interface, navigate to Security > Basic >
System PIN.

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Note:

 The default system password is “9999”.

26.3.Modifying Setting Password

Setting PIN code is used to access the device setting. You can modify the
system PIN code on the device and web interface.

To set the system pin code on the device, go to Security > System PIN, then
select Step2 PIN.

To set up Setting password on the web interface, navigate to Security >

Basic > System PIN.

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Note:

 The default system password is “3888”.

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27. System Reboot&Reset

27.1.Reboot

If you want to restart the device system, you can operate it on the device web
interface as well. Moreover, you can set up schedule for the device to be
restarted. To restart the system setting on the web Upgrade > Basic
interface.

Parameter Set-up:

 Enabled: enable the reboot mode, or choose Schedule mode for setting
the reboot time regularly.

 Schedule: if you choose schedule mode, also need to set up the reboot
schedule. From Monday to Sunday and 00：00 to 24：00.

To reboot the device, go to Advanced Setting > Reboot.

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27.2.Reset

If you want to reset the device system to the factory setting, you can it on the
web Upgrade > Basic interface.

To reset the device to the factory setting on the device, go to Advanced

Setting > Reboot.

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28. Abbreviations
ACS: Auto Configuration Server

Auto: Automatically

AEC: Configurable Acoustic and Line Echo Cancelers

ACD: Automatic Call Distribution

Autop: Automatic Provisioning

AES: Advanced Encryption Standard

BLF: Busy Lamp Field

COM: Common

CPE: Customer Premise Equipment

CWMP: CPE WAN Management Protocol

DTMF: Dual Tone Multi-Frequency

DHCP: Dynamic Host Configuration Protocol

DNS: Domain Name System

DND: Do Not Disturb

DNS-SRV: Service record in the Domain Name System

FTP: File Transfer Protocol

GND: Ground

HTTP: Hypertext Transfer Protocol

HTTPS: Hypertext Transfer Protocol Secure Socket Layer

IP: Internet Protocol

ID: Identification

IR: Infrared

LCD: Liquid Crystal Display

LED: Light Emitting Diode

MAX: Maximum

POE: Power Over Ethernet

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PCMA: Pulse Code Modulation A-Law

PCMU: Pulse Code Modulation µ-Law

PCAP: Packet Capture

PNP: Plug and Play

RFID: Radio Frequency Identification

RTP: Real-time Transport Protocol

RTSP: Real Time Streaming Protocol

MPEG: Moving Picture Experts Group

MWI: Message Waiting Indicator

NO: Normal Opened

NC: Normal Connected

NTP: Network Time Protocol

NAT: Network Address Translation

NVR: Network Video Recorder

ONVIF: Open Network Video Interface Forum

SIP: Session Initiation Protocol

SNMP: Simple Network Management Protocol

STUN: Session Traversal Utilities for NAT

SNMP: Simple Mail Transfer Protocol

SDMC: SIP Devices Management Center

TR069: Technical Report069

TCP: Transmission Control Protocol

TLS: Transport Layer Security

TFTP: Trivial File Transfer Protocol

UDP: User Datagram Protocol

URL: Uniform Resource Locator

VLAN: Virtual Local Area Network

WG: Wiegand

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29. FAQ
Q1: How to obtain IP address of R2X
A1: ✔ For devices with a single button - E21/ R20/ R23/ R26:
While E21/ R20/ R23/ R26 power up normally, hold the call button for 5
seconds after the statue LED turns blue and it will enter IP announcement
mode. In announcement mode, the IP address will be announced repeatedly.
Press call button again to quit the announcement mode.

✔ For devices with multiple numeric keyboard - R27:

While R27 power up normally, press “*2396#” to enter the home screen and
press “1” to go to system Information screen to check the IP address.

✔ For devices with touch screen - X915:

While X915 power up normally, in the dial interface, press “9999“, “Dial key”,
“3888” and “OK” to enter the system setting screen. Go to info screen to
check the IP address.

✔Common method:
Using Akuvox IP Scanner to search Akuvox devices in the same LAN network.

Q2: Do Akuvox devices support opus codec?

A2: For now, only Akuvox Android video IP phone R48G can support Opus
audio codec.

Q3: What is the supported temperature range for akuvox doorphone?

A3: R20/E21/R26/R23/Standard R27/Standard X915 -- 14° to 112°F (-10° to
45°C)
R27/X915 with heating supporting --- 40 degrees
R28 -- (-40°C~55°C)
Indoorphone -- 14° to 112°F (-10° to 45°C)
IPPhone -- 32º~104ºF(0~40ºC)

Q4: Do Akuvox devices support Modbus protocol?

A4: No.

Q5: Failure in importing the X915 face data to another X915 using the
exported face data.
A5：Please confirm the following steps：
The import format is zip.
1. After you export, you need to unzip the .tgz folder, then make the unzipped
folder into .zip again.

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Q6: Which version of ONVIF do R20 and X915 support?

A6: Onvif 18.04 profiles

Q7: Do door phones support these card types? Prox, Legacy iClass, iClassSE,
HID Mifare, HID DESFire, and HID SEOS
A7: Sorry, they are not supported. They need to be implemented via hardware
modifications.

Q8: How to confirm whether my device is hardware version 1 or hardware

version 2?
A8: 1. Label

 Hardware version 1

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 Hardware version 2

 Firmware Version

The firmware is different between hardware version1 and hardware version 2.

Go to Web-Status -Firmware Version.
20.X.X.X is hardware version 1.
220.X.X.X is hardware version 2.

 Hardware version

The firmware is different between hardware version1 and hardware version 2.

Go to Web-Status -Firmware Version.
If the hardware version is 220.x, then the device is hardware version 2.

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30. Contact us

For more information about the product, please visit us atwww.akuvox.com

or feel free to contact us by
Sales email: [email protected]
Technical support email: [email protected]
Telephone: +86-592-2133061 ext.7694/8162

We highly appreciate your feedback about our products.

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