1.

Standard Outreach Call

Hi, Mr. Adi, this is Yoga from Edsen Consulting.

I’ve been doing some research on Adaro Energy and I’d love to learn more about data source
explosion.(generally) (industri tertentu)

At Edsen Consulting, we work with people like you to help with Highly customizable to model
your business, create model without IT Support, Present data in comprehensive way.

Is this something you think could help data source explosion ?

Option 1: Yes, tell me more.

Great! I would like to appoint the meeting to demo our product. If you don’t mind, when are
you available? (date & time). Could you give the alternative date if yours or our internal team
don’t meet the time?

Option 2: Objection

I understand. Is it ok if I send you a follow up email to review at your convenience? Then I can
follow up with you tomorrow. (Great, I will send the information by email and set the follow-up
reminder tomorrow (Thursday, April 28) at 1:30 pm. )
(Thank you for your time and would it be appropriate if I sent you some information on our
company to pass along to the correct folks ?)

PAIN boleh lebih dari 3

Hi, I’m calling for Mrs. Citra. This is Yoga from Edsen Consulting.

Option 1: Gatekeeper transfers you directly.

Option 2: Gatekeeper asks what the call is regarding.

I’m following up on an email I sent Mrs. Citra regarding Anaplan with Highly customizable to
model your business, create model without IT Support, Present data in comprehensive way

(If the gatekeeper still doesn’t transfer the call, ask to leave a voicemail instead)

I completely understand that Mrs. Citra is a very busy person. Maybe could you help me to send
my voicemail to Mrs. Citra ?

3. Discovery Sales Call (prospect has spare time to discuss)

Hi Mrs. Erika, this is Yoga from Edsen Consulting.

I’ve been doing some research on Unilever Indonesia and I just wanted to ask you a few
questions about Extensibility (Data source explosion).

Are you experiencing any specific challenges with data source explosion and if so what are they
exactly?
What have you been trying to work around these challenges?
Are you the best point of contact to discuss this with, or do you think other team members
would need to be involved? (siapa yang bisa bantu untuk meyakinkan tentang tawaran produk
ini, posisi yang memiliki power/influence,)
What roadblocks have kept you from finding a better solution to data source explosion (kira”
bapak sudah ada kepikiran solusi kedepannya)
What would your ideal solution look like?

Option 1: You get a lot of information from the prospect.

Thanks so much for answering these questions. I’d love to continue the conversation because I
think Edsen Consulting would be able to help you figure out a solution. Great! I would like to
appoint the meeting to demo our product. Are you prefer to meet online or offline (onsite) ?
If you don’t mind, when are you available? (date & time). Could you give the alternative date if
yours or our internal team don’t meet the time?
Option 2: Objection

I understand. Is it ok if I send you a follow-up email to review at your convenience? Then I can
follow up with you tomorrow. (Great, I will send the information and set the follow-up
reminder tomorrow (Thursday, April 28) at 1:30 pm.) (Thank you for your time and would it be
appropriate if I sent you some information on our company to pass along to the correct folks ?)

Option 3: Hang up

[Follow up with an email. This may be a better way to connect. Make sure to include resources
that clearly explain what your company does and ask to continue the conversation].

“Great, I will send some information about our company profile and set the follow-up reminder
by email. Can I call you back in two days to see if you had a chance to review it and answer any
questions you might have at that point?

Option 4: Following Up (already sent email, called Gatekeeper)

Hi Mr. Dany, this is Yoga from Edsen Consulting

Did you get a chance to take a look at the email I sent?

Option 1: Yes, I’d like to learn more. I’ve been doing some research on Indofood CBP and I just
wanted to ask you a few questions about Extensibility (Data source explosion).

Are you experiencing any specific challenges with data source explosion and if so what are they
exactly?
What have you been trying to work around these challenges?
Are you the best point of contact to discuss this with, or do you think other team members
would need to be involved?
What roadblocks have kept you from finding a better solution to data source explosion
What would your ideal solution look like?

Option 2: Yes, but I’m not interested.

Ok thanks for letting me know that. Just out of curiosity, can you let me know why you aren’t
interested? [Try to use their answer to overcome this objection. If they won’t give you an
answer, ask if it’s ok to send another email with additional information to review.]
Jika,(Would it be okay if I sent you some information on our company to keep in your files, in
the event the need to chat comes up.
5. SPECIAL PROMOTION

Hi Ms. Diana, this is Yoga from Edsen Consulting

At Edsen Consiulting we work with people like you to help with Highly customizable to model
your business, create model without IT Support, Present data in comprehensive way.

Currently we’re offering 50% discount to get Anaplan for this period (June). I’d love to help you
take advantage of this limited time offer. Great! I would like to appoint the meeting to demo
our product. If you don’t mind, when are you available? (date & time). Could you give the
alternative date if yours or our internal team don’t meet the time?

Option 1: Yes, tell me more.

Great! I would like to appoint the meeting to demo our product. If you don’t mind, when are
you available? (date & time). Could you give the alternative date if yours or our internal team
don’t meet the time?

Option 2: Objection

I understand. Is it ok if I send you a follow up email to review at your convenience? Then I can
follow up with you tomorrow. (Great, I will send the information by email and set the follow-up
reminder tomorrow (Thursday, April 28) at 1:30 pm. )
(Thank you for your time and would it be appropriate if I sent you some information on our
company to pass along to the correct folks ?)

Option 3: Hang up

“Great, I will send some information about our company profile and set the follow-up reminder
by email. Can I call you back in two days to see if you had a chance to review it and answer any
questions you might have at that point?

6. Previously spoke with another team member at the prospect’s company

Hi Mr. Daniel, this is Yoga from Edsen Consulting. I’ve spoken with Ms. Hana, before and
wanted to continue this conversation with you.

[Begin following Standard Outreach Call Script. If there are any notes from the previous
prospect make sure to use this in the conversation and ask discovery questions to confirm the
notes are still relevant.]
I’ve been doing some research on Astra International and I’d love to learn more about the
Extensibility (Data source explosion).

At Edsen Consulting, we work with people like you to help with Highly customizable to model
your business, create model without IT Support, Present data in comprehensive way

As per my conversation with Ms. Hana a week ago, I heard that Finance Department is facing
data source explosion for corporate & individuals.

Previously, did you process the data source manually or using the EPM system?

Value proposition (kita bisa menawarkan solusi dari pain points).