SWSW Q3 GUIDE

1. Problem-solving tools do not include one below

-interview
-communication
-recoding
-public speaking

2. Which is not a social work interventive model with individuals

-crisis intervention
-task-centered approach
-psychosocial approach
-family therapy

3. Concepts about the use of groups do not include the –

-group as a medium of change
-group as a target of change
-group as an agent of change
-group as a casualty of change

4. The CO models are –

-advocacy, networking and mobilization
-cooperation, collaboration and conflict
-social action, dialogue and reform
-locality development, social planning and social action

5. The last B in the social work administration’s POSDCORB is

-bookkeeping
-brainstorming
-budgeting
-none of the above

6. The CO in the social work administration’s POSDCORB is

-cooperating
-collaborating
-coordinating
-communicating

7. In the past, in the US, although social work practice already consisted of the trinity of
casework, groupwork and CO, “the” social work method was –
-social research
-social welfare administration
-casework
-community organizing
8. Social work methods should be based on the wholistic approach so that the individual,
group, and community are used as functional points of entry and skills are developed
based on the generic aspects of the methods used by social workers.
- Integrated method of social work practice
- Generalist social work approach
- Either a or b
- None of the above

9. ___ considers the separation of casework, groupwork and CO as a faulty

conceptualization, and thus offers a conceptualization consisting of 9 social work
methods.
-Jack Rothman
-Arthur Dunham
-Herbert Bisno
-Jane Addams

10. _ refers to change originating from a decision to make a deliberate effort to improve the
system and to obtain the help of an outside agent in making this improvement.
-superimposed change
-fragmented change
-planned change
-wholistic change

11. Two concepts useful in understanding the dynamics of planned change, the first one is
the change force while the other one is the __ force.
-client
-target
-stable
-resistance

12. __ refers to the aspect of the situation which reduces the willingness of the client system
to change.
-change force
-resistance force
-target force
-none of the above

13. The social work helping or problem-solving process consists of 5 basic steps, namely,
Assessment, Planning, ___, Evaluation and Termination.
-Programming
-Implementation
-Monitoring
-Servicing

14. The originator of the problem-solving framework in social work is –

-Helen Harris Perlman
 -Mary Richmond
-Jane Addams
-None of the above

15. The progressive transaction between the professional helper and the client is called –
-treatment
-social work method
-client-worker relationship
-social work process

16. The facts that constitute and bear upon the problem must be ascertained and grasped.
-diagnosis
-treatment
-study
-implementation

17. Some choice or decision must be made as an end result of the consideration of the
particular facts with the intention of solving the problem.
-diagnosis
-analysis
-synthesis
-treatment

18. The facts must be turned over, probed into, and organized in the mind, examined in their
relationships with one another, and searched for their significance.
-data gathering
-assessment
-diagnosis
-synthesis

19. According to __, the casework process consists of defining the general nature of the
problem presented, psychological study, diagnosis and formulation of the treatment plan,
treatment, and evaluation.
-Robert Vinter
-Florence Hollis
-Arthur Dunham
-None of the above

20. Intake, diagnosis and treatment planning, group composition and formation, group
development and treatment, evaluation, and termination, according to Robert Vinter,
constitute the __.
-problem-solving process
-groupwork process
-social work process
-any of the above
21. __ defines the CO process as consisting of the problem identification, assessment,
planning, action, and evaluation.
-Murray Ross
-Jack Rothman
-Saul D. Alinsky
-Arthur Dunham

22. The seven sequential steps in the social work problem-solving process are: problem
definition and engagement with the client system, data collection, assessment of the
situation, goal-setting and action-planning, __, evaluation and termination.
-supervision
-intervention
-confrontation
-diagnosis

23. The problem-solving process is essentially a __ process, a rational procedure involving a

series of steps to be followed sequentially.
-helping
-treatment
-cognitive
-any of the above

24. The context in which we use the social work problem-solving process which involves the
client-worker relationship is the __.
-profession
-helping process
-social work setting
-group

25. According to TLM, the social work helping process consists of 3 phases and __
sequential steps.
-5
-6
-7
-8

26. All of the worker’s professional relationships should involve self-discipline and __.
-self-awareness
-self-determination
-self-confidence
-self-denial

27. The essential characteristics of the worker’s presentation of self to the client do not
include –
-compassion
-humility
 -mutuality
-pride

28. I consider you as having worth. I treat your ideas and feelings with consideration, I do not
intrude upon your person.
-respect
-openness
-empathy
-involvement

29. I ask you to look at yourself.

-expectation
-limitation
-confrontation
-support

30. I am here to help you become more able and more powerful.
-planning
-enabling
-role and person
-science and art

31. The process by which a potential client achieves the status of a client –
-interviewing
-recording
-admission
-intake

32. The problem or part of the problem that the client system feels is the most important or a
good beginning place, that in the worker’s judgment is most critical, that in the worker’s
judgment can most readily yield to help, and that falls within the action parameters of the
helping system –
-problem presented
-root problem
-immediate problem
-problem-for-work

33. __ identifies needs in life situation, defines problems, and explains their meanings and
patterns.
-intake
-interviewing
-assessment
-planning
34. The link between assessment and intervention, it translates the content of assessment into
a goal statement that describes the desired results, and is also concerned with identifying
the means to reach the goals.
-diagnosis
-planning
-treatment plan
-monitoring

35. According to TLM, the desired or expected outcomes of an endeavor ---

-targets
-objectives
-accomplishments
-goals

36. The two layers of goals are the general or optimate goals and the ___.
-interim goals
-intermediate goals
-objectives
-any of the above

37. The two characteristics of a useful goal are (1) specific, concrete and measurable and (2)
___.
-realistic
-attainable
-feasible
-all of the above

38. It consists of the specific actions or steps to be undertaken in order to reach the goals;
jointly made by the worker and the client, it is called a –
-helping plan
-action plan
-intervention plan
-any of the above

39. Other persons or systems which are to be given attention because they are involved in the
situation and work with them is necessary for goal attainment.
-significant others
-resource systems
-duty bearers
-units of attention

40. Goals and action plans and units of attention are followed by ___ which is an overall
approach to change a situation.
-method
-technique
-strategy
 -implementation

41. The factors that influence an intervention plan are the following: community, agency,
problem, worker and ___.
-client
-profession
-environment
-government

42. __ refers to the agreement between the worker and the client regarding what needs to be
done and who should do it.
-MOA
-treatment plan
-pledge of commitment
-contract

43. __ involves the rendering of all the specific and interrelated services appropriate to the
given problem situation in the light of the assessment and planning.
-intervention
-action
-implementation
-any of the above

44. Now very popular among social workers is an assessment, planning and intervention tool
called –
-socio-economic map
-ecological map
-community map
-network of contacts

45. The composite of activities or tasks that the social worker is expected to undertake in
order to accomplish the goals agreed upon with the client –
-plan of action
-implementation process
-strategy
-interventive role

46. Interventive roles are resource provider, social broker, mediator, advocate, enabler and
___.
-change agent
-activist
-therapist
-researcher

47. There are also interventive roles beyond direct practice, and these include mobilize of
community elite, documentor/social critic, and ___.
 -change agent/activist
-policy/program change advocate
-organizer/conscientizer/mobilize
-alliance/coalition/network builder

48. The limitations on the worker’s activities include __, skill, ethics and agency function.
-salary
-competence
-knowledge
-time

49. __ refers to the collection of data about outcomes of a program of action relative to goals
and objectives set in advance of the implementation of that program.
-recording
-feedback
-documentation
-evaluation

50. Another very important reason for doing evaluation is professional accountability which
has two aspects, namely, -]
-service to the client and service to the public
-meeting client needs and meeting professional standards
-commitment and competence
-effectiveness and efficiency

51. Evaluation in social work is done on two levels:

-micro and macro
-internal and external
-causes and effects
-direct practice and program implementation

52. Evaluation that is concerned with outcomes or effectiveness is summative evaluation

while the one that is concerned with the process of the work done is ___.
-formative
-generative
-accumulative
-none of the above

53. The four elements of the program structure are:

-VMG, objectives, methods and organization
-inputs, activities, outputs and outcomes
-agency, staff, board and volunteers
-any of the above

54. When, after a reasonable period of time, there has been very little movement toward the
attainment of the goals formulated, and the prospect for any change in the situation is
 held unlikely, the social worker must insist on continuing the relationship with her client
until such situation shall have been surpassed.
-true
-false

55. While in transfer the client is referred by his social worker to another worker usually in
the same agency, in __ the client is directed to another agency. Certainly, in both cases,
there are valid reasons.
-exchange
-redeployment
-reassignment
-referral

56. The three major components of the termination process are:

-disengagement, stabilization of change and evaluation
-evaluation, sharing of results and counseling, and disengagement
-bargaining, depression and acceptance
-none of the above

57. The ___ model is the provision of the various forms of material assistance directly to
different needy and disadvantaged individuals and groups in practically all parts of the
country.
-dole-out
-public assistance
-charity
-direct provision

58. In the ___ model, the worker connects the client to need services in the system until he
has availed of them. She plays a variety of roles including helper, interpreter, facilitator,
expeditor, escort, negotiator, broker, etc..
-crisis intervention
-problem-solving
-task-centered
-intercession-mediation

59. The __ is premised on the belief that problems are mainly caused not by personal
inadequacies but by society itself particularly its social structure.
-Alinsky model
-CO model
-social change model
-model of mobilizing the resources of the client system to change their social reality.

60. The process of actively influencing the psychosocial functioning of individuals and
groups during a period of acute disequilibrium is called –
-trauma-healing
-psychosocial intervention
 -humanitarian work
-crisis intervention

61. __developed a treatment model that is rooted in the problem-solving theory of casework
and developed as part of the short term, task-centered approach to practice.
-Naomi Golan
-Schneiderman
-Anne Manahan
-none of the above

62. The two categories of tasks in crisis intervention are material arrangement tasks and
__tasks.
-psychotherapeutic
-emotional support
-trauma-healing
-psychosocial

63. The treatment techniques used in crisis intervention are sustaining techniques, direct
influence procedures, direct intervention in extreme situations, and ___ techniques.
-debriefing
- psychosocial
-trauma-healing
-reflective discussion

64. The main proponent of the problem-solving model is –

-John Dewey
-Jane Addams
-Helen Harris Perlman
-Mary Richmond

65. The elements of the problem-solving approach, according to Perlman, include the
following: person, problem, place and __
-professional social worker
-process
-procedure
-any of the above

66. The “technology for alleviating specific target problems perceived by clients, that is,
particular problems client recognize, understand, acknowledge and want to attend to”
refers to the __ model.
-problem-solving
-task-centered
-client-oriented
-person-directed
67. The four important features of the task-centered approach include __, case planning,
implementation and tasks.
-study
-diagnosis
-assessment
-intake

68. This approach is a systems theory approach because it is concerned with both the inner
realities of human beings and the social context in which they live.
-ecological approach
-sociological approach
-structural approach
-psychosocial approach

69. The phases of the psychosocial approach are the initial phase, assessment of the client in
his situation, and ___.
-evaluation
-treatment
-implementation
-none of the above

70. In the __ approach, social work is viewed as a helping process through which an agency’s
service is made available, with the social work method “having to do with the initiating,
sustaining and terminating of a process in human relationships.”
-structural
-interventive
-functional
-task-centered

71. An approach intended to improve the social functioning of individuals, families, groups,
and organizations by helping them learn new behavior and eliminating problematic ways
of behaving is called –
-functional
-structural
-humanistic
-behavioral modification

72. Conditioning is the learning of a behavior on condition that it is associated with another
event. It comes in two forms such as classical and ___.
-operational
-reinforcive
-punitive
-operant
73. A clinical approach designed to modify or change elements of the family relationship
system that are interfering with the management of the life tasks of the family and its
members is called –
-family therapy
-family system
-family intervention
-none of the above

74. The people are not seen as being sick or healthy but on a scale ranging from socially
functional (adequate) to dysfunctional (inadequate) to eufunctional (good functioning) …
continually able to move up this scale in a lifelong development process of self-
realization. This approach is characterized by three themes -
-humanistic, phenomenological, and developmental
-psychoanalytic, behavioristic and humanistic
-behavioristic, biological, evolutionary
-adequate, inadequate and good functioning

75. The mediating function of the social worker is the key concept of the __ approach which
was developed by William Schwartz.
-intercession-mediation
-locality development
-brokering
-interactionist

76. Robert Vinter and his colleagues at theUniversity of Michigan conceptualized and
developed this approach which they based on the theory of groupwork as “social
treatment”.
-residual approach
-remedial approach
-institutional approach
-interactionist approach

77. The remedial approach goes through five stages, namely, intake, diagnosis and treatment
planning, group composition and formation, __ and evaluation and termination.
-group implementation
-group development and treatment
-group problem-solving
-any of the above

78. __ emphasizes technical process of problem-solving with regards substantive social

problems.
-technical approach
-scientific technical approach
-community development
-social planning
79. __ presupposes that community change may be pursued optimally through broad
participation of a whole spectrum of people at the local community level in goal
determination and action.
-social action
-advocacy
-community-building
-locality development

80. In the __ model, the people seek redistribution of power, resources or decision-making in
the community or changes in the basic policies of formal organizations.
-radical
-reformist
-activist
-social action

81. TLM’s three indirect models of intervention are working with the elite, documentation or
social criticism, and __
-mobilization
-lobbying
-advocacy
-none of the above

82. The generic tools in social work practice are ___, communication, recording, resource
mobilization and use of program and activities.
-survey
-questionaire
-interviewing
-research

83. The worker should be sensitive to certain signs that tell her when or how to start with the
interview. She should use her intuition or __.
-head
-common sense
-intelligence
-“sixth sense”

84. The two-way process and method by which a source purposively shares messages with a
receiver directly or via a channel and both learn from each other is called __
-dialogue
-communication
-interview
-focused group discussion

85. The major types of records prepared by the agency social workers are: intake forms,
summary records, survey report, case study, ___, periodic evaluative summaries, transfer
summaries and final evaluative statement.
 -client personal histories
-diagnostic statement
-financial reports
-summarized process recordings

86. ___ is concerned with the wellbeing of children and youth through the provision of
programs and services for their physical, social, psychological, spiritual and cultural
development.
-family welfare
-child-caring institution
-child development
-child welfare

87. ___ refers to a substitute temporary parental care provided to a child by a licensed foster
family under the supervision of a social worker.
-adoption
-legal guardianship
-foster care
-residential/institutional care

88. The field of social work which is concerned with the improvement, strengthening and
support of the family in meeting its own needs is called __
-family therapy
-family life development
-family planning
-family welfare

89. Social work in the field of health is concentrated in the __

-home
-clinic
-hospital
-community

90. ___ issued EO 578 and signed RA 747 mandating all government hospitals with a 100-
bed capacity to provide a medical social service.
-President Marcos
-President Cory Aquino
-President Quirino
-President Quezon

91. A field of social work, __ refers to the administration of penalties for the correction of
offenders meant to keep their behaviors within acceptable limits and modify their life
adjustments.
-imprisonment
-diversion
-correction
 -reformation

92. The Probation Law of 1976 which established the Probation Administration which now
employs at least 124 social workers as Socail Welfare Officers and Probation Officers in
15 regional offices and in the Central Office in Quezon City.
-PD 603
-PD 968
-RA 7610
-none of the above

93. The first known school social work program took the form of an “experiment” in 1924-
1925 at the ___
-UP Integrated School in Quezon City
-Elementary School of the Philippine Women’s University in Manila
-Zaragosa Elementary School in Tondo
-UST Elementary School at Manila

94. __ are also fields of social work for the benefit and wellbeing of such groups as the drug
dependents, socially disadvantaged women, released prisoners and former patients of
psychiatric institutions, older persons, persons with disabilities, and others.
-handicapped groups
-groups in need of social work assistance
-special groups
-groups in need of adjustment to community

95. Social workers in this field of social work are concerned with providing opportunities
that enable the people in the community to work together toward common goals.
-community organization
-community development
-community building
-community welfare

96. Founded by Dr. Y.C. James Yen in 1952, __ has established its name for its efforts to
improve the living conditions of the people in the rural areas in the Philippines.
-PBSP
-PACD
-PRRM
-FFF

97. The government has adopted a policy of __ due to the fact that 15% of the total
population consisting of 40 ethnolinguistic groups belonging to seven major groupings
found all over the country have preserved their own distinctive ways and retained their
identities.
-national integration
-tri-people dialogue
-cultural pluralism
 -benevolent assimilation

98. ___ provides for the position of social workers to be posted in countries where there is
concentration of Filipino migrant workers.
-RA 8042
-RA 4363
-RA 5617
-None of the above

99. The ___ is being advocated in place of the separate practice of the methods of social
casework, social groupwork and community organization; it supports the idea of a
generalist practitioner rather than a specialist in any one of these three methods.

-integrated method of social work practice

- holistic approach to social work practice
-generalist method of social work practice
-both a and c

100. TLM’s trends in social work in the Philippines include the following: integrated
method of social work practice, social work in developmental social welfare, case
management model of practice, empowerment-oriented social work practice, and __ in
social work.

-international trend
-globalization
-poverty-alleviation
-information technology