Republic of the Philippines

Department of Education
Caraga Region
SCHOOLS DIVISION OF SURIGAO DEL SUR
GAMUT NATIONAL HIGH SCHOOL
Gamut, Tago, Surigao del Sur

COMPUTER SYSTEMS SERVICING 11 DIAGNOSTIC TEST

I. Multiple Choice. Read each question carefully and

choose the answer that best fits the question. Write your 8.  How do you classify computers?
answer in the answer sheet provided.
A. According to their color and profile.
1. It supplies power source to the system unit. B. According to their size and power.
C. According to their type and color.
D. According to their size and variety.
A. Power Button
B. Power Supply
C. Current Supply 9. ____________a set of programs containing instructions
D. Electric Wire that work together to coordinate all the activities among
computer hardware resources.
2. Connects Hard Disk to the Motherboard.
A. Operating system
A. SATA Wire B. System Software
B. CPU C. Application software
C. Red Wire D. Utility program
D. Electric Wire
10. What can an operating system do?
3. Connects a computer to a network.
A. Allow the hardware and software to communicate
A. UTP Cable B. Make a computer run faster
B. LAN Card C. Make virus scan
C. Motherboard D. Make shortcut programs
D. CPU
11. Why is it important to keep the operating system up
4.  _______is an expansion card which generates a feed of to date?
output images to a display device Frequently.
A. To impress your friends
A. LAN Card B. To avoid buying a new one
B. Video Monitor C. To protect your computer form malware
C. Video Card D. To follow the law
D. Display Regulator
12. ________are programs that designed to help users to be
5. ________is a device that incorporates a fan or another more productive with their personal tasks.
mechanism to reduce the temperature of a CPU.
A. Software
A. CPU FAN B. System Software
B. CPU Heatsink C. Application software
C. Heat remover D. Utility program
D. Heat resistance
 
6. Which is of these is most suitable for making a 13. What is Hardware?
PowerPoint presentation at home?
A. The collection of physical components that make
A. Tablet up a computer system. You can physically hold it.
B. Mainframe B. The software inside the digital system
C. Desktop C. Input, Output and Processing
D. Smart Phone D. Peripheral Device
7. Which of these have built-in GPS sensor?
14. What does an INPUT device do?
A. Mainframe
B. PC A. Helps data get into a printer.
C. Smart Phone B. Puts information into a computer.
D. Laptop C. Puts data into a keyboard.
 D. Puts out information to a USB stick.
23. What do you call the computer software which you
15. What does an OUTPUT device do? configure before installing the OS?

A. Helps put information into a computer. A. BIOS

B. Puts out information to a USB stick. B. DVD-TOOL
C. Makes information appear so we can see or hear it. C. ISO
D. It's a shelf to hold work and music. D. RUFUS

16. Portable digital storage that allows the user to view 24. What should you configure in the BIOS when you are
and alter documents. going to install an operating system using optical media?

A. Cloud storage A. Bootable Flash drive

B. Hard Drive B. Boot Sequence
C. USB Flash Drive C. BIOS
D. Network Drive D. ISO

17. _______is a type of system software allows that allow a 25. In the absence of an internal/external optical drive,
user to perform maintenance-type tasks. what option can you use to install an OS?

A. Operating system
A. RAM Memory
B. System Software
C. Application software B. Flash Drive
D. Utility program C. Hard Disk Drive
D. ROM
18. Before adding and removing any other system
components, make sure that unplug your _________. 26. How does Operating System works?

A. Motherboard A. it translates user defined instructions to

B. UPS readable commands that will be inputted to the
C. Power Supply computer.
D. System Case B. it makes software for making computer
programs.
19. What’s the first solution if the computer does not
C. it performs specific personal, business, or
turn on? Begin by checking the_____________.
scientific processing tasks, such as payroll,
processing, human resource management, or
A. Power cord inventory management.
B. Monitor D. it acts as an activator to activate certain device
C. System Unit
to perform computer to its full functionality.
D. Memory

27. What is the correct sequence of diagram

20. What are the functions of motherboard?
A. Hardware-Apps-User-OS
A. Connects all the devices and components B. OS-User-Apps-Hardware
B. Prints the graphics C. User-Apps-OS-Hardware
C. Provides connectors for other peripherals. D. OS-User-Hardware-Apps
D. Saves the data into permanent storage.
28. The following is not a function of an operating
21. Responsible for the distribution of power to the system:
different components of the motherboard.
A. Checking of virus
A. Power Supply Unit B. Directing information from peripheral devices
B. Power Cables like mouse or a printer
C. Power Pathways C. Allowing users to open applications
D. Power Receptor Supply Unit D. Allocating the computer’s memory between
different tasks.
22. RAM Chips are plugged into these slots.
29. The Operating system provides a platform that
A. PCI Slots enable what to be run?
B. PCI-E Slots
C. Northbridge Slot A. Applications
D. Memory Slot B. Cache
 C. Hardware C. application
D. Processes D. server

30. It is a software program that enables a 37. You have installed a device in your system and have
specific hardware device to work with a run the add a device wizard from the control panel.
computer's operating system. Under what circumstances would it be appropriate to
continue with the wizard if the device was not
A. Driver discovered?
B. System software
A. The device does not require a driver
C. application software
B. the device connects to the USB bus
D. OS
C. the device does not support plug and play.
D. The device driver was installed before the
device was installed.
31. Main function of a device driver is?
A. Acting as a translator between the hardware
38. As a member of the help desk admin team you've been
device and the application or operating system
assigned to update the driver for a network adapter. You
that uses it.
have a copy of the latest driver on a USB. Which
B. To fail Disk Management
Windows utility will allow you to manually update this
C. Acting as a storage medium that can be access
new driver?
directly by CPU.
D. Organizes and coordinate how to multiple users’
A. Network and sharing center
access and share resources on network.
B. internet properties
C. device manager
32. If the speaker did not produced sound, you need to D. driver manager
check ________?
39. It means the devices will work without
A. Power supply requiring driver installation.
B. Buses
C. Parallel port A. Driver
D. Driver B. OS
C. Operating System
33. Software is a series of ____________ that tells a D. Plug n Play
computer what tasks to perform and how to perform
them.
40. Which of the following is the directory that stores the
A. data completed driver installation package?
B. information
C. instruction A. \Windows\System32\Devices
D. utility B. \System32\System\Inf
C. \Windows\System32\Resources
34. These are programs that designed to help users to be D. \Windows\System32\Drivers
more productive with their personal tasks.
41. If you think your computer has a virus, a good first
A. Software step in solving the problem would be to:
B. System Software
C. Application software A. Run a virus scan
D. Utility program B. Reformat the hard drive
C. Destroy the computer
35. It is a type of system software that allows a user to D. Do nothing
perform maintenance-type tasks.
42. Why should you update your anti-virus software
A. Operating system regulars?
B. System Software
C. Application software A. To keep it from being infected by viruses
D. Utility program B. To help the software companies
C. To protect your computer against new viruses
36. Function of system software is to serve as the _________ D. To gain access to new websites
between the user, the application software, and the
computer’s hardware. 43. What should you do after installing peripheral
devices such as a sound card?
A. interface
B. program A. Install a driver to make it work properly
 B. Check computer settings A. The device is detected and installed
C. Restart the system and check if makes a sound automatically
during the startup B. The device needs to be played
D. Play a music to test it C. Plugging in devices required additional steps to
use
44. What may be the problem and what should be done if
D. You always need to download a driver 
the display does not match, what you expect to view on
the monitor?

A. Buy a new monitor to maximize its

specifications
B. Change the monitor settings
C. Change the VGA cable and reset everything
D. Change the display settings look for higher
resolution and color quality

45. Which Windows service delivers security fixes,

performance and reliability improvements, and updated
device drivers?

A. Windows Updates
B. Windows Store
C. Windows Defender
D. Windows Features

46. What would you advise a client who wants to

improve the computer’s built-in video card?

A. Buy an internal video card having higher

memory capacity
B. Buy new monitor
C. Upgrade the RAM
D. Upgrade Hard drive

47. What type of warning are you most likely to receive if

a virus is found on your system?

A. The computer will shut itself down

B. A siren will sound and continue until the virus is
removed
C. Your anti-virus software will display a message
and ask you how to proceed
D. Blinking Blue Screen

48. Your boss calls you on the phone while he is trying to

install software. It is telling him that he needs a product
key. Where should you tell him to look for it?

A. ON the screen in the options menu

B. In the windows updates
C. On the internet
D. In an email from the manufacture

49. What is a Peripheral Device?

A. A digital system
B. Is connected to a digital system but is not
essential to the system
C. Something, I can physically hold
D. The application inside the digital system

50. What does plug and play mean?