neo2000®Gamma Detection System

Service Manual
Models 2000 & 2100
Manufaeturer: Authorized representative:
NeoprobeCorporation AR-MED, Ltd.
425 Metro Piace North, Suite 300 Runnymede Malthouse
Dublin, Ohio 43017-1367 USA Eghara TW20 9BD, UK
Tel: +1(614)7937500 Tel: ±44(0) 1748 497851
Fax: +1(614)7937531 Fax: ±44(0) 1748 497801

CE0086 I t~ <il I
I’

Medicai Electrical Equipment

With respect to electrical shock,
fire, and mechanicai hazards.
only.
“neo2000” is a registered tradernark of Neoprobe Corporation.
00-0059 Rev 13 © 2001 Neoprobe Corporation “BlueTip” is a trademark of Neoprobe Corporation.
LIE Introduetion 1-1

1.
1.1 System Wamings, Cautions andNotes 1.1-1

2. Specifications 2-I

3. Techuical Overview 3-1

4. Diagnostie Troubleshooting 4-1

5. Disassembly, Service Part Installation and Re-assembly 5-1

6. PerformanceVerification 6-1

7. Disclaimers 7-1

8. Service Policy 8-I

i
LI
9. Warranty 9-1

10. Notices 10-i

AppendixA
A.1 neo2000®FunctionalSchematie Li-i
A2 neo2000Grounding& IsolationDiagram A.2-1
A2 FrontHousingAssembly A3-i
A3 RearHousingAssembly A.4-1

AppendixB Neoprobe Authorized ServiceParts B-1

AppendixC Service Checklist Gi

il
U Ifitroduetion
Purpose tothe Iowestpossible levei. it
This manual provides thenecessaiy also does not discuss how to
information foran experiencedbiomedicai performsurgery andprocedures
instrumentationtechnieian toperform fornuclearmedicine.
routine service operations onthe Neoprobe
neo2000® GammaDetection System The intent ofthismanual isnot
(neo2000) in Modei 2000 and 2100 tosupport the remanufaeture
configurations. and resale ofthe neo2000 by
thirdparties.
Scope
This manual gives instructions forthe Servicing Personnei
servicing ofthe neo2000, including This manual is intended for use
diagnostic sequences to troubleshootand bybiomedical instrumentation
isolatefailures, assemblysequences technicians and other
required to removeand replace suspect individualswhoare familiar
with theroutine servicing andmaintenance Training
service parts, and performance verification
ofmedical electronic instrumentation. (For This manual in conjunctìon with the
sequences to ensure that the performance
additionai information see Chapter 7.) neo20000perationManiialprovìdes all
ofthe repairedunit meetsNeoprobe
Those individuals shouldalsobe the informationthat should benecessary
specifications. This manual does not
thoroughly familiarwiththeueo2000 fora competent biomedicai
include any servicingcapability forthe
OperationManuaL instrumentationtechnicianto perform the
Neoprobe gammadetection probes, cables
authorized servicingoperations. Neoprobe
or accessories. These items are not
Customersare not authorizedto perforra does notprovide any supplementaltraining
serviceablein the field. This manual does
service duringthe initial one (1 )year in the servicing ofthe neo2000.
not provide detailed repairproceduresand
technical documentationto isolate failures period.

1—1
 fritroduction(continued)
CustomerFeedbaek
Neoprobe understandsthe importance of
feedbackto continuaI quality
improvement,and encourages users and
servicing personnelto provide any
suggestionsfor improving the products
and this manual. Please forwardany
suggestionsto:
NeoprobeCorporation
425 Metro PlaceNorth, Suite 300
Dublin, OH 43017-1367
Attn: Technical Support
ortelephone:
(800)7930079 (USA only) or
±1(614)7937500
oremail:
[email protected].
Note: In the unlikely eventofamalfunction orfailure,
Neoprobe recommends that owners ofneo2000®
instruments contactNeoprobe for service.

1-2
III Warnings, Cautions andNotes
Overview • The internal electronics ofthe
Read this section before servicing Note: General information provided neo2000 are sensitiveto damage
the neo2000®. Included below are to the service technician to further from electrostatic discharge (ESD).
warnings, cautions and notes for explain or clarify the proper servicing Use appropriate precaution when
safe service of the neo2000. ofthe device. opening and servicing the unit.
Warnings • Neoprobe Corporation does not
support the remanufacture and
Definitions • Only biomedical instrumentation
resale ofthe neo2000 by third
Service Part: Component used in technicians or other individuals who
are familiar with the routine servic- parties.
the neo2000 that is available as a
replacement part for order from ing and maintenance ofmedical • Returned products must be properly
Neoprobe by registered owners of grade electronic instrumentation decontaminated in accordance with
Neoprobe neo2000 products. should service the neo2000. all applicableregulations for
• Neoprobe shall have no liability for biohazardous material.
Warning: Specific information any incident resulting from improper • Proper configuration of grounding
provided to the service technician to servicing ofthe neo2000, or from the required for safety.
advise of improper servicing of the use of any service parts that are not Cautions
device that could present potential obtained by authorized Neoprobe
sources of supply. (see chapter 9) • Replace wire ties and reroute wires
harm to the service technician, user
• Before servicing, complete the as they were initially found,
or patient and/or could result in
necessary cleaning and inspection • Do not leave loose hardware inside
irreparable damage to the device or
process. (see chapter 4.2 ofthe the console.
property.
neo2000 Operation Manual) • Conduct normal in-house product
• Disconnect the power cord from the safety testing for the neo2000 after
Caution: Speciflc information
power outlet before opening. servicing and before retuming the
provided to the service technician to
prevent the ìncorrect servicing of the • Do not open in the presence of unit for use on patients.
device which may affect performance fluids, flammable anesthetics or
or safety of the device. other explosive gases.
1.1—1
E Wamings, Caufions andNotes (eontinued)
Notes
• The volume knob may be damaged • Replacement ofcertain items will
by mechanical shock. require reprogramming of the unit.
• In the unlikely event of a malfunc- Contact Neoprobe to arrange for
tion or failure, Neoprobe recom- reprogramming of the unit.
mends that owners of neo2000® • Regarding Year2000 compliance,
instruments contact Neoprobe for the neo2000 Gamma Detection
service. System does not use a Real Time
• Calibration & Preventive Mainte- Clock, and subsequently is not
nance: The neo2000 is shìpped adversely affected by Year 2000.
set to factory specifications. • “Error 1” or “Error No Probe” is a
Preventive maintenance is limited normal operating message when
to external cleaning of the no probe is present. Check probe
neo2000, fuse replacements and and cable connections.
functional diagnostics.

1.1-2
 Speeifications
Produet Specifications Product Classification Standard or Re~uIation
The neo2000® complies with System: Class I, Exempt USA,21 CFR § 892.1320
the following specifications. Class ha Europe, Medical Device Directive
Service replacement parts Class Il Canada, Therapeutic Device Regulation
ordered through Neoprobe also Class Il Australia, Therapeutic Device Regulation
comply with the appropriate Model 2000 Type B EN 6060 1-1/2 (1)(2>
specificatìons listed. Personnei Model 2100 Type BF EN 60601-1/2 (2)
performing service on the Console: Explosion Equipment not suitable for use in the
neo2000 must understand presence ofElammable ANASTHETIC
these specifications and must MIXTURE WJTH AIR or OXYGEN or
ensure that all servicing NITROUS OXIDE
activities performed on the Fluid Ingress Ordinary Equipment
neo2000 do not compromise Mode of Operation Continuous Operation
any of these specifcations. Degree of Mobility Stationary, non-mobile
Protection against Fused and removable power cable
electrical shock
BlueTip’M Fluid Ingress IPX4
Probes

The degree of protection from electrical shock Is based on the system configured with
M
reusable metai encased probes (Modei 1017). When used with the BlueTip’ Probes (Modei
2001, 2002, & 2003), the system is Type BF due to the mechanicai isolation barrier the
plastie materiai provides.

2)Product safety testing of the initiai design is certified through Iahoratory testing conducted
hy a certified third party testing lahoratory. Ongoing production testing assures that each
device continues to comply with these criteria.

2-1
LII Spedffications (eontinued)
Neoprobe Corporation logo Underwriters Laboratory (UL) recognized
US symbol component
In the U.S.A., Caution: Federal Law
-.restricts this device to sale by or on the UL Classified device

order of a physician
Use by CE Mark, Class I

Do not reuse CE Mark, Class Il, Class I Sterile

C E 0086 —
FR I 1W J Sterile using Ethylene Oxide Date of manufaeture

I Storage and Transit Temperature

Not for use in the presence offiammable

Storage and Transit Pressure
anesthetics

7 §0
IPX4 Splash-proof equipment Storage and Transit Ilumidity

2-2
LIE Specifications (eontinued)

SN Serial number Caution: consult accompanying

documents

I LOTI Batch code Consult instructions for use

Standby (push-push) (power on:

REF Catalog number QL) connections to mains; power off:
disconnection from mains)

Alternating current Equipotentiality

2-3
 TeehnicalOveiview
Overview
This section describesthe basic technical
features ofthe neo2000® console. Refer
toAppendixA.

ProcessingArchitecture
The neo2000® contains two processors
with distinct functions: the central
processingunit (CPU) andthedigital signal
processor(DSP). The CPUcontrols the
operator interface and somehigher level
processingfunctions. The DSPperforms a
majority oftheprocessingoftheprobe
input signals includingmany ofthe
formatting and statisticai processes
associated with counting inputpulses. The
processors are located on separate circuit
boards and use a standard bus structure
with the CPU asthe master ofthe bus. Figure 3-1. neo2000 Console (Left: Modei 2100;Ri t: Model 2000)

Operatorlnputs
Operatorcontrol overthe console is
accomplishedthrough theuse ofmomen-
tary pushbuttons. Mostbuffons haveonly
one function within a single operat-
ing mode.
3-1
 TechnicalOverview(continued)
Volume control is accomplished
through use of a rotary input. To Electronic Input/Output(1/O)Ports Theenclosure has interlocking ribs
maximize flexibility, this rotary input There are two seriali/O ports on the rear combinedwith atongue andgroovejoint
is readable by the software and does ofthe console. These are used at the to provide strength to pass the drop test.
not directly control the audible factory to program theunit andfor future Rigidity ofthehousing is obtainedby
output level. Audible feedback of expansion. screwing the frontandrear housings
button presses is provided electroni- together.
cally rather than mechanically. Enclosure The walls ofthe housings are
angledto allow fluidsto flow off
OperatorOutputs enclosure oftheconsole. The tongue and
Data from the console is presentedto the desìgn groove allowsthe placementof
operatorusingbothvisual and audible complies agasketto preventliquid
means. Operational state indicators are with the ingress atthe location ofthe
providedto clearly indicatethe operating following seam. The buttons are
mode ofthe system tothe user. Numeric regulatoiy designedtopreventliquid
displays present quantitative data for require~ entrywithout sacrificing
evaluation by theoperator. A graphics ments: 1) tactile feedback. Extemal
display and an audio speaker present EN 60601-i- components areresistant to
information ina qualitative manner. 1 droptest;2) most common disinfectants used
Audible data ispresented in orderto allow EN 60601-1-2 to clean devices outside ofthe sterile
the surgeon tokeep visuallyfocused on electromagnetic
the patient. Theaudible output produces susceptibilityand
data andstatus information simulta- emissions tests. To meet these Connectors and Cabling
neously. design requirements, atwo piece The console contains bothextemally
clamshellenclosure is used. accessible connectors as well as intemal
cabling. Connectors and cablesmeet
applicableregulatoiyrequirements and
environmentalconditions. 3-2
TechnicalOverview(continued)

Figure 3-2. A. DSPRoard B.PDMBoard C.I!OBoard D.CPUBoard

E.PIM Board(Model2100 only)

3-3
 TechnicalOverview (continued)
neo2000® Components PDMBoard (P103*orPIO4**) Power Supplies (P140, P141)
Thepulsedescriminatormodule~PDM) The +5V and +12V power supplies are
cPUBoard(P1O1) board contains the interface circuitry for medical grade universal input supplies
The main CPU board isa 100/133 MHz the extemal probe. The majorcomponents which accept single phase power between
486DX based PC/104 boardwithonboard ofthe PDMboardarethe signalcondition- 85 and 264 VAC and47to 63Hz.
programmingofFlashmemoiy,floppy/IDE ing circuitry, the power circuitry andthe
interface, serialports, parallelport, and PulseDiscriminator. Cabling
serial bootloadercapability. There are a total of eleven cables and four
PIMBoard (P107**) ground wires in the console. Refer to A.3.
I/OBoard (PJOS) Theprobe isolationmodule(PIM)board The cables consist of:
The I/O boardprovidesdigitalexpansion provides isolation circuits forthe interface Serial port cables (9120, P121)
channels to meetthe totali/Orequire- tothe external probe. I/O cables (2) (P122)
ments for the neo2000. Auxiliary board cable (P132)
Mam Board(PlOO) Line Filter cable (P124)
DSPBoard (P102) The Main board servesas amounting point Power converter cable (P]26)
TheDSP is aStarburstDSPboard for most ofthe displays and switches in Probe input cable (P128* or P129**)
containing aDSPrurming at 32 MHz. This the console and also serves as the PIM to PDM cable (P123**)
processor is capableofboth 32-bit motherboard forthe console. Speaker cable (P131)
floating point and 32-bit fixedpoint Fan cable assembly (PJSO)
operations and has two timers. This board AuxiliaryBoard (P106) Line filter ground cable (PJ2S)
also provides thenecessary analog and The auxiliary boardserves as ajunction Power converter ground cable (2 xP127)
discrete 1/O channels to control and box forthe rear enclosure halfand acts as Probe input ground cable (P130*)
interface withthe probe input circuitry. amountingpoint forthe 1/O connectors
andthe radionuclideswitch. * Specifie to Model 2000
** Specifie to Model 2100

3-4
m TechnicalOveiview(continued)

Figure3-3. TopViewofthe neo2000®FrontAssenThly (Model2000) Figure 3-4. TopView ofthe neo2000FrontAssembly(Model 2100)

3-5
 Technical Ovewiew(continued)
Safety Design
The neo200(rGammaDetectionSystem Electromagnetic Compatibility
meets the applicable requirements ofthe The inside surface ofthe neo2000
electrical safety and electromagnetic enclosure is covered with aconductive
compatibility regulations listedinthe coatingto serveas a shield to electromag-
Specifications chapter (2.0)ofthis service netic radiation. The probe cable andthe
manual. probe are also shieldedto meet emissions
andsusceptibilityrequirements atthe
The neo2000GammaDetection System is system level.
classifiedas Class I, Type B (Model 2000)
orTypeBF(Model2ìOO)equipment. Spring fmgerEMlgaskets are usedto
bridge the enclosure seambetween the
The Type B classification isbroadly front and rearhousingswithout exceeding
applied to the Model2000 system, electrical safety creepage and clearance
especially when the Model2000 console is requirements.
operated with the 14 mm stainless steel
(Model 1017)probe. Whenconfigured
with one oftheBlueTipm Probes (Models
2001,2002,2003), the Model 2000
system is classified as Type BFmeaning
that no earth cormection exists between
the patient andthe equipment. The Model
2100 is classifted as Type BF when used
with anyNeoprobeprobes.

3-6
 TechnicalOveiview(continued)
Personnelperformingserviceon the neo200tiPmust befamiliar Personnelperforrningservice on theneo2000 mustbefamiliar
with the requirernents contained inthe applicableregulationsfor with the requirementscontainedin the applicableregulatìonsfor
electricalsafety. Thefollowingfeatures ofthe design must be EMC compliance. Thefollowingfeatures ofthe design mustbe
maintinedafleranyservicingoperationtoensure compliance with tnaintaineda/Ier aryservicingto ensurecompliance withEMC
theseregulations: regulations:

Electrical Safety Cheeklist EMCComplianceChecklist

EI Green/yellow wires securely fastened EI EMI fingers securely fastenedand notbroken

EI Overinsulation onallwiring EI Nowires orEMI fingersprotrudingfromhousing

EI Allconnectors fullymated
Neoprobe Corporation recommendsthat those servicing the
,ieo2000usethis listas anEMC ComplianceChecklistwhile
EI Fluid ingress gasketproperly installedinhousingjoint reassernblingtheunit.

EI No conductive items protrudingfromthe device

(e.g. housingjoint, speaker orfan vent)

NeoprobeCorporadonrecommends that thoseservicingthe

neo2000 use this list as anElectricalSafexy Checldistpriorto
reassemblingthe unit.

3-7
 DiagnostieTroubleshooting
Proper System Configuration
The table below gives solutions to correctsome problems ifthe neo2000@Gamma Detection System is not operatingproperly. (Also,
see chapters 4.1 & 5 ofthe neo2000 OperationMannai) ActiQ~
Failure Sympton Potentiai Cause
Blank screen on Power cord failed or not connected Confirm power cord is connected; replace ifnecessary
power-up
Fuse blown (Note: system requires Confirm continuity offuses; replace ifnecessary
both fuses for operation)
Confirm power-on LED not illumìnated and cooling fan not
Failed power switch
nne~r~tino~ rpnhìce power switch ìfnecessarv

Failed line filter Confirm continuity through line filter; replace ifnecessary

Failed +12v power supply Confirm power-on LED illuminated (operates directly from
+12V supply)
Failed +5V power supply Confirm operation ofcooling fan (operates directly from +5V
supply)
Failed Power Converter Cable Confirm continuity ofpower converter cable; replace if
necessary
Failed Line Filter Cable Confirm continuity ofline filter cable; replace ifnecessary

Failed CPU board Replace CPU board

4-1
 DiagnostieTroubleshooting (continued)
FaiIureSvm~<~.~ Acti~n
“Error 1” Failed Probe Confirm performance with another probe; replace ifnecessary
condition on
power-up or Failed probe cable Confirm performance with another probe cable
during operation Confirm continuity, check for shorts
with probe Replace ifnecessary
connected
Failed Probe Supply voltage from Confirm + 12V output at probe input connector
neo2000® Ifno +12V output observed:
Check for physical damage to probe input connector; replace
if necessary

Confirm continuity, check for shorts of internal probe input

cable, replace ifnecessary

Check + 12V output from PIM board (2100)

Confirm +12V ouput from PDM board (2000); replace if

necessary

Confirm +12V input to PIM board; replace PIM to PDM cable

if necessary

Failed PDM Board Replace PDM board

Failed I/O Board Replace I/O board

4-2
 DiagnostieTroubleshooting(continued)
Failure Symptom Potentiai Cause Action
neo2000® fails to Failed PIM board (2100) Replace PIM board (2100)
display “Error 1”
condition when Failed PDM board Replace PDM board
probe not
connected Failed I/O board Replace I/O board

*“Error 2” or Failed CPU or Main board Cycle power to unit. Return for service if condition persists.
*“Error 3”
conditions on
power-up or
during operation
*“Error 4” Failed DSP board Replace DSP board
conditions on
power-up or Failed Main board Replace Main board
during operation
*“Error 5” Failed DSP board Replace DSP board
condition on
power-up or Failed Main board Replace Main board
during operation

*“Error 5.2” CPU stack over-flow Cycle power to reset CPU; ifcondition persists, replace CPU
condition during board
operation
* If error persists, contact Neoprobe Corporation for additional technical support.

4-3
 DiagnostieTroubleshooting (continued)
Failure Symptom Potentiai Cause Àetinn
*“Error 6” F alleci USI> boarcl Replace DSP board
condition on
power-up or Failed Main board Replace Main board
during operation

Display shows Application not properly pro- Return unit to Neoprobe for programming
“Idie BLE” on grammed
power-up

Display freezes or Failed CPU board Replace CPU board

locks-up during
operation Failed Main Board Replace Main board

No response from Failed Main Board (front panel Replace Main board
neo2000® input buttons)
control buttons
Failed Auxilìary Board (Radionu- Replace Auxiliary board
clide button)

Confirm connections, continuity and no shorts in auxiliary

Auxiliary Board Cable failure board cable; replace ifnecessary
(Radionuclide button)
Confirm connections, continuity and no shorts in I/O
Failed I/O Cable cable(s); replace ifnecessary

Failed I/O Board Replace I/O board

* Iferror persists, contact Neoprobe Corporation for additional technical support. 4-4
 DiagnostieTroubleshooting(continued)
Failure Symptom Potentiai Cause Action
No response or Incorrect energy threshold selected Confirm that proper radionuclide is selected on neo2000®
intermittent
response to Failed probe Confirm performance with another probe; replace probe if
known radiation necessarv
source Failed probe cable (external cable) Ensure cable connectors are dry
Confirm performance with another probe cable
Confirm continuity, check for shorts
Replace probe cable ifnecessary

Failed Probe Input Cable (internal Confirm continuity, check for shorts
cablei
Failed Probe Bias Voltage Confirm >50V output at probe input connector

Ifbias voltage <50V observed:

Check for physical damage to probe input connector; replace
if necessary

Confirm continuity, check for shorts of internal probe input

cable; replace ifnecessary

Check for >50V output from PIM board; replace PJM board if
necessary (2100)

Check for >50V output from PDM board; replace PDM board
ifnecessary (2000)

4-5
 DiagnostieTroubleshooting (continued)
Failure Symptom Potentiai Cause Action
No response or Failed PIM board Replace PIM board (2100)
intermittent
response to Failed PDM board Replace PDM board
known radiation
source (contin- Failed DSP board Replace DSP board
ued)
Unknown radiation source present Check for radioactive material on probe
Probe gives Check for radioactivity on user glove
unexpected high Decontaminate per Operation Manual if necessary
counts without a Check for persons undergoing radiation therapy
known radioac
tive source Failed probe (high electronic noise) Check for similar readings using 125J radionuclide setting
present Confirm performance with another probe
Replace probe ifnecessary

Failed PIM Board Replace PIM board

Failed PDM Board Replace PDM board

Failed DSP Board Replace DSP board

4-6
 DiagnostieTroubleshooting (continued)
Failure Symptom Potentiai Cause Action
Probe gives Wrong radionuclide selected on Select correct radionuclide
unexpected high neo2000®
counts with a
known radioactive
source present

LED not illumi- Failed LED Confirm LED operation during power-up
nated when Confirm LED operation using Diagnostic Menu
expected Replace Main board ifnecessary

Volume Encoder Volume Encoder Damaged Replace Main board or replace volume encoder
not functional

No audible System is muted Press and release mute (mute icon is flashing) button to turn
response when sound on
system detects Background count set above level Confirm background count setting
radiation of detected radiation
Speaker Cable failure Confirm connections, continuity and no shorts in speaker

cable; replace ifnecessary

Failed Speaker Replace speaker if necessary

4-7
 DiagnostieTroubleshooting(continued)
Failure Synintnm Potentiai Cause Action
No audible Auxiliary Board Cable failure Confirm connections, continuity and no shorts in auxiliary
response when board cable; replace ifnecessary
system detects
radiation (contin- Main Board Failure Replace Main board
ued~
Cooling fan not Failed Cooling Fan Confirm +5V at cooling fan terminals
operating Confirm fan blades are properly engaged and turn freely
Replace cooling fan ifnecessary

Auxiliary Board Cable failure Confirm connections, continuity and no shorts in auxiliary
board cable; replace ifnecessary

Internal cabling/wiring Confirm internal cabling/wiring is properly positioned and

does not impede fan movement.

4-8
 Disassembly, ServicePart IhstallationandRe-assembly
Overview
This sectiongives apictorial stepby step instruction ofdisassembling, repaiing, andre-assemblingyour neo2000®. Neoprobe
recommends thatthe servicingtechniciancomplete the Service Checklistpriorto retuming aneo2000tooperation (see Appendix C).

Stepi. Step 2. Step 3.

Remove 5 screws from therear ofthe unit Gently separatethe front and rear Disconnectthe auxiliary cabletoallow
withaNo. 1 orNo. 2 Phillips head housings. Be careful not to darnage the separation ofthefront andrear assern-
screwdriver. Gently pulì offvolumeknob. EMIfingers. blies.

5-1
 Disassembly, Service Partfristallation andRe-assembly (continued)

Step 4. Step 5. Step 6.

Afterdiscormectingtheauxiliarycable, Using the servicemanual as aguide, I-ioldingthe housingstogether, tum the
support the comers ofthe front housing to identify the problematic partwhichneeds consoleto its rear. Reinstalì the 5 Phillips
avoid damageto the volume encoder. replacement. Order areplacementpart headscrews whichwere initially removed.
using the Authorized neo2000® Parts list
Hint: Usetwo rolls oftapeto support (see appendixB). Warning: The internal electronics
fronthousing. of the neo2000 are sensitive to
Nowthat the parthas been replaced, damage from electrostatic
Caution: The volume encoder gently recormect the fronthousingto the discharge (ESD). Use appropriate
may be damaged by mechanical rearhousingmàking surethatnothing precaution when opening and
shock. protrudes. servicing the unit.

5-2
 PeifoimanceVerification
Overview
Neoprobe Corporation recommends servicing technicianscomplete thepre-closure checklists priorto completing the following perfor-
mance verification checklist for the neo2000®, The performanceverification checklist isnecessary to determine proper operation of
theunit. Ifanyproblems observed in performance afier servicing indicate that the unit is notworking, it should bereturnedto
Neoprobe Corporation for evaluation. (See AppendixC fora complete service checklist.)
Operation Verification Observation
Power-Up unii Ve~i1~LEDs D AIILEDslit

Plug inprobe andcable [I] Noprobeerrordisappears

(see Chapter 1.1 ofthe neo2000
OperationManna!)

Diagnosiictesi VITM-tophalfdisplay L~ All indicators lit

(see Chapter 4.1 ofthe
neo2000 Operation Manna!) VITM-bottomhalfdisplay ~ All indicators lit

ICTM-buttonpress EJ All buttonsrespond

EleciricalSafeiy Tesis perInstitute procedure ~ Complieswith institute’sprocedure

Operaiional-Dynam.icPiìch SelectDynamicPitch’Tc-99m/lOOOcps FIZ TargetCountdisplay active

Mode
Position probe overTc-99 or Co-57 source ~ Verif~display countsandaudible response
to get 2SOcps - IOOOcps
ActivateTargetCount oversource (Tc-99or Co-57) LZ Verifyresponse to source

6-1
 Perfom~ianceVerification(continued)
Operationai-DynamicMode RepeatTargetCount D Verif~y consistentoperationand resulting cps
(Conanted)
Withoutmoving source select L~ Verify LED, display count, andaudio over range
DynamicPitch/Tc-99m/lOOcps

Withoutmoving sourceselect ~ Verif~ no responseto source

DynamicPitch/1-13l/lO0cps

6-2
U Disc1ah~eN
Authorized Service claim for damages resulting from servicing the neo2000 must be
servicing operations performed on familiar with these safety features,
Representatives
the neo2000 by owners or other and must not compromise any of
Service of the Neoprobe neo2000®
entities authorized by owners. these safety features. Use of any
Gamma Detection System to the
unauthorized wiring or other compro-
extent described in this service
Parts mise of the neo2000 safety features
manual may be performed by autho-
Replacement parts used in the repairof shall automatically void the war-
rized service representatives of
the neo2000 mustbe obtained through ranty.
Neoprobe Corporation. Any unau-
thorized servicing operations Neoprobe. Neoprobe can notensure the
properperformance ofthe unit ifany Neoprobe Corporationshallnotbe liable
performed on the neo2000 shall
replacement partsare obtained from any forany claim for damages resulting from
automatically void the warranty.
other source. Use ofany unauthorized unauthorizedwiing orothercompromise
parts in the repairofa neo2000 shall to the safety features ofthe neo2000.
Service by Owners ofthe
automatically voidthe warranty.
neo2000 Unauthorized Service
Neoprobe authorizes ownersofthe Neoprobe Corporationshallnotbe liable Neoprobe Corporation shallnotbe liable
neo2000,and other independent entities for any claim for damages resulting from for any claim for damages resulting from
authorizedby owners ofthe neo2000, to the use ofunauthorized parts inthe unauthorized service ofthe neo2000.
servicethe neo2000 GammaDetection neo2000. This shall include attempts by any person
System to the extent described inthìs to perform modificationsto the product’s
manual. Serviceofthe neo2000 by design such as, but not limited to,
Safety
owners or otherentities may, at rewiring, use ofunauthorized parts, and
The neo2000 incorporates safety features
Neoprobe’s sole discretion, voidany tampering, alteration or abuse ofparts or
inthe internal construction andwiingthat
remaining wananty onthe unit. Neoprobe accessories such as cables, wire har-
are necessary to maintain the required
Corporation shallnotbe liable forany nesses, probes, line filters, etc.
electrical safetyrating. Persormel

7-1
 ServicePolicy
Overview Providethepart number and serial Obtain advance authorization and
This section describes howto obtain number for the defective product (if estimate of the service cost prior to
warranty andout-ofwarranty service on applicable), a technical description returning the product to the Com-
the neo2000® GanmaDetection System. of the defect or malfunction, a no- pany. Before returning any equip-
All service on the neo2000must be charge purchase order, and your ment, either write or calì Neoprobe
performed by an authorized service appropriate shipping and billing Corporation at
representative ofNeoprobe Corporation addresses. At the same time, obtain 800-793-0079 or 614-793-7500. Provide
(“theCompany”). a returned merchandise authorization thepart number and seriainumber forthe
(RMA) number from Neoprobe. defective equipment(ifapplicable), a
technical description of the malfunction, a
Return theentire neo2000 or other purchase ordernumbercoveringthe
Waming: Retumedproductsmustbe
product in its original packing. The Company’s estimate ofthe repair cost,
properly decontaminated in accordance shipment mustbeclearly labeledwith the and shipping andbilling addresses forthe
with allapplicableregulations for RMA numberandpreparedin accordance Buyer. At the same time, obtain a
biohazardousmaterial.
with goodcommercial practices. Shipment retumedmerchandise authorization(RMA)
tothe Company shall be at Buyer’s number.
expense. Repairedor replacement
equipmentwillbe shippedbythe Company Return the entire neo2000 or other
Warranty Service tothe Buyerwithshipping and insurance product inits original packing. The
Toobtain service underyourwarranty, do
costs paid forby the Company (C.I.P.). shipmentmustbeclearly labeledwiththe
thefollowing: Nonverified problems or defects are RMAnumber andprepared inaccordance
Obtain advance authorizationpriorto subject to an evaluation charge. with goodcornmercial practices. Shipment
returning any productstothe Company.
to Company shallbe at Buyer’s expense.
Before retuming any equipment, either
write orcallNeoprobe Corporation at800- Out-of-Warranty Service
To obtain out-of-warranty service, shippedbytheCompanytothe Buyerwith
793-0079 or 614-793-7500. shipping and insurance costs paid forby
do the following:
the Company (C.I.P.). Nonverified
problems or defects are subjectto an 8-1
evaluation charge.
LE
Service Warranty. Service and service partsprovided byNeoprobe Corporation (“the Company”)are warranted against defects in
workmanship andmaterials for aperiod of90 days from thedate ofshipmentby Companyto Buyer, subjectto the limitations
hereinafter set forth. Should anydefects be found and reported duringthat period, Company, atits option, will repair orreplace
such defective equipmentprovidedthat Buyer ship the productcontaining the defectto Company,transportation charges prepaid,
with notice ofthe defectandrepresentation that the equipmenthas been properly installed, maintained, and operatedwithin the
limits ofrated andnormal usage. The repaired orreplacement equipmentwillbe shipped C.I.P. (carriage and insurance paid) from
the Company’s plant.

This warranty slialìnot applyto any service parts where the installation orservicing ofsuch service parts is improper, or where
service parts are operated above rated load capacity, or subjected to accident, tampering, alteration, or abuse. TUE
COMPANY’SL1ABH1IYI3NDERTHISWARAMYORANYUfHERWARRAMYWHEFHEREXPRES~OR1MPLWDIN1ÀW
ORFAcTSHALLBELIMIFED7[OTHEREPAIRORREPLAcEMENTOFDEFIXTIVEMATERIALANDWORKMANSHJP,AND
INNOEVENTSHALLTHECOMPANYBELIABLEfORCONSEQUENIIALORINDIRFIZTDAMAGFS

ThISWARRAN1YALONGWIThIANYA1ThICABLEW~OUCFWARRAN1Y(SEEOPERA7UONMA1SIUAL)CONTA1NSThEENfflRE
OBLIGAVUONOFNFOROBECORWRATIONANDNOOThERWARRANThNNcLUDING,WHIIcXJHÀMFFMION,WARRANHES
OFMERCHANTABILHYANDHThIESSFORAPARTLUI 11 ARPI JRPC)SEOROThIERWARRAN7I1ESEXPRESSED,IMPLIED,OR
STATRIIDRYAREGIVEN.

9-1
Thispage intentionally lefiblank.

10-1
 1 neo2000®Funetionai Schematie
Pro In
Cono or
.01>

Uno
Filtor
I I
I _ I

Figure Al-i. Model 2000 Configuration. Al-i

EI neo2000®Funetionai Schematie(continued)

Figure A.1-2. Modei 2100 Configuration. A.1-2

jfl neo2OOO~ Funetionai Schematie (continued)
Probe Input ConnectorPinAssignments

I ISOCOM Common
1 COM Common
2 CTL2 12v
2 SIG Input Impedance ìOkV-3OkV
3 CTLì 12v
3 +12V ì1.4v-12.6v
4 BIAS >50v
4 BIAS >50v
5 ±12V 1ì.4v-12.6v
5 CTLì 5v 6 SIG Input Impedance lOkV-3OkV
6 CTL2 5v 7 ISOGND Common

Figure A.1-3. Model 2000 (frontal view of unit) Figure A.1-4. Model 2100 (frontal view of unit)

A.1-3
 neo2OO~ Grounding&JsolationDiagram
RÙ~ cbird Lht
~ G~ie
~2O21) ~kt~ 2000)

Warnìng: Proper configuration of

grounding required for safety.

Figure A.2-1. Model 2000 Configuration.

A2-1
 neo2OO~Grounding&Jso1ationDiagram(continued)
~ie OItRiuit
qv~o~iuv> «v~x~ 2~24) «rAx~21UU)

l~im
~iie~

3RnIBD

-4 - — -~

~~~~~~~1 FE

Warning: Proper configuration of

grounding required for safety.

~32
PJ45

Figure A.2-2. MocleI 2100 Configuration.

A.2-2
 FrontHousingAssembly
1. Front Housing
2. Main Board
3.1/O Board
4. CPU Board
5. SV Converter
6. PIM Board (Model 2100 only)
7. PDM Board
8. DSP Board
9. 12V Converter

FigureA.3-l. Explodedview.

A.3-1
 FrontHousingAssembly(continucd)
1. Front Housing
2. Main Board
3.1/O Board
4. CPU Board
5. SV Converter (positioned under PIM Board)
6. PIM Board (Model 2100 only)
7. PDM Board
8. DSP Board
9. 12V Converter

Left Side View (Model 2100)

FigureA.3-2. Assembledview.

A3-2
 ) I

i <i&f
7

o oce
~ -~
o>

r~V~r).
ce
i
Co4

o>

Co,
 RearHousingAssembly(continued)
I. Rear Housing
2. Line Filter
3. Auxiliary Board
4.Fan
5. Speaker

FigureA.4-2. Assernbledview.

A.4-2
 J~ Neoprobe Authorized Service Paris
To order Neoprobe Authorized Service Parts contact Neoprobe Technical Support at 800-793-0079 or 6 14-793-
7500. Please make sure to identify your neo2OOO~ Model Number and Seriai Number and the service parts that
you require. Below is a categorized checklist for your convenience when placing an order.

neo2000 Model Number: EI Model 2000 neo2000 Serial Number

EI Model 2100 Software Version______________

BOARDS CABLES POWER SUPPLY

EI PI OOMain Board EIPì2O CPUI Cable EI P140 12V Power Supply
EIPIOI* CPUBoard(VI.03) EIPI2I CPU2 Cable EIPI4ì SV Power Supply
EIPIO8 CPUBoard(V2.0l) EI P122 I/O Cable
EIPìO2* DSPBoard(Vl.03) EIP123 PIM to PDM Cable (2100) OTHER
EIPIO9 DSPBoard(V2.0ì) EI P124 Line Filter Cable EI Pì 50 Cooling Fan Assembly
EI P103 PDM Board (2000) EIPì2S Line Filter Ground Cable EIPìS1 Fuses(2)
EI P104 PDM Board (2100) EI P126 Power Converter Cable EIPìS2 Speaker
EIPìOS I/O Board EI P127 Power Converter Ground Cable EI P153 Fluid Ingress Gasket
EIPìO6 Auxiliary Board EIP128 Probe Input Cable (2000) EI P154 Front Housing Shell (2000)
EIPIO7 PIMBoard(2100) EI PI29 Probe Input Cable (2100) EI PlSS Front Housing Shell (2100)
EIPì3O Probe Input Ground Cable EIPIS6 RearHousing Shell
KITS EIP13ì Speaker Cable EI P157 Power Switch
EI P145 Labeling Kit (2000) EIP132 Auxiliary Board Cable Assembly EIPlS8 LineFilter
EI P146 Labeling Kit (2100) EI P159 Volume Encoder
* Indicate software version required or contact Neoprobe.
‘34
 neo2000 ® Service Checklist
Neoprobe recommends that servicing technicians complete the following checklist prior to returning a neo2000 to
operation. The completed form should be retained in your files for tracking service history.

Pre-closure Checklist
Eleciricui Safeìy (See cliapier 3) EIIIC Compliance (See chapier 3)
EI Green Yellow wires securely fastened EI EMI fingers securely fastened and not broken
EI Over insulation on all wiring EI No wires or EMI fingers protruding
EI All connectors fully mated
EI Fluid ingress gasket properly ìnstalled in housing joint
EI No conduetive items protruding from openings in the
device (e.g. housingjoint, speaker or fan vent)

Post-closure Checklist
Performance Ver,flcaiion (See chapter 6)
Power up unit Operational - Dynamic Mode
EI All LEDs lit EI Target count display active
EI Plug in probe and cable EI Verify display counts and audible response
EI No probe error disappears EI Verify response to source
Diagnostic test EI Verify consistent operation and resulting cps (4 times)
EI All indicators lit EI Verify LED, display count, and audio over range
EI All buttons respond EI Verify no response to source
Electrical Safety Tests (per institute procedure)
EI All indicators lit

Parts replaced:

c-1