CNH Industrial Supplier Portal

Guidelines for Suppliers

Updated February 2022

Contents
Access to the Supplier Portal .................................................................................................................... 2

Creating a new User ID (access to the Portal) .............................................................................. 2

Configuring a User ID with a Functional Group (access to modules) ................................... 3

Mapping a User ID (visibility of information within modules) .................................................... 5

Suppliers’ contact information................................................................................................................... 5

Portal contents ................................................................................................................................................ 5

Homepage ................................................................................................................................................... 5

Menu .............................................................................................................................................................. 6

Modules......................................................................................................................................................... 6

Support .............................................................................................................................................................. 8

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CNH Industrial Supplier Portal is a website supporting the CNH Industrial’s purchasing
processes and activities.
The Portal can be reached via the URL https://supplier.cnhind.com/.
The use of a supported, up-to-date browser is recommended: Internet Explorer 10, Firefox 46,
Chrome 45 or later versions.
The following guidelines are addressed to users of CNH Industrial’s registered Suppliers (in
possession of a CNH Industrial vendor code).

Access to the Supplier Portal

To access the Portal and be able to manage activities related to their Company, supplier
users should:
1. Have a valid user id and password;
2. Have their user id configured with the proper Functional Groups;
3. Have their user id mapped to the proper vendor codes.

Creating a new User ID (access to the Portal)

Supplier users can register to the Portal by clicking on Create a new User Id on the home page
and follow the steps of the indicated procedure. They can also be added by the Supplier
Company’s administrator.
1. A Supplier requests to access the Portal through the Create a new User Id section on the
homepage.
2. The Supplier is requested to choose a Functional Group according to what they need to do
on the Portal. This will configure their User ID to access related modules. Modules can have
contents visible to all Suppliers (for example, BBS module or Suppliers’ Proposals), or
restricted (for example, Purchasing Documents).
3. In a dedicated field the Supplier is asked to indicate a CNH Industrial contact person who
will approve their access. This person must be the buyer if they are requesting Purchasing
Documents Functional Group; otherwise it can be any other professional who they maintain
a business relationship with in CNH Industrial.
4. The Supplier’s access request will be received by e-mail by the person indicated by the
Supplier as his CNH Industrial contact person.

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5. If the access request is approved, the Supplier will receive his user credentials by e-mail
from the Portal administration team and they can eventually log in to the Portal.
6. Upon the first log in after being mapped, the Supplier will be popped up the request to
update their contact information. Please see the chapter Suppliers’ contact information
on page 5 for more details.
7. If the access request is rejected for some reason, the Supplier will receive an e-mail
containing reason and can start the procedure again.
See also: “Supplier Portal Access Manual – How to get started” under MENU > Documents >
Supplier Portal Guidelines

Configuring a User ID with a Functional Group (access to modules)

When registering to the Portal, Suppliers are requested to choose a Functional Group according
to what they need to do on the Portal (as explained above). After having registered, Suppliers can
also request access to additional modules by adding a new functional group to their profile: MENU
> My Profile > My Functional Groups, then click on the “+” in front of the desired Functional
Group.

If the chosen Functional Group grants access to not restricted modules, Suppliers can start to
use them immediately and no further authorization is required.

If the chosen Functional Group grants access to restricted modules, in order to see their
contents an approval from the Supplier’s CNH Industrial contact person will be needed:

1. When requesting the new role on the portal, the Supplier is asked to provide the contact
details of his CNH Industrial contact person, who will evaluate the request
2. In case the request if for Purchasing Documents Functional Group, the contact person
must be the buyer of reference, who will evaluate the request
3. In case it’s approved, the Supplier will receive a confirmation from
[email protected] and they can start using the modules.
4. The additional functional roles can also be requested by e-mail to
[email protected], always with the CNH Industrial contact person in copy as
explained above.

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Below is the list of all available Functional Groups:
Functional Group Description
Enables access to the Supplier Portal and all modules. It
Administrator also allows to setup new users or modify settings for all
users of your administrative group.
Enables basic access to the Supplier Portal, including
Basic User
modules for engineering, Supplier proposals and BBS.
Enables access to the portal and to engineering specific
Engineer AG&CE
modules.
Enables access to the portal and to accounts payable
Finance
and delivery schedules modules.
Allows to map users to see the Global Supplier
Scorecard . This Functional Group is automatically
Key Account Manager
granted to users who are registered as KAMs within
Supplier Contacts.
Enables access to the portal and to the delivery
Materials schedules, pickup requests, forecast collaboration and
purchased whole goods modules.
Enables access to the portal with the possibility to enter
OOGD Compiler
the origin of goods declarations for your company,
Purchasing Documents Enables access to the purchase orders documents.
Quality PPAP Enables access to the portal and to PPAP.
Enables access to the portal and to the Supplier Quality
Performance tool SQP, Sustainability tool and IRW.
Quality SQP
Users with this role are requested to fill mandatory
contact information.
Supplier Relationship
Enables access to Supplier Relationship Management.
Manager
SUPPLIERx is a Supply Chain Factoring Program offered
SupplierX
by CNH Industrial Financial Services.
Allows to negotiate/manage the warranty contract with
Warranty Contract
CNH Industrial.
Warranty Operations You will be able to manage the claims analysis.

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Mapping a User ID (visibility of information within modules)
Mapping means associating a Supplier’s user id on the Portal with the proper vendor code(s),
which grants the visibility to the appropriate documents and modules on the Portal for his
company.
Unless they are mapped, Suppliers will not see restricted contents related to their company such
as purchase orders or will not be able to add contact information.
When registering to the portal, the Supplier’s user id will be mapped by default to the vendor code
corresponding to the address he is registering with. He can then ask to be mapped to additional
vendor codes by sending a request to [email protected], with the CNH Industrial
contact person in copy.

Suppliers’ contact information

The request to update their company contact details will be popped up to Suppliers the
first time they log in to the Portal, and will appear at each log in until they complete the
requested information. The request to update the existing information will also be popped up
periodically. Please make sure that your Company’s contact information is complete and
up to date so that our communications are addressed correctly.
A dedicated manual is available under Menu > Documents > Training Documents > Contact
Information – Manual for Suppliers.

Portal contents
Homepage

Supplying to A page with general information regarding CNH

CNH Industrial Industrial’s approach to the supply chain
management including to the Supplier Code of
Conduct
How to become An area where new potential suppliers interested
a supplier in a collaboration with CNH Industrial can register
and leave their company’s information. Their data
is kept for a year in our databases for buyers to
search in
Sustainability A page containing the Supplier Sustainability Supplier Self-
Self-Assessment tool Assessment tool manual

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 is available under Menu -
> Documents ->
Sustainability
News Corporate news and operational communications
that can also be distributed to supplier with a
mass-mail function

Menu

My Profile Allows users to see both their personal data (user

name, email settings) and Functional Groups
activated on their profiles. You can view here all
roles assigned to you and request additional ones.
Company Section with functionalities related to: Supplier Manual for Suppliers:
Profile Enablement, searching and modification of MENU > Documents >
Supplier data (vendor codes, contacts, New Supplier > CNH
structure), creation/modification process. Industrial Supplier
Enablement.

Suppliers’ contacts; an area within the Company

Profile section where Suppliers’ contacts can be Manual for Suppliers:
updated. MENU > Documents >
Training > Contact
Information

Documents An area from which Suppliers can download our MENU > Documents
company's policies, guidelines, specifications and
manuals.
Modules The interactive part of the portal containing MENU > Modules
Supplier collaboration tools.. See details below

Modules

Global Supplier A tool measuring the Suppliers’ Only available for Key
Scorecard performance, composed of a series of KPI Account Managers that can
related to different aspects of activities, each extend to other users of
of them evaluated with a score. The their company
evaluation received by Suppliers through the
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 Supplier Scorecard is used in the sourcing
process.
Quality SQP and Production Part Approval (PPAP) Modules -> Quality
management
modules
OOGD (Origin A tool by which Suppliers can see an Manual: Documents>
of goods) overview of the parts they deliver to different Purchasing > Origin of Goods
plants and they are requested to declare the Declaration
country of origin and preferential zones part
by part..
BBS Bulletin Board System to exchange files in a Manual: Documents > Training
secure way. Documents > BBS Tutorial

Engineering Communication of the specs and standards Modules -> Engineering

via the segment tools SPECS&STD
(AG/CE)
Suppliers’ A tool in which Suppliers will be able to add Modules > Suppliers’
Proposals Tool cost reduction ideas or quality technical Proposals
improvement.
Order The module gives Suppliers the possibility to Manual: Documents >
communication search for orders, amendments and spot Purchasing > Direct Purchasing
buys and to print out orders as official print,
inclusive history order printing. Available for
direct Suppliers, to be extended on indirect
ones.
Accounts A module that reads directly into the finance The North American manual:
Payable systems to show invoices and payment Menu > Documents > Accounts
status. Available for AG, CE direct and Payable > North America. WW
indirect Suppliers, to be extended to CNH manual is being prepared.
France and Australia
Delivery Planning tool to show the Suppliers a Modules > Delivery Schedules
Schedules horizon of around 6 months of requirements
per plant. Linked with many manufacturing
systems worldwide, all giving their
requirements, shown to Suppliers in one
view. Available for AG/CE worldwide.

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 Logistic flows Features for Suppliers and internal users to Modules > Logistics
keep track on shipments of material to
plants. Available for AG/CE worldwide.
Warranty A feature supporting warranty negotiation. Training material: Menu >
Documents > Training
Documents > Warranty
Training Material. Helpdesk
[email protected]

Support
Portal access
Please contact our Supplier Portal Access Team by e-mail [email protected] in
English. The access team can help with:
• Managing access requests coming from the Portal and adding new users;
• Mapping users;
• Adding users to specific Functional Groups, allowing access to modules;
• Helping the Supplier administrators;
• Managing access and password issues experienced by the Portal users.
Supplier enablement
For supplier enablement issues, please contact your Buyer.
Support for modules
In the Contact Us section, a detailed Portal’s contact list is provided for specific modules.
• For Quality modules, help is managed through DRIVE IT platform – please see how to
open a ticket: Menu -> Documents -> Supplier Quality > Help Instructions for Quality
Modules
• Manuals dedicated to specific modules are available under MENU > Documents >
Training Documents and under other folders in Documents.
Manuals for suppliers
Portal Manuals for suppliers can be found under MENU -> Documents -> Supplier Portal
Guidelines