Name: Sathe Akanksha Arun

Roll no:103

Practical no.12: Prepare Technological Feasibility Report

Technological Feasibility

A technical feasibility study assesses the details of how you intend to deliver a product

or service to customers. Think materials, labor, transportation, where your business will be
located, and the technology that will be necessary to bring all this together. It's the logistical or
tactical plan of how your business will produce, store, deliver, and track its products or services.
A technical feasibility study is an excellent tool for both troubleshooting and long-term
planning. It can serve as a flowchart of how your products and services evolve and move
through your business to physically reach your market.

1. Customers’ Exploding Expectations

Retailers all over the world are continuously trying to build their reputation and a sharp
brand image with the promise of a great experience. In an era where experience
matters the most and tech giants like Amazon are taking the online buying process to
the proverbial ‘next level’ with anticipatory shipping methods, it is very difficult to meet
customer expectations. Thus, competing with them and fulfilling the ever-evolving
customer demands is a huge challenge for retailers today .

Solution
86% of buyers are more likely to pay extra money for a better experience with a
hulking 89% starting their own business and turning into competitors as a result of a
poor experience.
To meet the customer expectation of good user experience, brands should start
analyzing and must focus on using this data to come up with personalized customer
experiences. The customers must feel acknowledged and valued right from the moment
they start using your service. To facilitate this type of customer connection, we are
sending them notification alerts or product updates for the same.

2. Agility Challenge
Agility is the capability of a business to accomplish tasks such as introducing
advancements, developing and deploying digital content, and reacting to seasonal
changes rapidly. Agility drives immediate digital fulfillment, and it is identified as one
of the most important initiatives in Online School Material businesses.  Agile
transformation is at the heart of digital business, and scaling is essential for making it
successful.

A large number of companies find it difficult to move or change quickly to adapt to the
needs of customers. This is usually because they cannot integrate new technologies
efficiently with their existing system, and, as a result of which, penetration into the
market gets more difficult.

Solution
Being agile in the Online Grocery Store approach helps a business deliver an enhanced

shopping experience. To be agile, Online Grocery Store need to incorporate quick changes

across all platforms and must create personalized collections that inspire consumers. We are

going keep putting out fresh content and this content must be designed separately for all

devices and media channels alongside with guided selling experiences.

3. Personalization Approach

There is no denying that personalization is the key factor responsible for a good
customer experience. a personalized experience however, these experiences can
become over-personalized without them noticing it. At this point, customers can get
irked by the excessive amount of targeted online ads.
In this hustle, retailers miss out on developing a one-to-one relationship with the
customers. This turns into a major challenge for the business to ensure that the
customer feels valued as an individual. 84% of customers report that being treated like
a person rather than just a number that contributes to a company winning their business
is integral to their customer experience.

Solution
Online Grocery Store leaders must focus on developing the 1:1 relationship with their

customers. They need to strengthen their tools and capabilities for better reach and visibility

amongst the consumers. We should use additional customer data strategically to better

understand individual customer behavior and curate personalized customer experience.

This can be made possible with the integration of the latest technologies and smart algorithms

into the current framework to help automate the entire customer journey. Additional commerce

tools, a new machine learning approach, and cross-application data sharing can also be

harnessed to serve this purpose.

4. Being Consistent

Consistency is the most critical element while building a successful omnichannel strategy.

Customers use multiple platforms to search for items before making a decision which requires
businesses to provide seamless purchasing encounters through every product or service they
offer.
However, analyzing and understanding customer interactions across all touchpoints and using it
to build consistent and seamless customer experience is one of the major eCommerce
challenges for retailers.

Solution
Brands can optimize their online platforms to deliver complete consistency between search

options, various shopping pages, and shipping details. This will help them make the shopping

experience seamless for the us. we are doing work on product quality, fulfillment, and

distribution as well.

5. Data Security

The uptake of Online Grocery Store raises concerns about security threats. This is one of the
most critical Online Grocery Store challenges. There is a looming threat of hackers and
fraudsters attacking the host server and not just stealing confidential data but also introducing
viruses.
Breach of credit and debit card details has become common news, and such lapses directly
affect the trust of a consumer. Phishing is yet another threat where hackers pose as business
and ask for sensitive information from their customers. Several users are increasingly
concerned about the Online School Material websites’ capability to effectively shield their
personal identity as well as the security of the transaction details.

Solution
A security first approach has to be a priority for our business operating in the digital space to

retain the reputation of the brand and attract frequent customers. Some steps to safeguard the
data of the business and its customers include switching to HTTPS protocols, using

credible third party payment processing systems, and obtaining a Payment Card Industry Data

Security Standard (PCI DSS) accreditation. Firewall software and plugins that shelter from SQL

injections and cross-site scripting are also effective solutions for evading suspicious networks

while allowing reliable traffic onto the website.

6. Technology Partnerships

Technological partnerships are becoming increasingly popular in Online Grocery Store

domain. When businesses join hands with a company to bring their idea to life, there is
a lot at stake. The end product can turn out to be a success by both focusing on the
tech or processes and also giving precedence to trust, transparency, and
communication between the partners.

There are obvious risks to this approach. Many businesses gravitate towards choosing
a partner based on costs without setting the right expectations or understanding their
work scope. These gaps lead to a disastrous collaboration and eventually, a disastrous
end product. With access to an enormous pool of talent and technology, outsourcing in
itself can prove to be extremely beneficial if done right.

Solution
With platforms such as Clutch that offer detailed client reviews of software development

companies across the globe, it is relatively simpler to find the right outsourcing partner for an

Online Grocery Store. Business leaders should thoroughly research the company’s past work

and expertise to determine if they are a good collaborative fit. Discussing project expectations,

understanding their past work experience, and ensuring that the  Online Grocery Store web

development company is aligned to offering modern-day solutions such as agility and digital

transformation helps make the right choice.

7.Server Issues
When using external Web hosting, the hosting company's servers may experience
downtime. When the servers are down, your site is down, and when your site is down, you
can't make sales, which translates into profit loss. To reduce the risk of server issues, choose
a hosting company with backup servers, and make sure it guarantees at least 99.5 percent
up-time for its regular servers.

8.Bandwidth Issues
Most hosting companies place a limit on the amount of bandwidth your e-business can
use each month. Some e-businesses start small and do not require a lot of bandwidth, but the
more your e-business grows, the more bandwidth you will likely need. If you anticipate that
your business may eventually exceed the bandwidth allotment, choose a host that offers the
option to upgrade to a dedicated server. A dedicated server is your own server with unlimited
bandwidth. Otherwise, you will have to go through the hassle of moving your entire website to
another host.

9.Privacy and Security

Web privacy and security concerns are also a problem for an eCommerce store. Online
businesses are more vulnerable to fraud and invisible crimes than offline stores.

Solution
It is recommended that you adopt an online security mechanism to save your customers and
data from such crimes and frauds.

Conclusion

In this practical we learn about Technological Feasibility