User Guide

Texbase & Montex Software

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Contents
Contents ...................................................... 2 Operating Montex ....................................... 9
Introduction ................................................. 3 Texbase ..................................................... 10
Installation ................................................................. 3 Account Setup ........................................................ 10
Starting the Programmes ......................................... 3 1. Navigation Buttons .................................................................... 10
2. Customer Tab ............................................................................ 10
Set up alarm monitoring ........................................... 4
3. Account Number........................................................................ 10
Default Pssswords .................................................... 4 4. Customer Details ....................................................................... 10

Programme .................................................................... 4 5. Alarm Panel................................................................................ 10

Password ....................................................................... 4 Notes............................................................................ 11

Operator Name .............................................................. 4 Special Instructions...................................................... 11

Keyholders ................................................................... 11
Montex ......................................................... 5
1. Name ......................................................................................... 11
Coms Setup .............................................................. 5 2. Tel Num ..................................................................................... 11

Configure Montex ..................................................... 5 3. Mobile ........................................................................................ 11

4. Pager.......................................................................................... 11
Setup alarm receiving ............................................... 6
5. Email .......................................................................................... 11
Radio Pad set up............................................................ 6
Zones/Areas/Users ................................................. 12
1. Com Port ..................................................................................... 6
2. Computer com port baud rate .................................................... 6
Site Specific Information shown ................................... 12
3. Serial coms protocol options ...................................................... 6 Event Handling ....................................................... 12
4. RX ................................................................................................ 6 1. Code Numbers .......................................................................... 13
5. TX ................................................................................................. 6 2. Alarm Priority ............................................................................. 13
6. Start/Stop coms button ............................................................... 6 3. Alarm Action .............................................................................. 13
IP Setup ......................................................................... 6 4. Restore Action ........................................................................... 13

1. Local IP address .......................................................................... 6 5. Email on alarm ........................................................................... 13

2. Log Connections ......................................................................... 6 6. Email on restore......................................................................... 13

3. Conections .................................................................................. 6 7. Update event ............................................................................. 13

4. Listening Port............................................................................... 6 Exceptions ................................................................... 14

5. Account ....................................................................................... 6
Email Setup ............................................... 15
6. Start/Stop coms button ............................................................... 6
Communications Setup.......................................... 15
Alarm Event Transmission ......................... 7
1. TCP Port..................................................................................... 15
1. TX Setup ...................................................................................... 7
2. Email Server (SMTP) ................................................................. 15
2. Path.............................................................................................. 7
3. Account User Name .................................................................. 15
3. IP Address & Port ........................................................................ 7
4. Account Password ..................................................................... 15
4. Serial Coms Protocol .................................................................. 7
5. Senders Email Adress ............................................................... 15
5. Baud Rate .................................................................................... 7
6. Coms Button................................................................................ 7 Using Texbase .......................................... 16
7. TX ................................................................................................. 7 • Action ......................................................................................... 16
8. RX ................................................................................................ 7 • Log ............................................................................................. 16
9. Configuration parameters ........................................................... 7 • Silence ....................................................................................... 16
10. Format .................................................................................... 7 • History ........................................................................................ 16

IP Polling Accounts .................................... 8

1. Account Name ............................................................................. 8
2. Account Number ......................................................................... 8
3. Polling Delay................................................................................ 8
4. Polling Delay(Armed) .................................................................. 8
5. NUA/IP address ........................................................................... 8
6. Synchronise Clock ...................................................................... 8
7. Match NUA/IP .............................................................................. 8
8. Output fault as SIA ...................................................................... 8
9. Add/Update button ...................................................................... 8
10. Poll Timer ............................................................................... 8

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 Montex And Texbase Operating Manual

Introduction
Montex/Texbase is a software alarm receiving system for monitoring alarm signals delivered via IP or Paknet. The application acts
as a gateway to alarm management software, providing data output in Sureguard format. Montex can be used with Texecom Com
IP, Paknet Radio systems and the Premier Elite Com GSM. It may also be used with other IP transmission hardware.

 The Com GSM can be used with either a fixed or dynamic IP address
This manual describes the installation and set up of Montex and Texbase software.

Installation
Montex/Texbase is provided as an installable application, either as a zip file or as an executable setup file. If you have the zip file
(Texbase_x.x_Montex x_x software.zip), extract the contents to a temporary directory and run the setup.exe file. If you have the
executable setup file, simply run it to install Montex/Texbase.

During installation you will be asked where you would like the application installed, it is recommended that the default settings be
accepted.

Starting the Programmes

After installation you will have a new shortcut in your Texecom group in the start menu called ‘Texbase’, use this shortcut to start
your new software.

 Both software applications will open together (Texbase and Montex)

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Set up alarm monitoring

Start Texbase and both programs will open;

Default Pssswords
Programme Password Operator Name
Montex 1234 N/A

Texbase 123456 Master

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Montex
Coms Setup
Select Setup : Coms to enter the communication set up menu.

Configure Montex
The Coms Setup window is divided into 3 areas for Alarm Receiving setup, Alarm Transmission setup – for forwarding to alarm
management software, and Alarm Signal Information which shows received alarms and messages waiting to be forwarded.

 The Alarm Signal Information section is not relevant to the user, on some versions of software, it is not visible.

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Setup alarm receiving

Radio Pad set up IP Setup
Montex can receive alarm signals from 1 or 2 Radio-Pads Montex can receive alarm signals via an IP connection to a
attached to the computers serial ports. There are two network. This can be either a LAN or WAN or via the internet.
identical panels in the Alarm Receiving coms setup, one for The IP address and listening port of the computer that has
each Radio-Pad. The set up for each Radio-Pad can be left at Montex installed must be contactable from the transmitting
the default settings. device, this may require some configuration to network
settings by your IT department.

1. Local IP address
1. Com Port of the PC on which Montex is installed.
Select the com port that the Radio-Pad is
2. Log Connections
connected to (normally Com1).
Check this box to have all connections logged.
2. Computer com port baud rate
3. Conections
leave at default (4800).
Shows the number of active connections – this will
3. Serial coms protocol options be 0 during setup.
leave at default.
4. Listening Port
4. RX for Montex, this must be accessible from your
Receiving communication indicator. reporting Alarms and may require some network
configuration. Consult you IT manager if you are
5. TX
uncertain about this.
Transmission communication indicator.
5. Account
6. Start/Stop coms button
Shows the current active account – this will be 0
click to switch Radio-Pad alarm reception on or off.
during setup.

6. Start/Stop coms button

click to switch IP alarm reception on or off.

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Alarm Event Transmission

Montex can forward received alarm activations to alarm management software. The output from Montex employs the Surguard
protocol and can be used to communicate to any alarm management software which receives Surguard information. Texecom
provide the Texbase Alarm management system which can be used in conjunction with Montex to monitor alarm transmissions.

 while other software – including Montex - may handle multiple formats Texbase is limited to ContactID

The alarm transmission is setup in the TX set section of the coms setup screen

1. TX Setup
Heartbeat parameters should be left at defaults.

2. Path
Select IP for alarm management software running on the same computer or on a remote computer connected via the
network. Select the com port number for computers with a direct serial connection.

3. IP Address & Port

When using IP, select the IP address and port number for the remote system. If the alarm management software is running
on the same machine use IP address 127.0.0.1.
Up to 2 IP addresses can be specified for forwarding to more than 1 alarm management system.

4. Serial Coms Protocol

should normally be left at defaults.
5. Baud Rate
Set the baud rate when using serial coms, not functional when using IP.

6. Coms Button
Starts or stops coms with alarm management system.

7. TX
Transmit indicator.

8. RX
Receive indicator.

9. Configuration parameters
Save Data in LOG File
saves data to a set of txt files in the Montex directory

Process Data
should always be selected.

Run in Tray
for a windows system tray icon.

Forward to Montex
if sending data to another instance of Montex.

10. Format
Always select High Speed.
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IP Polling Accounts
With IP polling, Montex monitors all designated accounts and raises a failure to communicate event if they fail to poll within the
polling period. The IP coms and polling must first be set up at the control panel, refer to the coms section of the Premier Installation
Manual for setting this up.

To set up polling in Montex, after logging in, select Polling Accounts and enter the panel details then click Add/Create.

The panel will poll in according to the ‘Poll IP every’ timer in the panel setup, when the panel polls in this timer will be changed
according to the account settings in Montex.

1. Account Name
this is a local account identifier, usually referring to the alarm premises.

2. Account Number
this is the unique account identifier, this must be the same as the account No set in the control panel ARC settings.
3. Polling Delay
when the panel polls in, the polling delay will be set to this value if the system is unarmed.

4. Polling Delay(Armed)
when the panel polls in, the polling delay will be set to this value if the system is armed.

5. NUA/IP address
this need not be entered unless Match NUA/IP(7 below) is checked. Record the alarm panels fixed IP address here.

6. Synchronise Clock
if checked, the panel clock will be set to the Montex PCs time and date.

7. Match NUA/IP
if checked, Montex will only accept signals for this account from the IP specified in the IP Address (5 above).

8. Output fault as SIA

by default polling faults are output as ContactID format, if this is checked, they are output as SIA format. If Texbase is
being used as the Alarm Management software, leave this unchecked.

9. Add/Update button
click this to add the new account details or to update an existing account.

10. Poll Timer

If a poll is not made within this timer then an alarm will be flagged up in Texbase.

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Operating Montex
Once the communications have been set up and switched on as described in section 3 above, Montex can be left to run in the
back ground. Any alarm signal reported to Montex will be processed and forwarded to the designated Alarm Management
software.

Processed signals will also be recorded in Montex on the relevant page for each signal protocol type. This can be useful for
diagnostic purposes, to confirm that panel signals are being correctly received. The currently displayed page can be cleared by
clicking the ‘Clear Page’ button at the top of the screen.

The status lights at the bottom of the screen indicate activity from the radio pads, ComIP or the Alarm Management Software (Tx).
The ‘OK Computer’ status light indicates correct connection with the Alarm Management system.

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Texbase
Texbase receives the forwarded data from Montex and outputs the information as required and defined by the account.

Once Texbase is open, you will need to first create an account for the site being monitored.

Account Setup

When you are in the menu ‘account manager’ the screen will mimic the above.

1. Navigation Buttons
These are the tools needed for adding, editing, deleting and scrolling through the accounts. Once you have created
accounts you can select ‘show history’ to show all associated.

*Note* Once you select new (+) the tick and cross icons become active.

2. Customer Tab
The ‘customer’ tab shows all current fields

3. Account Number
This is the unique account identifier, this must be the same as the account No set in the control panel ARC settings.

4. Customer Details
These fields are customer orientated, and are not mandatory for Texbase to function.

5. Alarm Panel
Select the alarm panel being used to communicate to Texbase.

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Notes
The Notes Tab is where you can store information regarding the customer’s site.

Special Instructions
The special instructions tab can be used to make specific instructions in regards to the install, providing date and time stamps
along with task name that needs to be undertook at said interval.

Keyholders
The Key holder information tab holds the information of the key holders of the site if they need to be contacted.

You can store a total of 6 key holders within Texbase

1. Name
Enter the key holders name in this field

2. Tel Num
Enter the key holders name in this field

3. Mobile
Enter the key holders mobile in this field

4. Pager
Enter the key holders pager number in this field

5. Email
Enter the key holders email address in this field

 If the system is setup to email certain events (see page15) and the email information options are filled in (see page 15)
upon selecting this option the said email will be sent.

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Zones/Areas/Users
You can import or manually enter the details for these fields. The advantages of filling these fields with information is that instead of
standardised messages e.g. User 002 Close / Zone 002 alarm etc. you can see site specific information.

Site Specific Information shown

Event Handling
Event handling is used to customize each event to the requirements of a specific site. Logs/prompts/ and emails to key holders are
fully customizable.

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1. Code Numbers
The code numbers on the left hand side are the unique numerical way of identifying the event, this follows Contact ID
codes.

2. Alarm Priority
This sets the priority of the event:-

Low
Single Ping noise made by Texbase – text in green

Medium
Single Ping noise made by Texbase – text in yellow

High
Mutable Ping noises made by Texbase – text in orange

Very high
Unlimited Ping Noise made by Texbase (until acknowledged) – Text in red

3. Alarm Action
When the individual event is in alarm, you can chose per event how Texbase manages the event;

Ignore
If an alarm event is set to ignore, Texbase will not log nor alert for this event

Log
If an alarm event is set to Log, Texbase will only log the event without giving any visible or audible indication

Prompt
If an alarm event is set to Prompt, Texbase will flag up on the main screen with the information, whilst causing an audible
indication which would be defined by the alarm priority.

4. Restore Action
When the individual event restores , you can chose per event how Texbase manages the event;

Ignore
If the restore event is set to ignore, Texbase will not log nor alert for this event

Log
If the restore event is set to Log, Texbase will only log the event without giving any visible or audible indication

Prompt
If the restore event is set to Prompt, Texbase will flag up on the main screen with the information, whilst causing an
audible indication which would be defined by the alarm priority.

5. Email on alarm
With this option set to ‘yes’ as long as the email server information has been programmed (see page 15) and the key
holders email address has been filled in (see page 11) this will then email the key holder the relevant information
displayed in Texbase in the event of an alarm

6. Email on restore
With this option set to ‘yes’ as long as the email server information has been programmed (see page 15) and the key
holders email address has been filled in (see page 13) this will then email the key holder the relevant information
displayed in Texbase in the event of a restore

7. Update event
This button will become active once a change has been made to an event and will store the parameters in Texbase.

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Exceptions
Under the Exceptions tab you can generate exceptions for early openings/ late closings and no communications (polling), these
will indicate in Texbase if the exception is out.

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Email Setup
Texbase has the facility to send key holders emails on alarm events (this is defined on page 11).

Communications Setup
To get to the email set up page you will need to – Communications – Setup.

1. TCP Port
This is the port number Texbase will receive messages on forwarded from Montex, to set up this port in Montex please see
page 6

2. Email Server (SMTP)

address is the address of the server being used for the forwarding of emails.

3. Account User Name

This is user name of the email account.

4. Account Password
This is the password for the email account

5. Senders Email Adress

The senders email address field is used to define the email address that sends data to the required recipients.

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Using Texbase
After setup is complete, Texbase will await events forwarded from Montex.

With Texbase minimized events can still come through and Texbase will take priority on the screen (become maximized as long as
the event is set to prompt see page 13)

Once an event comes through to Texbase the operator of the system has 4 options for each individual event;

• Action
once the operator has added to the individual event, the event then can be defined as actioned in the history for the
account by selecting the ‘action’ button.

• Log
once the operator has added comments (not required for logging) to the individual event, the event then can be defined
as logged in the history for the account by selecting the ‘log’ button.

• Silence
if an event is set as ‘High priority’ or ‘Very high priority’ (see page 13) Texbase will create a ‘ping’ noise until silenced (if set
as very high priority) to silence the event select the ‘silence’ button

• History
Upon selecting the history button it will take you to a new screen displaying the history of the unique site;

Events can be filtered by type by selecting the types of events to view.

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