SIT50416 Diploma of Hospitality Management

STUDENT NAME: -
STUDENT ID: -

Assessment Task 1 Instructions

Provide answers to all of the questions below:

1. Identify and describe three ways of collecting information to get feedback on a

presentation. For each information collection method, explain how you can use the
information to review your presentation.
ANSWER:

2. Identify two examples of legislation or regulations that should be considered in planning

and delivering a presentation. For each one you identify, explain how the legislation or
regulation impacts on a presentation.

ANSWER:

3. Identify two examples of organisational obligations and requirements that should be

considered in planning and delivering a presentation. For each one you identify, explain
how the organisational obligation or requirement impacts on a presentation.

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ANSWER:

4. Describe three principles of effective communication. Provide an example to illustrate

your answer.

ANSWER:

5. Outline two reasons why a presenter may choose to use presentation aids and materials
to support presentations.

ANSWER:

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6. Describe two types of presentation aids that can be used to support presentations.
For each one, explain how you would use the presentation aid to support the
presentation.

ANSWER:

7. Describe two types of presentation materials that can be used to support presentations.
For each one, explain how you would use the presentation aid or material to support the
presentation.

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ANSWER:

Assessment Task 2 Instructions as provided to students.

Complete the following activities:

1. Plan presentation
You will need to identify a presentation topic to conduct a presentation of approximately
15 minutes. Review the information below to assist you in choosing a presentation topic.

As you will have to provide a presentation of 15 minutes, you should make sure that you
will be able to access enough information and prepare sufficient material for your
presentation.

Presentation topic
Choose one of the following:

Occupation of interest
Your presentation could focus on an occupation that is of interest to you and that a student
studying your course could pursue following the completion of their course. Your
presentation should include a range of information about the occupation/s. For example, key

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roles and responsibilities, key skills required to complete the job, job outlook both in
Australia and overseas, training required and average salaries.

Topic of interest
Your presentation could focus on a topic that you are studying in your course and that is of
particular interest to you. Your presentation should address key concepts related to the
topic. For example, if you are studying marketing, your topic could be the effectiveness of
digital marketing and include a range of information about its purpose, contrast with other
forms of marketing and statistics about its effectiveness. Similarly, if you are studying human
resources, you may choose to develop a presentation about the use of social media for
recruitment.

Once you have chosen your presentation topic, review the information in Presentation
Requirements.

Use the Presentation Plan Template to guide your work.

Presentation Plan

Presentation requirements Presentation planning notes

Presentation topic and brief outline

of content
Outline your chosen presentation
topic and a brief outline of the content
that you will provide.

Key concepts and ideas

What will be the key concepts and
ideas that you will emphasise at
strategic points during the
presentation e.g., in the introduction,
during the presentation and in
conclusion.

Purpose of presentation
Briefly explain the purpose of your
presentation

Desired outcome from

presentation
Explain what you hope to achieve
from the presentation.

Proposed duration of presentation

Presentation strategy
Explain the approach you will take to
the presentation, including how the
presentation strategy you have

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chosen will meet the needs of the

culturally diverse audience and who
do not have knowledge of the subject
matter.

Presentation aids and materials

that will be used.
Describe the presentation aid and the
presentation materials that you will
use and why.

Planned presentation opener to

engage audience interest.
What will be your presentation
opener?

Planned techniques to ensure

continuing audience interest.
What techniques will you use to
maintain audience interest?

2. Send an email to your assessor.

The text of the email should be in grammatically correct English, written in an appropriate
(polite, business-like) style.
It should introduce and summarise the contents of the attachment, seek their feedback
and Ask for them for the place, date and time of your presentation.

The email text should also ask about what equipment will be available, and whether there
are any other considerations that you should make while preparing for your presentation.

Attach your completed Presentation Plan Template to the email.

Email 1:

3. Revise your presentation plan.

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Update your presentation plan, considering feedback from your assessor on your
presentation plan.
Also make any changes that you must make to your plan due to any physical or resource
restrictions that your assessor has informed you about in their return email.

Save this document as Revised Presentation Plan.

Revised Presentation Plan:

Presentation requirements Presentation planning notes

Presentation topic and brief outline

of content
Outline your chosen presentation
topic and a brief outline of the content
that you will provide.

Key concepts and ideas

What will be the key concepts and
ideas that you will emphasise at
strategic points during the
presentation e.g. in the introduction,
during the presentation and in
conclusion.

Purpose of presentation
Briefly explain the purpose of your
presentation

Desired outcome from

presentation
Explain what you hope to achieve
from the presentation.

Proposed duration of presentation

Presentation strategy
Explain the approach you will take to
the presentation, including how the
presentation strategy you have
chosen will meet the needs of the
culturally diverse audience and who
do not have knowledge of the subject
matter.

Presentation aids and materials hat

will be used
Describe the presentation aid and the
presentation materials that you will
use and why.

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Planned presentation opener to

engage audience interest
What will be your presentation
opener?

Planned techniques to ensure

continuing audience interest
What techniques will you use to
maintain audience interest?

4. Send an email to your assessor.

The text of the email should be in grammatically correct English, written in an appropriate
(polite, business-like) style.
It should introduce the attachment, and summarise changes that you have made to your
plan.

Attach your Revised Presentation Plan to the email.

Email 2:

5. Create your presentation.

This will include:
 researching the topic that you have chosen.
 preparing your presentation in Microsoft PowerPoint according to the presentation
strategy and format that you have chosen.
 preparing the presentation aids and materials that you have identified as most
suitable for your target audience.
Make sure you practice your presentation prior to delivery.

6. Write an evaluation plan.

Write a short (about half a page) report on how you will evaluate the effectiveness of your
presentation.

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You should choose two techniques that can be used to evaluate the effectiveness of your
presentation and then prepare the associated documents. For example, if you choose to
develop a survey you will need to develop a short questionnaire that you can provide to
participants after the presentation.

The purpose of the evaluation is to seek feedback on participants’ understanding of the

ideas and concepts you presented, as well as their ideas on how you can improve your
performance.

If your evaluation methods include hard copy questionnaires or similar, ensure that
enough copies of these are printed out and brought to your presentation.

possible techniques to review the effectiveness of the presentation could include:

 Critical friends
 Focus group interviews.
 One-on-one interviews with participants and other personnel involve in the presentation.
 Written feedback provided by participants.

EVALUTAION PLAN:

7. Send an email to your assessor.

The text of the email should be in grammatically correct English, written in an appropriate
(polite, business-like) style.
It should introduce and summarise the contents of the attachments, and seek their
feedback.

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Attach your evaluation plan, your PowerPoint presentation, and any the presentation aids
and materials, to the email.
Where the presentation aids and materials cannot be sent, electronically, submit them in
hard copy.
Email 3:

Assessment Task 3 Instructions as provided to students

Complete the following activities:

1. Prepare for presentation.

Prior to delivering the presentation, you are required to meet with the presentation helper
(another student) to advise them of their role and responsibilities within the presentation.

Clearly outline the tasks to be completed and then confirm that your instructions have
been understood by asking the presentation helper to confirm their understanding of their
role and responsibilities.

Your assessor will observe you briefing the student and you will be assessed on your
ability to provide clear instructions on the role and responsibilities of the presentation
helper.
2. Deliver your presentation.
Ensure that you:
 Open your presentation with the opener you planned to engage the audience.
 Introduce your presentation, including:
o Purpose of the presentation
o Outline of content to be delivered.
o Desired outcome/s.

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o Advising your audience that they will be able to ask questions during and the end
of the presentation according to your presentation plan.

During the presentation, you must:

 Clearly deliver the presentation content according to the presentation plan and in the
time specified.
 Use the presentation aids and materials you have prepared and to ensure that key
concepts and ideas are conveyed to your audience.
 Use effective communication skills to clearly convey information including:
o Speaking clearly and concisely
o Using non-verbal communication to assist with understanding.
o Asking questions to identify required information.
o Responding to questions as required
o Using active listening techniques to confirm understanding
 Use persuasive communication techniques to ensure audience interest as identified in
your presentation plan.
 Monitor the audience’s non-verbal and verbal communication during the presentation
to ensure their ongoing interest and understanding, and attainment of your
presentation outcomes. Use planned engagement technique/s (as identified in your
presentation plan) at a suitable point to assist with continuing engagement. Note that
your assessor, in the role of one of the audience, will give an indication that they more
be bored or uninterested, and you should use this as a signal to use your planned
engagement technique. Your assessor will asses you on this skill.
 Summarise key concepts and ideas throughout the presentation to aid participant
understanding.
 Provide a conclusion to the presentation.
 Provide opportunities for questions and respond as required.
3. Develop an evaluation report.
At the end of the presentation, provide each participant with the documentation that you
prepared to evaluate your presentation. Ensure that this is completed and returned to you
immediately after the presentation. Scan these to submit with your evaluation report.

Analyse the feedback from the surveys to develop a short (approximately one page long)
evaluation report that addresses, as a minimum, the following:
 What was the overall feedback from your presentation?
 What positive comments were made, if any?
 What suggestions for improvement were made, if any?
 Based on the feedback, what aspects of your presentation would you change,
including changes to ideas and concepts presented?
What was the overall feedback from your presentation?

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EVALUTAION REPORT:

Overall feedback for your presentation:

Positive Comment or feedback received:

Suggestions for improvement:

Conclusion:
Based on the feedback, what aspects of your presentation are changed, including changes to
ideas and concepts presented:

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4. Update your presentation, and presentation aids and materials.

Review this material in the light of the feedback that you have received, what you have
included in your evaluation report.
Update the presentation and material so that they will have an improved impact when they
are used next.

5. Send an email to your assessor.

The text of the email should be in grammatically correct English, written in an appropriate
(polite, business-like) style.
It should introduce and summarise the contents of the attachments, and provide a brief
summary of changes you have made in response to the feedback.

Attach the following to the email:

 Evaluation report
 Presentation audience feedback
 Updated presentation
 Updated presentation aids and materials

If the presentation aids and materials are in hard copy form only, submit these in person
to your assessor.
Email 4:

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