A REPORT

OF
4 MONTHS TRAVEL AND TOURISM TRAINING
Submitted by
Mansimranpreet Singh
ROLL No. 16935
SEMESTER:5th

G.S.S.D.G.S , KHALSA COLLEGE PATIALA

Project guidance by
Miss Gagandeep kaur

Teacher’s signature Student’s signature

 PREFACE

As a part of curriculum of Bachelor of Technology we were asked to

undergo 4 to 6 weeks summer training in any organization so as to
give us exposure to practical skills and competence to get us familiar
with various activities taking place in the organization.
Our institute also believe in close and continuous industrial academy
interaction in order to enhance the capability of student to imbibe rich
and practical exposure useful for the corporate world.
I have put my sincere efforts to accomplish my objectives within the
stipulated time. I have worked to my optimum potential achieve
desired goals. I came across some difficulties to make my objective a
reality. With the kind help and genuine interest and the guidance of
my supervisor, I tried my level best to conduct a research to gain a
thorough knowledge about the project. I put the best of my efforts to
bring out this piece of work; if anywhere, something is found
unacceptable or unnecessary to the theme valuable suggestions are
thankfully acknowledged.
Thanks and Regards
Yours sincerely
Mansimranpreet Singh
 ACKNOWLEDGEMENT
It is my pleasure to take this opportunity to thank all those who helped me
directly or indirectly in having such a wonderful industrial experience. Not
everything that I have received can be acknowledged with a few words, not
everything that I acknowledge will relieve me from my indebtedness.
Training is agglomeration of the theoretical and practical and technical
concepts, which enhances our skills in the field of technology.
No academic endeavor can be single handedly accomplished our sincere
gratitude is the staff of Book my holidays and their kind assistance and
provision of our training.
We sincerely acknowledge our thanks to the teachers for their guidance and
motivation throughout the training and project work.
We would also like to record our gratitude to Mr. HARMANPREET SINGH for
giving us a chance for a successful training here.
Last, but not the least, I would like to thanks all our companions for their
help which was in abundance

Thank you
Harmanpreet Singh
 INDEX

SR. DESCRIPTION PAGE NO

NO
1. PREFACE
2. ACKNOWLEDGEMENT

3. CERTIFICATE
4. INTRODUCTION TO TRAVEL AND
TOURISM
5. COMPANY’S PROFILE

6. INTRODUCTION TO PROJECT
7. SNAPSHOTS
8. BIBLIOGRAPHY
Introduction to Tourism and Travel
The World Tourism Organization defines tourists as people traveling to and staying in places outside
their usual environment for not more than one consecutive year for leisure, business and other
purposes". thus we can deduce the meaning of tourism as an activity. Tourism is viewed in various
perspectives which include: tourism as an industry, as a sector, as a service, as a phenomenon, as an
activity, as a business, art and science.
In phenomenal perspective, it is a thing so out of place in comparison with the rest of the economy
that it's almost hard-to-name.
Travel is motivated by various purposes

Forms of Tourism based on the purpose of visits

Leisure Tourism

Tourists may travel to experience a change in climate and place and learn
something new, enjoy pleasant scenery, or to know more about the culture
of a destination. Tourists, who seek break from the stress of day to day life,
devote their holiday to rest and relaxation, refresh themselves. These
tourists prefer to stay in some quiet and relaxed destination preferably at a
hill resort, beach resort or island resort. Nowadays tourists undertake
various adventure sports activities for leisure and to refresh themselves after
working hard.

Religious tourism
 It is a form of tourism, where people travel individually or in groups for
pilgrimage. The world's largest form of mass religious tourism takes place at
the annual Hajj pilgrimage in Mecca, Saudi Arabia. Modern religious
tourists are more able to visit holy cities and holy sites around the world.
The most famous holy cities are Jerusalem, Mecca and Varanasi.
Family Tourism

Family tourism involves the family unit and their participation in diverse
forms of tourism activity. This includes visiting one’s relatives and friends
for interpersonal reasons. Many people in India travel for visiting their
friends and relatives. While visiting friends or relatives, people also visit
tourists’ attractions in and around the city.

Health Tourism
Health tourism is also called as Medical tourism. People have been travelling
for centuries to improve and rebuild their health and stamina. Today, many
people travel great distances to exotic locations or health care facilities in
faraway countries, in search of medical treatment and care. Medical tourism
is an age-old concept that has gained popularity in the recent times. Many
developing countries are emerging as hot medical tourism destinations
capitalizing on low cost advantages. Many hospitals have specially designed
packages including resorts facilities.
Sports Tourism

Refers to travel which involves either viewing or participating in a sporting

event staying apart from their usual environment. Sport tourism is a fast
growing sector of the global travel industry. Sports tourism refers to people
travelling to participate in a competitive sport event. Normally these kinds of
events are the motivators that attract visitors to visit the events like Olympic
Games, FIFA World Cup. Sports tourism can be adventurous also.
Adventure sport tourism is also called as Adventure tourism. Adventure
sport tourism is more challenging because it takes the tourists into regions
which are less frequently visited and may not have easy access.
Educational Tourism

Educational tourism developed, because of the growing popularity of

teaching and learning of knowledge and the enhancing of technical
competency outside of the classroom environment. In educational tourism,
the main focus of the tour visiting another country to learn about the
culture, such as in Student Exchange Programs and Study Tours,
organizing specialized lectures of the eminent personalities and for research
Business Tourism

The business traveler’s main motive for travel is work. Tourists visit a
particular destination for various reasons pertaining to his /her work such
as attending a business meeting, conferences, conventions selling products,
meeting clients. Business tourism is popularly called as MICE (Meetings,
incentives, conferences, and exhibitions) tourism
Alternative forms of Tourism
Alternative tourism aims at seeking a change from impersonal, traditional
tourism to establishing cardinal rapport between visitors and the local
community. Instead of using touristic commodities these tourists prefer to
use or share the services of local people. The focus in these travels is the
preserved natural environment, authentic atmosphere and cuisine, and
local traditions. Alternative tourism is nowadays regarded as a key to
sustainable development.
 Types of destinations

Smith (1997) categorises destinations into six types:

1. Ethnic destinations – places which promote ethnic and lifestyle of an indigenous

community e.g. dances, religion, ceremonies etc.

2. Cultural destinations – places which promote vanishing lifestyle e.g. local

settings, remote villages, and rural areas with activities like consuming local means,
undertaking costume festivals, folklore dances performances, art and craft
demonstration in old style fashion.

3. Historical destinations – areas which promote historical elements wit attractions

like old towns, churches, monuments, archaeological sites and museums and sound
and light performances done in the ancient way.

4. Environmental destinations – areas which promote natural and environmental

attractions e.g. national parks, mountain climbing, canoeing and camping etc.

5. Recreational destinations – are centers of sports like golf courses, tennis,

ski-slopes, pump-fringe beaches which promote games and social contacts in
relaxed environmental. Forms of tourism here are sports and beach tourism.

6. Business destinations – areas which promote trading, transactions and meeting,

conferences with other activities like recreation and leisure.

Development Tools:
The development tools provide everything you'll need for compiling, running,
monitoring, debugging, and documenting your applications. As a new developer, the
main tools you'll be using are the our website.
 COMPANY’S PROFILE
Book My Holidays
Book My Holidays is an Indian travel company. Office inPatiala Punjab the
company provides online & offline travel services including airline tickets, domestic
and international holiday packages, hotel reservations, rail, and bus tickets

Career Development Centre\

Book My Holidays focusses on its employees as much as it focusses on its
customers. As a part of the company, you get unrestricted access to some
of the most brilliant minds in the business. Our leadership team represents
the incredible journey BMH has been on, and you can find endless
opportunities to learn from their unparalleled experience and expertise

Book My Holidays Culture Wall

Work in an environment where your contribution matters. A place where
out-of-the-box thinking is lauded, passionate debate is encouraged and your growth
and learning are priority#1

Individuals
Training programmers delivered through a network by experts who groom students
for the corporate world by imparting training in specific technologies and have
cumulatively trained more than 2 [Mn+] students.

Travel & Tourism Campus

Through our Campus Training and Travel & Tourism Programme, we deliver
targeted training programmes within the college premise for a batch of
students. At successful completion of the training , all students get Book My
Holidays certificate. This programme not only help student learn
technologies and groom themselves from the experts but it also helps college
in positioning itself better for prospective campus recruiters.
Corporate Trainings
Book My Holidays is proud to have been associated with governmental
bodies in a number of social and skill enhancement projects. Through active
collaboration with the industry, we have the capability to deliver enterprise.
Tourism fully customised to the requirements of our clients. Our trainers
are multi-certified in Tourism and have many years of rich experience in
delivering instructor-led sessions to government and public-sector
employees.
At Book My Holidays we believe that the students should be given a hand
on experience and thus all our courses are a blend of Theoretical and
practical implementation . Course curriculum has been designed in a
manner to increase the employability factor of the students.

Inclusions in Travel & Tourism

1. Tour Packag
 A package tour, package vacation, or package holiday comprises transport
and accommodation advertised and sold together by a vendor known as a
tour operator . Other services may be provided such a rental car, activities or
outings during the holiday. Transport can be via automobile,buses, airline, and
may also include travel between areas as part of the holiday. Package
holidays are a form of product building.

2. Tourist visa
 Tourist visa are a type of visitor visa that you may be eligible for if you only
plan to make a temporary visit for the purpose of tourism. if t may vary from
country to country , but in general, a tourist visa will be granted if you are
travelling for one of the vacations, visiting friend and family , Tourism ,etc.

3. Travel Itinerary

A travel itinerary is a schedule of events relating to planned travel, generally

including destinations to be visited at specified times and means of
transportation to move between those destinations. For example, both the
plan of a business trip and the route of a road trip, or the proposed outline of
one, are travel itineraries.
4. Transportation

● Car traveling is usually an independent transport conveyance where the

traveler decides the route and the length of the...
● Coach traveling uses the same road network as cars. Coaches are well
suited for local mass tourism but can be perceived...
● Rail travel was the dominant form of passenger transport before the age of
the automobile. The railway network usually...
● Air transport is by far the most effective transport mode. Notably because
of prices, only 12.5% of the tourists travel...

5. Accommodations (Hotels)

A hotel is an establishment that provides paid lodging on a short-term basis.

Facilities provided inside a hotel room may range from a modest-quality
mattress in a small room to large suites with bigger, higher-quality beds, a
dresser, a refrigerator and other kitchen facilities, upholstered chairs, a flat
screen television, and en-suit bedroom
6. Tour Guide

A tour guide or a tourist guide is a person who provides assistance,

information on cultural, historical and contemporary heritage to people on
organized sightseeing and individual clients at educational establishments,
religious and historical sites such as; museums, and at various venues of
tourist attraction resorts.

7. City Sightseeing

City Sightseeing is an open-top, sightseeing tour bus operator. As City

Sightseeing has grown and expanded, the company now also provides boat
tours, sightseeing train tours, and guided walking tours.The buses pass by
main tourist attractions and major landmarks, while a prerecorded audio
commentary is provided through headphones in multiple languages giving
important facts and information about what is being seen. Many tours also
have a live guide
 INTRODUCTION TO PROJECT
ABSTRACT
In this project in which we store details about various Destination in which
people can create an imprint memory .Moreover we know about the taste of
the customers for Tour Packages. There is also option for updating search
various Customer based on their activated numbers. The environment used
for this project is all about managing the Tour customers.
This project is based on Packages , Flights , Hotels, visa processing,
customers Dealing ,Callings ,etc . By using some software as well as
Company website which help us to know more about the Tourism.
OBJECTIVES
This concept of Travel & Tourism fulfils the following requirements:
➔ It provides a less expensive as well as an effective method of managing
Customer information.
➔ It provides best facilities for the company to add the customer only
with a single click.
➔ It saves time as well as money

AREAS OF APPLICATION
● This project finds it application in managing Comapany’s information along
with Customer’s information that becomes the part of that company.
● It saves time as well as money.
● Easy to manipulate and modify data regarding company and customer

SYSTEM ANALYSIS
FEASIBILITY STUDY
Feasibility study defines all the requirements to performance characteristics of
system. For system to be feasible, the design needs to undertake various
factors or performance requirements by which the system will be operated.

A feasibility study is short, focused study which aims at selecting the best
system that meets performance requirements. Information is gathered
regarding the general requirements of the proposed system.
 If feasibility study is to serve as the decision document, it answers a number
of questions.

Like

➢ Is it beneficial?
➢ Does it save time and money?
➢ Can it be integrated with other systems already in place?

Planning resources is a very vast concept and we are beginners, thus including
each and every aspects of web, Integrate and automate them in every respect was
not feasible for us. Hence we perform feasibility study to make our project
compatible for present environment. The concept of Tour packages is newer. The
project is built with the help of Latest technologies . which is reliable and efficient
platform to work upon. This concept saves time.

Technical feasibility
Technical feasibility takes of the all the issues concerned with the design and the
development part of the project. It concerns itself with the software, hardware and
the platform related issues. The following are the technical specifications for our
project. The project would require a lot of space for storage of static as well as
dynamic content. As the number of project available increases the space required for
storing them increases.

Economic feasibility
★ It provides an efficient and reliable platform to work upon.
★ It saves time and is thus a faster means of management.
★ It is less costly than the other means of management.

HARDWARE AND SOFTWARE REQUIREMENT

Software Requirements
Operating System : Window XP/7

Hardware Requirements
.Machine : Pentium 4

Speed : 233 MHz and above

Hard Disk : 10GB

RAM : 256MB
Database server : MySQL

Packages
Type of packages

Independent Tour

Independent tours are prepared/formulated for those tourists who want to travel
independently. The components of such tours are air travel, air transfer,
accommodation, travel documents, sightseeing, boat riding, entertainment, and other
travel services. An independent tour may or may not be an all-inclusive tour.
Therefore, tour price varies depending on the type of air travel, air transfer,
accommodation and is inclusive of other tour components. The foreign independent
travel (FITs) and domestic independent travel (DITs) are examples of an independent
tour.

Escorted Tour

When a travel agance includes the services of a well educated and trained tour
manager in its package, the tour is called an escorted tour. Basically, escorted tours
are meant for those travelers who are planning to visit a foreign country first time.

Hosted Tours
A hosted tour means when an agency utilizes the services of another agency at a
particular destination. Suppose a group of French tourists is coming to India. When
the group arrives in India, they are greeted at the airports by TCI, which assists them
in clearing their baggage and transfer them to the hotel.

Incentives Travel/Tour

It is a motivational programme or a fully paid holiday which is given to the employees

by the enterprises as a reward. Mostly in medium and large-scale companies and
usually too distant destinations to spur them in maintaining their track record, to
increase output, improve the image and moreover to earn the long period loyalty of
the employees.

Freedom Tours

Freedom tours are becoming very popular these days among the working class.
These tours are designed as per the choice of tourists. The tourist is free to choose
and plan how they want to travel and enjoy their holidays. These types of tours are
meant for that kind of people who like to decide how, when, and where to travel.

CONCLUSION AND FUTURE SCOPE

CONCLUSION

Computerization is needed in this Shrinking world, where centralization is also

required with globalisation. Managing details like this is an ease in the current
structure of Managing Packages and customers. This way of managing details on
one of the most secure operating system

This way of managing Packages and their customers not only save time but also
lessens administrator and user’s frustration. It is an easier way of managing such
details.
FUTURE SCOPE

The scope of travel and tourism is truly immense: in the last six years, it has
created 11 million jobs and has the potential to create another 37 million
jobs (estimated by the NSSO, Ministry of Tourism) of the 120 million
projected requirement by 2022
 SNAPSHOTS

HOME PAGE : It consist to access in the world of tourism in which we can drive
into the dreams country which we want to go from our childhood.

1.Home Page

Our website for Travel Bookings

2. Flights Booking

Following are steps to book your Domestic & International flights

● Choose trip type ( Round trip, One way & Multi city )
● Select the Take off city (Mumbai, Delhi ,etc)
● Select the Destination
● Choose Depart date
● Compare the price and flight and book it
3. Accommodations

Following are steps to book your Accommodations or Hotels

● Choose city , Area , Property ( 2Star, 3star , 4star ……)

● Check in date
● Check out date
● Rooms & adults
4.Tour Packages

Following are steps to book your Package

● Select the Starting journey ( Delhi, Mumbai ….)

● Choose destination
● Select the starting dates
● Now your are in the deep sea of Packages
● Compare and select Tour Package according your taste
5.Visa

Following are steps to apply your tourist visa

● As every country have their own rules tom apply visa

● Basics documents are required for visa
❖ Passport

❖ Aadhar Card
❖ Photograph

❖ Round flights

❖ Hotels
 6.Bus services

Following are steps to book your Bus tickets

● Select the city (Mumbai, Delhi ,etc)

● Select the Destination
● Choose Depart date
● Compare the price
● And , book it .
7.Activities & Tour

In above image we choose Dubai Activities (Which is favourite and common place
for visitors from whole global)
★ Popular activities in Cruise Tours

★ Popular activities in Desert Safari

★ Popular activities in Aquaventure

★ Popular activities in Burj Khalifa

8.Trip ideas - Discover Places & Plan Your Vacations With Us !
9. Unlock lesser-known Wonders Of India

10. Near By Getaway Properties

 CONCLUSION
The project entitled “Travel & Tourism” has been successfully complied
and made to run using the following main components of Tourism

★ EVENT HANDLING
★ DATABASE CONNECTIVITY
★ LAYOUTS
★ SWINGS
 BIBLIOGRAPHY
BOOKS:

The Medical Tourism Travel Guide:

by Paul Gahlinger (Author)

WEBSITES:
www.bookmyholidays.com

www.google.co.in

en.wikipedia.org