A SUMMER TRAINING PROJECT REPORT ON DEMAT ACCOUNT AT ANGEL

BROKING

Submitted to Goa University

In partial fulfillment of the requirement

For the degree of BBA

BY

ALKA JHA

ROLL NO: - 16

TY BBA

1
 CERTIFICATE

This is to certify that the summer project submitted to Goa University

In partial fulfillment of the requirement

For the degree of Bachelors in Business Administration,

Has been successfully completed by

ALKA JHA /DON BOSCO COLLEGE/BBA/ROLL NO: 16/ 2020-21

Internal Examiner External Examiner Principal

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 DECLARATION

I, Alka Jha hereby declare that the following report on Demat Account at Angel Broking has
been prepared by me during the year 2020 – 2021 and submitted as per the fulfillment degree
of Bachelor of Business Administration.

I also declare that this report is prepared entirely by me and has not previously formed the
basis for the award of any Degree, Diploma, Associate ship, fellowship or other similar titles
of any other university.

Alka Jha

TYBBA

16

Place: Panjim

Date: 10-06-2021

ACKNOWLEDGEMENT
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No work is said to be complete without thanking the people who have helped one in
perceiving any job. So, this acknowledgement is for those people who have played their role
in completion of my summer project. The project would not have been completed without the
kind cooperation and help of certain individuals to whom I owe this heartfelt gratitude.

I am extremely thankful to my college for providing me with the opportunity and all their
contribution.

I also dedicate my sincere thanks to my Guide Dr. Cedric Silveira for his valuable guidance
in the completion of this report successfully.

Lastly, I would say, I am greatly thankful to all the faculty members for their valuable
guidance and suggestions for this project.

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 TABLE OF CONTENT

1. COMPANY PROFILE………………………………………………………… 6-7

2. OBJECTIVES OF THE STUDY…………………………………..………………………………… 8
3. DEMAT ACCOUNT………………………………….………………………… 9
I. WHAT IS DEMAT ACCOUNT ………..…………………………………………..…..………... 9
II. OPENING ACCOUNT ………………………………………………………... 10
III. BENEFITS O A DEMAT ACCOUNT ………………………………………………............... 10
IV. KEY ELEMENTS OF A DEMAT ACCOUNT ………………………… 10
V. FACILITIES AVAILABLE WITH A DEMAT ACCOUNT ……………………………..……. 11
VI. TYPES OF DEMAT ACCOUNT ………………………………..…………12
VII. WHAT IS DEPOSITORY AND DEPOSITORY PARTICIPANT ……………………………14-15
VIII. HOW TO OPEN DEMAT ACCOUNT ONLINE ……………….…16
IX. ELIGIBILITY OF INVESTOR ………………………………..……………………………………….16
X. LIST OF ACCEPTED KYC DOCUMENTS ……………………………16
4. DIFFERENT CHARGES ASSOCIATED WITH DEMAT ACCOUNT …………………….17
5. RESEARCH METHODOLOGY ………………………………..…………18
I. RESEARCH DESIGN ………………………………..………………..………………….19
II. SAMPLE DESIGN ………………………………..…………… 20
III. DATA COLLECTION TECHNIQUES…………………………………………………21
IV. SIZE OF SAMPLES ………………………………..……………21
V. DATA ANALYSIS AND INTERPRETATION………………………………………22-29
6. LIMITATIONS OF THE RESEARCH STUDY…………………………30
7. SUGGESTIONS AND RECCOMENDATIONS ………………………………..………………31
8. BIBLIOGRAPHY………………………………………………………………..32

Company Profile

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Angel Broking is an Indian stockbroker firm established in 1987. The company is a member
of the Bombay Stock Exchange, National Stock Exchange of India, National Commodity &
Derivatives Exchange Limited and Multi Commodity Exchange of India Limited. It is a
depository participant with Central Depository Services Limited (CDSL). The company has
more than 8500 sub-brokers and franchisee outlets in more than 900 cities across India.

The company's services include online stock broking, depository services, commodity trading
and investment advisory services. Personal loans and insurance are also delivered by this
company. In 2006, Angel Broking also started its portfolio management services, IPOs
business and mutual funds distribution arm.

Angel Broking has products such as Angel Eye, Angel BEE mutual fund app, Angel
SpeedPro, Angel Trade and Angel Swift for online trading. Angel Eye is a browser trading
application; SpeedPro is a trading platform application; Angel Trade offers an online trading
platform for share investors; and Swift is a trading app for small devices.

Angel Broking app has been incorporated with a machine learning technology called ARQ,
that keys in up to a billion data points and uses advanced nature-based algorithms,
quantitative analysis and the Nobel-prize winning Modern Portfolio Theory to enable
personalized investment advice to help users get better returns on investments. ARQ is based
on a model where performance has been optimized to provide recommendations with high
probability of outperformance and strike rates. The model has been tested using scientific
back-testing and has also been validated based on its track record.

VISION
To provide best value for money to investors through innovative products, Trading /
investment strategies, state-of-the-art Technology and personalized service.

MISSION

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To create long term value by empowering individual investors through superior financial
services supported by culture based on highest level of team work, efficiency and integrity.

CORE COMPETENCE

 Top quality research and portfolio advisory services for equitities

 Retail focused research products
 Robust internet trading facility
 Commodities research and broking Services
 Depository services through CDSL
 Web based 24 hours back office software
 Good understanding of the sub broker and retail customer needs
 Professional work culture with a personal touch
 Cost-effective processes
 State-of-the-art technology
 Streaming quotes and real-time charts for BSE / NSE (cash/ derivatives)
 Single connectivity and speedy execution of trades
 Private v- sat network for remote areas
 Online technical support and help desk

Objectives of the study

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 The main objective of the study is to know about the potential of the market regarding
peoples dealing in Share Market

 To know the role of Demat Account.

 To know the procedure of opening Demat Account.

 The objective is to know that how many people in the city are aware of Angel
Broking Pvt. Ltd.

 To know where people have already opened their Demat Account and on what basis.

DEMAT ACCOUNT

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Managing one’s finances such as equity or debt can be a hassle, given the tasks one perform
every day. Thankfully the Depository Act of 1996 has made it easier for everyone to manage
their financial securities in a few clicks. Instead of receiving physical copies of shares or
other securities, a Demat account helps one leverage the benefits of an online trading
platform where they hold their financial security on a standardised electronic system.

The Government of India introduced the provisions for a Demat account in 1996 to keep up
with the evolving times where most developed countries offered electronic trading platforms
to reduce fraud, improve market efficiency, and ease trading.

According to the Securities Exchange Board of India (SEBI), a Demat account is mandatory
for anyone trading in financial securities. According to a report, in 2018 about 3.76 million
fresh Demat account were open – the highest in a year after 3 million accounts were opened
between 2007-2008. It is an indication that interest is growing among investors to directly
invest in the equity market. 

What is a Demat account?

A Demat account stands for ‘Dematerialised’ account which means that oner shares, stocks,
bonds, and other financial securities are now available in electronic form rather than a
‘material’ or hard copy form.

A Demat account can hold the following range of securities:

1. Shares
2. Stocks
3. E-gold
4. Bonds
5. Government securities
6. IPOs
7. Exchange-traded funds
8. Non-Convertible debentures
9. Mutual funds traded on the stock exchange

One can think of a Demat account as any other bank account: it shows the credits, debits,
balances, transaction history, and is a place to maintain ones finances electronically. There is
no lower limit to the value of holdings one need to have to maintain the account. One can
have a zero balance when one open the account, and even during the whole time one hold the
account.

Opening account to start stock market investment 

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Opening Demat account is the first step towards starting an investor’s journey. But to start
trading, one needs a bank account, Demat account, and a trading account. A Demat account is
merely a deposit account used for holding securities for the time one trade. A trading account
is necessary to make real transactions. With a trading account, one can invest in a wide range
of investment tools such as stocks, commodities, derivatives, and e-gold.   

If one thinks managing three accounts for trading is cumbersome, they can opt for a three-in-
one account that facilitates seamless trading.  Use the three-in-one account to reduce time in
switching between accounts that can cause one to lose a good a trading opportunity.

Benefits of a Demat account

The technological strides made in the last few years has led to a lot of benefits to holding a
Demat account:

1. Traders can make a transaction at their convenience, making it convenient and time-
saving.
2. There is no tedious paperwork required to register transactions.
3. No risk of theft, delays, or forging of physical copies of share certificates, bonds, etc.
since the securities are stored in electronic form.
4. One can have a single integrated platform for holding debt as well as equity
instruments.
5. Automated credits made to registered Demat account in case of bonus, splits, mergers,
consolidations, etc.
6. Eliminates need for multiple communications: every stakeholder is notified of the
transaction through electronic alerts removing the need to contact the company,
trader, investor.
7. Address changes are updated with every company invested in by the investor through
the Depository Participant.
8. One single share can be bought/sold unlike earlier when shares were transacted only
in lots.
9. Removal of stamp duty costs which were otherwise associated with physical records
of securities has led to significant reduction in the cost of trading.

Key elements of a Demat account

There are four key elements:

1. Depository

There are two authorised depositories operating in India i.e. Central Depository of Securities
Ltd and National Depository of Securities Ltd. These two institutions electronically hold pre-
verified shares.

2. Depository Participant (DP)

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Any financial institution that is registered under SEBI can act as an agent of the Depository
and conduct transactions for the in investor. Any depository service has to be channelled
through the DP. A DP can be a financial institution, a scheduled commercial bank, a foreign
bank operating in India (RBI approved), a stockbroker, a clearinghouse, a state financial
corporation, a share transfer agent, a non-banking financial company, etc. SEBI assigns every
DP a unique code.

3. Investor

The investor is the individual is the owner of the securities. In this case, the person holding
the Demat account is the investor.

4. Unique ID:

Every Demat account has a unique 16-digit identification number which ensures smooth and
transparent processing of securities.

Facilities available with a Demat account

A Demat account is not only used for holding oner financial securities; it also serves many
other functions:

1. Investment transfer

The account holder can transfer all or part of their holdings to another person. The
account holder only needs to fill a Delivery Instruction Slip with the accurate information
and the seamless transfer of shares or other holdings can be carried out.

2. Dematerialisation

The investor can choose to convert their physical share certificates or other physical records
of securities into electronic form through the process of Dematerialising. To do this, the
account holder has to fill out the Demat Request Form (available with every DP) detailing the
information of the physical certificates and submit it along with the original certificates to the
DP. Since every type of security has a different International Securities Identification
Number (ISIN), the investor will have to separate forms for every security.

Once the DP verifies all the documentation, the DP updates the investor account, and the
Depository makes a note of the changes.

Similar to Dematerialising, a Demat security can be processed into a physical record through
rematerializing. For this, the investor needs to fill out a Remat Request Form with the ISIN.

3. Collateral for loan

The value of the security holdings can be used as collateral while applying for a loan.

4. Corporate actions

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The securities in the Demat account are linked with the company. In such a case, whenever
there is a split in equity, a bonus is issued, or the company takes any other step concerning
the shares or other securities, the investor is notified, and the security status is automatically
updated, thanks to the centralised system. A Demat account makes it easy for the investor to
keep an eye on their investments.

5. Freeze the account

Available only when one have specific securities (and not zero balance) in one’s Demat
account, this facility can be used when the investor expects any untoward activities to occur.
One can freeze their Demat account similar to how one block a bank account or a credit card.

6. E-facility

To enable swift transactions, the NSDL allows the investor to make a transaction and then
submit the e-slip to their respective DP.

Types of Demat account

There are three types of Demat accounts which can be opened in India, depending on the
residential status of the investor:

 Regular Demat account: This type of Demat account is available to all investors in

India. One can approach any depository participant (DP) of their choice to open a
regular Demat account. The difference between regular Demat account with the other
types is that it doesn’t offer additional facilities like international fund transfer.    

 Repatriable Demat account: NRIs who hold a non-resident rupee account (NRE) can
open this type of Demat account. This account allows the international transfer of
funds

 Non-Repatriable Demat account – non-resident Indians with a non-resident ordinary

rupee (NRO) account can open this type of Demat account. However, this does not
allow for international transfer of funds.

How to open Demat account?

Opening a Demat account is easy. It can be done in two ways: offline and online.

1. Select a Depository Participant

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Once one has compared the services and benefits offered by different DPs, one can finalise
the most suitable DP for their needs.

2. Fill application form

One will need to fill out an application form for opening a new Demat account. Along with
this, one will need to submit a list of KYC documents such as Identity Proof, Address Proof,
PAN card, Bank details, and ones personal details.

3. Verification process

One will be given a list of rules and regulations to ensure ethical and legal trading, and to
clear any doubts one may have regarding holding a Demat account and the different functions
it serves. The DP will conduct an in-person verification of their KYC documents. One will
have to pay any necessary fee associated with opening a Demat account. The fee depends on
the existing policy of the DP. The fee varies from DP to DP.

4. Final approval

Once the documents are verified, and the final formalities are completed, the new Demat
account will be opened. One will also be given the Unique Identification Number for their
account.

WHAT IS DEPOSITORY AND DEPOSITORY PARTICIPANT

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Depository in many ways can be compared to a bank Securities of the investors are held in
electronic/ book entry form by the depository. Apart from holding the securities, Depository
also provide services related to transactions in securities

In India, a depository participant (DP) is described as an agent of the depository. They are
the intermediaries between the depository and the investors. The relationship between the
DPs and the depository is governed by the agreement made between the two under the
depositories act.

In a strictly legal sense or DP in an entity who's registered as such with SEBI under the
provisions of the SEBI Act.

Think of it like a bank. The head office where all the technology rest and the details of all
accounts held is like the depository and the DPs are the branches that cater to individuals.

At present two depositories viz. National Securities depositories limited (NSDL) and Central
depository services limited (CDSL) are registered with SEBI

National Securities depositories limited (NSDL)

NSDL was the first depository organization promoted by IDBI, UTI and National Stock
Exchange (NSE). NSDL was set up to provide electronic depository facilities for securities
being traded in Capital market. The depositories ordinance was Promulgated by the
government of India in September 1995. The Securities and exchange board of India (SEBI)
issued guidelines for depositories in May,1996.

NSDL has minimum net worth of Rs.100 crores. NSDL deals with shares in dematerialized
form through depository participants who are agents of investors Banks, stockbrokers and
financial institutions. NSDL depository participant can be a public financial institution, bank,
custodian registered stock broker or a non-banking financial company subject to the approval
from the depository company and SEBI. NSDL aims at ensuring the safety and soundness of
Indian capital Market by developing settlement Solutions that increase efficiency minimize
risk and reduce cost.

Central Depository Services Limited (CDSL)

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Central Depository services limited (CDSL) is the second depository in India is setup to meet
the objective the Act and to fulfill the user’s need. CDSL is secured “certificate of
commencement” of business and Feb 8, 1999 from SEBI. The balances in the investors
account recorded and maintained with CDSL can be obtained through the DP. The DP is
required to provide the investor at regular intervals, a statement of account, which gives the
details of the Securities Holdings and transaction. The depository system has effectively
eliminated paper-based certificates which were prone to be fake, forged, counterfeit resulting
in bad deliveries. CDSL offers an efficient and instantaneous transfer of securities.

CDSL was promoted by Bombay Stock Exchange Limited jointly with leading bank such as
State Bank of India, Bank of India, Bank of Baroda, HDFC Bank etc. Each and every activity
of CDSL stem from the essential reason behind forming this depository, that is to encourage
India's individual investors to benefit from actively participating in a depository.

How to open Demat account online?

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There is a more convenient way of opening a Demat account. Equipped with only a
computer/laptop/tab/smartphone, one can open their Demat account in a few minutes.

Here are the steps to open a Demat account online:

1. Head to the official website of the preferred DP.

2. Fill out the simple lead form asking for your name, phone number and city of
residence. One will then receive an OTP on their registered mobile number.
3. Enter the OTP to get to the next form. Fill in the KYC details such as date of birth,
PAN card details, contact details, bank account details.
4. The Demat account is now open! One will receive details such as Demat account
number on their email and mobile.

An investor can have multiple Demat accounts. These accounts can be with the same DP, or
with different DPs. As long as the investor can provide the required KYC details for all
applications, they can open multiple Demat accounts.

Eligibility of Investor

Any registered resident of India with the necessary documentation to prove it can open a
Demat account in India. With certain restrictions under SEBI, even non-resident-Indians can
open a Demat account.

A Demat account can have up to three account holders; two joint account holders and one
main account holder.

Just like with bank accounts, there is a provision to nominate a beneficiary in case of death.
In case of joint account holders, each account holder is encouraged to nominate a beneficiary.
The nominee can be changed or updated as per the wishes of the account holder.

List of accepted KYC documents

In order to open a Demat account, one will require certain documents. One will need one
proof of identity and one proof of address. Here is a list of accepted documentation that can
serve as:

Proof of identity

1. passport
2. driver's license
3. voter's ID
4. IT returns
5. Verified copy of electricity/phone bill
6. PAN card
7. Bank attestation
8. A photo ID card issued by a central or state government body

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Proof of address

1. Voter’s ID
2. Ration card
3. Passport
4. Driving license
5. Bank passbook/ bank statement
6. Leave and license agreement/ agreement for sale,
7. Verified copies of residential telephone/ electricity bills
8. Self-declaration by High Court/Supreme Court judges
9. A photo ID card with address issued by a central or state government body

Different charges associated with a Demat account

The fee depends on the DP and their policy. Usually, there is a one-time account opening fee;
an annual maintenance fee; Dematerialisation fee; a transaction fee/commission on every
transaction made by the DP.

Usually, the account opening fee is waived while the Dematerialisation fee may not exist
altogether.

Research methodology

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Research methodology refers to the search for knowledge. It is a way to systematically solve
the research problem. In it we study the various steps that are generally adopted by the
researcher in studying his research problem along with logic behind them.

Research methodology concerning a research problem or study provide answers to various

questions like why a research study has been undertaken, how the research problem has been
defined, What data have been collected and what particular method has been adopted to
collect the data what technique has been used for analysing the data and a host of similar
other questions.

Though there are more than one alternative approaches available to the researcher but this is
not enough to make the task of selecting the suitable Research Design simpler like the so-
called suitable Research Design simpler. Like the so-called suitable research design may
requires some in between approach. The objective of study being the main determinant of the
validity and reliability of the method adopted the degree of usefulness of the scientific
method since there are many aspects of research methodology in line of action has to be
chosen from the variety of alternative so that individual choice of suitable method is for the
complicated and make a viable whole. The choice of suitable method is for the complicated
by the possibility of many permutations and combinations. The fair selection can be arrived
at through the objective assessment and a comparison of various alternatives. The Finally
selected line of action must ensure that this is indeed best one as against those rejected by the
researcher. In addition the circumstances and problems also having a bearing in the choice.
To count a fem, limitations could be imposed in the sense of funds available, time and
urgency in conducting the research. So the final choice must be based on the assessment of its
advantages and disadvantages when weighted against affecting factors.

Research methodology can be said to have four major components namely Research Design,
sample design, data collection procedure and methods of analysing and reporting the
findings.

Research Design

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The research problem having been formulated in clear-cut terms the researcher will be
required to prepare a Research Design that is he will have to state the conceptual structure
with in which research would be conducted the preparation of such design facilitates research
to be as efficient as possible yielding maximal information. But how all there can be achieved
depends mainly on the research purpose research purpose may be grouped into four
categories

1. Exploration

2. Description

3. Diagnosis and

4. Experimentation

Exploratory Research studies are those whose main purpose is that of formulating a
problem for more precise investigation or of developing the Working hypothesis from an
operational point of view.

Descriptive Research studies are those studies which are concerned with describing the
characteristics of a particular individual or of a group.

diagnostic Research studies determines the frequency with which something occurs.

Experimental Research studies are those where the researcher test the hypothesis of casual
relationship between the variables Research design of the this particular research study of
dematerialization of shares is primarily based on descriptive and diagnostic research design.
As descriptive and diagnostic research design describes the characteristics and determines
the frequency with something occurs respectively, similarly this research determines the
characteristics of the individuals who deals in share and also determine frequency of dealing
on the basis of the characteristics.

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 Sample design

All the items under consideration in any field of enquiry constitute a ‘Universe’ of
‘population’ a complete enumeration of all the items in the population is known as the census
enquiry. This type of enquiry involves a great ideal of time, money and energy. Hence quite
often a few items so selected constitutes what is technically called a sample.

The researcher must decide the way of selecting a sample or what is popularly known as
known as sample design. A sample design is a definite plan determined before any data are
actually collected for obtaining a sample from a given population. Samples can be either
probability or non-probability sample. With probability examples each element has a non-
probability of being included in the sample but non probability sample are those based on
Sample do not allow the researcher to determine this probability.

Probability samples are those based on simple random sampling, systematic sampling etc.
Whereas non-probability sampling are those based on convenience sampling judgement
sampling etc.

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 Data Collection techniques

The required data is collected both from primary as well as secondary sources.

Primary sources - The primary data was collected through the structured unbiased
questionnaire and personal interviews of investors. For this purpose questionnaire included
both open ended and closed ended and multiple choice questions.

Secondary sources - Secondary data is the data, which is collected and compiled for different
purposes, which are used in research for the study. The secondary data includes material
collected from:- magazines and bulletins brochures of angel broking.

Size of samples

The overall sample involved in the study consisted of 50 individuals, keeping in view the
limited resources of a time, a limited sample of individuals. It was fixed beforehand and
every effort was made to cover the given number of individuals with available time for the
collection of data for this project.

Analysis of data

After the data have been collected, the researcher turns to the task of analysing them. The
Analysis of data requires a number of closely related operations such as establishment of
categories, the application of these categories to draw data through coding, tabulation and
then drawing statistical inference. The unwisely data should necessarily be condensed into a
few manageable group and tables for further analysis. Thus researcher should classify the raw
data into some purposeful and usable categories. In the process of analysis relationships and
differences supporting or conflicting with original or new hypothesis should be subjected to
test of significance to determine with what validity data can be said to can be set to indicate
any conclusion.

Interpretation

The interpretation is done on the basis of the analysed data and also some reccomendations
are given to fill the loopholes of the actual scenario.

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 DATA ANALYSIS AND INTERPRETATION

Research is conducted for finding the solution of the problem, so to find the solution of the
problem data analysis and interpretation is a must. There are some questions related to the
research to interpret the result.

The sample size in the study consisted of 50 individuals and data analysis from the response
of these 50 individuals

1. ARE YOU AWARE OF STOCK MARKET ?

The basic purpose of this question is to know about how many people are aware of the stock
market and its activities

Responses No. of Responses % of Responses

Yes 50 100

No 0 0

Total 50 100

Chart Title
60
50
40
30
20
10
0
Yes No

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Analysis

This graph shows that all the 50 individuals were aware of the stock market can also be
possible that investors will rise in near future

2. ARE YOU AWARE OF DEMAT ACCOUNT

The basic purpose of the question is to know about Awareness of Demat account among
respondents

Responses No. of Responses % of Responses

Yes 40 80

No 10 20

Total 50 100

Chart Title

Yes
No

Analysis

The above table clearly shows that from a sample size of 50 respondents 40 individuals were
aware of Demat account

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3. DURATION FOR WHICH INVESTOR HAS BEEN TRANSACT IN THE STOCK
EXCHANGE

The purpose of this question is to know about the duration for which investor has been
transacted in the stock exchange

Duration No. of Responses % of Responses

Less than 1 year 20 40

1 year 5 10

2 year 10 20

More than 2 year 15 30

Total 50 100

Less than 1 year

1 year

2 year

More than 2 year

Analysis

the above table clearly shows that from a sample size of 50 respondents 15 have been trading
in the stock exchange for more than 2 years 10 investors were trading for two years and
remaining 25 for one year or less than a year

4.DO YOU TRADE FREQUENTLY OR OCCASIONALLY ?

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 The purpose of this question was to find out the per cent rate frequently or occasionally

Trade No. of Responses % of Responses

Frequently 20 40

Occasionally 30 60

Total 50 100

Chart Title

Frequently
Occasionally

Analysis

The chart shows us that 30 individuals trade occasionally and 20 individuals trade
frequently.

5. WHICH TYPE OF SCRIPTS DO YOU HAVE ?

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The purpose of this question is to know about which type of script the respondent have.

Scripts No. of Responses % of Responses

Physical 15 30

Dematerialized 35 70

Total 50 100

Chart Title
35
30
25 Series1
20
15
10
5
0
Physical Dematerialized

Analysis

Above graph shows that many individuals have Dematerialization script and some have
physical scripts.

6. DO YOU CONVERT YOUR SHARES ELECTRONICALLY ?

The basic purpose of this question is to know about how many persons are interested to
convert their shares electronically

Responses No. of Responses % of Responses

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Yes 30 60

No 20 40

Total 50 100

Chart Title

Yes
No

Analysis

This chart shows that 30 individuals wanted to convert their shares electronically and rest
were not

7. ARE YOU SATISFIED WITH THE DEMAT SERVICE PROVIDER ?

The purpose of this question is to know satisfaction about Demat service provider.

Responses No. of Responses % of Responses

Yes 45 90

No 5 10

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Total 50 100

Chart Title
50
40
30
20
10
0
Yes No

Analysis

The graph shows that the most of the people were satisfied with the Demat service provider

8. PROBLEM BEING FACED BY THE RESPONDENT RELATING TO TRADING

This question tells us about the type of problems faced by the respondent

Problems No. of Responses % of Responses

No transfer or bad 10 20
delivery of shares

Other type of problem 20 40

No problem 20 40

Total 50 100

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 Chart Title

No transfer or bad de-

livery of shares

Other type of problem

No problem

Analysis

from the above chat we can see that 20 investors face no problem due to the introduction of
beam at nearly 10 respondents face problem due to the non-transfer and bad delivery of
shares because of many companies being listed in the stock exchange the problem of non-
receipt of dividend can be found among 7 investors they were 20 persons who were facing
other problems

LIMITATIONS OF THE RESEARCH STUDY

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 Due to the lack of time it was not possible for the researcher to approach all the people

 The respondents were asked to indicate their true responses to the questions being asked
but rather than giving the response they might have been in form of expert comments which
might have biased the results of a study

 The results of the study may not be universally applicable due to regional constraints

 Money was also considered as a major constraint during the research work

 Personal businesses may be included in the research work.

SUGGESTIONS AND RECOMMENDATIONS

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 As many of the people who dealt in share market are aware of Angel Broking’s
name but not of its services. So companies should advertise its services so that people
can be made aware of all the services provided by the company

 Most of the people are not finding any spare time to convert their shares
electronically so company should approach to such people at their doorstep to open
their Demat account

 As far as people preference regarding opening of the Demat account is concerned

then they mainly prefer two factors that is service and Trust. So it becomes
necessary for the company to take care of these two factors.

BIBLIOGRAPHY

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 Angel Broking’s forms for opening Demat and Trading Account

 Study material of capital market and derivatives market of NCFM

 Sigmund William “Business Research Methodology”, seventh edition

 Websites Visited

www.angelbroking.com
www.SEBI.gov.in
www.bseindia.com
www.nseindia.com

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