THE EFFECTS OF FINANCIAL INNOVATION ON THE FINANCIAL
PERFORMANCE OF COMMERCIAL BANKS IN SOUTH SUDAN
BY:
MAKUR PETER MALAK
D61/61103/2013
A RESEARCH PROJECT SUBMITTED IN PARTIAL FULFILMENT OF
THE REQUIREMENTS OF THE DEGREE OF MASTER OF BUSINESS
ADMINISTRATION, SCHOOL OF BUSINESS,
THE UNIVERSITY OF NAIROBI
2014
DECLARATION
I declare this project is my original work and has never been presented for a degree in
any University or Higher Institution of learning for any academic accreditation
Signed.......................................
Date..............................................
Makur Peter Malak
D61/61103/2013
This research project is presented for approval as university supervisor
Signed.......................................
Date...........................................
MIRIE MWANGI
Supervisor
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ACKNOWLEDGEMENTS
I would like to acknowledge the effort of my supervisor, Mirie Mwangi. I am
particularly grateful for his steadfast support, patience, constructive criticism and
professional guidance.
I wish also to express my sincere appreciation to my family, friends and well wishers
for their understanding and support during the project and MBA program as a whole.
And most importantly I dedicate this work to the Almighty God for granting me
peace, good health and a sound mind.
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DEDICATION
I dedicate this project to the almighty God for the blessings he has accorded to me and
also to my lovely family.
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TABLE OF CONTENTS
Page
DECLARATION .......................................................................................................................ii
ACKNOWLEDGEMENTS ..................................................................................................... iii
DEDICATION .......................................................................................................................... iv
TABLE OF CONTENTS ........................................................................................................... v
ABBREVIATION..................................................................................................................... ix
ABSTRACT ............................................................................................................................... x
CHAPTER ONE ........................................................................................................................ 1
INTRODUCTION ..................................................................................................................... 1
1.1Background of the Study ................................................................................................... 1
1.1.1 Financial Innovation .................................................................................................. 3
1.1.2 Financial Performance ............................................................................................... 4
1.1.3 Financial Innovation and Financial Performance ..................................................... 6
1.1.4 Commercial Banks in South Sudan ........................................................................... 7
1.2 Research Problem ............................................................................................................ 9
1.3 Objective of the Study .................................................................................................... 11
1.4 Value of Study................................................................................................................ 11
CHAPTER TWO ..................................................................................................................... 12
2.1 Introduction .................................................................................................................... 12
2.2 Theoretical Review ........................................................................................................ 12
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2. 1.1Constraint–Induced Innovation Theory ................................................................... 13
2.1.2 Circumvention Innovation Theory .......................................................................... 14
2.1.3. Regulation Innovation Theory ................................................................................ 15
2.1.4. Transaction Cost Innovation Theory ...................................................................... 15
2.3 Determinants of Financial Performance of Commercial Banks..................................... 16
2.3.1 Regulation ................................................................................................................ 17
2.3.2 Costs of Production Reduction ................................................................................ 17
2.3.3 Technological Advancement ................................................................................... 18
2.3.4 Competitive Environment........................................................................................ 18
2.4 Empirical Review ........................................................................................................... 19
2.5 Summary of Literature Review .................................................................................. 23
CHAPTER THREE ................................................................................................................. 25
3.0 Introduction .................................................................................................................... 25
3. 1 Research Design ............................................................................................................ 25
3.2 Population....................................................................................................................... 26
3.3 Sample Design................................................................................................................ 26
3.4 Data collection................................................................................................................ 26
3.5 Data Analysis ................................................................................................................. 27
CHAPTER FOUR .................................................................................................................... 30
DATA ANALYSIS, RESULTS AND DISCUSSION ............................................................ 30
4.1 Introduction .................................................................................................................... 30
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4.2 Response Rate ................................................................................................................ 30
4.3 Descriptive Analysis ...................................................................................................... 31
4.4 Inferential statistics ........................................................................................................ 32
4.4.1 Correlation Analysis ................................................................................................ 32
4.4.2 Regression Analysis ................................................................................................ 33
4.5 Discussion of the research findings ................................................................................ 35
CHAPTER FIVE ..................................................................................................................... 38
5.1 Introduction .................................................................................................................... 38
5.2 Summary of Findings ..................................................................................................... 38
5.3 Conclusions .................................................................................................................... 39
5.4 Recommendations .......................................................................................................... 40
5.5 Limitations of the Study ................................................................................................. 40
5.6 Suggestions for Further Research .................................................................................. 41
APPENDIX I: THE LIST OF COMMERCIAL BANKS IN THE REPUBLIC OF
SOUTH SUDAN ..................................................................................................................... 49
APPENDIX II: INTRODUCTION LETTER .......................................................................... 50
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LIST OF TABLES
Table 4.1: Response Rate ......................................................................................................... 31
Table 4.2: Descriptive Statistics .............................................................................................. 31
Table 4.3: Correlation Analysis ............................................................................................... 33
Table 4.4 Model summary ....................................................................................................... 34
Table 4.5 ANOVA ................................................................................................................... 34
Table 4.6: Regression Coefficients .......................................................................................... 35
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ABBREVIATION
ATM- Automated Teller Machine
BOSS- Bank of South Sudan
CAMEL- Capital Adequacy, Asset Quality Management, Quality Earning
and
Liquidity
CBOS- Central Bank of Sudan
CBSS- Central Bank of South Sudan
CPA- Comprehensive Peace Agreement
KCB- Kenya Commercial Bank
KEPSS- Kenya Electronic Payment and Settlement System
NOVA- Analysis of Variance
ROA- Return on Asset
ROE- Return on Equity
RSS- Republic of South Sudan
RTGS- Real Time Gross Settlement
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ABSTRACT
The purpose of the study was to assess the effect of financial innovation on
commercial bank’s financial performance as the key players in the banking sector
over a period of 5 years. South Sudan’s financial system has been going through
transformations from foreign commercial banks which come with advanced
technology. The study used a casual research methodology and studied 16 commercial
Banks registered with the central bank of South Sudan for January 2009- December
2013. The findings indicate that return on asset (ROA) recorded a mean of 3.2534
with standard deviation of 1.2548. The average number of daily transactions using
ATM for the commercial banks during the study period was 156,547 with standard
deviation of 20,51. It was clear that adoption of financial innovation resulted in strong
financial results of commercial banks in South Sudan.
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CHAPTER ONE
INTRODUCTION
1.1Background of the Study
Over the past decade, the globalization and liberalization of financial markets
advances in both financial and non-financial technologies, and various
political and economic events have increased competition among African
banks( Hwang et al.,2004) and forcing the authorities to deregulate and
restructure the domestic banking industry. Before financial reforms, there
were several potential financial crises among banks: peaks in nonperforming
loan ratio, loose credit, inferior capital adequacy ratio, over banking due to
excessive competition, less profitability and lack of innovation in banks.
To overcome these crises financial liberalization, reforms or restructuring
programs are intended to foster better resources allocation and improve
productivity (Berg et al., 1992). While numerous prior studies have
investigated the effects of financial innovation on banking performances the
overall impact of financial reforms is ambiguous. To this end, developing and
planning effective innovative strategies to prosper this context is critical
requirement. Financial institutions are facing environmental dynamic as a
result of globalization, deregulation, new technologies and e- commerce. They
can enjoy superior performance through the development of organizational
competencies such as innovation (Damanpour, 1991).Innovation may be
defined as the adoption of an internally generated or purchased device, system,
1
policy, program, process, product or service that is new to the adoption
organization.
Innovation may be seen as a means of changing an organization whether as a
response to changes in its internal or external environment or as a pre-emptive
action taken to influence an environment (Rogers, 2003). The researcher wants
to make distinction between three various types of innovation which are
particularly relevant for service firms. These include service innovation,
technological process innovation, and administrative process innovation.
Financial service innovation in banking industry provides new distribution
channel systems such as internet and mobile banking. This provides more
ways for consumers to access their accounts and therefore reduces costs
leading to cost savings. Technological process innovation is relating to new
element introduced into the organization’s production system or service
operation for producing products or rendering its service to the clients
(Damanpour, et al 2001).
The primary purpose is to decrease unit costs of service delivery, increase
equality, service improvement and others. And administrative process
innovation involves the implementation of a new organization method in the
firms’ business practices, workplace organization with a tendency to increase
firm performance by reducing administrative costs, improving workplace
satisfaction ( Damanpour, 2011).
Rogers (1994) argues that defining performance is prerequisite of measuring
or managing it. To this end, financial performance is considered in terms of
2
gains in market share. Market share is valued a powerful performance metric
as it is also a strong predictor of cash flow and profitability (Ambler and
Putoni, 2003). The logic being that firms benefiting from innovation are able
to lower costs and thereby earn higher profits than those competitors with
lower market shares (Jacobson, 1988).
1.1.1 Financial Innovation
Competition along with the explosive changes in information technology fuels
the need for commercial banks to innovate in products, services, and delivery
channels. Pushed by growing consumer demand and the fear of losing market
share commercial banks are investing heavily into banking technology.
Collaborating with hardware, software, telecommunications and other
companies, commercial banks are introducing new ways for consumers to
access their account balances, transfer funds, pay bills and buy goods and
services without using cash, mailing a check or leaving home(Frei et al.,
1998). Humphrey et al (2006) cite ATMS, telephone banking, internet
banking, and e- money as being among the significant innovation affecting
distribution system that influence financial performance smoothly.
Similarly report that client relation management system, banks management
technologies and various other technologies are among the major changes in
internal banking systems that influence positively on banking performance and
profitability. Roberts and Amit (2003) similarly assert that performance does
not result from stand- alone innovation types assume that strong
3
interdependence among internal organizational attributes is fundamental to
achieving effectiveness over time.
Kenyan financial sector has over time developed successfully with innovation
products and services available in financial market. These products are debit
cards, credit cards, ATM cards, M-pesa and others which facilitate the use of
electronic means of payment and sometimes substitute for the use of physical
cash. Similarly these products gain a wider recognition in financial market
leading to reduction of holding amount of money.
As a great triumph for central Bank of Kenya which launches recently a Real
Time Gross and Settlement (RTGS) system and Kenya Electronic Payment
and Settlement System (KEPSS) in 2005, in an effect to modernize the
country’s financial sector system in collaboration with global trends (Oloo,
2007). On reflection, previous banking studies seem to over stress on
innovation acts associated in Kenya. This is therefore, innovation in financial
sector has not only led to the increase in efficiency in commercial banks but
also to development system and asset alternative to holding money.
1.1.2 Financial Performance
In connection with financial performance, companies with capacity to
innovate will be able to respond to innovation challenges faster to exploit new
products and market opportunities better than non- innovative companies
(Miles and Snow, 1978). Performance gap, the difference between what an
organizations is actually accomplishing and what it can potentially
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accomplish- it creates a need for change in the organization which in turn
provide motivation to adopt innovations in order to reduce the perceived gap.
Richard et al (2003) take a resource- based view of the firm to explore the
impact of workforce diversity on organizational performance and conclude
that racial diversity enhances performance for firms that pursue an innovation
strategy. The second argument is anchored on the first- mover advantage
which suggests that organizations innovate to gain first or early mover
advantage that would deliver superior performance. Berger et al (2006) state
that first mover advantage has proven to be more probable in the banking
industry than in other industries due to the importance of bank- client
relationship.
Financial performance measures how well a firm is generating value for the
owners. It can be measured through various financial measures such as profit
after tax, return on net asset(ROA), return on equity(ROE), earning per share
and any market value ration that is generally accepted. Generally the financial
performance of banks and other financial institutions has been measured using
a combination of financial ratios analysis, benchmarking, measuring
performance against budget (Ahmed et al, 2011).
However, despite the undeniable importance of financial innovation in
explaining banking performance, the impact of innovation on financial
performance is still misunderstood for reasons. It seems that there is a lack of
understanding about drivers of innovation and innovation’s impact on
5
financial performance. On the other hand, most previous studies have
neglected the possibility of reverse causality between innovation and financial
performance.
1.1.3. Financial Innovation and Financial Performance
Financial innovation is used by commercial banks to be able to compete in
financial markets and as a result it can improve their performance and
maintain their effectiveness on market (Batiz- Lazo and Woldesenbet, 2006).
This encourages the financial experts and academicians in studying the
relationship between financial innovations and banking performance. Cohen
and Levinthal (1990) argue that adopting specific innovation type will
influence firm performance positively. They further argue that organizations
add new knowledge by building upon their previous knowledge.
Prior experience with a specific innovation type will support further
application of the same body of knowledge in areas where they had success.
Therefore, organization tend to focus on adopting one innovation type because
they possess knowledge in that type and can thus move easily to integrate new
knowledge and create new opportunities to gain performance advantage from
it (Roberts and Amit, 2003). Financial innovation in commercial banks over
time has developed which significantly influences efficient financial
performance.
These are mobile money, and internet banking, ATMS withdrawal and
deposits. In this connection, financial innovation can provide consumer base,
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capital base to enhance their profitability that result to improve financial
performance. In several countries, the most financial performance
measurement is CAMEL, an acronym for the five components of a bank
condition that are assessed; these are capital adequacy, asset quality
management, quality earning and liquidity. Ratings are allocated for each
component in addition to the overall rating of a bank financial performance
(Jose, 1999). All these development coupled with changes in the international
financial environment and the increasing integration of domestic and
international financial market have led to rapid financial innovation
(Nyangosi, 2008).
1.1.4 Commercial Banks in South Sudan
For the last 4 years, the Central Bank of Sudan (CBOS) consistently with
provisional of Comprehensive Peace Agreement (CPA) operates under dual
banking system where Northern Sudan uses Islamic system and the South
Sudan uses a conventional banking system. This dual banking system is a
foundation for the institutional framework that currently supports the financial
sector of South Sudan.
The Central Bank of Sudan (CBOS) with the responsibility to manage the
conventional window of the dual system that is operational in South Sudan
using conventional financial instruments in accordance with Central Bank of
Sudan policies, rules and regulations and its national monetary policy. The
Bank of South Sudan (BOSS) is responsible for chartering and supervising
7
financial institutions in South Sudan in accordance with recognized regulatory
and prudential standards as set by CBOS. In 2008, BOSS produced and
disseminated eleven conventional banking circulars under the authority of the
Central Bank of Sudan (Melody, 2009).
In 2011, South Sudanese went for international supervised referendum to
determine their fate whether to remain in a united Sudan or become
independence. The outcome confirmed independence, and in this connection,
the Central Bank of independent South Sudan enacted laws such Act 2011,
and Act 2012.South Sudan currently has 28 commercial banks, 10 micro-
finance, 11 insurance companies, 2 pension companies and 86 forex bureaus.
The banking sector is drastically growing in South Sudan in recent years. This
is attributable to effective financial innovation, regulation and swift reforms
by the Central Bank of South Sudan.
The commercial banks are in the frontline of automating their functions to
give customers good service. They are engaged in product innovation which
internet banking is taken it roots. Despite the increase in the number of
financial institutions, competition in financial sector is still limited and
services and products are only found in urban centers. Commercial banks of
South Sudan offer only four products deposit accounts& withdrawals, foreign
exchange, and transfer and remittance services. A few of them offer provide
loans, trade finance or saving products. Commercial banks are developing
modern payment systems using RTGS, ATM, credit cards and electronic
transfers.
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1.2 Research Problem
The fast-changing competitive environment, globalization, economic changes,
regulation, privatization and other related factors demands that commercial
banks are run efficiently and effectively by continuously engaging in financial
innovations. In the republic of South Sudan emergence of new technologies,
products, processes, markets and international competitor banks places
demand on any commercial bank to apply any skills necessary to remain
competitive and achieve competitive advantage (Melody, 2009).
The banking industry has already been depicted (Parasuman et al., 2001) as
exhibiting little market orientation and fulfilling services with little regard to
customer needs as well as including branches dissimilar in efficiency which
have contributed to low financial performance. For example in Kenya long
lines, transaction errors, queuing, insecurity and network failures have been
said to be the most frequent problems using banking services (Smith, 1999).
This highly lower customer’s perception on the quality of service offered and
hence reduces the bank’s credibility hence profitability (Joseph et al., 2003).
Wu, et al (2007), empirical examination was carried out in Chinese about the
Impact of financial development and bank characteristics on the operational
performance of commercial banks in the Chinese Transitional Economy.
Pooled cross- sectional banks and time series date are employed in the
empirical estimation with sample of 14 Chinese banks. The period under
consideration was from 1996- 2004. Empirical results exhibit higher levels of
monetarization that can translate into better ROA performance for banks.
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Mwangi (2007) examined the study on factors influencing financial innovation
of 48 companies listed at NSE. The objective of the study was to establish the
macro- environmental and its factors influencing financial innovation in
Kenya’s Securities Market.
The study was conducted between 2005- 2006. The data in this study was
summarized and presented in forms of tables, percentages, mean scores, and
standard deviation. Mwangi stated that financial competition and integration
had an influence on financial innovation amongst financial institutions.
Since the independence of South Sudan from Sudan in 2011, the financial
sector is still small and under-developed despite very strong demand for
financial services. Despite the increased number of financial institutions,
competition is still limited and services are mainly concentrated in the urban
hubs, the banks offer four main products namely basic deposit accounts,
foreign exchange, transfer, and remittance services. A few commercial banks
provide loans, trade finance, or saving products.
There is a big question whether mobile banking and Internet banking, credit
cards, and agency banking represented positive change and are affecting the
financial performance of the commercial banks in South Sudan. As the
importance of financial innovation in developing countries increases, so does
the need for research on the subject. Despite the recognized importance of
financial innovations and an extensive descriptive literature, there have been
10
surprisingly few empirical studies done at the republic of South Sudan. This
situation has denied the banks the much needed information regarding this
important area of financial innovations sometimes leading to reverse causality
in the innovation performance relationship.
1.3 Objective of the Study
The objective of this study is to establish the relationship between financial
innovations and financial performance of commercial banks in South Sudan
1.4 Value of Study
The essence this topic of study is to find the effects of financial innovation on
financial performance of commercial banks of South Sudan. The significance
of this study will help to indicate on how financial innovations in commercial
banks contribute to effective financial performance. In this case, bank
managers will use this study to make financial decisions.
Furthermore, South Sudanese consumers will get education on how they will
be able to know their benefit provided by financial innovations in form of
internet banking, bank transfer, ATM cards, loans and many more.
More so, the study will also contribute a huge body of knowledge relatively to
academicians, researchers, scholars and students. Further studies will
preferably be drawn out of this significance finding. Finally investors, policy
makers as well as economic developers will use this important finding to
broaden their knowledge and further help to contribute to administer their
economies.
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CHAPTER TWO
LITERATURE REVIEW
2.1 Introduction
The literature review in this chapter will cover theoretical framework and
empirical studies that the researcher will carry out in the field of financial
innovation in commercial banks in South Sudan banking industry. The study
will focus on the relationship between financial innovation and commercial
banks performance.
2.2 Theoretical Review
The term innovation has its roots from the Latin word ‘novus’ which means
‘new’ and derived in to the verb ‘in novus’ that covers the meaning ‘to make
new’. Therefore, in the broadest context to innovate is to begin or introduce
something new for the first time, (the American Heritage Dictionary,
2000).Leonard &Swap (1999), study innovation in connection with
‘creativity’ so, innovation is the end result of creative activity. From this
perspective, as the end result of the creative process, innovation is a
combination of knowledge in novel, relevant, valued new product, process or
service.
According to Tidd et al (2001), innovation is more than simply coming up
with good ideas; it is the process of growing them practical use. In other
words, innovation is defined as the use of new knowledge to offer a new
product or service that customers demand (Abernathy et al., 1998). Financial
innovation is the core of the strategic transformation of commercial banks.
12
Commercial banks take the principle of demand- oriented and regard market
as centre. In this case, the researcher will organize discussion along the lines
of the four major categories that describe in the chapter one: These include
service innovation, technological process innovation, and administrative
process innovation.
Schumpeter (1934) classifies in two major categories: product and service
innovations. Product innovations comprise of the creation of a new good
which more adequately satisfies existing or previously satisfied needs
(Schumpeter, 1934). Product innovations also include the creation of
completely new products, which provides a monopoly position to the
innovation.
2. 1.1Constraint–Induced Innovation Theory
Constraint-induced innovation theory is advanced by (Silber, 1983) stating
that the purpose of profit maximization of financial institutions is the main
reason of financial innovation. Though there are some external and internal
environmental hurdles which distract realization of profit maximization. These
hurdles tend to undermine the efficiency of financial institutions.
These constraints can be self- imposed, market- imposed or government
imposed. Silber (1975) expressed his opinion on institutions’ behavior as a
sample linear programming model of optimization where firms maximize
utility subject to a number of internal and external constraints. This particular
researcher concluded that the model could explain a round 60% of all
13
innovations that have taken place during the last period. The final conclusion
statement of this theory is that there are two main constraints which lead to
increase of economic benefit through reduction of cost, a better allocation of
risk and circumvention of out-dated regulation.
2.1.2 Circumvention Innovation Theory
According to Kane (1987), advances the theory of circumvention innovation
theory. In his arguments, he outlines the government forms of controls and
regulations in financial sector. The regulations or controls may be in form of
property taxation imposed on financial institutions which can reduce potential
profit in which this theory seems to rectify creating enabling gap between
political and financial forces. This scholar however, argues against
government regulations that positively directs financial market in a market
economy way.
Kane has used his model to establish most of the evolution that had taken
place in the United States during the last four decades. Kane’s main force is
the regulative function between the federal deposing regulation and the
exogenous market forces such as technological dynamic change, changing
depositing environment and uncertainty about financial prospective
developments. Innovation takes the product dimension in order to circumvent
regulation. A final focus is that the final synthesis is going to be a new thesis
and the process could go on indefinitely.
14
2.1.3. Regulation Innovation Theory
Regulation innovation theory is advanced by Scylla et al (1982). He argues
that financial innovation from his point of view related to historical
development of economy. The theory is connected with social regulation
which portrays mutual influence and mutual causality economic regulation. He
further explains regulations innovation theory seems facing a lot of lack of
allowance in planned economic system however, in free market economy, it
changes can take their course in financial institutions allowing financial
innovation.
The tax reform Act of 1986 is an example of federal income tax deduction for
non- mortgage consumer debt. The theory goes further to support Modigliani-
Miller preposition that states that taxes and regulations are only reasons for
investor to care what security firms issue whether debt, equity and the rest of
security instruments.
2.1.4. Transaction Cost Innovation Theory
According to Hicks and Niehans (1983) transaction cost innovation theory,
refers to reduction of transaction cost in response to advance technology. The
cost reductions stimulate financial innovation as well as improve efficient
service delivery. Transaction costs play an important role with respect to
innovation. In this case, theory explains it in relationship to other aspect that
the primary reason of financial innovation in financial institutions is profit
maximization.
15
Hicks and Niehans (1983) pioneered the theory of the transaction cost. Hick
and Niehans argued that the dominant factor of financial innovation is the
reduction of transaction costs. The reduction of transaction cost can stimulate
financial innovation and subsequently improvement of financial services. The
theory studied the financial innovation from the perspective of microscopic
economic structure change. The theory’s motive further explained another
perspective relative to the radical motive of financial innovation of firms’
purpose of earning shareholders’ wealth or benefits.
2.3 Determinants of Financial Performance of Commercial
Banks
Several factors noted by (Kireyev, 2001) may explain the deficiency in
financial performance in the financial sector. Primarily limited bank lending to
the private sector may be attributed to better risk management and improved
vigilance by commercial banks at times of acute macro- economic instability
and policy uncertainty.
Besides collateral requirements and high interest rates, small borrowers may
be discouraged from taking loans because of such factors as well as high cost
of accessing banks, complexity of procedure and inflexibility of loan terms
(Ahmed, 2003). These are high inflation rate, interest rates, and exchange rate
which prompt financial innovation organizations to have no choice but try to
minimize factors in order to embrace financial innovations. There may be
those who might have the motive to avoid or evade regulations. In addition
could have a monitoring of monitors. Problem: monitors of monitors lack
16
information. Where, government ministry lacks information sometimes the
only way out is to have the monitors monitoring each other (Stigler, 1994).
Government could make use of the private sector for instance private firms to
monitor each other, such as the Private Auditing Firms.
2.3.1 Regulation
Deals with the accepted practices of firms in their chosen activities and are
geared towards reducing the risk of systematic failure and thereby avoiding
the disruption caused by financial collapse. Chew (1997) stated that the main
incentive to innovate is a desire to evade official regulation. These require
financial institutions to satisfy capital adequacy requirements, diversify their
risk, adopt generally accepted accounting policies, engage professionally
suitable managers, report their true financial position and be subject to
effective supervision.
Managers, owners and financial institutions are mandated to minimize adverse
selection and detailed conduct rules to guard against moral hazard. The key
objective of prudential regulation is to achieve stability without comprising
efficiency. The extent and success of designing prudential regulations based
on market mechanisms which do not distort competition and financial
behavior remains an enigma.
2.3.2 Costs of Production Reduction
The financial innovation can minimize coats such as marketing cost that
provides a critical role to play in financial institutions. Therefore, innovation
17
makes possible either a reduction in cost or an increase in revenues. Ho (2006)
agrees that financial innovation, like other economic behaviors, generally
arises in anticipation of material gains following a cost- benefit analysis.
2.3.3 Technological Advancement
Technological advancement in financial markets is new elements introduced
into an organization’s production system or service operation for producing its
products or rendering its services to the clients (Damanpour and
Gopalakrishnan, 2001). The drivers of these innovation acts are primary
decrease in unit costs of service delivery, increase in quality, service
improvement, reduction in delivery time and increase in operational
flexibility. Cohen et al (1989) contend that technology has worked in major
ways to bring this about. Firstly, the greatly reduced costs and expanded scope
of telecommunications have created a global financial market.
2.3.4 Competitive Environment
Ho (2006) contends that competition has also emerged between commercial
banks and financial institutions such as investment banks, insurance
companies, pension companies and many more. And thus the development of
financial globalization is intensified the need for modifying the current
structure and the condition of financial systems. The success of financial
institutions depends on free market economy providing that significant
existing structures of financial industry are available. These are the degree of
concentration, ease of entry, competition in banking sector and financial
development instruments.
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2.4 Empirical Review
Zewdie (2013) carried out a study on effect of financial innovation on the
financial performance of commercial banks in Kenya. In his study, he had the
population of the study consisted of all 43 commercial banks in Kenya. The
primary data for the study was collected from the majority banks i.e. 32 banks
responded the questionnaire well and secondary data was collected using
publication, annual financial statement reports of commercial banks on the
website and the bank supervision annual report from 2006- 2012 which was
organized by the Central Bank of Kenya.
Multiple regression models with SPS-20 used and descriptive statistics such as
means, standard deviation and regression analysis was applied to analyze the
data. The actual effect of financial innovation on financial performance was
measured by regressing ROA and ROE against 12 financial innovations. The
main findings of the study were financial innovations such as number of ATM
cards, number of credit cards issued to customers.
Number of debit cards issued to customers, number of minor/children account,
number of special deposit account, number youth oriented account, and
number of customers registered for e- banking and number customers
registered for mobile banking and number of agency banking had imposed
ROA of the bank studied. The study recommends that however, financial
innovation is yet shows significant positive effect on the performance of
banks, it needs for future investigations beyond financial measures used in the
study as technology continues to penetrate market.
19
Corolyne (2012) assessing the effects of financial innovation on commercial
bank’s financial performance in Kenyans at 30th June 2012. Corolyne studied
all 43 registered commercial banks at that time for a period of 4 years. She
used secondary data from published central banks’ annual reports whereby the
independent variable was financial innovations unique to commercial banks
while dependent variable was consolidated financial performance of all banks.
She found out that financial innovation indeed contributes to and is positively
correlated to profitability in the banking sector particularly that of commercial
banks.
Ngari et al (2014), in assessing, the relationships between credit cards, mobile
banking, influence of internet banking and agency banking on the performance
of commercial banks in Kenya. They studied 40 commercial banks registered
in Kenya by the central bank for the period 2008-2012. They used secondary
data from published financial statements whereby the independent variables
were credit cards, internet banking, mobile banking, and agency banking and
the dependent variable was financial performance. They found out that some
banks in Kenya had adopted some financial innovations such as credit cards,
mobile, internet and agency banking and indeed financial innovations had
great impact on the financial performance of the banks.
Patrick (2011) studied the relationship between the adoption of financial
innovation and the profit levels of commercial banks in Kenya; he studied 44
registered commercial banks by the central bank of Kenya in the period 2005
20
to 2010. He used linear regression whereby Innovation was an independent
variable and profitability as the dependent variable; he also used primary data
in the form of questionnaire and review of secondary data. He found out that
there is a significant relationship between the adoption of various financial
innovations and the profit levels of the commercial banks in Kenya.
Prasad et al (1997) consider the overall impact on IT on productivity in the
retail banking industry in the United States. Using a Douglas Cobb-
production function, Prasad and Harker estimate the following equation using
a combination of publicly available and proprietary data: the output of the firm
is equal to IT capital investment, non- IT capital investment, IT labor expenses
and non- IT labor expenses. Q= eBocB1KB2SBLB3, and B1, B2, B3, and
B4are the associated output elasticity. The variable that determines the output
of the firm are not correlated in that is like comparing different items that are
not related to measure financial performance. IT labor presents a very different
picture than does IT capital. IT labor contributes significantly to output. Its
marginal product is higher than that of non- IT labor.
Rather than make the simplistic conclusion from this that a single IT person is
equivalent to 10 non- IT persons, it is better perhaps to speculate that this may
simply reflect the fact that there is significant difference between the types of
personnel involved in IT and non- IT functions. It is more interesting to
compare the marginal product of IT capital versus IT labor. It is striking that
while It labor contributes significantly to productivity increases, IT capital
does not. In my view the finding is not true because both IT labor, IT capital
21
and non- IT labor contribute significantly to the increase of financial
performance.
Dececco (1987) constructed a linear program model to estimate the
opportunity costs of deposits, adventures, and capital for large banks from
1952- 1972. He formed that, the rising shadow prizes of these items as they
approached regulatory constraints were associated with some of the major
innovations of the 1960s.Dececce stated that the regulation in Italy was
erected at protecting the emergence of finance market through reduction of
risk by regulation specifying common standard to guarantee minimum levels
of trust worthiness and regulation reduces undesirable excessive competitive.
Dauda et al (2011) in assessing the relationship between financial innovation
and commercial banks performance in Nigeria used fifteen (15) major banks
in the Country. Two null hypotheses based on two different sets of
questionnaires were distributed to selected banks employees and customers
were formulated to test whether there is no significant relationship between
technology innovation and banks performance; and between technological
innovation and Nigerian banks employee’s performance. Pearson correlation
co-efficient was used to analyze the hypotheses. Findings revealed that
technological innovation influenced banks employee’s performance,
customer’s satisfaction and improvement in banks profitability.
Joshua Abor (2005) in assessing the relationships between effect of
technological innovations on banking services in Ghana. The dependent
22
variables were banking products and services such as Automated Teller
Machines (ATMs), Telephone Banking, PC-Banking, and Electronic Funds
Transfer at Point of Sale (EFTPoS) and the independent variable was the
banks performance. The study focused on customers with banks that have at
least one form of technological innovation. The results of the study generally
indicated that, technological innovation or electronic delivery channels have
contributed positively to the provision of banking services and the growth of
the Ghanaian banking industry.
Muthoni (2013) undertook the study determining the causal effect of financial
innovation on financial performance of insurance companies in Kenya. For
this study 45 insurance companies and Re- insurance companies operating in
Kenya as at 31st December 2012 were used. Data was drawn from a period of
five years that is 2008- 2012. The primary data was collected through
questionnaire and where appropriate the secondary data was obtained from
published information. The data was analyzed using descriptive and inferential
statistics to generate descriptive regression of co- efficient as well as to
determine the fitness of the model. Results indicate the relationship between
new product and financial performance is insignificant. Results reveal that
operations possess and system innovation is statistically significant in
explaining return on assets of insurance companies.
2.5 Summary of Literature Review
The summary of literature review stresses that various facts of financial firms
have been undertaken in relations to financial innovation. Cost unit of
23
production that leads to increase in profits facilitated by innovation in
financial firms. However, several of financial institutions are constrained by
the existing government regulations that sometimes suffocate innovations. The
body of literature is articulating types of innovations enabling financial
institutions to raise their competitive strength improve their risk management
skills and better satisfy needs of their customers and market requirements.
Theories of innovation have been discussed in the body of literature review. In
this case, the constraint- induced innovation theory, circumvention innovation
theory, regulation innovation theory and transaction cost innovation theory.
Several studies both global and local have been reviewed in the empirical
studies.
24
CHAPTER THREE
RESEARCH METHODOLGY
3.0 Introduction
This chapter presents the methods and procedures that will be followed in
conducting research in pursuit of evaluating the effect of financial innovation
on the financial performance of commercial banks in South Sudan. The
chapter also considers in detail the methods that will be used to collect
primary or secondary data that requires in this study. Therefore, the chapter
discusses the research design, population size, sampling technique, the
estimated models and the source of data for this study, and consequently, data
collection and data analysis.
3. 1 Research Design
This research is a descriptive design to meet the purpose of the study.
According to Mugenda et al (2003) define a descriptive research as the process
of collecting data and analyze in order to describe the specific phenomenon in
its present of affair and linkages between different factors at that time. The
objective of this study is to determine the relationship between financial
innovation and the financial performance of listed commercial banks with
Central Bank of South Sudan.
25
3.2 Population
In connection with the topic matter of the study, the target population of the
study will consist of 28 commercial banks in South Sudan. The period will be
five years, from January, 2009 to December 2013.
3.3 Sample Design
For this study, the design will involve determining the effect of financial
innovation (the independent variable) to financial performance (the dependent
variable) of commercial banks. Given that there are 28 commercial banks, the
target sample of this study will be drawn from 18commercial banks in Juba,
South Sudan.
Since the main objective of the research is to find the effect of financial
innovation on the financial performance of commercial banks in South Sudan,
financial performance will be measured by the return on the net assets which
is dependent variable. Independent variables will involve among them product
innovation, include number of new deposit accounts, new credit arrangements,
and process innovation such as introduction of electronic banking, internet and
mobile banking. All these may lead to increase in banks’ return on net assets.
3.4 Data collection
The study will use secondary data that can be obtained from annual report
published by Central Bank of South Sudan from 2010 to 2013. Additional data
will also be collected from the respective commercial banks in form of annual
reports, quarterly financial statements, and monthly issue financial journal.
26
This secondary data sources will significantly come up with relevant result for
this study; commercial banks’ return on net assets, the number of product
innovation, and the number of process innovation.
3.5 Data Analysis
In order to determine and test the relation between the dependent variable and
each independent variable, the instrument of data analysis for this study will
be regression analysis tool. The discriminate analysis that will come up with a
regression function that will estimate relationship between financial
performance of commercial banks in South Sudan and the financial innovation
strategies. The tools for financial performance measurement are operational
efficiency for instance benchmarking, comparing performance against
budgeted and financial ratios. Financial innovation is measured and quantified
using other independent variables like product innovation, process innovation,
service innovation and technological innovation.
Analytical model that will be use in this study is multiple regressions to
determine the effect of financial innovation on the financial performance.
Multiple regression attempts to determine whether a group of independent
variables together can predict a result given dependent variable. The general
form of model to be used shall be regressed using financial performance
against four independent variables such as process innovation, service
innovation, product innovation and technological innovation.
27
The researcher seeks to extend the model as advanced by Okiro (2013).Below
is the analytical model that will be used by the researcher to determine the
effect of innovation on financial performance of commercial banks in
Southern Sudan.
YF =β0 + β1x1 + β 2x2 + β 3x3+e
Where:
YF= the financial performance will be measured using and Return on Equity
(ROE).
X1= the number of Transactions done using ATM per day (Withdrawals,
deposits)
X2= the number of transactions done using a phone per day (paying bills,
accessing the account (update, checking the balance), borrowing and
depositing.
X3=The Amount of Money borrowed using internet transactions.
β0, β1, β 2,β 3= Gradient/Slope of the regression measuring the amount of the
change in Y associated witha unit change in X
€=Error term within a confidence interval of 5%
3.5.1 Diagnostic Tests
A t-statistic test will be used to determine the significance of the independent
variables in influencing financial performance of commercial banks in South
28
Sudan .t-test will be used to test the hypothesis that a particular coefficient is
significantly different from zero or whether the estimated coefficient value
occurred by chance in equation. The tests will be performed at 95% levels of
confidence.
29
CHAPTER FOUR
DATA ANALYSIS, RESULTS AND DISCUSSION
4.1 Introduction
This chapter presents the data findings and analysis in form of tables, and
measures of central tendency such as frequencies, percentages, mean and
standard deviation. Descriptive statistics was used to analyze the findings
obtained from the data of the financial statements of the Commercial Banks in
South Sudan.
4.2 Response Rate
The study targeted 18 commercial banks in South Sudan and data was
obtained from a sample size of 16 of those commercial banks. Of the 18
sample of the commercial banks under study, data was extracted from 16
commercial banks this therefore created a response rate of 88.88% response
rate. According to Mugenda and Mugenda (2003) a 50% response rate is
adequate, 60% good and above 70% rated very good. This also collaborates
with Bailey (2000) assertion that a response rate of 50% is adequate, while a
response rate greater than 70% is very good.
This implies that based on this assertion; the response rate which in this case
was 88.88% is very good. The study used descriptive and inferential analytical
techniques to analyze the data obtained. The study used Ordinary Least
Squares (OLS) regression models. However, before running the regressions,
descriptive statistics and correlation analysis were calculated. Correlation
analysis shows the relationships between the different variables considered in
30
the study. The correlation matrix presented simple bivariate correlations not
taking into account other variables that may influence the results.
Table 4.1: Response Rate
Response Rate Frequency Percentage
Response 16 88.88%
Unresponsive 2 11.12%
Total 18 100.00%
4.3 Descriptive Analysis
Table 4.1 presents the descriptive statistics and the distribution of the variables
considered in this research: financial performance (ROA), number of
transactions per day using ATM, number of transactions per day using phones
and the amount of money borrowed using internet transactions. The
descriptive statistic considered was minimum, maximum, mean and standard
deviation. Mean was used to establish the average value of the data; standard
deviation gave the dispersion in the data.
Table 4.2: Descriptive Statistics
Transactions- Transactions- Money
ROA
ATM Phones borrowed
N Valid 4 4 2 2
Mean 3.2534 156,547 207,580 24,025,584
Median 4.278 78,258 133,584 13,874,605
Std.
1.2548 20,511 45,228 2,580,158
Deviation
Minimum 1.801 96,355 135,850 15,857,002
Maximum 7.251 275,593 367,855 36,581,020
Source ;( Research Findings)
31
From table 4.1 shows that return on asset (ROA) recorded a mean of 3.2534
with standard deviation of 1.2548. On average the commercial banks received
a net income of Ksh6.9839 for every shillings invested in equity. The average
number of daily transactions using ATM for the commercial banks was
156,547 with standard deviation of 20,511 during the study period.
4.4 Inferential statistics
The inferential statistics involved the use of correlation and multiple linear
regression analysis. The regression analysis was done using Ordinary Least
Squares (OLS) method. However, before running the regressions, descriptive
statistics and correlation analysis were considered. Correlation analysis shows
the relationships between the different variables considered in the study. The
correlation matrix presented simple bivariate correlations not taking into
account other variables that may influence the results.
4.4.1 Correlation Analysis
The study sought to establish the relationship between financial innovations
and financial performance of commercial banks in South Sudan. Pearson
Correlation analysis was used to achieve this end at 99% and 95% confidence
levels. Table 4.3 shows positive and moderate (R=0.5811) linear relationships
between the number of daily transactions using ATM and financial
performance of commercial banks in South Sudan. This implies that an
increase in the number of daily transactions using ATM increase profitability
of the commercial banks. The number of daily transactions using phones has
positive but very weak relationship with the financial performance of the
32
commercial banks (R= 0.0129). Money borrowed showed weak but negative
relationship with the financial performance with the commercial banks (R= -
0.2518) implying that an increase in the amount of money borrowed using
internet transaction will reduce the financial performance of the commercial
banks.
Table 4.3: Correlation Analysis
Transactions- Transactions Money
ROA ATM -Phones borrowed
ROA 1.0000
Transactions-
ATM 0.5811 1.0000
Transactions-
Phones 0.0129 -0.8606 1.0000
Money
borrowed -0.2518 -0.3178 -0.2773 1.0000
4.4.2 Regression Analysis
Regression analysis was used to measure the relationship between individual
independent: the number of daily transactions using ATMS, number of daily
transactions using mobile phones and the amount of money borrowed using
internet transactions. The regression analysis was of the form:
YF =β0 + β1x1 + β 2x2 + β 3x3+e
Table 4.4 illustrates model summary for the regression. Model summary
indicates the determinant of coefficients which gives the proportion of the
change in dependent variable (financial performance) that is attributed to the
changes in explanatory variables. A table 4.4 result indicates R square of
0.483 indicating that 48.3% of the total variation in the financial performance
33
of commercial banks is attributed to the changes in the explanatory variables.
The study also used Durbin Watson (DW) test to check that the residuals of
the models were not auto correlated since independence of the residuals is one
of the basic hypotheses of regression analysis. Being that the DW statistic
were close to the prescribed value of 2.0 (1.967) for residual independence, it
can be concluded that there was no autocorrelation.
Table 4.4 Model summary
R Adjusted
Std. Error of Durbin-Watson
Model R R
Square the Estimate
Square
1 0.694 0.483 0.653 0.02127 1.893
Analysis of Variance (ANOVA) was used to make simultaneous comparisons
between two or more means; thus, testing whether a significant relation exists
between variables (dependent and independent variables). This helps in
bringing out the significance of the regression model. The ANOVA results
presented in Table 4.5 shows that the regression model has a p- value of 0.023
which is less than 0.05 therefore the model is significant for estimation.
Table 4.5 ANOVA
Sum of
Model df Mean Square F Sig.
Squares
Regression 34.675 3 17.786 3.7326 0.023
1 Residual 78.8003 4 4.765
Total 113.4753 7
34
Table 4.6 shows the regression coefficients of independent variables. The
following regression model was established:
ROA= 2.2507 + 2.78TATM + 0.047TPN + 0.093BORRED
Table 4.6: Regression Coefficients
Model Unstandardized Standardized t Sig.
Coefficients Coefficients
B Std. Error Beta
(Constant) 2.2507 .277 4.257 .0000
Tran-ATM 0.2502 .580 2.78 3.48 .004
Tran-Phones 0.511 .048 0.047 -2.02 .026
Borrowed 0.093 -.033 0.093 1.821 .047
4.5 Discussion of the research findings
From the regression coefficient above, holding the number of daily
transactions using ATMs, the number of transactions using phones and the
amount of money borrowed using internet transactions, commercial banks in
South Sudan will realize profitability of 2.2507 units. All the explanatory
variables are statistically significant at 5% level of significant in explaining
the variation in the profitability of the commercial banks. The number of daily
transactions using ATMs is statistically significant and positively relate to the
financial performance of the commercial banks. A unit increase in the number
of the daily transactions using ATMs will lead to 2.78 unit increase in the
financial performance of the commercial banks.
The study also established a positive and significant relationship between the
number of daily transactions using mobile phones and the financial
35
performance with the commercial banks. A unit increase in the number of
daily transactions using mobile phones will lead to 0.047 unit increase in the
financial performance with the commercial banks. The amount of money
borrowed using internet transaction is positively related with the profitability
with the commercial banks. A unit increase in the amount of money borrowed
will lead to 0.093 unit increase in the financial performance with the
commercial banks.
This is consistent with a study by Noyer (2007) which argued that financial
innovation in the banking industry has been spurred by research in products
and services and new distribution channel systems such as internet and mobile
banking as well as innovation in payment systems. This, according to Noyer
(2007) has translated into more improved financial performance of the banks
that make a conscious effort to innovate. Although this study looked at banks
grouped as a sector, and not individually, improved of performance of banks
individually would result into better sector performance.
Nyathira, (2009) further used causal research design for a population 43
commercial banks in Kenya as at 30th June 2012. The study used secondary
data from published central banks’ annual reports whereby the independent
variable was financial innovations unique to commercial banks while
dependent variable was consolidated financial performance of all banks. Study
results indicated that financial innovation indeed contributes to and is
positively correlated to profitability in the banking sector particularly that of
36
commercial banks. This is further supported by high uptake of more efficient
financial systems in substitution for the less efficient traditional systems. This
is evidenced by the negative correlation between Real Time Gross Settlement
and Automated Clearing House (Cheques and EFTs) throughput over time; as
well as that of profitability and Automated Clearing House throughput.
A study also by Tidd and Hull (2003) also determined that the banking sector
in emerging economies is characterized by rapid innovations in new financial
instruments, systems and explosive growth in information technology which
have fuelled financial performance.
Gitau, (2011) in his study of determining the relationship between financial
innovation and financial performance of commercial banks in Kenyan took a
Quasi-experimental research design and concluded that commercial banks had
adopted process, product and institutional innovation. Product innovation
strategies adopted by the commercial banks were Credit cards, business club
and unsecured loans. Institutional innovations adopted were Insurance
services, credit reference bureau and Islamic banking. Process innovation
adopted were RTGS, mobile and internet banking. It was clear that adoption of
financial innovation resulted in strong financial results of commercial banks.
37
CHAPTER FIVE
SUMMARY, CONCLUSIONS AND RECOMMENDATION
5.1 Introduction
This chapter is a synthesis of the entire study, and contains summary of research
findings, exposition of the findings, commensurate with the objectives, conclusions
and recommendations based thereon.
5.2 Summary of Findings
Result from chapter indicates that return on asset (ROA) recorded a mean of 3.2534
with standard deviation of 1.2548. The average number of daily transactions using
ATM for the commercial banks during the study period was 156,547 with standard
deviation of 20,51. Daily transactions using mobile phone had a mean of 204580 with
standard deviation of 45,228. The result indicated that money borrowed through
internet transaction had a mean of 24,025,584 with standard deviation of 2,580,158.
The study also established positive and moderate linear relationships between the
number of daily transactions using ATM and financial performance of commercial
banks in South Sudan. The number of daily transactions using phones showed
positive but very weak relationship with the financial performance of the commercial
banks. Money borrowed showed weak but negative relationship with the financial
performance with the commercial banks.
The study also established a positive and significant relationship between the number
of daily transactions using mobile phones and the financial performance with the
commercial banks where a unit increase in the number of daily transactions using
38
mobile phones lead to 0.047 unit increase in the financial performance with the
commercial banks. The amount of money borrowed using internet transaction was
found to be positively related with the profitability with the commercial banks where
a unit increase in the amount of money borrowed using internet lead to 0.093 unit
increase in the financial performance with the commercial banks.
5.3 Conclusions
The objective of the study was to establish the relationship between financial
innovations and financial performance of commercial banks in South Sudan. The
findings indicated that financial innovation is significant and has a positive impact
on the financial performance of the commercial banks in South Sudan. The study is
consistent with Corolyne (2012) who found that financial innovation contributes to
and is positively correlated to profitability in the banking sector particularly that of
commercial banks.
Similarly Patrick (2011) found that there is a significant relationship between the
adoption of various financial innovations and the profit levels of the commercial
banks in Kenya. Therefore commercial banks in South Sudan should adopt more
financial innovation to improve on their financial performance.
Financial innovation presents more convenience, efficiency and security to
commercial banks customers resulting to more demand for the new innovations.
Demand for traditional payment systems reduces as customers switch to the more
effective payment systems; this as seen by the negative correlation between. Real
Time Gross Settlement transactions turnover and Automated Clearing House
Throughput and the negative correlation between profitability and ACH throughput.
39
5.4 Recommendations
Commercial banks should adopt the use of financial innovation to increase their
financial performance. In this connection, financial innovation can provide consumer
base, capital base to enhance their profitability that result to improve financial
performance.
Government through the financial sector regulatory authorities should encourage
banks to engage in financial innovation but at the same time closely regulating such
developments to assure on the integrity of more so the payment systems. This will
enhance effective ad efficient delivery of services by the financial sector to all sectors
of the economy.
Financial innovation is the engine of sustainable economic growth. Faster and more
secure payment systems spurs development of businesses and economic growth in all
other sectors in addition to facilitating financial deepening. This is key to the
attainment of development goals of the financial sector of South Sudan and at the
same time facilitating financial inclusion and deepening.
5.5 Limitations of the Study
This study sought to seek the relationship between financial innovations and financial
performance of commercial banks in South Sudan. However the study faced a number
of challenges, one is being lack of full information on the financial performance of the
commercial banks since some commercial banks do not reveal financial positions and
transaction volume of the banks. This puts to test the validity of the result found based
on the data used.
40
Some of the respondents approached were reluctant in giving information fearing that
it would be used for other purposes. This may have pushed others to be committed in
giving truthful information. This made the research timeline to be extended to further
negotiations on the confidentiality issue of the intended study findings. This limits the
timeframe of the intended data collection.
Banking sectors’ profit after tax and exceptional items figures were only available on
an annual basis. Regression was therefore based on the annual figures even though
ACH and RTGS values were available on monthly basis. Availability of the data on a
quarterly or monthly basis would have provided more precision in the regression
results.
5.6 Suggestions for Further Research
This study mainly focused on establishing the relationship between financial
innovations and financial performance of commercial banks in South Sudan. The
study suggests that similar studies should be done on other firms as the relationship
adduced does not conform to the rule of thumb or one-size-fits-all mantra as different
industries and sector have different operational environment.
There is also need to carry out similar tests for a longer time period of time and on
quarterly basis to regress the RTGS. This will assist in getting more precise and
diverse information on the changes in the independent variables along the years in the
different commercial banks that were under research. This will increase the scope of
the research and clear indication of financial innovation on the economy as a whole.
41
Further research is also need to be done on the effects of financial innovation on the
financial performance of the Micro finance Institutions in South Sudan. The Micro
Finance Institutions also plays an important role in the financial inclusion and
development.
42
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APPENDIX I: THE LIST OF COMMERCIAL BANKS IN THE
REPUBLIC OF SOUTH SUDAN
1. AFRICAN NATIONAL BANK LIMITED
2. AFRILAND FIRST BANK SOUTH SUDAN
3. BUFFALO COMMERCIAL BANK PLC.
4. BANK OF SOUTH SUDAN
5. COMMERCIAL BANK OF ETHIOPIA
6. CHARTER ONE BANK
7. CO-OPERATIVE BANK OF SOUTH SUDAN
8. CFC STANBIC BANK LTD
9. ECOBANK SOUTH SUDAN LTD
10. EDEN COMMERCIAL BANK LTD
11. EQUITY BANK SOUTHERN SUDAN LTD
12. INTERNATIONAL COMMERCIAL BANK LTD
13. IVORY BANK PLC
14. KCB SUDAN LTD
15. LIBERTY COMMERCIAL BANK
16. MOUNTAINS TRADE AND DEVELOPMENT BANK
17. NATIONAL CREDIT BANK
18. NILE COMMERCIAL BANK LTD
19. OPPORTUNITY BANK PLC
20. ORBIT BANK PLC
21. PEOPLES BANK PLC
22. PHOENIX COMMERCIAL BANK
23. QATAR NATIONAL BANK (QNB)
24. REGENT AFRICAN BANK
25. SOUTH SUDAN COMMERCIAL BANK LTD
26. SUDAN MICRO-FINANCE INSTITUTION (SUMI)
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APPENDIX II: INTRODUCTION LETTER
Dear Sir/Madam,
REF: REQUEST FOR DATA COLLECTIN AND USE FOR THE EFFECTS
ON FINANCILA INNOVATION ON FINANCIAL PERFOMANCE OF
COMMERCIAL BANKS IN SOUTH SUDAN.
I am a student at the University of Nairobi pursuing a Master’s degree in Business
Administration (MBA) Finance option. As a requirement in fulfillment of this degree,
I wish to carry out a study on the effects of financial innovation on financial
performance of commercial banks in South. I have considered you knowledgeable in
providing the most relevant data on the topic.
The information obtained through this study shall be treated as confidential and will
be purely for the purpose of academic research. A final copy of the project will be
availed to you at your request. Thank you for your cooperation and consideration.
Yours Faithfully,
Pater Malak, Makur
D61/61103/2013
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