DENISE S.

LINDSLY
Walnut Creek, CA 94597 (925) 930-6068 *
Software Architect / Business Analyst
SUMMARY OF QUALIFICATIONS
* 15+ years of progressive technical and management leadership in research, bus
iness and data analysis, and development of complex software applications to mee
t the needs of financial accounting and business functions.
* Known for taking initiative to identify gaps and design process improvements
that streamline operations, improve accuracy, and reduce costs. Dedicated to int
egrity of financial data.
* Skilled team leader, able to combine technical and business knowledge to guid
e team members through analysis of complex issues and ensure rapid resolution.
* Recognized for strong oral and written communication skills.
* Articulate presenter, able to deliver dynamic and informative presentations a
nd trainings to diverse audiences at all organizational levels.
SELECTED PROFESSIONAL ACCOMPLISHMENTS
1994-2009 AT&T, INC., San Ramon, CA
Software Architect / Team Lead, Centralized Development Team (CDT) 2007-2009
AT&T's internal consulting organization created to support strategic IT initiat
ives.
* Selected to lead the Workforce Management System (WMS) Oracle-based, JAVA app
lication team due to outstanding performance in the Revenue Management West suit
e of applications..
* Directed the WMS team during complex migration from Mercury ITG's WMS tool to
Hewlett-Packard's replacement software. Used business analysis skills to determ
ine best migration approach in order to save six months of resource time and $52
0K in costs.
* Accomplished successful software upgrade with minimal impact to the user comm
unity.
* Led stateside and offshore teams throughout the Software Configuration Manage
ment (SCM) process. Trained and mentored new team members in all phases of SDLC.
* Worked independently in California consulting with and leading team members l
ocated in India, Chicago, and St. Louis; and providing customer support to CDT s
taff in California.
* Tracked and reported workforce resource allocation statistics; presented EXCE
L VBA analytical reports on resource management and client requests to CDT Leade
rship Team.
Software Architect / Technical Team Lead, Revenue Management West (RMW) 1994-20
07
* Appointed to leadership role to manage the suite of three financial applicati
ons located in AT&T's Western Region: Revenue Accounting, Receivables Accounting
, and Purchased Accounts Receivable System (PARS). Responsible for 24/7 producti
on support.
* Worked closely with the centralized Billing Solutions Design Team (BSD) to de
fine Business and Technical Requirements and create High Level System Designs fo
r large projects impacting RMW.
* Acted as Subject Matter Expert to RMW, BSD, and other Billing applications fo
r projects of various sizes and system impacts.
* Created a web-based HTML application to document RMW from a system overview t
o a detailed level, for use by the Billing System and other IT Solution Architec
ts. Achieved recognition from Principal Architect of Enterprise-wide financial a
pplication development as well as other users, both internal and external.
-continued-
Denise S. Lindsly
PAGE TWO
* Led the testing and maintenance activities required to maintain data integrit
y across multiple databases used by RMW to store financial information (DB2, VSA
M, EXCEL, EDW). Responsible for RMW validations of all large, system-impacting c
hanges.
* Responsible for meeting AT test plan and test case construction, and test exe
cution. Validated System and Integrated Test results.
* Analyzed, with extensive use of EXCEL, the re-engineering of the PARS DB2 app
lication to increase accuracy in financial reporting, for both internal and exte
rnal audiences. This effort resulted in a streamlined, easy to use and maintain
system with excellent data integrity. Effort led to significant savings in cost
and resource allocation.
* Led and conducted extensive data analysis to trace the causes of discrepancie
s in financial journals and reconciliations, identified and corrected out of bal
ance defects in order to successfully meet Corporate Sarbanes/Oxley (SOX) object
ives.
* Brought Billing financial reporting into SOX compliance, personally corrected
100 production defects and raised Ernst & Young audit compliance rating from le
vel 4 to level 2.
* Spearheaded and drove enhancements to the DB2-based Accounts Receivable recon
ciliation process, achieving a 90% improvement within three months through detai
led analysis and correction of journal discrepancies. Received Individual Develo
pment Award, 2002.
* Designed and implemented corrections to New Cash Activity Reconciliations tha
t exceeded Ernst & Young's mandate of differences in data to no greater than 1.0
0%, achieving a difference of only 0.004%. Received Individual Achievement Award
for exceeding audit goal.
* Delivered two televised PowerPoint presentations to the Enterprise-wide IT or
ganization on RMW concepts and processes. Received recognition from top manageme
nt on quality of presentations.
Previous experience: Software Engineer I through IV, Pacific Bell., San Ramon, C
A
EDUCATION & CERTIFICATION
B.A., Psychology, University of Texas, Austin, TX
Certificate in Computer Programming, Computer Learning Center, San Francisco, CA
TECHNICAL & BUSINESS COMPETENCIES
Software Development Software Configuration Management (SDLC, requirements, desi
gn, build, testing, source control, and installation) * Requirements Traceabilit
y * Application Maintenance * Production Support * System and Data Analysis * Sy
stem Performance Improvement * Training * Mentoring
General Accounting: Research and Analysis * Accounts Payable * Accounts Receivab
le * Purchased Accounts Receivable System * Account Reconciliation * Internal Co
ntrols * Journal Entries / Accruals * Audits * Billing * Cash * Month End Close
Languages: COBOL II, JCL, SQL, PL/SQL, PERL, HTML, VBA, TSO, SyncSort
Databases: DB2, QMF, Oracle, MS Access
Operating Systems: IBM Mainframe Systems, Windows Server, Windows NT/2000/XP
Applications: ISPF * MS Office Suite 95/97/2007 (Word, Excel (VBA, Pivot Tables)
, PowerPoint, Outlook), MS Access, MS Visio, TOAD, Adobe Acrobat 9 and PDF, Phot
oShop, Internet Explorer, NetMeeting, Live Meeting * Changeman * Endeavor * Expe
diter * FTP/NDM * Comparex * Panagon
Methodologies: SDLC, Express, Express One, PRISIM