LESSON

Module VI- Social Literacy

3

3 HOURS

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Social skills are essential in building both personal and professional

relationships. Demonstrating strong interpersonal skills can help you accomplish
career goals, contribute to company achievements, perform well during the hiring
process, and expand your professional network and much more.
Understanding and improving your social skills can benefit you in every area of
life. In this article, we discuss what social skills are, why they are important and
how you can improve them with examples

1. Discuss social skills, their impact, and strategies for improvement

2. Describe an emotionally intelligent person.
3. Present ways for enhancing people skills
4. Design instructional materials that can be used in integrating social
literacy in related discipline

Please click this link: https://www.youtube.com/watch?v=8iErgOZBFdc

Based on the video, what do understand about social literacy?

The school is a social institution established for the contemplation of reality in a

profound, personal, informal, and unstructured way. Teachers facilitate learning,
teach students, and model certain types of acceptable behavior while developing
them in all aspects: academically, physically, emotionally, and socially. In
performing such other stakeholders. That is why understanding and attaining
social literacy is imperative among them.
 Social Literacy.

Social literacy entails the development of social skills, knowledge, and positive
human values toward desire and ability in human beings to act and react positively
in a wide range of complex social settings. It can be acquired or acquired through
the social process of inquiry, values exploration, and social decision-making that
relate to the acquisition of knowledge and understanding (Arthur, Davison, and
Stow, 2000).
In school, in dealing social literacy can be demonstrated by teachers in dealing
with their superiors, colleagues parents, students au others, while for students, by
way of interaction and interrelation with the surroundings around them their
peers, the media and political influencers, technology agents, religious groups,
school staff, family members, etc.
Social skills are important because they can help you communicate more
effectively and efficiently and, as a result, help you build, maintain and grow
relationships with colleagues, clients, and new contacts alike. These skills are
important to maintain and improve no matter your position, industry, or
experience level.
Investing in relationships by developing your social skills is beneficial for your
career in many ways, some of which include:
 Gaining ideas, information, techniques, and perspectives from people with
different areas of expertise
 Providing your perspective for the benefit of others
 Accomplishing tasks and collaborating with others toward a shared goal
 Providing mutual support for difficult or hard-to-navigate situations
 Expanding your network to learn about and pursue new opportunities
 Gaining feedback and referrals from people who can personally attest to your
work, skills, and qualities (and for whom you can do the same)
 Making the workplace more enjoyable
It is also important to display your social skills during the hiring process. Being
able to work and build relationships with others effectively is crucial quality
employers look for in candidates and it can show your fitness for their company
culture.

Types of Social Skills

There are types of social skills that teachers can demonstrate among students to
attain a harmonious relationship with them
1. Effective communication

The ability to communicate effectively with others is a core social skill. If you
have strong communication skills, you’ll be able to share your thoughts and
ideas clearly with others. Effective communicators make good leaders because
they can easily explain projects and goals in an easy-to-understand way.
 2. Conflict resolution

Disagreements and dissatisfaction can arise in any situation. Conflict resolution

is the ability to get to the source of the problem and find a workable solution. Good
conflict resolution skills are important in any job, but they might be particularly well-
suited for a position in HR, where you’ll often address disagreements between
employees or in a customer service role, where you resolve conflicts for clients about
a company’s products, services or policies

3. Active listening

Active listening is the ability to pay close attention to a person who is

communicating with you. Active listeners are typically well-regarded by their
coworkers due to the attention and respect they offer others. You can increase your
listening skills by focusing on the speaker, avoiding distractions, and waiting to
prepare your response only after the other person is finished (rather than while
they are speaking)

4. Empathy
Empathy is the ability to understand and identify with the feelings of another
person. If you have empathy, others will often be more likely to confide in you.
Being more empathetic takes a conscious effort to carefully consider how others
feel. If you strengthen your empathy and rapport with others, you can build
stronger, more respectful, and open relationships

5. Relationship management
Relationship management is the ability to maintain healthy relationships and build
key connections. For example, if you have a job in customer service, you might be
responsible for nurturing the relationship between your company and a specific set
of clients. Executives at organizations manage partnerships with stakeholders and
investors. This social skill allows professional relationships to flourish and all
parties involved can benefit.

6. Respect
A key aspect of respect is knowing when and how to initiate communication and
respond. In a team or group setting, allowing others to speak without interruption
is a necessary communication skill that shows respect. Respectfully
communicating can also mean using your time with someone else wisely—staying
on topic, asking clear questions, and responding fully to any questions you’ve been
asked.

7. Problem-solving skills.

These involve seeking help, making effective decisions, and accepting consequences
to derive better solutions to the problem.

8. Interpersonal skills.
 These include the abilities of sharing, joining activities, asking for permission, and
waiting for one’s turn in every facet of school undertakings.

Improving social skills. Social skills can be improved by focusing on sustaining

desirables attitudes and eliminating those undesirable ones through modeling, role-
playing, and performance and feedback mechanisms. Also, one may consider:
(1) maintaining eye contact;
(2) using proper body language;
(3) knowing the difference between being in contact, between being assertive and
being aggressive:
(4) selecting effective communication being channels;
(5) being flexible;
(6) accepting criticism Without being criticism without defensive;
(7) Remaining positive at all times; and
(8) being teachable and a good student in most instances ( https://www.skillsyouneed.com/
ips/social-skills. HTML).

Likewise, other ways that may help are as follows:

(1) Behave as a social person;
(2) start small if necessary;
(3) Ask open-ended questions;
(4) encourage others to talk about themselves;
(5) Create goals for yourself;
(6) Offer compliments generously;
(7) Read books about social skills;
(8) Practice good manners;
(9) pay attention to your body language;
(10) join a social skills support group;
(11) Stay up to date on current events; and
(12) Identify and replace negative thoughts.

Impact of Social Skills. Possessing social skills results to:

1. Better relationships;
(2) Better communication;
(3) Greater efficiency
4) Advanced career prospects, and (5) increased overall hap

Emotional Intelligence (EQ)

Emotional intelligence can bring about maintaining a healthy an about
maintaining and purposeful relationship with others that may best defect a socially
literate person.
Goleman (1996) defines Emotional Intelligence (EQ) as the aD to (1) recognize,
understand and manage own emotions, and li to: (1) recognize, understand, and
influence the emotions of others.
It is being aware that emotions can drive behavior and impact people (positively
and negatively), and learning how to manage those emotions, both one's own and
others' when under pressure, especially in times of: (1) giving and receiving
feedback; (2) meeting deadlines; (3) dealing with challenging relationships; (4) not
ha enough resources; (5) dealing with change; and (6) experiencing setbacks and
failure.
Strategies for Enhancing Emotional Intelligence
Goleman (1995) laid down ways of enhancing emotional intelligence in the light
of understanding and managing emotions teachers need to know and understand.
 1. Think about feelings. A person has to be sensitive to and other's feelings to
come up with the right manner approach or appropriate response.
For example, a teacher has to be aware of his/her students' background
or sit has to that may trigger negative emotions. In that case, he/she know
the right approach when dealing with sensitive issues in class.

2. Pause. This is about taking a moment to stop and think before anything to
refrain from resorting to an unsound at the height of anger.
For example, at the peak of anger a student who commits violations, a
teacher may gently pause for a while and take a moment of silence to
rethink and cool down before jumping to any decision to avoid untoward
consequences.

3. Strive to control one's thoughts. This is controlling the reactions to

emotions by focusing one's thoughts in harmony with goals and values.
For example, instead of overreacting to a certain incident or situation in
class, try to control negative thoughts to see a myriad of colors at the end of
the rainbow among students. As such, try to find beauty in all things despite
not-so-good circumstances that may happen.

4. Benefit from criticism. Criticism, even not delivered in a favorable way, is

an opportunity to learn and it gives an idea of how others think about you.
For example, when a senior teacher gives negative feedback on your
work, instead of taking it personally against him/her, gratefully accept it
with humility and appreciation, just think that it is for your improvement.

5. Show authenticity. This is saying what we mean with what we say and we
have to stick to our values and principles.
For example, in times of confrontation with parents, teachers should
clearly express their side with respect and sincerity while consistently
upholding the principle and truth behind the issue to avoid resorting to
heated arguments and conflict at the end.

6. Demonstrate empathy. Whenever we show empathy to others, such as

understanding their thoughts and feeling can easily establish a connection with
them. As a teacher, we should reach out to students who are in their worse
situations, and try to understand them and feel as we were in the boat.
7. Praise others. This is by way Of acknowledging and appreciating others
towards attaining self-fulfillment and building trust.
For example, teachers should give acknowledgment and praise to
students for their deeds that are worth commending.
8. Give helpful feedback. Although negative Feedback may hurt ones’ feeling
at
Some points can turn constructive for one's improvement.
For example, when we received negative feedback from our superiors, we
have to take it as a challenge toward becoming a better and stronger person.
1. Apologize. Saying sorry demonstrates humility, a quality that will naturally win
others as you value the relationship more than the ego.
For example, whenever we commit mistakes in teaching, whether big or
small, there is nothing to lose when we apologize, even at times, doing it may
seem to be very difficult.
2. Forgive and forget. Forgiving and forgetting prevent others from holding
emotions and allowing one to move forward.
For example, when a student or a colleague hurts us, we should be
ready to forgive and let go of the pains that somehow caused us.
3. Keep our commitments. The habit of keeping one's word in things, either big
or small, develops a strong reputation for reliability and trustworthiness.
For example, when we are given tasks in school, make sure that we
commit ourselves, our time, and our efforts to it. Remember, opportunities may
 only come once, therefore, grab every opportunity that may come along our way
for it may never come again.
12. Help others. One way to positively win others is through helping them
because listening to and helping them can bull trust and inspire them to follow.
For example, in every school activity, we have to find ways to help others
accomplish tasks. In return, they will be grateful to us.
13. Protect ourselves from emotional sabotage. This is being wise enough in
protecting ourselves when others attempt to manipulate our emotions for our
sake.
For example, when we feel that someone has been excessively or wrongly
controlling our actions, feelings, and decisions in school, stop it in any right but
subtle and courteous way possible.

Recommended Tools in Enhancing Emotional Intelligence

Emotional intelligence can be enhanced in school with the help of the following
tools and strategies.
1. Emotional Literacy Workshop. This will help teachers to communicate with
students, recognize and manage emotions and increase self-awareness.
2. Emotional Literacy Museum. It is a self-directed learning experience that teaches
about the physiology of emotions, emotional regulation, and emotional literacy.
3. Mixed Emotions Cards. It is a beautiful deck of "tarot-like" cards of feelings
(labeled with feelings and synonyms)
4. eMotion Cards. It is an evocative, playful moon face illustration of emotions
(open-ended without labels).
5. Biodots. It is a simple reminder that emotions are part of our physiology.
6. Bingo Emotions. It is typically a classic "bingo" game played with emotions.
7. Feeling Faces. These are photos of real people and data about how survey
respondents evaluated each picture.
8. Six Seconds Emotional Intelligence Assessment. It provides feedback about the
way one uses EQ and how to improve in this area.
(http://www.6seconds.org/2018/02/27/emotional-intelligence-tips- awareness/)
9 The Zoo: Animal Workshop. It is an activity that intends to imitate an animal
behavior and gesture that ends with reflections and group sharing.
10. Face Workshop. It is an activity, in which partners face each other while
showing different facial expressions and qualities that end with reflections.
11. The Machine Transformer. Participants in groups have to transform into an
assigned machine or vehicle, of which each member shall comprise different parts,
deemed essentials and equally important that usually ends up with interactions
and reflections.
12. Tower Building. Groups will be tasked to build a tower using pop sticks and
straws. The goal is to make the tallest and interactions, strongest tower of all. This
will end up with interactions, sharing, open forums, and patching of emotional
barriers
13. Build Me a House. The participants in groups will be tasked to build a house
using any available material around them. The goal is to make the strongest house.
Then, the facilitator will suddenly destroy the house made by the group and
observe the members' emotions and reactions and let them express their feelings
and thoughts. In the end, each one will draw realizations, lessons, and values for
reflection.
14. Internalization Activity. This is an activity that helps participants to reflect on
the narrations of the facilitator with background music in a dim and candle lighted
room. Everyone can express his/her emotions and feelings of resentment, remorse,
agony disappointment, and sadness.
15. Mirroring and Unmasking Activity. Each participant shall prepare a piece of
paper and put it in her/ his back. In a circular formation, everyone has to write
that person’s negative attitude on that paper. Everyone will be given time given
chance to express themselves. These negative feedbacks will be called masks to be
torn-off and burned at the end of the activity and they will be led to pray for self-
renewal and also given a rejuvenation.
Characteristics of an Emotionally Intelligent Person (Connors, 2018)
The following are indicators and manifestations of an emotionally intelligent
person that have to be considered and demonstrated in schools.
1. Empathy. Empathy is the capacity to understand or feel what another person
is experiencing from within their frame of reference.
Greater Good Science Center in UC Berkeley laid down two different types of
empathy, namely: (a) Affective empathy refers to the sensations and feelings
that one gets in response to others emotions including mirroring what that
person is feeling or just feeling stressed when he/she detects another's fear of
anxiety;
(b) Cognitive empathy (sometimes called "perspective-taking") refers to one's
ability to identify and understand other people's emotions.

2. Self-awareness. It is the art of understanding one’s self people’s emotions,

recognizing the stimuli that he/she faces, and preparing how to manage
him/herself, both in a proactive and reactive manner
3. Curiosity. It is one's willingness to learn and improve. WH one is curious,
he/she is passionate and therefore, he/she, therefore, he/she is driven to desire to
be at his/her best.
4. Analytical mind. It pertains to being a critical thinker that analyses and
processes all new information that comes his way and sees if they can extract ways
to improve.
5. Belief. It is the power of believing in one's self, both at present and that
everything and the future. It is a matter of affirming that people and that ultimately
turn out to be good.
6. Needs and wants. It is something to discern between the one needs versus
things that he/she just wants establishing needs before fulfilling wants and
establishing needs before fulfilling wants.
7. Passion. It is a natural desire, instinct, drive, ambition, and motivated love for a
subject or someone. More so, it brings positive energy that helps sustain and
inspire one to keep going.
8. Optimism. It is about maintaining a positive attitude that may increase one's
opportunities, improve relationships, and think clearly and constructively.
9. Adaptability. It is an important recognition and the ability to make or remake
decisions in one's best interest. it is also determining when to continue his/her
course, or when s the- time for a change.
10. Desire to help others succeed. It is becoming interested and appreciative of
the success and achievement of others
People Skills
Like emotional intelligence and social skills, people Skills have been widely used
in demonstrating social literacy at home, in school anywhere that a person may be.
According to Wikipedia, people skills are patterns of behavior and behavioral
interactions. For Thompson (2009), this is an area exploration about how a person
behaves and how he/she is perceived irrespective of his/her thinking and feeling.
Honey 2001) defines it as the dynamics between personal ecology (cognitive,
affective physical, and spiritual dimensions) and its function with other people’s
personality styles in numerous environments (life events, institutions, challenges,
etc.).
 On the other hand, people skills are tools used to communicate and interact
effectively with others. Therefore, individuals with strong people skills can predict
behavior, relate to others and easily.
People skills can also define in three sets of abilities (1)personal effectiveness or
about how one comes across with others (2) interaction ability or how well one
predicts and decodes behavior (3) intercede easily or ability to lead, influence, and
build bridges between people.

Moreover, people skills are the ability to accept, appreciate and admire others
on a personal or professional level. Good people skills extend to acceptance, the
ability to listen and empathize with others, as Common goals with them. Therefore,
work toward well are sets of skills that enable a person to get along with others,
communicate ideas effectively, resolve conflicts and achieve personal or professional
goals.
In general, Portland Business Journal describes people skills as (Rifkin, 2009):
1. Ability to effectively communicate, understand and empathize
2 Ability to interact with others respectfully and develop a productive working
relationship to minimize conflict and maximize rapport.
3 Ability to build sincerity and trust, moderate behavior( less impulsive), and
enhance agreeableness.
Educational Impact of People Skills. People skills are classroom important for
teachers in effective classroom management. Knowing how to communicate and
teach people instead of simply teaching their subject will help make a difference in
the classroom ( Bolton, 2009) Accordingly, almost 50 % of classroom success lies in
effective interpersonal relationships, while the other 50% lies within academic
( Boyle, 2011) This is because teacher tend to interact and relate with students.
Therefore, they need to learn how to practice these people skill effectively to create a
healthy and conducive learning atmosphere in the classroom.
In general, people skills are an essential part of work, life, and social success.
When one has strong people skills, he/she can:
1. (pitch him/herself;
2. overcome social anxiety,
3. Communica Ideas; and
4. influence others positively.

Strategies in Obtaining Good People Skills

McQuerrey (2019) presents the following strategies in maintaining good

people skills which are essential in a meaningful, joyful, and purpose-driven life
that teachers also need to know.
1. Good communication skills. Strong people skills in the communication area
include the ability to take in information, clarify comments and participate in
effective verbal and written exchanges.
2. Conflict resolution skills. Having the ability to mediate disputes and resolve
conflicts among others is an important personal and professional skill. Hence,
conflict resolution involves the ability to clarify a specific dispute, listen to
prospective non-judgemental and other suggestions for action.

4.The value of patience. Patience is an exceptional people is valuable in every

profession. It involves being able to maintain an even temper, repeat and
explaining information as necessary, and control anger in even the most trying
situations

5. Tolerance understanding. Having tolerance and understanding for the differences

of others leads to success. Tolerant people can accept differences, even when
they don't personally agree with them.
 In general, there are 5 A's to improve people skills, namely: (1
acceptance; (2) appreciation, (3) approval; (4) admiration; and (E attention.

Ten Essential People Skills to Succeed.

The following is the list of soft skills for one's self-reflection and nation.

1. Being socially assertive. Social assertiveness is essential 1Or conserving

social energy in the right ways. People with high social assertiveness have
more focused social energy and more clarity in their interactions.
2. Crafting a memorable presence. People with great presence take it easy in
making connections and are extremely good at rapport building. Those with
a strong presence can attract others, are well-remembered, and are likable.
3. Mastering communication. This is knowing how to present one's self and,
in turn, gets one's message across.
4. Sustaining lasting confidence. People, who can sustain lasting Confidence
can conquer their shyness, avoid awkwardness and get through their
anxiety or overcome any nervousness and tendencies.
5. Being an excellent conversationalist. This is essential in communicating
and interacting with conversationalists are people whom others may be fond
of listening to and discussing. Most interactions happen in three levels: (1)
The First Five Minutes: This is the first impression and the time to decide if
someone is worth getting to know, (2) The First Five Hours: This is moving
past first impressions into rapport building; and (3) The First Five Days: This
is the final and ultimate level of trust and connection. Thus, a conversation
is with others. Excellent the key to moving up these three levels.
6. Being highly likable. Likability is an important facet of trust through being
authentic or genuine with their true selves.
7. Being exceptional at decoding emotions. People, who are good at reading
people, are exceptionally strong at knowing how others think and feel.
8. Pitching ideas. Pitching is a very important people skill because it happens
all the time when one is asked for his/her opinion and in introducing
himself/herself.
9. Being charismatic. Charisma is the perfect blend of two essential people
skills traits such as warmth and competence.
10. Being an influential leader. Leaders in both personal, social, and
professional life can gain camaraderie. (Source: www.scienceofpeople.com/people-skills)

QUESTIONS FOR DISCUSSION FOR 5POINTS EACH.

1. What is social literacy?

2. Explain social skills. Cite the impact of social literacy and suggest strategies
and tools to improve it.
Direction: Design instructional material that can be used in integrating social literacy in a
related discipline ( i.e. Edukasyon sa Pagpakataao). Use the provided format template
below.
INSTRUCTIONAL MATERIALS PLAN
Instructional
Materials
Brief description
Purpose:
Topic:
Subject:
Materials :
PROCEDURE

Paste/ print picture of instructional materials here:

Prepared by:
Course and
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