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Elgato Thunderbolt 2 Dock Web Manual User's Guide

Elgato Thunderbolt 2 Dock Web Manual user's guide PDF

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Juan Rodriguez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
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0% found this document useful (0 votes)
322 views41 pages

Elgato Thunderbolt 2 Dock Web Manual User's Guide

Elgato Thunderbolt 2 Dock Web Manual user's guide PDF

Uploaded by

Juan Rodriguez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 41

 Back to elgato.

com CONTACT US Sign in

Elgato Thunderbolt 2 Dock

Search the Knowledge Base 

ELGATO > DOCK > ELGATO THUNDERBOLT 2 DOCK FOLLOW

HOME Elgato Thunderbolt 2 Dock - End of Life (EOL) Announcement

CAPTURE  Elgato Thunderbolt™ 2 Dock and dual display support

STREAM DECK  How do I install the Thunderbolt™ 2 Dock Utility?

WAVE  Thunderbolt™ 2 Dock can connect to a Thunderbolt™ 3 port using an adapter from Apple

KEY LIGHT & MULTI MOUNT  What ports does Elgato Thunderbolt™ 2 Dock have?

GREEN SCREEN  Install the Thunderbolt™ 2 Dock Utility to use the Apple SuperDrive DVD drive

DOCK  How does the Elgato Thunderbolt™ 2 Dock compare to the original Elgato Thunderbolt™ Dock?

Elgato Thunderbolt Dock Can Elgato Thunderbolt™ 2 Dock use 4K displays?

Elgato Thunderbolt 2 Dock Does Elgato Thunderbolt™ 2 Dock support computers equipped with Thunderbolt™ 2?

Elgato Thunderbolt 3 Dock Does Elgato Thunderbolt™ 2 Dock have an HDMI port?

Elgato Thunderbolt 3 Mini Dock


Does Elgato Thunderbolt™ 2 Dock have USB 3.0 ports?

How many Thunderbolt™ 2 ports does Elgato Thunderbolt™ 2 Dock have?


Elgato Thunderbolt 3 Pro Dock
Does Elgato Thunderbolt™ 2 Dock have a Gigabit Ethernet port?
Elgato Thunderbolt 3 Dock Utility
Does Elgato Thunderbolt™ 2 Dock have a headphone port?
CUSTOMER SERVICE 
Does Elgato Thunderbolt™ 2 Dock have a microphone port?

Does Elgato Thunderbolt™ 2 Dock need a separate power adapter?

Does Elgato Thunderbolt™ 2 Dock come with a Thunderbolt™ cable?

Where do I get Windows drivers for Elgato Thunderbolt™ 2 Dock?

How do I use the Elgato Thunderbolt™ 2 Dock with Windows 8.1, or via Boot Camp?

Can I boot my Mac using an USB drive connected to Elgato Thunderbolt™ 2 Dock?

Can I charge USB devices using Elgato Thunderbolt™ 2 Dock?

Can I connect two or more Elgato Thunderbolt™ 2 Docks to each other?

Can I connect Elgato Thunderbolt™ 2 Dock to my computer using USB?

Can devices connected to Elgato Thunderbolt™ 2 Dock communicate with each other?

How do I select the HDMI audio output of Elgato Thunderbolt™ 2 Dock?

How can Elgato Thunderbolt™ 2 Dock send audio to the HDMI output and headphone jack at the same
time?

Can I use an iPhone headset from Apple with Elgato Thunderbolt™ 2 Dock?

Can I use Elgato Thunderbolt™ 2 Dock to charge my computer?

What should I do if Elgato Thunderbolt™ 2 Dock won't make an Ethernet connection? Help
 Back to elgato.com CONTACT US Sign in

Elgato Thunderbolt 2 Dock

Search the Knowledge Base 

ELGATO > DOCK > ELGATO THUNDERBOLT 2 DOCK FOLLOW

HOME
Elgato Thunderbolt 2 Dock - End of Life (EOL) Announcement
CAPTURE 

STREAM DECK  After providing extra connectivity and convenience for almost 4 years, Elgato Thunderbolt 2 Dock has reached End
of Life.
WAVE 
What does this mean for Elgato Thunderbolt 2 Dock owners?
KEY LIGHT & MULTI MOUNT 
 

GREEN SCREEN What does End of Life (EOL) mean?


DOCK  End of Life means that we are no longer manufacturing Elgato Thunderbolt 2 Dock. While the product may still be
available for purchase at some retail destinations today, once it is sold out, it is gone for good.
ELGATO THUNDERBOLT DOCK
  
ELGATO THUNDERBOLT 2 I own a Elgato Thunderbolt 2 Dock, can I still get support if I have questions or issues?
DOCK 

Elgato Thunderbolt 2 Dock - Elgato Thunderbolt 2 Dock will continue to be supported by our tech support team via phone, email, and social
End of Life (EOL) media. If you have questions or issues, please don’t hesitate to contact us to receive assistance.
Announcement
 
Elgato Thunderbolt™ 2 Dock What if my Elgato Thunderbolt 2 Dock needs an exchange?
and dual display support  

How do I install the We still have very limited replacement units available if the need arises for an exchange. If your product is under
Thunderbolt™ 2 Dock Utility? warranty, then please contact Elgato Support if you need assistance. 

Thunderbolt™ 2 Dock can


connect to a Thunderbolt™ 3
port using an adapter from
Was this article helpful?
Apple
✓ YES ✕ NO
What ports does Elgato
Thunderbolt™ 2 Dock have? 18 out of 23 found this helpful

Install the Thunderbolt™ 2


Dock Utility to use the Apple Have more questions? Submit a request
SuperDrive DVD drive

How does the Elgato Return to top ⬆


Thunderbolt™ 2 Dock compare
to the original Elgato
Thunderbolt™ Dock?
Recently viewed articles Related articles
Can Elgato Thunderbolt™ 2
Dock use 4K displays? Elgato Thunderbolt™ 2 Dock and dual display support Elgato Thunderbolt™ 2 Dock and dual display support

Does Elgato Thunderbolt™ 2 How do I install the Thunderbolt™ 2 Dock Utility?


Dock support computers
Thunderbolt™ 2 Dock can connect to a Thunderbolt™ 3
equipped with Thunderbolt™
port using an adapter from Apple
2?
What ports does Elgato Thunderbolt™ 2 Dock have?
Help
 Back to elgato.com CONTACT US Sign in

Elgato Thunderbolt 2 Dock

Search the Knowledge Base 

ELGATO > DOCK > ELGATO THUNDERBOLT 2 DOCK FOLLOW

HOME
Elgato Thunderbolt™ 2 Dock and dual display support
CAPTURE 
The number of displays you can use with Elgato Thunderbolt™ 2 Dock depends on the power of your computer’s
STREAM DECK  graphics system, the type of displays you’re trying to use, and whether you're using a Mac or PC.

WAVE 
The following is an exhaustive listing of how you can use up to two monitors with Elgato Thunderbolt™ 2 Dock in
KEY LIGHT & MULTI MOUNT  various configurations.

GREEN SCREEN  To check to see if your Mac can support two monitors via Thunderbolt™, see Apple Technote
http://support.apple.com/kb/ht5219#18
DOCK 

ELGATO THUNDERBOLT DOCK See the end of this article for a more technical explanation of why such limitations exist.


ELGATO THUNDERBOLT 2  

DOCK 
The Only Monitor is a DisplayPort Monitor
Elgato Thunderbolt 2 Dock -
End of Life (EOL)
Announcement
Mac:
Elgato Thunderbolt™ 2
Dock and dual display You can use one DisplayPort monitor with the Elgato Thunderbolt™ 2 Dock, by connecting it to the Thunderbolt™
support port. 

How do I install the


This will work as long as no other monitor is connected to the HDMI port - if an HDMI monitor is connected, it will
Thunderbolt™ 2 Dock Utility?
take precedence over the DisplayPort monitor, and the DisplayPort monitor will not work.

Thunderbolt™ 2 Dock can


connect to a Thunderbolt™ 3
port using an adapter from PC:
Apple
You can use one DisplayPort monitor with Elgato Thunderbolt™ 2 Dock, by connecting it to the Thunderbolt™
What ports does Elgato port. 
Thunderbolt™ 2 Dock have?

This will work as long as no other monitor is connected to the HDMI port - if an HDMI monitor is connected, it will
Install the Thunderbolt™ 2
take precedence over the DisplayPort monitor, and the DisplayPort monitor will not work.
Dock Utility to use the Apple
SuperDrive DVD drive
 
How does the Elgato
Thunderbolt™ 2 Dock compare The Only Monitor is a HDMI Monitor
to the original Elgato
Thunderbolt™ Dock?

Can Elgato Thunderbolt™ 2 Mac:


Dock use 4K displays?
You can use one HDMI monitor with Elgato Thunderbolt™ 2 Dock.
Does Elgato Thunderbolt™ 2
Dock support computers
equipped with Thunderbolt™
PC:
2?
Help
You can use one HDMI monitor with Elgato Thunderbolt™ 2 Dock.
Does Elgato Thunderbolt™ 2
Dock have an HDMI port?  

The Only Monitor is a Apple Thunderbolt Display


Does Elgato Thunderbolt™ 2
Dock have USB 3.0 ports?

How many Thunderbolt™ 2


ports does Elgato Mac:
Thunderbolt™ 2 Dock have?
You can use one Apple Thunderbolt Display with Elgato Thunderbolt™ 2 Dock. 
Does Elgato Thunderbolt™ 2
Dock have a Gigabit Ethernet
port? PC:

Does Elgato Thunderbolt™ 2


You can use one Apple Thunderbolt Display with Elgato Thunderbolt™ 2 Dock.
Dock have a headphone port?

Does Elgato Thunderbolt™ 2  


Dock have a microphone port?
One HDMI Monitor and One Apple Thunderbolt Display
Does Elgato Thunderbolt™ 2
Dock need a separate power
adapter?
Mac:
Does Elgato Thunderbolt™ 2
Dock come with a When using a powerful enough Mac, you can connect an HDMI display and an Apple Thunderbolt Display to
Thunderbolt™ cable? Elgato Thunderbolt™ 2 Dock at the same time.

Where do I get Windows


drivers for Elgato
PC:
Thunderbolt™ 2 Dock?

How do I use the Elgato When using a powerful enough PC that has two Thunderbolt™ ports, you can connect an HDMI display and an
Thunderbolt™ 2 Dock with Apple Thunderbolt Display to Elgato Thunderbolt™ 2 Dock at the same time.
Windows 8.1, or via Boot
Camp? Please Note:

Can I boot my Mac using an


On PC motherboards, only the boards with two Thunderbolt™ ports provide each port with two display signals.  In
USB drive connected to Elgato
that setup, you would run one Thunderbolt™ cable from your PC to Elgato Thunderbolt™ 2 Dock, but it would be
Thunderbolt™ 2 Dock?
carrying two display signals.
Can I charge USB devices
using Elgato Thunderbolt™ 2  
Dock?
One HDMI Monitor and One DisplayPort Monitor - WILL NOT WORK
Can I connect two or more
Elgato Thunderbolt™ 2 Docks
to each other?
Mac:
Can I connect Elgato
Thunderbolt™ 2 Dock to my When using a Mac, you can’t connect an HDMI monitor and DisplayPort monitor to Elgato Thunderbolt™ 2 Dock at
computer using USB? the same time.  Only one monitor will work.

Can devices connected to


Elgato Thunderbolt™ 2 Dock
PC:
communicate with each other?

How do I select the HDMI When using a PC, you can’t connect an HDMI display and DisplayPort display to Elgato Thunderbolt™ 2 Dock at
audio output of Elgato the same time.  Only one monitor will work.
Thunderbolt™ 2 Dock?

How can Elgato Thunderbolt™ Please Note:


2 Dock send audio to the
HDMI output and headphone
Any video adapter that uses Thunderbolt™ or DisplayPort counts as a DisplayPort monitor for the sake of this
jack at the same time?
article.
Can I use an iPhone headset
from Apple with Elgato Any adapter that uses HDMI counts as a HDMI monitor the sake of this article.
Thunderbolt™ 2 Dock?
That means you can't use a HDMI monitor (or adapter attached to the HDMI port) and a DisplayPort (or
Can I use Elgato Thunderbolt™ Thunderbolt™) adapter at the same time.  Only one monitor connection would work.
2 Dock to charge my
computer?
For example:
What should I do if Elgato
Thunderbolt™ 2 Dock won't • A DisplayPort (or Thunderbolt™) to DVI adapter can't be used at the same time as a HDMI monitor
make an Ethernet connection? • A DisplayPort (or Thunderbolt™) to VGA adapter can't be used at the same time as a HDMI monitor
• A DisplayPort (or Thunderbolt™) to HDMI adapter can't be used at the same time as a HDMI monitor

ELGATO THUNDERBOLT 3
Other combinations using various standards also won't work.
DOCK 

Simply put, you can't use a DisplayPort and HDMI connection at the same time - only one will work.
ELGATO THUNDERBOLT 3
MINI DOCK 
 

ELGATO THUNDERBOLT 3 PRO Two Displays Via Two Thunderbolt™ Docks


DOCK 

ELGATO THUNDERBOLT 3
DOCK UTILITY  Mac:

CUSTOMER SERVICE  You can connect an HDMI display, and then connect the Elgato Thunderbolt™ 2 Dock to another Elgato
Thunderbolt™ 2 Dock via a Thunderbolt™ cable.

Then, the second Elgato Thunderbolt™ 2 Dock can connect to a display via Thunderbolt™, HDMI or DisplayPort.

PC:

When using a powerful enough PC that has two Thunderbolt™ ports, you can connect an HDMI display, and then
connect Elgato Thunderbolt™ 2 Dock to another Elgato Thunderbolt™ 2 Dock via a Thunderbolt™ cable.

Then, the second Elgato Thunderbolt™ 2 Dock can connect to a display via Thunderbolt™, HDMI or DisplayPort.

Please Note:

On PC motherboards, only the boards with two Thunderbolt™ ports provide each port with two display signals.  In
that setup, you would run one Thunderbolt™ cable from your PC to Elgato Thunderbolt™ 2 Dock, but it would be
carrying two display signals.

This setup won't work on Macs in Bootcamp.

One Thunderbolt™ Dock Can Only Run Two Displays At A Time

Mac:

The Thunderbolt™ signal from a Mac has up to two display signals in it.  Therefore, no more than two monitors
can be connected to Elgato Thunderbolt™ 2 Dock at the same time.

PC:

The Thunderbolt™ signal from a PC usually only has one display signal in it. 

The exception is a PC that has two Thunderbolt™ ports. Only PC motherboards with two Thunderbolt™ ports
provide each port with two display signals.  In that setup, you would run one Thunderbolt™ cable from your PC to
Elgato Thunderbolt™ 2 Dock, but it would be carrying two display signals.

No more than two monitors can be connected to Elgato Thunderbolt™ 2 Dock at the same time.

Exceptional Cases

1) DisplayPort monitors will not function if connected to the Thunderbolt™ port of an Apple Thunderbolt Display.
See Apple Technote http://support.apple.com/kb/ht5219#20

2) Any monitors cascaded after an Apple Thunderbolt Display won't work.


 
 

Why Are There Restrictions On How Many Displays Can Be Used?

Thunderbolt™ has PCIe and DisplayPort signals multiplexed together. 

There can be up to two DisplayPort signals available on the Thunderbolt™ bus, depending on the Mac or PC.

When the DisplayPort signals come from the computer over Thunderbolt™, and travel into the Elgato
Thunderbolt™ 2 Dock, one of them is demultiplexed.  That DisplayPort signal is ready to be used.

The demultiplexed DisplayPort signal is translated by the Elgato Thunderbolt™ 2 Dock into HDMI.  That leaves one
DisplayPort signal still multiplexed in the Thunderbolt™ signal, for later use in the Thunderbolt™ chain.

That second DisplayPort signal can only be demultiplexed by another Thunderbolt™ device, like the Apple
Thunderbolt Display, or by another Elgato Thunderbolt™ 2 Dock.

If you connect a DisplayPort monitor to the Thunderbolt™ connection when the HDMI port is in use, the
DisplayPort monitor will not light up. In this case, only Thunderbolt™ signaling is available at the Thunderbolt™
connection, which the DisplayPort monitor does not understand.

When you try to connect two non-Thunderbolt™ monitors to the Elgato Thunderbolt™ 2 Dock, you can either get a
signal over the HDMI port, or via DisplayPort, but not both at the same time.

If you choose to use a HDMI device, then one multiplexed signal remains, associated with the Thunderbolt™ port,
available for Thunderbolt™ devices only.

If you choose DisplayPort (via the Thunderbolt™ port), then the Thunderbolt™ bus is terminated, when it comes to
display signals.  The DisplayPort monitor will work, but the HDMI port will not. 

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Recently viewed articles Related articles

Elgato Thunderbolt 2 Dock - End of Life (EOL) Elgato Thunderbolt 2 Dock - End of Life (EOL)
Announcement Announcement

How do I install the Thunderbolt™ 2 Dock Utility?

What ports does Elgato Thunderbolt™ 2 Dock have?

Thunderbolt™ 2 Dock can connect to a Thunderbolt™ 3


port using an adapter from Apple

Elgato Thunderbolt™ 3 Dock and dual display support

Still need help?


 Back to elgato.com CONTACT US Sign in

Elgato Thunderbolt 2 Dock

Search the Knowledge Base 

ELGATO > DOCK > ELGATO THUNDERBOLT 2 DOCK FOLLOW

HOME
How do I install the Thunderbolt™ 2 Dock Utility?
CAPTURE 

STREAM DECK  The Elgato Thunderbolt™ 2 Dock can work as soon as you plug it into your Mac's Thunderbolt™ port, but to get
the best utilization of its features, you'll need to install the Elgato  Thunderbolt™ Dock Utility from Elgato.
WAVE 
 
KEY LIGHT & MULTI MOUNT 

GREEN SCREEN  Downloading the Elgato Thunderbolt™ Dock Software Installer

DOCK 

ELGATO THUNDERBOLT DOCK


 You can download the Thunderbolt™ Dock Software Installer from here:
ELGATO THUNDERBOLT 2
DOCK  macOS El Capitan 10.11 or later - version 1.2.9
https://update.elgato.com/mac/thunderbolt-dock-update/download.php
Elgato Thunderbolt 2 Dock -
End of Life (EOL)
Mac OS X 10.11 El Capitan
Announcement
Elgato_Thunderbolt_Dock_Software_112_114_1011.pkg
Elgato Thunderbolt™ 2 Dock
and dual display support Mac OS X 10.10 and lower
Elgato_Thunderbolt_Dock_Software_112_114.pkg
How do I install the
Thunderbolt™ 2 Dock  
Utility?

Thunderbolt™ 2 Dock can Installing the Elgato Thunderbolt™ Dock Utility


connect to a Thunderbolt™ 3
port using an adapter from
 
Apple

What ports does Elgato


The Elgato Thunderbolt™ Dock Software Installer will install the Elgato Thunderbolt™ kernel extension and the
Thunderbolt™ 2 Dock have?
Elgato Thunderbolt™ Dock Utility application.

Install the Thunderbolt™ 2


Dock Utility to use the Apple The Elgato Thunderbolt™ kernel extension enables charging iPads, support for the Apple SuperDrive and the Apple
SuperDrive DVD drive Keyboard.

How does the Elgato The Elgato Thunderbolt™ Dock Utility is a menu bar item which enables you to eject all the drives connected to
Thunderbolt™ 2 Dock compare your dock, so that you can safely unplug it.
to the original Elgato
Thunderbolt™ Dock?
Double click on the Elgato_Thunderbolt_Dock_Software_1.0.pkg to launch the Elgato Thunderbolt™ Dock Software
Installer.
Can Elgato Thunderbolt™ 2
Dock use 4K displays?  

Does Elgato Thunderbolt™ 2


Dock support computers
equipped with Thunderbolt™
2?
Help
Does Elgato Thunderbolt™ 2
Dock have an HDMI port?

Does Elgato Thunderbolt™ 2


Dock have USB 3.0 ports?

How many Thunderbolt™ 2


ports does Elgato
Thunderbolt™ 2 Dock have?

Does Elgato Thunderbolt™ 2


Dock have a Gigabit Ethernet
port?

Does Elgato Thunderbolt™ 2


Dock have a headphone port?

Does Elgato Thunderbolt™ 2


Dock have a microphone port?

Does Elgato Thunderbolt™ 2


Dock need a separate power
adapter?

Does Elgato Thunderbolt™ 2


Dock come with a
Thunderbolt™ cable? Press Continue to start the installation process.

Where do I get Windows


drivers for Elgato
Thunderbolt™ 2 Dock?

How do I use the Elgato


Thunderbolt™ 2 Dock with
Windows 8.1, or via Boot
Camp?

Can I boot my Mac using an


USB drive connected to Elgato
Thunderbolt™ 2 Dock?

Can I charge USB devices


using Elgato Thunderbolt™ 2
Dock?

Can I connect two or more


Elgato Thunderbolt™ 2 Docks
to each other?

Can I connect Elgato


Thunderbolt™ 2 Dock to my
computer using USB?

Can devices connected to


Elgato Thunderbolt™ 2 Dock Press Continue to agree to the Software License Agreement.
communicate with each other?

How do I select the HDMI


audio output of Elgato
Thunderbolt™ 2 Dock?

How can Elgato Thunderbolt™


2 Dock send audio to the
HDMI output and headphone
jack at the same time?

Can I use an iPhone headset


from Apple with Elgato
Thunderbolt™ 2 Dock?

Can I use Elgato Thunderbolt™


2 Dock to charge my
computer?
What should I do if Elgato
Thunderbolt™ 2 Dock won't
make an Ethernet connection?

ELGATO THUNDERBOLT 3
DOCK 

ELGATO THUNDERBOLT 3
MINI DOCK 

ELGATO THUNDERBOLT 3 PRO


DOCK 

ELGATO THUNDERBOLT 3
DOCK UTILITY 

CUSTOMER SERVICE 

 
The installation will take 3.4 MB on your computer.  It will start as soon as you press the Install button.

 
The installer will copy and register the necessary files, which will take around a minute.

Once the installation process is complete, your computer will restart.

Using the Elgato Thunderbolt™ Dock Utility

 
Once installed, you can access the Elgato Thunderbolt™ Dock Utility from the menu bar.  Its icon is a lowercase
"e".
 
This menu will show three options at the top:

1) No Elgato Thunderbolt Dock attached

This appears when the Elgato Thunderbolt™ 2 Dock is not physically attached.

2) Unplug Elgato Thunderbolt Dock

This appears when the Elgato Thunderbolt™ 2 Dock is fully attached and detected.  If you select this option, the
drives attached to your Dock will be ejected. You can then physically unplug the dock from the computer.

3) Elgato Thunderbolt Dock is safe to unplug

This appears after the Elgato Thunderbolt™ 2 Dock and the equipment attached to it is unmounted.  You can now
physically remove the Thunderbolt™ cable from your Mac.
 
 
If you select the Preferences... option then you will bring up the main window of the Elgato Thunderbolt™ Dock
Utility

 
Here you can elect to Launch Thunderbolt™ Dock Utility at Login.

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Elgato Thunderbolt 2 Dock

Search the Knowledge Base 

ELGATO > DOCK > ELGATO THUNDERBOLT 2 DOCK FOLLOW

HOME
Thunderbolt™ 2 Dock can connect to a Thunderbolt™ 3 port using
CAPTURE 
an adapter from Apple
STREAM DECK 

WAVE  Thunderbolt™ 2 Dock can connect to a Thunderbolt™ 3 port using an adapter from Apple:

KEY LIGHT & MULTI MOUNT 


http://www.apple.com/shop/product/MMEL2AM/A/thunderbolt-3-usb-c-to-thunderbolt-2-adapter

GREEN SCREEN 
Using this "Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter",  you could connect a 2016 MacBook Pro to
DOCK  Thunderbolt™ 2 Dock.

ELGATO THUNDERBOLT DOCK Please Note:



ELGATO THUNDERBOLT 2 Cables and adapters not sold by Apple are not supported.
DOCK  Bandwidth will be limited to the Thunderbolt™ 2 standard.
If you use the first Thunderbolt™ Dock, bandwidth will be limited to standard Thunderbolt speeds.
Elgato Thunderbolt 2 Dock -
End of Life (EOL)
Announcement

Was this article helpful?


Elgato Thunderbolt™ 2 Dock
and dual display support ✓ YES ✕ NO

How do I install the 29 out of 37 found this helpful


Thunderbolt™ 2 Dock Utility?

Thunderbolt™ 2 Dock can Have more questions? Submit a request


connect to a Thunderbolt™
3 port using an adapter from
Apple Return to top ⬆

What ports does Elgato


Thunderbolt™ 2 Dock have?
Recently viewed articles Related articles
Install the Thunderbolt™ 2
Dock Utility to use the Apple How do I install the Thunderbolt™ 2 Dock Utility? What ports does Elgato Thunderbolt™ 2 Dock have?
SuperDrive DVD drive
Elgato Thunderbolt™ 2 Dock and dual display support Elgato Thunderbolt™ 2 Dock and dual display support

How does the Elgato Elgato Thunderbolt 2 Dock - End of Life (EOL) Elgato Thunderbolt 2 Dock - End of Life (EOL)
Thunderbolt™ 2 Dock compare Announcement Announcement
to the original Elgato
Thunderbolt™ Dock? Can Elgato Thunderbolt™ 2 Dock use 4K displays?

Can Elgato Thunderbolt™ 2 How do I install the Elgato Thunderbolt™ Dock Utility?
Dock use 4K displays?

Does Elgato Thunderbolt™ 2


Dock support computers
equipped with Thunderbolt™
2?

Help
 Back to elgato.com CONTACT US Sign in

Elgato Thunderbolt 2 Dock

Search the Knowledge Base 

ELGATO > DOCK > ELGATO THUNDERBOLT 2 DOCK FOLLOW

HOME
What ports does Elgato Thunderbolt™ 2 Dock have?
CAPTURE 
Elgato Thunderbolt™ 2 Dock has the following ports:
STREAM DECK 
• 2x Thunderbolt™ 2 (20 Gb/s, bi-directional Input/Output)
WAVE 
• 1x HDMI Output (up to 4096x2160 pixels resolution*, HDCP compliant)
KEY LIGHT & MULTI MOUNT  • 1x RJ45 10/100/1000BASE-T Gigabit Ethernet
• 3x USB 3.0 (5 Gb/s, 1.5A, USB Battery Charging, 1.2 & UASP compliant)
GREEN SCREEN  • 1x 3.5mm Audio Output (analog stereo, via built-in DAC and amplifier)
• 1x 3.5mm Microphone Input (mono, via built-in DAC)
DOCK 
• 1x Power Input (DC 12V 5A)
ELGATO THUNDERBOLT DOCK
 * HDMI output up to 4096x2160 at 24Hz, or 3840x2160 at 30Hz.  Higher frame rates available over Thunderbolt™

ELGATO THUNDERBOLT 2 2 / Mini DisplayPort.  Video output format and frame rate may be limited by host capabilities.

DOCK 
 
Elgato Thunderbolt 2 Dock -
End of Life (EOL)
Announcement
These ports are located in the following places:
Elgato Thunderbolt™ 2 Dock
and dual display support
On The Back:
 
How do I install the
 
Thunderbolt™ 2 Dock Utility?

Thunderbolt™ 2 Dock can Two SuperSpeed USB 3.0


connect to a Thunderbolt™ 3 Two Thunderbolt™ 2
port using an adapter from One HDMI
Apple One Gigabit Ethernet
One Power (12V 5A)
What ports does Elgato
Thunderbolt™ 2 Dock have?

Install the Thunderbolt™ 2 On The Front:


Dock Utility to use the Apple  
SuperDrive DVD drive  

How does the Elgato One Stereo Headphone output


Thunderbolt™ 2 Dock compare One Microphone input
to the original Elgato
One SuperSpeed USB 3.0
Thunderbolt™ Dock?

Can Elgato Thunderbolt™ 2


Dock use 4K displays?
Was this article helpful?
Does Elgato Thunderbolt™ 2
✓ YES ✕ NO
Dock support computers
equipped with Thunderbolt™
18 out of 18 found this helpful
2?

Have more questions? Submit a request


Help
 Back to elgato.com CONTACT US Sign in

Elgato Thunderbolt 2 Dock

Search the Knowledge Base 

ELGATO > DOCK > ELGATO THUNDERBOLT 2 DOCK FOLLOW

HOME
Install the Thunderbolt™ 2 Dock Utility to use the Apple
CAPTURE 
SuperDrive DVD drive
STREAM DECK 

WAVE  The Elgato Thunderbolt Dock Software Installer will install the Elgato Thunderbolt kernel extension and the Elgato
Thunderbolt Dock Utility application.
KEY LIGHT & MULTI MOUNT 

GREEN SCREEN The Elgato Thunderbolt kernel extension enables charging iPads, support for the Apple SuperDrive and the Apple

Keyboard.
DOCK 
How do I install the Thunderbolt™ 2 Dock Utility?
ELGATO THUNDERBOLT DOCK

ELGATO THUNDERBOLT 2
DOCK  Was this article helpful?

Elgato Thunderbolt 2 Dock - ✓ YES ✕ NO


End of Life (EOL)
Announcement 1 out of 3 found this helpful

Elgato Thunderbolt™ 2 Dock


and dual display support Have more questions? Submit a request

How do I install the


Thunderbolt™ 2 Dock Utility? Return to top ⬆

Thunderbolt™ 2 Dock can


connect to a Thunderbolt™ 3
port using an adapter from Recently viewed articles Related articles
Apple
What ports does Elgato Thunderbolt™ 2 Dock have? How do I install the Thunderbolt™ 2 Dock Utility?
What ports does Elgato
Thunderbolt™ 2 Dock can connect to a Thunderbolt™ How does the Elgato Thunderbolt™ 2 Dock compare to
Thunderbolt™ 2 Dock have?
3 port using an adapter from Apple the original Elgato Thunderbolt™ Dock?
Install the Thunderbolt™ 2 How do I install the Thunderbolt™ 2 Dock Utility? Elgato Thunderbolt 2 Dock - End of Life (EOL)
Dock Utility to use the Announcement
Apple SuperDrive DVD drive Elgato Thunderbolt™ 2 Dock and dual display support
Can Elgato Thunderbolt™ 2 Dock use 4K displays?
How does the Elgato Elgato Thunderbolt 2 Dock - End of Life (EOL)
Thunderbolt™ 2 Dock compare Announcement Elgato Thunderbolt™ 2 Dock and dual display support
to the original Elgato
Thunderbolt™ Dock?

Can Elgato Thunderbolt™ 2


Dock use 4K displays?

Does Elgato Thunderbolt™ 2


Dock support computers
equipped with Thunderbolt™
2?

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How does the Elgato Thunderbolt™ 2 Dock compare to the
CAPTURE 
original Elgato Thunderbolt™ Dock?
STREAM DECK 

WAVE  The Elgato Thunderbolt™ 2 Dock and the original Elgato Thunderbolt™ Dock are similar, but there are some
important differences:
KEY LIGHT & MULTI MOUNT 

GREEN SCREEN  

DOCK  Types of Thunderbolt Ports

ELGATO THUNDERBOLT DOCK



ELGATO THUNDERBOLT 2
DOCK  Elgato Thunderbolt™ 2 Dock has two Thunderbolt™ 2 ports, while the original Elgato Thunderbolt™ Dock has two
Thunderbolt™ 1 ports.
Elgato Thunderbolt 2 Dock -
End of Life (EOL)
For both Docks, you will have one free Thunderbolt™ port, since the other of the two ports will be connected to
Announcement
your computer.
Elgato Thunderbolt™ 2 Dock
and dual display support  

How do I install the


4K Video
Thunderbolt™ 2 Dock Utility?

Thunderbolt™ 2 Dock can


connect to a Thunderbolt™ 3
port using an adapter from
Elgato Thunderbolt™ 2 Dock can deal with 4K video. 
Apple

The original Elgato Thunderbolt™ Dock cannot deal with 4K video in most circumstances.
What ports does Elgato
Thunderbolt™ 2 Dock have?
See this article for more about 4K video and Elgato Thunderbolt™ 2 Dock:
Install the Thunderbolt™ 2
Dock Utility to use the Apple Can Elgato Thunderbolt™ 2 Dock use 4K displays?
SuperDrive DVD drive
 
How does the Elgato
Thunderbolt™ 2 Dock
compare to the original Amplified Audio
Elgato Thunderbolt™ Dock?

Can Elgato Thunderbolt™ 2


Dock use 4K displays?
Elgato Thunderbolt™ 2 Dock has amplified audio out, while the original Elgato Thunderbolt™ Dock has a quieter
Does Elgato Thunderbolt™ 2 audio out port.
Dock support computers  
equipped with Thunderbolt™
2? Elgato Thunderbolt™ Dock: 0.7 V rms (32 Ohm)
Elgato Thunderbolt™ 2 Dock: 2.0 V rms (32 Ohm)
Help
 
Does Elgato Thunderbolt™ 2
Dock have an HDMI port?
USB Charging
Does Elgato Thunderbolt™ 2
Dock have USB 3.0 ports?

How many Thunderbolt™ 2


ports does Elgato Elgato Thunderbolt™ 2 Dock can charge things via USB, even if your computer is not connected to it.  The original
Thunderbolt™ 2 Dock have? Elgato Thunderbolt™ Dock can only charge items if your computer is connected to it.

Does Elgato Thunderbolt™ 2


See this article for more details:
Dock have a Gigabit Ethernet
port?
Can I charge USB devices using Elgato Thunderbolt™ 2 Dock?
Does Elgato Thunderbolt™ 2  
Dock have a headphone port?

Does Elgato Thunderbolt™ 2


Dock have a microphone port? Was this article helpful?

Does Elgato Thunderbolt™ 2 ✓ YES ✕ NO


Dock need a separate power
adapter? 3 out of 3 found this helpful

Does Elgato Thunderbolt™ 2


Dock come with a Have more questions? Submit a request
Thunderbolt™ cable?

Where do I get Windows Return to top ⬆


drivers for Elgato
Thunderbolt™ 2 Dock?

Recently viewed articles Related articles


How do I use the Elgato
Thunderbolt™ 2 Dock with
Install the Thunderbolt™ 2 Dock Utility to use the Can Elgato Thunderbolt™ 2 Dock use 4K displays?
Windows 8.1, or via Boot
Apple SuperDrive DVD drive
Camp? Does Elgato Thunderbolt™ 2 Dock support computers
What ports does Elgato Thunderbolt™ 2 Dock have? equipped with Thunderbolt™ 2?
Can I boot my Mac using an
USB drive connected to Elgato Thunderbolt™ 2 Dock can connect to a Thunderbolt™ Does Elgato Thunderbolt™ 2 Dock need a separate
Thunderbolt™ 2 Dock? 3 port using an adapter from Apple power adapter?

Can I charge USB devices How do I install the Thunderbolt™ 2 Dock Utility? Does Elgato Thunderbolt™ 2 Dock have USB 3.0 ports?
using Elgato Thunderbolt™ 2
Elgato Thunderbolt™ 2 Dock and dual display support Can I connect two or more Elgato Thunderbolt™ 2 Docks
Dock?
to each other?

Can I connect two or more


Elgato Thunderbolt™ 2 Docks
to each other?

Can I connect Elgato


Thunderbolt™ 2 Dock to my
computer using USB?

Can devices connected to


Elgato Thunderbolt™ 2 Dock
communicate with each other?

How do I select the HDMI


audio output of Elgato
Thunderbolt™ 2 Dock?

How can Elgato Thunderbolt™


2 Dock send audio to the
HDMI output and headphone
jack at the same time?

Can I use an iPhone headset


from Apple with Elgato
Thunderbolt™ 2 Dock?

Can I use Elgato Thunderbolt™


2 Dock to charge my
computer?
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Can Elgato Thunderbolt™ 2 Dock use 4K displays?
CAPTURE 

STREAM DECK  Yes, Elgato Thunderbolt™ 2 Dock supports 4K video and Ultra HD TVs, but the resolution and frame rate (Hz) will
depend on the interface and your computer.
WAVE 
 
KEY LIGHT & MULTI MOUNT 

GREEN SCREEN  4K With A HDMI Display

DOCK 

ELGATO THUNDERBOLT DOCK


 HDMI output from Elgato Thunderbolt™ 2 Dock is up to 4096x2160 at 24Hz, or 3840x2160 at 30Hz. 
ELGATO THUNDERBOLT 2
DOCK   

Elgato Thunderbolt 2 Dock -


End of Life (EOL) 4K With A Thunderbolt Display
Announcement

Elgato Thunderbolt™ 2 Dock


and dual display support
Higher frame rates than HDMI are available over the Thunderbolt™ 2 port. 
How do I install the
Thunderbolt™ 2 Dock Utility? To get 4K 60Hz video, you will need a computer that supports it. 

Thunderbolt™ 2 Dock can These include:


connect to a Thunderbolt™ 3
port using an adapter from MacBook Pro (Retina, Late 2013 and later)
Apple Mac Pro (Late 2013)
iMac (27-inch, Late 2013 and later)
What ports does Elgato
Thunderbolt™ 2 Dock have?
The Mac mini (Late 2014) does not support 4K 60Hz video.

Install the Thunderbolt™ 2


Dock Utility to use the Apple To find out more about 4K support for Macs, please see this article at Apple:
SuperDrive DVD drive
http://support.apple.com/en-us/HT202856
How does the Elgato
Thunderbolt™ 2 Dock compare Video output format and frame rate may be limited by host capabilities.
to the original Elgato
Thunderbolt™ Dock?
 

Can Elgato Thunderbolt™ 2


Dock use 4K displays? 4K With A DisplayPort Display

Does Elgato Thunderbolt™ 2


Dock support computers
equipped with Thunderbolt™
2? Higher frame rates than HDMI are available over Mini DisplayPort, via the Thunderbolt™ 2 port. 

To get 4K 60Hz video, you will need a computer that supports it. 
Help
Does Elgato Thunderbolt™ 2
Dock have an HDMI port? These include:

Does Elgato Thunderbolt™ 2 MacBook Pro (Retina, Late 2013 and later)
Dock have USB 3.0 ports? Mac Pro (Late 2013)
iMac (27-inch, Late 2013 and later)
How many Thunderbolt™ 2
ports does Elgato The Mac mini (Late 2014) does not support 4K 60Hz video.
Thunderbolt™ 2 Dock have?
To find out more about 4K support for Macs, please see this article at Apple:
Does Elgato Thunderbolt™ 2
Dock have a Gigabit Ethernet
http://support.apple.com/en-us/HT202856
port?

Does Elgato Thunderbolt™ 2 Video output format and frame rate may be limited by host capabilities.
Dock have a headphone port?
 
Does Elgato Thunderbolt™ 2
Dock have a microphone port?
Multiple Displays
Does Elgato Thunderbolt™ 2
Dock need a separate power
adapter?

Elgato Thunderbolt™ 2 Dock can only support multiple displays in certain ways.
Does Elgato Thunderbolt™ 2
Dock come with a
Thunderbolt™ cable? See this article for very important details about the limitations:

Where do I get Windows How many displays can be used with Elgato Thunderbolt™ 2 Dock?
drivers for Elgato
Thunderbolt™ 2 Dock?  

How do I use the Elgato


Thunderbolt™ 2 Dock with Notes About 4K Support
Windows 8.1, or via Boot
Camp?

Can I boot my Mac using an


The resolutions and frequencies that can be used depend on both the graphics card in your Mac and the display
USB drive connected to Elgato
Thunderbolt™ 2 Dock? itself.

Can I charge USB devices To find the specifications of the graphics card in your Mac, you can use the links below:
using Elgato Thunderbolt™ 2
Dock? http://www.everymac.com/ultimate-mac-lookup/
http://www.mactracker.ca/
Can I connect two or more
Elgato Thunderbolt™ 2 Docks
Also check the user manual of your display to see what resolutions and frequencies it supports.
to each other?

Can I connect Elgato Once you have connected the display to the HDMI port on the Elgato Thunderbolt™ 2 Dock, you can find out the
Thunderbolt™ 2 Dock to my frequencies and resolutions supported by your Mac and your display by going to System Preferences > Displays
computer using USB? window. To view all the resolutions supported by your Mac, press the Option key and then press the Scaled
option.
Can devices connected to
Elgato Thunderbolt™ 2 Dock
communicate with each other?

Was this article helpful?


How do I select the HDMI
audio output of Elgato ✓ YES ✕ NO
Thunderbolt™ 2 Dock?
5 out of 8 found this helpful
How can Elgato Thunderbolt™
2 Dock send audio to the
HDMI output and headphone Have more questions? Submit a request
jack at the same time?

Can I use an iPhone headset Return to top ⬆


from Apple with Elgato
Thunderbolt™ 2 Dock?

Can I use Elgato Thunderbolt™ Recently viewed articles Related articles


2 Dock to charge my
computer? How does the Elgato Thunderbolt™ 2 Dock compare Elgato Thunderbolt™ 2 Dock and dual display support
to the original Elgato Thunderbolt™ Dock?
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Does Elgato Thunderbolt™ 2 Dock support computers equipped
CAPTURE 
with Thunderbolt™ 2?
STREAM DECK 
Elgato Thunderbolt™ 2 Dock supports computers equipped with Thunderbolt™ 2 ports.
WAVE 

KEY LIGHT & MULTI MOUNT  It is also compatible with computers with Thunderbolt 1 ports, but you will not get Thunderbolt 2 transfer speeds
nor 4K video support.
GREEN SCREEN 

DOCK 
Was this article helpful?
ELGATO THUNDERBOLT DOCK
 ✓ YES ✕ NO
ELGATO THUNDERBOLT 2
DOCK  6 out of 7 found this helpful

Elgato Thunderbolt 2 Dock -


End of Life (EOL) Have more questions? Submit a request
Announcement

Elgato Thunderbolt™ 2 Dock Return to top ⬆


and dual display support

How do I install the


Thunderbolt™ 2 Dock Utility? Recently viewed articles Related articles

Thunderbolt™ 2 Dock can Can Elgato Thunderbolt™ 2 Dock use 4K displays? How do I install the Thunderbolt™ 2 Dock Utility?
connect to a Thunderbolt™ 3
How does the Elgato Thunderbolt™ 2 Dock compare Elgato Thunderbolt™ 2 Dock and dual display support
port using an adapter from
to the original Elgato Thunderbolt™ Dock?
Apple Does Elgato Thunderbolt™ 2 Dock have an HDMI port?
Install the Thunderbolt™ 2 Dock Utility to use the
What ports does Elgato Apple SuperDrive DVD drive Elgato Thunderbolt 2 Dock - End of Life (EOL)
Thunderbolt™ 2 Dock have? Announcement
What ports does Elgato Thunderbolt™ 2 Dock have?
Install the Thunderbolt™ 2 What ports does Elgato Thunderbolt™ 2 Dock have?
Dock Utility to use the Apple Thunderbolt™ 2 Dock can connect to a Thunderbolt™
SuperDrive DVD drive 3 port using an adapter from Apple

How does the Elgato


Thunderbolt™ 2 Dock compare
to the original Elgato
Thunderbolt™ Dock?

Can Elgato Thunderbolt™ 2


Dock use 4K displays?

Does Elgato Thunderbolt™


2 Dock support computers
equipped with
Thunderbolt™ 2?

Help
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HOME
Does Elgato Thunderbolt™ 2 Dock have an HDMI port?
CAPTURE 
Elgato Thunderbolt™ 2 Dock has one HDMI port.
STREAM DECK 
1x HDMI 1.4 Output (up to 4096x2160 pixels resolution*, HDCP compliant)
WAVE 

KEY LIGHT & MULTI MOUNT  The built-in HDMI port can drive a display of your choice. Whether you’re looking for a professional-grade screen to
meet your standards of color reproduction, a non-glare model to cope with reflections in your office, or a display
GREEN SCREEN  that trumps all others in size, supported resolutions up to 4096x2160 pixels* have you covered.

DOCK 
* HDMI output up to 4096x2160 at 24Hz, or 3840x2160 at 30Hz.  Higher frame rates available over Thunderbolt™
ELGATO THUNDERBOLT DOCK 2 / Mini DisplayPort.  Video output format and frame rate may be limited by host capabilities.


ELGATO THUNDERBOLT 2
DOCK Please Note:

Elgato Thunderbolt 2 Dock - The resolutions and frequencies that can be used depend on both the graphics card in your Mac and the display
End of Life (EOL) itself.
Announcement

To find the specifications of the graphics card in your Mac, you can use the links below:
Elgato Thunderbolt™ 2 Dock
and dual display support
http://www.everymac.com/ultimate-mac-lookup/
How do I install the http://www.mactracker.ca/
Thunderbolt™ 2 Dock Utility?
Also check the user manual of your display to see what resolutions and frequencies it supports.
Thunderbolt™ 2 Dock can
connect to a Thunderbolt™ 3 Once you have connected the display to the HDMI port on the Elgato Thunderbolt™ 2 Dock, you can find out the
port using an adapter from
frequencies and resolutions supported by your Mac and your display by going to System Preferences > Displays
Apple
window. To view all the resolutions supported by your Mac, press the Option key and then press the Scaled

What ports does Elgato option.


Thunderbolt™ 2 Dock have?

Install the Thunderbolt™ 2


Dock Utility to use the Apple Was this article helpful?
SuperDrive DVD drive
✓ YES ✕ NO
How does the Elgato
Thunderbolt™ 2 Dock compare 0 out of 0 found this helpful

to the original Elgato


Thunderbolt™ Dock?
Have more questions? Submit a request

Can Elgato Thunderbolt™ 2


Dock use 4K displays?
Return to top ⬆

Does Elgato Thunderbolt™ 2


Dock support computers
equipped with Thunderbolt™
Recently viewed articles Related articles
2?
Does Elgato Thunderbolt™ 2 Dock support computers Elgato Thunderbolt™ 2 Dock and dual display support Help
equipped with Thunderbolt™ 2?
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Does Elgato Thunderbolt™ 2 Dock have USB 3.0 ports?
CAPTURE 
Elgato Thunderbolt™ 2 Dock has three USB 3.0 ports.  Two are on the back, and one is on the front.
STREAM DECK 
3x USB 3.0 (5 Gb/s, 1.5A, USB Battery Charging, 1.2 & UASP compliant)
WAVE 

KEY LIGHT & MULTI MOUNT  With three additional SuperSpeed USB 3.0 ports, your workspace remains organized even when you unplug your
notebook. Rest assured that your backup drive is there to provide safety in the background, and don’t keep re-
GREEN SCREEN  plugging your peripherals in and out due to your computer’s limitations. Even better, an easily accessible USB port
on the front of Elgato Thunderbolt™ 2 Dock makes plugging in that client’s thumb drive a breeze, without the need
DOCK 
to fiddle on the sides of your perfectly positioned notebook.
ELGATO THUNDERBOLT DOCK
 You can use these fast USB 3.0 ports, even if your Mac only has standard USB 2.0 ports.

ELGATO THUNDERBOLT 2
DOCK  

Elgato Thunderbolt 2 Dock -


End of Life (EOL)
Announcement Was this article helpful?

Elgato Thunderbolt™ 2 Dock ✓ YES ✕ NO


and dual display support
2 out of 3 found this helpful
How do I install the
Thunderbolt™ 2 Dock Utility?
Have more questions? Submit a request
Thunderbolt™ 2 Dock can
connect to a Thunderbolt™ 3
port using an adapter from Return to top ⬆
Apple

What ports does Elgato


Recently viewed articles Related articles
Thunderbolt™ 2 Dock have?

Does Elgato Thunderbolt™ 2 Dock have an HDMI How many Thunderbolt™ 2 ports does Elgato
Install the Thunderbolt™ 2
port? Thunderbolt™ 2 Dock have?
Dock Utility to use the Apple
SuperDrive DVD drive Does Elgato Thunderbolt™ 2 Dock support computers Using the Elgato Thunderbolt Dock Utility
equipped with Thunderbolt™ 2?
How does the Elgato Can I boot my Mac using an USB drive connected to
Thunderbolt™ 2 Dock compare Can Elgato Thunderbolt™ 2 Dock use 4K displays? Elgato Thunderbolt™ 2 Dock?
to the original Elgato
Thunderbolt™ Dock? How does the Elgato Thunderbolt™ 2 Dock compare Thunderbolt™ 2 Dock can connect to a Thunderbolt™ 3
to the original Elgato Thunderbolt™ Dock? port using an adapter from Apple
Can Elgato Thunderbolt™ 2
Install the Thunderbolt™ 2 Dock Utility to use the How do I install the Elgato Thunderbolt™ Dock Utility?
Dock use 4K displays?
Apple SuperDrive DVD drive
Does Elgato Thunderbolt™ 2
Dock support computers
equipped with Thunderbolt™
2?

Help
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Elgato Thunderbolt 2 Dock

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How many Thunderbolt™ 2 ports does Elgato Thunderbolt™ 2
CAPTURE 
Dock have?
STREAM DECK 
Elgato Thunderbolt™ 2 Dock has two Thunderbolt™ 2 ports.
WAVE 

KEY LIGHT & MULTI MOUNT  2x Thunderbolt™ 2 (20 Gb/s, bi-directional Input/Output)

GREEN SCREEN  Elgato Thunderbolt™ 2 Dock: one to connect to your computer, and one to extend the versatility of Thunderbolt™
even further. Connect high-speed peripherals such as the Elgato Thunderbolt™ Drive+ to take advantage of
DOCK 
unmatched performance, add a Thunderbolt™ to FireWire adapter for compatibility with your legacy devices, or
ELGATO THUNDERBOLT DOCK connect an additional Thunderbolt™ display. You can even connect another Elgato Thunderbolt™ 2 Dock.


ELGATO THUNDERBOLT 2
DOCK 
Was this article helpful?
Elgato Thunderbolt 2 Dock -
End of Life (EOL) ✓ YES ✕ NO
Announcement
1 out of 1 found this helpful

Elgato Thunderbolt™ 2 Dock


and dual display support
Have more questions? Submit a request

How do I install the


Thunderbolt™ 2 Dock Utility?
Return to top ⬆

Thunderbolt™ 2 Dock can


connect to a Thunderbolt™ 3
port using an adapter from Recently viewed articles Related articles
Apple
Does Elgato Thunderbolt™ 2 Dock have USB 3.0 Elgato Thunderbolt™ 2 Dock and dual display support
What ports does Elgato ports?
Thunderbolt™ 2 Dock have? What ports does Elgato Thunderbolt™ 2 Dock have?
Does Elgato Thunderbolt™ 2 Dock have an HDMI
Install the Thunderbolt™ 2 port? Does Elgato Thunderbolt™ 2 Dock have USB 3.0 ports?
Dock Utility to use the Apple
Does Elgato Thunderbolt™ 2 Dock support computers Elgato Thunderbolt 2 Dock - End of Life (EOL)
SuperDrive DVD drive
equipped with Thunderbolt™ 2? Announcement

How does the Elgato How do I install the Elgato Thunderbolt™ Dock Utility?
Can Elgato Thunderbolt™ 2 Dock use 4K displays?
Thunderbolt™ 2 Dock compare
to the original Elgato How does the Elgato Thunderbolt™ 2 Dock compare
Thunderbolt™ Dock? to the original Elgato Thunderbolt™ Dock?

Can Elgato Thunderbolt™ 2


Dock use 4K displays?

Does Elgato Thunderbolt™ 2


Dock support computers
equipped with Thunderbolt™
2?

Help
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Elgato Thunderbolt 2 Dock

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Does Elgato Thunderbolt™ 2 Dock have a Gigabit Ethernet port?
CAPTURE 
Elgato Thunderbolt™ 2 Dock has one Gigabit Ethernet port.
STREAM DECK 
1x RJ45 10/100/1000BASE-T Gigabit Ethernet
WAVE 

KEY LIGHT & MULTI MOUNT  Wired network connections are faster and more reliable than any Wi-Fi, and with Elgato Thunderbolt™ 2 Dock, you
can tap into the full performance of Gigabit Ethernet. Enjoy speedy connections to your servers, uninterrupted
GREEN SCREEN  downloads from the internet and reliable file transfers with your co-workers – without an additional adapter
dangling awkwardly off the side of your notebook.
DOCK 

ELGATO THUNDERBOLT DOCK



Was this article helpful?
ELGATO THUNDERBOLT 2
DOCK  ✓ YES ✕ NO

Elgato Thunderbolt 2 Dock -


1 out of 1 found this helpful
End of Life (EOL)
Announcement
Have more questions? Submit a request
Elgato Thunderbolt™ 2 Dock
and dual display support
Return to top ⬆
How do I install the
Thunderbolt™ 2 Dock Utility?

Thunderbolt™ 2 Dock can Recently viewed articles Related articles


connect to a Thunderbolt™ 3
port using an adapter from How many Thunderbolt™ 2 ports does Elgato Does Elgato Thunderbolt™ 2 Dock have a headphone
Apple Thunderbolt™ 2 Dock have? port?

What ports does Elgato Does Elgato Thunderbolt™ 2 Dock have USB 3.0 Elgato Thunderbolt™ 2 Dock and dual display support
Thunderbolt™ 2 Dock have? ports?
Does Elgato Thunderbolt™ 2 Dock need a separate
Does Elgato Thunderbolt™ 2 Dock have an HDMI power adapter?
Install the Thunderbolt™ 2
port?
Dock Utility to use the Apple Can I boot my Mac using an USB drive connected to
SuperDrive DVD drive Does Elgato Thunderbolt™ 2 Dock support computers Elgato Thunderbolt™ 2 Dock?
equipped with Thunderbolt™ 2?
How does the Elgato Elgato Thunderbolt 2 Dock - End of Life (EOL)
Thunderbolt™ 2 Dock compare Can Elgato Thunderbolt™ 2 Dock use 4K displays? Announcement
to the original Elgato
Thunderbolt™ Dock?

Can Elgato Thunderbolt™ 2


Dock use 4K displays?

Does Elgato Thunderbolt™ 2


Dock support computers
equipped with Thunderbolt™
2?

Help
 Back to elgato.com CONTACT US Sign in

Elgato Thunderbolt 2 Dock

Search the Knowledge Base 

ELGATO > DOCK > ELGATO THUNDERBOLT 2 DOCK FOLLOW

HOME
Does Elgato Thunderbolt™ 2 Dock have a headphone port?
CAPTURE 
Elgato Thunderbolt™ 2 Dock has one headphone port.
STREAM DECK 
1x 3.5mm Audio Output (analog stereo, via built-in DAC and amplifier)
WAVE 

KEY LIGHT & MULTI MOUNT  Even your headphones can stay connected with the built-in, front-facing stereo audio port of Elgato Thunderbolt™
2 Dock.
GREEN SCREEN 

DOCK 
Was this article helpful?
ELGATO THUNDERBOLT DOCK
 ✓ YES ✕ NO
ELGATO THUNDERBOLT 2
DOCK  0 out of 3 found this helpful

Elgato Thunderbolt 2 Dock -


End of Life (EOL) Have more questions? Submit a request
Announcement

Elgato Thunderbolt™ 2 Dock Return to top ⬆


and dual display support

How do I install the


Thunderbolt™ 2 Dock Utility? Recently viewed articles Related articles

Thunderbolt™ 2 Dock can Does Elgato Thunderbolt™ 2 Dock have a Gigabit Does Elgato Thunderbolt™ 2 Dock have a microphone
connect to a Thunderbolt™ 3 Ethernet port? port?
port using an adapter from
How many Thunderbolt™ 2 ports does Elgato How can Elgato Thunderbolt™ 2 Dock send audio to the
Apple
Thunderbolt™ 2 Dock have? HDMI output and headphone jack at the same time?

What ports does Elgato Does Elgato Thunderbolt™ 2 Dock have USB 3.0 Can I charge USB devices using Elgato Thunderbolt™ 2
Thunderbolt™ 2 Dock have? ports? Dock?

Install the Thunderbolt™ 2 Does Elgato Thunderbolt™ 2 Dock have an HDMI Does Elgato Thunderbolt™ 2 Dock need a separate
Dock Utility to use the Apple port? power adapter?
SuperDrive DVD drive
Does Elgato Thunderbolt™ 2 Dock support computers What ports does Elgato Thunderbolt™ 2 Dock have?
How does the Elgato equipped with Thunderbolt™ 2?
Thunderbolt™ 2 Dock compare
to the original Elgato
Thunderbolt™ Dock?

Can Elgato Thunderbolt™ 2


Dock use 4K displays?

Does Elgato Thunderbolt™ 2


Dock support computers
equipped with Thunderbolt™
2?

Help
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Elgato Thunderbolt 2 Dock

Search the Knowledge Base 

ELGATO > DOCK > ELGATO THUNDERBOLT 2 DOCK FOLLOW

HOME
Does Elgato Thunderbolt™ 2 Dock have a microphone port?
CAPTURE 
Elgato Thunderbolt™ 2 Dock has one microphone port.
STREAM DECK 
1x 3.5mm Microphone Input (mono, via built-in DAC)
WAVE 

KEY LIGHT & MULTI MOUNT  An audio input port enables you to connect a high-quality microphone for crystal-clear conference calls or any other
project that benefits from having your voice heard.
GREEN SCREEN 

DOCK 
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ELGATO THUNDERBOLT DOCK
 ✓ YES ✕ NO
ELGATO THUNDERBOLT 2
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Elgato Thunderbolt 2 Dock -


End of Life (EOL) Have more questions? Submit a request
Announcement

Elgato Thunderbolt™ 2 Dock Return to top ⬆


and dual display support

How do I install the


Thunderbolt™ 2 Dock Utility? Recently viewed articles Related articles

Thunderbolt™ 2 Dock can Does Elgato Thunderbolt™ 2 Dock have a headphone Does Elgato Thunderbolt™ 2 Dock need a separate
connect to a Thunderbolt™ 3 port? power adapter?
port using an adapter from
Does Elgato Thunderbolt™ 2 Dock have a Gigabit Does Elgato Thunderbolt™ 2 Dock have a headphone
Apple
Ethernet port? port?

What ports does Elgato How many Thunderbolt™ 2 ports does Elgato What ports does Elgato Thunderbolt™ 2 Dock have?
Thunderbolt™ 2 Dock have? Thunderbolt™ 2 Dock have?
Elgato Thunderbolt™ 2 Dock and dual display support
Install the Thunderbolt™ 2 Does Elgato Thunderbolt™ 2 Dock have USB 3.0
Dock Utility to use the Apple ports? Where do I get Windows drivers for Elgato
SuperDrive DVD drive Thunderbolt™ 2 Dock?
Does Elgato Thunderbolt™ 2 Dock have an HDMI
How does the Elgato port?
Thunderbolt™ 2 Dock compare
to the original Elgato
Thunderbolt™ Dock?

Can Elgato Thunderbolt™ 2


Dock use 4K displays?

Does Elgato Thunderbolt™ 2


Dock support computers
equipped with Thunderbolt™
2?

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Does Elgato Thunderbolt™ 2 Dock need a separate power
CAPTURE 
adapter?
STREAM DECK 
Yes, Elgato Thunderbolt™ 2 Dock is powered by a separate power adapter, which is included in the box.
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KEY LIGHT & MULTI MOUNT  1x Power Input (DC 12V 5A)

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and dual display support

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Thunderbolt™ 2 Dock Utility?
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Thunderbolt™ 2 Dock can port? Thunderbolt™ cable?
connect to a Thunderbolt™ 3
Does Elgato Thunderbolt™ 2 Dock have a headphone Can I use Elgato Thunderbolt™ 2 Dock to charge my
port using an adapter from
port? computer?
Apple
Does Elgato Thunderbolt™ 2 Dock have a Gigabit What ports does Elgato Thunderbolt™ 2 Dock have?
What ports does Elgato Ethernet port?
Thunderbolt™ 2 Dock have? Elgato Thunderbolt™ 2 Dock and dual display support
How many Thunderbolt™ 2 ports does Elgato
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Install the Thunderbolt™ 2
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Does Elgato Thunderbolt™ 2 Dock have USB 3.0
SuperDrive DVD drive
ports?
How does the Elgato
Thunderbolt™ 2 Dock compare
to the original Elgato
Thunderbolt™ Dock?

Can Elgato Thunderbolt™ 2


Dock use 4K displays?

Does Elgato Thunderbolt™ 2


Dock support computers
equipped with Thunderbolt™
2?

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Does Elgato Thunderbolt™ 2 Dock come with a Thunderbolt™
CAPTURE 
cable?
STREAM DECK 
Elgato Thunderbolt™ 2 Dock comes with a Thunderbolt™ cable.
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KEY LIGHT & MULTI MOUNT 

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and dual display support

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How do I install the
power adapter?
Thunderbolt™ 2 Dock Utility? Can I use Elgato Thunderbolt™ 2 Dock to charge my
Does Elgato Thunderbolt™ 2 Dock have a microphone computer?
Thunderbolt™ 2 Dock can port?
connect to a Thunderbolt™ 3 Where do I get Windows drivers for Elgato
port using an adapter from Does Elgato Thunderbolt™ 2 Dock have a headphone Thunderbolt™ 2 Dock?
Apple port?
What ports does Elgato Thunderbolt™ 2 Dock have?
What ports does Elgato Does Elgato Thunderbolt™ 2 Dock have a Gigabit
Ethernet port? Can I charge USB devices using Elgato Thunderbolt™ 2
Thunderbolt™ 2 Dock have?
Dock?
How many Thunderbolt™ 2 ports does Elgato
Install the Thunderbolt™ 2
Thunderbolt™ 2 Dock have?
Dock Utility to use the Apple
SuperDrive DVD drive

How does the Elgato


Thunderbolt™ 2 Dock compare
to the original Elgato
Thunderbolt™ Dock?

Can Elgato Thunderbolt™ 2


Dock use 4K displays?

Does Elgato Thunderbolt™ 2


Dock support computers
equipped with Thunderbolt™
2?

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Where do I get Windows drivers for Elgato Thunderbolt™ 2 Dock?
CAPTURE 
Windows drivers will be automatically installed once you connect Elgato Thunderbolt™ 2 Dock to your PC for the
STREAM DECK  first time.

WAVE 
Elgato Thunderbolt™ 2 Dock supports Windows 8.1 or later.
KEY LIGHT & MULTI MOUNT 

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and dual display support
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How do I install the
Does Elgato Thunderbolt™ 2 Dock come with a Where do I get Windows drivers for Elgato
Thunderbolt™ 2 Dock Utility?
Thunderbolt™ cable? Thunderbolt™ Dock?
Thunderbolt™ 2 Dock can Does Elgato Thunderbolt™ 2 Dock need a separate How do I use the Elgato Thunderbolt™ 2 Dock with
connect to a Thunderbolt™ 3 power adapter? Windows 8.1, or via Boot Camp?
port using an adapter from
Apple Does Elgato Thunderbolt™ 2 Dock have a microphone How do I install the Elgato Thunderbolt™ Dock Utility?
port?
What ports does Elgato Can I connect Elgato Thunderbolt™ 2 Dock to my
Thunderbolt™ 2 Dock have? Does Elgato Thunderbolt™ 2 Dock have a headphone computer using USB?
port?
Elgato Thunderbolt™ 2 Dock and dual display support
Install the Thunderbolt™ 2
Does Elgato Thunderbolt™ 2 Dock have a Gigabit
Dock Utility to use the Apple
Ethernet port?
SuperDrive DVD drive

How does the Elgato


Thunderbolt™ 2 Dock compare
to the original Elgato
Thunderbolt™ Dock?

Can Elgato Thunderbolt™ 2


Dock use 4K displays?

Does Elgato Thunderbolt™ 2


Dock support computers
equipped with Thunderbolt™
2?

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How do I use the Elgato Thunderbolt™ 2 Dock with Windows 8.1,
CAPTURE 
or via Boot Camp?
STREAM DECK 
Elgato Thunderbolt™ 2 Dock can work with Windows 8.1 via Boot Camp.
WAVE 

KEY LIGHT & MULTI MOUNT  However, you will need to follow these steps to use the Elgato Thunderbolt™ 2 Dock or any other Thunderbolt™
devices:
GREEN SCREEN 
1) Shut down the computer.
DOCK 
2) Plug or unplug the the Elgato Thunderbolt™ 2 Dock or any other Thunderbolt™ devices.
ELGATO THUNDERBOLT DOCK 3) Turn on the computer and boot to Windows via Boot Camp.


ELGATO THUNDERBOLT 2 See this article from Apple for more details:

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http://support.apple.com/kb/ht5219#27
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connect to a Thunderbolt™ 3
port using an adapter from
Apple Return to top ⬆

What ports does Elgato


Thunderbolt™ 2 Dock have?
Recently viewed articles Related articles
Install the Thunderbolt™ 2
Dock Utility to use the Apple Where do I get Windows drivers for Elgato Where do I get Windows drivers for Elgato
SuperDrive DVD drive Thunderbolt™ 2 Dock? Thunderbolt™ 2 Dock?

Does Elgato Thunderbolt™ 2 Dock come with a Can I connect Elgato Thunderbolt™ 2 Dock to my
How does the Elgato
Thunderbolt™ cable? computer using USB?
Thunderbolt™ 2 Dock compare
to the original Elgato Does Elgato Thunderbolt™ 2 Dock need a separate Elgato Thunderbolt™ 2 Dock and dual display support
Thunderbolt™ Dock? power adapter?
How do I install the Elgato Thunderbolt™ Dock Utility?
Can Elgato Thunderbolt™ 2 Does Elgato Thunderbolt™ 2 Dock have a microphone
port? Can I boot my Mac using an USB drive connected to
Dock use 4K displays?
Elgato Thunderbolt™ 2 Dock?
Does Elgato Thunderbolt™ 2 Does Elgato Thunderbolt™ 2 Dock have a headphone
Dock support computers port?
equipped with Thunderbolt™
2?

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Can I boot my Mac using an USB drive connected to Elgato
CAPTURE 
Thunderbolt™ 2 Dock?
STREAM DECK 
Elgato Thunderbolt™ 2 Dock supports booting from USB drives, in certain circumstances.
WAVE 

KEY LIGHT & MULTI MOUNT   

GREEN SCREEN  Computer Needed for Booting

DOCK 

ELGATO THUNDERBOLT DOCK For booting to work, the connected Mac must be "Late 2013" or later, with one of Intel's fourth-generation Core
 processors (also known as Haswell Macs).
ELGATO THUNDERBOLT 2
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Elgato Thunderbolt 2 Dock - OS Needed for Booting


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For booting to work, the OS on the boot drive must be OS X 10.9.2 Mavericks, or later.
and dual display support

How do I install the  


Thunderbolt™ 2 Dock Utility?
USB Version Needed for Booting
Thunderbolt™ 2 Dock can
connect to a Thunderbolt™ 3
port using an adapter from
Apple For booting to work, the drive can use either a USB 3.0 or 2.0 interface.

What ports does Elgato  


Thunderbolt™ 2 Dock have?
Partitioning Needed for Booting
Install the Thunderbolt™ 2
Dock Utility to use the Apple
SuperDrive DVD drive
 For booting to work, GUID Partition Table (GPT) should be used for the drive.
How does the Elgato
Thunderbolt™ 2 Dock compare
to the original Elgato
Thunderbolt™ Dock? Was this article helpful?

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Dock use 4K displays?
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Can I charge USB devices using Elgato Thunderbolt™ 2 Dock?
CAPTURE 

STREAM DECK  Yes, you can charge USB devices by connecting them to Elgato Thunderbolt™ 2 Dock.

WAVE  This can work if the host computer is off, asleep, awake, or detached.

KEY LIGHT & MULTI MOUNT 

GREEN SCREEN Please Note:


DOCK  • You must install the Elgato Thunderbolt™ Dock Charging Software.  See this article:

ELGATO THUNDERBOLT DOCK


How do I install the Elgato Thunderbolt™ Dock Charging Software?
  
ELGATO THUNDERBOLT 2  
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and dual display support
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Thunderbolt™ 2 Dock can


connect to a Thunderbolt™ 3
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port using an adapter from
Apple

What ports does Elgato Recently viewed articles Related articles


Thunderbolt™ 2 Dock have?
Can I boot my Mac using an USB drive connected to How do I install the Elgato Thunderbolt™ Dock Utility?
Install the Thunderbolt™ 2 Elgato Thunderbolt™ 2 Dock?
Dock Utility to use the Apple Can I use Elgato Thunderbolt™ 2 Dock to charge my
SuperDrive DVD drive How do I use the Elgato Thunderbolt™ 2 Dock with computer?
Windows 8.1, or via Boot Camp?
How does the Elgato What ports does Elgato Thunderbolt™ 2 Dock have?
Thunderbolt™ 2 Dock compare Where do I get Windows drivers for Elgato
Thunderbolt™ 2 Dock? Elgato Thunderbolt 2 Dock - End of Life (EOL)
to the original Elgato
Announcement
Thunderbolt™ Dock?
Does Elgato Thunderbolt™ 2 Dock come with a
Thunderbolt™ cable? How do I install the Thunderbolt™ 2 Dock Utility?
Can Elgato Thunderbolt™ 2
Dock use 4K displays? Does Elgato Thunderbolt™ 2 Dock need a separate
power adapter?
Does Elgato Thunderbolt™ 2
Dock support computers
equipped with Thunderbolt™
2?

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Can I connect two or more Elgato Thunderbolt™ 2 Docks to each
CAPTURE 
other?
STREAM DECK 
Yes, you can connect more than one Elgato Thunderbolt™ 2 Dock together, using the Thunderbolt™ ports.
WAVE 

KEY LIGHT & MULTI MOUNT  However, this does not mean that you can necessarily use all of the available inputs effectively. 

GREEN SCREEN  For example, connecting two Elgato Thunderbolt™ 2 Docks together will give you six USB 3.0 ports, but the
available bandwidth per port will be reduced significantly if you use many USB devices at once.
DOCK 

ELGATO THUNDERBOLT DOCK  


Multiple Displays Via Two Thunderbolt™ 2 Docks
ELGATO THUNDERBOLT 2
DOCK 

Elgato Thunderbolt 2 Dock -


Connecting more than one Elgato Thunderbolt™ 2 Dock together may let you use certain combinations of multiple
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Elgato Thunderbolt™ 2 Dock See this article for more information:


and dual display support
How many displays can be used with Elgato Thunderbolt™ Dock?
How do I install the
Thunderbolt™ 2 Dock Utility?

Thunderbolt™ 2 Dock can


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connect to a Thunderbolt™ 3
port using an adapter from
✓ YES ✕ NO
Apple
1 out of 2 found this helpful
What ports does Elgato
Thunderbolt™ 2 Dock have?
Have more questions? Submit a request
Install the Thunderbolt™ 2
Dock Utility to use the Apple
SuperDrive DVD drive Return to top ⬆

How does the Elgato


Thunderbolt™ 2 Dock compare
to the original Elgato Recently viewed articles Related articles
Thunderbolt™ Dock?
Can I charge USB devices using Elgato Thunderbolt™ Elgato Thunderbolt™ 2 Dock and dual display support
Can Elgato Thunderbolt™ 2 2 Dock?
Can I connect Elgato Thunderbolt™ 2 Dock to my
Dock use 4K displays?
Can I boot my Mac using an USB drive connected to computer using USB?
Does Elgato Thunderbolt™ 2 Elgato Thunderbolt™ 2 Dock?
Can I boot my Mac using an USB drive connected to
Dock support computers
How do I use the Elgato Thunderbolt™ 2 Dock with Elgato Thunderbolt™ 2 Dock?
equipped with Thunderbolt™
Windows 8.1, or via Boot Camp?
2? What ports does Elgato Thunderbolt™ 2 Dock have?
Where do I get Windows drivers for Elgato
Thunderbolt™ 2 Dock? Elgato Thunderbolt Dock Utility Software Release Notes Help
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Can I connect Elgato Thunderbolt™ 2 Dock to my computer using
CAPTURE 
USB?
STREAM DECK 
You cannot connect Elgato Thunderbolt™ 2 Dock directly to your computer using an USB 2.0 or 3.0 cable.
WAVE 

KEY LIGHT & MULTI MOUNT  Elgato Thunderbolt™ 2 Dock must be connected to your Mac or PC using a Thunderbolt™ cable in order for it to
function.
GREEN SCREEN 

DOCK 
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and dual display support

How do I install the


Thunderbolt™ 2 Dock Utility? Recently viewed articles Related articles

Thunderbolt™ 2 Dock can Can I connect two or more Elgato Thunderbolt™ 2 How do I use the Elgato Thunderbolt™ 2 Dock with
connect to a Thunderbolt™ 3 Docks to each other? Windows 8.1, or via Boot Camp?
port using an adapter from
Can I charge USB devices using Elgato Thunderbolt™ Does Elgato Thunderbolt™ 2 Dock support computers
Apple
2 Dock? equipped with Thunderbolt™ 2?

What ports does Elgato Can I boot my Mac using an USB drive connected to Elgato Thunderbolt 2 Dock - End of Life (EOL)
Thunderbolt™ 2 Dock have? Elgato Thunderbolt™ 2 Dock? Announcement

Install the Thunderbolt™ 2 How do I use the Elgato Thunderbolt™ 2 Dock with How do I select the HDMI audio output of Elgato
Dock Utility to use the Apple Windows 8.1, or via Boot Camp? Thunderbolt™ 2 Dock?
SuperDrive DVD drive
Where do I get Windows drivers for Elgato Thunderbolt™ 2 Dock can connect to a Thunderbolt™ 3
How does the Elgato Thunderbolt™ 2 Dock? port using an adapter from Apple
Thunderbolt™ 2 Dock compare
to the original Elgato
Thunderbolt™ Dock?

Can Elgato Thunderbolt™ 2


Dock use 4K displays?

Does Elgato Thunderbolt™ 2


Dock support computers
equipped with Thunderbolt™
2?

Help
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Can devices connected to Elgato Thunderbolt™ 2 Dock
CAPTURE 
communicate with each other?
STREAM DECK 
Elgato Thunderbolt™ 2 Dock is designed to expand the inputs and outputs of your computer.  Data flows between
WAVE 
connected peripherals and your computer. 
KEY LIGHT & MULTI MOUNT 
Elgato Thunderbolt™ 2 Dock doesn't enable connected devices to communicate with each other on their own. 
GREEN SCREEN 
Data does not flow directly from one port to the other without first involving your computer.
DOCK 

ELGATO THUNDERBOLT DOCK For example, if you connect an iPad via USB, and a display using HDMI, then Elgato Thunderbolt™ 2 Dock doesn't

 act as a video output device for the iPad - the iPad screen can't be mirrored onto that display.

ELGATO THUNDERBOLT 2
DOCK Instead, the connected iPad can communicate with your computer over USB, such as for synching data.  The

connected HDMI display will act as an extra monitor for your computer.
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How do I install the 1 out of 2 found this helpful


Thunderbolt™ 2 Dock Utility?

Thunderbolt™ 2 Dock can Have more questions? Submit a request


connect to a Thunderbolt™ 3
port using an adapter from
Apple Return to top ⬆

What ports does Elgato


Thunderbolt™ 2 Dock have?
Recently viewed articles Related articles
Install the Thunderbolt™ 2
Dock Utility to use the Apple Can I connect Elgato Thunderbolt™ 2 Dock to my How do I select the HDMI audio output of Elgato
SuperDrive DVD drive computer using USB? Thunderbolt™ 2 Dock?

Can I connect two or more Elgato Thunderbolt™ 2 Can I connect two or more Elgato Thunderbolt™ 2 Docks
How does the Elgato
Docks to each other? to each other?
Thunderbolt™ 2 Dock compare
to the original Elgato Can I charge USB devices using Elgato Thunderbolt™ Elgato Thunderbolt™ 2 Dock and dual display support
Thunderbolt™ Dock? 2 Dock?
Thunderbolt™ 2 Dock can connect to a Thunderbolt™ 3
Can Elgato Thunderbolt™ 2 Can I boot my Mac using an USB drive connected to port using an adapter from Apple
Dock use 4K displays? Elgato Thunderbolt™ 2 Dock?
Can Elgato Thunderbolt™ 2 Dock use 4K displays?
Does Elgato Thunderbolt™ 2 How do I use the Elgato Thunderbolt™ 2 Dock with
Dock support computers Windows 8.1, or via Boot Camp?
equipped with Thunderbolt™
2?

Help
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Elgato Thunderbolt 2 Dock

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How do I select the HDMI audio output of Elgato Thunderbolt™ 2
CAPTURE 
Dock?
STREAM DECK 
The HDMI audio output of Elgato Thunderbolt™ 2 Dock will appear in the System Preferences > Sound > Output
WAVE 
window.
KEY LIGHT & MULTI MOUNT 
However, it will be labeled as DisplayPort, and not HDMI.
GREEN SCREEN   

DOCK 

ELGATO THUNDERBOLT DOCK



ELGATO THUNDERBOLT 2
DOCK 

Elgato Thunderbolt 2 Dock -


End of Life (EOL)
Announcement

Elgato Thunderbolt™ 2 Dock


and dual display support

How do I install the


Thunderbolt™ 2 Dock Utility?

Thunderbolt™ 2 Dock can


connect to a Thunderbolt™ 3
port using an adapter from
Apple

What ports does Elgato


Thunderbolt™ 2 Dock have?

Install the Thunderbolt™ 2


Dock Utility to use the Apple
SuperDrive DVD drive

How does the Elgato


Thunderbolt™ 2 Dock compare Was this article helpful?
to the original Elgato
Thunderbolt™ Dock? ✓ YES ✕ NO

Can Elgato Thunderbolt™ 2 0 out of 1 found this helpful


Dock use 4K displays?

Does Elgato Thunderbolt™ 2 Have more questions? Submit a request


Dock support computers
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2? Return to top ⬆

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How can Elgato Thunderbolt™ 2 Dock send audio to the HDMI
CAPTURE 
output and headphone jack at the same time?
STREAM DECK 
By default, Elgato Thunderbolt™ 2 Dock can only use one audio output device.
WAVE 

KEY LIGHT & MULTI MOUNT  There is a way to work around this, if you want to output audio via HDMI and the headphone outputs at the same
time.  You can use the Audio Midi Setup application to accomplish this.
GREEN SCREEN 
The HDMI output is identified as "DisplayPort", and the headphone output is identified as "Elgato Thunderbolt Dock
DOCK 
Audio".
ELGATO THUNDERBOLT DOCK
 1) Open /Applications/Utilities/Audio Midi Setup.app

ELGATO THUNDERBOLT 2
DOCK 2) Click on the "+" in the lower left corner

Elgato Thunderbolt 2 Dock - 3) Select "Create Multi-Output device"


End of Life (EOL)
Announcement  

Elgato Thunderbolt™ 2 Dock


and dual display support

How do I install the


Thunderbolt™ 2 Dock Utility?

Thunderbolt™ 2 Dock can


connect to a Thunderbolt™ 3
port using an adapter from
Apple

What ports does Elgato


Thunderbolt™ 2 Dock have?

Install the Thunderbolt™ 2


Dock Utility to use the Apple
SuperDrive DVD drive

How does the Elgato


Thunderbolt™ 2 Dock compare
to the original Elgato
Thunderbolt™ Dock?

Can Elgato Thunderbolt™ 2


Dock use 4K displays?

Does Elgato Thunderbolt™ 2


Dock support computers
4) Select the new device in the list.
equipped with Thunderbolt™
2?
5) Uncheck "Built-In output"
Help
6) Check "DisplayPort"
Does Elgato Thunderbolt™ 2
Dock have an HDMI port?
7) Check "Elgato Thunderbolt Audio"
Does Elgato Thunderbolt™ 2  
Dock have USB 3.0 ports?

How many Thunderbolt™ 2


ports does Elgato
Thunderbolt™ 2 Dock have?

Does Elgato Thunderbolt™ 2


Dock have a Gigabit Ethernet
port?

Does Elgato Thunderbolt™ 2


Dock have a headphone port?

Does Elgato Thunderbolt™ 2


Dock have a microphone port?

Does Elgato Thunderbolt™ 2


Dock need a separate power
adapter?

Does Elgato Thunderbolt™ 2


Dock come with a
Thunderbolt™ cable?

Where do I get Windows


drivers for Elgato
Thunderbolt™ 2 Dock?

How do I use the Elgato 8) Rename the device by double-clicking - choose the name you prefer, like "DockAudio+HDMI"
Thunderbolt™ 2 Dock with
Windows 8.1, or via Boot
9) The new device will appear in System Preferences > Audio > Output.
Camp?
 

Can I boot my Mac using an


USB drive connected to Elgato
Thunderbolt™ 2 Dock?

Can I charge USB devices


using Elgato Thunderbolt™ 2
Dock?

Can I connect two or more


Elgato Thunderbolt™ 2 Docks
to each other?

Can I connect Elgato


Thunderbolt™ 2 Dock to my
computer using USB?

Can devices connected to


Elgato Thunderbolt™ 2 Dock
communicate with each other?

How do I select the HDMI


audio output of Elgato
Thunderbolt™ 2 Dock?

How can Elgato


Thunderbolt™ 2 Dock send
audio to the HDMI output
and headphone jack at the
same time? Audio will now be transmitted to both the HDMI and the headphone outputs.

Can I use an iPhone headset


from Apple with Elgato
Thunderbolt™ 2 Dock?
Was this article helpful?
Can I use Elgato Thunderbolt™
✓ YES ✕ NO
2 Dock to charge my
computer? 0 out of 2 found this helpful
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Can I use an iPhone headset from Apple with Elgato
CAPTURE 
Thunderbolt™ 2 Dock?
STREAM DECK 
The iPhone headset from Apple can work with Elgato Thunderbolt™ 2 Dock as basic headphones.
WAVE 

KEY LIGHT & MULTI MOUNT  The iPhone headset has a few special features that will not work with Elgato Thunderbolt™ 2 Dock.

GREEN SCREEN   

DOCK  Headphone Jack of Elgato Thunderbolt™ 2 Dock

ELGATO THUNDERBOLT DOCK



ELGATO THUNDERBOLT 2 You can use the iPhone headset as headphones, if you connect it to the headphone jack of Elgato Thunderbolt™ 2
DOCK  Dock.

Elgato Thunderbolt 2 Dock -


You cannot use the transport buttons (move forward, move back, pause) or volume buttons.
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Elgato Thunderbolt™ 2 Dock
and dual display support Microphone Jack of Elgato Thunderbolt™ 2 Dock

How do I install the


Thunderbolt™ 2 Dock Utility?
You cannot use the iPhone headset as a microphone. 
Thunderbolt™ 2 Dock can
connect to a Thunderbolt™ 3 If you connect it to the microphone jack of Elgato Thunderbolt™ 2 Dock then it won't work at all, as headphones
port using an adapter from or a microphone.
Apple  

What ports does Elgato


Thunderbolt™ 2 Dock have?

Install the Thunderbolt™ 2 Was this article helpful?


Dock Utility to use the Apple
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SuperDrive DVD drive
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How does the Elgato
Thunderbolt™ 2 Dock compare
to the original Elgato Have more questions? Submit a request
Thunderbolt™ Dock?

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Dock use 4K displays?

Does Elgato Thunderbolt™ 2


Dock support computers Recently viewed articles Related articles
equipped with Thunderbolt™
2? How can Elgato Thunderbolt™ 2 Dock send audio to Can I use Elgato Thunderbolt™ 2 Dock to charge my
the HDMI output and headphone jack at the same
time?
computer?
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Can I use Elgato Thunderbolt™ 2 Dock to charge my computer?
CAPTURE 
No, Elgato Thunderbolt™ Dock cannot charge any Mac or PC.
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WAVE 

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ELGATO THUNDERBOLT DOCK


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Elgato Thunderbolt 2 Dock -


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Elgato Thunderbolt™ 2 Dock Can I use an iPhone headset from Apple with Elgato What should I do if Elgato Thunderbolt™ 2 Dock won't
and dual display support Thunderbolt™ 2 Dock? make an Ethernet connection?

How do I install the How can Elgato Thunderbolt™ 2 Dock send audio to Elgato Thunderbolt™ 2 Dock and dual display support
Thunderbolt™ 2 Dock Utility? the HDMI output and headphone jack at the same
time? What ports does Elgato Thunderbolt™ 2 Dock have?
Thunderbolt™ 2 Dock can
How do I select the HDMI audio output of Elgato Elgato Thunderbolt 2 Dock - End of Life (EOL)
connect to a Thunderbolt™ 3
Thunderbolt™ 2 Dock? Announcement
port using an adapter from
Apple Thunderbolt™ 2 Dock can connect to a Thunderbolt™ 3
Can devices connected to Elgato Thunderbolt™ 2
Dock communicate with each other? port using an adapter from Apple
What ports does Elgato
Thunderbolt™ 2 Dock have? Can I connect Elgato Thunderbolt™ 2 Dock to my
computer using USB?
Install the Thunderbolt™ 2
Dock Utility to use the Apple
SuperDrive DVD drive

How does the Elgato


Thunderbolt™ 2 Dock compare
to the original Elgato
Thunderbolt™ Dock?

Can Elgato Thunderbolt™ 2


Dock use 4K displays?

Does Elgato Thunderbolt™ 2


Dock support computers
equipped with Thunderbolt™
2?

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Elgato Thunderbolt 2 Dock

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What should I do if Elgato Thunderbolt™ 2 Dock won't make an
CAPTURE 
Ethernet connection?
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Usually, Elgato Thunderbolt™ 2 Dock will establish an Ethernet connection as soon as you plug it into the
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Thunderbolt port on your Mac.
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However, in some circumstances, the Ethernet connection may not be established at first. 
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In that case, your computer may not receive a DHCP address, or may not show any connection to the Elgato
DOCK 
Thunderbolt™ 2 Dock in the Network section of the System Preferences.

ELGATO THUNDERBOLT DOCK


 To resolve this problem, please try the following steps.

ELGATO THUNDERBOLT 2
DOCK  

Elgato Thunderbolt 2 Dock - Create New Location


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Elgato Thunderbolt™ 2 Dock 1) Connect the Elgato Thunderbolt™ 2 Dock to the Mac.
and dual display support
2) Connect the Ethernet cable to the port on the Elgato Thunderbolt™ 2 Dock.
How do I install the
Thunderbolt™ 2 Dock Utility?
3) Go to the Apple menu, and choose System Preferences....

Thunderbolt™ 2 Dock can


connect to a Thunderbolt™ 3 4) Select the Network section
port using an adapter from
Apple 5) Select "Edit Locations…" from the Locations menu:

What ports does Elgato  


Thunderbolt™ 2 Dock have?

Install the Thunderbolt™ 2


Dock Utility to use the Apple
SuperDrive DVD drive

How does the Elgato


Thunderbolt™ 2 Dock compare
to the original Elgato
Thunderbolt™ Dock?
6) Add a new Location, name it as you please, and then click Done
Can Elgato Thunderbolt™ 2
Dock use 4K displays?
 
Does Elgato Thunderbolt™ 2
Dock support computers
equipped with Thunderbolt™ Help
2?
Does Elgato Thunderbolt™ 2
Dock have an HDMI port?

Does Elgato Thunderbolt™ 2


Dock have USB 3.0 ports?

How many Thunderbolt™ 2


ports does Elgato
Thunderbolt™ 2 Dock have?

Does Elgato Thunderbolt™ 2


Dock have a Gigabit Ethernet
port?

Does Elgato Thunderbolt™ 2


Dock have a headphone port?

Does Elgato Thunderbolt™ 2 7) Click the Apply button at the lower right edge of the Network preference pane:
Dock have a microphone port?
 
Does Elgato Thunderbolt™ 2
Dock need a separate power
adapter?

Does Elgato Thunderbolt™ 2


Dock come with a
Thunderbolt™ cable?

Where do I get Windows


drivers for Elgato
Thunderbolt™ 2 Dock?
8) At this point, all the possible network interfaces that exist on your Mac are visible, including the Ethernet port of

How do I use the Elgato the Elgato Thunderbolt™ 2 Dock, which is labeled "Thunderbolt Ethernet Slot", along with a number
Thunderbolt™ 2 Dock with
Windows 8.1, or via Boot  
Camp?

Can I boot my Mac using an


USB drive connected to Elgato
Thunderbolt™ 2 Dock?

Can I charge USB devices


using Elgato Thunderbolt™ 2
Dock?

Can I connect two or more


Elgato Thunderbolt™ 2 Docks
to each other?

Can I connect Elgato


Thunderbolt™ 2 Dock to my
computer using USB?
9) You may need to wait for up to 20 seconds before the red indicator to the left of "Thunderbolt Ethernet Slot 1,
Can devices connected to Port 2" changes to green.
Elgato Thunderbolt™ 2 Dock  
communicate with each other?

How do I select the HDMI


audio output of Elgato
Thunderbolt™ 2 Dock?

How can Elgato Thunderbolt™


2 Dock send audio to the
HDMI output and headphone
jack at the same time?

Can I use an iPhone headset


from Apple with Elgato
Thunderbolt™ 2 Dock?

 
Adjust Duplex Option
Can I use Elgato Thunderbolt™
2 Dock to charge my
computer?

What should I do if Elgato If adding a new Location doesn't help, you can try these steps:
Thunderbolt™ 2 Dock won't
make an Ethernet 1) Unplug the Ethernet cable from your Elgato Thunderbolt™ 2 Dock
connection?
2) Go to the Apple menu, and choose System Preferences....
ELGATO THUNDERBOLT 3
DOCK  3) Select the Network section

ELGATO THUNDERBOLT 3 4) Select the Thunderbolt Ethernet Slot associated with the Elgato Thunderbolt™ 2 Dock

MINI DOCK 
5) Press the "Advanced..." button, then press the "Hardware" tab.

ELGATO THUNDERBOLT 3 PRO


DOCK 6) Set Configure to "Manual", and select the speed of your router, like 100BaseTX

7) For Duplex, choose "full-duplex" only.  Do not choose the "energy-efficient-ethernet" option. Keep the MTU
ELGATO THUNDERBOLT 3
setting as the default, like Standard (1500)
DOCK UTILITY 

8) Press the "OK" button.


CUSTOMER SERVICE 

9) Press the "Apply" button.

10) Plug in the Ethernet cable into Elgato Thunderbolt™ 2 Dock

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Recently viewed articles Related articles

Can I use Elgato Thunderbolt™ 2 Dock to charge my How do I install the Elgato Thunderbolt™ Dock Utility?
computer?
What should I do if Elgato Thunderbolt™ Dock won't
Can I use an iPhone headset from Apple with Elgato make an Ethernet connection?
Thunderbolt™ 2 Dock?
Elgato Thunderbolt™ 2 Dock and dual display support
How can Elgato Thunderbolt™ 2 Dock send audio to
the HDMI output and headphone jack at the same Elgato Thunderbolt Dock Utility Software Release Notes
time?
Does Elgato Thunderbolt™ 2 Dock support computers
How do I select the HDMI audio output of Elgato equipped with Thunderbolt™ 2?
Thunderbolt™ 2 Dock?

Can devices connected to Elgato Thunderbolt™ 2


Dock communicate with each other?

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