NGÂN HÀNG NHÀ NƯỚC VIỆT NAM BỘ GIÁO DỤC VÀ ĐÀO TẠO

TRƯỜNG ĐẠI HỌC NGÂN HÀNG TP. HỒ CHÍ MINH

––––––––––––––––––––––––––––

TIỂU LUẬN CUỐI KHÓA

MÔN: HOẠT ĐỘNG KINH DOANH NGÂN HÀNG

SVTH: VÕ TƯỜNG VY
MSSV: 050607190675
LỚP: BAF301_2111_7_L06
KHÓA HỌC: ĐỢT 2_NH 2021–2022
GVHD: TS. NGUYỄN THỊ THU TRANG

Tp. Hồ Chí Minh, ngày 18 tháng 01 năm 2022

 ASSIGNMENT REQUIREMENTS
Question 1: Briefly introduce one (01) Vietnamese commercial bank.
Question 2: Present the deposit products at the bank selected in question 1.
Question 3: Individual customer X has a regular monthly saving income of 30
million VND and wants to buy an apartment to live in worth 1.5 billion VND, please
advise on savings products at the bank selected in question 1 is suitable for customer X
(with explanation).
 TABLE OF CONTENTS

LIST OF TABLES AND FIGURES

INTRODUCTION

1 INTRODUCE VIETCOMBANK .........................................................................1

1.1 About development history .....................................................................................1
1.2 About awards ...........................................................................................................2
1.3 About products and services of vietcombank ..........................................................2
2 SAVINGS DEPOSIT PRODUCTS AT VIETCOMBANK................................ 3
2.1 Definition: ................................................................................................................3
2.2 Types of the deposit products at Vietcombank: .......................................................4
2.3 Conditions for joining savings deposit at VCB: ......................................................8
2.4 About Interest rate and interest calculation method of VCB: ..................................8
3 SAVINGS PRODUCTS AT VCB IS SUITABLE FOR CUSTOMER X .........9

CONCLUSION

REFERENCES
 LIST OF TABLES AND FIGURES

Figure 1-Logo Vietcombank ...................................................................................................... 1

Table 1- The plan is analyzed in detail by actual data (VND) ................................................. 10

 INTRODUCTION
The banking and financial services sector of a modern economy represents one
of those topics about which few of us can afford to be ignorant. Our lifestyles and living
standards often depend on the willingness of financial-service firms to extend us credit,
protect and manage our savings, and make payments on our behalf to the businesses
from whom we buy goods and services. However, the banking and financial services
sector is changing rapidly today. Some experts call it a revolution, so we can no longer
be content with only a casual, broad-brush understanding of what is happening and why.

As a student majoring in finance and banking, I believe that researching banks

and financial institutions is essential. While analyzing them as a sophomore, I had the
opportunity to apply and become a trainee at Joint Stock Commercial Bank for Foreign
Trade of Vietnam (Vietcombank). Experiencing working as a trainee at Vietcombank
allows me to gain an insight into Vietcombank. That is also why I chose Vietcombank
for my exam.
 Vo Tuong Vy – 050607190675 – L06
1 INTRODUCE VIETCOMBANK

Figure 1-Logo Vietcombank

International name: JOINT STOCK COMMERCIAL BANK FOR FOREIGN

TRADE OF VIETNAM.
Transaction name: VIETCOMBANK
Charter capital (Investment capital of owners): 37,088,774,480,000 VND
Swift code Vietcombank: BFTVVXV
Stock code: VCB
Fax: 84 - 24 - 3826 9067
Website: www.vietcombank.com.vn

1.1 About development history

Established in 1963, Vietcombank is currently the leading commercial bank in
Vietnam with total assets of 50 billion USD and the highest market capitalization among
credit institutions listed on Vietnam's stock market.
Vietcombank currently has more than 18,000 employees with a vast network of
operations throughout Vietnam, including Head Office in Hanoi and over 550 branches
and transaction offices nationwide. Furthermore, Vietcombank has created an Autobank
system with over 2,500 ATMs and over 60,000 merchant/POS locations nationwide.
As a multi-functional bank with strengths in wholesale, retail, and investment
services, leading in applying the best international standards, Vietcombank is always
ready to provide customers with financial and banking services. Modern products with
the best quality.
2020, based on its high technology foundation, Vietcombank has many
advantages in applying advanced technology into the automatic banking system, product
development, and e-banking services. The digital transaction platforms with a variety of
digital banking services, such as VCB Digibank, VCB Pay, VCB – iB@nking, VCB
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CashUp, and so on, have always attracted a large number of customers due to their
convenience, promptness, safety, and efficiency, contributing to the mass adoption of
non-cash payments.
2021, Vietcombank aims to increase its pre-tax profit by 12% over the previous
year. Total assets grew by 6%, while capital mobilized from organizations and
individuals grew by 8%. Credit expanded by 12%. The NPL ratio is less than 1%, and
the profit margin (NIM) is 3.1 percent.
Vietcombank's strategic goal to 2025 and vision to 2030 is to firmly consolidate
its No.1 position in Vietnam, standing in the 100 largest banks in Asia, one of 300 central
banking and financial groups. One of the 1000 largest listed companies in the world,
actively contributing to the development of Vietnam.

1.2 About awards

Domestic:
 The Most Valuable Bank Brand In Vietnam - Forbes Vietnam Magazine
 The Leading Bank In Top 100 Vietnam Best Places To Work
 Brand value biggest banking industry
 …
International:
 The Best Bank In Vietnam - Finance Asia
 Top 100 Most Powerful Enterprises - Nikkei Magazine
 ….

1.3 About products and services of vietcombank

Vietcombank is a versatile bank that provides a full range of financial and
banking products and services for individual and corporate customers.
 Individual customers:
- Savings deposit products
- Card products
- Electronic banking
- Insurance products
- Loans for individual customers:
Highlight: Land Loans

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Product features:

Loan time Up to 15 years

Loan amount 80% of the house value

Pay  Loan principal: Pay monthly or quarterly

 Loan interest: Monthly payment according to the decreasing balance
 Corporate customers:
- Payment Service
- Check Service
- Automatic pay
- …
2 SAVINGS DEPOSIT PRODUCTS AT VIETCOMBANK

2.1 Definition:
Savings deposit is an individual's savings deposited in a bank for periodic
interest. The bank announces the interest rates corresponding to each deposit term. The
terms are usually 1, 3, 6, 9, 12 months, or more than one year (18, 24 months...). Savings
deposit is provided for Individual customers.
Vietcombank is proud to be one of the famous and experienced banks. With more
than 20 years of establishment and development, the bank has bases in almost all
provinces, various products, and quality services. Particularly with Vietcombank
savings, customers enjoy many benefits, including:
- The second-highest interest rates in banks, stable interest rates, meeting the
needs of the individual or corporate customers.
- A large staff, working professionally and having a confidential process to ensure
customers' reputation.
- The savings method is very diverse and rich in meeting the needs of all
customers
- Various forms of receipt, depending on the customer's agreement with the bank
1 Smart, modern, and secure remote payment, interest and account management
service.
- Customers certainly do not have many worries from the above benefits when
choosing a savings bank for themselves.

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Especially when Vietcombank is ranked at the top of the big banks, customers'
savings are guaranteed to be protected and 100% refunded even if the bank has
problems. The bank focuses on saving solutions for customers, so its reputation is very
high.

2.2 Types of the deposit products at Vietcombank:

a. Savings deposit paying interest later
Product features:

Currency VND, USD, EUR, GBP, AUD, and other foreign currencies as
prescribed from time to time

Minimum deposit amount No minimum deposit limit

Type of Account  Term Deposits

 Savings

Period Up to 60 months

Interest payment method End of term

Interest rate  Fixed during the sending period.

 Early withdrawal: Applying the floor of demand interest rate.
Advantages:
- Attractive interest rates, fast and straightforward procedures.
- Various currencies and deposit terms.
- Deposit and withdraw easily at any Vietcombank transaction points nationwide.
b. Savings deposit paying interest in advance
Product features:

Currency VND, USD, EUR

No minimum deposit limit
Minimum deposit amount

Type of Account  Term Deposits

 Savings

Period 1, 3, 6, 12, 18, 24 months

Interest payment method Beginning

Interest rate  Fixed during the sending period.

 Early withdrawal: the floor of the interest rate for no term.

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Advantages:
You need money to cover current family expenses while also accumulating
financial security for the future. You will receive interest in advance from the time of
deposit with Prepaid Deposit and Savings products.
- Receive interest in advance of the entire term as soon as you deposit funds to cover
your consumption needs.
- Have the option of receiving interest in cash, transferring, or entering the principal
deposit amount.
c. Savings pay periodic interest
Product features:

Currency VND, USD, EUR

Minimum deposit amount  30.000.000 VND

 2.000 USD
 2.000 EUR

Period From 3 to 60 months

Interest payment method Monthly/quarterly

Interest rate Fixed for the duration of the submission. Enjoy interest rate without
term when customers withdraw before maturity.
Advantages:
You want to save for the future while also having enough money to cover your
family's daily expenses. You will receive interest on a monthly/quarterly basis if you
have a savings product that pays periodic interest.
- Receive interest payments monthly or quarterly to meet your regular consumption
needs.
- Get the option of receiving cash interest or automatically transferring it to your
account.
- Deposit and withdraw money with ease at any Vietcombank transaction point across
the country.
d. Automatic Savings
Product features:

Currency VND, USD

The source account is used to debit the transfer amount: a payment
deposit account or dedicated savings account for demand savings.
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Minimum deposit amount  1.000.000 VND

 100 USD

Period Up to 60 months

Interest payment method According to the provisions of specific automatic savings

Interest rate Fixed for the duration of the submission. Enjoy interest rate without
term when customers withdraw before maturity.
Advantages:
There is no need to bother with monthly savings deposits or to enlist the services
of a transaction bank; with the Automatic Savings Deposit product, your cash flow will
be optimally accumulated without you having to worry too much.
- Transfer funds from a demand account to automatic savings account to take
advantage of higher interest rates without having to visit the bank.
- Don't squander your time dealing with banks.
- When necessary, capital can be withdrawn prior to maturity.
- Attractive interest rates, as well as simple and quick procedures.
e. Accumulate remittances
Product features:

Currency USD
No minimum deposit limit
Minimum deposit amount

Period 1 month

Interest payment method End of term

Interest rate Fixed for the duration of the submission. Enjoy interest rate without
term when customers withdraw before maturity.
Advantages:
You want to deposit foreign currency in a bank to ensure safety and avoid price
fluctuations. All financial plans for children to study or work abroad are supported by
Vietcombank's remittance accumulation products.
- Attractive interest rates, as well as simple and quick procedures.
- I paid in advance.
- Take advantage of numerous incentives provided by Vietcombank's promotional
procedures.

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f. Online deposits
Product features:

Currency VND
Money to open a passbook is deducted from the customer's own VND
payment account
3.000.000 VND
Minimum deposit amount

Period 14 days, 1 month, 3 months, 6 months, 12 months and 24 months

Interest payment method Interest is credited or transferred to the customer's own VND
payment account

Interest rate Fixed throughout the shipping period, as specified by the product.
Advantages:
Without commuting or waiting in line at the bank, you can now open a passbook
on VCB Digibank from anywhere in just a few seconds.
- Do it online rather than at the bank.
- Absolute security through the use of modern transaction authentication methods.
- Customers can deposit more funds, withdraw funds, and close online deposit
accounts directly on VCB Digibank or at any Vietcombank transaction point.
g. Online Cumulative Deposits
Product features:

Currency VND
 Initial amount: Minimum 10,000,000 VND
Deposit amount & Original
deposit method  Recurring principal amount: Minimum 1,000,000 VND
 Can deposit more principal in the term, flexible with 02 forms:
 Send the original periodically automatically according to the
monthly/quarterly cycle

Type of Account Term Deposit

Period  Original term: 12 months, 24 months

 Sub-terms: terms from less than 1 month to less than 24 months;

Interest payment method End of term

Interest rate  Fixed for the duration of the submission.

 Early withdrawal: Applying interest rate floor for no term.
Advantages:
- Flexible accumulating deposits based on your financial plan, with term deposit
interest rates.
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- VCB Digibank online banking allows you to deposit and withdraw funds quickly
and easily.
- Modern authentication methods are safe, accurate, and completely secure.

2.3 Conditions for joining savings deposit at VCB:

 Savings deposit paying interest later  Individual customers are Vietnamese citizens
 Savings deposit paying interest in with valid ID/CCCD/Passport.
advance  Foreign individual customers are allowed to
 Savings pay periodic interest reside in Vietnam for 06 months or more and
 Online Cumulative Deposits the deposit term must not be longer than the
remaining validity period of the customer's
information verification documents.

 Automatic Savings Individual customers are Vietnamese citizens

 Accumulate remittances with valid ID/CCCD/Passport.

Online deposits Customers who are Vietnamese citizens who

have successfully registered for VCB Digibank
Digital Banking service.

2.4 About Interest rate and interest calculation method of VCB:

 Interest rate at VCB:
Interest for personal customers:

Period VND

1 month 3.10%

2 month 3.10%

3 month 3.40%

6 month 4%

9 month 4%

12 month 5.50%

… …

60 tháng 5.30%

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 Interest calculation basis:
- Interest calculation period is determined from the date VCB receives the deposit
from customers until the end of the day preceding the date of full payment of interest
on term deposit. The time to determine the balance to calculate interest is the end of
each day within the interest period.
- Interest calculation balance is interest on term deposit account balance at the end of
the day.
- Interest rate: calculated at the rate of %/year; a year is 365 (three hundred and sixty-
five) days.
 Profit calculation formula:
Interest on term deposit is accumulated daily during the unpaid period and is
calculated according to the formula:
surplus x interest rate (%)
Profit Margin =∑ni=1 (n: Date in the interest calculation period.)
365

3 SAVINGS PRODUCTS AT VCB IS SUITABLE FOR CUSTOMER X

At Vietcombank, savings deposit product is suitable for customers X is savings deposit
paying interest later.
 The reasons:
- Attractive interest rates, the highest interest rate of all deposit types
- Fast and straightforward procedures
- A variety of currencies and deposit terms.
- Deposit and withdraw money with ease at any Vietcombank transaction point.
 The best savings deposit route for customers X
For customer X to be able to buy an apartment of 1.5 billion VND in a short time,
a specific optimization plan is needed as follows:
1. Customer X can choose the product “Land Loans – the one mentioned in item
one” of VCB.

Loan conditions of Land Loans when buying an apartment 1.5 billion VND:
Customer X has its capital (accounting for 20%) of 300,000,000 VND. Therefore,
customer X needs a savings deposit of 300,000,000 VND.

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2. According to the plan, customer X chooses Savings deposit paying interest later to
have a savings of 300,000,000 VND.

Table 1- The plan is analyzed in detail by actual data (VND)

Customer X chooses a 10-month savings deposit package with savings deposit

paying interest later, flexible payment of principal at any time. Acorrding table 1,
specifically, Savings for 6 months, 3 months, and 1 month respectively (30 million per
month).
If nothing changes, At the end of the period, it is expected to receive 307,702,566
VND enough money to loan VCB's Land Loans.
 Customer X can buy an apartment of 1.5 billion VND with a savings of 30 million
per month.
 Conclusion savings route for customers X
Customer X wants to buy an apartment to live in worth 1.5 billion VND
 Need 300,000,000 VND to be eligible for Land loans
 Choose a 10-month savings deposit package with savings deposit paying interest
later which is a flexible payment of principal at any time. Specifically, Savings
for 6 months, 3 months, and 1 month respectively (30 million per month)
 At the end of the period, it is expected to receive 307,702,566 VND enough
money to loan VCB's Land Loans.

 Customer X can buy an apartment of 1.5 billion VND.

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 CONCLUSION
During 2020-2021, the COVID-19 pandemic significantly impacted enterprise
production and business activities. Banks have implemented numerous preferential
interest rate programs, debt rescheduling, and debt freezing to assist businesses since
the outbreak of COVID-19 in Vietnam. Vietcombank has implemented a policy of
reducing interest rates to support customers affected by the Covid-19 epidemic
nationwide from July 15, 2021, to December 31, 2021, with a reduction of 0.5-1%/ year
depending on the type of customer with the support scale up to 1,800 billion VND.

Vietcombank overcame all difficulties and challenges and continued another year
with many impressive results with the utmost effort, responsibility, and determination.

2022, Vietcombank has been a reputable bank with a large customer base and
appealing services. On the other hand, Vietcombank is currently facing challenges.
 REFERENCES
Vietcombank. About - Vietcombank. Retrieved January 18, 2022, from:
https://portal.vietcombank.com.vn
Vietcombank. Deposits - Vietcombank. Retrieved January 18, 2022, from:
https://portal.vietcombank.com.vn
Vietcombank. Interest rate - Vietcombank. Retrieved January 18, 2022, from:
https://portal.vietcombank.com.vn