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ServiceNow Certified System Administrator CSA Practice Test Set 2

The document contains a practice test for the ServiceNow Certified System Administrator exam with multiple choice questions and answers about ServiceNow concepts. Some key topics covered include roles and access inheritance, workflow transitions, core ServiceNow tables like CMDB and Task, personalizing list views, and differences between customization and personalization.

Uploaded by

Apoorv Diwan
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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0% found this document useful (0 votes)
384 views76 pages

ServiceNow Certified System Administrator CSA Practice Test Set 2

The document contains a practice test for the ServiceNow Certified System Administrator exam with multiple choice questions and answers about ServiceNow concepts. Some key topics covered include roles and access inheritance, workflow transitions, core ServiceNow tables like CMDB and Task, personalizing list views, and differences between customization and personalization.

Uploaded by

Apoorv Diwan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Tools Topics

1. ServiceNow Certified System Administrator CSA Practice


Test Set 2

ServiceNow Certified System Administrator CSA


Practice Test Set 2
If a user has one role and that role inherit other role which of the following is true?

Options are :

user will get the assigned role as well as the inherit role.
(Correct)

user will get the single role which is assigned.

user will get the highest precedent role only.

user will get the lowest precedent role.

Answer :user will get the assigned role as well as the inherit role.

We can draw multiple transition from a single activity in workflow

Options are :

TRUE
(Correct)

FALSE

Answer :TRUE

Core tables in ServiceNow?

Options are :

CMDB & Task


(Correct) x
Task & sc_task
ToolsIncident & Change Topicsx
cmdb_ci & sc_task

Answer :CMDB & Task

Base table for storing SLA records (Not SLA Deinitions) is

Options are :

sla

task_sla
(Correct)

contract_sla

sla_definition

Answer :task_sla

End Users can personalize the list layouts for themselves

Options are :

TRUE
(Correct)

FALSE

Answer :TRUE

Knowledge process consists of document creation, approval and review from SMEs and x
publishing
Tools Topicsx
Options are :

FALSE

TRUE
(Correct)

Answer :TRUE

User passwords are are also brought to the ServiceNow sytem with LDAP connection

Options are :

TRUE

FALSE
(Correct)

Answer :FALSE

Incident extends which table?

Options are :

Task
(Correct)

Change Request

Problem

RITM x
Answer :Task
Multiple Choice, Single Text, and select Box are what type of elements in ServiceNow?
Tools Topicsx

Options are :

Order Guides

Request Types

Related Lists

Variable Types
(Correct)

Answer :Variable Types

Which of the following is not a field

Options are :

Script

Split
(Correct)

Suggestion

Duration

Answer :Split

LDAP records can be updated by ServiceNow

x
Options are :

FALSE
(Correct)
Tools Topicsx
TRUE

Answer :FALSE

Gauge is added to homepage.

Options are :

FALSE

TRUE
(Correct)

Answer :TRUE

If admin is making changes on a global homepage, where the change can be seen

Options are :

ui pages

on banner

on gauges

switch pages
(Correct)

Answer :switch pages

Contextual Security-Question on hierarchy is general to specific? x

Options are :
Tools Topicsx
TRUE
(Correct)

FALSE

Answer :TRUE

Difference between name _________ and label __________ of a field in a form.

Options are :

Unique value, User-friendly


(Correct)

Logical Value, Qualifier

Sys_id, Reference Name

None of these

Answer :Unique value, User-friendly

If a split is added in a form, how many columns get created?

Options are :

One

Infinite

Zero
x
Two
(Correct)

Answer :Two
Tools
What are the CMDB key tables?
Topicsx

Options are :

task & cmdb

cmdb_rel_ci & cmdb_ci


(Correct)

cmdb & cmdb_ci

Answer :cmdb_rel_ci & cmdb_ci

If prefix of incident needs to be changed, which table should I refer?

Options are :

Number Maintenance Table


(Correct)

Sys_prefix

Task

Incident

Answer :Number Maintenance Table

If a user is member of multiple group?

x
Options are :

user will inherit all the roles in every group.


(Correct)
Toolsuser will get the highest precedence role only. Topicsx
user can be a member of only one group.
Answer :user will inherit all the roles in every group.

Difference between personalization and customization

Options are :

Personalization is not valid for scoped application, customization is valid for scoped application

Personalization is for every users and customization for a single user

Customization is valid for all user and personalization is valid for single user
(Correct)

None of the above

Answer :Customization is valid for all user and personalization is valid for single user

Types of SLA (SLA, OLA & UC) are defined in which field?

Options are :

Type Field
(Correct)

Condition Field

Duration

Retroactive Start

Answer :Type Field

x
Insert UI Action on the form creates a new record and redirects us to previous viewed page
Tools Topicsx

Options are :

TRUE
(Correct)

FALSE

Answer :TRUE

How are users and groups related

Options are :

Onto to Many

One to One

Many to Many
(Correct)

One to Many

Answer :Many to Many

Incident is extended from Task.

Options are :

Incident is Parent Table and Task is Child Table

Problem is Parent Table and Incident is Child Table

Task is Parent Table and Incident is Child Table


(Correct)

None of them

Answer :Task is Parent Table and Incident is Child Table

x
Tools Topicsx

How to make a fields madatory at data base level, before updating or inserting?

Options are :

Client Scripts

UI Policy

Data Policy
(Correct)

Answer :Data Policy

onCellEdit client script is executed when

Options are :

A particular field is modified on Form

Any field is modified

A particular field is modified on List


(Correct)

Answer :A particular field is modified on List

Service Catalog variables are global by default?

Options are :

TRUE
(Correct)

FALSE

Answer :TRUE

x
Tools Topicsx

Coalescing on a field means field will be used as a unique key?

Options are :

TRUE
(Correct)

FALSE

Answer :TRUE

For an incident form when saved

Options are :

Work notes get overwritten

Additional comments get copied to work notes

Work notes get copied to activity log


(Correct)

Answer :Work notes get copied to activity log

Which is the Parent table for INC, PRB and CNG?

Options are :

Incident

Task
(Correct)

User

Parent

Answer :Task

x
Tools Topicsx

What is an access defined and applied to ?

Options are :

Specific group of users.

Specific role or user.


(Correct)

Specific table user.

Specific user on a configuration item.

Answer :Specific role or user.

What are the different ways to bring users into the ServiceNow system? x
Options are :
Tools Topicsx
Through Single Sign-on, LDAP, using an import sets (importing users), both manually entering
users and creating users.
(Correct)

Through Knowledge Base, Organization Management process module, manually creating users.

Through Single Sign-on, LDAP, Homepage Admin, manually entering users.

Through Single Sign-on, Knowledge Base, manually created by admin.

Answer :Through Single Sign-on, LDAP, using an import sets (importing users), both manually
entering users and creating users.

What setting allows users to view a knowledge base article even if they are not logged in?

Options are :

The Allow AI role

The ESS role

The Public setting


(Correct)

The View AI setting

Answer :The Public setting

Which one of the following modules can be used to view field setting for a table?

Options are :

Tables
(Correct)

Columns

Access control

Fields
(Correct)

Answer :Tables
Fields

x
Tools Topicsx

Which one of the following is a list of what the Service Catalog contains?

Options are :

Order Guide, Catalog Items and Interceptors.

Order Axles, Exchange Rates, Calendar.

Record Producer, Order Guide, and Catalog Items.


(Correct)

Catalog Items, Asset Contracts, Task Surveys.

Answer :Record Producer, Order Guide, and Catalog Items.

In an incident form, which one of the following is an example of UI policy?

Options are :

Add a module to an application

Export field data from a form

Make the priority field read-only


(Correct)

Export field data from list

Answer :Make the priority field read-only

When adding a variable to a catalog item, what does the order field determine?

Options are :

The order field sets the availability of the variables item by graying the item if it is not available to
be ordered.

The order field displays a fulfillment priority value by calculating and presenting an expected
delivery state.

The order field value is used to display the variable by price. The order is more expensive to less
expensive.

The order field establishes the display order of the variables. Variables are listed by ascending
order values.
(Correct) x
Answer :The order field establishes the display order of the variables. Variables are listed by
ascending order values.
Tools Topicsx

Searches are available in ?

Options are :

Navigation Filter
(Correct)

Forms

Lists
(Correct)

Knowledge Base
(Correct)

Answer :Navigation Filter


Lists
Knowledge Base

What is a workflow primarily used for?

Options are :

To schedule reports.

To automate a sequence of activities.


(Correct)

To order catalog items.

To send email notifications.

Answer :To automate a sequence of activities.

What is a retroactive start field within an SLA definition record used for?
x

Options are :
ToolsThere is no retroactive start field. Topicsx
Allows new SLA to be associated with existing tickets.

Allows the SLA to set its start time to a specific day/time field from another event.
(Correct)

Prevents users from creating tickets with a date in the past.

Answer :Allows the SLA to set its start time to a specific day/time field from another event.

After the High Security Plugin is activated, a security_admin privilege is created. What is an
elevate privileges?

Options are :

The elevated privileges application launcher is designed to assist a fairly narrow spectrum of the
application compatibility issues.

When a user account has privileges greater than its normal user privileges, which are temporarily
authorizes by system admin.

An elevated permission is a role that has special permissions for the during of the log in session.
(Correct)

Elevated Privileges(EP) allow you to perform configuration changes or other advanced functions
on your computer that ordinary users are not authorized to perform

Answer :An elevated permission is a role that has special permissions for the during of the log in
session.
x
Which one of the following phrases completes the statement: "The purpose of transform
map is to"
Tools Topicsx
Options are :

Encrypt data within the instance for higher security.

Create a set of new tables before any data is imported during the load data process.

Determine the relationship between fields displaying in an import set table to the fields in an
existing ServiceNow table.
(Correct)

It adds a dummy record to align fields in a table before an administrator runs transform.

Answer :Determine the relationship between fields displaying in an import set table to the fields in an
existing ServiceNow table.

When running Transform on an import set, how does the ServiceNow system handles the
data being imported?

Options are :

Records are ignored when the data in the instance matches the data being imported.

The import set table allows you to define destinations or imported data on ServiceNow tables.

Records are overwritten when the data in the instance matches the data being imported.

The Transform map acts as a staging area for records imported from a data source.
(Correct)

Answer :The Transform map acts as a staging area for records imported from a data source.

x
What are the three major steps to create a service catalog request workflow and make it
Visible to all others?
Tools Topicsx
Options are :

Define workflow properties, create workflow activities and create deployment stage tasks.
Define workflow properties, create mark item approved tasks and create deployment stage tasks.

Define workflow properties, create workflow activities and publish the workflow.
(Correct)

Create workflow activities, create approval action activities and publish the workflow.

Answer :Define workflow properties, create workflow activities and publish the workflow.

Variable Sets can be used in

Options are :

Order Guides
(Correct)

Catalog Items
(Correct)

Record Producer
(Correct)

Incidents

Answer :Order Guides


Catalog Items
Record Producer

In a typical ServiceNow instance, what types of users are in the system? (Choose one list
that orders from 1=most seats to 4=least in amount of seats)

Options are :

1) System Administrator 2) Delegate Administrator 3) ITIL. User 4) ESS user.

1) System Administrator 2) ITIL User 3) Delegate Administrator 4) ESS user.

1) ESS user 2) Delegate Administrator 3) ITIL User 4) System Administrator.

1) ESS user 2) ITIL User 3) Delegate Administrator 4) System Administrator.


(Correct)

Answer :1) ESS user 2) ITIL User 3) Delegate Administrator 4) System Administrator.

x
Tools Topicsx

Which section of the Service Now GUI contains the global search feature?

Options are :

Banner.
(Correct)

Lower Navigation bar.

Application Navigator.

List pane.

Answer :Banner.

What is a form?

Options are :

Forms are used to select different kinds of user input.

A form displays information from one record in a data table.


(Correct)

Validate data in HTML forms before sending off the content to a server.

Lists display information from a data table. Users can search, sort filter, and edit data in lists.

Answer :A form displays information from one record in a data table.

What are the list interface Elements?

Options are :

Title bar, Breadcrumbs, Column Headings , Fields


(Correct)

Title bar, Breadcrumbs, Column headings, Response Time Indicator

Title bar, Breadcrumbs, Response Time Indicator, Fields

Title bar, Breadcrumbs, Column headings fields, Response time Indicator

Answer :Title bar, Breadcrumbs, Column Headings , Fields


x
Tools Topicsx

What are the two major record types in the CMDB?

Options are :

Configuration Item, Relation Type.


(Correct)

BSM Map, CI Configuration.

CI Relationship builder, Flat Layout.

Core configuration, CI Relationship.

Answer :Configuration Item, Relation Type.

Which of the following are workflow activities? (Choose any 3)

Options are :

Timers
(Correct)

Pause

Stop

Notification
(Correct)

Approvals
(Correct)

Start

Answer :Timers
Notification
Approvals

What are two of the setting that can be made in the contextual Security Manager?
x

Options are :
Specify the attachment file types
(Correct)
Tools Topicsx
Ability to disable applications

Ability to restrict automatic notifications

Set maximum file attachment size


(Correct)

Set the maximum notification size

Ability to change release dates

Answer :Specify the attachment file types


Set maximum file attachment size

Where is the impersonal feature located?

Options are :

It is shown in the UI policy application module.

It is located on the application navigator corner.

It is located on the company expand collapse banner area.

It's a picture of a key and it's in the banner frame next to welcome message
(Correct)

Answer :It's a picture of a key and it's in the banner frame next to welcome message

When creating a new table named "abc", what is the system table name that is automatically
assigned by the system?
x

Options are :
Toolsabc Topicsx
new_abc

snc_abc
u_abc
(Correct)

Answer :u_abc

What features of ITIL are utilized by the ServiceNow platform?

Options are :

Strategy, Design, Transition, Operations


(Correct)

Planning, Strategy, Design, Transition

Strategy, Design, Transition, Configurations

Planning, Design, Configuration, Testing

Answer :Strategy, Design, Transition, Operations

Why the business service management map (BSM) map is displayed for a configuration
item, where is the configuration item located in the maps?

Options are :

The configuration item is at the bottom of a flow chart structure, and all the configuration item are
shown above.
x

The configuration item is at the top of a flow chart structure, and all the configuration items that
feed data to the configuration item are shown.
Tools Topicsx
The configuration item is at the top of a pyramid structure, showing all the configuration item
affected by it.

Configuration item is in the center of the map, with upstream configuration items and downstream
configuration items displayed.
(Correct)

Answer :Configuration item is in the center of the map, with upstream configuration items and
downstream configuration items displayed.

What are the main components of the ServiceNow graphical user interface (GUI)? (Select 4
choices)

Options are :

Application Navigator
(Correct)

Content Frame
(Correct)

Power Edge
(Correct)

Report Gauge frame

Navigation Bar

Banner
(Correct)

Answer :Application Navigator


Content Frame
Power Edge
Banner

In an application navigator, how is the list of applications determined?

Options are :

Every user has all the applications and uses filtering to End and access applications

The department manager assigns applications to catch user in the department

List of applications is determined by the Service level agreements

The list of applications seen according to the roles that have been assigned to user
(Correct)

Answer :The list of applications seen according to the roles that have been assigned to user

x
Tools Topicsx

What is contextual security in ServiceNow?

Options are :

It doesn't apply the security rules to any level in the object hierarchy.

The contextual security manager profile incredible flexibility and power to perfect information by
controlling read/write authorization.

In platform security Settings, High automatically activities the contextual security plugin if is
already active.

Protects a record based on its contents and table location, data is acted upon based on the
position of the information in the table hierarchy. Defines access control rules to any level.
(Correct)

Answer :Protects a record based on its contents and table location, data is acted upon based on the
position of the information in the table hierarchy. Defines access control rules to any level.

If we cannot find an item in the application navigator, What will be the issue?

Options are :

You have all access rights. The applications and modules available to you may depend on your
role.

Contact the ITIL user to activate it, if necessary.

The application may be deactivated in your company's ServiceNow Implementation.


(Correct)

You may have applied a filter or switched perspectives. The application that contains the module
may be collapsed.
(Correct)

Answer :The application may be deactivated in your company's ServiceNow Implementation.


You
may have applied a filter or switched perspectives. The application that contains the module may be
collapsed.

Which option is not present when we are linking an application from the source control?
x
Options are :
Tools Topicsx
c.Password

d. Application name
(Correct)

a. URL

Answer :d. Application name

Which of the following is true about a script include?

Options are :

D. Most are called from client scripts.

C. A classless Script is callable from the client-side.

B. A centralized location for reusable functions


(Correct)

A. Only one function can be stored in a classless script include.


(Correct)

Answer :B. A centralized location for reusable functions


A. Only one function can be stored in a
classless script include.

Take Quiz :

Also Read : ServiceNow Certified System Administrator Practice Exam 2019 Set 1

An application called my app has a table,my app table, with this application access
x
configuration

Accessible from: All application scopes


Tools Topicsx
Can read: Selected

Can delete: Not Selected


Allow configuration: Selected

Which of the following is true based on this configuration?

Options are :

B. No business rule can be written which successfully deletes all records from my app Table table

C. An application developer working in another privately scoped application can write a Business
rule for the My app all records from the My App Table table
(Correct)

A. Any Application developer can write a business rule which successfully deletes all records from
the My app Table..

D. An application developer working in the my app scope can write a business rule for the My App
Table table which My App Table table

Answer :C. An application developer working in another privately scoped application can write a
Business rule for the My app all records from the My App Table table

Which server-side object provides methods for working with dates opened when writing
scripts in a privately scoped application?

Options are :

a.GlideDateTime
(Correct)

d.DateTime

b.GlideTime

c.GlideDate

Answer :a.GlideDateTime

Not a way to install the application

Options are :

a. Service now share site

c. Import from source control


x
b. Using service now store

d. Copy form one instance to another


(Correct)
Answer :d. Copy form one instance to another
Tools Topicsx

Take Quiz :

Also Read : ServiceNow Certified System Administrator Practice Exam 2019 Set 8

Which objects can be used in Inbound Action scripts? (Check it once)

Options are :

C. current and event

D. current and producer

A. current and previous

B. current and email


(Correct)

Answer :B. current and email

Order of evaluating ACL�s

Options are :

D.Condition, Table, Role

A.Role, Condition, Script


(Correct)

B.Condition, Role, Script x

C.Table, Role, Script


Answer :A.Role, Condition, Script
Tools Topicsx

When troubleshooting and debugging transactions and events, where do you navigate to
see is an email was sent in.

Options are :

A. System Logs > Push Notifications

C. System Logs > ICE Logs

D. System Logs > Events


(Correct)

B. System Logs > Emails

Answer :D. System Logs > Events

Take Quiz :

Also Read : ServiceNow Certified System Administrator CSA Practice Test Set 10

If one authentication is done, no more authentications needed

Options are :

a. True
x

b. False
(Correct)
Answer :b. False
Tools Topicsx
When configuring a module, what does the Override application menu roles configuration
option do?

Options are :

C. Admin is given access to the module even if Access Controls would ordinarily prevent access

D. Users with access to the application menu can see the module even if they don't have the
module role

A. Users with the module role but without access to the application menu access the module
(Correct)

B. Self-Service users can access the module even though they do not have roles

Answer :A. Users with the module role but without access to the application menu access the module

When debugging email notifications, what must you check on a user record?

Options are :

A. The Email field must have a value.


(Correct)

E. The first name and last name fields must have values
(Correct)

B. The user must not be locked out.

D. Active must be true.


(Correct)

C. The value in the notification field must be set to enabled.

Answer :A. The Email field must have a value.


E. The first name and last name fields must have values
D. Active must be true.

Take Quiz :

Also Read : Servicenow Application Developer Exam New-Practice Test Set 12

x
Tools Topicsx

Record Producer performs actions when

Options are :

b. Deleted

a. Inserted
(Correct)

c. Updated

d. Loaded

Answer :a. Inserted

Modified Client script APIs

Options are :

a.GlideAjax

c.GlideDialogWindow)

d.All
(Correct)

b.g_form

Answer :d.All

What are the objects used by Util Script Includes?

Options are :

b. Glide User and Glide Record

a. Glide System and Glide Record


(Correct)

c. Glide System and current

d. Glide Record and Current

Answer :a. Glide System and Glide Record


x

Take Quiz :
Tools Topicsx
Also Read : Servicenow Application Developer Exam New-Practice Test Set 5

Application developers specify which service now page a user sees after submitting a new
record using record producer UI. How is the page specified?

Options are :

c. producer.redirect=��
(Correct)

a. create application property

b. configure the page module

d. window.redirect=��

Answer :c. producer.redirect=��

What information does Debug Business Rules (details) show that debug Business rules does
not?

Options are :

D. The must of the business rule condition evaluation

C. Debugging information for lists as well as forms

A. The time at which the business rule executed including milliseconds. x


B. Old and new values for field values changed by business rules
(Correct)

Answer :B. Old and new values for field values changed by business rules
Tools Topicsx
Define the stages of application development in the business process?

Options are :

b. Business problem, outcomes, data input/output, stakeholders, available licenses


c. Business problem, outcomes, available licenses, project schedule, database capacity

a. Business problem, outcomes, data input/output, stakeholders, process steps


(Correct)

d. Business problem, outcomes, data input/output, available licenses, database capacity

Answer :a. Business problem, outcomes, data input/output, stakeholders, process steps

Take Quiz :

Also Read : ServiceNow Certified CIS CSM Test Exams (New York Release) Set 11

Importing applications from source control requires what roles?

Options are :

b. source_control
(Correct)

c. admin
(Correct)

d. source_control_admin
x
a. git_admin

Answer :b. source_control


c. admin
Tools
App development in SNOW provides Topicsx

Options are :

b. Cloud Infrastructure

a. Platform services

d. Only 2

c. Both a & b
(Correct)

Answer :c. Both a & b

Which of the following must a user have to access and use the document feed for a record?

Options are :

a. Access the record to see the live-feed group

d. All
(Correct)

b. Read permissions on the comments fields

c. Write permissions on the comments fields

Answer :d. All

Take Quiz :

Also Read : ServiceNow Certified System Administrator CSA Practice Test Set 9

x
Identify characteristics of a Record Producer?
Tools Topicsx

Options are :

D. Each field prompts the user with a question rather than a field label
(Correct)

B. All records created using this strategy are inserted into the requested item

A. You can script behaviors of fields in the user interface.


(Correct)

C. They must be scripted.

E. Graphics can be included on the user interface


(Correct)

Answer :D. Each field prompts the user with a question rather than a field label
A. You can script
behaviors of fields in the user interface.
E. Graphics can be included on the user interface

Which one of the following is the fastest way to create and configure a Record Producer?

Options are :

D. Open the table's form, right-click on the form header, and select the Create Record Producer
menu item

A. Create a Catalog Category, open the category, and select the Add New Record Producer button

B. Use the Record Producer module then add and configure all variables manually

C. Open the table in the Table records and select the Add to Service Catalog Related Link
(Correct)

Answer :C. Open the table in the Table records and select the Add to Service Catalog Related Link

Which one of the following is NOT true for modules?

Options are :

D. Modules open content pages

C. Every module must be associated with a table


(Correct)

B. Every module must be part of an application menu

A. Access to modules is controlled with roles

Answer :C. Every module must be associated with a table

Take Quiz :

Also Read : ServiceNow Certified CIS CSM Test Exams (New York Release) Set 5 x
Tools Topicsx

Which of the following CANNOT be debugged using the Field Watcher?

Options are :

A. Business Rules

C. Client Scripts

D. Access Controls

B. Script Includes
(Correct)

Answer :B. Script Includes

Script includes can be

Options are :

b. Protected

a. Read-only

d. All
(Correct)

c. None

Answer :d. All

Which of the following features are available to Global applications? (Choose two.)

Options are :
x
B. Source Control

A. Automated Test Framework


(Correct)
ToolsD. Flow Designer
(Correct) Topicsx

C. Delegated Development

Answer :A. Automated Test Framework


D. Flow Designer

Take Quiz :

Also Read : ServiceNow - Certified System Administrator CSA - Practice

One of the uses of the ServiceNow REST API Explorer is

Options are :

D. Create sample code for sending REST requests to ServiceNow


(Correct)

B. Find resources on the web for learning about REST

A.Practice using REST to interact with public data providers

C. Convert SOAP Message functions to REST methods

Answer :D. Create sample code for sending REST requests to ServiceNow

When configuring a module, what does the Override application menu roles configuration

option do?
x
Options are :
A. Users with the module role but without access to the application menu access the module
Tools(Correct) Topicsx
B. Self-Service users can access the module even though they do not have roles

D. Users with access to the application menu can see the module even if they don't have the
module role

C. Admin is given access to the module even if Access Controls would ordinarily prevent access

Answer :A. Users with the module role but without access to the application menu access the module

When a ServiceNow instance requests information from a web service, ServiceNow is the
web service:

Options are :

A. Publisher

D. Consumer
(Correct)

C. Provider

B. Specialist

Answer :D. Consumer

Take Quiz :

Also Read : Servicenow Application Developer Exam New-Practice Test Set 4

Which Report Type(s) can be created by right-clicking on a column header in a table's list?
Tools Topicsx
Options are :

C. Bar Chart, Pie Chart, and Histogram

A.Bar Chart, Pie Chart, Histogram, and Line

D. Bar Chart and Pie Chart


(Correct)

B. Bar Chart

Answer :D. Bar Chart and Pie Chart

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