Business Simulations Allow Learners To Interact With A Realistic Version of Their Work Environment
Business Simulations Allow Learners To Interact With A Realistic Version of Their Work Environment
environment.
A simulation game mixes elements of cooperation, competition and decision making with feedback
and repetition. Combining game elements with simulations, modern technology and media creates a
This kind of group simulation isn’t just teaching your learners about the scenario they’re facing, it’s
showing them how they can work together and learn from other people’s experience.
Business simulations seek to put the learner in a realistic scenario that they will encounter in their
work life. Putting them in an environment that recreates the real world lets them see the effects of
To get the most out of a business simulation game there are several things you should do.
Use game data and reporting to add value to the feedback stage
If you create a business simulation that includes these elements you can expect to see the following
benefits.
Benefits of business simulation for
learners
Accelerated performance through experiential learning
Experiential learning has been shown to be more effective than other kinds of training in many areas.
A simulation allows employees to learn by experiencing the consequences of their actions and
Studies show that you can not only impact on learner’s knowledge of the content of the simulation but
“The business simulation game improves not only conceptual knowledge about project management
but also team working and the participants’ other soft skills.” -
Research into critical thinking in students shows that skills are improved by taking part in
management simulations.
I Do and I Understand: Assessing the Utility of Web-Based Management Simulations to Develop
“Participation in the simulations was an effective way to develop critical thinking skills” -
In this case the content of the simulation was secondary to the intended effect. Even if the content of
the simulation is not relevant to the exact role a learner plays in an organisation they will benefit from
taking part.
Critical thinking, teamwork and other soft skills all improve when learners take part in a well-designed
business simulation.
Cooperation with colleagues is rated as the most important method of learning by learners
themselves.
A simulation lets learners work together to achieve the best results. Learning from a colleagues
approach to a situation and their knowledge of the industry is more useful than reading about a
technique or fact.
Cooperating and competing with different teams that you don’t usually work with enables knowledge
Towards Maturity carried out research on the impact of simulations in their report In-Focus Online
Combining teamwork, interactions, rich media and game elements in one package creates a training
its regular onboarding event for the vaccines arm of its business. GSK wanted the experience to be
as immersive and engaging as possible to give their employees an overview of how the different parts
play elements. One to twelve teams of between six and ten people play out a simulated financial
year, each team member having a distinct and key role (e.g. CEO, CFO, VP of Sales and Marketing,
VP of Operations).
They make quarterly decisions on what vaccines to produce, what tenders to bid for, what resources
they need and what hiring and customer relations activities they need to carry out to be successful.
They must choose their target market from a series of fictional countries.
Throughout the game, players must think on their feet to deal with unexpected situations such as a
The use of multi-media adds drama and propel the narrative along.
Debriefs are held half way through the daylong session and after the simulated year has finished.
Feedback from learners and L&D was positive with 100% of participants enjoying the experience and
Read more about the GSK business simulation in the Elearning Age magazine article .
Most learners don’t get to experience more than a handful of roles in an organisation. Putting them in
the position of a different role within a simulation allows them to experience how they fit into the wider
picture.
Using a simulation as an introduction to how a company operates gives new employees an overview
of the way it works that no traditional presentation can match. Allowing them to experience the role of
a different department gives them more empathy for their colleagues and their challenges.
Uniting geographically remote workers with a team-based simulation makes it easier for all
participants to understand the issues facing the different teams in your business.
Provide quantitative assessment data
Modern business simulations use technology to incorporate the event into your learning platform.
Recording the actions taken and their results allows real time feedback to be displayed as well as
The more sessions that are run the more data is collected for comparison and analysis, making a
Provide qualitative assessment data
Often a facilitator will be involved in running the simulation, giving L&D an opportunity to collect
Debriefs are an important part of any business simulation and offer some of the most valuable
A popular starting point for business simulation debriefing is Sivasailam Thiagarajan’s 6 phases of
debriefing :
By asking these questions of the learners, you can get a deeper insight into how effective the
Introducing a mid-game debrief gives learners an opportunity to share thoughts and strategies with
team members, facilitators and opposing teams. Tweaks can be made to the simulation while it is still
Combining the feedback and data from the simulation gives L&D a unique opportunity to compare
Begin by studying your own community, village, or barangay. Is it self-sufficient or do the residents have to go out of
their way to buy pandesal, cooked food, or cooking oil? Or to have their shoes repaired, their cars washed, or their
homes pest-protected?
To illustrate: Let us suppose you have learned that there is only one hollow block maker or retailer in your
community and that he can supply only about half of the community’s needs. On top of this, you notice a boom in
the construction business. You see many new houses and commercial buildings being built. From these
observations, you see a room for a new entrepreneur to bridge the gap between supply and demand.
That new entrepreneur can be you! However, you don’t just study the hollow block demand and supply only. It will
be useful, too, to look at the situation in the case of other construction materials (for example, steel works, fixtures,
grills, door jambs, cement, etc.) or services (plumbing, painting, landscaping, interior designing) to meet related
construction needs.
You may also take a look at products that the community is selling outside or is exporting. Usually, these products
are exported in raw or semi-finished form. For instance, rattan poles grown in the community are normally sold to
rattan furniture makers and processors outside the community. As a potential entrepreneur, look for ways of
increasing the value of rattan poles before selling or exporting them. If you succeed, then you can be in business.
One way of increasing the value of rattan poles is to process them into a form that can readily be used by the
buyers. How? By pre-cutting them into the desired sizes, by treating them with chemicals to prevent deterioration, by
varnishing them or painting them. Of course, the best way would be to manufacture rattan furniture or rattan
handicraft items like trays, boxes, coasters, etc. You can earn better this way.
Industry information – Reading technical and business journals will keep you updated on business ideas.
Newsweek Magazine, for example, has a regular feature on new products and techniques. Local publications like
MagNegosyo of TLRC and Entrepreneur Philippines Magazine give information that inspire new entrepreneurs.
Check out, too, the business features section of Philippine Daily Inquirer, BusinessWorld, and most other dailies.
Online, there are sites that will be useful, notably the DTI website, E-Yellow Pages, the UP ISSI website, etc.
Many private and government institutions conduct periodic studies which review the growth and performance of
certain industries. Such studies discuss a given industry’s problems and prospects for growth and expansion.
Obviously, they would provide useful information that will help you make wise investment decisions.
For example, the following were identified by the DTI as export winners in 2002:
o Processed fruits
o Marine products (fresh/frozen fish, shrimps)
o Carrageenan and seaweeds
o Electronics (components and parts)
o Metals (automotive and parts)
o Garments
o Furniture
o Jewelry (fine and custom)
o Holiday decor (Christmas, Easter, Halloween)
o Ceramics (decorative and tableware)
o Basketware
o Marble and marblecraft
o Construction services
o Information technology services
o Professional consulting services
A more updated priority list is given in the National SME Agenda prepared in 2004:
o Food
o Organic and natural products
o Marine products
o Wearables, including costume and fine jewelry, and footwear
o Leathergoods (handbags, belts, travel goods, gloves)
o Home furnishings
o Construction materials
o Micro-electronics
o Information Technology services
o Motor vehicle parts and components
If you engage in one of these industries, you will receive high priority in government incentives and support
programs. That means you get the first crack at credit, training, and technical assistance.
Technology. Look out for advances or improvements in technology. These might be useful in upgrading or
improving traditional production systems or starting a new business altogether. For example, research and
development in aquaculture has made prawn and bangus culture a viable business venture. Similarly, R & D in
waste utilization has given rise to new products like wood particle boards, organic farming, and volcanic ash
ceramics. Canned laing, and vacuum-fried tahong are also new products developed by DOST. And of course, e-
commerce has opened up new web-based businesses and new ways of doing business.
Adapt, complement, reshape.
Be observant. What are the people around you doing? Can you pick up something from it – with some modification?
Get familiar with the current economic situation in communities comparable to where you live. You can be inspired
by a number of projects which have worked in these areas and which you can adapt to your own local situation.
Don’t just copy and imitate. Innovate! Innovating is improving on someone else’s idea to make it work for you. This
might mean reshaping or repackaging goods or services to fit or match present trends or styles. Creative ideas may
add or change a product’s features and thus add more to its benefits.
For example, if you live in the province, you might wish to look at a project that has succeeded in the city. Internet
cafes, for instance, which first proliferated in Metro Manila, are now being set up in the regions. Fads like string-it-
yourself bracelets and necklaces, color-it-yourself ceramics, print-while-you wait shops, and badminton courts can
also catch the imagination of provincial markets.
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Definitions
The difference between methodologies, frameworks, and methods has
always been a highly-debated subject, even in fields like Research and
Architecture. To help you understand these terms, let’s first have a look at
the following definitions:
Method
The Merriam-Webster Dictionary defines a method as “a procedure or
process for attaining an object: such as a systematic procedure, technique, or
mode of inquiry employed by or proper to a particular discipline or a
systematic plan followed in presenting material for instruction”.
Framework
According to the Merriam-Webster Dictionary, a framework is “a body of
methods, rules, and postulates employed by a discipline: a particular
procedure or set of procedures” or “the analysis of the principles or
procedures of inquiry in a particular field”.
We created this extensive guide for beginners to help you pick the project
management methods, methodologies, and frameworks that will fit all your
needs according to your industry and project objectives. In the last part of
the article we mentioned some methods, methodologies, frameworks,
guides, and other approaches that are sometimes debated in a project
management context but are incorrectly labeled as project management
methodologies. We also reached out to a couple of project management
experts to offer you a practitioner’s opinion on them.
We’ve divided the article into three distinct sections. You can click
on each one to skip directly to it:
Definitions
PRINCE2
Critical Chain Project Management (CCPM)
Critical Path Method (CPM)
Adaptive Project Framework (APF)
Extreme Project Management (XPM)
PRiSM
Benefits Realization Management (BRM)
Crystal
Agile
Scrum
Kanban
Scrumban
Extreme Programming
PMI’s PMBOK® Guide
Lean
Six Sigma
Lean Six Sigma
Waterfall
Rapid Applications Development (RAD)
DSDM
Rational Unified Process (RUP)
Feature Driven Development (FDD)
Definitions
The difference between methodologies, frameworks, and methods has
always been a highly-debated subject, even in fields like Research and
Architecture. To help you understand these terms, let’s first have a look at
the following definitions:
Method
The Merriam-Webster Dictionary defines a method as “a procedure or
process for attaining an object: such as a systematic procedure, technique, or
mode of inquiry employed by or proper to a particular discipline or a
systematic plan followed in presenting material for instruction”.
Methodology
Looking again at the Merriam-Webster Dictionary for consistency, a
methodology is “a body of methods, rules, and postulates employed by a
discipline; a particular procedure or set of procedures”.
Framework
According to the Merriam-Webster Dictionary, a framework is “a body of
methods, rules, and postulates employed by a discipline: a particular
procedure or set of procedures” or “the analysis of the principles or
procedures of inquiry in a particular field”.
Resources:
Resources:
The Critical Path Method can be used to establish the priority of a project’s
activities, reassign team roles, evaluate risks, and distribute resources
accordingly. This method helps teams identify milestones, task
dependencies, and deadlines with ease. To begin with, create a model of the
project and add four elements:
The system will automatically calculate and indicate which activities are
“critical” and which aren’t based on their duration, and how this changes
over time. The Critical Path Method is based on the notion that work on a
new task can’t start unless you’ve finished your previous task duties. In this
way, CPM supports the team to complete work faster, distribute resources
correctly and evenly, and spot bottlenecks to avoid any further problems in
time.
Resources:
Projects are then divided into smaller task groups and handled by different
teams. The latter are in charge of evaluating the outcomes of each project
group and identifying possible ways to improve performance. The client is
also involved in the project development process to ensure that they are fully
aware of the changes that go into it.
No project is the same. This is why this framework makes it easier for you to
adapt a project to an approach and balance it against your own objectives,
identified risks, and changing client demands.
Tools to use: Paymo
Resources:
Work through XPM is done at a fast pace and with several twists and turns.
Extreme Project Management is required by projects with unpredictable
development or that face considerably more changes than traditional
projects do. Doug also states that “It is applied in complex project
environments when:
In XPM, plans are no longer reliable. Situations can change every second.
Project team members have the freedom to bring their own touch to a
project or task for which they hold complete accountability. A radical shift in
the way your team thinks and regards a project will happen.
Chaotic client needs and tasks, spontaneity, uncertainty, and less control
over projects are now a normal daily occurrence they will have to adapt to.
That’s because at the base of XPM lies the belief that work on more difficult
projects can only be done through trial and error. Thus, any unpredicted
mistake or bug will be fixed on the go.
Resources:
How does green project management sound to you? If you’re looking for a
sustainable way to manage your projects, try PRiSM.
This project management methodology was built around environmental
factors and how they can influence the development of the project
management process. It helps project teams eliminate pollution or waste and
save energy. Since PRiSM also deals with human rights, labor values, and
corruption prevention, it’s so much more than just an approach to the way in
which you handle nature.
Resources:
BRM imposes the need to find all benefits at the beginning of a project and
make sure that all tasks are conducted and evaluated to help a business
reach them. A Business Change Manager helps the Benefits Owner with this.
While the latter one has to identify the business’ benefits and establish
methods for handling them, the Business Change Manager is in charge of
evaluating the project’s progress towards reaching those goals.
The ultimate goal remains to increase the return on investment based on the
organization’s strategy.
Best for: Information technology, but works for any other type of work that
focuses on benefits.
Resources:
Crystal
We reached out to Dr. Alistair Cockburn, the developer of the Crystal
methodology and one of the initiators of the Agile Movement, to have him
resume this methodology in a few words: “Crystal is a family of related agile
methodologies based on the ideas that:
With this flexible methodology, people are the most important part of a
project. All processes must be adapted to their needs. While the books
describing Crystal provide resources for tuning the details of your team’s
method, there are no specifically required techniques or tools. The way in
which you use Crystal depends entirely on your project and team.
For example, Crystal Clear is commonly used for projects handled by small
teams and those who work from a single location. Crystal Sapphire, on the
other hand, is preferred for large projects that might pose a risk to human
life. This ability to adapt to different project types is why Crystal focuses on 6
main elements: people, interaction, community, communication, skills, and
talents.
The members of the method family are color-coded according to how many
people are being coordinated (Clear, Yellow, Orange, Red, and so on).
Several versions of Crystal Clear, Yellow and Orange are described in the
books.
Resources:
“Just like its name, Agile means being adaptable — the ability to gracefully
adapt to rapidly changing customer needs”, says Kamlesh Ravlani, Agile
Coach and Scrum Trainer at Agile For Growth.
We must first distinguish between the concepts of “agility” and Agile. While
“agility” refers to the ability of quickly responding to change, Agile is a
mindset or set of principles and practices that were originally mentioned in
the Agile Manifesto. It’s best suited for products and initiatives that face
diverse changes during their progress.
Resources:
Mike Cohn’s Agile and Scrum blog for the software industry
Agile Glossary
Scrum
A framework that divides software development into small cycles that usually span across two weeks and are used to
review work and fix problems during daily stand-up meetings
“The Scrum framework is used mainly for product or software development.
The good thing about this methodology is that you can use Scrum not only to
design better software, but also, for example, to run the marketing division
of a media company or build a better mobile phone.
Scrum can even be helpful when writing a book. This framework is more
than just highly effective. It’s a productive and creative way to deliver high-
value end products. It’s suitable for complex environments where teams
have to quickly react and adapt to new situations within a system. It‘s not a
very suitable framework for a simple, obvious, easy, and predictable
environment.” remarks Luis Gonçalves, Management Consultant and
Founder at Evolution4All.
Tools to use: OrangeScrum, Scrumwise, Axosoft
Resources:
Scrum Certifications
Best for: Software development, but it works just as well for any other
industries like digital marketing, architecture and construction, law,
education, support, design, and even for personal purposes.
Resources:
Scrumban
If you want the best of Scrum and Kanban at the same time, try Scrumban.
It’s a hybrid alternative solution for teams who are looking to make the
switch from Scrum to Kanban. That’s why it blends Scrum’s daily stand-up
meetings and demos with Kanban’s WIP (Work in Progress) limits and
continuous workflow.
Scrumban is used for software and product development that are often
interrupted or face regular changes or updates when it comes to activities
and their priority. Planning is done only when demanded while estimates are
optional. Similar to Kanban, it’s a visual method that relies on a board and
pull-system to manage tasks. The use of sprints with Scrumban remains a
highly-debated topic. When sprints aren’t used during a project, changes can
occur at any time as long as there are still resources available.
Resources:
The Scrumban [R]Evolution: Getting the Most Out of Agile, Scrum, and Lean
Kanban, by Ajay Reddy
Tools to use: Targetprocess
Resources:
Initiation: holding the first meetings with the client and obtaining the
authorization to start work
Planning: setting the objectives, establishing a scope, and creating the
project’s plan
Execution: completing work on tasks and preparing deliverables
Monitoring: overseeing the evolution of the project and reviewing its
performance
Closure: ending all contracts and delivering the final results
PMI’s PMBOK® Guide is used mainly in USA, Canada, and the Middle East.
It sets the baseline for project management’s processes, and techniques. Its
status as a methodology is debatable because it’s truly a reference guide that
establishes the universal benchmarks of project management and not an
actual methodology.
Resources:
Lean
Lean was originally a product manufacturing method and is still used today
for product development. If you’re looking to lower your project’s waste rates
and eventually eliminate them completely, try Lean. It aids the delivery of
highly valuable products by using fewer people and resources in much less
time. An emphasis on the customer’s desires, removing problems and
possible risks or hazards, and frequently improving systems can cut out
waste in terms of time and costs.
Using Lean helps small teams progress and create greater outcomes in a
short time span, without having to overspend on materials. The main focus
when using this method is to deliver valuable products and increase the
organization’s profits with fewer resources. Lean also guides companies to
quickly adapt to constantly changing client standards, needs, and actions.
Resources:
Six Sigma
Six Sigma is an approach and methodology for eliminating defects and
improving the quality of your processes and results. Its principles can also be
applied to project management and product development. Using quality
control, Six Sigma (6σ) emphasizes the need to minimize bugs, defects, and
errors until they no longer affect a project or its outcomes. Before further
problems occur, existing data and error reports need to be evaluated. This
helps you find project nonconformities that don’t match the originally
approved product requirements.
Thomas Pyzdek, author of The Six Sigma Handbook, remarks that: ”Unlike
most project management methodologies taught in management classes at
universities, Six Sigma does not focus on the bottom line. Rather, it
considers the bottom line as the result of the work done within the
organization to add value. This approach teaches people how to analyze and
improve processes to do a better job of adding value. Six Sigma projects are a
primary way of achieving process analysis and improvement.”
With Six Sigma, any decision is made starting from existing data and
statistics. The goal is to deliver efficient, uniform, and defect-free final
products. To do this, Six Sigma employs the use of six distinct steps:
Resources:
The Six Sigma Way: How GE, Motorola, and Other Top Companies are
Honing Their Performance, by Peter S. Pande, Robert P. Neuman, Roland R.
Cavanagh
Resources:
What is Lean Six Sigma, by Michael L. George, David Rowlands, Bill Kastle
Waterfall practitioners believe that putting more time and effort into the first
stages of product development can prevent risks from happening and save
you hours of maintenance time. Waterfall also provides clear and detailed
timelines and costs. These will guide your team towards becoming more
productive.
The downside of Waterfall is that it’s rather outdated for the requirements of
modern software engineering. Writing code and simultaneously performing
quality assurance is rather difficult since each stage of this methodology
depends on the previous one and no activities overlap. With Waterfall, teams
have to wait for those in charge of the preceding steps to finish their work. If
the latter are late, all other tasks could be postponed.
RAD was the first software development process to solve what previous
processes couldn’t. Apps required long lengths of time to be fully developed.
Their requirements were changing so often before completion that they were
sometimes unstable and unusable. With the RAD approach, apps could be
developed on time and within budget.
Despite its fast pace, the RAD method ensures that all essential features
work properly. It helps you build products around object-oriented
programming and the users’ needs in terms of UI. Prototypes are used in
place of any documented design specifications. There is very little
(sometimes none) planning done before the start of product development,
with emphasis on the actual development and prototyping process.
Tools to use: OutSystems, FileMaker, Mendix, Nintex, Salesforce
Lightning, ViewFlux, InVision
Resources:
Resources:
The RUP supports team productivity by offering all group members access to
a knowledge area that contains all the information and tools needed to help
them conduct development tasks.
The Rational Unified Process doesn’t have a fixed set of processes you must
follow at all costs. It can be adapted and customized to match the
requirements of any project. Each stage of this process is divided into
distinct iterations that need to be completed before moving on to the next
stage. The four stages the RUP takes a project through are:
Inception: creating the idea behind the project and seeing if you have
the right resources to pursue it and if it matches your organization’s
needs
Elaboration: modeling the software’s architecture based on the
available budget and resources and evaluating hazards and opportunities
to see how changes or new technologies could be added to a project as it
progresses
Construction: undertaking software development from its design,
through coding and testing
Transition: delivering the final software and making changes to
improve deliverables or fix any issues
Resources:
To help you reach this goal, the FDD process brings a series of software and
product development best practices. The team will now work on developing
the features that hold the most value for a client and meet the expectations of
the product’s end-users.
There are 5 main activities that are part of the Feature Driven Development
process:
Tools to use: SpiraTeam
Resources:
Since they are more strict and have clearly-defined processes and principles,
methodologies could be more suited for larger projects and beginner project
managers. Meanwhile, frameworks are better for those who have already
gained some experience in working on several projects and tried different
methods.