EAW5 Interview Preparation RTO 40811

EAW5 Interview Preparation

Assessment details
Student to complete this section

Name: SUKHBR KAUR

Student ID: ACTACC202112001

Trainer name: SARAH EVANS

Assessment Due Date: 23/01/2022

Student to keep a record of your own progress

RESULT IN EACH ASSESSMENT ITEM

GRADE
(Please indicate by using S for Satisfactory and U for Unsatisfactory)
Assessment 1 – Skills and
Knowledge Activity
Assessment 2 – Skills and
Knowledge Activity
Assessment 3 – Observation

Interview Grading Sheet

OVERALL RESULTS
(Please delete either one for COMPETENT NOT YET COMPETENT
resulting).
FEEDBACK
(Please enter details of
constructive feedback).

ASSESSMENT GUIDELINES FOR STUDENTS

 You need to achieve a ‘Competent’ grade in ALL the assessments items to be granted a ‘Competent’ grade
in the EAW5 PYP module.
 In case you are not able to achieve a ‘Competent’ grade in any assessment task, you will be given three
(3) attempts to resubmit your assessment. Your trainer will be available to assist you in any areas of
difficulty. Please discuss the assessment with your trainer to seek advice on how you can achieve
competency in the module.
 Where relevant, oral questions may be asked to gather more information on your knowledge, skills and
competence in the module.
 A holistic approach is used to assess your skills relevant to this qualification. The skills are assessed across
the different units offered within this qualification. Where a skill relevant to this module is not assessed
within this assessment pack, please note that the skill will be assessed in another module.
 Your assessment responses must be your own work and plagiarism and/or copying from another student
will not be tolerated. Any information that you take directly from another source to support your own
work must be referenced.

Submit this completed assessment and your Interview Grading Sheet as Microsoft Word documents to
moodle.indusinstitute.edu.au

Document name EAW5 Interview Preparation v1.1 Reference to SNR NVR

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 EAW5 Interview Preparation RTO 40811

Student Declaration:
I hereby declare:

a) That I am ready to begin assessment and I understand the requirements of this module
b) That this assessment is my own work.

Student Name: SUKHBIR KAUR

Student Signature: SUKHBIR KAUR

(Typed)

Date: 23/01/2022

Document name EAW5 Interview Preparation v1.1 Reference to SNR NVR

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 EAW5 Interview Preparation RTO 40811

Assessment 1 - Skills and Knowledge Activity

Estimated time: 45 min – 60 min
Objective: To provide you with an opportunity to demonstrate your knowledge of interviewing skills please
answer each question in as much detail as possible, considering your organizational requirements for each one.
1. List 5 things you should do to prepare for a job interview.
ANS :
● Research the company.
● Research your interviewer.
● Prepare a set of questions.
● Clean and press clothes
● Consider stories from previous positions

2. Describe 3 types of positive body language to be used in an interview.

ANS :

● Have and maintain passive eye contact.

● Occasionally use hand gestures to express yourself.
● Improvise on your posture – no slouching.

3. Why is it important to ask the interviewer questions?

ANS :
Posing great inquiries during the meeting advances positive discourse and gives both the candidate and the
business an opportunity to get to know each other better. The inquiries you decide to pose can assist with
deciding the achievement level of your meeting

4. List 3 questions you could ask an interviewer.

ANS

● What types of skills is the team missing that you’re looking to fill with a new hire?
● What are the biggest challenges that someone in this position would face?
● What training programs are available to your employees?

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 EAW5 Interview Preparation RTO 40811

5. If the interviewer asks you an illegal question, how should you respond. E.g. How old are you?
ANS:
Depending on the question I could refuse, answer or sidestep the question. Use a neutral and
professional tone. By pointing it out, you are putting the employer on alert that you're aware the
question is off-limits. If they continue to ask the illegal question, you do have the right not to
answer the question.

6. How should you respond to trick questions such as “What kind of people rub you up the wrong way?”
ANS:
Although the answers may be negative, we should try to give an overall positive motive. How to
deal positively with such people. The answer should show our positive mindset about people.

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Assessment 2 - Skills and Knowledge Activity

Objective: To provide you with an opportunity to demonstrate your knowledge of the entire module. You must
individually, answer the following questions in full to show your competency:

Instructions: To prepare for potential Behavioural questions at an interview you will be required to answer the
following 2 questions using the S.T.A.R format.

1. Please explain a time when you had to work 2. Please explain a time when you worked as
under pressure. part of a successful work team

Situation: AS I WORK AS AN ONLINE SUPERVISOR IN Situation: WORKING IN A SUPERMARKET IS REALLY A

WOOLWORTHS SO THERE WAS A TIME DURING THE FUN AS IT ALLOWS U TO WORK IN A POSITIVE
PANDEMIC WHEN IT WAS ACTUALLY REALLY BUSY ENVIRONMENT WITH SOME GOALS THAT NEED TO BE
WITH WERE VERY LIMITED STAFF JUST BECAUSE NO ACHIEVED IN ORDER TO GET BETTER RESULTS
ONE WAS READY TO TAKE THE RISK TO WORK. SO I THERE WAS A TIME WHEN MY TEAM MEMBERS
HAD TO MANAGE TO GET EVERYTHING DONE ON AND I DECIDED TO MAKE A GOAL TO ACHIEVE BELOW
TIME. 1% FOR OUT OF STOCK RATE FOR ONE WEEK WHICH I
THINK WAS REALLY HARD BUT THERE I NOTHING
THAT IS IMPOSSIBLE.

Task: MY MAIN TASK WAS TO GET EVERYTHING Task:

DELIVERED TO THE CUSTOMERS BEFORE THE THE MAIN THING THAT NEED TO BE DONE WAS TO
DEADLINE AND WITH SATISFACTION AND ALSO FO REDUCE THE OUT OF STOCK AND ALSO REDUCE THE
THE BREAKS OF TEAM MEMBERS ON TIME AS THEIR SUBSTITUTES FOR THE ITEMS THAT WE ACTUALLY
HEALTH IS ALSO THE PRIORITY FOR ME. HAVE BUT NOT ON THE SHELF.

Action: DIVIDED THE WORK ACCORDING TO THE Action:

COMFORT ZONE OF MY TEAM MEMBERS SO THAT DID EXTRA EFFORTS TO FIND THE THINGS FROM THE
THEY ENJOY DOING IT AND ALSO THE WORK IS DONE BACK DOCK RATHER THAN JUST SUBSTITUTING THEM.
ON TIME

Result: THE FINAL RESULT WAS REALLY IMPRESSIVE Result:

AS I AND MY TEAM MEMBERS EFFORTS GOT THE RESULT WAS REALLY GOOD AS OUR EFFORTS
EVERYTHING DONE ON TIME AND WE REALLY GOT A PAID OFF AND WE WERE ON THE TOP IN ACT AS OUR
REALLY GOOD FEEDBACK FROM THE CUSTOMERS. OOS RATE WAS ONLY .78% WHICH WAS REALLY A BIG
ACHIEVEMENT FOR US AS OUR STORE NEVER GOT
THESE RESULTS BEFORE.

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Assessment 3 - Observation
Your trainer needs to observe you demonstrating the essential interviewing skills in a simulated environment.
These skills can be observer during presentation.

Instructions: You will be participating in three job interviews; however you will only be assessed in your final job
interview with your trainer who will act as the interviewer and you will be the candidate. To prepare for that final
interview, each interview will be slightly different.
Interview 1. One on One Interview You will pair up with another student. You will be interviewed by
your classmate with no preparation time, they will ask you a list of questions and provide you with
individual feedback after the interview. You will also be asked to self-reflect on how you performed
during the interview. Please write below the improvements that you and your classmate identified.
Duration: Approximately 20 minutes duration per person 15 minutes interview + 5 minutes feedback.

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 EAW5 Interview Preparation RTO 40811

Interview 2. Panel Technical interview You will now allocated into new groups of 4. You will be
required to locate a job advertisement in your chosen industry, and this will form the basis of your

Interview 1 Feedback for improvement:

ANS : OVERALL , IT WAS GOOD BUT A BIT OF IMPROVEMENT IS REQUIRED IN THE
STARTING AS I LACK CONFIDENCE IN THE START BUT LATER ON IT WAS GOOD

What questions did you find difficult and why?

THE QUESTION “DESCRIBE YOUR RESUME “ WAS BIT TRICKY FOR ME AS I THINK I DID
NOT ANSWER IT CORRECTLY AS I ADDED SOME IRRELEVANT POINTS IN THERE LIKE
MY NEGATIVE POINTS WHICH IS NOT GOOD AT ALL .

What would you do differently next time?

I WILL FOCUS MORE ON STAR TECHNIQUE AND ALSO WILL BE BIT MORE CONFIDENT .
ALSO I WILL AVOID ANY NEGATIVE POINTS ABOUT ME WHICH IS VERY IMPORTANT

interview with your trainer and the interview panel (4 classmates). This will be a panel interview and you
can be asked any question at any time by the interview panel. To prepare for this interview you must
supply the interview panel and your trainer a copy of the job ad 20 minutes prior to the interview. Your
trainer will be an observer. You may be asked the following:
● Technical questions relating to the ad, E.g. software/operating systems/accounting knowledge
used etc.
● Questions relating to key selection criteria.
● Questions about the company and the role.

The group (minus candidate), will also need to discuss prior to the interview:
● What questions will be asked? (Group to create a range of technical, essential key criteria,
Organisational and role questions)
● How many questions will be asked? A minimum of 12 questions will required.

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 EAW5 Interview Preparation RTO 40811

● Who will ask those questions?

● Will there be impromptu questions?

This should be a faster paced interview and the candidate, and the interview panel will need to be
prepared. Please complete the interview review below.

Interview 2 Group/Technical Interview

How did you prepare for this interview?

ANS :I practiced the basic questions. I discussed the

What worked in this interview?
technicalities with my friends. I learned how to discuss.
ANS : Asking back question and also the STAR techinque actually helped me in answering ll the questions in a
relevant way.
What could be improved?
ANS: I got a feedback that i shoud have a control on the speed while answering the questions which i personally
think need a improvement.

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 EAW5 Interview Preparation RTO 40811

Interview 3 The Final Interview This will be a one on one interview with your trainer. Your trainer will
use the following criteria to assess your performance in the interview. Your trainer will use a specific list
of questions but will also include some questions based from the job interview you provided for
interviews 3 & 4.
Assessment Criteria Explanation
Physical Presence Arrives on time
Dresses in professional corporate attire
Confident positive body language
Maintains good eye contact
Maintains good posture
Attitude Introduces self and creates good first impression (firm handshake and smile)
Engages in small talk
Describes self in positive terms and seems motivated to work
Has prepared well for interview (shows knowledge of the company)
Voice Speaks in an audible voice/not too loud
Enthusiasm noted in voice (varied intonation)
Pronunciation clear
Appropriate pace, which aids intelligibility
Answers Responds concisely, but adequately to questions
Seeks clarification when necessary
Relates work skills and abilities to position
Gives relevant specific examples in answers
Structures answers well (uses STAR)
Uses appropriate language (not too informal, but not overly formal or wordy,
and sounds like spoken English, not something written and memorised)
Closing the Interview Asks questions relevant to the job
Asks about the next step in the process (if not informed by the interviewer)
Thanks interviewer at the end
Once the interview is completed you will need to verbally reflect on your performance and will be
provided written feedback from your trainer on an interview grading sheet.
group 1 sunday - Google Docs
You then need to attach this interview grading sheet as part of this assessment.
Grading Sheet for Candidates (Sample 6): Sukbir - Google Docs
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 EAW5 Interview Preparation RTO 40811

Duration: Approximately 20 minutes duration per person 15 minutes interview + 5 minutes feedback.

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