Effects of Authentic Leadership, Affective Commitment and Job Resourcefulness On Employees' Creativity and Individual Performance
Effects of Authentic Leadership, Affective Commitment and Job Resourcefulness On Employees' Creativity and Individual Performance
www.emeraldinsight.com/0143-7739.htm
LODJ
37,8
Effects of authentic leadership,
affective commitment and
job resourcefulness on
1038 employees’ creativity and
Received 23 February 2015
Revised 21 May 2015
2 June 2015
individual performance
Accepted 3 June 2015 Ana Suzete Dias Semedo and Arnaldo Fernandes Matos Coelho
Faculty of Economics, University of Coimbra, Coimbra, Portugal, and
Neuza Manuel Pereira Ribeiro
School of Technology and Management,
Polytechnic Institute of Leiria, Leiria, Portugal
Abstract
Purpose – The purpose of this paper is to report the findings of a study examining the relationship
between authentic leadership (AL), attitudes and employees’ behaviours. More specifically, how AL
influences affective commitment, job resourcefulness and creativity, which, in turn, influence
individual performance.
Design/methodology/approach – Empirical research has analysed the data from a questionnaire
administered to a sample of 543 employees belonging to various public and private organisations in
Cape Verde. The model was tested using structural equation modelling.
Findings – The results reveal that AL influences employees’ attitudes (affective commitment and job
resourcefulness) and their creativity, affective commitment and job resourcefulness predict the
employees’ creativity, and job resourcefulness and creativity predict individual performance.
Practical implications – The results from this study can help managers to understand how to
increase employees’ creativity and performance through AL, affective commitment and job
resourcefulness. Indirectly, the study also suggests that organisations should focus on selecting
leaders with authentic features and implement appropriate training activities, coaching and
development that aim to increase AL since this may well result in a positive impact on employees’
attitudes and behaviours.
Originality/value – The originality of this study is that it focusses on the integration of the five
concepts, AL, affective commitment, job resourcefulness, creativity and individual performance, in a
single study, providing a model that depicts the chain of effects between AL, employees’ attitudes,
employees’ creativity and individual performance.
Keywords Affective commitment, Creativity, Authentic leadership, Individual performance,
Job resourcefulness
Paper type Research paper
1. Introduction
Leadership in organisations is perceived and valued by many stakeholders as a key
element of success, a differentiating factor with strong impact on the achievement of
goals through the transmission of motivation to its employees (Silva and Torres, 2010).
Leadership & Organization
Development Journal However, due to the large number of moral and financial scandals associated with
Vol. 37 No. 8, 2016
pp. 1038-1055
unscrupulous leaders of once-reputable companies, the need arises for new theories
© Emerald Group Publishing Limited such as authentic leadership (AL), which are based on the moral character of the leader,
0143-7739
DOI 10.1108/LODJ-02-2015-0029 concern for others and congruency between ethical values and actions (Shahid, 2010).
It is necessary to promote an appropriate organisational environment starting with the Effects of
creation of a good relationship between leaders and employees, because one of the authentic
major challenges for organisations is to retain the best talents in a highly competitive
business environment. In this sense, Nazari and Emami (2012) suggest a need to
leadership
concentrate on AL as a root construct underlying all positive forms of leadership and
its development.
Although the research in AL is recent, several studies stand out to seek a better 1039
understanding of this issue and its impact on organisations and employees’ lives
(e.g. Walumbwa et al., 2008, 2010; Wong et al., 2010; Gardner et al., 2011; Rego et al.,
2013; Alok, 2014). Recently, the idea that AL is extremely important in organisations
has been supported, as it helps its members to commit themselves to work, promoting a
better social climate and better relationships between leaders and employees (George,
2003; Avolio and Gardner, 2005). Ilies et al. (2005) proposed that leaders with a
relational authenticity will strive for open and truthful relationships with their
followers, and such orientation will have a number of positive outcomes. This research
follows the same line of investigation, as it shows how perceptions of AL have an
impact on employees’ attitudes (affective commitment and job resourcefulness), and
how these attitudes impact their creativity and individual performance.
There are studies on AL, affective commitment, job resourcefulness, creativity and
individual performance, but none of them integrate these five concepts in a single
model. Likewise, there are many studies on leadership and its consequences, but
research regarding AL and its impacts on employee attitudes and behaviours is scarce.
Hence, this study aims to fill the research gaps by showing how AL can be a real asset
changing employees’ attitudes and behaviours, increasing creativity and individual
performance. More specifically this study aims to understand how AL influences
employees’ affective commitment, job resourcefulness and creativity and then how this
variable impacts individual performance. The originality of this study focusses on the
integration of these five concepts in a single study, providing a model that depicts the
chain of effects between AL, employees’ attitudes, employees’ creativity and individual
performance. This study promotes a holistic approach on AL field investigating the
impacts on employee’s attitudes and behaviours.
The study’s results seek to contribute to the argument that AL is not simply a
theory for consideration by the academic community but also one of relevance to the
business community, particularly in respect to the introduction of potential corrective
actions, which this type of leadership is able to implement, thereby improving
individual and organisational performance.
This paper is structured as follows: introduction of the study topic; research
background and hypothesis development; method; findings; discussion and
conclusions; theoretical contributions; implications for management; and the
limitations and recommendations for future works.
2.4 Creativity
Creativity is defined as the production of something for the first time, and in the
organisational context, it can result in dramatic change; hence, an exploration of the
LODJ concept of creativity can be valuable in attempts to understand the phenomenon of
37,8 change and, ultimately, organisational efficiency and survival (Woodman et al., 1993).
Other scholars simply perceive creativity as an idea that generates new and useful
solutions (Amabile, 1988; George and Zhou, 2007). Creativity can be considered one of
the main processes through which individuals demonstrate their potential as human
beings. In this study, creativity is presented as a consequence of AL, affective
1042 commitment and job resourcefulness. As mentioned by Amabile (1988) and Binnewies
et al. (2008), creativity can be understood as the production of new ideas and solutions
that may be related to the type of bond which the individual believes she/he has with
the organisation to which she/he belongs. Thus, affective commitment may play a key
role in creative behaviour; indeed, workers who show greater affective commitment
also demonstrate more creative behaviours (Organ and Ryan, 1995).
Additionally, it is observed that people’s ability to obtain scarce resources and
overcome obstacles in the achievement of workplace goals (Licata et al., 2003) fosters
greater creativity within them. That is, to say, the additional effort that employees
are willing to make in their organisations adds value through creative and innovative
suggestions. The skills possessed by individuals that enable them to overcome
obstacles at work are influential upon their behaviour, making them become more
confident, more proactive and more successful in problem solving (Licata et al., 2003).
Job resourcefulness requires a certain internal motivation among employees who, in
turn, can generate new and useful ideas (Organ and Ryan, 1995).
Leadership and supervision have an essential influence on creativity (Tierney, 2008).
Some researchers found that transformational leadership positively relates to creativity
(Gong et al., 2009; Shin and Zhou, 2003). Other studies looked at the impact of
supervisory behaviours such as supervisory support (Madjar et al., 2002),
empowerment (Zhang and Bartol, 2010), supervisory developmental feedback
(Zhou, 2003) and supervisory benevolence (Wang and Cheng, 2010) on creativity.
George and Zhou (2007) showed that employees exhibited increased creativity when
supervisors built a supportive context by providing developmental feedback, being
trustworthy or providing interactional justice. Employees’ critical thinking is
stimulated by AL to the extent that the leaders’ authenticity, and in particular their
emotional intelligence, plays an important role that enables and supports creativity
(Zhou and George, 2001). Being authentic leaders, individuals with higher levels of
emotional intelligence and who act according to their words, values and beliefs,
contributes to the development and success of interpersonal relationships and a work
environment in which creativity is fostered and encouraged (Rego et al., 2013).
AL stimulates employees’ positive emotions which subsequently increase their
creativity (e.g. Fredrickson, 2003; Gavin and Mason, 2004).
Taking into account this discussion of creativity, the following hypotheses are
proposed:
H3a. Affective commitment positively influences creativity.
H3b. Job resourcefulness positively influences creativity.
H3c. The perceptions of AL positively influence creativity.
3. Method
The study was carried out in Cape Verdean organisations, more specifically, the
Santiago and São Vicente Islands, and 543 employees participated. Of these, 56 per cent
were female, the average age was 33 years old, 59.7 per cent held college degrees and
46 per cent held leadership positions. Moreover, 80 per cent belonged to the service
sector and 53.6 per cent were in the public sector; 32 per cent of the organisations
LODJ represented had between 51 and 100 employees. The data collection period ran from
37,8 April to July 2014, and the following procedures were adopted to gather that data: after
the first contact with the organisations’ leaders, and in the case of a positive answer, the
person responsible for each work team and/or department was identified and a request
to distribute a questionnaire to some random employees was made; the questionnaires
were accompanied by a letter explaining the purpose of the research and giving a
1044 guarantee of maximum confidentiality of data and anonymity of the participants; some
instructions regarding how to complete the questionnaire and thus prevent all possible
error were provided; and it was requested that on completion, the questionnaire be
placed in the envelope provided and closed in the presence of the researcher.
3.1 Measures
3.1.1 AL. Perceptions of AL were measured by the 16 five-point items of the Authentic
Leadership Questionnaire (ALQ) (Copyright © 2007 ALQ by Bruce J. Avolio, William L.
Gardner and Fred O. Walumbwa). The ALQ measures four dimensions: self-awareness,
relational transparency, internalised moral perspective and balanced processing. The
Portuguese version, as translated and back-translated by Rego et al. (2012), was used, and
it contains 16 items. Individuals reported the frequency (1: never, …, 5: often, if not
always) with which their supervisors adopted the 16 behaviours/attitudes on a five-point
Likert-type scale. The data were subjected to confirmatory factor analysis (CFA)
(see Table I). From the first-order CFA, it is observed that the factor loading ranged
between 0.64 and 0.81, and from the Cronbach’s αs, it is seen that the dimensions are
greater than 0.8, thus revealing factorial validity and reliability of measures. The fit
indices (χ2/gl ¼ 1.72; RMSEA ¼ 0.04; GFI ¼ 0.96; CFI ¼ 0.98; TLI ¼ 0.98) suggest that the
model fits very well with the data. In the second-order CFA, the results do not differ much,
experiencing the same factor loading, Cronbach’s αs and fit indices. However, from the
first-order CFA, it was found that the four dimensions of AL are highly correlated, which,
in turn, indicates the existence of a latent variable or factor (Marôco, 2014). Thus, AL is
deemed as a second-order variable as suggested by Walumbwa et al. (2008).
3.1.2 Creativity. Creativity was measured according to the instrument developed
and validated by Zhou and George (2001) which comprises 13 items measured on a
five-point Likert-type scale (1: the statement does not apply absolutely anything at all
to me; …; 5: this statement completely applies to me). Examples of items are “I’m not
afraid to take risks” and “I suggest new ways of performing work tasks”. Data about
creativity also show reliability and factorial validity of the measures (Cronbach’s α
greater than 0.8 and factor loading ranging from 0.59 to 0.70). According to Hair et al.
(1992), factor loadings greater than 0.30 may be considered significant, while loadings
over 0.50 are considered very significant.
3.1.3 Individual performance. Individual performance was measured by an
instrument developed by Mott (1972), consisting of ten items that are subdivided
into three dimensions (productivity, adaptability and flexibility). Employees were
asked about their performance in comparison with that of their colleagues via
statements on a five-point Likert-type scale (1: below average, …, 5: excellent). The data
were also subjected to the CFA (see Table II). In the first-order CFA, factor loading
range from 0.63 to 0.79, and Cronbach’s αs are greater than 0.7, showing factorial
validity and reliability of the measures. The adjustment indices suggest that the model
fits the data well (χ2/gl ¼ 2.1; RMSEA ¼ 0.04; GFI ¼ 0.98; CFI ¼ 0.99; TLI ¼ 0.98). In the
second-order CFA, the results do not change from that of the first-order CFA.
1st-order model 2nd-order model
Effects of
Dimensions FL α FL α authentic
leadership
Self-awareness 0.80 0.80
Seeks to obtain information (feedback) of people to improve the
working relationships between them 0.74 0.74
Understand how their actions impact on others 0.66 0.67
Know when it is time to reevaluate and change their positions on 1045
important issues 0.71 0.70
Have a clear sense of how others perceive their (his/her) ability 0.74 0.74
Relational transparency 0.82 0.82
Shows the emotions that match what you feel 0.64 0.64
Encourages all people to say what they think 0.73 0.73
Says exactly what he thinks 0.74 0.74
Tells the hard truths 0.65 0.66
Assume the errors he commits 0.69 0.69
Moral internal perspective 0.81 0.81
Makes decisions based on their core values 0.68 0.68
Take tough decisions based on high-ethical standards 0.68 0.68
Asks me to take positions according to my core values 0.75 0.75
Their actions are consistent with their beliefs and convictions 0.75 0.75
Balanced processing 0.81 0.81
Analyse relevant information before making a decision 0.74 0.75
Carefully listen to the different points of view before drawing
conclusions 0.81 0.81
Calls me views which question their (his/the) deepest positions 0.76 0.76
Authentic leadership 0.99
Self-awareness 0.97
Relational transparency 0.95
Moral internal perspective 0.87
Balanced processing 0.85
χ2/df 1.72 1.71
Root mean square error of approximation 0.04 0.04 Table I.
Goodness of fit index 0.96 0.96 Authentic
Comparative fit index 0.98 0.98 leadership:
Tucker-Lewis coefficient 0.98 0.98 confirmatory
Note: FL, factor loading factor analysis
In the first-order CFA, the dimensions showed high correlations between them,
which indicates the existence of a higher order construct, so that the second-order CFA
was considered.
3.1.4 Affective commitment. Affective commitment was measured by the six items
of the Meyer et al. (1993) scale. Employees were asked to indicate the extent of their
agreement with the statements presented by using a five-point Likert scale (1: strongly
disagree, …, 5: strongly agree). Sample items included “I really feel the problems of this
organisation as if they were my own” and “This organisation has great personal
meaning to me”. The results of the CFA show reliability and factorial validity of the
measures (Cronbach’s α is −0.8 and factor loading range from 0.59 to 0.85), which are
higher than minimum value recommended by Hair et al. (1992).
3.1.5 Job resourcefulness. To measure job resourcefulness, the instrument developed
by Licata et al. (2003) was used. This contains four items measured using a Likert scale
with five points (1: strongly disagree, …; 5: strongly agree). Examples of items included
LODJ 1st-order model 2nd-order model
37,8 Dimensions FL α FL α
Productivity 0.77 0.77
Compared with their colleagues, which of the following best
describes how your supervisor ranked last formal performance
review? 0.63 0.63
1046 Compared with the productivity levels of your colleagues, as do
you rate your level of production in quantity? 0.76 0.76
Compared with your colleagues, how would you rate the quality of
your work? 0.79 0.78
Adaptability 0.82 0.82
Compared with your colleagues, which is the level of efficiency of
your work? In other words, to what extent do you use appropriately
the resources (money, people, equipment, etc.)? 0.70 0.70
Compared with your colleagues, which is your effectiveness in
adapting to changes in work? 0.79 0.79
Compared with your colleagues, which is your quickness to adapt
to changes in work? 0.76 0.76
Flexibility 0.73 0.73
Compared with your colleagues, how would you rate your ability to
adjust to changes in work mode? 0.75 0.75
Compared with your colleagues, how do you evaluate your reaction
to situations concerning emergency (such as seizures, short
deadlines, unexpected personal issues, allocation of resources,
problems, etc.)? 0.65 0.65
Compared with your colleagues, how do you assess the quality of
your response to emergency situations related? 0.65 0.65
Individual performance 0.89
Productivity 0.78
Adaptability 0.96
Flexibility 0.95
χ2/df 2.1 2.1
Table II. Root mean square error of approximation 0.04 0.04
Individual Goodness of fit index 0.98 0.98
performance: Comparative fit index 0.99 0.99
confirmatory Tucker-Lewis coefficient 0.98 0.98
factor analysis Note: FL, factor loading
Affective 0.10***
Creativity
Commitment
0.15***
0.09
0.12***
0.65 ***
Authentic
Leadership
0.20***
0.17***
Job Individual
Resourcefulness Performance
0.38*** Figure 1.
Analysis of
structural
Notes: 2/gl =1.4; RMSEA = 0.02; GFI = 0.91; CFI = 0.96; equation model
TLI = 0.96. ***p < 0.001
Mean SD 1 2 3 4 5 CR AVE
1. Authentic leadership
(AL) 3.46 0.69 0.91 (0.99) 0.95 0.83
2. Affective
commitment (AC) 3.40 0.58 0.28** 0.73 (0.80) 0.81 0.53
3. Job resourcefulness
Table III.
Means, standard
(JR) 3.89 0.52 0.26** 0.13** 0.74 (0.81) 0.79 0.55
deviations,
4. Creativity (C) 3.66 0.49 0.46** 0.27** 0.45** 0.57 (0.88) 0.89 0.32
correlations,
5. Individual Cronbach’s αs,
performance (IP) 3.50 0.57 0.31** 0.19** 0.52** 0.53** 0.78 (0.89) 0.82 0.61 composite reliability
Notes: The numbers in parentheses on the diagonal represent Cronbach’s αs and the numbers italics are and average
square root of AVE. **p o0.01 variance extracted
LODJ the scales. The test of the single factor (Harman, 1967) was also carried out. A principal
37,8 component analysis (unrotated solution) on all the variables revealed eight factors with
eigenvalues greater than 1. They accounted for 56 per cent of the total variance, the first
of which explained only 24 per cent of the variance. The technique of marker variable
(Lindell and Whitney, 2001) was used by including a variable “purchase behaviour”,
in the statistical analysis, which is not correlated with any of the variables of the model.
1048 All methods used show there are no problems with common method variance.
4. Findings
Table III presents the means, standard deviations, Cronbach’s α, correlations, and CR,
AVE of all key variables, and shows that all variables correlate positively with each other.
AL is positively correlated with all other variables. There are also positive correlations
between employees’ affective commitment, their perceptions of AL, job resourcefulness,
creativity and individual performance. Similarly, job resourcefulness was positively
associated with perceptions of AL, employees’ affective commitment, creativity and
individual performance. Creativity, in turn, is shown to positively associate with all other
variables. Finally, individual performance also behaved similarly, showing positive and
significant correlations with AL, affective commitment, job resourcefulness and creativity.
The results (see Table IV) show that AL exerts a positive and statistically significant
effect on EA ( β ¼ 0.15, po0.001). Consequently, the H1 was supported. The AL variable
also influences positively and significantly job resourcefulness ( β ¼ 0.17, po0.001), thus
supporting H2. Affective commitment has a positive and significant influence on creativity
( β ¼ 0.10, po0.05). Job resourcefulness, in turn, is related to and significantly positive with
creativity (β ¼ 0.20, po0.001). AL also exerted a positive and statistically significant effect
on creativity ( β ¼ 0.12, po0.001). The H3a, H3b and H3c are, therefore, supported.
Affective commitment appears to have no effect on individual performance
( β ¼ 0.09, p ¼ 0.11). Job resourcefulness already has a positive and significant effect on
individual performance ( β ¼ 0.38, p o 0.001). H4b was partially supported, whereas
H4a was not supported.
Finally, creativity was seen to relate in a positive and statistically significant way
with individual performance ( β ¼ 0.65, p o 0.001), supporting H5.
6. Theoretical contributions
Some researchers (e.g. Avolio and Mhatre, 2012; Gardner et al., 2011) have argued that
more empirical research is necessary to understand the mechanisms through which AL
influences effective employees’ responses and to expand the nomological network for AL.
Thus, this study responds to this call showing the chain of effects between AL and
employees’ performance. This investigation helps to explain this process suggesting that
AL predicts employees’ attitudes like affective commitment and job resourcefulness,
which in turn, explain their behaviour expressed on their creativity and individual
performance. The results are significant because they support theory and new empirical
research, suggesting that the quality of working conditions created by leaders may play
an important role in the extent to which employees develop better attitudes, a creative
spirit and an increased performance. Authenticity may enhance the ability of leaders to
improve the social climate, to empower employees and to boost creativity and
performance. Constructs like AL and job resourcefulness are underexplored in the
literature. Hence, this study is revealing that they deserve additional attention from both
researchers and practitioners.
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Further reading Effects of
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